Please help!! S10 Plus touch sceen goes unresponsive! - General Questions and Answers

Hello, as the title says, My touch screen goes unresponsive randomly, I've bought it used for 10 days now, and the problem started happening 3 days ago when I was trying to check my battery's use, nothing special.
I had a UV screen protector installed and I removed it, (slightly troublesome when removing the glue) when the problem started happening, tried factory resetting too, problem still here. please help

Africanstar said:
Hello, as the title says, My touch screen goes unresponsive randomly, I've bought it used for 10 days now, and the problem started happening 3 days ago when I was trying to check my battery's use, nothing special.
I had a UV screen protector installed and I removed it, (slightly troublesome when removing the glue) when the problem started happening, tried factory resetting too, problem still here. please help
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bump :/

Africanstar said:
bump :/
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What apps have you personally installed on the device in addition to the apps to the apps that were already on the device?
What settings have you changed?
Sent from my SM-S767VL using Tapatalk

Droidriven said:
What apps have you personally installed on the device in addition to the apps to the apps that were already on the device?
What settings have you changed?
Sent from my SM-S767VL using Tapatalk
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Click to collapse
Hi thanks for the reply, I have every application installed from the official playstore and spotify dogfood+google camera

Africanstar said:
Hi thanks for the reply, I have every application installed from the official playstore and spotify dogfood+google camera
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I didn't ask about apps, I asked about your settings, as in, what have you changed or installed that is not default or was not already on the device when you bought it?
Ok, you've installed apps from the PlayStore, that doesn't tell me anything. What apps have you personally installed on the device that is not a stock app or stock app update?
Boot your device into safe mode, if the touch issue does not occur while in safe mode, that is a sure sign that the issue is caused by something that you installed or possibly a setting that you changed somewhere.
Sent from my SM-S767VL using Tapatalk

Droidriven said:
I didn't ask about apps, I asked about your settings, as in, what have you changed or installed that is not default or was not already on the device when you bought it?
Ok, you've installed apps from the PlayStore, that doesn't tell me anything. What apps have you personally installed on the device that is not a stock app or stock app update?
Boot your device into safe mode, if the touch issue does not occur while in safe mode, that is a sure sign that the issue is caused by something that you installed or possibly a setting that you changed somewhere.
Sent from my SM-S767VL using Tapatalk
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Click to collapse
I just factory reset the phone through odin, and ran it on safe mode, still suffering from the issue

Related

Can't install apps?

So for a while I was soft bricked waiting for the FXZ for 12.15.15, obviously it was released and my phone is up and running great but one thing I've noticed is when I try to install a 3rd party app I am not able to click install (I have unknown source's enabled duh) but it's so weird... I click the app, it opens and when I try to click install it just doesn't register period. I can click the cancel button but not install...I tried installing the latest safe strap to make a back up but am unable...I also tried installing the Google Search Launcher I extracted from a 4.4 ROM and the same issue occurs...any idea what this is? Or what I can do?...I may try restoring stock again cause this has never happened before,ever. Any insight would be great.
Sent from my XT1080 using Tapatalk
ahjee said:
So for a while I was soft bricked waiting for the FXZ for 12.15.15, obviously it was released and my phone is up and running great but one thing I've noticed is when I try to install a 3rd party app I am not able to click install (I have unknown source's enabled duh) but it's so weird... I click the app, it opens and when I try to click install it just doesn't register period. I can click the cancel button but not install...I tried installing the latest safe strap to make a back up but am unable...I also tried installing the Google Search Launcher I extracted from a 4.4 ROM and the same issue occurs...any idea what this is? Or what I can do?...I may try restoring stock again cause this has never happened before,ever. Any insight would be great.
Sent from my XT1080 using Tapatalk
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Click to collapse
I've seen this before and for my device it was because I was running the app Lux, which is an autodimming screen effect. The way Lux worked was shooting a semi-transparent image over the whole screen. Android has a built-in feature that prevents apps from auto-clicking the install button by preventing apps that are "above" the install screen from disallowing them to auto-install things. Do you have any apps that are running in some sort of overlay?
Thank you Sir, I am actually running greenified which is just like this lux app your talking about, good look.... I had a feeling it was something I had installed, I'll uninstall and see if it works
Sent from my Nexus 7 using Tapatalk
By the way that was the problem
Sent from my Nexus 7 using Tapatalk

"com.android.systemui has stopped"

