Widevine L3 in DRM INFO app - LG V50 ThinQ Questions & Answers

I bought this v50 from aliexpress. It's a refurbished unit.
Phone looks impeccable on the outside. But first day had this weird issue that light & proximity sensor wasn't working.
Rebooted phone and it all worked correctly. I remember using Test Patterns in Netfix that day, and resolution was capping at 540p.
I thought that maybe was because there were apps still updating at the time, so didn't cared too much.
Until the other day that I tried to view some content in Netflix.
Noticed that it wasn't displaying correctly. So checked in Netflix settings, and it states that my device is only L3 Capable.
So I go and download DRM Info app, and result is the same. Widevine L3 only.
I factory reset the phone, first thing after reinstalling, downloaded DRM INFO.
Still Widevine L3.
My v50 is Korean model from SKT , LM-V500N. Android 10, June 2020 patch.

Related

Sensors (Gyro, ACC, Mag) work in an erratic way on my new K1 Shield

Last days I started to setup my new Nvidia Shield K1. I like to use tis for flying a DJI Mavic Pro and rely on functioning sensors. I also have installed AndroSensor and GPS Status. If I start one of this Apps the ACC sensor is working for a seconds and then the signals are completely freezing. After this I only get it back to work after and complete reboot of the Tablet. Also the Gyro and the Mag sensor does not look to be working at all. I have never seen any data on this. AndroSensor is waiting for an event for this two sensors and GPS Status shows some initial movement on the level sensor but never any reaction on the compass. Sometimes I even seen the orientation is not working anymore and the screen will not adjust anymore. In most of the cases the orientation is still working even with the frozen sensor output in the two Apps. Im using this two apps with a few of my other Android devices without having issues. My actual version is Android 6.0.1 with Shield software 1.5(24.3.70.8). I already have done a complete factory reset but after this the problem is the same. Any feedback is appreciated. I may need to RMA the device.
I got an replacement K1 yesterday and set it up again. With stock Android version all sensors are working fine for a day. Than i made the OTA update to latest (same as above). Now ACC and Gyro is still working but not the MAG. The problem looks to be at least partial related to the firmware. Mag sensor problems are reported also in the past for the K1 already. Also MAG calibration will not make any change. Androsensor is reporting "waiting for event" and GPS Status shows and wrong compass direction (was fine with the initial firmware before OTA). Not sure what can be done here. I was expecting when i invest in an tablet of an reputable vendor (which is also not very cheap) i get something working well. Now i either have a second bad tablet or there is still something wrong with the firmware. It would be good if someone with the latest OTA update can confirm this behavior or can confirm that everything is working as expected. Many thanks.
Here is some more information for the case: _https://forums.geforce.com/default/topic/986542/shield-tablet/sensors-gyro-acc-mag-work-in-an-erratic-way-on-my-new-k1-shield/?offset=7

Health logging issues

Hi All,
I have had a non-4G Watch 2 now for about 6 months.
Has worked really well especially as a GPS run tracker with music.
About a week ago I noticed that the watch had stopped tracking my steps.
Then I went for a run using the Huawei workout tracking app and it only recorded the time. No GPS distance, no heartrate...nothing.
I have since factory reset the watch about 5 times.
On my phone I've data cleared or uninstalled Google Play services, Services framework, Google Fit, Google App, Huawei Health, Android Wear, Huawei Wear.
Everything pairs up again properly, the phone updates apps no issues at all...then still no tracking.
The heartrate app on its own can do a heartrate measurement, so it doesn't appear to be a hardware issue. GPS map will also show my track, but the app records no distance data.
So it seems like some strange software issue.
Has anyone else experienced anything similar or have any other suggestions for what to try?
Thanks
So this looks like its a hardware issue.
I enabled developer options and found down the bottom there is a manufacturer test suite that steps through tests of the screen, NFC, vibration motor, screen, magnetometer, accelerometer etc.
It failed the accelerometer and barometric pressure sensor tests.
I unlocked the bootloader and flashed the stock image just to make sure everything was properly refreshed, then I was able to download the Wear 8.0 update as well.
Ran the test suite and it again fails the acceleromoter and barometric pressure sensor tests. They just don't respond at all.
Have logged a warranty case with Huawei who are good enough to generate a con note to have the device couriered to their repair agent.
I highly doubt that any repair will take place, they will just confirm it doesn't work (I relocked the bootloader and factory reset it) and then hopefully replace it.

