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I'm looking at getting a P20 which from what I've read brands its firmware based on the first sim that's inserted in the phone, even if purchased unlocked. Does anyone know if this happens, whether it affects using Wifi calling/VoLTE on other networks? Currently looking at one originally locked to Vodafone UK, which was unlocked via code and I'd be using it on 3.
Thanks.
My P20 was bought from John Lewis, in the UK unbranded and unlocked.
I inserted a new 3 SIM and the phone starts with both Huawei and 3 splash screens. The Three apps then copied themselves from SIM to phone (without my consent). Not sure how that happens as its a terrible security risk.
So far the phone is unaffected by this change in use. Will test with another SIM from another firm soon.
I had this with my mate 10 pro purchased sim free. When I got the P20 I was aware of the issue so I started the phone and set it up without SIM card in it. I now have no pre installed 3 crap on the phone.
Be aware though that once it's on there I don't believe there is anyway to reset the phone to get rid of it.
To be honest though I don't think it makes any difference in terms of software upgrades as I'm still stuck on 120 on this phone
Thanks for the replies. I believe 3 is the only network that installs a splash screen, I know others still install their useless apps.
Handy to know about the software updates - any idea if the branding affects wifi/4G calling on other networks?
The latest firmware installed today ota, has removed the Three branding and returned to shiny Huawei version instead.
Was trying to get a 432 EU model of the Pro 20, but after a price cut in the UK to £669 I bought a CLT L09 C782 SIM free.
I have a week to decide if it is OK and I had read about the branding issue once a SIM is added. I'm on Vodafone and when I put the SIM in (after seeing what the system looked like without) there was minimal branding.
My Vodafone, Start and Vodafone SIM manager. The first two I was able to uninstall conventionally and I see little trace of Vodafone on the device (no splash screen on boot) just Provisioning Service and the SIM manager.
Am I missing something as it still feels like I'm only sharing my phone with Google & Huawei, not really Vodafone so much?
What branding issues are UK owners experiencing?
I, too am on Vodafone.
The branding causes no issues whatsoever. Google Chrome browser will initially direct you to the Vodafone home web page but this can be changed in the browser settings.
The big problem with this model of the p20 pro is that it is some way behind other models with software updates.
Sent from my [device_name] using XDA-Developers Legacy app
the biggest branding issue is for users on the three network where they update the boot animation with the three logo which could possibly have an affect on resale value (not sure how much as Huawei's have very poor resell value compared to other devices) - the other issue is the updates as the network operator has to authorise these meaning we are way behind on updates compared to other models.
walkerx said:
the biggest branding issue is for users on the three network where they update the boot animation with the three logo which could possibly have an affect on resale value (not sure how much as Huawei's have very poor resell value compared to other devices) - the other issue is the updates as the network operator has to authorise these meaning we are way behind on updates compared to other models.
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Thankfully the latest update removed the boot screen branding so that was a bonus.
DaveP2611 said:
Thankfully the latest update removed the boot screen branding so that was a bonus.
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You must be lucky then if on 3 and boot screen branding been removed as mine is still there..
Sent from my Huawei P20 Pro using XDA Labs
walkerx said:
You must be lucky then if on 3 and boot screen branding been removed as mine is still there..
Sent from my Huawei P20 Pro using XDA Labs
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Yeah with Three, CLT-L09 8.1.0.130(C782)
It could be that the dual sim model CLT-L29 8.1.0.131(C782) doesn't get the branding removed
walkerx said:
It could be that the dual sim model CLT-L29 8.1.0.131(C782) doesn't get the branding removed
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Ah yes maybe as mine was originally an unlocked (for Vodafone via CPW)
DaveP2611 said:
Ah yes maybe as mine was originally an unlocked (for Vodafone via CPW)
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i also have the unlocked mate 10 pro from CPW and that was rebranded to three with no change when updated.
Thanks for the info. I think I like the phone enough to stick with it.
CPW advised that as it was SIM free the updates would come from Huawei, not Vodafone. I doubted that at the time.
Is it Huawei or Vodafone who are responsible for the slow release schedule of 782 firmware?
Currently the phone is on 130, what is the latest build for the 782 and how behind the 432 is it?
finkle said:
Thanks for the info. I think I like the phone enough to stick with it.
CPW advised that as it was SIM free the updates would come from Huawei, not Vodafone. I doubted that at the time.
Is it Huawei or Vodafone who are responsible for the slow release schedule of 782 firmware?
Currently the phone is on 130, what is the latest build for the 782 and how behind the 432 is it?
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the network operator is responsible, they inform huawei if the update can be released. I had the same from CPW and when tried raising as a complaint that when they sell these they are not informing customers they will be rebranded, they didn't give a hoot about it and when spoke to CA they said the consumer has to prove they were mis-sold. So litterally nothing you can do about it.
