My XZ Premium Randomly Stops Charging - Sony Xperia XZ Premium Questions & Answers

It's been really hot (37°C to 42°C) recently where I live and when I charge my XZ Premium, it randomly stops charging for some reason even without me moving the cable.
I can get it to charge again by replugging the adapter from the wall socket. But after some time it just stops charging again. I've also tried several other cables and adapters but all have the same issue. I've also reset my phone using the phone's reset function with the issue still present.
I don't know if it's because of the hot weather that's causing this or some other issue. So if anyone can help me out with this, it would be great.

Related

Slowest Battery Charging

Alright, so here is a fun issue to deal with. My notepro has always been a little slow to charge, but most of them are. However, its gotten very bad.
I have had issues with screen flicker and a little heat issues and some other small things off an on. So, fed up with it, a few days ago I rooted the tablet. It worked fine. Then I tried to install a new kernel and rom that was getting good reviews. However, when i did this, I couldnt get past the boot screen. Several reinstalls of stock and customer kernels later, my tablet started flashing and eventually died. When it was plugged in, it would show the battery icon with a circle in the middle but then die. Several tries to fix only seemed to solidify the tablet's fate.
However, yesterday I gave it another shot. I assumes the tablet had heated up and made the solder loose, so after a while it was solid again. It started charging, and after reinstalling stock rooted rom and stock kernel repeatedly, it was working again. I then installed the rom and kernel I was trying to before (I had to have a custome kernel to be able to control voltage for the screen flickering issue).
Now it is actually working. All functions are working, and oddly enough I am not seeing any screen flickering.
Only one real problem remains. Battery charging. The battery is charging so slowly that when the tablet is turned on, it doesnt charge at all, it creates a stalemate between charging and draining. It also drains pretty quick. The power drops about 5% in about 5-10 minutes of full screen brightness use (I was testing it this way to try and see if it would flicker again.
Its been charging for about an hour now, and only gone up 5%.
I have tried a couple cords and different bricks, but to no avail.
There are some thoughts, I am wondering if the tablet is only drawing power as if charging from usb, so only around 0.5a instead of 2.4a or so . I am also wondering if there is still a hardware issue.
I do not think it is the rom or the kernel, as this issue was happening as well after I got the tablet working again on stock but before I tried isntalling the rom/kernel again.
Any suggestions? I would be very appreciative.
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
If you are using usb cord not usb3 cord it will charge very little when using tablet . Mine will charge when off and below 25% to full in 7 or 8 hrs overnight.
Sent from my SPH-L300 using XDA Free mobile app
Could be a bad charging port dock/flex cable. These are actually pretty easy to replace and can be found on Amazon. I had to replace one on mine. Try searching for a usb charging port dock flex cable for samsung galaxy note pro. That will cause the issues you are seeing. However the screen flickering sounds like a voltage issue caused by a cracked solder pin from the battery connection to the board. Which is very common on these and hard to see without an electronics magnafication glass. You could try taking the back off and pressing the battery connection firmly while plugging in your tablet and powering it one to see what happens. Either way sounds like a hardware issue.
snifferno said:
I had simular problem with very slow charging, reboots and bluescreen. I opend my note to check battery plugg for broken soldering, but I found no problem with it. But to check turely i unplugged battery from main bord and replugged it again. After that I had no problem at all, now its charging normal, no reboots.. stil working perfect after averyday use for about 8 mounts......
Click to expand...
Click to collapse
Ok Guys, had the same problem with my 12.2 samsung tab pro, changed usb chargers, cables etc.
Found that the connector on the tablet itself (female) did not made good contack with the male usb.
So i simply , very careful, with a pair o pliers closed both tips on the usb conector, so the cable enters more tight. And voila, the usb amp meter i had showed a rate of charge from .33 amp , jumped to 1.73 witch is more than enough to charge and use tablet at the same time.
You need to do this at the end of the cable that plugs on the tablet, that is kind of double, maybe a e.0 usb or something like that. Make sure to close both tips. You want a tight connection