Xz3 - 52.1.A.0.672 RU version

Xperia XZ3 (H9493) - 52.1.A.0.672 - RU version
Notification seek bar bug - STILL!!! – If I’m playing media through chrome, soundcloud or another app, the notification seek bar does not work in most situations. This has been a bug since the initial Android 10 roll out and I’m still shocked that we’re still going through this.
Swipe up from the lock screen – I’ve noticed this since the update from Android 9 to 10. It used to be a quick flick of the thumb where I could go from the notifications on the lock screen to the security pattern. Now since the A10 update, I can’t do that anymore. It is a longer swipe, more exaggerated swipe to get to the security options. It was easier with 1 hand before and it needs to go back to whatever it was in Android 9
Camera – Still gives error unknown error. It’s MUCH EASIER to fix than the first and second android 10 releases but it still shouldn’t be like this. It’s at the point where I don’t know if it’s an actual software or hardware problem. And with everything that’s going on, I probably won’t be able to confirm for the next 6 months. I'll probably end up wasting$200 fixing the hardware, that was really a software issue all along.
Fingerprint – Good, I believe either at or close to Android 9 speed
Battery – Good
Networking issues – I believe better than the last update. It seems good so far so
No idea why the software version has to be in the notification quick settings. That doesn’t need to be there. It’s out of place/doesn't add value by being there
I am so frustrated by Sony. They’re taking steps to fix this but damn you should have been on the ball. I do a clean install each update because I don't trust Sony to do this correctly.
This phone is like the Renault Formula 1 team. It's a great product and each update is a step further but holy **** you all should have been a lot farther along by now. Now Mclaren (One Plus) is starting to pass you.
Edit: I forgot to add this earlier. I found a bug by random. In dark mode, About phone -> Emergency Information, the notification bar text is black. So you've got a dark screen with black text.
I still have not received an air update on my H9493. my software version is still 532.
Wa1ker_ru said:
I still have not received an air update on my H9493. my software version is still 532.
Click to expand...
Click to collapse
I too haven't received an update since December on my xz3 h9493 my version is 532
kaderzaim said:
I too haven't received an update since December on my xz3 h9493 my version is 532
Click to expand...
Click to collapse
In the morning I received an update with the numbers 618
Wa1ker_ru said:
In the morning I received an update with the numbers 618
Click to expand...
Click to collapse
I too received it this morning and I'm still waiting for the 672
supervf1s said:
Xperia XZ3 (H9493) - 52.1.A.0.672 - RU version
Notification seek bar bug - STILL!!! – If I’m playing media through chrome, soundcloud or another app, the notification seek bar does not work in most situations. This has been a bug since the initial Android 10 roll out and I’m still shocked that we’re still going through this.
Swipe up from the lock screen – I’ve noticed this since the update from Android 9 to 10. It used to be a quick flick of the thumb where I could go from the notifications on the lock screen to the security pattern. Now since the A10 update, I can’t do that anymore. It is a longer swipe, more exaggerated swipe to get to the security options. It was easier with 1 hand before and it needs to go back to whatever it was in Android 9
Camera – Still gives error unknown error. It’s MUCH EASIER to fix than the first and second android 10 releases but it still shouldn’t be like this. It’s at the point where I don’t know if it’s an actual software or hardware problem. And with everything that’s going on, I probably won’t be able to confirm for the next 6 months. I'll probably end up wasting$200 fixing the hardware, that was really a software issue all along.
Fingerprint – Good, I believe either at or close to Android 9 speed
Battery – Good
Networking issues – I believe better than the last update. It seems good so far so
No idea why the software version has to be in the notification quick settings. That doesn’t need to be there. It’s out of place/doesn't add value by being there
I am so frustrated by Sony. They’re taking steps to fix this but damn you should have been on the ball. I do a clean install each update because I don't trust Sony to do this correctly.
