Related
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
I want to say that I noticed something similar the other day, but it was short-lived, and I'm not 100% sure. It wasn't long enough or bad enough to make me think the phone is defective, but I'm a bit used to funky capacitive button responses from my N1 days.
I can't reproduce the issue right now, though. How much usage are you talking about needing to duplicate?
Does your phone get hot, or feel hotter than normal when this happens?
I'd see if there's some particular pattern or software that seems to trigger it if you're interested in trouble-shooting.
The problem goes away when I don't touch the phone for a while (it seems that 1 hour is enough to reset the problem).
It seems "recharging".
Then with normal usage, nothing in particular, just even browsing in the settings/maps/market/browser etc., in few minutes the problem appears. The button definitely loses his "power".
It's very annoying, and my friends confirmed the same behavior.
EDIT:
Forgot to sat that the phone is not getting hotter, everything else is really normal.
Cheers
Mine definitely can be used for much more than a few minutes without the problem you're describing appearing.
I'd take it back. Factory reset the phone to protect your private data before taking it back. After the factory reset, you might want to test the behavior again, if it went away, the phone's not defective, you just had some software glitch.
Reminder, factory reset erases everything on the phone, so if you do it as troubleshooting step, be prepared to have to set the phone up from scratch again...I'm sure you knew this, but just covering my butt in case you didn't. It's a good trouble shooting step no matter what if you don't mind the hassle of re-setting things up.
I have a similar experience with the back button. Not sure what to think yet.
Sent from my Nexus S using XDA App
I had a similar problem when I had the Vibrant. Just exchanged it and luckily I got a better one without any problems. I did find out though if you are using the screen protector that came with the phone, it can cause this type of problem.
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
michele72 said:
No problem, I will try everything tomorrow. This is not my primary phone (still loving my rooted Nexus One with CyanogenMod 6.1.1 ;-) I can't renounce to the colored trackball for the different notifications), but just a "dev" phone for testing purposes.
Click to expand...
Click to collapse
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
distortedloop said:
The app NOLED from the Market may interest you if you can't live without trackball style color notifications. Seems to work fine when I tested it.
Click to expand...
Click to collapse
Thank you, giving it a try.
Anyway, today I factory-reset my telephone and the problem of the back button is still there. I am returning the device.
Back button non responsive
Hi,
I just got my new nexus S (about an hour ago) that I was really excited about and am faced with a problem with the back button too.
Its got factory settings, so it cannot be a downloaded software issue. Also, I have not yet charged the battery at all, its still running on the same battery power that it shipped with.
The other buttons at the bottom of the phone (home, menu and search) all respond fine, its only the back button that does not seem to work. After going through this thread, I tried long-pressing the button, hard-pressing it, pressing just above it, below it, etc. It just wont respond. I had removed the screen protector it shipped with, so that cannot be the issue either.
If this is a known hardware problem (i.e. others have faced it too), irrespective of whether it is acknowledged by Samsung / Google, I'll return the handset. I do not want to spend a fortune and be landed with a handset that does not work - forget working as desired, but it does not seem to be working as designed !
Thanks & Regards,
Rohan
Yep. Definitely a problem here with the back button. There's also two other threads here about it.
I'm having similar problems. I have to touch the button just right for it to work properly
Sent from my Nexus S using XDA App
I was experiencing the same thing with my Nexus S, wasn't sure if it was the case I was using! Took of case and still had problem. I eventually returned mine cause it seemed like it was getting worse! I have a new one worth no problems, definitely a hardware problem! Return it!
Sent from my Nexus S using XDA App
michele72 said:
I just wanted to share this, since I was able to replicate this issue with three different phones, also asking if other people are having the same issue.
I am using my Samsung Nexus S for three days.
I noticed that the back button (the first capacitive button on the bottom left) appears to have an hardware problem.
Basically normally it works fine, I mean when I'm not using the phone for some hours.
Then if I start to use the phone, after a moderate use (example installing applications from the market, browsing etc) the button gets less and less sensitive.
After some minutes it gets really annoying.
