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I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
EasyGoingXD said:
Try a different Kernel, had the problem with my 3 different Headsets, i tryed the same ROM with some different Kernels and with the AK Kernel everything worked fine...not with the Furnace! Also try to flash UKM over a Custom Kernel. Check out the AK Kernel there you can find everything you need. If you have done everything right as in the "manual" open up Synapse...there is a point called "Sound", there you can find the point "Microphone", volume it up and try again. if its still not working make a full wipe that your device loses all data and reinstall the original CyanogenMod 11s with this tool here or any tool you want!
http://forum.xda-developers.com/oneplus-one/development/oneplus-one-toolkit-manudroid19-gui-t2807418
If its still not working delete again everything with the tool, install the CM11s with this tool again, install the CWM Recovery, flash the crDroid Rom (best ROM and everything works for me!), flash GAPPS, flash AK Kernel and last flash UKM!
This is my current setup and everything is working
ROM: http://forum.xda-developers.com/oneplus-one/development/rom-crdroid-v1-t2827599
Kernel: http://forum.xda-developers.com/oneplus-one/orig-development/kernel-ak-t2832168
Recovery: http://forum.xda-developers.com/showthread.php?t=2780894
UKM: http://forum.xda-developers.com/attachment.php?attachmentid=2913442&d=1409088319
Let me know if it worked
Click to expand...
Click to collapse
No luck here. : /
I've tried everything from flashing different ROMs to flashing different kernel. I even went back to factory reset, lock/unlock bootloader to wipe device. None of that work. Very frustrating. I'm starting to think it's a hardware issues, since trying out that many ROMs didn't help at all.
Did you informed oneplus already?
EasyGoingXD said:
Did you informed oneplus already?
Click to expand...
Click to collapse
Yep, filed a support/warranty request. But god knows how long it'll take for them to get back to me. There's no phone number support or anything. : /
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Hi,
unfortunately I have the same problem. I've tried to fix it even modifying the system/etc/mixer_paths.xml but nothing works (http://forum.xda-developers.com/one...icrophone-ok-google-low-t2805568/post53914918). I noticed when that changing the values of hph-mic and anc-mic to 0, then handsfree mode doesn't work neither. Therefore we have clues to think the main mic is which has the problem.
Curiosly, I do not have had this issue out of the box, I think it began after 30O update. However I've downgraded to 25R and the issue remains.
I hope you the best luck
Regards
neyurt said:
I've been experiencing a very frustrating issues where the mic is not working during phone call. I can hear the the other person but they cannot hear me, and if they can it's very very low, so low that they can't make out what I'm saying.
However, the microphone does work again if I go to speaker-phone mode. So i know the Mic itself is working (sound recorder works also).
I think somehow the phone thinks a headset is plugged in and disable the mic unless I'm on speaker-phone mode.
I don't think it is a ROM issues as I have tried a large number of different ROMS, including flashing stock OPO image. None worked.
If anyone know a solution to this issue please help me out. It's very frustrating that I can't make phone calls and have to turn on speaker-phone or use a headset.
Click to expand...
Click to collapse
Cynogen 11s team is working to add support for CTIA headphones soon. See my post in similar thread (http://forum.xda-developers.com/showpost.php?p=55186894&postcount=25)
OK figured it out I uninstalled the latest hangouts update and made and received several calls all seems to be ok now
Is there any update regarding this issue? I still have this mic problem during calls and no clue on how to fix it.
OPO microphone problem is a hardware problem
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Jojo_1 said:
Same problem here.
One morning main microphone in my OPO died - no one can hear me during call.
Recording sound with main mic gives some barely audible sounds.
tried reboot/factory defaults /root with fixing mixer paths - to no avail
The only solution is to call with speakerphone or bluetooth headset or normal headset.
Looks like hardware problem. Sadly OPO support sucks.
Click to expand...
Click to collapse
I have a similar problem. Did you find a fix? I did everything. Restarted, ROM changed and everything!
As I wrote - no fix - IMHO it is a hardware fault. Still waiting for response from OPO support in hope for receiving RMA.