This phone is like the Renault Formula 1 team. It's a great product and each update is a step further but holy **** you all should have been a lot farther along by now. Now Mclaren (One Plus) is starting to pass you.
Edit: I forgot to add this earlier. I found a bug by random. In dark mode, About phone -> Emergency Information, the notification bar text is black. So you've got a dark screen with black text.
Click to expand...
Click to collapse
Same here like a attached photo
Camera unknown error most of the time
Very sometime good again .but I can't
find anyway to slove that problem.I tried to clear cached clear data forced stop disabled
and restart still have that unknown error
After that I flashed stock ftf 10.0
again with full wiped and then repair software with PC suited also wasting time
Please give me any ideas guys thz
PS Xz3 H9493 .618
kokokmt said:
Same here like a attached photo
Camera unknown error most of the time
Very sometime good again .but I can't
find anyway to slove that problem.I tried to clear cached clear data forced stop disabled
and restart still have that unknown error
After that I flashed stock ftf 10.0
again with full wiped and then repair software with PC suited also wasting time
Please give me any ideas guys thz
PS Xz3 H9493 .618
Click to expand...
Click to collapse
It's possible it's a hardware problem. It happens to me too but it was worse with the initial A10 update. My understanding is if you squeeze beside the camera when turning the phone, it can solve the issue. This is because it's a possible loose ribbon.
The initial A10 release was terrible so flash up to .672 and it may fix the problem (if it's a software issue)
supervf1s said:
It's possible it's a hardware problem. It happens to me too but it was worse with the initial A10 update. My understanding is if you squeeze beside the camera when turning the phone, it can solve the issue. This is because it's a possible loose ribbon.
The initial A10 release was terrible so flash up to .672 and it may fix the problem (if it's a software issue)
Click to expand...
Click to collapse
I really appreciated your reply I'm so confused that problem is hardware or not.Coz I got back my camera very sometime but after few days
It happened again ??? and also I found
another user reported that bugs at Sony'
Discussion and any other places when they upgraded to A10.Another problem is
My device is H9394 Dual So latest ver
Of A10 is .618 . Ver 672 is not yet for my
Region thz
PS Now I tried to downgraded android 9
If Downgrade is fix this problem I will
let you know
kokokmt said:
I really appreciated your reply I'm so confused that problem is hardware or not.Coz I got back my camera very sometime but after few days
It happened again and also I found
another user reported that bugs at Sony'
Discussion and any other places when they upgraded to A10.Another problem is
My device is H9394 Dual So latest ver
Of A10 is .618 . Ver 672 is not yet for my
Region thz
PS Now I tried to downgraded android 9
If Downgrade is fix this problem I will
let you know
Click to expand...
Click to collapse
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Camera unknown error issue
Splinter07 said:
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Click to expand...
Click to collapse
Of course
I am waiting to downgrade 9
But it was delay coz of covid 19
I can not go to any service center.
Because I can't downgrade it myself .
I hope that problem is software issue .
After downgrade to android 9
That problem can fix or not I will
let you know
Thank you
It is not a software problem for my device
Splinter07 said:
Hey I am also facing this problem on my xz3 dual. Failed to restart the camera is consistently occuring in the past few weeks but restarting the phone worked then. But now its been almost 2 days, camera app says unknown error, I tried everything mentioned above but still unable to resolve the issue. Kindly let me know if downgrading the firmware resolves the issue.
Thank you
Click to expand...
Click to collapse
Today I downgrade my Xz3 H9493 to android
9 but my camera didn't get back.So I decided
to check hardware.that is really sad.
Coz I have to take out all water proof
Seal from my back cover .After that I found
my Camera connector is loose.That's why
occurring unknowm error and after
2 or 3 days is good again.At last that is
not a software error at all.
I got error while enabling tethering
Anyone else?
I'm having signal issues. Dropping connection all the time. Latest firmware hurt this badly.
Same SIM on a Samsung A30S on android 9 works fine.
Hello guys. I need your help finding 52.1.A.0.618 for H9436

