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Hey everyone, I just got my One S yesterday and found out last night that the incoming phone calls aren't coming through. I can receive and send text message and make outgoing calls. Any idea if this is a problem with the phone or maybe a t-mobile outage?
OneSnoob said:
Hey everyone, I just got my One S yesterday and found out last night that the incoming phone calls aren't coming through. I can receive and send text message and make outgoing calls. Any idea if this is a problem with the phone or maybe a t-mobile outage?
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Why don't you call the store you got it from or call C.S you just got it so anything wrong with it could be handled with them. Have you tested it yourself calling from another phone?
djdant said:
Why don't you call the store you got it from or call C.S you just got it so anything wrong with it could be handled with them. Have you tested it yourself calling from another phone?
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I just realized that wifi calling works. I also just called t-Mobile and after 30 minutes of diagnostics they told me that there is a network outage for new activations. Since it took them so long to figure out there is a network outage, I think they are full of it.
Are you still having this issue?
My wife just emailed me saying she was trying to call me but the call wasn't going through.
I was immediately getting calls when I changed my SIM yesterday...
fortyoneacres said:
Are you still having this issue?
My wife just emailed me saying she was trying to call me but the call wasn't going through.
I was immediately getting calls when I changed my SIM yesterday...
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When I first turned the phone on and called to activate my new SIM, tmobile made a test phone call to my new phone and everything worked fine. But now that I think about it, I think wi-fi calling was active at the time. I haven't received any calls today so not sure if the issue is still there.
This happened to me when switching telco, I got a SMS from new operator with a date but no time when my number would be ported. On that day I could make calls and send SMS but not get any calls. Turns out my number had been ported to new telco without me realizing this (I was still using my old SIM since it seemed to work to me.) After changing to new SIM everything was fine. All of this was on a desire though so might not apply to you ofc
frdd said:
This happened to me when switching telco, I got a SMS from new operator with a date but no time when my number would be ported. On that day I could make calls and send SMS but not get any calls. Turns out my number had been ported to new telco without me realizing this (I was still using my old SIM since it seemed to work to me.) After changing to new SIM everything was fine. All of this was on a desire though so might not apply to you ofc
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Yep, just got a new SIM card and everything is fine.
OneSnoob said:
Yep, just got a new SIM card and everything is fine.
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Update: The phone worked for 24 hours and now is back to not receiving phone calls. Anyone else experiencing these problems?
OneSnoob said:
Update: The phone worked for 24 hours and now is back to not receiving phone calls. Anyone else experiencing these problems?
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Sounds like you have a bad phone, call CS or take it back and demand a replacement.
Sent from my myTouch_4G_Slide using xda premium
Calls not coming through - possible solution
I had this problem when I first got it.
First under settings->call->Use Internet calling - make sure you select Only for Internet calls.
Now go to wifi and make sure you are connected to a Wi-Fi network - then click the More menu listed under Mobil Network (three dots). If you have wifi calling enabled, go to Wi-Fi Calling Settings->Connection Preferences and select Cellular Preferred - otherwise you won't be able to make calls when not near a Wi-Fi.
Hope this helps - it took me forever to track it down!
no99sqrd said:
I had this problem when I first got it.
First under settings->call->Use Internet calling - make sure you select Only for Internet calls.
Now go to wifi and make sure you are connected to a Wi-Fi network - then click the More menu listed under Mobil Network (three dots). If you have wifi calling enabled, go to Wi-Fi Calling Settings->Connection Preferences and select Cellular Preferred - otherwise you won't be able to make calls when not near a Wi-Fi.
Hope this helps - it took me forever to track it down!
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The problem is i can make calls, just can't receive them. I don't think it's the phone as when people call me it goes to an automated message saying i'm not on the network. Even my voicemail doesn't work.
After rooting S7 I can't send text messages and my phone says "Searching For Service"
Alright so I really need some help. I rooted the Verizon S7 Edge SM-G935V successfully, but I can't send text messages. It says it isn't connected to the network when I try to send a text message. On my lock screen it shows that it is searching for service, but I have 4g LTE. I can make calls and surf the internet, but I can't send texts. When I go to settings/mobile networks I don't have as many options as I had before e.g. to choose what networks I want to use such as LGE/GSM/CDMA. What's going on here? I rerooted the phone and I still have the same issue. My lock screen will show "Searching for Service" in the top left corner.
If I make a phone call I have no problem sending text messages after the call ends.... until I restart the phone again. Then texting no longer works and I have to make another phone call to be able to send text messages. I have tried both Messenger+ and Samsung Messenger.
So I flashed back to the stock firmware and I immediately am connected to the network when the phone is restarting. So there was definitely an issue of some sort with the root. The root also caused my "Network Mode" option that was in "Mobile Networks" to disappear. I would really like to root again, but I can't do it with those issues. If anyone has any ideas I'm open to them.