Yesterday I rooted my phone and put on Xposed and gravity box. Since then I've been downloading various things and trying out different customisation options. The last thing I download was MotoXposed and I made my navigation bar completely transparent, when I tried to disable the effect my phone just came up with the message 'unfortunately the process com.android.systemui has stopped'. Now I can't use my phone and the message keeps coming up everytime I turn it on. How can I fix this? or get my phone working again?
Don't worry I've fixed my phone completely now.
how?
jamespat93 said:
Yesterday I rooted my phone and put on Xposed and gravity box. Since then I've been downloading various things and trying out different customisation options. The last thing I download was MotoXposed and I made my navigation bar completely transparent, when I tried to disable the effect my phone just came up with the message 'unfortunately the process com.android.systemui has stopped'. Now I can't use my phone and the message keeps coming up everytime I turn it on. How can I fix this? or get my phone working again?
Don't worry I've fixed my phone completely now.
Click to expand...
Click to collapse
Can you tell me how did you solve it w/o reseting your phone?
BlakeParker said:
Can you tell me how did you solve it w/o reseting your phone?
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Boot into recovery and flash Xposed-Recovery-Framework located at /sdcard . This is assuming the problem was caused by an Xposed module in the first place. Not sure whether OP uses this
Sent from my XT1032 using XDA Premium 4 mobile app
thnx
thnxx got it!
BlakeParker said:
Can you tell me how did you solve it w/o reseting your phone?
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Click to collapse
All I had to do was reboot my phone and luckily (even though the message was still coming up) I could still use the touchscreen. This allowed me to go to the motoXposed module that caused the problems and undo the options I changed.
Unfortunately the process com android.systemui has stopped. Xposed Installer
Does anyone has any clue about this:
I have been having the same issue with my Galaxy S5.
I am using the rooted stock ROm with touchwhiz.
The issue started after I installed Xposed Installer with Wanam Xposed.
The "unfortunately the process com android.systemui has stopped" message does not come on until I received phone call while the phone is active. If I receive a call when the screen lock is on, the phone behaves normally.
The other issue I'm having with Xposed Installer are
1) a noticeable increase in lagging
2) apps takes close to 10 minutes to install
3) It takes a long time for the computer to see the phone after connecting them with USB....sometimes up to 15 minutes. thereafter it was not taking as long, but it was still being delayed.
I have flashed the phone three times with roughly the same observation after each flashing (i.e. issues cropping up only after installing Xposed Installer and some modules)
I'm going to try system tuner now...
Did you managed to fixed it? I have the same problem as well!
Sent from my GT-I9505 using XDA Free mobile app
edwardciasico said:
Did you managed to fixed it? I have the same problem as well!
Sent from my GT-I9505 using XDA Free mobile app
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No I did not. I factory-reset the phone. Did not install xposed installer again and It's been working well since then. However, I'm still going to try it one last time...I'll keep you posted
I resolved this by booting into recovery (TWM in my case) and then manually deleting the offending .apk file from /data/app.
jimnu said:
I resolved this by booting into recovery (TWM in my case) and then manually deleting the offending .apk file from /data/app.
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Which offending apk please?
ekitiboy said:
Which offending apk please?
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In my case it was motoxposed.apk but YMMV.
sry for doublepost
To fix the systemui-crash u need to disable the (new):
"Heads up notification" on Wanam !!!
Help
I recently rooted my phone with TWRP using Odin. I did a few small things in customizing (ie: font, rotate screen) and now I get this error message.I've tried to boot in recovery and it just constantly flashes the Teamwin logo screen and i get no where. Could really use some help here, cannot use my phone at the moment
i have this issue too
I have this with Orbot. Simply restarted the phone and made a speed-run to uninstall it. Works to me.
So, the main question is: why this happen?
marc_miranda said:
Boot into recovery and flash Xposed-Recovery-Framework located at /sdcard . This is assuming the problem was caused by an Xposed module in the first place. Not sure whether OP uses this
Sent from my XT1032 using XDA Premium 4 mobile app
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Click to collapse
I'm facing the same problem i'm unable to use my phone, kindly explain in details how to flash xposed recovery.
the problem appeared after installing an xposed mod.

