Notification's issue on this beautiful device - Mate 8 Q&A, Help & Troubleshooting

I got mate 8 (Chinese version) about a week ago and it's an amazing device but it has a major issue with receiving notifications!!! Having an amazing phone with such major issue is like having a BMW with Toyota engine!!! Has anyone find any solution to this issue?

abbody8002 said:
I got mate 8 (Chinese version) about a week ago and it's an amazing device but it has a major issue with receiving notifications!!! Having an amazing phone with such major issue is like having a BMW with Toyota engine!!! Has anyone find any solution to this issue?
Click to expand...
Click to collapse
Hi there. I got the same problem (chinese version) Try to allow Auto start, keep wlan and mobile data on during sleep, allow app to run on backround and change the power plan to performance and let us know if it worked for you. Mine didnt work tho

NikGi said:
Hi there. I got the same problem (chinese version) Try to allow Auto start, keep wlan and mobile data on during sleep, allow app to run on backround and change the power plan to performance and let us know if it worked for you. Mine didnt work tho
Click to expand...
Click to collapse
I already tried that with no luck

abbody8002 said:
I already tried that with no luck
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Click to collapse
Me neither. Hopefuly someone else have better solution or huawei will release an update

abbody8002 said:
I already tried that with no luck
Click to expand...
Click to collapse
Do you also have problem with the google maps? It cant determinate the location on wlan and netowrks. Only if i switch on the GPS.

NikGi said:
Do you also have problem with the google maps? It cant determinate the location on wlan and netowrks. Only if i switch on the GPS.
Click to expand...
Click to collapse
I just checked and apparently I have the same problem

Great!! Lol. Cant find any solution for this either

This is so upsetting

abbody8002 said:
This is so upsetting
Click to expand...
Click to collapse
Maybe need to wait till the international rom is out and flash it??

I have no other choice

abbody8002 said:
I have no other choice
Click to expand...
Click to collapse
Keep me posted if you find any solution pls. Tnx

What's your model number?

charlieb620 said:
What's your model number?
Click to expand...
Click to collapse
NXT-AL10

OK I'll go with the L29 than.

Hi at all in the general page of Huawei Mate 8 in this forum speak that the problem isn't the Mate 8 but new version of Android, and change same option solve this problem, try to see it

Update from the new firmware B137 for AL-10. It seems the push notifications for FB messenger, whatsapp are working better now but gmail and viber doesnt. You still need to open the viber app to get the messeges or turn on the screen to get the emails... Tested after restarting phone and left it on sleep mode without opening any of the apps. Battery mode set on perfomance. If set on smart doesnt work. But the problem comes back if you free up the memory.
The other problem with google map still remains. It cant determinate your possition on network and wlans (battery saving mode) only if you switch to gps (high accuaracy)

B137 Update
I just updated to the B137 update, and I was able to get notifications from viber, twitter but not from whatsapp or snapchat so therefore I decided to update whatsapp via the hi app as it had an update. I updated it and after was then not able to receive any notifications from viber or twitter either. I deleted the whatsapp and re installed it again from the one in play store and was able to get twitter and viber notifications back again which was strange but i am still unable to get notifications from whatsapp and snapchat. ive checked permissions and notification settings between the four apps and they are all the same.
Any help would be greatly appreciated!
---------- Post added at 07:51 PM ---------- Previous post was at 07:34 PM ----------
meallad said:
I just updated to the B137 update, and I was able to get notifications from viber, twitter but not from whatsapp or snapchat so therefore I decided to update whatsapp via the hi app as it had an update. I updated it and after was then not able to receive any notifications from viber or twitter either. I deleted the whatsapp and re installed it again from the one in play store and was able to get twitter and viber notifications back again which was strange but i am still unable to get notifications from whatsapp and snapchat. ive checked permissions and notification settings between the four apps and they are all the same.
Any help would be greatly appreciated!
Click to expand...
Click to collapse
And now i get no notifications from any app until i open up the app; such a good phone but such a same it has such a huge bug :/

The L29 does not have notification issues.

