Mi Note 10 weird screen issue (ghost touch?) - Xiaomi Mi Note 10 Questions & Answers

Hi all,
Just got this Mi Note 10 today and while setting up the phone I started to get those weird screen touches..
Happened so often that I enabled 'Show Taps' via developer options and recorded it here:
https://imgur.com/a/T2Otpht
>> Is there anything I can do about this? Not sure if this is a Hardware or Software fault?
Any thoughts welcome!
thanks

tibrocks said:
Hi all,
Just got this Mi Note 10 today and while setting up the phone I started to get those weird screen touches..
Happened so often that I enabled 'Show Taps' via developer options and recorded it here:
https://imgur.com/a/T2Otpht
>> Is there anything I can do about this? Not sure if this is a Hardware or Software fault?
Any thoughts welcome!
thanks
Click to expand...
Click to collapse
Okay, this is weird. Which version is it? And did you have already tried to reset your device? If it's still there it's probably a hardware defect.

ItsBen12000 said:
Okay, this is weird. Which version is it? And did you have already tried to reset your device? If it's still there it's probably a hardware defect.
Click to expand...
Click to collapse
Model version M1910F4G
MIUI version MIUI Global 11.1.1 Stable (QFDEUXM)
Did a factory reset and was doing the same thing...

tibrocks said:
Model version M1910F4G
MIUI version MIUI Global 11.1.1 Stable (QFDEUXM)
Did a factory reset and was doing the same thing...
Click to expand...
Click to collapse
Well, I had the same MIUI version and region. I bet it's not a software problem. Just send it back

ItsBen12000 said:
Well, I had the same MIUI version and region. I bet it's not a software problem. Just send it back
Click to expand...
Click to collapse
Right, so no fix really... disappointing as the cameras are impressive

My device came shipped with Android Pie Based Miui 11, no screen weirdness. Just after the Android 10 updates that ghost touches appear. So I guess it's just software bug.

me too, sure software problem.

Thanks for the feedback, if software-related were you able to roll back to fix this?
Happy to try a workaround as I'm very reluctant to send it back..

worth a try though, but unfortunately Xiaomi didn't provide stock ROM specifically for my region so I left with no choice

Completely puzzled as I did a Factory Reset via Recovery and haven't seen the issue for past 2 days, I've left the screen touch tracing on and no 'ghost touch' was recorded..
so I don't know what to believe anymore, got an open return ticket but would hate to send it back without needing to..
how can I make sure issue is gone?

Hi, i had this problem 3 weeks ago, temporary solved with hard reset, worked perfectly until yesterday night when this problem went back.
Hard reset again, problem still there.
Someone solved it permanently?
It is really weird because, if i turn off/on the display, sometime works sometime not :S

The phone came with Android 9 and I started to face this after updating to Android 10. The issue is not extreme as shown in the video, it just the touch becomes slow to respond and hard to type fast with the keyboard. Turning off the screen and turning back on solves it temporarily sometimes.
I tried disabling on screen fingerprint and the problem seems to be reduced now. Definitely a software bug

I'm using Mi note 10 lite it also has same problem. Sometime touch freezing and after press power button automatically fix. Some time need to restart. And also one person told me he is fixed by this issue by turned off fingerprint sensor.

UnlimitedBB said:
The phone came with Android 9 and I started to face this after updating to Android 10. The issue is not extreme as shown in the video, it just the touch becomes slow to respond and hard to type fast with the keyboard. Turning off the screen and turning back on solves it temporarily sometimes.
I tried disabling on screen fingerprint and the problem seems to be reduced now. Definitely a software bug
Click to expand...
Click to collapse
I have the exact same problem as you, slow to respond and hard to type. Need to apply more force on the screen for it to respond. This happened randomly throughout the day but are more common during night time for me.
I think it has something to do with the screen lock pin or fingerprint, by changing the screen lock from ie pin to pattern or turning off fingerprint print seems to temporary fix the issue. Another solution is to reboot the phone. I'm using Note 10 Lite btw.

BengCurd said:
I have the exact same problem as you, slow to respond and hard to type. Need to apply more force on the screen for it to respond. This happened randomly throughout the day but are more common during night time for me.
I think it has something to do with the screen lock pin or fingerprint, by changing the screen lock from ie pin to pattern or turning off fingerprint print seems to temporary fix the issue. Another solution is to reboot the phone. I'm using Note 10 Lite btw.
Click to expand...
Click to collapse
I am using the Pro version. Looks like this issue is common for all the phone models in the Note 10 series. Yes, I have noticed that this issue often happens at night.

