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[Q] Nexus 5 - Delayed Texts and Missed Calls

Has anyone experienced any issues with missed calls (no notifications) or delayed text messages with their Nexus 5?
I've had the phone since 5 November and it seems when the phone goes into deep sleep the only notifications I can consistently get are ones that are data based (Gmail, email, hangout chat, etc.). At first I thought it only happened while I was on WiFi, but I tested this out by turning off WiFi and using only LTE and then only 3G, but the issue remained.
I've noticed with SMS and voicemails that once I unlock the screen and make a call or send a text I'll receive a deluge of notifications and messages at once, and I've been told that phone calls ring twice as if my phone is off but I never see any notification of a missed call unless there is a voicemail (again, like SMS, doesn't show up until I unlock and use my phone). It feels like the phone drops the connection with a cell tower while in deep sleep or something.
The short list of troubleshooting I've tried is turning off WiFi battery optimization, toggling between LTE to 3G only, and a factory reset. I haven't loaded the stock image from Google yet. I use Textra as my default messaging app, but the messages come in fine when I'm active on the device so I don't believe it's app related. Same goes for phone calls; everything is fine as long as the phone is relatively active.
I saw on the Google support forums that people have reported issues with the WiFi turning off when in deep sleep; at least they are unable to ping the device after a while so I wonder if could have something to do with battery saving optimizations in KitKat.
Anyone have similar issues, or ideas on what I could do to try to fix it?
---EDIT: 2013-12-09---
Here are some links to the Google Product Forum threads that this issue is being talked about.
https://productforums.google.com/forum/#!msg/nexus/eOToYgJXdrw/OLpSbSfPoIQJ
https://productforums.google.com/forum/#!msg/nexus/3gVF5Dm-yG0/R761PwahTxkJ
The first one is the most recent thread, but I'd suggest that anyone that is experiencing the problem and comes across this XDA thread go post in both of the Google Forums to show Google how many are really having this issue. So far nobody from Google has acknowledged there being problem.

I have that same issue, also on TMO. It seems like the phone forgets it's connected to a cell network until you remind it. However, I noticed it first on my HTC one when I installed the stock 4.3 update.
I called TMO support and they reset my line or something. It *seemed* to fix the problem, but I'm not entirely sure because I got my N5 very shortly thereafter. I'm now experiencing the same issue on my N5.
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.

muffinhunter said:
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.
Click to expand...
Click to collapse
Airplane mode turns off everything and you will not receive anything until it is back on. Only wifi works.

muffinhunter said:
I have that same issue, also on TMO. It seems like the phone forgets it's connected to a cell network until you remind it. However, I noticed it first on my HTC one when I installed the stock 4.3 update.
I called TMO support and they reset my line or something. It *seemed* to fix the problem, but I'm not entirely sure because I got my N5 very shortly thereafter. I'm now experiencing the same issue on my N5.
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.
Click to expand...
Click to collapse
Hmm, I'll give T-Mobile a call then and see what they have to say as well. I'm glad I'm not the only one, but it sure is a pain in the ass to have to micro-manage the actual phone aspect of a smartphone, heh.

mistahseller said:
Airplane mode turns off everything and you will not receive anything until it is back on. Only wifi works.
Click to expand...
Click to collapse
I think he meant that he toggles Airplane mode on and off in order to try and re-establish the connection to the cell tower; not that he's expecting messages while Airplane mode is on.

Just to update anyone that comes across this thread, I flashed the stock 4.4 images and still have the delayed texts and missed calls after the phone goes into deep sleep. I currently have a conversation with a Google support tech, but I'm not encouraged by their suggestions at this point.

This just happened to me as well, I'm on Vodafone Romania. I only have the N5 since yesterday, and it's on 3G only, wifi always on. Wifi connects fine, today I actualy got an email from a friend who's been trying to call me unsuccesfuly for 1 hour. I just hope this is sw related, as the warranty is not valid in Romania
Sent from my Nexus 5 using Tapatalk

I just got my n5 yesterday.
I'm in Toronto, Canada on Fido network and twice in 24 hrs I have had the cell network not available, displaying message " emergency calls only."
If I restart the phone it will see the network a minute after it restarts.
What's up with that?
Any help would be appreciated, thanks.

