OnePlus 7 pro broken screen - OnePlus 7 Pro Questions & Answers

Dear all,
I recently got water damage on my OP7Pro. Now my screen doesn't work and the phone doesn't respond to touch. So I am left with a black screen that sometimes flickers so I can see the bare minimum.
The phone however does boot into the system and recovery and it vibrates when I slide the notification button up and down. When I plug it in my PC, it only shows the drivers and stuff.
Now I know I cant fix this phone, but I want to recover some important photo's.
Here is the real problem:
Since I have never adjusted the developer settings;
OTG allowance is disabled
USB debugging is disabled
So when using adb, it doesn't recognize my device.
When I boot into recovery I have to fill in a password.
Yet I DO know the password, I just don't know how to enter it.
I'm on the internet for 2 days now without succes.
Does anyone know how I can recover the data?
Any help would be highly appreciated.
Thanks!
Martijn

martijn10022 said:
Dear all,
I recently got water damage on my OP7Pro. Now my screen doesn't work and the phone doesn't respond to touch. So I am left with a black screen that sometimes flickers so I can see the bare minimum.
The phone however does boot into the system and recovery and it vibrates when I slide the notification button up and down. When I plug it in my PC, it only shows the drivers and stuff.
Now I know I cant fix this phone, but I want to recover some important photo's.
Here is the real problem:
Since I have never adjusted the developer settings;
OTG allowance is disabled
USB debugging is disabled
So when using adb, it doesn't recognize my device.
When I boot into recovery I have to fill in a password.
Yet I DO know the password, I just don't know how to enter it.
I'm on the internet for 2 days now without succes.
Does anyone know how I can recover the data?
Any help would be highly appreciated.
Thanks!
Martijn
Click to expand...
Click to collapse
If you never unlocked the bootloader or enabled add, you are stuck.

Related

Replaced screen, not booting

Hey guys,
just replaced my screen by myself and it isn't working. It boots and the screen lights up for a few seconds but thats it. So it seems like I ****ed up somewhere. :/
Now I've got some questions for you guys.
1. What could cause this error? Since it's already not working I don't mind taking it apart some more and trying to fix it.
2. Do you think if I send it to the support from OnePlus they will take a look at it?
3. The whole reason I did this was to get my data back. Is there any way to access the data on the phone without the touchscreen? I encrypted it using CynogenMod. USB-Debugging is enabled.
Thank you so much guys, I'd really appreciate some help. This **** is really tearing me down since it was a lot of work.
I did this on my own phone but Idk about OPO. If you use the power+voldown method to boot into recovery (yes ik nothing on screen) then connect a usb and see what happens
If you power it on, wait 5 mins then call it and if the phone rings you should be able to rule out the display and speakers and storage, obvs if the display is still not on at this point it is probably the display.
you can also adb from recovery and or fastboot so you should be able to see it in there if it is still working (make sure you change the phone for a decent amount of hours before you do any of these) If the display is dead its likely its been on for the last day and dead
Sorry for the late answer, really appreciate your help!
So if I connect the phone to the PC (tried it in recovery and in normal mode) windows detects the phone under "Devices" but sadly if I type in "adb devices" in cmd it doesn't detect the device.
But still, windows is detecting the phone so it seems to still function. I booted into recovery and I could use the touscreen and the lower buttons. I couldn't see anything but it was vibrating whenever I was using the touscreen. So it seems like only the display part is broken.
Can't call the phone since it's fully encrypted so I need to type in a password before booting anything (recovery, normal mode, ...)
I'll try to contact the vendor of the display and see what he has to say.
If anyone got any more tips I'd appreciate them. I'm a pretty big noob so I even appreciate "common sense" tips.
I know this may be a "common sense" thing to say, but double check your connections. Sometimes the connectors aren't made properly and a pin could be covered so you can try connecting and disconnecting several times to see if it clears up.
Since the touch screen was registering and vibrating, then it could be the backlight that's broken. Try holding a flashlight at an angle and see if you can make out anything on screen. If it's the backlight, then you can probably back up your data in case your phone does end up breaking.
reconnected everything multiple times and also tried the flashlight trick. sadly with both no luck
but something good:
adb recognizes my phone in "recovery"
bad news: no commands work, most likely because the phone is encrypted. if I enter a command nothing happens, it looks like its loading forever.
any ideas?
Hey!
I also had the same problem after I replaced OPO's screen about one year ago. The replacement screen was from ebay.
I could see the Cyanogen logo but after a few seconds the screen became black. Booting into recovery mode worked well.
On the video also ROM boots well but the screen stays black.
https://www.youtube.com/watch?v=VcWDCJIkPKQ
Eventually, the screen was defective and I returned it and bought new one.

Black screen but phone boots, Z3.

