Database Info

Notification's issue on this beautiful device

I got mate 8 (Chinese version) about a week ago and it's an amazing device but it has a major issue with receiving notifications!!! Having an amazing phone with such major issue is like having a BMW with Toyota engine!!! Has anyone find any solution to this issue?

abbody8002 said:
I got mate 8 (Chinese version) about a week ago and it's an amazing device but it has a major issue with receiving notifications!!! Having an amazing phone with such major issue is like having a BMW with Toyota engine!!! Has anyone find any solution to this issue?
Click to expand...
Click to collapse
Hi there. I got the same problem (chinese version) Try to allow Auto start, keep wlan and mobile data on during sleep, allow app to run on backround and change the power plan to performance and let us know if it worked for you. Mine didnt work tho

NikGi said:
Hi there. I got the same problem (chinese version) Try to allow Auto start, keep wlan and mobile data on during sleep, allow app to run on backround and change the power plan to performance and let us know if it worked for you. Mine didnt work tho
Click to expand...
Click to collapse
I already tried that with no luck

abbody8002 said:
I already tried that with no luck
Click to expand...
Click to collapse
Me neither. Hopefuly someone else have better solution or huawei will release an update

abbody8002 said:
I already tried that with no luck
Click to expand...
Click to collapse
Do you also have problem with the google maps? It cant determinate the location on wlan and netowrks. Only if i switch on the GPS.

NikGi said:
Do you also have problem with the google maps? It cant determinate the location on wlan and netowrks. Only if i switch on the GPS.
Click to expand...
Click to collapse
I just checked and apparently I have the same problem

Great!! Lol. Cant find any solution for this either

This is so upsetting

abbody8002 said:
This is so upsetting
Click to expand...
Click to collapse
Maybe need to wait till the international rom is out and flash it??

I have no other choice

abbody8002 said:
I have no other choice
Click to expand...
Click to collapse
Keep me posted if you find any solution pls. Tnx

What's your model number?

charlieb620 said:
What's your model number?
Click to expand...
Click to collapse
NXT-AL10

OK I'll go with the L29 than.

Hi at all in the general page of Huawei Mate 8 in this forum speak that the problem isn't the Mate 8 but new version of Android, and change same option solve this problem, try to see it

Update from the new firmware B137 for AL-10. It seems the push notifications for FB messenger, whatsapp are working better now but gmail and viber doesnt. You still need to open the viber app to get the messeges or turn on the screen to get the emails... Tested after restarting phone and left it on sleep mode without opening any of the apps. Battery mode set on perfomance. If set on smart doesnt work. But the problem comes back if you free up the memory.
The other problem with google map still remains. It cant determinate your possition on network and wlans (battery saving mode) only if you switch to gps (high accuaracy)

B137 Update
I just updated to the B137 update, and I was able to get notifications from viber, twitter but not from whatsapp or snapchat so therefore I decided to update whatsapp via the hi app as it had an update. I updated it and after was then not able to receive any notifications from viber or twitter either. I deleted the whatsapp and re installed it again from the one in play store and was able to get twitter and viber notifications back again which was strange but i am still unable to get notifications from whatsapp and snapchat. ive checked permissions and notification settings between the four apps and they are all the same.
Any help would be greatly appreciated!
---------- Post added at 07:51 PM ---------- Previous post was at 07:34 PM ----------
meallad said:
I just updated to the B137 update, and I was able to get notifications from viber, twitter but not from whatsapp or snapchat so therefore I decided to update whatsapp via the hi app as it had an update. I updated it and after was then not able to receive any notifications from viber or twitter either. I deleted the whatsapp and re installed it again from the one in play store and was able to get twitter and viber notifications back again which was strange but i am still unable to get notifications from whatsapp and snapchat. ive checked permissions and notification settings between the four apps and they are all the same.
Any help would be greatly appreciated!
Click to expand...
Click to collapse
And now i get no notifications from any app until i open up the app; such a good phone but such a same it has such a huge bug :/

The L29 does not have notification issues.