I experienced this problem on every single android phone I've ever had. I dont think its a carrier problem. I think its a OS problem. I've used T-Mobile, AT&T, Straight Talk and Sprint. All of my phones have done it. HTC Evo, evo3d, galaxy s2 epic 4g touch, nexus4 and nexus5.
To me it seems like it happens more often with games. I may be playing a game of Navy Wars (a battleship game) or words with friends. I pick my phone up to do something and as soon as I turn it on I get a notification saying its my turn when actuality my opponent made their move a long time ago. Its also an issue with IM apps like hangouts and whatsapp.
happens on carrier data and wifi.
If anyone has a fix for it I'd love to know what it is.

I have exactly the same issue with my N5 sometimes i get massages 5 or 6 h after they sent. And some missed calls. It never happened to me on my N4 so i believe its phone issue.

I'm glad that I'm not the only one experiencing this issue. I do believe this is a software/OS problem as well, but I find it strange that I couldn't find more about it on Google's support forums or even more threads about it on XDA.
I wanted to update everybody and let them know that Google support put in an RMA for my phone in order to try to resolve the issue. I explained to the support tech that I tried resetting the phone to defaults and reloading the latest images that were posted (KRT16M) and could still produce the same issue without fail; I even took a video with my Galaxy Nexus and sent it to them.
And I gave up on being connected to WiFi all the time. Once I connect to WiFi and let the phone go idle all the issues begin, and then I'll have the problem on 3G/LTE when I turn off WiFi. Rebooting with WiFi off will get me back to normal, but this is obviously very inconvenient and putting a serious cramp in my monthly data usage.
I have absolutely 0 confidence that this is a hardware issue, but at this point I'll try anything so my fingers are crossed that the RMA/new device does the trick since it seems such a small percentage of people seem to be talking about this particular issue.
I'll post an update once I get the new phone and test.

I just wanted to chime in and say I've got the Nexus 5 on Tmo's $30 plan and I haven't experienced this at all. All my calls come through exactly as they should...maybe it is a hardware issue or even a Tmo issue.

I had this problem on Sprint. On one of the Sprint forums (S4GRU), I was told about a Sprint LTE issue. You can read more if you want, but net-net, the recommendation was to switch to 3g in areas where the LTE issue is occurring. Yes, it is a pain in the rear, but it seems to help me at least get the calls that I need. (data is available for me over wifi at this location).
Again, this is specific to Sprint, and only in some impacted areas.
(I did have Google send me a replacement phone - that didn't solve this issue)

There is 2 posts about the same issue on google forum
i can't post link i am to fresh on this forum
but google "Nexus 5 Hangouts SMS messages are delayed" 1st on top
and "Unreliable texting" 2nd
If this is the problem with software why it started like few days ago before everything worked fine
---------- Post added at 10:56 PM ---------- Previous post was at 10:50 PM ----------
Another post on androidcentral
google "Google Nexus 5 - Missed Calls, Anyone Else?"
And i am with T-Mobile by the way

I have zero issues on my N5 with Tmo, texts and calls come through right away. I've had many Android phones and have never had any issues.
Are you guys running any apps like Greenify or anything that is preventing the radio from waking the phone properly>
Having the same issue on different carriers with the same OS where all that they have in common is a Google account, I can see one app having an ill effect on the basic phone functionality.
Sprint does have a known delay with incoming calls, it's a CDMA thing they enable on their end, but it usually only adds a couple of seconds delay.

It happens to me and when it does I realize that the phone is locked onto LTE, when a call comes in it is supposed to switch to 1x. The fall back switching on the phone's software is probably the issue on Sprint.

having the same issues. had to reinsert the sim card. tmobile.

I turned off wifi and restart the phone two days ago so far no problem just not using wifi. Hope google will fix it soon

Did any one report it to google already ??

I had an issue with sms not sending until I would reboot phone. I was only able to fix by getting a new sim card. No issues since.
For the people with issues, are you using a lte compatible sim card, and have you tried resetting the device and using it without any 3rd party apps installed (absolutely none)?
Sent from my Nexus 5 using Tapatalk

Notifications coming in at the same time.

So I just got the phone a few days ago and I've started to notice some strange happenings. Whenever I get notifications for my apps or messages they always come at the same time. Say I have a text message come in, it will then push facebook or something like that and show messages that I have from the messenger app. Is this normal behavior?

@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?