Hello All,
Basically what happened is this:
I got phone D6603 with "Vodafone protect" lock on and owner gave me a possible code for phone. I replaced screen and then found that lock requires only numeric pin, not what I was given. So, he then reset pin and deactivated lock, but I still had it on no matter what. So, I tried to flash new firmware into it for same phone and got it done, but now phone screen stays black all the time with only backlight on. Phone seemingly loads something (probably the new phone welcome screen after flash), which I cannot see, but when connected to computer from fastboot or something then all system files are visible.
When I boot phone from off position, it boots to a point where I can use side button to switch on and off the screen but touch does not respond because nowhere it reacts to touch or maybe I do not know where and what to click on screen.
What could be the likely solution? I do not think that phone is bricked, but something is wrong with system as it does not light up the screen properly. I tired flashing 2 times successfully with same result.
Any advice would e appreciated.
Hi, can this thread be deleted because I am getting phone swapped and thread no longer relevant? Thanks.

Xiaomi Mi 10 Lite 5G stopped working

Hi all,
My wife owns a Mi 10 Lite 5G. This morning she was taken some photos to our children and suddenly the phone, apparently, shut down.
She left some time connected to the charger and tried to boot it again, but the only thing she got was a black screen that from time to time blinks and show the 5G logo for less than a second.
If I connect the mobile to the computer it cannot be connected to adb neither PCSuite. If I restart it to recovery or bootloader, it works as expected. The bootloader is locked, so I cannot access to a recovery with a shell, AFAIK.
If I launch the default Xiaomi recovery, the phone is only showed as "sideload" when I run "adb devices".
I'm not very worried about the phone because it is on warranty, but my wife is very upset about some photos that she was taken when the phone shut down, so most of them were not backup by Google Photos nor Xiaomi Cloud
Do you think that the photos can be recovered somehow without unlocking the bootloader?
Do you know if "sideloading" a ROM would erase the data storage (and then wipe the photos)?
Help and suggestions will be very appreciated.
Thank you in advance
After some more research, the mobile is able to boot up, but the screen blinks too fast that it is impossible to unlock the screen using the fingerprint or the unlock pattern.
I'm able to see, while blinking, the notification drawer, and if I connect the mobile to the PC, I'm able to see the new notification about being connected, but if I want to enter settings from the notification bar or open the USB connection mode menu tapping in the notification, I'm redirected to the pattern unlock screen and it is totally impossible to draw the pattern while blinking.
It feels like while the screen is off, the touchscreen and fingerprint reader don't work, so it is impossible to unlock the device right now.
Sadly I didn't activate the debug, so I'm not able to enter in the mobile using "adb" :-(
Any idea?
Lk2 said:
After some more research, the mobile is able to boot up, but the screen blinks too fast that it is impossible to unlock the screen using the fingerprint or the unlock pattern.
I'm able to see, while blinking, the notification drawer, and if I connect the mobile to the PC, I'm able to see the new notification about being connected, but if I want to enter settings from the notification bar or open the USB connection mode menu tapping in the notification, I'm redirected to the pattern unlock screen and it is totally impossible to draw the pattern while blinking.
It feels like while the screen is off, the touchscreen and fingerprint reader don't work, so it is impossible to unlock the device right now.
Sadly I didn't activate the debug, so I'm not able to enter in the mobile using "adb" :-(
Any idea?
Click to expand...
Click to collapse
Not sure what could've happened and Im not to literate on the topic, but are u still able to boot into FASTBOOT MODE?
nocturnosteve said:
Not sure what could've happened and Im not to literate on the topic, but are u still able to boot into FASTBOOT MODE?
Click to expand...
Click to collapse
I have the same problem, I can enter fastboot mode but my pc does not recognize the device
I have the same problem, I can enter fastboot mode but my pc does not recognize the device

I will try to answer all the problems of XZ2 :)

