Hi,
I am unable to use 3G on htc desire. I have set the correct APN. The problem is that when I choose "WCDMA" as the network mode, it automatically switches back to "GSM only". The place where I live has no problem with 3G availability. I feel the problem lies more with my handset. Can someone please help ? Is there anything that I can do to get rid of this problem. My phone has lost its warranty since I unlocked it.
Have you tried any other operator sim card? It's a good troubleshooting to do when this kind of problems happen...
Had problems like that before and it was an incorrect APN setup.
Thanks for getting back. I tried with a different sim and a different operator. They were also not successful. APN setting is perfectly right for the current sim. The APN settings were given by the operator.
rkk1 said:
Thanks for getting back. I tried with a different sim and a different operator. They were also not successful. APN setting is perfectly right for the current sim. The APN settings were given by the operator.
Click to expand...
Click to collapse
Are you using any kind of widget to switch APN on / off, 2G/3g ?... I noticed that for example, Widgetsoid can mess with 3g connection so much that sometimes you need to remove it and reboot the phone so you can get things working again.
Try using another SIM card too. It may give you a clue on what's going on: wrong settings / card with no data activated / etc ...
I am not using any widget to turn on/off the 3g. EDGE services work on my mobile while 3G is not working. If I use the sim card on to a different mobile, 3G works fine without any problem. Tried using another sim card with 3G data activated and that also did not work fine for me on HTC Desire.
Hello everyone,
I am from Europe, France, Using a sim card from Free Mobile. When i was in the US last week, i bought a Verizon Note 5, i saw on WillMyphonework, that it has the necessary bands to work with my network provider, and i checked the bands myself. the problem is that when getting home and putting my french sim card in, i can see the 3G, H, LTE text next to the network bars, but it is greyed out and i don't have access to internet through mobile data.
Has anyone had the same problem before ? is there a way to correct that ?
By the way, i put the apn information of my network provider, so it is not that.
Solved,
for those who have the same problem, update the apn setting then REBOOT the phone.
houss19 said:
Solved,
for those who have the same problem, update the apn setting then REBOOT the phone.
Click to expand...
Click to collapse
how update APN can u please help me
Good evening I turn to you because I have a problem with my slot sim 2 I do not have a 4G. When I activate it I have no network. Roaming and any other settings sound activated. At least I hope so.
Although the phone tells me that the network is available, I can not call or receive calls (same for SMS). On the other hand, a priori, no problem to access the internet via 3G. When I try to call I have the following message: Mobile network not available
Help me
Have you tried any other SIM?
You need to go into your mobile network setting and Dual Sim setting to make sure Sim 2 is active.
Now if you want Sim 2 to use 4G you will have to select this in the Dual Sim setting. By default Sim 1 is the default mobile settings.
At any one time 2 sim are in the device only one will use 4G or 3G the other will use 2G.
here are the tests I made with reboot
https://i.imgur.com/VKXibvQ.png
https://i.imgur.com/XGZ1yXi.png
https://i.imgur.com/iLkoRm5.png
Pleaze help
Help help
Hi. I`ve got an MHA-L29 and I`ve got a problem with dual sim settings. In dual sim setting menu if I select default mobile data (4G services associated with default SIM) on SIM 1 then I lose the signal from that sim (Emergency calls only) and I`ve got SIM 2 signal. If I select default mobile data on SIM 2 I lose signal from that sim and I receive signal on SIM1. Basically, I can`t have both sim working (network signal) because I need to set 1 SIM on default mobile data and the one that I set it`s losing signal.
Maybe someone can help me. Thanks
Coscovitul said:
Hi. I`ve got an MHA-L29 and I`ve got a problem with dual sim settings. In dual sim setting menu if I select default mobile data (4G services associated with default SIM) on SIM 1 then I lose the signal from that sim (Emergency calls only) and I`ve got SIM 2 signal. If I select default mobile data on SIM 2 I lose signal from that sim and I receive signal on SIM1. Basically, I can`t have both sim working (network signal) because I need to set 1 SIM on default mobile data and the one that I set it`s losing signal.
Maybe someone can help me. Thanks
Click to expand...
Click to collapse
This is strange behavior.
By default there is no problem. See my screenshot.
I suppose it is mobile operator's problem.
What is your full version (settings / about phone / build version) ?
What is your country and mobile carriers?
It`s not a mobile operator problem. I use the same sims on mate 8 and it`s fine. It`s exactly like in your screenshot, sim 1 default mobile data and I lose signal, and I have signal on sim 2. If I select sim 2 default mobile data I lose signal on sim 2 and receive signal on sim 1. So basically I can`t use dual sim and mobile data.
I`m in UK with BT and Lycamobile.
Build version was MHA-L29C432B198 but I`ve tried different things and now I`ve got nrd90m test-keys.