I am also thinking to return the phone because of this issue.
Just adding that I also have this problem - phone was working fine until yesterday.
Now mic is extremely quiet in call, unless I switch to speakerphone then it works fine (Video recording sound is fine also, but Google speech to text etc is not working)
I installed Swiftkey last night but I think its unrelated
Has anyone found any solutions for this problem yet?
Yes, I sold the phone!
:laugh:
L1ndon said:
Has anyone found any solutions for this problem yet?
Click to expand...
Click to collapse
I´ve opened a ticket. I advice to do the same.
- They will send you a link, with the ZIP-file in this link you have to reflash the rom. But probably it won´t work.
- Then tell them that it doesn´t work (of course only if it doesn´t work).
- Apply a RMA request
- Send them your ONE
- Receive an new one.
I´m waiting for the TNT courier, at the moment.
same problem here. No response from support. now recently even the emails to [email protected] are bouncing back with error, cannot deliver your email to the address.
So.. I'm having the same problem now..
I can't even submit a RMA, as I bought the phone from a person without the invite - so I have the receipt and everything, but when trying to submit the RMA, I have to select the order - Which I have none of, isn't that just wonderfull?
Did any of you find a solution?
I've had Samsung GS3 and GS4 with almost the same issues now and it is killing me, my will to keep living with these problems are close to none...
Guys, this issue has been pestering for a month now and I seem to have not found a fix for this yet. I first started to notice the problem with my phone when I was unable to attend the calls, the screen will usually get stuck or i will not be able to swipe up the green button during the call. Even if sometimes I manage to i will be able to hear the other person speak but I wont be able to speak to them. So sometimes once I restart the phone it will seem to work fine for an indefinite period of time and again it starts.
Then things started getting very bad, sometimes during normal device usage, the screen just turns to a monochrome black and white screen ( just as you see when there was no signal on older television sets). And when I switch to the bootloader screen, when I power the device on, I get a very thin green line for an instant on the screen and then the booting sequence starts.
I have made a lot of factory resets and stock image flashing, and by far I noticed one considerably situation, the times when the sound functions fine, the booting sequence where the 4 google dots animation appears and when there is no sound, the booting sequence gets stuck on Google and made by Google screen.
Other observations are during abnormal device behavior, no function related to sound will properly. To elaborate it, Google assistant wont work, videos cannot be played and even the system sounds wont be heard. I am open to suggestions here. Please let me know what can be done to test the phone out. FYI I know there is a problem with the Pixel microphone, but I am not convinced that its the exact problem. Please correct me if I am wrong. Thank you.
Sounds like a hardware defect. RMA if possible.
Sent from my Pixel using XDA Labs
It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.
That's the only way I suppose!...did you get the phone directly from the Google store?...are they accepting phones bought from a retailer?...since I am in Singapore now...Google support is next to nothing here...try contacting them but it's of no use...only when I get to India I will be able to go forward with the replacement!.....but the thing is .... yesterday...I updated the phone to Oreo and the audio stopped working completely....and after repeated switching between safe and normal mode....the speakers are working now...but the microphone is still busted.
This happened to me, I was given a replacement phone from EE UK
Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.
MK1207 said:
Current update guys...as per the pixel support centre person's suggestion ...I rebooted the device to safe mode to check if the phone is operating normally ...which it did not....but surprisingly ...after restarting to normal mode ...it started working normally again...my query is how is this zeroed down to an hardware issue if in case it's perfectly working for a while and at some point goes bonkers...can you guys please enlighten me on this...coz I don't have much knowledge on the hardware field.
Click to expand...
Click to collapse
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did
ndiri said:
hello, i am facing the same things as you do since updating to oreo, my question is how do i test everything in safe mode, to see if everything is alright as you did
Click to expand...
Click to collapse
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!
MK1207 said:
Tough luck mate! Sorry to hear that....you can check it out by pressing down the power button until you get the power off and restart menu. Keeping pressing down on the power off menu...it will reboot to safe mode without your prompt. In safe mode for me it was the same....maybe you will have a better luck...try it out!