I'm now opposed to buying from CPW or a subsidiary in the future because of their attitude towards customers.
According to Huawei to get a phone that updates from them, you need to buy it from someone who does not provide mobile contracts, but you can't guarantee you will get a non C782 model
This is the only phone I have ever bought (buy all mine outright and unlocked...usually from CPW or Amazon) that has EVER relied on a network releasing an update for an unlocked phone... so, even though this phone is unlocked, I am still waiting on three network to wheeze out an update every 3 months....whereas it should come direct from Huawei.... this is insanity. Every other phone I have bought (many) has always been miles in front of the networks... this is one of the reasons I buy unlocked phones !!!
I can confirm that these updates come from the network operator, because I have pulled the sim out before powering up... checked for updates on wifi… nothing.... pop the sim back in, power up, and there is an update....form three.
So, Huawei, you have shot yourself in the foot with the C782 (and its garbage update policy) in the UK...seriously considering flashing the C432 firmware... and I'm not really into that, but would give it a go...
falsivas said:
This is the only phone I have ever bought (buy all mine outright and unlocked...usually from CPW or Amazon) that has EVER relied on a network releasing an update for an unlocked phone... so, even though this phone is unlocked, I am still waiting on three network to wheeze out an update every 3 months....whereas it should come direct from Huawei.... this is insanity. Every other phone I have bought (many) has always been miles in front of the networks... this is one of the reasons I buy unlocked phones !!!
I can confirm that these updates come from the network operator, because I have pulled the sim out before powering up... checked for updates on wifi… nothing.... pop the sim back in, power up, and there is an update....form three.
So, Huawei, you have shot yourself in the foot with the C782 (and its garbage update policy) in the UK...seriously considering flashing the C432 firmware... and I'm not really into that, but would give it a go...
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i buy all mine unlocked when I can afford it as i don't want them branding by the network or reliant on them for updates - my Mate 10 Pro from CPW has this problem and CPW won't do anything as Huawei say they sell the unlocked ones which is same as the network versions - if CPW had told me at time of purchase I would not have bought it, but you can't do anything about it as you have to prove they never told you and that you felt misled when buying it.
Has anybody managed to get any sense out of Huawei chat or information anywhere else about any updates for this model?
I'm still stuck on 120 and April security patch.
It's an absolute joke when you see how many updates have been released for the other version.
Nope, best sell the thing and get somethjng else.
That's what I'm planning to do.
I like the phone. But lack of updates for c782 variety is just not acceptable to me. I'll be getting rid of the phone and depending whether I can find something else or not I'll get myself c432 from Europe or completely other phone.
Get a different brand entirely.
It looks like the updates are being rolled out in waves. One user on here has a C782 and got update 152 a few weeks ago when I was stuck on 120 then last week I got 152. The problem might be down to carriers.
TonyCubed said:
It looks like the updates are being rolled out in waves. One user on here has a C782 and got update 152 a few weeks ago when I was stuck on 120 then last week I got 152. The problem might be down to carriers.
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Mine is a SIM free phone purchased outright and not on contract so should not be down to carrier.
I bought mine unlocked too
hpsauce37 said:
Has anybody managed to get any sense out of Huawei chat or information anywhere else about any updates for this model?
I'm still stuck on 120 and April security patch.
It's an absolute joke when you see how many updates have been released for the other version.
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Complain here
https://uk.community.huawei.com/software-17/lack-of-huawei-p20-uk-variant-updates-251/index2.html
Updates are provided by Huawei but in the UK they have to be approved by the four major networks - even if you bought it SIM free! This is due to Huawei devices having a single update for the UK that contains code to pre-install apps and carrier customisations on first boot. In the past they would offer an unbranded firmware and each network would have it's own firmware. Now Huawei just produce a single model for the UK with a UK-wide firmware that covers all networks. Huawei cannot just push the firmware out without approval from all the networks, and it only takes one network to halt the process.
Pretty much confirmed by this chap on the Huawei forum: https://uk.community.huawei.com/software-17/lack-of-huawei-p20-uk-variant-updates-251#post814
Nope
I asked three about this and said they have nothing to do with it. I have zero trust in any thing Huawei say.
How about those who use the device outside of UK without UK sim? Are we sol?
TonyCubed said:
It looks like the updates are being rolled out in waves. One user on here has a C782 and got update 152 a few weeks ago when I was stuck on 120 then last week I got 152. The problem might be down to carriers.
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Is this EML-L09 C782 you are talking about? Which network are you on?