Try switching off MIUI optimization under Developer Options and restart your device. Then switch it On and restart again. This workaround solved my issue.
https://imgur.com/a/vbvsiyy

CharlesJFRq said:
Try switching off MIUI optimization under Developer Options and restart your device. Then switch it On and restart again. This workaround solved my issue.
https://imgur.com/a/vbvsiyy
Click to expand...
Click to collapse
This fixed the issue for a few days and it started to reappear again. When the issue appears, if I turn on Game Turbo for any app (eg: WhatsApp) that particular app doesn't have this touch issue. Looks like a software optimization or battery optimization of MIUI is causing this issue

UnlimitedBB said:
This fixed the issue for a few days and it started to reappear again. When the issue appears, if I turn on Game Turbo for any app (eg: WhatsApp) that particular app doesn't have this touch issue. Looks like a software optimization or battery optimization of MIUI is causing this issue
Click to expand...
Click to collapse
What firmware version are u in?
I'm currently at 11.0.16.0 and fortunately this issue did not yet reappeared after the workaround.
This is definitely a software ISSUE with MIUI.

CharlesJFRq said:
What firmware version are u in?
I'm currently at 11.0.16.0 and fortunately this issue did not yet reappeared after the workaround.
This is definitely a software ISSUE with MIUI.
Click to expand...
Click to collapse
MIUI 11.1.3.0 Global Stable

Will try out the MIUI optimization to see whether issue still arise. I'll see if my game turbo have the same issue as you too.
I'm currently at 11.0.7.0 (Mi Note 10 Lite)
Edit: Mi optimisation doesn't work for me but the Game Turbo trick do work.

Related

Gravity sensor suddenly stopped working

Hi, it appears that recently the gravity sensor in my Nexus 5 stopped working.
At least it is what it seems by using sensor testing apps. And this makes it impossible for the phone to get its orientation (compass is not working).
Screen rotation is still working fine though.
Here is what happened exactly: not long ago I was using Google Maps, but the phone was a bit sluggish so I decided to reboot it.
After rebooting I opened Google Maps again and immediately noticed that the orientation indicator was missing (the blue "beam"), while it was present before the reboot. But I didn't care about it, and just thought that the compass needed re-calibration.
After a few days the orientation indicator was still missing, and the phone never asked me to re-calibrate, as it used to do before instead.
Then one day I launched Google Sky Map, and noticed that the view does not rotate automatically.
So I fired up a sensor test app I had installed (asd.vector.sensor), and no data is displayed for the Gravity sensor. Also orientation is not displayed and the info says that the gravity sensor is used to compute orientation, too.
Other sensors are ok, and as I already wrote screen rotation still works great.
Any clues about this issue? Did anyone ever experience this?
I'm afraid a system restore would not help...
I'm using Resurrection Remix ROM, Android 6.0.1.
Thanks.
If the problem exists on a stock ROM, it could be a hardware fault.
audit13 said:
If the problem exists on a stock ROM, it could be a hardware fault.
Click to expand...
Click to collapse
Ok yes, but I still do not know if it exists on a stock ROM.
Taking it the other way around... Do you think there is real possibility that it is a software fault?
I mean: did it ever occur to anyone? Is there really any hope that resetting my phone to stock will fix this?
I HATE having to reset my phone...
Thank you.
I stopped using custom roms a while ago because of minor problems that would suddenly appear.
I don't think there is a way to really tell if it is software or hardware unless you reset or use a stock ROM.
audit13 said:
I stopped using custom roms a while ago because of minor problems that would suddenly appear..
Click to expand...
Click to collapse
Well, that's a little hope at least.
I will need to find some time to re-stock my Nexus and try.
Thanks .
Ok, I restored the phone to stock and all sensors work again now!
Thanks audit13 for pushing me in that direction .
That's great that it was a software bug in the custom ROM.
Now you get to hunt for a custom ROM that works with a minimal or zero number of issues

