Audio stops working randomly, Sometimes cant hear caller - Xiaomi Poco F2 Pro (Redmi K30 Pro) Questions & Ans

Hello all,
Im facing with weird issue in my poco f2 pro, when im listeninng to music with my earphones and switch to next song, audio cracks for a split second and doesnt work anymore untill i unplug and replug my earphone or do a reboot, and somtimes when i recieve a phone call, i answer the call and i hear a similair audio crackling and then no more audio through the earpiece and i cant hear the callers voice through the earpiece although he can hear mine, the only fix is to reboot the phone and all the audio issues r solved untill it happens again.
sometimes i face this issue in 10 mins of use or in couple of hours.
i bought the phone 2 weeks ago, and i did factory reset today and the issue persisted through full factory reset.
phone model: poco f2 pro 128gb storage 6gb ram, Android 10 (QKQ1.191117.002), MIUI Global 12.02.0(QJKEUXM).
my phone is fully stock phone

areestoros said:
Hello all,
Im facing with weird issue in my poco f2 pro, when im listeninng to music with my earphones and switch to next song, audio cracks for a split second and doesnt work anymore untill i unplug and replug my earphone or do a reboot, and somtimes when i recieve a phone call, i answer the call and i hear a similair audio crackling and then no more audio through the earpiece and i cant hear the callers voice through the earpiece although he can hear mine, the only fix is to reboot the phone and all the audio issues r solved untill it happens again.
sometimes i face this issue in 10 mins of use or in couple of hours.
i bought the phone 2 weeks ago, and i did factory reset today and the issue persisted through full factory reset.
phone model: poco f2 pro 128gb storage 6gb ram, Android 10 (QKQ1.191117.002), MIUI Global 12.02.0(QJKEUXM).
my phone is fully stock phone
Click to expand...
Click to collapse
Same issue here with my son's phone. Same hardware and software. (I couldn't describe more adequately). I suppose Xiaomi is trying to make phone somewhat "stereo" while watching a video in landscape mode just as they did with Poco X3 NFC but POCO F2 PRO Hardware didn't get along with. They would/should solve it with next update.

MIUI Global 12.02.0(QJKEUXM) is not the last update.

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Hello Everyone,
I have been using HTC Sensation for a good 3 months and no problem at all so far. The phone is rooed and uisng Insertcoin 2.4.1 Rom. 3 days ago while in a call, the sound faded away and since then there is some times sound coming from the ear piece sometimes not. Even the call starts succesfully loud and suddenly sound disappears. I have tried everything i know, reflashing, trying another Rom, formatting the SD card and not installing any software etc...During the call, i can communicate if i turn the speaker on or plug in the earphones. I belive that there is a bug that commands the phone to shut the earpiece and divert the sound either to speaker or the earphones.
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I have the same problem with my s2, any solution?
GokhanYurdusev said:
Hello Everyone,
I have been using HTC Sensation for a good 3 months and no problem at all so far. The phone is rooed and uisng Insertcoin 2.4.1 Rom. 3 days ago while in a call, the sound faded away and since then there is some times sound coming from the ear piece sometimes not. Even the call starts succesfully loud and suddenly sound disappears. I have tried everything i know, reflashing, trying another Rom, formatting the SD card and not installing any software etc...During the call, i can communicate if i turn the speaker on or plug in the earphones. I belive that there is a bug that commands the phone to shut the earpiece and divert the sound either to speaker or the earphones.
Anyone ever has/had this kind of problem?
Thanks in advance!
Gokhan
Click to expand...
Click to collapse
Im having the same Problem, but i observed that the sound doesn't come back randomly, the earpiece speaker seems to shutdown a while after the display gets turned off due to the proximity sensor. I tried different ROMs, and got the same result, i guess it's a hardware problem. Would you tell me, if you get the exact same Problem, meaning you check if sound disappears when you're having it close to the head?
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I<m having to reboot my phone a couple times a day because my audio comes out of my earpiece instead of my speaker, and if my phone rings I don't hear it anymore.
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huge problem with audio output

hi guys i've tried to search the forum but haven't found anything...
since yesterday my phone has started to reproduce audio/sounds in a strange way; they are metallic/scratched like. the problem is for system sounds and for anything reproduced (youtube/spotify/...)
when I make phone calls i can hear correctly.
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thanks for helping
Do you solve it?
I have the same problem, sometimes the audio sound scratched, in little parts ,unintelligible sometimes I solve with the putting 3/4 times the audio jack usbC sometimes restarting, and sometimes repair by it self. I don't understand how this happen and how to solve it. Restarting /formating resolve partially, and the problem appear again.
Hi,
I faced similar issue too. But as a different an addition, my phone has same noise on voice calls too. The noise on phone calls disappear when I used earphone instead ear speaker.
The metalic noise is starts when I touch an icon on the screen in order to start an application. It's vanish when the application starts properly.
Is there anyone faced this issue too?
atillaca said:
Hi,
I faced similar issue too. But as a different an addition, my phone has same noise on voice calls too. The noise on phone calls disappear when I used earphone instead ear speaker.
The metalic noise is starts when I touch an icon on the screen in order to start an application. It's vanish when the application starts properly.
Is there anyone faced this issue too?
Click to expand...
Click to collapse
in my case not work headphones. After i change Miui and install Kali linux and back my headphones dosnt work with any headphones.
Finally I noticed by accident (in my case) the problem solve when I push not so hard the upper left corner, and this solution fix instantly the audio issue, and last many months until I put the smartphone in stretchy jeans pockets. That mean maybe it’s bending and moving inside parts or maybe the previous user of my phone dropped (cause i buyed used) or I dropped (I don’t remember phone hard drops) . In this time I don’t want spent money fixing this, so I still using fixing in this way. I love this phone
I have exactly the same problem. I already tried to out a replacement speaker in the Mi Mix 2s but that didn't solve the issue. The problem comes from another component. Have you figured out which component this causes?
My root cause is also unknown but might be that the phone dropped.
myvisione said:
I have exactly the same problem. I already tried to out a replacement speaker in the Mi Mix 2s but that didn't solve the issue. The problem comes from another component. Have you figured out which component this causes?
My root cause is also unknown but might be that the phone dropped.
Click to expand...
Click to collapse
What I tried so far.
1. Set phone to factory settings
2. Installed different ROM (Lineage OS 17.1)
3. Replacement speaker.
None of this helped. What I'm wondering is, that everything else works fine. Only sound output is distorted.
Can you help me with that?
can some one help me with a xiaomi mix 2s audio problem audio doesnt work and even with bluetooth devices im not sure if its a software problem
or a hardware

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James_Watson said:
Did you use a headset when making calls? Or was your phone in hands-free mode then?
Click to expand...
Click to collapse
No headset. It happens just talking oldschool holding the phone to my ear and it also happens when it's on speaker.

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