Click to expand...
Click to collapse
well, its been almost an hour the phone wont turn sound back on.
Keep switching it to and out of safe mode...at some point ideally at least the speakers must start lest the microphone. Tried contacting Google about it and no response at all...mine started acting weird only for the past month...I suppose from the Aug months patch update....tried reverting it back to previous stock versions...but I suppose the damage is permanently done
When I contacted google, they told me to send it back to Canada and let someone there give it to google.. which won't happen in my case , my phone also started acting like this after Oreo beta . Now I will restart the phone whenever it happens to get it back working :/
The only reason I am still sticking to this phone is coz of it's camera. Planning to get back to India around December to get this fixed. Support for pixel in Singapore now is next to nothing since it wasn't launched here. I had no problem at all with the Nexus line up but this is kind of a disappointment.
Alaadragonfire said:
It is a hardware issue indeed, I am facing the same issue, I contacted google , they told that replacement is possible tho I'm out of Canada at the moment so I'm just dealing with it through my Bluetooth earphones, everybody works fine with Bluetooth.
Click to expand...
Click to collapse
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround
MK1207 said:
You've mentioned it as through Bluetooth it works fine....care to elaborate on this?...are you able to input voice commands to Google assistant and speak over calls using it ?...since I am planning to buy one in case its a perfect workaround
Click to expand...
Click to collapse
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..
Alaadragonfire said:
Yea, Bluetooth works fine for calls, as for google assistant voice command you can enable that from google app settings. Of course other media will be working with Bluetooth as music, YouTube, etc..
Click to expand...
Click to collapse
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?
MK1207 said:
Excellent!...thanks for the input....let me check and get myself one and I will have to manage with it till December....and are you able to connect to a laptop thru Bluetooth...coz I am unable to do so...it just says paired...but the bt symbol in the phone doesn't change to connected..did you try that out ?
Click to expand...
Click to collapse
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated
Alaadragonfire said:
Hmmm I don't remember connecting to a laptop via Bluetooth.. you mean for file transfer ? Anyway Bluetooth has nothing to do with the sound issue we are facing, it might be your laptop Bluetooth driver needs to be updated
Click to expand...
Click to collapse
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?
MK1207 said:
Just bought a Bluetooth headset....works fine for the most part...but sometimes during calls...the phone just hangs and it automatically restarts....sigh! pixel just can't be trusted to be my daily driver?
Click to expand...
Click to collapse
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.
Alaadragonfire said:
Sorry to hear so, I actually installed ElementalX kernel and it is less to happen. Try to flash the kernel.
Click to expand...
Click to collapse
Planning to do just that....I may have better luck with a custom kernel...will post an update once I have flashed it.
I had been on the 8.0 beta for a while. Then got 8.0.
Though just 2 days ago, my mic was starting to have issues. Then yesterday, only my speaker phone would work.
Now I can't get any audio/mic except though Bluetooth (I've got a portable speaker with a mic, and Bluetooth on my car.
Contacted Google support. Will be getting a replacement on their warranty.
They didn't tell me this, but I did some searching, and apparently many of the pixels (mostly from the first 3 months of production) had an issue with the soldering of the audio codec. though usage, little bumps here and there, that soldering can get loose. Which explains why my audio and mic were spotty, and within an hour yesterday morning, all aspects of it stopped working.
So, it's a hardware issue.
Hello everyone
So yesterday i pick a used s7 Tmobile G930T . I checked every single thing and it was working perfect.
When i bought it was running 7.0 nougat stock firmware july 2017 never been rooted before knox 0x0.
But after i went back home i connected to wifi and started tKing OTA updates around 9 updates . Now i am on latest RJ1 OREO 8.0 OCTOBER 2018 security patch.
Now after taking all updates i downloaded all my apps from playstore and then my BOTTOM MICROPHONE STOPPED WORKING. Nobody can hear me while making calls or whatsapp calls voice or even voice recorder cannot hear after recording.
I have no clue how this happen and sadly i cant return this phone.
I didn't drop the phone or anything it just happened after updates.
