Camera shuts down overheating issue - Xiaomi Poco F2 Pro (Redmi K30 Pro) Questions & Ans

Just received a Poco F2 Pro yesterday. It hasn't been rooted or unlocked. Haven't installed any apps and hardly used it.
Suddenly when using the camera app it gets an error. Your device is overheated and closes in 5 seconds. Have tried resetting the app as well as a factory reset.
But the error still happens. I tried the Google Camera and it works fine, but not sure if the device is faulty. I may need to return it after one day.
It has literally been used for a few hours.
A bit disappointed as the device is 1 day old.

Bad luck I guess, I've already stress tested it on weekend trip, a lot of pictures and all videos in 8k and never saw this error.

Probably a hardware issue, RMA

Here's a screen shot of the error. The battery as also always showing 1% charged. I thought the issue might be related. After leaving on charge over night with the phone off, the battery seems to show the correct percentage, however the camera still says the device is overheated.
It works OK with the Google Camera and doesn't get this error. Wondering if anyone has a link to a Mui camera that I could install and test. I partly think it's just software related. Or it could be a hardware heat sensor. Also can't use the torch as it says overheated.

birleytweet said:
Here's a screen shot of the error. The battery as also always showing 1% charged. I thought the issue might be related. After leaving on charge over night with the phone off, the battery seems to show the correct percentage, however the camera still says the device is overheated.
It works OK with the Google Camera and doesn't get this error. Wondering if anyone has a link to a Mui camera that I could install and test. I partly think it's just software related. Or it could be a hardware heat sensor. Also can't use the torch as it says overheated.
Click to expand...
Click to collapse
How many hours or minutes you use your camera before the error appeared?

edward014 said:
How many hours or minutes you use your camera before the error appeared?
Click to expand...
Click to collapse
Not at all the I'd had the phone for only a couple of days. If I reboot the phone and open the camera app it gets this message immediately within a few seconds. I even put the phone in the fridge for 30 minutes, open the camera and same error.
Not good first impressions of Xiaomi, my old Oneplus has been working flawlessly for 3 years

birleytweet said:
Not at all the I'd had the phone for only a couple of days. If I reboot the phone and open the camera app it gets this message immediately within a few seconds. I even put the phone in the fridge for 30 minutes, open the camera and same error.
Not good first impressions of Xiaomi, my old Oneplus has been working flawlessly for 3 years
Click to expand...
Click to collapse
I think that is a hardware issue. This is also my first Xiaomi Phone because I'm a OnePlus 5 user, 2-3 years I think.
Btw, my phone is rooted and unlock bootloader. Flashed EU latest beta. The main problem is Safetynet issue but I already fixed that issue.
My suggestion is try to use your warranty.
---------- Post added at 01:47 AM ---------- Previous post was at 01:46 AM ----------
birleytweet said:
Not at all the I'd had the phone for only a couple of days. If I reboot the phone and open the camera app it gets this message immediately within a few seconds. I even put the phone in the fridge for 30 minutes, open the camera and same error.
Not good first impressions of Xiaomi, my old Oneplus has been working flawlessly for 3 years
Click to expand...
Click to collapse
If you cant use your warranty, try to change your current Rom and test it.

Thanks. I got the phone from Hong Kong, so returning it won't likely be easy. Thinking testing with another ROM, might be worth trying.
I love the features of the F2 Pro, so hope some more development happens for it with custom rom support etc

birleytweet said:
Thanks. I got the phone from Hong Kong, so returning it won't likely be easy. Thinking testing with another ROM, might be worth trying.
I love the features of the F2 Pro, so hope some more development happens for it with custom rom support etc
Click to expand...
Click to collapse
Yep. Try EU Rom Miui 12 Stable or Beta, depends on your choices. :fingers-crossed:

birleytweet said:
Thanks. I got the phone from Hong Kong, so returning it won't likely be easy. Thinking testing with another ROM, might be worth trying.
I love the features of the F2 Pro, so hope some more development happens for it with custom rom support etc
Click to expand...
Click to collapse
Try miui.eu 12 stable. It passes safety net, and it's also debloated

Edit: Nevermind. Disregard this reply. Thanks

No idea why. For some reason the camera just started working again. Also the battery was showing 1% charge. I charged it again and it slowly went back to 100% and appears to be showing the correct charge.
Restarted the phone and the camera is still working.
Not sure if they have a heat sensor that can fail, but not certain if a firmware update might fix this.
Currently the issue appears to have gone away.