Scrolling problem on android 11

Hello
I have a problem with my f2 pro. After updating to android 11 I got some weird scrolling problem. When I'm scrolling it suddenly stops and I need to take my finger off screen and put it again. I'm attaching video with that problem.
Rebooting phone helps for a while but after a while the problem returns.
My current miui version is: 12.2.4.0(RJKMIXM).
I don't know if it is software problem or maybe hardware issue.
Thanks for your help
deleted.
I have the same problem as you have as. It started after the phone was upgraded android 11. As you said rebooting the phone is solving the problem temporarily, then a few hours later it repeats.
I think it should be software problem, not a hardware problem.
Anyone else have this problem?
maciejhka said:
Hello
I have a problem with my f2 pro. After updating to android 11 I got some weird scrolling problem. When I'm scrolling it suddenly stops and I need to take my finger off screen and put it again.
Click to expand...
Click to collapse
I had the same problem, I couldn't even drag and drop icons from one screen to another, it looked like the digitizer "thought" that I removed my finger, reset to factory settings solved it in my case. Setting everything up from the scratch was a pain though...
morote said:
I had the same problem, I couldn't even drag and drop icons from one screen to another, it looked like the digitizer "thought" that I removed my finger, reset to factory settings solved it in my case. Setting everything up from the scratch was a pain though...
Click to expand...
Click to collapse
Hi, i reset the factory settings on saturday. It's solved on that day but today (4 days later) i have the same problem again. I think it should be android 11 problem, it mustn't be hardware problem because it started after android 11. And it's very annoying. I have to restart the phone after i see the problem.
ozn_altnbs said:
Hi, i reset the factory settings on saturday. It's solved on that day but today (4 days later) i have the same problem again. I think it should be android 11 problem, it mustn't be hardware problem because it started after android 11. And it's very annoying. I have to restart the phone after i see the problem.
Click to expand...
Click to collapse
Is it possible that it's one of the apps that you installed causing this?
Did you try to replicate the problem using your phone in safe mode (without third party apps)?

Question Ghost touch issue

Hey guys!
I'm currently on ArrowOS 07.09 build with firmware 12.5.1. In the last 2 weeks I got ghost touch issues quite frequent. The phone starts to recognize touches crazy fast without me touching it and doing random things. I have to lock the phone with the power button to make it stop.
Does anyone else have or had the same issue? Is it a hw or sw related issue in your opinion? Any tips, ideas, working methods are welcome to make it stop.
Thank you!
It's mostly a SW issue , but it can also be a hardware issue(extremely rare),change the room to pixel plus UI 3.7 most stable(tested by me).
edit: also less bugs than others and very fluent.
I had the same problem. The solution is to turn off the Game Turbo app. Your problem will be solved.
Mine problem is solved by send it to service center. They replaced screen module.
Reporting.
For anyone facing heavy ghost touch issue, you might want to try indonesian miui 12.5.2 rom (rjuidxm)
Previously I got ghost touch on xiaomi.eu 12.0.4, 12.5.1, 12.5.2 to 12.5.4, few arrow OS version, to the point that I got tired of testing backing up restoring and doing clean flash everytime, because this is my primary phone I use for daily driver
But now I have used miui 12.5.2 ID for 9 days and haven't faced any ghost touch.. I also always turned on show taps on dev options so that I'll know if theres any ghost touch, and theres none so far (I have 6/128 unit with tianma panel)
But there's huge performance drop in this rom, game that I play (PGR) have noticeable frame drops where theres none before, others also reported lower performance on genshin impact
i dont have such issue
at least i dont notice it responding to "something" when i just leave it on table
btw, clothing contacts are also contact
Antonio7489 said:
It's mostly a SW issue , but it can also be a hardware issue(extremely rare),change the room to pixel plus UI 3.7 most stable(tested by me).
edit: also less bugs than others and very fluent.
Click to expand...
Click to collapse
sw?
Skytsengel said:
sw?
Click to expand...
Click to collapse
software?
runfox said:
software?
Click to expand...
Click to collapse
software
Skytsengel said:
sw?
Click to expand...
Click to collapse
software my friend , i write it fast
For me, it has helped now to set the refresh rate and the screen to 60 Hz. We'll see for how long. All other activities did not help, including the game turbo exclusion.
Unfortunately, but with the 60 Hz refresh, the touch has gone crazy once, but it probably happens less often
well it depends on what screen you have, if it's tianma the ghost touch is "normal" and will only get worse because is hardware related, if it's Huaxing it's probably software related or (very bad luck) defective screen...
you can know your screen:
If you are on a Custom ROM or have installed Magisk:
1. Download Device Info HW application
2. Tap on 3 dots in the right corner of the application
4. Restart the app
5. Check LCM (above touchscreen)
dsi_j20s-42-02-0b <- CSOT/Huaxing
dsi_j20s-36-02-0a <- Tianma
If you are on MIUI without root:
1. Open your dialer and enter: *#*#284#*#*;
2. Open a File Manager, go to ~/MIUI/debug_log/ directory, you should see an archive named bugreport-yyyy-mm-dd-HHMMSS; (Date and time when bugreport was created)
3. Extract that archive, then extract another archive which was in bugreport zip, its name should look like this - bugreport-vayu_global-RKQ1.200826.002-2021-05-27-13-32-52.
4. In bugreport-vayu_global folder open dumpstate_board.txt and type in search tianma. If it's found, you have tianma, otherwise huaxing.
Thanks. I checked my tianma. I found such a coincidence "MDPPLATFORM_PANEL_TIANMA_NT36672C_J20S_LCD_VIDEO" How do you think to advertise the phone?
Well there is many reports that it fixed with MIUI 12.5.5.0 global latest update. ( confirm it, please!?)
For me never happened "tianma".
Regards
Jestem na miui 12.5.2.0 EEA i nie ma jeszcze aktualizacji do 12.5.5.0
Update to miui 12.5.5
Antonio7489 said:
software my friend , i write it fast
Click to expand...
Click to collapse
ok thanks for be clear XD
Abdullah.Csit said:
Well there is many reports that it fixed with MIUI 12.5.5.0 global latest update. ( confirm it, please!?)
For me never happened "tianma".
Regards
Click to expand...
Click to collapse
yes my phone update the MIUI to 12.5.5.0 and everything its good and smooth but I'm a little scared, if another update ends up breaking the device. On the other hand, I activated the option, to see the touches on the screen through the developer options, and detect that when I use YouTube and try to put a video in landscape using the button in the video, a single ghost touch appears in the middle of the screen, it does not affect at all apparently, but it seems to me that the ghost touches were not corrected correctly or in its entirety.

