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Ok. This is very strange. It's happening on both of my One S phones. It's possible it only started after the OTA update.
When wifi is on and wifi calling is enabled, the airplane mode setting goes into a state where it says it's "turning off" and the on/off button is diabled.
When it's like that, I can not send MMS with Go SMS (I can send with stock messenger during that time).
If I turn wifi calling off, airplane mode goes into off and I can send MMS with Go SMS.
I know the OTA had something to do with a wifi calling fix, but I think they broke something.
It's like when wifi calling is on, it's disabling the ability for mobile data to come on to perform functions that are not done over wifi (i.e. MMS).
How do u activate WiFi calling? Sorry I'm not stealing your thread and is it true if using WiFi calling u don't use your minutes?
Sent from my HTC One S using xda premium
k1llacanon said:
How do u activate WiFi calling? Sorry I'm not stealing your thread and is it true if using WiFi calling u don't use your minutes?
Sent from my HTC One S using xda premium
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It's in the settings menu, I don't have the phone at the moment, but I think you have to click the dotted line under mobile network and it's in there. Yes, wifi calling is free, but you have to call them and add a free wifi calling plan to your account.
Any further discussion, I'd ask that you start your own thread.
Anyone able to confirm my findings on the issue I posted about and any thoughts as to what's going on?
I cannot exactly verify what you are experiencing, but I use GoSMS and I have always had trouble with it and wifi. But I do think it had gotten worse since the update.
In my situation when I boot the phone art home (where I have no signal and a fixed, auto wifi connection), wifi calling isn't on... Until I make a call. Then it takes about a minute to turn on and turn blue (it almost always starts out with an "invalid SIM" error). And in my situation, until wifi calling is running, my SMS is spotty. Them while it is initially on I can also send SMS. Then when it goes off again (usually if I don't make a call for about 30), at this point I cannot send SMS without a reboot.
I am running various log applications, and in reading the log enough times, I can definitely see consistent regular errors mentioning the GoSMS app. I also am pretty sure this update fixed a few things, but it also broke stole things.
You should go download a log program, and let me know of you see GoSMS errors.
Sent from my HTC One-S (rooted), stock ROM
I can confirm this is an issue on my One S also
lexluthor said:
Ok. This is very strange. It's happening on both of my One S phones. It's possible it only started after the OTA update.
When wifi is on and wifi calling is enabled, the airplane mode setting goes into a state where it says it's "turning off" and the on/off button is diabled.
When it's like that, I can not send MMS with Go SMS (I can send with stock messenger during that time).
If I turn wifi calling off, airplane mode goes into off and I can send MMS with Go SMS.
I know the OTA had something to do with a wifi calling fix, but I think they broke something.
It's like when wifi calling is on, it's disabling the ability for mobile data to come on to perform functions that are not done over wifi (i.e. MMS).
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Same here on 1.84, I nandroided back to my stock 1.53 airplane mode is off and I can switch it to on!
Sent from my HTC VLE_U using XDA
BTTRDYZ said:
Same here on 1.84, I nandroided back to my stock 1.53 airplane mode is off and I can switch it to on!
Sent from my HTC VLE_U using XDA
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That's for comfirming!
How'd the screw this up so badly? It's going to be months before they push a new firmware up to fix this.
Same here
So any work arounds to get MMS to work with Go SMS w/o turning off wifi calling?
Also, I posted on the T-Mobile forums here:
http://support.t-mobile.com/message/148722
Maybe some of you can jump in here and voice your complaints too?
I was able to get HTC to escalate to a tier 2 tech who was very vigilant with trying to reach me to discuss the issue.
After detailing exactly what's happening, he commented that he say some other reports of this issue and something about a youtube video detailing it as well. Said he'd look into it further.
The next day, he called back saying they confirmed it's a bug and it would be fixed in the next maintenance release, but had no idea when that would be.
Very happy with HTC's level of support (after the first few go arounds getting tier 1 to finally understand what I was talking about and escalate).
A T-Mobile forum rep also noted that they've reported the problem and are working on it as well.
Not much else I can do here. Hopefully there will be another software update coming in the next month or 2.
This is happening to me as well. Like you all, when I called Tmobile to ask them about it, they said both the signal fluctuating problem and the random airplane mode are known problems that HTC "is working on a fix for. I guess the pro is that this has been a pretty big phone for both HTC and Tmobile, right? So I'll be optimistic about a fix. OTOH, can I assume this isn't a problem in the ROMs?