Sucks that only the AL10 has this issue :/

charlieb620 said:
The L29 does not have notification issues.
Click to expand...
Click to collapse
says who?
Sent from my Nexus 5 using Tapatalk

Related

Viber on Moto G

anyone experiencing problem using Viber on your Moto G or only me. everytime I used it for calling, Viber always hang and stopped.
Sent from my XT1034 using XDA Premium 4 mobile app
ryuben2k said:
anyone experiencing problem using Viber on your Moto G or only me. everytime I used it for calling, Viber always hang and stopped.
Sent from my XT1034 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I haven't got any problems with Viber on the Moto G, but my mother has got the exact same problem as you. Not sure what to do about it.
Same problem here ! when chat everything is ok... when try to call it is not at all !! ... when somobody answare the call it crashes !
I was messaging fine using viber yesterday but When I called anyone it crashes.
Tried again last night and was all working fine. No idea why it suddenly started working again though.
Sent from my XT1032 using Tapatalk
sineokiq said:
Same problem here ! when chat everything is ok... when try to call it is not at all !! ... when somobody answare the call it crashes !
Click to expand...
Click to collapse
Exactly the same problem here. I do not know what is going on. I installed it over and over again but with the same negative result.
I even restored the Moto G to factory settings deleting all my data, but in vain.
I have KitKat 4.4.2 and noticed drops in signal of wireless, connecting/disconnecting.
Emy12 said:
Exactly the same problem here. I do not know what is going on. I installed it over and over again but with the same negative result.
I even restored the Moto G to factory settings deleting all my data, but in vain.
I have KitKat 4.4.2 and noticed drops in signal of wireless, connecting/disconnecting.
Click to expand...
Click to collapse
same issue here, not solved yet
Hi guys,
We're looking into this issue right now with QA, and it would be awesome if you could help us and open a support ticket via: http://bit.ly/ynxX19 and give us some further details.
Thank you!
Viber Team said:
Hi guys,
We're looking into this issue right now with QA, and it would be awesome if you could help us and open a support ticket via: http://bit.ly/ynxX19 and give us some further details.
Thank you!
Click to expand...
Click to collapse
Done, I also filed the crash report itself in Viber.
One further thing: when the user I'm trying to contact isn't reachable (because his internet is down while his smartphone sleeps), my phone still makes the normal ringing sound. I'd expect a 'not-reachable' tone? Don't know if this is the default behavior of Viber, or if this has something to do with the bug.
Thanks for monitoring this forum, and good luck with the issue!
I just got an update of Viber app. installed it and I can confirm the the Viber is working fine.
I also have given a link with the Viber app that suppose to work with all Moto G.
https://www.mediafire.com/?bi1dobp8rp5brp1
Emy12 said:
I just got an update of Viber app. installed it and I can confirm the the Viber is working fine.
I also have given a link with the Viber app that suppose to work with all Moto G.
https://www.dissipateapp.com/cNRBZAZMN4s
Click to expand...
Click to collapse
indeed, they mailed this to me too & asked me to verify, works like a charm at first sight
Can you please post apk again.
Emy12 said:
I just got an update of Viber app. installed it and I can confirm the the Viber is working fine.
I also have given a link with the Viber app that suppose to work with all Moto G.
Click to expand...
Click to collapse
Works fine here aswell.
masatheboy said:
Works fine here aswell.
Click to expand...
Click to collapse
Link doesn't work. please fix it
darkene82 said:
Link doesn't work. please fix it
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Click to collapse
It seems that the link has been uploaded just for short time.
I did upload it on mediafire, check the first page.
I also had a Viber crash issue, but this was when i press the mic button to send voice message , crashed every time.
The update fixed this ! thanks
although its not on playstore yet , i had to use the linked apk manually.
Thanks
Calls go through with the linked apk, but the screen stays on during calls. Any fix for that?
New version of Viber on play store, seems to work fine now.

Gmail delay notifications.