After all this recently got the phone back and its been working fine now.

Related

Wifi Problem - freezes sometimes and cant disable. Have to restart. LP & KK

Hi guys,
I have a problem that I've never seen or heard of before. So here is the situation:
Power button didn't work, so RMA'd phone. Got different phone back and instantly rooted/installed custom rom. Didn't notice anything until a month later. My phone would randomly just lag out and the wifi would stop. It would still show connected and that there was uploading activity, but that is all. When I clicked it to disable, nothing would happened. I would have to restart the phone, disable it for a while then re-enable it. I though it was the rom so I switched. Noticed the same thing is happening. I decided to play around with my sim, so I took it out and then put it back in, and it somehow fixed the problem. So I was assuming it was the sim causing the problem. Worked perfect for a week then started happening again. I did the thing with the sim and it didn't work this time. I still have the problem now.
Basically, my wifi would just stop working, when I click on it the phone lags out and freezes. I have to restart the phone and it will work. Sometimes Itll work for a full day then all of a sudden just stop. Sometimes it happens just a few minutes after restarting. I mostly find that it happens when the battery is less than 20%. Right now I am running stock LP, locked bootloader. I was supposed to send it in but they wouldn't accept it because I was 6 days over my warranty. So I'm not sure if I was send a faulty phone and now I'm stuck with it?
LG said I would be charged $150 flat rate for them to fix it which sucks. I'd rather just get a new phone and stay away from LG in the future.
Any suggestions? Also this was happening on KK at first then I tried LP Roms and same thing. I have never flashed any radio since I got the phone, could this be a possible solution?
s.hack said:
I was supposed to send it in but they wouldn't accept it because I was 6 days over my warranty. So I'm not sure if I was send a faulty phone and now I'm stuck with it?
LG said I would be charged $150 flat rate for them to fix it which sucks. I'd rather just get a new phone and stay away from LG in the future.
Click to expand...
Click to collapse
You would get the same reply from pretty much any company, once it is over the warranty period then it is over the warranty period, this is no reason to "stay away from LG". Most charge a flat rate since they're likely to simply do a motherboard/whatever board swap if the fault is to do with internal components, as it is much easier/cheaper for them to do this compared to diagnosing and repairing/replacing things individually.
s.hack said:
Any suggestions? Also this was happening on KK at first then I tried LP Roms and same thing. I have never flashed any radio since I got the phone, could this be a possible solution?
Click to expand...
Click to collapse
Try a different radio version. If it doesn't change anything then you have a hardware problem.
Elluel said:
You would get the same reply from pretty much any company, once it is over the warranty period then it is over the warranty period, this is no reason to "stay away from LG". Most charge a flat rate since they're likely to simply do a motherboard/whatever board swap if the fault is to do with internal components, as it is much easier/cheaper for them to do this compared to diagnosing and repairing/replacing things individually.
Try a different radio version. If it doesn't change anything then you have a hardware problem.
Click to expand...
Click to collapse
The only reason I said I would stay away is because it seems that I sent in my phone with a problem only to receive another one with a different problem. I'll try the radios tonight, hopefully it works.
Thanks, I'll keep you guys posted.
s.hack said:
The only reason I said I would stay away is because it seems that I sent in my phone with a problem only to receive another one with a different problem. I'll try the radios tonight, hopefully it works.
Thanks, I'll keep you guys posted.
Click to expand...
Click to collapse
You mentioned that you only ran into issues after a month. During that month a hardware issue could have possibly developed and the device was fine when you initially received it.
Known LP bug.. Thats why i still stay with kk
Sent from my Nexus 5 using XDA Free mobile app

Which note edge's are affected by the soft reboot?

