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Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!
A
mercadocel said:
Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!
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Click to collapse
I don't ebay. But couldn't you go through them to get your money back for false advertisment. Anways, good luck and i hope you get it unlocked.
Sent from my Eris using XDA App
I don't know how things work in Argentina, but I know here in the states, if you've been with your carrier long enough you can request an unlock code from them at no charge.
mercadocel said:
Hello there! I live in Argentina I bought a Motorola ATT supposelly "unlocked" by eBay. When the cellphone arrived home and I tried with an Argentina SIM card the phone was locked to ATT.
So I tried to buy an unlock code by eBay but code was not found.
Please can you help me? The imei is: 356693031939442
Really I need your help, it took me month to get the money to buy the phone and now I cant use it.
Thanks in advance!
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Click to collapse
Erisftw is right you should open a Dispute via PAPAL for False Advertising you will be able to get your money back as this is Frowned upon very strongly in ebay,unless you are of course happy with the phone
lufc said:
Erisftw is right you should open a Dispute via PAPAL for False Advertising you will be able to get your money back as this is Frowned upon very strongly in ebay,unless you are of course happy with the phone
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^^ Exactly what this guy said. CONTACT EBAY RIGHT AWAY!
CALL THEM ON THE PHONE. Say, "Item not as described". Tell them you want to escalate it to a claim. They will tell you to ship the item back and give them a tracking number, also get delivery confirmation. You will get your money back as soon as eBay gets delivery confirmation from the postal service.
Experience: Returned a touch screen acer laptop with dead zone in the touch screen when it was claimed to be 100% working
AND WHEN YOU GET YOUR MONEY BACK... I have 2 Motorola backflips... I bought one unlocked, used it on T-Mobile for 2 days, and then saw AT&T was offering free backflips with new service. So now I'm on AT&T with a free Backflip, but I do have an unlocked Backflip sitting here as well. I'll sell it to you for $280 + shipping, via eBay. I bought it for $290 about 3 weeks ago. You should also use "Bing Cashback" to get 8% cash back on the "Buy it Now". PM me if you're interested.
The Backflip is the hottest phone ever.. Lol. Good choice.
lol i dont know about the backflip being "the hottest phone ever" but i guess to each their own right
If you bought something on eBay but didn't receive it or you received something that's significantly not as described, PayPal Buyer Protection can help.
PayPal Buyer Protection covers eligible transactions for the full purchase price plus original shipping charges. Some purchases -- like vehicles in the Motors category, capital equipment in the Business & Industrial category, and Real Estate -- aren't eligible for PayPal Buyer Protection.
To qualify for PayPal Buyer Protection:
Use PayPal to buy an eligible item on eBay.
Pay for the item with one payment. Items purchased with multiple payments aren't eligible.
Send your payment by clicking the Pay For It button on the eBay invoice or by clicking the Pay Now button on the eBay item page.
Let the seller know there's a problem with the transaction by opening a dispute in the Resolution Center within 45 days of making your payment. Then, escalate the dispute to a claim within 20 days of the date you opened the dispute.
Keep your PayPal account in good standing.
Find out more about PayPal Buyer Protection in our PayPal User Agreement.
You can report your problem in the PayPal Resolution Center or the eBay Resolution Center. Either way, you’ll receive the same coverage.
To find out how to report a problem on eBay, go to eBay and click "Resolution Center" at the bottom of any page.
The fastest way
I am not going to add anything useful to the conversation. BUT....
While the Paypal dispute resolution center is a great thing. I think the fastest and easiest way to go about this is to get a freaking code. He has the phone there, there's no need to reship wait and buy another and so on. That is if he can get a code... That was the question.
Open a dispute, or spend $2.15, its not that expensive
http://cgi.ebay.com/UNLOCK-Code-4-A...tem&pt=LH_DefaultDomain_2&hash=item23086e6c8f
All you guys fail with your comments
I say he should ask him for the $3 to get a unlock code. He will probably say yes to avoid shipping costs of sending it back and the hassle of dealing with a return.
ebay
Hi,
I bought several times in Ebay from Argentina, I opened a dispute once and got my money back, but maybe, in this case, it's better to just unlock the phone in your hands.
Anyway, I'm willing to buy a phone, mainly for internet and email while traveling in Argentina. I want to buy an AT&T blackberry or similar. I know this unlocked phones do work for sms and calling, but I don't know if they work for Email and Internet or 3G: did you unlock your phone? does it work for Internet and Email?
Thanks
Still with the GB update, eagles blood rom, and CM7 rom I still am getting reboots and SOD. I chatted with them and seems like I'm SOL with warranty on the phone since I got the phone off craigslist and not an authorized reseller.