Sucks that only the AL10 has this issue :/

charlieb620 said:
The L29 does not have notification issues.
Click to expand...
Click to collapse
says who?
Sent from my Nexus 5 using Tapatalk

Call Log display help

Hi. The Call Log, if the contact is on my contact list, displays the Contact Name and below the Country/City instead of the Phone Number that was used to call me or the one i called. If the contact is not in my Contact List, it displays the Contact Number and below the Country/City.
Is there any way to change the setting in the first situation to display the Contact Name and below the Phone Number used? I prefer a solution without the use of a third party app. Phone is on android 7 / Emui 5.0.1
Thank you.

Try by going on contacts -> click on the 3 dots for settings and check if you notice some strange there. Plus, provide more info about your phone. You updated it OTA or by Firmware Finder? What's your phone build?

RedSkull23 said:
Try by going on contacts -> click on the 3 dots for settings and check if you notice some strange there. Plus, provide more info about your phone. You updated it OTA or by Firmware Finder? What's your phone build?
Click to expand...
Click to collapse
Checked the options in dots, nothing relative to change this setting. I upgraded through Settings->System Update and after that did a Restore Factory Settings. Anyway the Call Log worked the same as now before the update to Android 7 / Emui 5.0.1 (phone shipped with Android 6). The build now is BLN-L21C432B365.

manolaren said:
Checked the options in dots, nothing relative to change this setting. I upgraded through Settings->System Update and after that did a Restore Factory Settings. Anyway the Call Log worked the same as now before the update to Android 7 / Emui 5.0.1 (phone shipped with Android 6). The build now is BLN-L21C432B365.
Click to expand...
Click to collapse
I'm on the build just before the B365 (B360) and i never see this on Nougat nor on Marshmallow. Maybe it's related to a configuration of your SIM card?

For me, it shows the name and number (if contact is in my list). I am on China variant of Honor 6X and I dont get the location inforamtion.

RedSkull23 said:
I'm on the build just before the B365 (B360) and i never see this on Nougat nor on Marshmallow. Maybe it's related to a configuration of your SIM card?
Click to expand...
Click to collapse
I don't know, but is this something i can change if its indeed related to SIM config? I m on Vodafone.

manolaren said:
I don't know, but is this something i can change if its indeed related to SIM config? I m on Vodafone.
Click to expand...
Click to collapse
That shouldn't be related with Sim config. Something to do with Phone display, incall UI to be precise.

manolaren said:
I don't know, but is this something i can change if its indeed related to SIM config? I m on Vodafone.
Click to expand...
Click to collapse
I thought it could be, but if this was right it could have an impact only on contacts stored on SIM card, not phone. I'll try to look for a solution tomorrow

RedSkull23 said:
I thought it could be, but if this was right it could have an impact only on contacts stored on SIM card, not phone. I'll try to look for a solution tomorrow
Click to expand...
Click to collapse
Its not the Sim. I m crossing fingers for a solution tomorrow. Τhank you for your time and your interest

manolaren said:
Its not the Sim. I m crossing fingers for a solution tomorrow. Τhank you for your time and your interest
Click to expand...
Click to collapse
One idea; try to go on settings -> advanced settings -> language and input, then check if the actual language (and region) matches your country language. I thought this because once i changed that from italian to english, and noticed that it changes not only the language but even some voices on phone's menus. I'm almost sure that this will fix the issue. If neither that'll works, I'll look for something else
---------- Post added at 12:52 PM ---------- Previous post was at 12:51 PM ----------
Anyway i checked other forums and actually IT COULD be telco's fault, take in consideration the idea to ask them if they know something about this issue.

I have the same issue and can't find a work around to change it back

yoko89 said:
I have the same issue and can't find a work around to change it back
Click to expand...
Click to collapse
Try to change region from settings -> advanced settings -> input and language.