I was excited to remember this phone during looking at phones since I'm in the market for a new phone since my G4 died. But looking at a thread here it seemed a lot of people were having problems with soft reboots. Does this only affect rooted? or? is it for every verizon note edge? As nice as this phone is that might be a deal breaker for me. How long does a soft reboot take on the note edge? under 5 seconds? 10 seconds? longer? Just wondering in case I ever had an emergency how long I'd have to wait before I could call while it's doing it's soft reboot. And I hope it's not for every verizon note edge. But if it is how many times does it do it in a day for most? Meaning from about 8am-12midnight. Thanks guys.
Just do not use fingerprint lockscreen and no soft reboot at all.
How often occur? Good question, it depends on your habits. For me about 2 times per day. It last 5 sec, with laggy things 10-15 sec...
I am on 915FY btw not V.
On my 915FY it occured several times a day, and took sometimes more than a minute to get it working again. But fortunately I solved the problem with disabeling the stock-lockscreen and use hi locker instead. That app works with fingerprint and no reboots since then. All the other bugs (eg. loosing BT- or wifi-connection every now and then) seem to be related to exact the same lockscreen-bug and never appeared since that change.
http://forum.xda-developers.com/showpost.php?p=68226447&postcount=35
Thanks guys, That helps me rest at ease.
charly-whiskey said:
On my 915FY it occured several times a day, and took sometimes more than a minute to get it working again. But fortunately I solved the problem with disabeling the stock-lockscreen and use hi locker instead. That app works with fingerprint and no reboots since then. All the other bugs (eg. loosing BT- or wifi-connection every now and then) seem to be related to exact the same lockscreen-bug and never appeared since that change.
http://forum.xda-developers.com/showpost.php?p=68226447&postcount=35
Click to expand...
Click to collapse
Are there any other lock screen apps that work with the fingerprint scanner, i find hi locker temperamental.
petethepete2000 said:
Are there any other lock screen apps that work with the fingerprint scanner, i find hi locker temperamental.
Click to expand...
Click to collapse
I'm sure there are some, just browse through play store. What means "temperamental" in relation with an lockscreen-app?
charly-whiskey said:
I'm sure there are some, just browse through play store. What means "temperamental" in relation with an lockscreen-app?
Click to expand...
Click to collapse
I can't use Svoice while the screen is off, which is probably true of all lockscreen apps thinking about it.
I am using hi locker but still get the soft reboot in background....
---------- Post added at 06:58 AM ---------- Previous post was at 06:58 AM ----------
Seems like it's every 20 mins... literally all the time.
Is this issue unique to the Note Edge, or does it happen with other Samsung phones?
What does soft reboot mean?
I'm wondering if this subject heading is the same as the problem I'm having on my notes edge... The phone goes off and tries to reboot even with 56% and at times with 70% battery left...
I'm desperately looking for a solution.
Sandmann2020 said:
I'm wondering if this subject heading is the same as the problem I'm having on my notes edge... The phone goes off and tries to reboot even with 56% and at times with 70% battery left...
I'm desperately looking for a solution.
Click to expand...
Click to collapse
I had this problem. Every time the battery got down to about 60% the phone would cut off, try to reboot unsuccessfully a few times then die. Would not fully boot up until I put the phone on the charger. New battery solved it for me. Had this problem with another phone. Same thing. The battery was bad.
Sent from my SM-N915T using Tapatalk
Thanks. I'm on this thread today because of an N915F crashing around the 40% battery full range. Unfortunately after it does that a few times it goes into boot loop that won't fix with cache wipes, and after a while it wouldn't fix with a reset either. It was still on KitKat, so I flashed 6.0.1 from September 2017 (Sammobile), but it crashed as well. Stepped back to July 2017 from Updato which updated to August 2017 through system update, and switched to a charger that will actually increase the charge on the phone while it's being used. Has been running fine while on the charger, but I also suspected a hardware issue since it would soft reboot on the recovery screen. Even though I have the battery at 100% now, I don't dare run it without the charger because I'm tired of going through setup and configuration over and over again. I ordered a battery last night. I hope that solves it for me too.
Use wakelock
select partial wake lock
and setting to start up on boot
its work on me never deepsleep in lock mode
I had same problem... Time for a new phone
Sent from my BKL-L09 using Tapatalk

