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hi last night i discovered my touch pro does a strange ping sound every couple minutes. It's really annoying and i've been trying a lot to find out what it is. I don't know for how long it's been doing that, it might be possible it's been for a longer time and i just didn't hear it because it's rather low volume.
It definately comes from the speaker and sounds like an alert or something. But theres nothing on the screen.
I've made a video to make clear what exactly the issue is like:
http://www.youtube.com/watch?v=pvldepeSI0E
- it also happens when in airplane mode and phone is muted or set to vibrate
- this sound isn't affected by the system volume
- a hard reset didn't help
- another ROM didn't help
- another radio didn't help
- it also sounds while flashing a ROM or Radio!!!
- [edit] revert to stock ROM and Radio didnt help!
Anyone has a clue what it could be? It's driving me crazy and might become the reason for a touch pro toilet flush death!
Sounds like you covered all the bases already, but I guess you could also try keeping it unplugged and removing the battery and leaving it like that for a day or something.
I have an xt1033 16GB Dual SIM Moto G. One day, it suddenly starting making strange high pitch noises (while on stand by).
Pressing volume up/down to get the phone to make the confirmation sounds sometime helped, or sometimes the issue disappeared after a restart.
However, in a few days, it got more and more often. The phone would either make high pitch noises or not make any sound at all.
Nothing related to sound worked any more.
So not even the camera, or watching a video on youtube or recorded by the camera. (This video cannot be played).
Of course calling also doesn't work.
I am wondering if maybe there will be some driver errors in the log ? But I don't know how to see the log.
What I tried so far:
- changed to a different ROM and/or resetted to factory defaults to eliminate any software issues.
- changed the 2 speakers
- removed the top right screw (this helped a lot, sometimes pressing and depressing that area made the phone to work). This last step seems to indicate the issue is related to something being loose, a cold contact somewhere on the motherboard. I inspected the motherboard but can't see a lot since the various chips are covered with metal.
Maybe the audio chip has a problem?
Any ideas? If I remove the screws now, play with the phone a bit and put it back except the top right screw it will probably work again for a few hours or days.
But maybe when the issue comes back, something is recorded in the log, like on a PC when you remove a hardware device?
Thank you!
I'm using Google Nexus 5 D821 32GB.
There is a problem which appears yesterday that my mobile speaker work only sometime for few minutes.
I can't hear sounds or rings from the speaker. With regular conversation speaker and with headphones I can hear everything well. Until yesterday the phone was working fine, and suddenly the problem appears, it didn't fall down and didn't spill water on it.
here's what I did
boot into safe mode. no sound
factory reset. no sound
install the official google stock rom image but no sound
In settings all the volume panels are up, but no speaker sounds. I have made hard factory reset (master reset) to the mobile and wipe everything, and still didn't solved the problem.
IMPORTANT: I need to mention that from time to time there's suddenly sound, but after few minutes the sound disappears again.
For example, I logged in Safe Mode and check the sound, and it was ok. I could hear the ring sound and other. but after few minutes the ring andall other sounds don't work! I didn't open any app in that time.
Another example; yesterday from noon no sounds, and suddenly in the evening I got incoming call with ring sound (I thought everything is ok), and after that call all sounds don't work again. I hope someone will offer solution.
I also Change the Speaker and Panel Strip/Usb Charging Port strip as u can see in the photo, after changing Speaker and Panel Strip/Usb Charging Port strip its work onlhy for 4 days. After 4 days appears again same problem
Need Help!!!
Hello Guys,
I'm having serious problems with my XZP
I bought it on september 2017, for 5 months worked like a charm.
After february 2018 he started to get mad without any reason, i wasn't able to make any call even pressing several time the call button in recent call list, after 40 sec the phone start to call also if was locked in my pocket.
Got slow for no reason during the normal use (switching tabs on chrome, opening apps ecc), and getting hot for no reason.
Checked the background apps and not found one that was using too much battery (I use same apps, i don't download suspicious app from play store/internet).
I performed a system restore by phone settings, all good, but after almost one month i've got the same problems.
I decide to return it back to amazon and take a brand new one.
New one arrived, after 1 month i've got similar problems, but, when I was trying to make a phone call, the phone made no tone, even if someone answered there was no sound on both phones, sometimes also after many attemps or reboots, i had the same problem, when my friend called me back, there was no issues.
During a phone call, if a tone was played (like the one at the supermarket for announcments) the microphone got mute without any reason and without notify on the dispaly, so i had to call back.
During a video, the screen freezed, i thougt that could be normal, but the video was saved with that problem(it's ridiculous that a "super camera phone" freezes for a 30 sec video).
The phone doesn't ring anymore, no notification sound, no system sound until you reboot it.
Now, I repaired the software with xperia companion (uploaded on the phone, clean), and after 20 days, i've just got similar issue: During a phone call, no tone and no voice at the answer.