To make it work it is necessary to use a really stronger pressure with the finger, and it is not even always working!
I am planning to return my device, but today talking with some people/colleagues I discovered that two of them have exactly the same problem.
I'm suspecting there is a batch of Nexus S phones with this glitch, I am curious to know how many people have the same problem.
Note:
At first I thought it was a general issue of the capacitive buttons. But I can't replicate the same problem with the other three buttons, they work very smoothly just lighltly skimming the finger over them, even after long usage.
Anyone with the same problem? What is your experience with this button after some usage?
Cheers
Click to expand...
Click to collapse
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
same issue was with Nexus 1. less responsive buttons. thats why there is a bigger gap between the buttons and the screen for galaxy S phones. i dont know why they did such a thing again with the nexus S. its like samsung didnt learn from anything from HTCs mistake.
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
I think this is true ...
I have an HTC Desire with AMOLED screen.
When I play a finger intensive game, like "SkyForce Reloaded", after some times, the touch is not registered.
Then I must stop for a while, or change finger
Try that, you will know what I meant.
But, I don't have issue with the back button on HTC Desire because it is a hardware button. I am just trying to explain about loosing touch registration because finger interaction on (s)amoled screen.
PS: SkyForce Reloaded is an old school shot'em up game where you control a little space ship with your finger, shooting enemies.
ll_l_x_l_ll said:
those buttons work over the heat of your finger. thats why after use it doesnt get as responsive. its because the screen is also heated and the heat of the screen is effecting the buttons. thats why you need harder pressure for the phone to understand this is your finger.
Click to expand...
Click to collapse
The Desire's digitizer is the same Clearpad 2000 which is used in the Nexus One (and quite a few others), the problem there is that it's pants.
Rusty! said:
They work with capacitance, not heat. Hence it being called a capacitive screen with capacitive buttons.
Click to expand...
Click to collapse
lol, isnt called like that because it registers the heat from your fingers. thats why if you try to use a pen, it wont register . and thus. the screen is NOT resistive type "where it will recognize anything since its being pushed by force ? "
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Rusty! said:
Much more too it than that: http://en.wikipedia.org/wiki/Capacitive_touch_screen
Click to expand...
Click to collapse
from your link
"A capacitive touchscreen panel is one which consists of an insulator such as glass, coated with a transparent conductor such as indium tin oxide (ITO).[7][8] As the human body is also a conductor, touching the surface of the screen results in a distortion of the screen's electrostatic field, measurable as a change in capacitance. Different technologies may be used to determine the location of the touch. The location is then sent to the controller for processing.
Having problems with the touch screen on my sensation and this has now happened on my secound phone! both phones were ok out of box but after a few days first noticed problems from lockscreen as phone would not always unlock when draging app icon into circle then slowly geting worse until would take several swips on screen to even unlock! then started noticing similar problems in norm opperation? sometimes works ok but some times freezes up have tried factory reset and no differance. very strange having this problem on two phones?
Does the touch screen stop working completely?
Mine did that on Monday, had to get a replacement.
it seams to stutter once awake works slightly better? but still not responsive
I've noticed that the proximity sensor and gyroscope are being used aggressively to filter accidental screen presses.
For example, if I place my sensation flat on a table, the lock screen is very hard to unlock. If i place my other hand near the proximity sensor at the same time (or tilt the phone towards me) it unlocks easily. Until I identified this functionality I was beginning to think my right index finger was unsuitable for touch screens (since when placed on a table I tend to use my right hand, but otherwise use my left to unlock).
Hopefully this will be tweaked with future updates.
Sent from my HTC Sensation Z710e using XDA App
Many thanks I hope itd that simple?
I am having the exact same problem, for example on the lock screen I would swipe up but the ring will move slightly, and one icon I.e the camera icon will move towards the ring, another grip which is buggin me is that it will miss screen taps, I.e when texting or clicking an icon one tap will go unnoticed by the device resulting in either a missed letter, or the app not opening. This also goes for the 4 command buttons at the bottom, it happens on these too. I also get the occasional lock up.