Well I hate to disappoint, but this isn't just a HTC problem, I am on the Galaxy SIII and I am experiencing the exact same issue. I'm not sure if T-Mobile uses their own programmers to code the wifi calling and functions, and then just submits it to the manufacturer to add in or what, but there is definitely an issue here.
id_twin said:
Well I hate to disappoint, but this isn't just a HTC problem, I am on the Galaxy SIII and I am experiencing the exact same issue. I'm not sure if T-Mobile uses their own programmers to code the wifi calling and functions, and then just submits it to the manufacturer to add in or what, but there is definitely an issue here.
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Maybe that's not a bad thing then. Perhaps an update to the wifi calling app is all that's needed to fix? That certainly would be a lot easier than needing new firmware.
Are you having the exact same issue?
Here is a quote off some research I've done:
It could be done technically. AFAIK all communication between MMS enabled components is done via standard TCP/IP. But in a regular provider setup the MMS store and forward server(s) (MMSC) are only reachable via the providers network. That's why you can not send and receive MMS via WiFi.
It's also the reason why you can not make a call and send/receive an MMS simultaneously when you have only 2G (GPRS/EDGE) connectivity.
Normally android will drop the GSM data connection if there is WiFi connectivity and all data will be routed through the WiFi interface, but there is one exception: The MMS traffic will still go through the mobile data connection.
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So normally, if you are connected to WIFI and send an MMS, it triggers your phone to open up the data connection with your carrier just long enough to send your MMS. With TMobile, there is something in the programming that is stopping our phones from doing so. However, this seems more of a GoSMS issue now because the stock messaging apps does perform this function fine.
I'm seeing this problem as well, but the other issue with WiFi calling for me is that it doesn't do touch tone automated systems well at all. Such as voicemail. It straight up doesn't recognise my password input at all unless WiFi calling is off.
Sent from my HTC One S using XDA premium.
Super_Dork_42 said:
I'm seeing this problem as well, but the other issue with WiFi calling for me is that it doesn't do touch tone automated systems well at all. Such as voicemail. It straight up doesn't recognise my password input at all unless WiFi calling is off.
Sent from my HTC One S using XDA premium.
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I owned the ONE S before the SIII and had the same issue -- It will record your password, you just need to type it a lot slower than normal. I would suggest setting up visual voicemail, or downloading a visual voicemail app like Youmail.
Hello people, I have a problem with Viber when on wifi, can not receive calls (when phone is locked) but only get notifications for missed calls when i unlock the phone. On mobile data all works nicely. Do you have an idea how this can be solved? Messages are doing nicely on both Viber and WhatsApp.
stefan8661 said:
Hello people, I have a problem with Viber when on wifi, can not receive calls (when phone is locked) but only get notifications for missed calls when i unlock the phone. On mobile data all works nicely. Do you have an idea how this can be solved? Messages are doing nicely on both Viber and WhatsApp.
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Can you provide specs on your phone and os setup.
Razor0 said:
Can you provide specs on your phone and os setup.
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HTC Desire 500 dual sim, stock rom 4.1.2 Jelly Bean. I set in wifi sleep privacy to always keep wifi connected even in sleep mode, also in Viber i did that. Maybe its something with aplication, because messages arrive normally, just calls are problem... I read a lot on google about some ports for push notifications i opened them and nothing changed. So, my push notifications work, just the viber calls are problem. When i am on mobile data everything works well. Thank u for ur reply!
Your ISP may block some OTT service!
Thank u for ur reply. I tried many wifi networks to see if its problem only with mine, always the sam story. I can call and speak normaly when i unlock the phone, just i can not recieve calls when phone is locked.
I figured out the problem. Solution: set phone's wifi sleep policy to turn off the wifi when phone goes to sleep, and then in Viber's wifi sleep policy put option to always keep wifi on. That's how i solved my problem and now calls are comming just like messages.
stefan8661 said:
I figured out the problem. Solution: set phone's wifi sleep policy to turn off the wifi when phone goes to sleep, and then in Viber's wifi sleep policy put option to always keep wifi on. That's how i solved my problem and now calls are comming just like messages.
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unfortunately it lasted for me 2 days and now again problem. I figured out another solution, install wifi timeout app from Google store, then set it to 0 sec, in WiFi sleep policy put option to disable WiFi when screen is locked. Also do this in Viber.
Then ur phone will use 3G (mobile data) when its locked, and push notifications will arrive on time, and when u unlock it it will use WiFi. That's now solution that works for me good.
another solution is to just install advanced wifi lock and problem is solved. it is problem with rom, it shuts down wifi when phone goes to sleep.
Hello,
I was wondering if anyone is experiencing this weird hang up. When I try to make calls, it automatically ends my call without any rings. I keep trying to call and it keeps ending right after it dials.
I had to restart my phone to finally get it to work. It has happened twice to me now.
Same exact issue here. Rebooting sometimes works, sometimes doesn't. Tried uninstalling Google Voice, same issue. Annoying as heck.