Problem with audio, during listening to music or watching a video, if i receive a notification, the volume remains low and i have to pause/play to get the audio back.
With whatsapp, when i listen to vocal messages i get the same problem, also if i open the keyboard
I really don't know what i have to do, i cannot reset every month the phone because is buggy.
I wroted also to xperia support, but they suggested me to repair the software... again?
P.S. I use Huawei 2 Smartwatch, could be the source of my problems?
All the calls are intended as normal calls and not Voip
Thanks
danymally said:
Hello Guys,
I'm having serious problems with my XZP
I bought it on september 2017, for 5 months worked like a charm.
After february 2018 he started to get mad without any reason, i wasn't able to make any call even pressing several time the call button in recent call list, after 40 sec the phone start to call also if was locked in my pocket.
Got slow for no reason during the normal use (switching tabs on chrome, opening apps ecc), and getting hot for no reason.
Checked the background apps and not found one that was using too much battery (I use same apps, i don't download suspicious app from play store/internet).
I performed a system restore by phone settings, all good, but after almost one month i've got the same problems.
I decide to return it back to amazon and take a brand new one.
New one arrived, after 1 month i've got similar problems, but, when I was trying to make a phone call, the phone made no tone, even if someone answered there was no sound on both phones, sometimes also after many attemps or reboots, i had the same problem, when my friend called me back, there was no issues.
During a phone call, if a tone was played (like the one at the supermarket for announcments) the microphone got mute without any reason and without notify on the dispaly, so i had to call back.
During a video, the screen freezed, i thougt that could be normal, but the video was saved with that problem(it's ridiculous that a "super camera phone" freezes for a 30 sec video).
The phone doesn't ring anymore, no notification sound, no system sound until you reboot it.
Now, I repaired the software with xperia companion (uploaded on the phone, clean), and after 20 days, i've just got similar issue: During a phone call, no tone and no voice at the answer.
Problem with audio, during listening to music or watching a video, if i receive a notification, the volume remains low and i have to pause/play to get the audio back.
With whatsapp, when i listen to vocal messages i get the same problem, also if i open the keyboard
I really don't know what i have to do, i cannot reset every month the phone because is buggy.
I wroted also to xperia support, but they suggested me to repair the software... again?
P.S. I use Huawei 2 Smartwatch, could be the source of my problems?
All the calls are intended as normal calls and not Voip
Thanks
Click to expand...
Click to collapse
its your watch.
I cant determinely speak, but a normal XZP shouldnt act like that, also its been replaced once or twice in your case so it cant be the unit it self its some thing else, try to repair and not use the watch with it and see how it goes.
madshark2009 said:
its your watch.
I cant determinely speak, but a normal XZP shouldnt act like that, also its been replaced once or twice in your case so it cant be the unit it self its some thing else, try to repair and not use the watch with it and see how it goes.
Click to expand...
Click to collapse
Hi Mate,
I disconnected the watch while facing the low playback audio, immediately the audio get louder as it should.
The problem is the watch, now i will see if there are other case, if my watch is defective and replace it, or give away.
thanks!
after more than one month using Huawei watch 2 as standalone i didn't faced any problem descrived above...
damn watch.
Thanks to @cstark27 for the Magisk Mod, and @S8rooted&tooted for troubleshooting a non-patch fix.
So there's an issue with our phones that makes the sound either sound clear, muffled (some call it bass heavy), and then it changes back and forth seemingly randomly. There are three things you can try without using the Magisk Mod, and all three seem to work with one that I personally found to work the best.
1. If you're playing YouTube videos you can pause/play the video. This seems to change the sound either way depending on how it sounds before pausing.
2. Raise volume to 100%, and then back down to where you want it. This seems to be consistent to have the sound be clear without the muffled bass sound.
3. (This is the best for me) Turn off any equalizers any apps have, and only have Google Play Music's equalizer on, and set to Normal without Bass boost or Surround sound on (as in the screenshot). There is a chance something starts the randomness again, and I found the best solution is to reboot, and then it will be good again for a good while (hence the title "Semi-Perm").
I've been using number 3 testing it in all apps I can think of that has sound/music from games to YouTube to simple apps that just make a click (even clicks can be different when the sound changes overall). I have yet to hear any sound change to muffled/bass, and even the top and bottom speakers seem even again. Pausing/playing, raising sound to 100% then back down, the sound is consistently clear.
Here's two links to the other thread with the Magisk Mod, so you can try either of these three methods, or try the Magisk Mod. Hopefully Google will sort it out when they release next months update/fixes.
https://forum.xda-developers.com/pi...agisk-mod-pixel-3-xl-muffled-speaker-t3911970
https://forum.xda-developers.com/showpost.php?p=79294970&postcount=15
PS - Another great step to take is to submit feedback through your phone if you have this issue. I've done it myself, so if Google keeps getting feedback, hopefully they will take quicker action.