Charging problem/USB not recognized

Hi all,
Anybody experiencing slow charging from time to time? I noticed when I plug in the phone to the outlet it doesn't recognize the cable instantly and the phone vibrates three times then the charging indicator turns on! I tried to plug in the phone to my PC and it was not recognized by it.
Two days later the problem disappeared and everything was back to normal, charging fast and able to connect it to the PC.
Now a day after that it's back to the old problem!
I am not sure if that is a software issue or a hardware defect!
Any ideas?
PS. I tried two different cables and another AC adapter
Sent from my F8331 using XDA-Developers mobile app
Good day,
I am having the same problem. Any updates, solution or ideas regarding to this?
Hope for a reply soon.
Thank you.
I'm using XC but am having similar issues lately. This problem has also disturbed BatteryCare because it thinks the phone was plugged and unplugged repeatedly.

xperia XZ charging problem

Hi, I am a novice in phone repairs though I have successfuly replaced the screen and charging ports on a samsung s6 and note 4.
I am requiring some expert advice on this problem, I was given an XZ from my friend with a cracked screen and charging problem, the charging port became temperamental and failing (at least I think it was that) and eventually wouldn't charge at all. The charging port was handled a bit harshly toward the end, for example the charging cable lifted up and down to try to get a charging response.
Anyway I ordered a screen/digitizer and charging port flex for it, and fitted them, following a guide. Before this, the phone had around 2% charge. After the repair, I switched it back on and conncted the charger, the screen was fine, however there was no response from the charger. The phone then ran flat and eventually ran flat enough to not be able to show the "low charge" symbol when the phone is off. Then after plugging and unplugging the cable (via USB in the pc) it would charge for what seemed a second then stop, the red charging notification light was lighting up. The same happened with a wall charger. I then stripped it back down and back together again. This time there was no response if I remember right, then I connected it to the wall charger and left it for 3 hours or so. I went back to it and it had charged up to 15%.
Now i'm at the point where the phone is working, it's on 90% now, but it charges very slowly, around 60-350 mA per hour on Ampere app. So a full charge is around 12+ hours. This is in the wall socket with a fast charger. Additionally, it takes 10 seconds for the phone to recognise the charger after is is plugged in and that is consistent each time I plug it in. The phone now isn't recognised by my PC via USB, and also won't charge that way also, it just doesn't do anything if I plug it in there. Other than that, the phone works and it holds its charge well.
Any ideas? Thank you.
2 Pics of battery app:
imgur.com/a/YnNtp
pick up an original sony charging cable - no idea why it makes such a difference, but.........
Hi, thanks for the reply, I bought a sony charger but it's still the same, drawing about 50-300 milliamps from wall charger, not recognised by PC and takes 10 secs exactly for the phone to recognise it's being charged. It's just odd how it stopped charging before the "fix", now the new flex lets it charge slowly. Can a battery problem cause this? It still holds its charge well. Maybe this problem is recognisable by some phone repair experts around here? any ideas?
Thanks
Noticed the phone only draws charge from a 3amp charger, anything less isn't recognized. And the power drawn from a 3amp can be 30-1000ma but averages around 300 ma. Can anybody point me to a hardware forum maybe? I can't find any, i guess it need taking to a phone expert but it's gonna end up costing more than its worth with the stuff i have done already.
Aukey Quickcharge 3.0 is working fine. It is cheap too.
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
dibdin said:
I have just purchased a aukey charger, but my XZ seems to be taking longer to charge than the UH20 charger that came with my XZ. Any suggestions guys?
Click to expand...
Click to collapse
Buy a UCH20
Sent from my F5321 using XDA-Developers Legacy app
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
I have exactly same problem with you
I am about to buy a new charger, yet I saw your post
At first I thought it was the cable. Then my cable work normal with other phone. So does my charger, it connect perfectly with other phone (xperia xz premium and xiaomi mi5)
It seems that our phoneis the only one who can'y charge normally.
I am quite depressed, also looking for solution. Mind if you share if you have succedeed? Thanks before
---------- Post added at 01:44 AM ---------- Previous post was at 01:25 AM ----------
Try plug in and plug out. My phone sometimes charge a normaxl. But need a lot of effort
Solved
Use the the detect usb in the notification keys before connecting the charger,, this will solve the fast recharging issues
Did you solved problem? I have same issue. Changed battery, usb-flex, no luck
Hi,
I have bought an used XZ.
The owner sold me this phone because he need new battery. I have replaced the old one after a week of test. The old battery works only for 6/10h and drain totally during night even if the phone is turned off. The new one have the same problem. I try to solve with an other battery, and nothing same problem. 12h of standby, after is totally drained. The strange thing is that I have the same battery life even when the phone is turned off, but not only this. If the phone is in 0% he charge without problem. If we have any % of battery I need to connect and disconnect the charger from a wall plug many and many times before he start charging. Phone give me the charge icon for a second and after nothing until I disconnect the charger from a wall plug(I have tested different charger and cable). During my investigation I have found that this phone results every time a little bit hot even if turned off. I have try to disconnect all is possibile, but the heat is from CPU! Now I know that this is the cause of fast discharging in all conditions.
Now I need to know if anyone with a "normal" unit feel the phone heat while turned off and while is on wich temperature have. Mine is every time on 34/35° in standby. Let me know,
thanks
i have same problem . sony xperia xz and sony corp is very very Rubbish
Hi Guys,
I found a way to charge my Xperia XZ with the same loop problem.
Try to push upper volume pad together with power button and plug in the charging cable.
Hold the buttons for 3-5 minutes - you will feel vibrating signals like 3 short and 1 long.
so hold it and then simply leave it for a several minutes and it should start to accept the charge.
Alex Kutikhin
Yes - I had this problem...fixed it by holding in POWER UP and OFF button for 120 seconds.
Do not let go...you will feel vibration (1 short, 3 short). Keep holding for 120 seconds.
Device should now be powered down. Plug in charger cable and leave device off until 100% charged.
Still no fix for the original post’s problem? Having the exact issue with my xzs right now.
lstic said:
Have you tried cleaning/replacing the charging port itself? As i see, you replaced only the flex cable.
There's probably extremely weak contact somewhere in the charging hardware i think, because you need 3.0 A charger to get any kind of charging response. Weaker current probably gets lost at that 'weak contact'.
Buying new chargers won't fix that if you ask me
Click to expand...
Click to collapse
Thanks for the hint...
Old Thread, I know, but I encountered this issue today on an Sony X compact - F5321. Fixed it and want to report back for the next guy.
Same symptoms, noticed first a slow charge, phone was drawing low current and only responding to cable after 10 seconds of plugging in. I than checked for data connection, couldn’t get any. Opened it changed the USB port - BINGO - that fixed the issue, everything working nice.
TLTR: no Solution in Software, it’s a faulty USB-port. change it.
Have a nice day.