@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.

elpindian said:
@Demonlinx This has been happening since the first day for me too. I've noticed this only happens when I'm on WiFi, if I'm on data I get my push notifications the moment they happen (all except Google hangouts for some odd reason). I don't have the Facebook app installed but this is a constant annoyance I've been dealing with for a while now, it seems as if when the screen is off its not pulling in data when connected to WiFi, but as soon as I get a text message or turn the screen on my notifications come rushing in all at the same time. Are you on WiFi too when you notice this happening? Or is it all the time?
Click to expand...
Click to collapse
Demonlinx said:
@elpindian Ok, so I noticed that this happens only when I'm on WiFi as well.. Although it seems intermittent because I've been getting other notifications via a wifi connection, i.e Twitter, Snapchat, etc.. So I'm not sure what is causing this issue. I'll keep trying to mess around with it and see what I come up with.. Are you stock? Do you have connection optimizer turned on? Mine is off. Tl;Dr I only notice this happening sometimes and it only happens (so far) on WiFi.
edit: I found that if I enable WiFi and Mobile Data at the same time it seems to eliminate this issue, I'm trying to test using just WiFi and seeing if the problem still exists.
Click to expand...
Click to collapse
Try a data reset by dialing ##72786#

@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).

elpindian said:
@Demonlinx I am stock with no plans on rooting until there is a fully functional AOSP rom out there for our device. I have disabled connection optimizer as well, but haven't turned data off even while on WiFi. Is there a specific setting to do this besides the disabling data option? I never turn my data off since I have unlimited, does connecting to WiFi automatically turn off data? Because I know if I did turn it off I wouldn't be able to receive MMS and I definitely still get all my MMS with no problems.. Snapchat and twitter have delayed notifications when I'm on WiFi but work flawlessly when I'm only on data.
@Soooperstar thanks man but I've been told by a Sprint and Samsung rep before to try that and still I have these issues... Could it maybe be a problem on our router's end? I've noticed that this doesn't happen with every WiFi connection I have; i.e if I'm at my gfs house who has her at&t router vs my Comcast router.. I've also noticed that if my screen is off for more than a couple minutes while connected to WiFi my android wear watch will give me the offline message if I try and interact with it. It's as if the phone stops any internet connection while it's sleeping, somewhat annoying because I can't just walk around the house and expect to receive notifications on my wearable without waking up the phone (phone calls and texts excluded).
Click to expand...
Click to collapse
Could be..... Kinda hard to troubleshoot. The only one I have a problem with is Tapatalk and XDA app. I think that one may be related

@Soooperstar it's weird, I think it has something to do with the phones deep sleep issues and Sammy has yet to figure out all the bugs. I love the build of this phone but can't stand the software. I'm ready to move on to a Nexus device when the next one releases.

Can't text after rebooting

Every time I reboot my phone, my text messaging stops working (for roughly 3-4 hours). Everything else works fine - I can make and receive phone calls, connect to the internet, etc. I've tried using 3 different SMS apps in case that was the issue, but it doesn't make a difference. I try updating the PRL, updating the profile, even reactivating but still nothing.
I've had the issue on Lollipop and Marshmallow, and this is my second GS6 Edge. Doesn't matter whether I'm connected to wifi or Sprint network. Stock ROM, not rooted. Anyone else ever have an issue like this? I thought maybe I could mess with the settings, but when I go to 'mobile networks' I don't have the option to edit or add Access Points, and Network Operators is grayed out.

baldwin69 said:
Every time I reboot my phone, my text messaging stops working (for roughly 3-4 hours). Everything else works fine - I can make and receive phone calls, connect to the internet, etc. I've tried using 3 different SMS apps in case that was the issue, but it doesn't make a difference. I try updating the PRL, updating the profile, even reactivating but still nothing.
I've had the issue on Lollipop and Marshmallow, and this is my second GS6 Edge. Doesn't matter whether I'm connected to wifi or Sprint network. Stock ROM, not rooted. Anyone else ever have an issue like this? I thought maybe I could mess with the settings, but when I go to 'mobile networks' I don't have the option to edit or add Access Points, and Network Operators is grayed out.
Click to expand...
Click to collapse
Try dialing ##72786# then don't touch the phone. It will do its thing and reboot a couple times

Soooperstar said:
Try dialing ##72786# then don't touch the phone. It will do its thing and reboot a couple times
Click to expand...
Click to collapse
I have tried that multiple times, but no luck. Even tried ultra power saving mode in case one of my apps is impacting my text (however, still the same issue after a factory reset so it shouldn't be an app issue).