I think I found the main trigger. It may be known already, but I just put the pieces together. Since if the sound gets muffled, and turning the volume to 100% then back down via the physical volume buttons, and the sound gets clear again, I decided to test how long the volume stays clear after a reboot since a reboot always seemed to produce clear sounds every time. It seems to be steady clear through all apps, videos, and sounds as long as I don't touch the physical volume buttons. The moment I change the volume via the physical buttons my sound starts acting up. Say I'm in an app, and I want to change the media volume. Well if I use the physical buttons of course the volume changes, but like I said the sound suddenly becomes unstable, and I notice the change from clear to muffled soon after, but if I use the volume sliders through the settings section I never have an issue. I did it a couple of times, and it's been very consistent, so now I just use a shortcut on my homescreen to adjust the volumes, and never touch the physical keys. For those having this issue please report back if you try these methods, so hopefully Google can patch it sooner rather than later.
https://support.google.com/pixelphone/thread/3551881
Found another trigger. All was fine for over a day without touching the physical volume buttons, and then I received a call. Took the call (didn't touch volume), and once the call was complete the next app I opened had he muffled sound. Same app I used tens of times since last rebooting. Rebooted again, and all is good again.
So far: Physical volume buttons, and voice calls are two triggers.
bobbyphoenix said:
https://support.google.com/pixelphone/thread/3551881
.
Click to expand...
Click to collapse
I've been keeping my eye on this thread, and came across a poster who said they "fixed" the issue by uninstalling the Phone app updates, and then reinstalling it. I've tried so many things that I almost gave up, but for three days now I haven't had the issue even after several calls. I haven't rebooted yet, so I don't know if it will stay "fixed" (I'm using quotes since I don't really know if it truly is fixed for good). The funny thing is I went to say thank you to the poster, but their post somehow is now gone. I don't know if they removed it, or a mod did, but the "fix" seems to work.
bobbyphoenix said:
I've been keeping my eye on this thread, and came across a poster who said they "fixed" the issue by uninstalling the Phone app updates, and then reinstalling it. I've tried so many things that I almost gave up, but for three days now I haven't had the issue even after several calls. I haven't rebooted yet, so I don't know if it will stay "fixed" (I'm using quotes since I don't really know if it truly is fixed for good). The funny thing is I went to say thank you to the poster, but their post somehow is now gone. I don't know if they removed it, or a mod did, but the "fix" seems to work.
Click to expand...
Click to collapse
Well this worked for several day, but I was watching YouTube, and had a phone call come in, and the issue came back. Retrying the "fix" didn't seem to work again. I deleted updates from Phone and YouTube, but I still get the issue. The only reliable temp fix is to reboot, and it seems good until a call comes in. Luckily I don't have that many calls, so sometimes I can go a day or so with good sound all around.
On a positive note I tweeted at Made by Google about this, and they replied saying that's not what they want users to have, and to DM them, so hopefully it will lead to a real fix by Google.
I think the random sound change isnt a bug, its automatic presets based on what type of sound it is, like sound for phone, sound notifications, different types of music etc etc.
boe323 said:
I think the random sound change isnt a bug, its automatic presets based on what type of sound it is, like sound for phone, sound notifications, different types of music etc etc.
Click to expand...
Click to collapse
Right, but there is a bug because the phone will apply the Phone app sound/bass to YouTube, but if you pause/play it, or turn the volume up to 100%, and then back down, the bass goes away. I agree with having presets, but they shouldn't mix/match when they feel like.
Since Google doesn't seem to care about this phone, or this issue, or their customers who bought it, as they haven't even bothered to acknowledge that it is happening I've trying all kinds of things, and keeping track of when it happens most. The latest "fix" that seems to be consistent is keep the in-call volume at 100%. Usually I keep it one notch down, but I was on a call two days ago, and had to turn up the sound to 100%. I forgot to turn it back down after the call, but ever since I haven't had the issue where the sound randomly changes from clear to muffled/bass. I've had sever calls since, and all is still good. I know when none of the volume controls are at 100%, and you get the issue, you can "fix" it by turning the regular volume to 100%, and then back down. So my theory is since the call volume is always at 100%, it is keeping the sound switching at bay.
I still can't believe after more than six months Google treats their customers so badly after paying $1000 (I did since I pre-ordered it). "Here buy our over priced phone now that will soon be half the cost, and then don't expect fixes for issues." Thanks Google.
bobbyphoenix said:
Right, but there is a bug because the phone will apply the Phone app sound/bass to YouTube, but if you pause/play it, or turn the volume up to 100%, and then back down, the bass goes away. I agree with having presets, but they shouldn't mix/match when they feel like.
Click to expand...
Click to collapse
I see what you mean, kind of gets tangled up in itself as it doesnt switch fast enough between the presets, when i get notification after notification really fast the phone the phone gets confused.
Its defo googles ai, i remember this bug from way back.