Try making a phone call, it might trip it into working
jkohl0805 said:
Try making a phone call, it might trip it into working
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It does work if I make a phone call, but once the phone is restarted it no longer works and I have to make a phone call again. I have no idea why it needs to be "jump started" like this.
Did anyone ever find a solution to this? Mine won't even text after I call.
Soonersiren said:
Did anyone ever find a solution to this? Mine won't even text after I call.
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Same, on AT&T - APK1 Rooted.
Soonersiren said:
Did anyone ever find a solution to this? Mine won't even text after I call.
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svfusion said:
Same, on AT&T - APK1 Rooted.
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Hi
You may have better luck asking in the right forum
http://forum.xda-developers.com/att-galaxy-s7
http://forum.xda-developers.com/verizon-galaxy-s7
I'm on AT&T, as well.
Any solutions or work arounds?
Soonersiren said:
Did anyone ever find a solution to this? Mine won't even text after I call.
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Fixed using this,
http://forum.xda-developers.com/showthread.php?t=1506812
Also, I just installed GOSMS and it works..
im having trouble connecting to the wifi calling service on my v10. what i mean is that i turn on wifi calling but nothing happens. the setting menu says it's on but i can't call or text or anything. It usually works since i have to use it every day at my apartment but often times it has problems working (whether it takes to long or it doesn't get set up at all) anyone have any ideas on how to fix this problem? also does anyone else have a problem downloading pics via text message and/or receiving messages from certain people while on wifi calling?
any help is appreciated
thanks
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
Are you using Jio, VoLTE or something like that to make calls?
Javiermd said:
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
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sometimes just restarting the phone fixes these kind of unexpected problems
RedSkull23 said:
Are you using Jio, VoLTE or something like that to make calls?
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No I'm using my local provide here in Belize Belize Telemedia Limited.
SRI HARI RAJAN said:
sometimes just restarting the phone fixes these kind of unexpected problems
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Yes I already tried restarting as well as blocking all call forwarding and still no luck I'm wondering if it might be a problem with the update I presently have EMUI 5. 0.1
Javiermd said:
No I'm using my local provide here in Belize Belize Telemedia Limited.
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It has been always like that from beginning, or it started recently?
RedSkull23 said:
It has been always like that from beginning, or it started recently?
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Recently, it has gotten progressively worst to zero calls now.
Javiermd said:
Recently, it has gotten progressively worst to zero calls now.
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You did some modifications on your device (like roor, xposed, other mods...)?
RedSkull23 said:
You did some modifications on your device (like roor, xposed, other mods...)?
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No just got normal updates from the company
Javiermd said:
No just got normal updates from the company
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Last; updates went always fine? It's the only one issue that you've encountered?
Anyway, did you ever took in consideration the idea of backup all your important data and factory reset it..?
Honor 6X not ringing
Javiermd said:
Hey does anybody else have problems receiving calls from honor 6x? I can call and and text but can't receive calls. The caller hears the phone ring and then go to Voice mail but my phone doesn't even ring.
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I'm having the same problem - just this past week. I'm missing very important phone calls as well and I can't figure out why. My setting show that the ringtone volume is all the way up. It's not on silent. Have you gotten yours fixed?
I'm having the exact same problem. It's random so you wouldn't know that you're missing a call until much later when you restart the phone. I just missed an interview call yesterday and had to email the interviewer to try again after restarting my phone ... this is disastrous.
I'm also having the same problem how do I get it fixed
Not sure if I have the same problem. I can't receive calls and text after the phone idle for approx 2hrs. Launching dialer doesn't help. I factory reset it twice and no help. I discover placing a call will make it, or reboot. Still looking into it. Testing my SIM on another phone in the mean time.
e20140 said:
Not sure if I have the same problem. I can't receive calls and text after the phone idle for approx 2hrs. Launching dialer doesn't help. I factory reset it twice and no help. I discover placing a call will make it, or reboot. Still looking into it. Testing my SIM on another phone in the mean time.
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I've exactly the same problem that you discribe, but for me it's after 5 minutes idle... I've tested my SIM in another phone (iphone 5c) and the problem persist so it's mayby a problem with the Mobile network operator or the SIM card.
Also experiencing the same issue as well. Thought it was because I was connected to wi-fi at home and calls go straight to voicemail from what callers are telling me.
same here - no incomming calls seemingly at random
Looks like I'm a bit late to the party but I'm still trying to figure this out too. It seems to happen at my house, not sure if it happens other places or not. I also have noticed when i try to make an outgoing call my 4g disappears. Perhaps its not making or receiving calls for whatever reason through the 4g tower / band? I'm just now testing with 4g off but remaining on my home wifi. Annoying for sure. I've been happy with the 6x and hope its not a device specific problem.