General A way to fix ghost touch (Poco x3 pro 8gb)

Hello, I have 3 poco x3 pro phones among my friends, we were looking for a way to remove this ghost touch and I think we've done it .. We had a week with all settings and there is a solution. Turn off miumi optimization (in developer settings), reset the phone, then download another launcher we downloaded the nova launcher and uninstall my launcher then reset the phone again and .. No ghost touch for 6 days !!! And that's on 3 phones. We also have a setting for 60hz .. It's worth trying, maybe it will help you too
Reset? Like Factory Reset?
reset or reboot the phone?
Reset means? Factory reset or reboot?
Update to 12.5.5.
I have 2 days in xiaomi.eu 12.5.5 and finally after 2 months the ghost touch has been dissapear.
This happened to me twice, I got moisture trapped in the crevice between the jelly case and the screen. The issue went away after I disregarded it and just went on with my daily life. It's the small things that gets the best out of us, but don't let it ruin your everyday life.
Update your software miui
Hi, I had the same problem before. I tried all the hints about developer settings and so on, but nothing really helped, it always came back after a little while.
I had a feeling it had to do something with high activity on the display or touch. In my case it often happened after lots of activity on the screen.
I disabled a background I had running, Earth 3D, and now the ghost touch effect is fully gone.
The rest of my system is pretty normal with latest original Poco launcher. So here I would say it is a firmware / systembug and some software might be incompatible at this state.
Hope this helps to find a temporary solution for yourself until Xiaomi delivers a solution (lets see how their support takes things serious)
TheLoading said:
Update to 12.5.5.
I have 2 days in xiaomi.eu 12.5.5 and finally after 2 months the ghost touch has been dissapear.
Click to expand...
Click to collapse
Same here.
till in 12.5.4 i disabled the game turbo and used microsoft or other launcher, and that had helped me with the ghost touch issue. 12.5.5 doesnot have such issues.
On mine, i send it to service center. They replace screen module.
Bojarow said:
Hello, I have 3 poco x3 pro phones among my friends, we were looking for a way to remove this ghost touch and I think we've done it .. We had a week with all settings and there is a solution. Turn off miumi optimization (in developer settings), reset the phone, then download another launcher we downloaded the nova launcher and uninstall my launcher then reset the phone again and .. No ghost touch for 6 days !!! And that's on 3 phones. We also have a setting for 60hz .. It's worth trying, maybe it will help you too
Click to expand...
Click to collapse
Installed another launcher, ghost touch seems to be fixed. Seems like the ghost touch is a software bug of the poco launcher.
Ghost touch fix .
Install from twrp.
zibibo said:
Ghost touch fix .
Install from twrp.
Click to expand...
Click to collapse
Anyone tried this? There seems no "explanation" for this
GoMati said:
Anyone tried this? There seems no "explanation" for this
Click to expand...
Click to collapse
In my cell phone it works, otherwise I would not have shared it.
in 12.5.5
The fingerprint sensor does NOT work if you lock the device using Nova launcher shortcut.
Which sucks
zibibo said:
Ghost touch fix .
Install from twrp.
Click to expand...
Click to collapse
This flashable ZIP is totally unrelated to the screen. It contains modified drivers for the fingerprint reader.
The only thing it could possibly fix is scrolling issues when touching the finerprint reader. But if you have actual ghost touches on the screen this won't help you.
zibibo said:
Ghost touch fix .
Install from twrp.
Click to expand...
Click to collapse
Is the fix compatible with ArrowOs or lineage os ?
P.Bamos said:
Is the fix compatible with ArrowOs or lineage os ?
Click to expand...
Click to collapse
Load the no gravity kernel for arrow os for me it fixed my ghost touches, you dont need to tweak just load the kernel as it is.
williamsjp said:
Load the no gravity kernel for arrow os for me it fixed my ghost touches, you dont need to tweak just load the kernel as it is.
Click to expand...
Click to collapse
Can confirm. Installed No Gravity Kernel (v3.0.1) over LineageOS 19.1 and no ghost touches since.
Update: One full week, zero ghost touches.