Factory reset did not work
All of you are you using Sense, and no other launcher?
i900frenchaddict said:
All of you are you using Sense, and no other launcher?
Click to expand...
Click to collapse
Had the exact same issue on my first phone but i was using adw launcher, not installed it on my second phone and had no issues at all
Sent from my HTC Sensation Z710e using XDA Premium App
I am currently using launcher pro, but even using the htc stock launcher the problem still arises. When I did a factory reset, the problem was still apparent when entering my pin number for the first time.
Kurisu87 said:
I am having the exact same problem, for example on the lock screen I would swipe up but the ring will move slightly, and one icon I.e the camera icon will move towards the ring, another grip which is buggin me is that it will miss screen taps, I.e when texting or clicking an icon one tap will go unnoticed by the device resulting in either a missed letter, or the app not opening. This also goes for the 4 command buttons at the bottom, it happens on these too. I also get the occasional lock up.
Factory reset did not work
Click to expand...
Click to collapse
As I stated before, I experience this problem but it only occurs when the phone is laid flat and my hands are well away from the proximity sensor at the top left of the screen. I can say that the part you are describing with the lock screen is 100% the same problem I come across in certain situations.
Please test to see if the problem is still present when the phone is tilted in your hand and, if you are laying the phone flat when you experience the problem, try putting your other hand near the proximity sensor when you try to unlock.
If this happens as I describe then it is most likely a software bug which only affects users who have particular phone use habits.
Saying that, as you are having quite severe symptoms, during general use, it may be that you have a faulty proximity sensor in your phone - leading to missed screen taps when the phone thinks you are not touching the phone.
Well I laid the phone flat and unlocked it no less than 20 times, each worked flawlessly no problems at all..... Seems to have me baffled
Yes I've been having the same problem. First noticed it when trying to unlock it (phone was lying down), couldn't get the circle to move. Have had one complete touch-freeze. No input possible, however volume and power button worked. Took the battery out, restarted, and it worked fine.
I notice that input can be difficult sometimes, hit and miss or just have to push harder. Strange. Seems like a software issue to me.
edit: just had the same issue - circle wouldn't move. After picking the phone up I was able to unlock it, however still not as easy as it should be, a bit jerky.
Both my evo and my g2 had a grounding issue, for example if I had the phone laying down on the couch or bed, the screen would not respond to touch but if touch the phone with a finger and try to unlock it with my other hand it would work normally. So it seems to be a common problem with some HTC devices
Sent from my LG-P999 using XDA App
aim1126 said:
Both my evo and my g2 had a grounding issue, for example if I had the phone laying down on the couch or bed, the screen would not respond to touch but if touch the phone with a finger and try to unlock it with my other hand it would work normally. So it seems to be a common problem with some HTC devices
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
The wildfire (my friend's got one) has this problem too. You have to keep touching the metallic housing for it to detect any taps.
You are correct, aim1126. I never considered grounding to be the cause but after re-testing it clearly is.
I guess it is a side effect of having a conductive unibody. So basically there will be no software fix, we just have to keep constant contact between our hands and the unibody. I wonder whether a rubber bumper would actually make this problem worse?
Edit:
Actually, the screen seems to adapt to not being grounded properly after a couple of presses. It works fine for me by the third time I touch the screen - weird. Well at least it is only a minor annoyance!
Sent from my HTC Sensation Z710e using XDA App
aim1126 said:
Both my evo and my g2 had a grounding issue, for example if I had the phone laying down on the couch or bed, the screen would not respond to touch but if touch the phone with a finger and try to unlock it with my other hand it would work normally. So it seems to be a common problem with some HTC devices
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
My wife uses a G2 and I wouldnt call it a grounding "issue" honestly seems like more of a feature to make sure you ment to engage the screen.. Its kinda cool IMO
As far as the screen being laggy this sucks since I wanted to upgrade from my Vibrant to the Sensation.. I also am not sure its a software issue you guys are having.. I am running Sense 3.0 with gingerbread on the G2 and it is very smooth.. The option to silence a call or tirning on speaker phone by turning the phone over is neeto torpedo..