I have switched from Nexus 5 to Pixel. Since i have switched to pixel i've been getting delayed notifications on gmail. email aren't pushed anymore as i use to get on my nexus 5. So far i have removed my gmail account and re-added it but still same. i have excluded gmail app from battery optimization but still same. i cannot keep on looking on emails. is there anyway to fix this issue ? please help.
I've not seen this issue. I get a lot of email with multiple gmail accounts using the gmail standard app. Stock unrooted. I don't use battery optimization though ever.
If you are using a non-stock setup, you might check with the rom builder to see if this is an issue with that setup.
Very common, I see it from time to time. There are several bug reports on Google about it. No known fix.
wahur1 said:
I have switched from Nexus 5 to Pixel. Since i have switched to pixel i've been getting delayed notifications on gmail. email aren't pushed anymore as i use to get on my nexus 5. So far i have removed my gmail account and re-added it but still same. i have excluded gmail app from battery optimization but still same. i cannot keep on looking on emails. is there anyway to fix this issue ? please help.
Click to expand...
Click to collapse
Start on the notifications tab under settings. Go to Gmail and start drilling down thru the menus. You might find something unchecked or not synched. Are you stock?
Sent from my Pixel using XDA-Developers Legacy app
bobby janow said:
Start on the notifications tab under settings. Go to Gmail and start drilling down thru the menus. You might find something unchecked or not synched. Are you stock?
i've already seen everything can't find anything.
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
TonikJDK said:
Very common, I see it from time to time. There are several bug reports on Google about it. No known fix.
Click to expand...
Click to collapse
u facing same issue ?
krelvinaz said:
I've not seen this issue. I get a lot of email with multiple gmail accounts using the gmail standard app. Stock unrooted. I don't use battery optimization though ever.
If you are using a non-stock setup, you might check with the rom builder to see if this is an issue with that setup.
Click to expand...
Click to collapse
im completely stock too. no root nothing. using the phone out of the box.
wahur1 said:
u facing same issue ?
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Click to collapse
Yep, but it is random and not too bad.
TonikJDK said:
Yep, but it is random and not too bad.
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Click to collapse
for me its not random... if im using the phone i do get notifications instantly. if i keep the phone down i dont see any email notification
wahur1 said:
for me its not random... if im using the phone i do get notifications instantly. if i keep the phone down i dont see any email notification
Click to expand...
Click to collapse
You gotta be missing something. Maybe wifi goes off when the phone is down or something? Have you tried it on LTE only and do you get notifications on other network related apps like news alerts? Messages don't count unless you're using Signal or WhatsApp which I believe rely on network connectivity more so than simple SMS. This is not a usual circumstance because if it was then everyone would have been reporting it long ago. You just gotta keep looking until you find the culprit.
bobby janow said:
You gotta be missing something. Maybe wifi goes off when the phone is down or something? Have you tried it on LTE only and do you get notifications on other network related apps like news alerts? Messages don't count unless you're using Signal or WhatsApp which I believe rely on network connectivity more so than simple SMS. This is not a usual circumstance because if it was then everyone would have been reporting it long ago. You just gotta keep looking until you find the culprit.
Click to expand...
Click to collapse
im getting all other notifications timely. whatsapp, messengers, facebook e.t.c. only issue is with gmail. i have tried all the settings but the problem persist for no reason.
Just figured out what's really happening. Only getting notifications from primary inbox and not from other inboxes such as updates, forums, promotions e.t.c.
Even though in settings I have "tick" notify for every message but still no sound or notification.
I have cleared so for data/cache uninstalled Gmail app but same thing every time.
Finally found the solution to it. After digging into menu and settings and found that by default sub-folder (such as updates, forums, promotions) emails notifications are disabled. i had to manually enable it under "Manage Labels" tab to turn on the notification sound. Now its working as it use to be.

Gear S2 Classic only vibrates for incomming calls and texts.