Every LG phone and device has a one year limited warranty which starts from the date of purchase, or original purchase (If it was a replacement that is), unless you purchased a refurbished phone which has only 90 days of warranty. If you would need to send the phone or device to LG, we will perform a cover to cover check on the device to see what the issue is, if our technicians find that the issue is caused by any type of physical, liquid, or cosmetic damage on the device then fees will be applied, at this point you will be notified via email or through a phone call before doing any repairs. As well, this warranty will not cover the device if it was purchased through a non authorized LG dealer, such as E-bay, newegg, craiglist, etc…; if our technicians determine that the issue is a manufacturer’s defect, the device will be repaired or replaced by a certified refurbish unit. This process has a turn around time of 5 to 7 business days, from the day that our technicians start working on your device.
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Has anyone had any luck with warranty through LG or even T-mobile when they didn't get it from an authorized re seller?
Horsey said:
Still with the GB update, eagles blood rom, and CM7 rom I still am getting reboots and SOD. I chatted with them and seems like I'm SOL with warranty on the phone since I got the phone off craigslist and not an authorized reseller.
Has anyone had any luck with warranty through LG or even T-mobile when they didn't get it from an authorized re seller?
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Click to collapse
Samsung has the exact same policy. Before repair, they ask for an invoice and a credit card statement if the invoice is questionable. They also have a s/n database to track which phones were shipped to which dealer to match against the invoice. The manufacturers take the authorized retailer thing pretty seriously.
Try contacting the seller to assist you with this or ask him where he got it from. Tell LG you paid cash or were given the item as a gift from a now deceased family member.
Tell them the device was purchased though an authorized dealer and then was given to you or sold to you by a friend. Does friend count as Craigslist or Ebay?
Newegg isn't a authoized seller?
Sistum Id said:
Try contacting the seller to assist you with this or ask him where he got it from. Tell LG you paid cash or were given the item as a gift from a now deceased family member.
Tell them the device was purchased though an authorized dealer and then was given to you or sold to you by a friend. Does friend count as Craigslist or Ebay?
Newegg isn't a authoized seller?
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Click to collapse
I bought my g2x from CL, "bricked" it through lg update tool. Got a free new replacement from tmobile.
jdaclutch said:
I bought my g2x from CL, "bricked" it through lg update tool. Got a free new replacement from tmobile.
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Click to collapse
more info?
you do this in store? did they ask you for proof of purchase?
Hi there ! Bought one of these phones from ebay.co.uk and wanted to unlock it before it arrives by IMEI. A friend told me that the O2 ones already come sim unlocked... is this true?
Many thanks!!!
jopa7 said:
Hi there ! Bought one of these phones from ebay.co.uk and wanted to unlock it before it arrives by IMEI. A friend told me that the O2 ones already come sim unlocked... is this true?
Many thanks!!!
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Click to collapse
That's not true, they are locked to O2 network. Fill in a form here: https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form and wait. It took them one day to supply me with an unlock code.
Thank you very much. Already received it and, as you told, it's locked. I'm not living in UK and bought the phone on ebay to use overseas. The link you provided it's for 02 contract customers, no? Do you know any reliable unlock code provider? Cheers
Sent from my SM-N9005 using xda app-developers app
Well, most likely the person who sold you the phone is an O2 contract customer. You could ask that person to request an unlock code for you as it would be free of charge. Another option is to get O2 Pay & Go sim card and doing it yourself. See this: http://service.o2.co.uk/IQ/SRVS/CGI...ef(User):str(Mobile),CASE=ref(unlockmymobile) which might be tricky if you're not in the UK I don't know of any reliable unlock sites, but they usually charge a fortune for this.
This thread describes the situation I was in, in case anyone stumbles on it later.
I tried via the O2 online chat to get the phone unlocked. They said that I could not unlock it because they could only supply an unlock code if the phone had been used for 12 months on O2 and their records showed that this particular phone had only been used for three months. So, it looked like I would have to get a UK O2 SIM and use it for nine months. That is not easy if you live in Australia. However there is a site called Travelgear that sells O2 SIMs and lets you charge them up with 20 pounds of credit. So, I did that, and installed the SIM with a view to seeing out the 9 months, perhaps sending a text every so often and topping up each month. After installing the SIM I received a text from O2 saying I had 100MB of data to use. In trying to work out the status of the phone account I pressed an O2 shortcut on the front screen which opened up an app which when I pressed on the "My O2" button, opened up the web browser, which would not let me log into any information. Then, I thought I would ask O2 again to unlock via their online support form. Unsurprisingly, they responded that they could not but surprisingly, they said that the reason was that I did not have the necessary 15 pounds of credit. I queried that because I thought I should have 20 pounds. Ha ha! While it is 100MB, it is 6 pounds per MB if you are roaming in Australia! The brief attempt to check my account status had wiped out my credit. Gosh how I laughed.