P30 bugs

So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs annoying me, one, when turned off if I insert the USB cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
My phone restart at least 2-3 times per day, every day, since the day i got it.
i'ts not even the same thing i do when it restart. sometime i just open my phone and it restart.
I have spoken with my provider, and they won't do anything until they see it restart when i'm at their shop... but you know, i can't stand in their shop all day long!
i don't think it's the same problem as you, but some of P30 really have a restart issue!
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Been using almost 2 weeks on 124. So far no reboots and just ran antutu stress test successfully.
No issues in that regard to my UK purchased device. It's been solid as a rock so far with amazing battery life also.
Maybe there is a lot of p30 with this kind of issue. Let's see how will go the new p30 that huawei will send to me as a replacement.
No problems on my end, except for a blue tint on the recents window. Using a third party launcher. Removing/ disabling Huawei Launcher gives you an older (and in my opinion uglier but better) recents screen back without that issue. Everything works fine so far but they really need to tone down their bloatware. That's the main reason why i dislike Samsung and Huawei.
only one light flashes. only the right thing works for you, how is it?
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
ErriK89 said:
Also my P30 since when I updated to EMUI .124 restart 2-3 times a day. It also sistematically freeze during Antutu stress test (maybe it help you to show to your provider).
I just send mine to be replaced, but I'm worried that also if they replace mine nothing change...
Click to expand...
Click to collapse
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
SaulQc said:
I have been lucky, i came back to my provider, and as i was waking up my phone, it restart right in the hand of the manager of the shop! He had order me a new unit, i should receive it by tuesday.
Click to expand...
Click to collapse
Let us know if it works after replace.. I'm worried that there is a sw incompatibility with something I installed and that nothing change when I will have the new p30. It can happen that one phone have issue, but I already heard 4 case with the same issue!
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
I sent my p30 to huawei assistance and they returned back my device with issue not solved. Phone still freeze sporadically.
Hello everyone, i have a strange bug om my p30, i bought my phone a week ago and i'm sure video recording was fine at the beginning, then i applied .124 update and now when i try to record videos it just stop after 1 second, no matter what resolution or format i choose, it happens with back and front camera. I already wipe cache and data of the camera app, but no luck. Videos works fine with other camera apps like open camera etc.. . I spent a week for fine tuning my new phone , so i don't want to reset all. Someone have any other suggestion? Thanks
ianford10 said:
On Monday I went to the beach with my family, took the phone out to take some snaps of the scenery and the with 3 x zoom, lens had the sun directly on it and the screen started to flash but only when sun was directly on the lens, doesn't sound right to me so am thinking of getting it exchanged. Anyone else had this issue?
Click to expand...
Click to collapse
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
vonotny said:
Did the whole screen flash or just the picture preview? This doesn't sound abnormal to me. The little pixels of the little sensor fill with light super quickly, so of course pointing it directly at the sun will make them overflow with photons and just return a mostly white image
Click to expand...
Click to collapse
Thank you that makes sense now
Talking to Huawei support at the moment to fix the blue tint (and maybe also WhatsApp notification/ bad video playback performance) issue. They told me they'll reach out to me today.
GOTCHY said:
So have a P30 for 2 weeks now and really like it in general just have two little bugs anoying me, one, when turned off if I insert the usb cable to charge...it restarts the phone, two, every morning when I turn it on the screen is in auto even though i always put it in manual
anyone have the same problems?
Click to expand...
Click to collapse
I have the same problem with my P30 switching back on when charging - I've only been able to overcome this by inserting the charging cable first, then powering off. Not sure about your other problem as my display brightness is always set to auto.
russy_avramov said:
Fingerprint sensor. Works slow and flashes frequently, Mine got stuck two days ago and even after couple of reboots was still not recognizing anything. Then started working again...
Click to expand...
Click to collapse
Seems like they fixed the flashing bug with the latest update (.153)
I'm still waiting for it (.153), but as I try to find some logic in it's behavior I guess they tried to make it kind of notification light, but it seems to be unsuccessful.