RedSkull23 said:
Try to change region from settings -> advanced settings -> input and language.
Click to expand...
Click to collapse
Didn't change any thing

Same here. Nothing happened at settings -> advanced settings -> language and input

manolaren said:
Same here. Nothing happened at settings -> advanced settings -> language and input
Click to expand...
Click to collapse
I wish there is any permission thing for this and you could block the location access for dialer but its not there i looked for all permission to help you but no luck

Just received an answer from Huawei. They said it works as intended and sadly there is no option to change it. At least i hope they will add an option to choose to display phone number or location, in their next Emui upgrade which i hope will come until the end of the year alongside Android 8.0

manolaren said:
Just received an answer from Huawei. They said it works as intended and sadly there is no option to change it. At least i hope they will add an option to choose to display phone number or location, in their next Emui upgrade which i hope will come until the end of the year alongside Android 8.0
Click to expand...
Click to collapse
Hope so we will get it early next year and this is addressed.
Good luck

I hope Huawei watches the posts here
Btw are there any official Huawei forums where you can give feedback?

manolaren said:
I hope Huawei watches the posts here
Btw are there any official Huawei forums where you can give feedback?
Click to expand...
Click to collapse
Yes on hi honor club.

Android Pie * problems and disadvantages

Hi.android pie have a great bug
1. hotspot not working when use mobile data.
2.adaway not working
3.apn mobile data not working
Continue by you ....

mehrdad_esmaeeli said:
Hi.android pie have a great bug
1. hotspot not working when use mobile data.
2.adaway not working
3.apn mobile data not working
Continue by you ....
Click to expand...
Click to collapse
I installed pie yesterday (need to flash ruu and after that do ota etc.) and everything is working fine. Hotspot works at 2.4 and 5 GHz, adaway works fine systemless (need to check this option in Magisk), mobile data also works (LTE +, VoLTE). Maybe you did something wrong?

apek862002 said:
I installed pie yesterday (need to flash ruu and after that do ota etc.) and everything is working fine. Hotspot works at 2.4 and 5 GHz, adaway works fine systemless (need to check this option in Magisk), mobile data also works (LTE +, VoLTE). Maybe you did something wrong?
Click to expand...
Click to collapse
What's your build number?
My build number is 401
I have a ruu rom
When hotspot is on mobile data not work.

mehrdad_esmaeeli said:
What's your build number?
My build number is 401
I have a ruu rom
When hotspot is on mobile data not work.
Click to expand...
Click to collapse
My build is the same. CID 034.

apek862002 said:
My build is the same. CID 034.
Click to expand...
Click to collapse
My cid HTC__j15

mehrdad_esmaeeli said:
Hi.android pie have a great bug
1. hotspot not working when use mobile data.
2.adaway not working
3.apn mobile data not working
Continue by you ....
Click to expand...
Click to collapse
Ye factory reset kon fix mishe

ALiARies said:
Ye factory reset kon fix mishe
Click to expand...
Click to collapse
Nashode

Since upgrading my single SIM UK HTC u11 to Pie the notification cards in the drawer are doubling up for some apps. I've noticed this with Sonos Controller app and Google Maps commute information notification. Its like there is a notification within the notification...

The hotspot is working fine for me (3.31.401.1 and Cid 34).
I have a huge battery drain due to Google play services and the location is bit slower than Oreo (takes more time to show the current location).
I have noticed some scroll issues in YouTube and Twitter.
Sense companion is not counting steps correctly and some days there is no notification with the steps resume.
Digital wellbeing and adaptative battery are hidden (you have to search for them). I think they should be into the settings menu.

Pantumaca said:
Digital wellbeing and adaptative battery are hidden (you have to search for them). I think they should be into the settings menu.
Click to expand...
Click to collapse
Where is adaptive battery hidden? Only place that I could even remotely find it is in developer options and even then it is just the bucket options for the apps.
---------- Post added at 10:18 AM ---------- Previous post was at 09:43 AM ----------
Anyone who wants to see "Adaptive Battery" in your Battery settings install:
https://www.apkmirror.com/apk/google-inc/device-health-services/
That APK. Then go back into your battery settings and you should now see Adaptive Battery. So it does exist but highly possible HTC "forgot" the APK to "enable" it since this update does look to be a bit "rushed".

Anakha56 said:
Where is adaptive battery hidden? Only place that I could even remotely find it is in developer options and even then it is just the bucket options for the apps.
---------- Post added at 10:18 AM ---------- Previous post was at 09:43 AM ----------
Anyone who wants to see "Adaptive Battery" in your Battery settings install:
https://www.apkmirror.com/apk/google-inc/device-health-services/
That APK. Then go back into your battery settings and you should now see Adaptive Battery. So it does exist but highly possible HTC "forgot" the APK to "enable" it since this update does look to be a bit "rushed".
Click to expand...
Click to collapse
In the search box under settings search for "battery". The 2nd or 3th result says administrator (sorry, I use Spanish and I do not know how it appears in English).
What you say that shows under developer options is the state of the apps that the system manage.