I'm having the same issue, from lock screen I drag the circle up and it just stutters. After a few tries it usually works, once unlocked the touch screen appears to work fine. I'd expect the issue would continue after unlock if it was a hardware issue.
mr_wi said:
I'm having the same issue, from lock screen I drag the circle up and it just stutters. After a few tries it usually works, once unlocked the touch screen appears to work fine. I'd expect the issue would continue after unlock if it was a hardware issue.
Click to expand...
Click to collapse
I made a video about the issue here, where you can see that the touchscreen problems do indeed persist after unlocking. Especially when typing and scrolling.
http://www.youtube.com/watch?v=Bk1BlXZQDrU
bcpk said:
I made a video about the issue here, where you can see that the touchscreen problems do indeed persist after unlocking. Especially when typing and scrolling.
http://www.youtube.com/watch?v=Bk1BlXZQDrU
Click to expand...
Click to collapse
That's very bad. Flaky lock screen is not good, and the example of not being able to scroll through apps without it running one is a killer. There are many times when scrolling through a list of selectable items is necessary.
Are you going to exchange the phone?
Have my hopes set on the Sensation, so would really like to find out what the resolution is.
happens in the pocketnow review that brandon just put up
http://www.youtube.com/watch?v=nlSvcOkoEwk&hd=1&feature=player_detailpage#t=143s
The random bottom part of the phones touch screen starts to be randomly pressed,
It’s like the phone has a mind of its own, sometime is a few phantom presses and others it’s a full battle to keep the phone from random opening apps and calling people till I hit the lock button or pull the battery.
I have seen a few post about the phone over heating causing this, at 1st it seemed to be my issue, but now the phone does this while feeling relatively cool and right after removing the battery for a bit.
after some time the issue almost stops, this time i have a bit of a dead zone near the bottom right.
can this be calibrated or do i need to replace the part?
acem77 said:
The random bottom part of the phones touch screen starts to be randomly pressed,
It’s like the phone has a mind of its own, sometime is a few phantom presses and others it’s a full battle to keep the phone from random opening apps and calling people till I hit the lock button or pull the battery.
I have seen a few post about the phone over heating causing this, at 1st it seemed to be my issue, but now the phone does this while feeling relatively cool and right after removing the battery for a bit.
after some time the issue almost stops, this time i have a bit of a dead zone near the bottom right.
can this be calibrated or do i need to replace the part?
Click to expand...
Click to collapse
I think your display digitizer is acting up. Try a different ROM and if the problem persists I think you should get it replaced
Sent from my Nexus 7 using XDA Free mobile app
Hello, you solved the problem of their touch screen? My work normal, but suddenly begins to do the same as yours.
Newbie Searching for help!
I literally just joined, and this is my first time doing something like this. So, I don't know how to request help for specific issues concerning my LG Zone 3. Can you give me some direction? I chose you because you are a senior member and i have similar complications with my keyboard.
Thank you and I hope to hear from you soon.
acem77 said:
The random bottom part of the phones touch screen starts to be randomly pressed,
It’s like the phone has a mind of its own, sometime is a few phantom presses and others it’s a full battle to keep the phone from random opening apps and calling people till I hit the lock button or pull the battery.
I have seen a few post about the phone over heating causing this, at 1st it seemed to be my issue, but now the phone does this while feeling relatively cool and right after removing the battery for a bit.
after some time the issue almost stops, this time i have a bit of a dead zone near the bottom right.
can this be calibrated or do i need to replace the part?
Click to expand...
Click to collapse
Hi, new to XDA but I have been having a problem with my unlocked & rooted LG G2 D800 running official 4.4.2 recently. About 2 weeks now.