Large delays coming out of sleep

I have a very weird issue with my HTC U11 plus:
When the screen is off (the device is asleep, not turned off), pressing the power button or using the fingerprint sensor turns it on, but there is a random delay, between 5 and 20 seconds, where the screen stays blank.
Additionaly, the Edge Sense is absolutely unreliable: there is again a delay of between 5 seconds and 35 seconds.
It has started doing that last week.
I tried factory resetting it today, but I get the same result. I have opened a ticket at HTC, but as it is out of warranty, I don't think they'll be able to help me...
Has anyone ever seen such an issue?
Did you solve this?
I have this problem too and my camera also have delay when i open.
I tried flash the stock RUU,but it's no use.?
No, unfortunately not. HTC support said they could repair it but as it was out of warranty they gave me a quote for several part replacement they might have to do, and it cost the price of a new handset (500 euros for a motherboard replacement) so in the end I went with a new handset
It's so unfortunately.?
I have the exact same issue and from the last weekish or so, and no luck fixing it or finding out what is causing it. Also tried factory reset, safe mode doesn't help. Randomly its ok at times but typically 5 seconds to wake from sleep mode. Ive done no system updates. And yes camera is affected, almost feels like CPU tied up doing something.
running android 9
software 2.20.709.2
kernel 4.4.153
It must be an APP issue causing this, does someone have the issue on a rooted device to see what's using the CPU. Once its out of sleep mode for a bit its all ok and runs normal.
---------- Post added at 02:42 PM ---------- Previous post was at 02:11 PM ----------
Hi edzilla,
Did you try another ROM, or does anyone with the HTC u11+ not have this issue and if so what ROM/stock version are you on?
I believe I was on the latest update when it happened, and that that there wasn't any update before it started happening.
ill try rooting/aftermarket rom later to confirm if its hardware.
i downgraded back to android 8 RUU and the issue is still there. i have not tried non stock rom yet but this seems like a hardware issue with the screen or CPU once its in full sleep mode. is anyone running a decent alternative rom i can try?
Anybody found a solution? Like with a different ROM? Or confirmed it is hardware?
I have the same. Came out of the blue. First it was draining the battery. That has stopped now. But since a couple weeks, huge delay when starting. Up to 25sec.
Thought it was an app. So did a hard reset, wiped everything. But even without any apps installed, still the same delay when starting from standby.
Android 9
software 2.19.401.2
kernel 4.4.153
Is it worth putting a different ROM? Don't want to waste a weekend...
So maybe better directly getting a new phone? Any thoughts?
Thank you!
ForSH-3719 said:
Anybody found a solution? Like with a different ROM? Or confirmed it is hardware?
I have the same. Came out of the blue. First it was draining the battery. That has stopped now. But since a couple weeks, huge delay when starting. Up to 25sec.
Thought it was an app. So did a hard reset, wiped everything. But even without any apps installed, still the same delay when starting from standby.
Android 9
software 2.19.401.2
kernel 4.4.153
Is it worth putting a different ROM? Don't want to waste a weekend...
So maybe better directly getting a new phone? Any thoughts?
Thank you!
Click to expand...
Click to collapse
I couldn't find a good rom to try and never found a fix for the slow wake issues.. still happens in safe mode so not an app. Most likely hardware.. gave to my daughter who can deal with the issue better than me.
jaya21 said:
I couldn't find a good rom to try and never found a fix for the slow wake issues.. still happens in safe mode so not an app. Most likely hardware.. gave to my daughter who can deal with the issue better than me.
Click to expand...
Click to collapse
Then won't spend time - served me well for 3+ years.
Will get a new phone...
Thanks a lot for letting me know.