Coscovitul said:
It`s not a mobile operator problem. I use the same sims on mate 8 and it`s fine. It`s exactly like in your screenshot, sim 1 default mobile data and I lose signal, and I have signal on sim 2. If I select sim 2 default mobile data I lose signal on sim 2 and receive signal on sim 1. So basically I can`t use dual sim and mobile data.
I`m in UK with BT and Lycamobile.
Build version was MHA-L29C432B198 but I`ve tried different things and now I`ve got nrd90m test-keys.
Click to expand...
Click to collapse
Agree, C432 region is for UK too. So your bug must not exist, but it is here.
Nrd90m test-keys means that metadata from oeminfo does not match with current ROM.
Did you try to rebrand? If yes, just flash ROM again what you flashed last time.
I`m trying now to rebrand, watching tutorial but I`m stuck at
After device enter TWRP, connect to USB cable.
Press ENTER key to continue...
* server not running *
Coscovitul said:
I`m trying now to rebrand, watching tutorial but I`m stuck at
After device enter TWRP, connect to USB cable.
Press ENTER key to continue...
* server not running *
Click to expand...
Click to collapse
Something blocked adb. Maybe HiSuite. Turn it off, then check that pc recognises device.
adb devices
You can issue to refresh adb
adb kill-server
Phone must be in twrp.
I`ve managed to do all the steps, but after restart I can`t get past the Huawei logo, phone enters in Huawei eRecovery where I have Download latest version and recovery (restore your system with wifi) reboot or shutdown. I`ve tried to restore the system with wifi but I can`t (getting package info failed). I don`t know what went wrong during the process but the phone it`s stuck at huawei erecovery.
So now I`ve managed somehow to update emui to 8.0 and android 8.0 and I have build number MHA-L29 8.0.0.321 (C432log), but the initial problem it`s still there.
I still can`t use mobile data or both sims in the same time. The sim selected to be default mobile data lose signal.
I`ve tried to use 1 sim and sdcard but I don`t have signal because the sim it`s set by default to be mobile data.
Anyone?
Coscovitul said:
So now I`ve managed somehow to update emui to 8.0 and android 8.0 and I have build number MHA-L29 8.0.0.321 (C432log), but the initial problem it`s still there.
I still can`t use mobile data or both sims in the same time. The sim selected to be default mobile data lose signal.
I`ve tried to use 1 sim and sdcard but I don`t have signal because the sim it`s set by default to be mobile data.
Anyone?
Click to expand...
Click to collapse
Seems to be hardware issue. Do you have warranty?
I don`t have warranty. Both sims slots work fine one at the time, not together.
I need 10 posts on the forum so I can upload a screenshot.
Coscovitul said:
I don`t have warranty. Both sims slots work fine one at the time, not together.
I need 10 posts on the forum so I can upload a screenshot.
Click to expand...
Click to collapse
OK. Last thing - try to delete and recreate apn settings.
Don't think that they all incorrect, but maybe one of them...
The Mate9 is active/passive: it's impossible to make a call using sim 1 and using mobile data with sim2 but in stand by you can receive calls on both sim. This limitation is not present on mate8 and mate10.
Piergiorgio
I`ve tried other sims, put new apn and it`s the same.
pgmunzi I can`t because I don`t have signal on one of the sims. In dual sim settings, I need to set sim1 or sim2 to be default mobile data. With sim1 set on default mobile data, I`ve got signal on sim2 and no signal o sim1 (emergency call only), not even to receive. With sim2 set on default mobile data, I`ve got signal on sim1 and no signal on sim 2.
Coscovitul said:
I`ve tried other sims, put new apn and it`s the same.
pgmunzi I can`t because I don`t have signal on one of the sims. In dual sim settings, I need to set sim1 or sim2 to be default mobile data. With sim1 set on default mobile data, I`ve got signal on sim2 and no signal o sim1 (emergency call only), not even to receive. With sim2 set on default mobile data, I`ve got signal on sim1 and no signal on sim 2.
Click to expand...
Click to collapse
You can only have data on SIM1. Both sims can be used for calls and SMS (to my understanding). If you have two SIM cards from the same network it should not be a problem, overall. If you have two different networks (one on each SIM) then you might have some issues.
If you have the SIMS on the same network, and they use the same APN, you might want to copy the settings to two different APN's a label them for SIM1 and SIM2.
Also be careful of what version of OS you use. If you download a version that is originally branded for something else, then expect problems. There are also "Gotcha's" with firmware that is taken from one device and reconfigured to work on your device. Usually this is a matter of rebranding and copying underlying code over. This too causes issues with dual SIM phones. I have found this to be true with my MHA-L29C567. Sadly, I would love to have a memory card under the second sim slot along with a second SIM, but I have yet to figure that one out...
hs4842 said:
You can only have data on SIM1. Both sims can be used for calls and SMS (to my understanding). If you have two SIM cards from the same network it should not be a problem, overall. If you have two different networks (one on each SIM) then you might have some issues.