How To Guide How My device survive hard brick after 2 years (Problem&fix)(My experience)

I buy my phone via online store with good condition then after using it for day i notice this phone flicker so much when play game i try many way but can't find fix for it so i wait for 2 updated os after every update i do factory reset 2 time to make my poco clean then it fix phone show it strength after this play i can play my fav gama ghenshin impact with high setting just fine
after 6 months my device got restarting after see many sources many people got his phone bricked after keep restarting and no solution so how do i pass this stage actually i believe this is software problem why im so sure because i have same problems before but for redmie 8a how do i fix it by disable mui optimization then open battery optimization then disable battery optimization from mui security app then no restart will happen again i believe this problem happened because mui depends on security app but android sistem when low in ram somehow kill it then security app.
next 6 months new problem show up my volume button keep pressing at that time i believe it broke but when see some videos there another software issues sone YouTubers disable talkback fiture then it fix i try it not hoping anything but it work clearly another software problem.
then after years with bo more problem today new problem show up just got update for mui security plug in after update it my phone power button it keep pressing it self once again i thing it broke because it keep restarting i try keep pressing button to enter safe mode when i enter it it positive my power botton broke because even slightly touch make phone sleep but then i remember volume button problem i try disable some thing nothing work until i uninstall all new updates app i unistall mui security core components that get update from mui security plug in then it fix my power button no longer pressing clearly it another software problem.
i hope my post can help other poco user with same problem as me hope it can fix your phone like mine
good luck everyone
I think it might be an issue with MIUI 13 itself, I haven't updated to MIUI 13 (currently using MIUI 12.5.7.0 Android 11) and I haven't experienced any major problems other than some minor UI bugs.
when i buy my device (2021 global variant) i get ghosting touch but just on miui 12, on custom rom i haven't experienced any problems
I've no problem 'compensation" Poco. I'm use in the moment a Samsung s21 Fe and I miss Xiaomi
joke19 said:
I've no problem 'compensation" Poco. I'm use in the moment a Samsung s21 Fe and I miss Xiaomi
Click to expand...
Click to collapse
Really? Nice to hear that...
kairusds said:
I think it might be an issue with MIUI 13 itself, I haven't updated to MIUI 13 (currently using MIUI 12.5.7.0 Android 11) and I haven't experienced any major problems other than some minor UI bugs.
Click to expand...
Click to collapse
To add on to this I ordered mine from the EU through Alibaba

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