Bootloops

My Pixel 3 randomly restarts and gets stuck in long bootloops. The frequency is completely random, ranging from three times a day (rarely) to once a week or two (more common). There is no trigger, sometimes I have it in my hand, doing stuff, and it does that, sometimes it does it when it's sleeping.
The bootloop is always the same.
I see the bootloader message, then th Google logo, and the phone restars after about one second. I never counted to loops but sometimes it must be tens of them. There doesn't seem to be a way to stop them, or at least I am not awaer of any key combinations.
I presume the phone eventually boots into safe mode or something.
I've had it for several months, bought it used in good condition off Ebay, and other than this I never noticed anything off.
This is extremely frustrating and I have no idea what to do.
Does anyone have any idea?
I really hope it never been inside water. Try updating your OS, or change to Custom ROM. If it still occurs, then that's a big problem.
It's most probably an app that's causing this, try disabling/uninstalling some apps that you don't need.
Booting into safe mode is also an option, that way you can make sure if an app is actually causing this.
I factory reset and later on completely reflashed the phone at one point in not too distant past and it didn't help one bit.
It's also completely untroubleshootable given how randomly the problem occurs, which also makes me sceptical about an app doing this
I'm inclined to think it could be a hardware problem.
WalrusInAnus said:
I factory reset and later on completely reflashed the phone at one point in not too distant past and it didn't help one bit.
It's also completely untroubleshootable given how randomly the problem occurs, which also makes me sceptical about an app doing this
I'm inclined to think it could be a hardware problem.
Click to expand...
Click to collapse
It's highly unlikely for it to be hardware problem, unless you have water/dust/humid damage.
Or maybe your phone heats really fast and therefore some pin inside the motherboard gets shortened due to the heat. But what are the chances of this happening?
But just to be sure, what happens when you connect your device to a charger with output more than 2 amp?
Did you modify your device in anyway whatsoever? Anything the previous owner noted about the device?
I didn't nodify it at all.
This is the charger I use https://www.alzashop.com/vention-dual-quick-30-usb-a-wall-charger-18w-18w-white-d6323711.htm
WalrusInAnus said:
I didn't nodify it at all.
This is the charger I use https://www.alzashop.com/vention-dual-quick-30-usb-a-wall-charger-18w-18w-white-d6323711.htm
Click to expand...
Click to collapse
Yeah, just flash some different ROM on your device and we're good.
Make sure you backup everything through TWRP and that you're flashing your device specific ROM.
As a test you mean? I am used to the stock ROM and last time I checked, there was no stable Android 11 (I think) ROM I would use.
WalrusInAnus said:
As a test you mean? I am used to the stock ROM and last time I checked, there was no stable Android 11 (I think) ROM I would use.
Click to expand...
Click to collapse
Was the last time you checked a year ago?? A11 has been out for a good while now. Here: Stock A11 ROM (Blueline).
And not as a test, no, flash it and keep using it. You can also flash custom ROM if that's your thing.
XDHx86 said:
Was the last time you checked a year ago?? A11 has been out for a good while now. Here: Stock A11 ROM (Blueline).
And not as a test, no, flash it and keep using it. You can also flash custom ROM if that's your thing.
Click to expand...
Click to collapse
But I said I flashed the stock ROM before with no luck. You're suggesting I do the same again. That makes very little sense.
What about the Google camera and LOS btw?

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