If you have the SIMS on the same network, and they use the same APN, you might want to copy the settings to two different APN's a label them for SIM1 and SIM2.
Also be careful of what version of OS you use. If you download a version that is originally branded for something else, then expect problems. There are also "Gotcha's" with firmware that is taken from one device and reconfigured to work on your device. Usually this is a matter of rebranding and copying underlying code over. This too causes issues with dual SIM phones. I have found this to be true with my MHA-L29C567. Sadly, I would love to have a memory card under the second sim slot along with a second SIM, but I have yet to figure that one out...
Click to expand...
Click to collapse
Just got the same problem (2 sim cards from same network, only obe working at a time) and thanks to you it's solved. I just had to rename the second APN differently.
I have the same problem. Is it solve? Hv been searching for solution.
Hello guys.. I have the same problem in my mha-l29. Did you solve it?
Coscovitul said:
Hi. I`ve got an MHA-L29 and I`ve got a problem with dual sim settings. In dual sim setting menu if I select default mobile data (4G services associated with default SIM) on SIM 1 then I lose the signal from that sim (Emergency calls only) and I`ve got SIM 2 signal. If I select default mobile data on SIM 2 I lose signal from that sim and I receive signal on SIM1. Basically, I can`t have both sim working (network signal) because I need to set 1 SIM on default mobile data and the one that I set it`s losing signal.
Maybe someone can help me. Thanks
Click to expand...
Click to collapse
hi i just wanna ask if uve solved this, Im currently facing the same problem
my both sim are working fine but some time one sim card not work when i reinsert sim. it does work. so what is the issue?
LG V50 Sprint no calls and sms?
I got this phone unlocked and updated working fine with LTE data connection with my provider here ooredoo Algeria fast and stable.
The problem itt showes phone signal is full but when I dial a number it says "no sim card"
+ sms is not working altogether as well.
Any help fix / pointers would be greatly appreciated
Hi!
The same thing happened to me, I couldn't send messages or call until I activated the automatic network mode, otherwise it wouldn't let me call.
I hope I have been helpful with this.
Mc AGV said:
Hi!
The same thing happened to me, I couldn't send messages or call until I activated the automatic network mode, otherwise it wouldn't let me call.
I hope I have been helpful with this.
Click to expand...
Click to collapse
Yes I did reset the network settings last night the phone calls work fine now, But the sms texting still a nogo.
dark4m said:
Yes I did reset the network settings last night the phone calls work fine now, But the sms texting still a nogo.
Click to expand...
Click to collapse
The same problem happened to me, i tried everything..
The only thing that fixed it is:
1. Insert a Sprint SIM card (in my case it came with the device when I baught it. I never had service from sprint and I lived overseas)
2. Select settings >> Network and Internet >> Network settings reset.
3. That is it!
Please note that this method only worked when I inserted Sprint Sim card, it did not work with my actual sim card..
After the settings were reset, I removed Sprint SIM, and inserted the other SIM, and it worked perfectly!
Ialzaben said:
The same problem happened to me, i tried everything..
The only thing that fixed it is:
1. Insert a Sprint SIM card (in my case it came with the device when I baught it. I never had service from sprint and I lived overseas)
2. Select settings >> Network and Internet >> Network settings reset.
3. That is it!
Please note that this method only worked when I inserted Sprint Sim card, it did not work with my actual sim card..
After the settings were reset, I removed Sprint SIM, and inserted the other SIM, and it worked perfectly!
Click to expand...
Click to collapse
This worked once for me, then I had to remove my tray to insert an sd-card and didn't work anymore... network settings struggle to reset (will take 10-20s and then crash out) what could it be? I'm using a heicard and discussing the procedure in this thread: https://forum.xda-developers.com/t/unlocking-lg-g8-sprint-bad-esn.4092771/page-2
UPDATE: if you still get the "SIM not provisioned for voice" message, do a backup, then full restore of the phone, then repeat the above steps. You should now be able to make phone calls, but not connect to LTE. Download an app called "AddAPN" from the play store and manually save the Access Point Name for your carrier (yours will be different from mine, but I'll add it as reference, it's in italian, but you should get the gist, relevant steps are 10 through 14: https://www.helpforsmartphone.com/coopvoce/it/lg/g6/android-8-0/guides/22/Configurare-Internet-LG-G6)
with my sprint lg v50 and i can "Add APN" already.
i dont need an app
@en11gma Are you on android 9 or 10,and what is your security patch level?
Thanks.