Weird charging issue when using third-party USB Power Delivery charger

Hi, I'm having this weird charging issue with my Pixel 2. It happened right after I updated to November patch.
I am using the Tronsmart U5P charger, it has one USB-C port which supports 30W Power Delivery. Since November patch, sometimes when I try to charge my phone, the lightning icon will appear in the battery icon then immediately disappear and appear again. This repeats on and on and the phone won't charge.
What makes it weird is that this issue happens randomly. Sometimes it charges normally, sometimes this issue occurs.
I have tried many cables: The cables that originally came with Pixel 1 and Pixel 2, Genuine Apple USB-C cable. All of these have this issue.
You might think that this is the problem with the charger, but I also have Aukey power bank that supports Power Delivery and it sometimes has this problem too!
Moreover, if I use the original adapter that came with the phone, no problem at all. It charges normally every time.
I have tried rebooting into Safe Mode and it didn't help. What I haven't tried is factory reset.
I don't know if Google would offer a replacement unit for issue like this because using the original charger works normally.
Anyone using third-party USB-PD charger? Do you have this issue? Please share. Thanks.
Have you tried cleaning out your charging port with tweezers, qtips, compressed air, etc?

Slider and usb malfunctions

Good evening to everyone
A few days ago, I changed the phone's battery. After that, phone isn't charging with every charger, plus wireless charging isn't working. But when the phone is switched off, everything regarding charging (wireless charging, use of any charger) works absolutely fine....
Also, the slider mechanism, triggers by itself, without me touching the screen. (it vibrates)
I dont think its a software problem, cause I did factory reset.
Any ideas?
Thanks in advance!

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