Optimization apps problem (CM13 incremental)

Hi,
I did all the steps, however, I have a problem. I tried to do the same things again and again and I checked if I had been using the correct version; all were ok but the phone enters loop mode when it is optimizing apps. The phone is restarted without stopping in the same point, I can't access to desktop.
Anyone can help me?. Thanks!
P.S: I tried to use my poor level of English. Sorry
Dani_11 said:
Hi,
I did all the steps, however, I have a problem. I tried to do the same things again and again and I checked if I had been using the correct version; all were ok but the phone enters loop mode when it is optimizing apps. The phone is restarted without stopping in the same point, I can't access to desktop.
Anyone can help me?. Thanks!
P.S: I tried to use my poor level of English. Sorry
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Same here, my phone worked perfectly on the new CyanOS 13, then I tried to disactivate Google Now and I started to have the same infinity bootloop, in TWRP I tried wipe caches but after apps optimization i have your same bootloop...
I think mine and your problem is a Google apps problem
Tommy92 said:
Same here, my phone worked perfectly on the new CyanOS 13, then I tried to disactivate Google Now and I started to have the same infinity bootloop, in TWRP I tried wipe caches but after apps optimization i have your same bootloop...
I think mine and your problem is a Google apps problem
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Click to collapse
Hi!. I solved my problems, I can help you guy. For me, the key was to download these drivers: motorola-global-portal.custhelp. com/app/answers/detail/a_id/88481 (Sorry, I need more than 10 messages to send a link, please, erase the spaces...) (from Motorola). I sent a fastboot image and all the problems were solved.
Tommy92 said:
Same here, my phone worked perfectly on the new CyanOS 13, then I tried to disactivate Google Now and I started to have the same infinity bootloop, in TWRP I tried wipe caches but after apps optimization i have your same bootloop...
I think mine and your problem is a Google apps problem
Click to expand...
Click to collapse
I have the same issue! Did you manage to repair yet?
same issue....
Dani_11 said:
Hi!. I solved my problems, I can help you guy. For me, the key was to download these drivers: motorola-global-portal.custhelp. com/app/answers/detail/a_id/88481 (Sorry, I need more than 10 messages to send a link, please, erase the spaces...) (from Motorola). I sent a fastboot image and all the problems were solved.
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Click to collapse
Did you lost your data?
janstermunster said:
I have the same issue! Did you manage to repair yet?
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Click to collapse
Yes, I repaired my phone!
leokook said:
Did you lost your data?
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Click to collapse
Yes, I lost all data