Anyway, in parallel with all of this I tried an unlocking site called gsmliberty. They said they would need to go to a "second level database" at an additional charge and I said no thanks I will have a refund, which they promptly gave without fuss. Then I tried CellUnlockerPro. First time, they said the servers were down, which I thought was just an excuse for not being able to get the unlock code as gsmliberty had not been able to, so I asked for a refund and they too gave it to me promptly. About a week later CellUnlockerPro emailed to say the server was up so I thought nothing to be lost and gave it a shot. I put in the wrong IMEI but again CellUnlockerPro gave me a refund because I spotted the mistake early. I tried again and lo! they gave me an unlock code which worked.
So, moral of this sad story seems to be that if you are in Australia, do not waste money trying to get the free unlock out of O2, just spend the 30 USD that CellUnlockerPro charges.
Hi
Long story short.
Ive bought a samsung c115 that appears to be blocked., seller ignoring me so phoned EE TMobile and they dont give any advice how I return the phone or unblock it other tbat it may be possible outside (I presume he meant away from tmobile).
I would either want to use it on my ee pay as u go or return it to owner providing its not the person who sold it.
Checkmend states lost or stolen at the carrier but not police or insurance claim.
What are my options?
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
Mr Ian B said:
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
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Click to collapse
Maybe you should just suck it up and pay a service to unlock your phone, I would be scared to return and new one will have issues (red tint) ECT, after seeing the update speed for g935u I will never buy that unlocked us model, why dont you get the g955f ? Battery life and speed looks to be supreme
this makes no sense.
if you on cricket, what's the hurry to unlock it?
att phones work on cricket, no need to unlock
netnerd said:
this makes no sense.
if you on cricket, what's the hurry to unlock it?
att phones work on cricket, no need to unlock
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Thanks for your input but, I guess you did not read my reason why I want it unlocked now and not at their terms.
No worries, phone is being returned today.
Ian B
Mr Ian B said:
Thanks for your input but, I guess you did not read my reason why I want it unlocked now and not at their terms.
No worries, phone is being returned today.
Ian B
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Get the Verizon version, Verizon has an agreement with the FCC requiring their phones to be unlocked out of the box.
Also S8 Plus at Best Buy $820 outright.
Regards
Its not your problem i also got from att and it look like they didnt update there imei database so wait and try after some time to unlock your device
Rapazzo said:
Get the Verizon version, Verizon has an agreement with the FCC requiring their phones to be unlocked out of the box.
Also S8 Plus at Best Buy $820 outright.
Regards
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Click to collapse
Dont see $820.00 on the site for ATT.
Ian B
Mr Ian B said:
Hi;
I currently have Cricket for cell phone service. Yes, I know I do not need it unlocked ATT model to run on Cricket. I paid $935 last Friday, did not activate the ATT sim card that came with the phone but, rather insert my Cricket card and working like a champ. I went to ATT unlock device website but it does not recognize the imei of the phone either as an ATT customer or non ATT customer and thus unable to complete request to unlock it.
Reason I want it unlocked is because I jump based on best price offer for prepaid service available whether it is TMobile, MetroPCS or Cricket.
I called ATT customer service service and after explaining the above matter, they set up a case and said it would be unlocked by today Monday. Sunday I get a email that the feature is now available for my imei on my Apple ipad pro 9.7???? That email made no sense as it is a phone and not an ipad. I called 2x yesterday and they held their ground that I must have it on their gophone or ATT post paid plan for 6 months. I said I am not interested in ATT plans as Cricket is a better bang for their bucks.
Any suggestions how to approach ATT in a different manner to unlock it. I am thinking of just taking it back to BB and ordering the unlock version even thought they are slower on updates. My last option would be to just pay in ebay to get it unlocked.
Any any help will be appreciated,
Ian B
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Click to collapse
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
YoungAceAtlanta said:
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
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Click to collapse
Thx for info but phone returned. I was in middle of cricket cycle and was not gonna start attending plan just so I can get unlocked.
Ian B
YoungAceAtlanta said:
You have to activate the service on AT&T and then unlock it. The IMEI is not updated until you activate it. even if you bought it outright. You have to activate it on the plan AT&T gave you and then unlock it. After that you can cancel the AT&T plan and go to where you wish.
I have a AT&T store. If you need more assistants let me know.
If you wanted to pay full retail you should've just ordered from the Samsung website. They give you the unlock code from there. Or visit CellUnlocker and pay $24.99 for a unlock code. it takes two-three days to receive it.