I just found this thread after being fed up with this phone. My guess with why this happen is because the phone sleeps. I noticed that whenever Im not using the phone, like when I sleep or when Im working on the computer, it's when I don't receive calls or get delayed messages. It's not just SMS as well, it's other messaging apps too.. My current fix right now, is to send myself a text message, right after I wake up or after I havent touched the phone in a while, and then the messages starts to roll in. If any one of you guys find a better solution, please do let me know, cause this is very frustrating.
I'm having the same problem as so many others with my Honor 6 randomly not ringing. I've tried restarting, testing SIM card, replacing SIM card, "waking it up" periodically. Nothing works. I have both personal and a Google Voice business lines coming through my phone. I'll hear it ring on my computer, but not my phone for about 50% of the incoming business calls. Personal calls I just miss.
Has anyone had any luck with a solution, other than dumping it and buying a new phone? I keep thinking it must be some setting that's set wrong.
Using the device on T-Mobile. Sometimes I'll just get a voice mail notification - without the phone ever ringing. Tested from a desk phone, and sure enough it goes right to voice mail without ever ringing. If I make a call outbound from the Zenfone 6, it will always work. Then I'm able to receive calls for an unknown amount of time. I can reboot and get calls after the reboot, but they will eventually randomly stop.
SMS also come though delayed by hours. For instance someone sends a SMS my way at 2pm, I'll get it at about 4pm. If I send a SMS out bound, I then instantly get all the inbound ones.
Anyone know if I need to whitelist something in battery optimization? So far the Zenfone isn't really good at being a phone. - great at everything else though.
Check your apn settings I think I had to update the default to whatever BYOD APN settings are for T-mobile see if it helps you
Also had this issue on T-Mobile. If APN settings don't fix it, I'd go to Auto-start Manager in Settings > Battery > PowerMaster and allow your messaging apps to run.
For me, I'd get SMS messages only when my screen was on, and some weren't received from contacts, like it shuts the apps off after not using them.
Same here. I'm about to switch providers because of this. What rom are y'all using? I'm on LineageOS 16. @wreid23 can you post your APN settings?
Tried unoptimizing all the messaging related apps, no effect.
progman32 said:
Same here. I'm about to switch providers because of this. What rom are y'all using? I'm on LineageOS 16. @wreid23 can you post your APN settings?
Tried unoptimizing all the messaging related apps, no effect.
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Im on vanilla with rooted boot img
APN SETTINGS:
https://support.t-mobile.com/docs/DOC-2090
So I found that if I turn off WiFi calls come right through. I don't know what the fix is, but I guess that's my work around.
TopHATTwaffle said:
So I found that if I turn off WiFi calls come right through. I don't know what the fix is, but I guess that's my work around.
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I've found the same to be true for me. Wi-Fi connection prevents calls from coming in. I can dial out just fine.
This is extremely strange since this phone is not even Wi-Fi calling certified and it's not even a feature. This has been my biggest issue with the phone so far because you never know if you miss a really important call.
enkryptik said:
This has been my biggest issue with the phone so far because you never know if you miss a really important call.
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I purchased a OnePlus 7T for this reason. Can't use this device anymore after getting flack at work for missing and oncall issue due to the phone not ringing because I left wifi on.
If you're having the same issues feel free to comment here:
https://zentalk.asus.com/en/discussion/15698/calls-not-received-texts-delayed
Redhawk2000 said:
If you're having the same issues feel free to comment here:
https://zentalk.asus.com/en/discussion/15698/calls-not-received-texts-delayed
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Asus denies the phone could be the problem (despite the phone obviously being the only variable). I replied to that thread anyway, with my experience of similar lost calls on a Moto x4 with Wi-Fi calling enabled. Maybe it'll give some engineer at Asus a push in the right direction...
if any of you are rooted there is an alternative for now to enable volte and vowifi: https://forum.xda-developers.com/rog-phone-2/how-to/guide-enabling-volte-vowifi-v2-t4028073
TopHATTwaffle said:
I purchased a OnePlus 7T for this reason. Can't use this device anymore after getting flack at work for missing and oncall issue due to the phone not ringing because I left wifi on.
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I'm having the issue with T-Mobile 7T Pro, when I got the permanent unlock approval and switched to Mint Mobile sim is when calls went to voice mail, have you found a solution yet? Phone works fine if I use T-Mobile sim, but Mint Mobile sim in the 7T Pro is when the calls go to voice mail and text don't go out, if I put the Mint mobile sim into a Pixel XL all is fine. When I had to quit Mint Mobile becasue of this and go back to T-Mobile on prepaid again, all worked well.
The zenfone 6 is getting volte with the android 11 update so hopefully that fixes this issue
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