The black screen of death.
Hey guys, suddenly my Axon 10 Pro went black, it looks like it's responding to touch, but I'm unable to see the screen (it's completely dark).
Is there any way to at least mirron hpone screen to the PC so I can control the phone or the only option is to send it to the retailer?
Greetings,
Lech
xrogers said:
The black screen of death.
Hey guys, suddenly my Axon 10 Pro went black, it looks like it's responding to touch, but I'm unable to see the screen (it's completely dark).
Is there any way to at least mirron hpone screen to the PC so I can control the phone or the only option is to send it to the retailer?
Greetings,
Lech
Click to expand...
Click to collapse
Theres ways to mirror your phone screen to your pc, but they wont work unless you enabled usb debugging before hand, did you?
rafyvitto said:
Theres ways to mirror your phone screen to your pc, but they wont work unless you enabled usb debugging before hand, did you?
Click to expand...
Click to collapse
Unfortunately no. I guess the only possibility to recover data before sending the phone on the warranty service is to have someone with the same phone to guide me where to press to enable MTP :/
Related
Hello,
My phone was waterdamged and stop working completly.
I opened the case and tried to dry it.
after 48 hours of trying various stuff, there is blank screen, but:
1. The phone is booting fine, charging led is working.
2. Using Wondershare-Mobilego, i can backup all the content.
3.The touch interface seems to be working fine, i can see the menus via mobilego duplicate screen (can open the sms box or whatsapp and etc.)
4.Incoming messages keep coming...
I`m so frustrated that i`m using the phone blindly or like remote desktop.
Is it software of hardware fault?
THANKS
Tamir245 said:
Hello,
My phone was waterdamged and stop working completly.
I opened the case and tried to dry it.
after 48 hours of trying various stuff, there is blank screen, but:
1. The phone is booting fine, charging led is working.
2. Using Wondershare-Mobilego, i can backup all the content.
3.The touch interface seems to be working fine, i can see the menus via mobilego duplicate screen (can open the sms box or whatsapp and etc.)
4.Incoming messages keep coming...
I`m so frustrated that i`m using the phone blindly or like remote desktop.
Is it software of hardware fault?
THANKS
Click to expand...
Click to collapse
After water damage you can only expect hardware damage. to verify - when turning on the device, do you see anything on the screen? you can also reboot to bootloader (via the key combination or via the command adb reboot bootloader (and to reboot back to android use fastboot reboot).
If the bootloader shows nothing, 100% hardware (although there is really no need to check, probably is). You can try changing screen, but the problem could also be in the socket (but I think if it were the socket the phone would not even boot). Worth a try.
Thanks, but no good...still blank screen - no display.
As i mentioned, the phone is functioning well (as seen at duplicate screen).
When you offering to change screen, you mean the lcd touch digitizer only?
I don`t need to buy the screen itself, right?
(I can`t parse outside links yet from ebay)
Tamir245 said:
Thanks, but no good...still blank screen - no display.
As i mentioned, the phone is functioning well (as seen at duplicate screen).
When you offering to change screen, you mean the lcd touch digitizer only?
I don`t need to buy the screen itself, right?
(I can`t parse outside links yet from ebay)
Click to expand...
Click to collapse
I mean the LCD itself. If touch is working, the problem is the LCD itself, not the digitizer.
You right, it seems that the touch working fine.
You think that a LCD display screen replacement would be the best try? can you paste a link from ebay please?
Hello guys, I bought a new screen with frame included, and after put everything inside, the screen dont work when load Android.
Just work on splash screen, recovery or fastboot...I need help..
Even I cant see the hexagon, I tried put stock ROM..but dont work....
Led, back-home-menu buttons works, double tap work (I know because buttons works), and speakers works too....but when it load Android screen dont show anything....
Help me please...What I should to do.....sorry for my bad english..
Did you see the OnePlus logo when the phone is booting up? If not try reconnect the display connector?
soralz said:
Did you see the OnePlus logo when the phone is booting up? If not try reconnect the display connector?
Click to expand...
Click to collapse
Yes, I tried may times check everything, and seems correct....I told with seller and he get me new replacement..
Anyway im not one this happen, I checked this
https://forums.oneplus.net/threads/replacement-screen-goes-black-after-boot-logo.247230/
https://forums.oneplus.net/threads/working-phone-but-black-screen-after-the-boot-logo.315281/
Thanks!
Hey guys,
just replaced my screen by myself and it isn't working. It boots and the screen lights up for a few seconds but thats it. So it seems like I ****ed up somewhere. :/
Now I've got some questions for you guys.
1. What could cause this error? Since it's already not working I don't mind taking it apart some more and trying to fix it.
2. Do you think if I send it to the support from OnePlus they will take a look at it?
3. The whole reason I did this was to get my data back. Is there any way to access the data on the phone without the touchscreen? I encrypted it using CynogenMod. USB-Debugging is enabled.
Thank you so much guys, I'd really appreciate some help. This **** is really tearing me down since it was a lot of work.
I did this on my own phone but Idk about OPO. If you use the power+voldown method to boot into recovery (yes ik nothing on screen) then connect a usb and see what happens
If you power it on, wait 5 mins then call it and if the phone rings you should be able to rule out the display and speakers and storage, obvs if the display is still not on at this point it is probably the display.
you can also adb from recovery and or fastboot so you should be able to see it in there if it is still working (make sure you change the phone for a decent amount of hours before you do any of these) If the display is dead its likely its been on for the last day and dead
Sorry for the late answer, really appreciate your help!