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Click to collapse
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
lambition said:
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
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Click to collapse
I am in the same situation as you and would like to know the answer to this too. Thank you
Same issue here, I paid full retail for Verizon version first but had a ton of issues with the phone switching to 3g for calls and missing calls on it. I exchanged for AT&T version but cannot get the unlock code. I have tried the online portal, called AT&T and Samsung with no luck. I pretty much stick with cricket so I'm not in a hurry to unlock, it's more the point that I paid $945 for my phone and want the code for resale purposes or if I decide to switch carriers.
Look at this on eBay http://www.ebay.com/itm/252902295417
Sent from my SM-G955U using Tapatalk
---------- Post added at 06:14 PM ---------- Previous post was at 06:13 PM ----------
It worked for me. Activate it on att network first gophone sim and make a 5 minute call
Sent from my SM-G955U using Tapatalk
Had the same issue with mine. Bought it from Samsung and I'm a ATT Prepaid Customer. ATT unlock device portal didn't work. So i went to ATT Community forums, and sent a Private message to @ ATTMobilityCare there. Mention my details, IMEI and the issue. They got in touch with me and my unlock request is processed immediately and got the code.
Something happened to me but if you contact AT&T tech service they were expedit the case and email you an unlock code it take about three days. That's what I did, but I couldn't wait on AT&T because I had to travel that week so I paid fastgsm to unlock my phone and it was only $20 it took 24 hours. Fastgsm and AT&T were the exact on lock code.
lambition said:
Do samsung.com send unlock code automatically or is it something I have to request to their customer service?
I just bought AT&T S8+ from Samsung.com. It will be great if I get the unlock code from Samsung once it is shipped out.
If I'm understanding what you said correctly, AT&T's database does not have IMEI of unactivated phone registered. Am I right?
Do you know if inserting an active SIM card from a AT&T customer will activate the phone with AT&T and update IMEI in their database? Opening an AT&T account just to get it unlocked seems too much.
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Click to collapse
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
eaglerazor123 said:
Had the same issue with mine. Bought it from Samsung and I'm a ATT Prepaid Customer. ATT unlock device portal didn't work. So i went to ATT Community forums, and sent a Private message to @ ATTMobilityCare there. Mention my details, IMEI and the issue. They got in touch with me and my unlock request is processed immediately and got the code.
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Click to collapse
mkalbarc said:
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
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Click to collapse
They declined my request again using the forums. They said it was because I didn't buy it directly from AT&T they couldn't do it. Said I have to contact Samsung to get it unlocked. Why is this such a pain in the @ss...
Annnnnd Samsung told me it's AT&T s job to give the unlock code... wth. Is unlocking phones like something new? I actually thought I read somewhere it is like law now to unlock phones... smh... bought phone outright from Sammy, now using it with AT&T and have been a customer with them for like 12 years. I'm stumped...
So I had the same issue as the last 2 posters. I bought my ATT version direct from Samsung. Right after I got it on the 20th, I applied via the ATT portal for an unlock. I got rejected at that time. A couple days ago, I called support and I was told to call Samsung by ATT. Of course calling Samsung results in them telling you to call ATT. So I called yesterday, talked to tech support again, and this time they re-did the request for the unlock. I assume he used the same portal, because I got the standard email saying I need to hit reply to the email within 24hrs, or the case would be closed. Today I got the unlock code. Not sure if it was because I needed tech to submit the request, or the phone needed time to show up in the database.
Bottom line, Samsung cannot unlock the phone, only ATT can.
mkalbarc said:
Yep just got declined using the unlock portal... opened an account on the forums and contacted the attmobcare you stated. Hopefully they can assist me too.
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Click to collapse
EvoKnvl said:
So I had the same issue as the last 2 posters. I bought my ATT version direct from Samsung. Right after I got it on the 20th, I applied via the ATT portal for an unlock. I got rejected at that time. A couple days ago, I called support and I was told to call Samsung by ATT. Of course calling Samsung results in them telling you to call ATT. So I called yesterday, talked to tech support again, and this time they re-did the request for the unlock. I assume he used the same portal, because I got the standard email saying I need to hit reply to the email within 24hrs, or the case would be closed. Today I got the unlock code. Not sure if it was because I needed tech to submit the request, or the phone needed time to show up in the database.
Bottom line, Samsung cannot unlock the phone, only ATT can.
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Click to collapse
Wow soo I finally got my unlock code as well. I had to call the AT&T tech support, they had no idea why my portal request was denied and supplied the unlock code to me over the phone. So if anyone out there is in a similar situation just save yourself the hassle and call AT&T support.