I tried factore reset/wipe cache but nothing changed.
But when i start video recording from camera i can hear voice so the microphone on top is working fine.
I even tried to downgrade to nougat but got binary error so i guess i am stuck at Oreo.
Any suggestions please how to fix
What issue this could be software or hardware fail ?
Solved
I just got replacement with onother s7 and everything is fine now.
My Google Pixels microphone randomly died after some point in its lifespan, but happened recently. First i updated version to Android Q Beta 1 (and it was working all right on that version) but when i updated it to Android Q Beta 2 (microphone stopped working and whole UI experience was buggy, some apps not working, random restarts, etc...) but then i got it back on Android Pie, and it worked for few minutes into boot and died yet again... Then i installed custom ROM (Pixel Dust) with TWRP recovery and Root, but nothing of those helped, then i got it back on Android Pie via adb sideload OTA. That didn't help either... So i don't know is it the software problem (because it seems to work first few minutes after i boot it) or is it the hardware problem. I use my phone mostly for phone calls and now because microphone is dead, it lost its functionality... But speaker was working,earpiece and 3.5mm jack.. Any suggestions??
i'm having a similar problem at the moment. Since the April OTA update, phone calls stopped working. Even when using a BT headset. I tried reverting to Full Recovery Image from february, but that only helped a bit. Also, any other audio app was not able to use the speaker. With the Feb version, youtube and google music were back working, but phone calls are still not possible, causing the telephone app to freeze. I was thinking about installing some custom rom too, but that doesn't seem to do the trick. Did you try to wipe the cache in recovery?
Update
found three possible workarounds for people having the same issue, perhaps one of those helps. I'll go through them today evening.
You could try enabling the "Disable USB audio routing" in developer options and see if that works for you. It did work for me
Click to expand...
Click to collapse
A couple of days ago one of the CEs here pointed out to me that I needed to enable the setting for wired headphones in Google Settings > Search, Assistant & Voice > Voice > Hands Free and toggle on the ‘wired headset’ setting,
Click to expand...
Click to collapse
Change your launcher, for example, on nova launcher, disallow permission to microphone for google app and never let him this permission, do not use google assistant.
Click to expand...
Click to collapse
LaTerminator said:
My Google Pixels microphone randomly died after some point in its lifespan, but happened recently. First i updated version to Android Q Beta 1 (and it was working all right on that version) but when i updated it to Android Q Beta 2 (microphone stopped working and whole UI experience was buggy, some apps not working, random restarts, etc...) but then i got it back on Android Pie, and it worked for few minutes into boot and died yet again... Then i installed custom ROM (Pixel Dust) with TWRP recovery and Root, but nothing of those helped, then i got it back on Android Pie via adb sideload OTA. That didn't help either... So i don't know is it the software problem (because it seems to work first few minutes after i boot it) or is it the hardware problem. I use my phone mostly for phone calls and now because microphone is dead, it lost its functionality... But speaker was working,earpiece and 3.5mm jack.. Any suggestions??
Click to expand...
Click to collapse
Maybe is a kernel error..but definitely is not a hardware problem. maybe try changing kernels. o downgrading to 7.
since none of the above tricks worked in my case, i booted TWRP to clean the caches. Didn't bring any good result. So i flashed ElementalX Kernel and now i got some kind of a better result, even if it's still weird. Everything works now except incoming calls. I can actively call other persons, use whatsapp or facebook audio calls and all is good. Only if i receive calls, still mic is muted.
I will try everything from above, and hopefully something will actually work and get my Pixel back in life. I will get you updated guys.
Thanks for the support.
toxic_garden said:
i'm having a similar problem at the moment. Since the April OTA update, phone calls stopped working. Even when using a BT headset. I tried reverting to Full Recovery Image from february, but that only helped a bit. Also, any other audio app was not able to use the speaker. With the Feb version, youtube and google music were back working, but phone calls are still not possible, causing the telephone app to freeze. I was thinking about installing some custom rom too, but that doesn't seem to do the trick. Did you try to wipe the cache in recovery?