Netflix always needs a restart of the phone

Hello all
I have the (e)xperience, that I always need to restard the phone, before the Netflix app starts without failure. Anyone else this behavior?
BR
Sopur
Sopur said:
Hello all
I have the (e)xperience, that I always need to restard the phone, before the Netflix app starts without failure. Anyone else this behavior?
BR
Sopur
Click to expand...
Click to collapse
No problem with Netflix on my phone.
Delete data and cache and try again.
I'm facing the same issue. Haven't found what's causing it or any workaround to avoid restarting the phone. Deleting data & cache haven't helped. Even reinstalled the app.
I have the same issue not only with Netflix but also with Disney Plus. I think something is messed up with how the phone manages DRM.
I have the exact same issue, and it concerns Netflix, Disney+ and HBO.
same problem here also with p.v and d+, only restart fix the problem temporarily, i noticed also that the cromecast works , so its a minor problem for me because rarely i watch netflix on phone, i hope sony fix this with the next update, its absurde that the app come preinstalled in the phone and works bad ?
Just found the same issue on the first week I was using this phone on early October. I told with the Sony CS and reported this bug to them but they didn't think it's a bug as they told me not so many users reported to them. They won't try to fix this problem....
I had this with the old firmware, with the security patches of August. With the latest firmware, patches of November, I don't have it.
Same annoying problem here with Netflix and Prime Video, even after the firmware update including December patch.
Same problem here. I wasn't even aware of it until reading this thread as I always use a Chromecast.
Same problem here. First time Netflix after restart no problems. After having used the phone for a while and going back to Netflix, videos refuse to start. Red circle keeps spinning, eventually resulting in Netflix error 5.7.
Only a phone restart will fix this. Very annoying.
Any solutions?
I'm having this issue with Netflix as well. Just got the phone, it's on the latest software version. I haven't tried Prime video yet. Not a huge deal, since I only watch videos on my phone when I travel, and well...yeah, that won't be happening for a while. Agree it needs to be fixed.
Dear all - so I am not alone with this problem. (I didn't receive any updates on that threat). Especially, as it is a preinstalled app, Sony should get this work. How can we contact them?
KR
Sopur
It really is pretty poor having a pre instilled app not working properly.
It looks like I no longer have the issue with Prime, only with Netflix. So it could be an issue with the app itself. Has anyone tried to contact Netlfix support?
For me this is solved since my Xperia 5ii was updated to Android 11.
For me, too, with the update, it is gone!

Question Fingerprint enrollment failed after display replacement

Please help, this is driving me nuts. here's briefly what's going on:
- Bought a Rog Pone 5s with a broken display. Found a 6 months old dead Rog Phone 5 - motherboard died of overheating. Quick disassembly-assembly and had a nice working phone.. but...
- I'm facing an issue with the fingerprint - Fingerprint enrollment failed immidiately after i try to register one. This is happening on Android 11. On Android 12 the fingerprint registration process starts, but the phone deasn't register my fingerprint no matter how i try.
- i found the calibration procedure video here on XDA, ordered the tool (still haven't received it) and downloaded the app. The app installs under both Android 11 and 12, and i tried to two pieces of paper - at least to try to get the fingerprint working until i get my tool. But nothing happens, calibation procedure passes and fingerprint is still not registered at all - the phone doesn't even try to read it.
- i double-checked all connections and flex cables inside the phone - all seems fine. I also tried some apps which are supposed to test the fingerprint - one of them directly shuts down with an error, anotherone reports fingerprint sensor is in use. Built-in test accessible through .12345+= says test is passed.
- do i need to be on a specific firmware to be able to correctly calibrate the sensor? if yes how can i downgrade to this firmware from the latest Android 11? i'm able to successfully downgrade fom 12 to 11 using Asus's "special" firmware for downgrade, but i don't know how to downgrade to an earlier Android 11.
- i saw that other phone brands/models are having similar issues with fingerprint sensor. are there any general instrustions on how to fix this? is calibration the only method?

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