The top of the touchscreen is unresponsive. Did nothing that I know of to cause any damage to the screen. It started with just a small portion where the notification bar is located. Couldn't drag the notification bar down was pretty much the only problem. Then the area began to get larger. But then it would get smaller. It stretches from one end of the screen to the other short ways. At one point there was a small line that would register touch in between two unresponsive areas. At another point the screen started working fine for 3 days then began to act up again. Now the screen registers touches that aren't happening. Turned on a setting in Developer settings that allows me to see small dots where the screen is touched and sometimes it will register 5, 6, even 7 touches at once all in the unresponsive section of the screen. Sometimes one or two or three. They happen in both short clicks and long presses. Sometimes one point will register and stay in the same spot for a while, happens in random different spots in the unresponsive zone. It is a real hassle at this point because when it starts happening it clicks anything in it's path, pulls down the notification bar, zooms, posts, opens apps, etc.
Tried doing a factory data reset, didn't help in the slightest.
Tried updating touch firmware in the hidden menu, again nothing.
Looked it up and it seems to be a semi common problem with the G2. A lot of people are crying software issue. So what my question(s) would be are, does anyone on xda have the same problem? Has anyone found a solution? Even more specific has anyone found that flashing a different ROM works/fixes the issue? Like CM11 say because it's in a stable build? Maybe it could be a hardware issue, loose connection, something else but it's frustrating as hell and it would be nice to find out it's something easily fixable before I start ordering parts. Thank you! -Damon
igotamelvin said:
Hi, new to XDA but I have been having a problem with my unlocked & rooted LG G2 D800 running official 4.4.2 recently. About 2 weeks now.
The top of the touchscreen is unresponsive. Did nothing that I know of to cause any damage to the screen. It started with just a small portion where the notification bar is located. Couldn't drag the notification bar down was pretty much the only problem. Then the area began to get larger. But then it would get smaller. It stretches from one end of the screen to the other short ways. At one point there was a small line that would register touch in between two unresponsive areas. At another point the screen started working fine for 3 days then began to act up again. Now the screen registers touches that aren't happening. Turned on a setting in Developer settings that allows me to see small dots where the screen is touched and sometimes it will register 5, 6, even 7 touches at once all in the unresponsive section of the screen. Sometimes one or two or three. They happen in both short clicks and long presses. Sometimes one point will register and stay in the same spot for a while, happens in random different spots in the unresponsive zone. It is a real hassle at this point because when it starts happening it clicks anything in it's path, pulls down the notification bar, zooms, posts, opens apps, etc.
Tried doing a factory data reset, didn't help in the slightest.
Tried updating touch firmware in the hidden menu, again nothing.
Looked it up and it seems to be a semi common problem with the G2. A lot of people are crying software issue. So what my question(s) would be are, does anyone on xda have the same problem? Has anyone found a solution? Even more specific has anyone found that flashing a different ROM works/fixes the issue? Like CM11 say because it's in a stable build? Maybe it could be a hardware issue, loose connection, something else but it's frustrating as hell and it would be nice to find out it's something easily fixable before I start ordering parts. Thank you! -Damon
Click to expand...
Click to collapse
I doubt that it is a software issue. The G2 is a pretty tough phone but sometimes the digitizer gets a bit off if too much pressure is applied like when you sit and the phone is in your back pocket. Can you have it checked? You can download screen test apps from play store to run simple pixel based tests to see if its ok or there is a hardware issue.
Press the phone firmly with your fingers or palms. It helped my with my lg g2
Sent from my LG-D800 using XDA Free mobile app
my issues was solved by opening phone and fixing digitizer connector
Does anyone else have a problem with touchscreen sensitivity? Idk what it is about this phone. The lag wouldn't bother me if it weren't for this. It seems like whenever I scroll I'm accidentally clicking on and touching things I didn't mean to. Its the biggest problem I have, on stock and CM.
Sent from my 6045O using XDA-Developers mobile app
Sometimes I get really pissed off but I wouldn't say it's the big problem. You get used to it
Sent from my 6045X using Tapatalk
Nikola Jovanovic said:
Sometimes I get really pissed off but I wouldn't say it's the big problem. You get used to it
Sent from my 6045X using Tapatalk
Click to expand...