Issues with Verizon V50

Folks,
I have been having some very annoying issues with my LG V50 and was wondering if anyone else has.
I have been having issues getting Hot Spot to work. It has only worked for a very brief time since I got the phone. It is working now though. I get an error about Tethering Functionality not working right now and to try again later.
I called Verizon and 1st level was unable to diagnose it and they opened a ticket. This was 4 days ago and Verizon has not contacted me.
I also had another issue which I've now discovered is related to my Hot Spot issue. So, I use an app called TuneIn Radio Pro. That app keeps thinking that I don't have network connectivity. (On cellular....on wifi it works). I've since discovered that when my Hot Spot works, that app works. When hot spot doesn't work that app also doesn't. I run speedtests and it connects. I seemingly have internet connectivity but interestingly I also cannot access tunein's web page from Chrome. But I can get to other sites. Seemed like a DNS issue but since it is working now, (and I have time) I can't test it.
Again, right now, Hot Spot is working. It has only worked for the last 4 hours and part of one other day since I got the phone 6 days ago.
Another issue (which I am hoping is a setting)....Voice input does not work when connected to bluetooth. So "OK Google" or voice input (Google) via the keyboard does not work.
Any thoughts?

I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.

troysbama1 said:
I just tried setting up a hotspot and it seems there are quite a few more options than I had on my V30. I did get it to work once I chose to "unhide my phone" under the setup options. There's also a timeout due to inactivity, share wifi instead of mobile data, and the ability to block connections. I guess it's possible one of these could be giving you an problem. I would think if you have the share wifi selected but you're not connected to wifi that might create a problem...just guessing
I don't use Tune-in so can't really help with that specifically but I've had no issues streaming with other apps.
As for voice commands, I can't bring myself to talk to my devices and I have as much of it turned off as possible.
Click to expand...
Click to collapse
So this issue has still been going on. My hotspot will work for a day or two and then it goes back to this error condition. But now I have been going on 4+ straight days where it hasn't been working. So, I have stumbled across a situation where I can get hotspot to work.
I have OpenVPN app on my phone. If I open a VPN session (I have 2 connections to my home routers), I can then get the hotspot to start. Interestingly, hotspot traffic is not going over the VPN. I can even turn off the VPN and the hotspot stays on. But I cannot restart it unless I turn on the VPN.
This issue isn't being caused by any software on my phone. As when I first got the phone and this issue came up, I performed a factory reset and when the phone started up for the 1st time, I immediately tried the hotspot and I got the error.
I also called Verizon today to find out what was going on with my ticket from 2 weeks ago. It was escalated and then closed by the network team with no explanation. Sigh....So they re-opened it. The tech on the phone also called LG while working with me and LG told her that they've seen this issue, but no additional info.

Has anyone with a Verizon V50 been able to consistently use the Hotspot without issues? I am having so many problems with this phone that I am ready to throw it out the window. In addition to the issues I stated earlier, I also found this morning that I was not able to get to eBay (In addition to TuneIn.com). I had to switch to wi-fi and then eBay loaded just fine. Since then, eBay seems to work. IMO, this is a network problem
Over the last 2 weeks, my Hotspot worked from Friday to mid day Sunday. (maybe coincidence) And therefore tunein.com worked. Other than that, I get the error.
Verizon had been completely worthless. They closed my first trouble ticket. My second ticket has been open for 3 weeks without progress. I called today and they put me on with Level 2. I had to run to a meeting after a while, the Level 2 person said no problem tell me when to call you back. I told him 2 hours and he said no problem.....and no call.
I am just curious if others are using Hotspot successfully.
Thanks,

Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.

troysbama1 said:
Update to my previous post....I haven't been able to launch the hotspot functionality since yesterday morning. I get the message of "An error occured when activating this functionality. Please try again later."
I may try a factory reset to see if that changes anything...
Decided to factory reset. That didn't change anything. Without installing anything after it was done I tried to create a hotspot and got the same error message.
Click to expand...
Click to collapse
THANKS!!! Exactly the message I've been getting.
Verizon has not been helpful until now. They've pretty much ignored me and closed my tickets.
Hopefully I get further along. I got a better tech support person this time. He escalated it to the network engineering team. This is a network problem as if I start a VPN session (using OpenVPN Connect), I am able to launch the hotspot.
The hotspot is a symptom, not the cause. I am just curious if you have the same exact problem as me, when you are not able to launch the hotspot, bring up a browser and try to go to tunein.com (through Verizon's network, not over wi-fi). Mine won't work. When the hotspot is working, I am able to get to tunein.com

Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.

troysbama1 said:
Yep, exactly the same issue. The tunein link and the Connect Garmin app give me the same error. After I sign in to Garmin on wifi it will work as normal but definitely indicates some type of network issue.
Click to expand...
Click to collapse
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.

dinotheo said:
I just got an update pushed. System Update 2 V450VM10f.
After the update, the Hotspot seems to work. I am also able to navigate to those URLs where I couldn't get to previously.
Click to expand...
Click to collapse
Thanks for the heads up. I did notice the same update this morning and so far so good.

troysbama1 said:
Thanks for the heads up. I did notice the same update this morning and so far so good.
Click to expand...
Click to collapse
While I am now able to launch the Hotspot, that feature is not very reliable. It stays up and "running" but my laptop will stop working after some period. Usually I get about 5-20 minutes of usage. If I disconnect my laptop and re-connect, it starts to work. (But a pain as I VPN in to work and I have to start that all over)
This phone has been a an exercise in frustration.

Question Phone Randomly Hangs Up Calls Immediately

Hey All,
So all of the sudden I started experiencing a weird issue. About once a day my S22 Ultra will immediately hang up a call. This happens if I make a call, I will go to send the call and then the phone just immediately disconnects. If someone calls me, as soon as I tap on answer it immediately hangs up. A restart of the phone fixes the issue but it lasts about a day before it starts doing it again and then I have to restart again. This happens whether I am making a WiFi call or a cell data call. I have tried clearing the cache and app data for the dialer/phone as well, neither has worked. My phone has never done this before until just about 3-4 days ago (I've had the phone since May). I am on Verizon using an unlocked version of the phone. Any ideas on what I can do here would be greatly appreciated, this is a very annoying problem!
Thanks!

Try resitting the sim card unless it is esim. Also try in safe mode

pettigrew95 said:
Hey All,
So all of the sudden I started experiencing a weird issue. About once a day my S22 Ultra will immediately hang up a call. This happens if I make a call, I will go to send the call and then the phone just immediately disconnects. If someone calls me, as soon as I tap on answer it immediately hangs up. A restart of the phone fixes the issue but it lasts about a day before it starts doing it again and then I have to restart again. This happens whether I am making a WiFi call or a cell data call. I have tried clearing the cache and app data for the dialer/phone as well, neither has worked. My phone has never done this before until just about 3-4 days ago (I've had the phone since May). I am on Verizon using an unlocked version of the phone. Any ideas on what I can do here would be greatly appreciated, this is a very annoying problem!
Thanks!
Click to expand...
Click to collapse
I had the same issue....I turned 'Wi-fi calling' off and it solved it.

I've had this same issue sporadically on and off for a while now as well...

ZayaanAhyaan said:
I had the same issue....I turned 'Wi-fi calling' off and it solved it.
Click to expand...
Click to collapse
Did you turn it off and back on? I tried calling with it enabled and disabled and still got disconnected immediately. Only a reboot seems to work and that's only a fix for about 24 hours or so.

pettigrew95 said:
Did you turn it off and back on? I tried calling with it enabled and disabled and still got disconnected immediately. Only a reboot seems to work and that's only a fix for about 24 hours or so.
Click to expand...
Click to collapse
I turned it off completely. I have dual SIM enabled and I turned them off for both.
My issue was everytime I received a call or dialled someone, after answering it would immediately disconnect until I restarted device and this WiFi calling was the issue.

ZayaanAhyaan said:
I turned it off completely. I have dual SIM enabled and I turned them off for both.
My issue was everytime I received a call or dialled someone, after answering it would immediately disconnect until I restarted device and this WiFi calling was the issue.
Click to expand...
Click to collapse
I kind of need Wi-Fi calling. I work from home a lot and my office is in my basement, so cell signal is not good at all. I am really curious what is causing this all of the sudden. I wonder if it was the latest system update, maybe?

pettigrew95 said:
I kind of need Wi-Fi calling. I work from home a lot and my office is in my basement, so cell signal is not good at all. I am really curious what is causing this all of the sudden. I wonder if it was the latest system update, maybe?
Click to expand...
Click to collapse
Yes, was the last January update that messed it up for me. Before that, Wi-fi calling on dual SIM was flawless.