Hi.
I have my Gear S2 Classic paired with a Galaxy S8 running android oreo, and I will get vibrating notifications for calls and texts, but nothing else.
On my Galaxy S5 it worked great. I really miss vibrating notifications for reminders.
Have any of you experienced this? Can there a setting on the phone or something else I have missed?
strumpan76 said:
Hi.
I have my Gear S2 Classic paired with a Galaxy S8 running android oreo, and I will get vibrating notifications for calls and texts, but nothing else.
On my Galaxy S5 it worked great. I really miss vibrating notifications for reminders.
Have any of you experienced this? Can there a setting on the phone or something else I have missed?
Click to expand...
Click to collapse
I think there is a setting where you choose which apps that gets to send notifications to the watch. Check in the Gear app on the phone.
Sent from my ONEPLUS A5010 using Tapatalk
Reb0rn said:
I think there is a setting where you choose which apps that gets to send notifications to the watch. Check in the Gear app on the phone.
Sent from my ONEPLUS A5010 using Tapatalk
Click to expand...
Click to collapse
Yes, and I have checked all apps I want notifications from. And I do get the notifications on the gear S2, it just doesn´t vibrate any more. For calls and texts it vibrates, but not for any other notifications.
Am I the only one having this issue?
Same here, I get notifications without vibration for almost all apps. Calls vibrates, SMS vibrates also (even though I am using Textra and not default app) and even Whatsapp vibrates. Sadly Viber does not and I really need it to.
Wirei said:
Same here, I get notifications without vibration for almost all apps. Calls vibrates, SMS vibrates also (even though I am using Textra and not default app) and even Whatsapp vibrates. Sadly Viber does not and I really need it to.
Click to expand...
Click to collapse
I´m sorry you have the same issue as me. But at the same time I´m a bit happy that I´m not alone. I use textra for sms just like you. And calls, sms and Whatsapp vibrates for me to. That´s it.
I contacted Samsung support and they suggested a factory reset of the phone. Wich I did last night. Sadly it didn´t do any difference.
Hopefully we will get some help to resolve this soon. I need my notifications on my Gear to work!!!
Yeah, I tried factory as well this morning but no help. Contacted Samsung also, but no reply yet. Sad thing is that it was working fine until like 2 weeks back and suddenly it stopped. No Gmail vibration either. I tried everything I stumbled across, reinstalling Gear app, reseting watch, deleting app data, factory on phone, older versions of Gear app, turning vibration on in the android notification settings for each app. Nothing. I am afraid it has to do with Android itself, because only thing I can remember is some minor android update happening, no Gear updates as far as I can recall.
I did try with different older phone and there it was working fine
Still hope it will came back to life.
---------- Post added at 12:26 PM ---------- Previous post was at 12:12 PM ----------
Okay quick notice, last thing I could think of - deleted Viber and downloaded older version from like 2 months ago. Now its working for viber. I guess that on Oreo the notifications are handled somehow differently as I can see that in each application the Android can change tons of things (Settings - application - choose any app - Notification)
So probably this is somehow tied to sending vibration to the Gear as well. So the older version of Viber is not yet "integrated" into Oreo notification management and that is why its working. Probably?
As I mostly use Viber, I will stick with the old version as long as its working hoping some other solution will be found in the meantime. Will try to contact Viber team as well.
The last answer I got from Samsung support, after testing their suggestions, was that the only thing I could do was to wait for an update. For the Gear s2 I assume. So for now I´m stuck with this lack of notifications. :crying:
Wirei said:
Yeah, I tried factory as well this morning but no help. Contacted Samsung also, but no reply yet. Sad thing is that it was working fine until like 2 weeks back and suddenly it stopped. No Gmail vibration either. I tried everything I stumbled across, reinstalling Gear app, reseting watch, deleting app data, factory on phone, older versions of Gear app, turning vibration on in the android notification settings for each app. Nothing. I am afraid it has to do with Android itself, because only thing I can remember is some minor android update happening, no Gear updates as far as I can recall.
I did try with different older phone and there it was working fine
Still hope it will came back to life.
---------- Post added at 12:26 PM ---------- Previous post was at 12:12 PM ----------
Okay quick notice, last thing I could think of - deleted Viber and downloaded older version from like 2 months ago. Now its working for viber. I guess that on Oreo the notifications are handled somehow differently as I can see that in each application the Android can change tons of things (Settings - application - choose any app - Notification)
So probably this is somehow tied to sending vibration to the Gear as well. So the older version of Viber is not yet "integrated" into Oreo notification management and that is why its working. Probably?
As I mostly use Viber, I will stick with the old version as long as its working hoping some other solution will be found in the meantime. Will try to contact Viber team as well.
Click to expand...
Click to collapse
Seems to be working now
I just got an update for Samsung Gear. And the notifications seems to be working now.
strumpan76 said:
I just got an update for Samsung Gear. And the notifications seems to be working now.
Click to expand...
Click to collapse
Does it work for Viber? I got the update as well but I am a bit scared of trying Not that it would be much work to try it but why try changing something that works?
Wirei said:
Does it work for Viber? I got the update as well but I am a bit scared of trying Not that it would be much work to try it but why try changing something that works?
Click to expand...
Click to collapse
Sorry! I don´t use Viber.
strumpan76 said:
I just got an update for Samsung Gear. And the notifications seems to be working now.
Click to expand...
Click to collapse
strumpan76 said:
Sorry! I don´t use Viber.
Click to expand...
Click to collapse
So I tried and YES! It works for Viber now, just if anyone needs to know