Same issue here, on T-Mobile. I exchanged my original phone because I was having radio issues (phone would not connect to the mobile network), but this problem seems to have carried over. Phone is set to use WiFi calling, I'm wondering if there is a handover issue when I leave my home wireless network.
I'm on T-Mobile as well, in north Dallas area. I do not have mine set to do WiFi calling, as it is guaranteed to drop your call when you leave your house (happens every time to me, so now I don't bother with WiFi calling).
This instant "Call Ended" issue is separate.
Yup, happened to me earlier, i had to turn the phone off for 15 minutes. Im on t-mobile
Solution!
I believe I have figured out how to fix this. Go into Settings, then More..., then make sure Wi-Fi Calling is on, then click on Wi-Fi Calling then make sure you have Cellular preferred selected. After I did this, I was able to make calls with Wi-Fi on or off. Hope this fixes yours too.
Same issue here. Call hangs up right after i hit dial. Tonight even resetting the phone twice didn't solve. Finally after 20 minutes I was able to make a call. So frustrating as I had an important conference call I needed to be on. I ended up texting a few people in the call, and my texts were successfully received, just couldn't call out. So frustrating, but comforting knowing that I am not alone. Think I might return this phone as this is the 5th time this issue has occurred and I've only had the phone for 6 days.
-Hayden
I have same issue. I turned off VoLTE and problem gone. Hope this helps.
Sent from my SGP561 using Tapatalk
qarbonite said:
I believe I have figured out how to fix this. Go into Settings, then More..., then make sure Wi-Fi Calling is on, then click on Wi-Fi Calling then make sure you have Cellular preferred selected. After I did this, I was able to make calls with Wi-Fi on or off. Hope this fixes yours too.
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Sorry, that is not a fix. I've used that configuration and still ran into the instant call ended problem. Thanks for the suggestion though.
---------- Post added at 07:44 AM ---------- Previous post was at 07:41 AM ----------
ngvuanh said:
I have same issue. I turned off VoLTE and problem gone. Hope this helps.
Sent from my SGP561 using Tapatalk
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VoLTE (voice over LTE) could actually be the problem - that is a setting that comes pre-enabled and I never disabled it. Makes sense to try disabling it and see if it happens again.
I'll report back in a couple days whether the issue happens again with VoLTE disabled.
Man I really like this phone, but the call ending and camera issue, I had to return it. Damn you sony!
asianizeboy said:
Man I really like this phone, but the call ending and camera issue, I had to return it. Damn you sony!
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The call ended issue hasn't happened to me since disabling VoLTE. Though I did get a call from my wife when she got off work, which when I swiped to answer, my phone rebooted.. that was fun.
simplyphp said:
The call ended issue hasn't happened to me since disabling VoLTE. Though I did get a call from my wife when she got off work, which when I swiped to answer, my phone rebooted.. that was fun.
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It only happened to me once. Rebooting had no effect, but after turning off LTE everything worked. Makes sense that it would be a VoLTE issue.
you can try fiddling with the network mode settings in the more wireless/network option. the t-mobile rep. got it working again after switching the network preferences from LTE Preferred to GSM. That got calls working again. I believe I switched it back to LTE afterwards and I'm not experiencing any more problems with that error.
Same here. It was totally random as to when and how long it would automatically end calls.
VoLTE settings made no difference. Eventually the problem would return.
I just replaced it at the TMobile store.
Problem Solved!
So, I was having this same problem and reading this forum, I discover that I just need to change the network mode
Go to settings > More... > Mobile Networks > Network Mode
And it probably its marked LTE (only).. Just change it for LTE(preferred)/WCDMA/GSM
I hope it can help you
I have HTC One M7 with cm12.1 and I'm having this issue too!
im having trouble connecting to the wifi calling service on my v10. what i mean is that i turn on wifi calling but nothing happens. the setting menu says it's on but i can't call or text or anything. It usually works since i have to use it every day at my apartment but often times it has problems working (whether it takes to long or it doesn't get set up at all) anyone have any ideas on how to fix this problem? also does anyone else have a problem downloading pics via text message and/or receiving messages from certain people while on wifi calling?
any help is appreciated
thanks
I'm getting really bad signal in my house and I'm not able to receive any phone calls and messages because of it and I tried to use wifi calling but there is no such option for vivo next, is there anyway I can get wifi calling from any apps or settings? Thank you for helping.
Kitty King Kit said:
I'm getting really bad signal in my house and I'm not able to receive any phone calls and messages because of it and I tried to use wifi calling but there is no such option for vivo next, is there anyway I can get wifi calling from any apps or settings? Thank you for helping.
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Try vivo support in facebook messenger... They reply almost instantly. Maybe they will help.
is it location issue or phone issue? other phones have the same issue?