Update
found three possible workarounds for people having the same issue, perhaps one of those helps. I'll go through them today evening.
Click to expand...
Click to collapse
None of those helped so far, i'll try flashing some kernel then...
I discovered that when i try to record with my camera video, it says "Can't record audio. Another app is using the mic." Also when i try to record audio message on Messenger app, as soon as i click on microphone icon it says some error.
Update, my sound and video won't record, both on Youtube or Instagram or any kind of video audio playback.
Update
I flashed ElementalX kernel and same stuff happened, phone calls and microphone was working for first 30 minutes then it got back to old days, not working as usual. Now i think this is hardware problem
LaTerminator said:
Update
I flashed ElementalX kernel and same stuff happened, phone calls and microphone was working for first 30 minutes then it got back to old days, not working as usual. Now i think this is hardware problem
Click to expand...
Click to collapse
have you tried chaging vendor image, or getting a vendor image from a working pixel?
I installed lineageos 16 without gapps and is working good for hours until installed gapps.
ericksidaroth said:
have you tried chaging vendor image, or getting a vendor image from a working pixel?
Click to expand...
Click to collapse
how do i change vendor image actually??
I hope this goes to the right place, if not can someone direct me to where it goes.
I'm having an issue with what appears to be the phone app. i can call out but when the recipiant picks up all they here is a beep like a old school fax whine. I've searched this issue and I'm at a loss. Phone is Oneplus 7t with 18.1 hotdogb with no Google.
Thanks for any help,
Lowdownin
It is not just the phone app from my digging. I am also having the same issue with Signal, as well as another dialler I have installed to test. It also happens when using a SIP client both in the Phone app and separately (Mizudroid).
Regardless of how the call is made (inbound to me or outbound to another), all they hear is a high pitch tone. I can hear them fine. Hitting mute stops the noise for them, however unmuting restores it.
I have checked and the phone records sound via the microphone and when in speaker mode and the playback is perfect.
As per @Lowdownin928, I am at a loose end. I am in the process of downgrading and will report if that has an effect.
New ROM released today, tried that first - https://download.lineageos.org/hotdogb. No change.
Downgraded to the last before the one I was having trouble with - lineage-18.1-20210926-nightly-hotdogb-signed.zip - however this has the same issue.
At this stage I cannot work out why the ROM could cause this but then using other ROM's does not fix, even when doing a full wipe. Something else is going on.
Am looking at reverting to a t-mobile or international ROM to go way back and see what happens. If that does not fix it then I am stumped, as it seem to not be hardware. Very, very strange.
OK, so have installed an original t-mobile version of Android 10.0.3 for the 7T and low and behold, it works perfectly. No issue with outbound calls from SIM or SIP, did not bother testing further.
For reference, factory default t-mobile rom I used was at https://onepluscommunityserver.com/list/Unbrick_Tools/OnePlus_7T/T-Mobile_HD63CB/Q/, put phone in EDL mode and run the MDM. Came up fine.
Proceeded to System Update to v. 11.0.1.4.HD63CB. Reboot then tested for outbound noise on calls - no problems at all.
So at this stage the only way to fix this is to revert to the stock ROM, even with 11 it works fine. I have no idea what has happened with the LineageOS ROM but there is a fault somewhere. I am heading off to ask the question (and hope you will as well) but hope all this detail gives you an idea of where to go.
Just had a thought - there may be other ROM's that work fine, it could only be LineageOS that has this issue. If you don't need the feature set then look around in here.
Super surprised no-one else has had this issue, but there you go.
Success. Thanks to LuK1337, Lineage Team Member on the Reddit Support area this seems to have cleared the issue.
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T-Mobile firmware isn't supported, you can flash retail one by following https://wiki.lineageos.org/devices/hotdogb/fw_update
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So bootloader, flash lineage recovery, enter fastboot mode inside lineage recovery, flash all the .img's as laid out and then follow the rest of the install. Took a long time and careful reading but this was the key for the phone noise.
Thanks LuK1337.
Just wanted to let you guys know that I was also having the same issue and this solved it for me. Thanks so much dmc.kiint and LuK1337