Click to collapse
Ahh, so I'm not the only one? This phone has a horrible touch screen.
Sent from my 6045O using XDA-Developers mobile app
Yes, I do. I'm used to my LG G Stylo I guess (and all other phones I have had). When you touch the screen it always assumes you want to tap and does not give you a chance to slide your finger. I'd say at least 50% of the time when I want to slide it jumps to the conclusion I want to tap! So it takes twice as long to doing anything because I always have to go back and try to get it right the 2nd time. Does anyone know of a technique with this phone to execute a slide the 1st time? Thanks.
Murf. said:
Yes, I do. I'm used to my LG G Stylo I guess (and all other phones I have had). When you touch the screen it always assumes you want to tap and does not give you a chance to slide your finger. I'd say at least 50% of the time when I want to slide it jumps to the conclusion I want to tap! So it takes twice as long to doing anything because I always have to go back and try to get it right the 2nd time. Does anyone know of a technique with this phone to execute a slide the 1st time? Thanks.
Click to expand...
Click to collapse
Yea that's a good way of a explaining it. That's exactly what my phone does, although I just realized the other day that my glass screen protector may be part of the issue so I took it off to see if it helps.
Sent from my 6045O using XDA-Developers mobile app
have no problem with this. (6045Y).
It is really bad on the YouTube app. You have to be very selective on the screen where you touch to start the slide or it will start video instead of scrolling the page. They really need a setting with for millisecond delay for it to wait for a "slide" before it assumes a "tap".
Is there anywhere where you can make update suggestions to Alcatel?
UPDATE: I asked about this and made suggestion for setting here: https://www.alcatelonetouch.us/contact
Here is the response I got back from Alcatel support:
"Thank you for contacting Alcatel. It is a pleasure being able to assist you, I see here that your devices response is moving and reacting faster than it should as if it had a mind of its own. Have you modified your operating system at all? The touch panel sensitivity is not an option or something that can be adjusted through the settings.
Let's begin with technical troubleshooting by clearing the cache partition:
Turn off the phone and while it is off press Vol(+) and the power button until it is completely on. You will get a screen showing a triangle and an exclamation mark, scroll down with the volume keys to wipe cache partition and select it with the power button of your phone. Next, you will see the process wiping, formatting, complete. Once complete reboot system now using same button.
I look forward to your response and hope this is the result for your device."
I don't know how this could possible fix the issue, but oddly enough my impression is that it appears to have corrected it. I will need to test it some more, but my main culprits where Facebook (via the Hermit app) and YouTube app. I also tried several other apps. So far, so good. You might give it a try. I does not delete data or apps - only deletes temporary system used files. Google "Android wipe cache partition" and read what it does for more info. Good luck.
I don't think it's the problem, but what I would call it as the issue of this device. In my usage I like it to be responsive to my touches, sometimes I accidentally press the screen when I wanted to slide as you mentioned, but it happens to me on other devices to. I would also give some credit for this manifestation to you screen protector. I'm using the mate protector and it gives nice touch feeling over the screen on a minor cost of screen clarity and purity.
Killa Beez
Nikola Jovanovic said:
I don't think it's the problem, but what I would call it as the issue of this device. In my usage I like it to be responsive to my touches, sometimes I accidentally press the screen when I wanted to slide as you mentioned, but it happens to me on other devices to. I would also give some credit for this manifestation to you screen protector. I'm using the mate protector and it gives nice touch feeling over the screen on a minor cost of screen clarity and purity.
Killa Beez
Click to expand...
Click to collapse
I have always had LG phones prior to this and never had this issue and I had plastic screen protectors on them. I have a tempered glass protector on this one. On this phone, I have to start the slide in the air before I touch the screen so the slide is in effect as I land on the screen in order for it to record as a slide and not a tap. Furthermore, on the YouTube app I have to make sure where I land on the screen even then. If you land on the video or near it, it will play the video instead of scrolling up. So far since the cache wipe, I don't seem to be experiencing the problem. As I side note, I just got the phone new a week ago and this is my 1st cache wipe.