SM-N915FY reboots by itself 10 times per day

My SM-N915FY reboots appx. 10 times per day. It's a stock phone, no root so no custom roms or mods. I had this phone since 5.1.1 and the phone is now at 6.0.1 patch level 1 from June 1, 2016. All upgrades have been done automatically OTA by either Samsung or my provider. It's been rebooting ever since i have it.
Questions:
- Anybody else having this problem?
- Is there a way to find out what i causing the reboots?
- If i root my phone, would i be able to troubleshoot this better?
- In case i root my device, is there a list of Samsung bloatware that is know to be safe to remove? My aim is to remove everything that might cause these reboots.
Thanks,
Ton.
Toontje123 said:
My SM-N915FY reboots appx. 10 times per day. It's a stock phone, no root so no custom roms or mods. I had this phone since 5.1.1 and the phone is now at 6.0.1 patch level 1 from June 1, 2016. All upgrades have been done automatically OTA by either Samsung or my provider. It's been rebooting ever since i have it.
Questions:
- Anybody else having this problem?
- Is there a way to find out what i causing the reboots?
- If i root my phone, would i be able to troubleshoot this better?
- In case i root my device, is there a list of Samsung bloatware that is know to be safe to remove? My aim is to remove everything that might cause these reboots.
Thanks,
Ton.
Click to expand...
Click to collapse
Hi...
Have you tried factory resetting the phone from recovery. This solves a host of problems usually accompanied with OTA updates...Ensure you make a back up of your data...before doing this.
Cheers
Sent from my SM-A710F using XDA-Developers mobile app
matzeena said:
Hi...
Have you tried factory resetting the phone from recovery. This solves a host of problems usually accompanied with OTA updates...Ensure you make a back up of your data...before doing this.
Cheers
Sent from my SM-A710F using XDA-Developers mobile app
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Click to collapse
Good tip. Never tried that. Will let you know how it goes.
Toontje123 said:
Good tip. Never tried that. Will let you know how it goes.
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Click to collapse
Well, not good. I am now stuck at the Samsung activation screen. I enter my (correct) details and i get a "Processing Failed". I guess i am now down to rooting and install a custom ROM that doesn't have this crappy Samsung stuff.
Toontje123 said:
Well, not good. I am now stuck at the Samsung activation screen. I enter my (correct) details and i get a "Processing Failed". I guess i am now down to rooting and install a custom ROM that doesn't have this crappy Samsung stuff.
Click to expand...
Click to collapse
Did you clear Cache and Dalvik cache from recovery...after factory reset....Do not select "Send diagnostic data" radio button during the activation process...
Good luck..
Sent from my SM-A710F using XDA-Developers mobile app
matzeena said:
Did you clear Cache and Dalvik cache from recovery...after factory reset....Do not select "Send diagnostic data" radio button during the activation process...
Good luck..
Sent from my SM-A710F using XDA-Developers mobile app
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Click to collapse
Yeah, i just had to remember my Samsung account. Now i am back in business. My phone is like new. New as in using battery like h*ll. Thinking about flashing a ROM that increases my battery life. Any suggestions?
Toontje123 said:
Yeah, i just had to remember my Samsung account. Now i am back in business. My phone is like new. New as in using battery like h*ll. Thinking about flashing a ROM that increases my battery life. Any suggestions?
Click to expand...
Click to collapse
Flashing a Custom ROM is easy. The tricky part is rooting and installing custom recovery. Since you are already on the latest Android version, you can disable any app that is causing battery drain..after rooting. Here is a useful guide...
http://forum.xda-developers.com/note-edge/general/root-root-sm-n915fy-t2985411
Sent from my SM-A710F using XDA-Developers mobile app
matzeena said:
Flashing a Custom ROM is easy. The tricky part is rooting and installing custom recovery. Since you are already on the latest Android version, you can disable any app that is causing battery drain..after rooting. Here is a useful guide...
http://forum.xda-developers.com/note-edge/general/root-root-sm-n915fy-t2985411
Click to expand...
Click to collapse
Yeah, i tried to do that, but i keep having issues with a PIT file i apparently don't need. I am using Jodin (Mac here) and Jodin is asking me for a PIT file. I have a thread about that here: http://forum.xda-developers.com/not...-915f-fy-g-t3398339/post67596487#post67596487
Any ideas?
BTW, after the factory reset the phone keeps rebooting itself.... Problem still exists.
Reboots
Well I am in the same boat with my edge. I am currently using it as a remote! I have booted into safe mode...nothing. Wiped the cache and hard reset it twice. I have never rooted a phone but it seems like that will be my only option. It doesn't seem that easy to do. How do you find the roms that work with your phone?
mommojo said:
Well I am in the same boat with my edge. I am currently using it as a remote! I have booted into safe mode...nothing. Wiped the cache and hard reset it twice. I have never rooted a phone but it seems like that will be my only option. It doesn't seem that easy to do. How do you find the roms that work with your phone?
Click to expand...
Click to collapse
You can find ROMs in the Galaxy Note Edge section of this forum. I changed my Note Edge for a Galaxy J7 and it's faster, more modern and has a battery life 10 times longer than my Note Edge. Ah, and no reboots.
No more Note Edge for me.

Question Phone always removes permissions of apps

My phone removes permissions of apps always after a few days, sometimes after a reboot. Today this was the case after installing the new os update.
This is most problematic for bitwarden and my file manager. It's the "manage all files permission" and the "overlay over other apps permission". I already made sure, that the permission removal option is off.
Any ideas why this happens?
FredericDelany said:
I already made sure, that the permission removal option is off.
Click to expand...
Click to collapse
Since you have already checked this setting, it appears to be a software bug, since it started after an update.
TheMystic said:
Since you have already checked this setting, it appears to be a software bug, since it started after an update.
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Click to collapse
Actually, this did not start after an update, but usually the permissions get removed after updates or restarts. I had this issue since the beginning - I bought it about 3 weeks ago.
FredericDelany said:
Actually, this did not start after an update, but usually the permissions get removed after updates or restarts. I had this issue since the beginning - I bought it about 3 weeks ago.
Click to expand...
Click to collapse
You said it started after an update.
I guess this is Android 13 problem. I see similar problems on my OnePlus 8T and iQOO Neo 6, and both of them are running on Android 13. Some of the settings get reset after a reboot and I have to reconfigure everything from scratch. Pretty annoying.
Thanks for your reply. I found something similar here:
https://www.reddit.com/r/android_beta/comments/wvijhc
Maybe I'll try to factory reset.
FredericDelany said:
Thanks for your reply. I found something similar here:
https://www.reddit.com/r/android_beta/comments/wvijhc
Maybe I'll try to factory reset.
Click to expand...
Click to collapse
Factory reset is unlikely to solve this problem.
This bug must be fixed by Google, or the OEM since they have their own implementation. I don't have this problem on my S22U, but I do have it on my OnePlus and iQOO phones.

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