So if I connect the phone to the PC (tried it in recovery and in normal mode) windows detects the phone under "Devices" but sadly if I type in "adb devices" in cmd it doesn't detect the device.
But still, windows is detecting the phone so it seems to still function. I booted into recovery and I could use the touscreen and the lower buttons. I couldn't see anything but it was vibrating whenever I was using the touscreen. So it seems like only the display part is broken.
Can't call the phone since it's fully encrypted so I need to type in a password before booting anything (recovery, normal mode, ...)
I'll try to contact the vendor of the display and see what he has to say.
If anyone got any more tips I'd appreciate them. I'm a pretty big noob so I even appreciate "common sense" tips.
I know this may be a "common sense" thing to say, but double check your connections. Sometimes the connectors aren't made properly and a pin could be covered so you can try connecting and disconnecting several times to see if it clears up.
Since the touch screen was registering and vibrating, then it could be the backlight that's broken. Try holding a flashlight at an angle and see if you can make out anything on screen. If it's the backlight, then you can probably back up your data in case your phone does end up breaking.
reconnected everything multiple times and also tried the flashlight trick. sadly with both no luck
but something good:
adb recognizes my phone in "recovery"
bad news: no commands work, most likely because the phone is encrypted. if I enter a command nothing happens, it looks like its loading forever.
any ideas?
Hey!
I also had the same problem after I replaced OPO's screen about one year ago. The replacement screen was from ebay.
I could see the Cyanogen logo but after a few seconds the screen became black. Booting into recovery mode worked well.
On the video also ROM boots well but the screen stays black.
https://www.youtube.com/watch?v=VcWDCJIkPKQ
Eventually, the screen was defective and I returned it and bought new one.
Heu guys,
So I received a P30 as a gift yesterday, it said it had an update so it downloaded. Then it said it needed to be at 20% to install the update so I just left it until later when I could get to a charger. The thing is, I also didn't have a sim card in it.
I pulled the sim slot with the phone turned on (install pending) , and as soon as I did that I got a new black screen of death, nothing like in any of the videos online.
This one allows me to interact with the screen, however the entire screen stays black except for about 50% of the top (like I can see 50% of the battery icon) notification area. The tiny section of the screen that turns on also looks sorta wonky, like screens often do when they get water damage.
I've been able to turn it off, by guessing where the power buttons were. I *think* I even got it to the hard reset menu, but not being able to see, I can't type on the screen. It does react to the soft reset (power + volume down) but when it turns back on, it won't even show the logos on boot, everything still stays black minus a section of the notification bar.
Is there a way to do a hard reset without being able to interact with the screen at all? Can I do it using my computer somehow?
I know the screen is not broken because I can interact with it. Also on 1 of the 30 soft resets I did, the screen flickered some sort of error message for a quarter of a second, so fast all I could do was see it was text.
I'd just return the phone but it was a friend's old work phone and there is no way to get a replacement.
I recommend you to use Hisuite on a computer, try to connect the phone (I said try because you must select the type of connection on the phone). If the phone connects to Hisuite, use the recovery option to reinstall the default firmware. Good luck!
marselcj said:
I recommend you to use Hisuite on a computer, try to connect the phone (I said try because you must select the type of connection on the phone). If the phone connects to Hisuite, use the recovery option to reinstall the default firmware. Good luck!
Click to expand...
Click to collapse
this might be my only option. I was trying to find something just like that. Couldn't figure out if there was a software for it or not. Thanks will try when I get back to a computer tomorrow!
Dear all,
I recently got water damage on my OP7Pro. Now my screen doesn't work and the phone doesn't respond to touch. So I am left with a black screen that sometimes flickers so I can see the bare minimum.
The phone however does boot into the system and recovery and it vibrates when I slide the notification button up and down. When I plug it in my PC, it only shows the drivers and stuff.
Now I know I cant fix this phone, but I want to recover some important photo's.
Here is the real problem:
Since I have never adjusted the developer settings;
OTG allowance is disabled
USB debugging is disabled
So when using adb, it doesn't recognize my device.
When I boot into recovery I have to fill in a password.
Yet I DO know the password, I just don't know how to enter it.
I'm on the internet for 2 days now without succes.
Does anyone know how I can recover the data?
Any help would be highly appreciated.
Thanks!
Martijn
martijn10022 said:
Dear all,
I recently got water damage on my OP7Pro. Now my screen doesn't work and the phone doesn't respond to touch. So I am left with a black screen that sometimes flickers so I can see the bare minimum.
The phone however does boot into the system and recovery and it vibrates when I slide the notification button up and down. When I plug it in my PC, it only shows the drivers and stuff.
Now I know I cant fix this phone, but I want to recover some important photo's.
Here is the real problem:
Since I have never adjusted the developer settings;
OTG allowance is disabled
USB debugging is disabled
So when using adb, it doesn't recognize my device.
When I boot into recovery I have to fill in a password.
Yet I DO know the password, I just don't know how to enter it.
I'm on the internet for 2 days now without succes.
Does anyone know how I can recover the data?
Any help would be highly appreciated.
Thanks!
Martijn
Click to expand...
Click to collapse
If you never unlocked the bootloader or enabled add, you are stuck.