Yes, Vodafone UK
Was at EE store today asking seems even the staff are clueless about this update ..sure hope it gets sorted and rolled out .. it be nice if Huawei let us uk folks get boatloader codes so can flash upto date firmwares and not left behind
Updated
Whether it did any good or not but I resorted to social media and tweeted non stop on Huawei twitter etc. They got back to me twice, 1st was a direct message after contacting directly saying that there is not an update for the P20 in C782 and didn't know when there would be than a few days later via Twitter, they said that there is an update and could I provide my carrier and phone number, they would then push it to my phone within 10 days. I explained I was sim free but use an O2 sim, gave them my number and waited. on the 11th day I had nothing so went back to Twitter to start again - an hour or so later the 152 and Sept patch was pushed to my phone! this was about 2 weeks ago and until then I was on April patch.
Due to this, I will be returning to OnePlus very soon as I do NOT trust Huawei, they constantly lie and drag their heals in replying and updating.
Hope this helps. Get onto Twitter and Facebook and hit their pages, hit them where it can hurt, the more people who do this the more chance they will listen and act. Complaining direct will get no response or nowhere!
Goog luck
I have been on twitter but nothing.
I had the message via the support email to say it's coming in 10 days. They've had my number and IMEI so many times but nothing .
Well, for my EML-L09 C782... 8.1.0.152 finally arrived today... strangely it wasn't showing up until I have connected phone to PC and ran update via HiSuite... may be just coincidence though...
Just swapped an L09 locked to Vodafone to an unlocked L29 from Three. Avoided the carrier apps package etc, so thought this one would be get faster updates.
Way wrong, stuck back on v131 because it's on this stupid C782 region, unlike the Vodafone one that was on the C492 or whatever, and v150.
Am I right thinking this phone will be stuck on the very slow updates forever and nothing can be done since bootloader unlocking was taken away?
I messaged Huawei UK over Twitter yesterday, supplied them my IMEI, build number etc and surprisingly I received the 152 update later that day after they passed my details to the development team.
srw985 said:
Just swapped an L09 locked to Vodafone to an unlocked L29 from Three. Avoided the carrier apps package etc, so thought this one would be get faster updates.
Way wrong, stuck back on v131 because it's on this stupid C782 region, unlike the Vodafone one that was on the C492 or whatever, and v150.
Am I right thinking this phone will be stuck on the very slow updates forever and nothing can be done since bootloader unlocking was taken away?
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You can now pay 30 euros to get your BL unlock code. Look through the forums, people have tried it and it works.
https://ministryofsolutions.com/huawei-bootloader-unlock-service-all-new-models-new-firmwares
Hi,
My Mum's old phone has finally given up the ghost, and I thought I'd help her out by giving her my old S6, which has been gathering dust for a couple of years.
My S6 was locked to Vodafone, but my Mum is on EE.
As such, using Odin 3.14.4, I installed G920FXXU6ERF5_G920FEVR6ERF2_G920FXXU6ERF6_HOME to the S6 - booted it up and saw that it now has all the appearance of being an EE phone, and so posted it off to my Mum.
I also had to get EE to send an new sim, since the S6 takes a nano and my Mum's old phone took at micro.
My sister is now visiting my Mum and trying to get the phone to work, but is having difficulty. The pin number that EE provided with the new sim does not work, and it is now saying that the sim is invalid.
I am now worried that putting the EE firmware onto the phone was not sufficient to unlock it from Vodafone.
Is there some other step I should have taken?
Thanks,
Ackoman
Few questions regarding OnePlus 6 on AT&T after disabling 3G by them. I have already received "non-3G" replacement phone, which is worse than OP6, and current phone got locked by AT&T. After a lot of hustle I have got to work OP6 with the new SIM card from that "non-3G" phone. I have enabled VoLTE in the hidden menu and got them displayed in the Settings. After rebooting I have got VoLTE icon as well on the bar. My questions if OP6 is going to work after Feb 21st? IMEI was assigned to the SIM manually in the system from what I know.
I'm fully expecting my ATT OP6 to stop working in Feb. I have not had my phone locked by them, but I have received my crappy replacement phone.
I'll have to check out the volte setting.
Darkeligos said:
I'm fully expecting my ATT OP6 to stop working in Feb. I have not had my phone locked by them, but I have received my crappy replacement phone.
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Look at the date when you will get your replacement phone as they will lock your current device by IMEI two weeks after you got replacement no matter what. Taking off SIM card from that phone and putting in the OP6 may work till the system will block it anyway based on IMEI. Before blocking (when you will use new SIM) you will receive a text message stating that your device is not going to work with current service.
I have reached higher to the tech support stating that OP6 has LTE and VoLTE as I have used fine during my trip to the UE. No clue what they have did but was something related to my IMEI but they do not guarantee that all is going to work fine after Feb so no clue. I think all is because OP6 was not sold official in the States at the time when OP6T was and both are using the same chip and OP6T is on the ATT list of supported devices.
Switch to T-Mobile. I did, miles better and cheaper.