Pantumaca said:
In the search box under settings search for "battery". The 2nd or 3th result says administrator (sorry, I use Spanish and I do not know how it appears in English).
What you say that shows under developer options is the state of the apps that the system manage.
Click to expand...
Click to collapse
In English "Battery Manager" . So now there are two odd ways to get this adaptive battery, fyi installing the APK also gets access to adaptive brightness. It changes auto brightness to adaptive brightness.

Hi,
I have HTC U11, Slovenia-Europe, we recived Android 9.0 in monday (2nd september 2019) and i have next problems:
- app "people" - don't open any contact
- phone is quiet - no ringing, no nostification no any sound…
- not download attachment from e-mail (e-maill app, gmail app, gmail browser…)
- if i have choise default ringtone no any sound in list...
- app foto not seen any photo, only silver square
After reset is all OK until the first call or first e-mail with attachment, and afre call or attachent is same ****… reset and next round…
PLEASE HELP..
[email protected]

issues on Dialer
hello, non native american speaker here.
I have installed lineage 16 on my HTC U11 according to this instruction.
I have massieve issues on the dialer. i can dial numbers but i can't hear anyone. i can't hear a dial tone either.
Slide (reddit) and SatStat crasches my phone. Everything else works fine, it seems.
Maybe someone can help me to fix this.
Thanks in advance!

Pie update is live

Received the notification for Pie update yesterday morning for Sprint HTC U11. Thus far, it seems to run smoothly. However, I can't find it anywhere in the setting to turn on the mobile hotspot. Anyone is experiencing the same issue?

chaibaby said:
Received the notification for Pie update yesterday morning for Sprint HTC U11. Thus far, it seems to run smoothly. However, I can't find it anywhere in the setting to turn on the mobile hotspot. Anyone is experiencing the same issue?
Click to expand...
Click to collapse
setting>more........ it's under that.

Thanks for the reply. With Pie, it's no longer under more in wireless and network section (at least on my phone). Weird.

chaibaby said:
Thanks for the reply. With Pie, it's no longer under more in wireless and network section (at least on my phone). Weird.
Click to expand...
Click to collapse
yeah, it's there on mine.right under HTC connect

That's very weird. It doesn't have that selector on my under more. Don't know what to try to get that to reappear.

chaibaby said:
That's very weird. It doesn't have that selector on my under more. Don't know what to try to get that to reappear.
Click to expand...
Click to collapse
look see

Thanks for the screenshot. For some reasons, hotspot and tethering is missing on mine phone. This is so weird. I hope I don't have to do it factory reset for that to reappear.

I am experiencing the same thing. Data usage and then NFC. No Hotspot option. Sprint also.

chaibaby said:
Thanks for the screenshot. For some reasons, hotspot and tethering is missing on mine phone. This is so weird. I hope I don't have to do it factory reset for that to reappear.
Click to expand...
Click to collapse
that is weird.
can you access it from the pull down hot spot should be in there.

Pull down hotspot quick setting tile has disappeared too.

I downloaded the OTA, but if I'm running Bad Boyz 8.0 rom, do I have to flash a RUU first or can I install this over Bad Boyz? Its systemless root using Magisk.

bobonit said:
I downloaded the OTA, but if I'm running Bad Boyz 8.0 rom, do I have to flash a RUU first or can I install this over Bad Boyz? Its systemless root using Magisk.
Click to expand...
Click to collapse
if you have root and twrp installed you can't, flash the oreo ruu(which will wipe you phone)and return you to stock then you;ll recieve the ota and go from there.
best way i know, if anyone else can do better then just chime in here.
---------- Post added at 08:47 PM ---------- Previous post was at 08:44 PM ----------
chaibaby said:
Pull down hotspot quick setting tile has disappeared too.
Click to expand...
Click to collapse
damn, that is weird, wonder why?
try updating your profile in system updates, ...????