Hi , i have working with more than 100 xz2 phones , i got many problems and fix it (google and xda) , so I think I can help you to fix your problem with xz2 asap if u ask me in this post
My exp :
Flash
Unlock
Root
and some small problems...
[deleted]
sinommo said:
Hi , i have working with more than 100 xz2 phones , i got many problems and fix it (google and xda) , so I think I can help you to fix your problem with xz2 asap if u ask me in this post
My exp :
Flash
Unlock
Root
and some small problems...
Click to expand...
Click to collapse
Hello,
My wife's Sony Xperia XZ2 Compact with model number H8324 has an issue with booting or maybe the launcher getting stuck in a loop after getting to the lock screen for a split second.
The phone seems to boot like normal and gets to the lock screen, we are even able to punch in one or two digits of the 4 digit pass code. Then it goes into a loop of the notification bar and back button flickering. From then on the phone is not responding except for the power button which brings up the normal "Turn off, Reboot, and Lockdown" menu. The issue just started out of nowhere yesterday morning and we haven't been able to fix it yet. We haven't done any rooting or custom rom flashing, it's running the official Sony software but it's out of warranty.
Here's a video showing the issue. The video shows the whole boot process but the link takes you to the last part after the logos.
We would love to get some files off it so if there is a way anyone can help us with that we'd prefer it over a hard reset.
Things we've already tried
Turning the phone off and on again
Unlocking the phone in the split second the lock screen works, this is just too short to swipe up and then put in four digits.
Rebooting the phone
Booting while charging
Booting into safe mode (this has the same issue)
Connecting the phone with USB to a pc, the phone is recognized by Windows, but it doesn't share it's filesystem with Windows.
Connecting the ADB to it, alas usb debugging is not yet enabled on the phone
Trying to get into recovery mode, we haven't been able to get into the recovery menu. Googling seems to indicate it might be holding volume up + power button when the phone is off but then it doesn't seem to do anything at all.
We're currently trying to run out the battery of the phone to see if that will resolve the issue on it's own.
If anyone has any idea, we would love to hear it.
mohhom said:
Hello,
My wife's Sony Xperia XZ2 Compact with model number H8324 has an issue with booting or maybe the launcher getting stuck in a loop after getting to the lock screen for a split second.
The phone seems to boot like normal and gets to the lock screen, we are even able to punch in one or two digits of the 4 digit pass code. Then it goes into a loop of the notification bar and back button flickering. From then on the phone is not responding except for the power button which brings up the normal "Turn off, Reboot, and Lockdown" menu. The issue just started out of nowhere yesterday morning and we haven't been able to fix it yet. We haven't done any rooting or custom rom flashing, it's running the official Sony software but it's out of warranty.
Here's a video showing the issue. The video shows the whole boot process but the link takes you to the last part after the logos.
We would love to get some files off it so if there is a way anyone can help us with that we'd prefer it over a hard reset.
Things we've already tried
Turning the phone off and on again
Unlocking the phone in the split second the lock screen works, this is just too short to swipe up and then put in four digits.
Rebooting the phone
Booting while charging
Booting into safe mode (this has the same issue)
Connecting the phone with USB to a pc, the phone is recognized by Windows, but it doesn't share it's filesystem with Windows.
Connecting the ADB to it, alas usb debugging is not yet enabled on the phone
Trying to get into recovery mode, we haven't been able to get into the recovery menu. Googling seems to indicate it might be holding volume up + power button when the phone is off but then it doesn't seem to do anything at all.
We're currently trying to run out the battery of the phone to see if that will resolve the issue on it's own.
If anyone has any idea, we would love to hear it.
Click to expand...
Click to collapse
I think u just need to reinstall rom file with newflasher and stock rom , did u tried it ? with newflasher newest version , u still can keep the personal files and flash stock rom for the phone , then i think this phone will run normal again
If u dont know how to do that , reply comment here , but u should turn off the phone to keep battery well , if u can't turn off the phone , try to press and hold volume up button + power button within 5 sec , phone will vibrate 3 times and totally off
Is there a way to get a stock recovery if somehow the recovery has been deleted?

Question Stuck in recovery mode PLEASE HELP

I thought this would be a good place to ask this.
A few minutes ago, I accidently pressed the volume up and down buttons for a long time on my zflip 3 and it booted into the recovery menu. Now this normally wouldn't be a problem.. if my power button wasn't dented in.
I refused to fix it due to the sheer cost of the fix and could turn my display off by double tapping. However, this means that I have no way to exit recovery mode. I tried using ADB on both my bac and pc (using usb 2.0, 3.0, and c on my pc and c/thunderbolt ports on mac).
My phone however would not connect of show up under devices, and I am suspecting it is because I have done something to the debugging settings. I let the battery run out and it would just boot back into the recovery interface once charged up. It even once went to a light blue screen that said something along the lines of how a custom os can cause major problems.
I am a noob at phone stuff and I really don't know what to do. I have a bunch of photos of my grandma who passed away last year and they aren't backed up to google cloud. I really need any help I can get. Thank you.
Hi, provided that you have already
- enabled adb debugging;
- installed adb.
Now you have to
1. enter fastboot mode;
2. in adb type
Code:
fastboot erase recovery
then, reinstall recovery if you want to.
s.0105._j said:
I thought this would be a good place to ask this.
A few minutes ago, I accidently pressed the volume up and down buttons for a long time on my zflip 3 and it booted into the recovery menu. Now this normally wouldn't be a problem.. if my power button wasn't dented in.
I refused to fix it due to the sheer cost of the fix and could turn my display off by double tapping. However, this means that I have no way to exit recovery mode. I tried using ADB on both my bac and pc (using usb 2.0, 3.0, and c on my pc and c/thunderbolt ports on mac).
My phone however would not connect of show up under devices, and I am suspecting it is because I have done something to the debugging settings. I let the battery run out and it would just boot back into the recovery interface once charged up. It even once went to a light blue screen that said something along the lines of how a custom os can cause major problems.
I am a noob at phone stuff and I really don't know what to do. I have a bunch of photos of my grandma who passed away last year and they aren't backed up to google cloud. I really need any help I can get. Thank you.
Click to expand...
Click to collapse
How about rebooting to system using volume buttons?

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