Problem solved. Please follow the instructions below:
Dial ##72786#. Note: If the dialer does not appear, tap the Dialer icon. Tap YES. The device will restart and initiate Hands Free Activation. After the device restarts it will automatically perform Hands Free Activation. Once the activation is complete, tap OK. The device will then update the PRL. Once the update is complete, tap OK. Tap OK. The device will restart.
After restarting, hotspot and tethering setting selection reappeared.

chaibaby said:
Problem solved. Please follow the instructions below:
Dial ##72786#. Note: If the dialer does not appear, tap the Dialer icon. Tap YES. The device will restart and initiate Hands Free Activation. After the device restarts it will automatically perform Hands Free Activation. Once the activation is complete, tap OK. The device will then update the PRL. Once the update is complete, tap OK. Tap OK. The device will restart.
After restarting, hotspot and tethering setting selection reappeared.
Click to expand...
Click to collapse
:good::good::good:

The pie update have been an absolute disaster. So many bugs and weird behaviours that is better to not update.
One year awaiting for this mess...

Pantumaca said:
The pie update have been an absolute disaster. So many bugs and weird behaviours that is better to not update.
One year awaiting for this mess...
Click to expand...
Click to collapse
what bugs are you having, mine is running very well for me haven't noticed any bugs

Aldo101t said:
what bugs are you having, mine is running very well for me haven't noticed any bugs
Click to expand...
Click to collapse
It has been said many times in the main thread, but here are only a few (I sold it because HTC is not going to fix anything):
Cannot disable the led into do not disturb mode
Digital wellbeing is not into settings menu (you have to use the search)
Adaptative battery is not into settings menu (you have to use the search)
Battery problems (I lost 1,5h SOT)
HTC sense companion is not counting steps (I think there was a new version of the app THREE months later to fix it)
Those are which I can remember and were persistent after factory reset and even after re-flash the RUU.
As I said, I sold it two months ago and I never will buy another device from this manufacturer.

I have a sprint model that i unlocked,since the update i can't use hotspot, i tried ##72786# it just gives me a menu with 4 options that i can't change.
Is there a way for me to get hotspot back?

tigranmaster said:
I have a sprint model that i unlocked,since the update i can't use hotspot, i tried ##72786# it just gives me a menu with 4 options that i can't change.
Is there a way for me to get hotspot back?
Click to expand...
Click to collapse
update profile or reactivate the phone.

Aldo101t said:
update profile or reactivate the phone.
Click to expand...
Click to collapse
How do i do it?
I don't have a sprint sim card

General New firmware released WW-18.0830.2101.86

Changelog:
ROG Phone 5 (ZS673KS) software Image：WW-18.0830.2101.86 for WW only*
Note: Please be patience it's normal when downloading status bar stop a while with large update package.
Improved Item:
1. Fixed unable to use Chunghwa Telecom 4G to log in to certain games
2. Fixed issue where the volume of Bluetooth headset is automatically reduced to minimum after plugging and unplugging a wired headset and turning off Bluetooth
3. Fixed an issue where system could crash after plugging in headphones while playing music
4. Steady Charging now supports more charger types, and level adjustment settings
Download link:
https://dlcdnets.asus.com/pub/ASUS/ZenFone/ZS673KS/UL-ASUS_I005_1-ASUS-18.0830.2101.86-1.1.69-user.zip
ROG Phone 5 | ROG Phone 5 | Gaming Phones｜ROG - Republic of Gamers｜ROG Global
Play to the max with ROG Phone 5 Ultimate, the gaming smartphone that takes no prisoners!
rog.asus.com

HI @sorankira ! My rog 5 is arriving in a week, tencent edition converted to global from the seller, how can I apply this update? Just put it in memory and reboot? Thanks in advance.

Oxydrix said:
HI @sorankira ! My rog 5 is arriving in a week, tencent edition converted to global from the seller, how can I apply this update? Just put it in memory and reboot? Thanks in advance.
Click to expand...
Click to collapse
yes, if your phone is already converted, download latest ww firmware from asus website.
copy the file to your storage's main directory.
the phone should detect it, if it doesn't, simply reboot the device and it should.
when prompted click on install/update
reboot after completion of the installation.
regards,

m8822 said:
yes, if your phone is already converted, download latest ww firmware from asus website.
copy the file to your storage's main directory.
the phone should detect it, if it doesn't, simply reboot the device and it should.
when prompted click on install/update
reboot after completion of the installation.
regards,
Click to expand...
Click to collapse
Thank You very much for your kind answer. Another question: should I update straight to the latest available firmware or one after one? Also It Is better to do a full wipe after updating?

Any luck to hide the gesture indicator. Honestly, it looks very ugly

Oxydrix said:
Thank You very much for your kind answer. Another question: should I update straight to the latest available firmware or one after one? Also It Is better to do a full wipe after updating?
Click to expand...
Click to collapse
Update it to latest version, wiping data is optional not required.

hilary trump said:
Any luck to hide the gesture indicator. Honestly, it looks very ugly
Click to expand...
Click to collapse
Unfortunately you can't hide them!

sorankira said:
Unfortunately you can't hide them!
Click to expand...
Click to collapse
As far as I know, it can be hidden in CN firmware. Can we pick it up from CN firmware and replace apk "Gestural Navigation Bar" in WW firmware which we are using. Btw, do you know directory of this apk. I will try that way by making a Magisk module

sorankira said:
Update it to latest version, wiping data is optional not required.
Click to expand...
Click to collapse
Thank You very much!

ROG Phone 5 call distance sensor is abnormal
WW-18.0830.2101.86 currently known issues are
1. Advanced features-gestures-touch gestures-double tap to open the screen and swipe up to wake up, this feature is not available
2. Any mobile phone call-related APP that needs to use a distance sensor cannot correctly identify the distance between the user and the mobile phone
3..12345+= Enter SMMI TEST one-way test-distance test-no response from distance sensor
The above problem is determined to be no problem in the WW-18.0830.2101.81 version

I ordered a Rog 5 16gb from ALiExpress says it has global rom installed so if i want to update via OTA is it safe will it flash the global rom? or is there another method thanks.

jutley said:
I ordered a Rog 5 16gb from ALiExpress says it has global rom installed so if i want to update via OTA is it safe will it flash the global rom? or is there another method thanks.
Click to expand...
Click to collapse
You have to manually download latest firmware and apply update, but it is very easy.

Is 5G working in the UK?

According to this phone its getting good updates 8 so far since release https://rog.asus.com/phones/rog-phone-5-model/helpdesk_bios

Oxydrix said:
You have to manually download latest firmware and apply update, but it is very easy.
Click to expand...
Click to collapse
Thanks for the info. I bought from AliExpress and the seller mentioned in the listing that OTA updates should work, i was hoping it would so i dont have to manually update every time is there any way to get it working?

mahdibassam said:
Thanks for the info. I bought from AliExpress and the seller mentioned in the listing that OTA updates should work, i was hoping it would so i dont have to manually update every time is there any way to get it working?
Click to expand...
Click to collapse
No u should download it manually

QiuDer said:
ROG Phone 5 call distance sensor is abnormal
WW-18.0830.2101.86 currently known issues are
1. Advanced features-gestures-touch gestures-double tap to open the screen and swipe up to wake up, this feature is not available
2. Any mobile phone call-related APP that needs to use a distance sensor cannot correctly identify the distance between the user and the mobile phone
3..12345+= Enter SMMI TEST one-way test-distance test-no response from distance sensor
The above problem is determined to be no problem in the WW-18.0830.2101.81 version
Click to expand...
Click to collapse
Mine has a poor call quality even they can't hear me!

Just updated to WW18.0840.2106.86 is it just me or did the max volume seem lower now ?

Heero0101 said:
Recién actualizado a WW18.0840.2106.86 ¿soy solo yo o el volumen máximo parecía más bajo ahora?
Click to expand...
Click to collapse
The same thing happens to me updating to WW18.0840.2106.86 I turn on the phone and after a while it is listening to music the speaker of the earpiece stops ringing, when I restart the phone it works again. It is very annoying because for calls you must use the loudspeaker

Ipedrot said:
The same thing happens to me updating to WW18.0840.2106.86 I turn on the phone and after a while it is listening to music the speaker of the earpiece stops ringing, when I restart the phone it works again. It is very annoying because for calls you must use the loudspeaker
Click to expand...
Click to collapse
On my side it's the headphone jack that overall sounds lower.