Android Auto doesn't work

Hi,
Android Auto on my Jeep Renegade doesn't work properly with Realme X50 Pro.
When phone screen is off, Android Auto on my car goes off.
When i turn on screen phone, Android Auto on my car work fine.
any fix?
thank you
just an update: under developer options i can choose "never sleep while charging". It works, but not really a fix.
I think its more RealmeUI/ColorOS' aggressive background app killing. Try to disable all the power saving options related to the auto app, allow it to run in background (not their "smart background" mode) etc
Same issue on my Realme X50 Pro
I have exactly the same problem with my Realme X50 Pro (EU Version). I tried to turn off different battery optimization settings but i couldn't configure the Android Auto app specifically since it is a system app.
Is there a HOWTO to turn off all battery saving options in Realme UI?
No issues for me. But I did turn off the smart power optimization for Android Auto and also turned off App Quick Freeze for all apps. I have the CN variant.
anandlal said:
No issues for me. But I did turn off the smart power optimization for Android Auto and also turned off App Quick Freeze for all apps. I have the CN variant.
Click to expand...
Click to collapse
Do you have the option to turn quick freeze on/off for Android Auto? I can't see Android Auto in this list. Probably because it's a system app in Android 10 (with GApps).
Maxik_X50_Pro said:
Do you have the option to turn quick freeze on/off for Android Auto? I can't see Android Auto in this list. Probably because it's a system app in Android 10 (with GApps).
Click to expand...
Click to collapse
Yes, it shows on my Quick Freeze app list.
Maxik_X50_Pro said:
I have exactly the same problem with my Realme X50 Pro (EU Version). I tried to turn off different battery optimization settings but i couldn't configure the Android Auto app specifically since it is a system app.
Is there a HOWTO to turn off all battery saving options in Realme UI?
Click to expand...
Click to collapse
Are you in the usa ..I m looking to buy eu version .. where to buy
Manan79 said:
Are you in the usa ..I m looking to buy eu version .. where to buy
Click to expand...
Click to collapse
I'm in the US. I bought a Chinese variant off Alibaba. $489 USD.
Manan79 said:
Are you in the usa ..I m looking to buy eu version .. where to buy
Click to expand...
Click to collapse
No, i'm not in the US. I bought my device from eBay. But cant you just buy it on realme/eu page?
i have the same problem...
Maxik_X50_Pro said:
No, i'm not in the US. I bought my device from eBay. But cant you just buy it on realme/eu page?
Click to expand...
Click to collapse
They don't ship to the USA
---------- Post added at 07:46 AM ---------- Previous post was at 07:45 AM ----------
anandlal said:
I'm in the US. I bought a Chinese variant off Alibaba. $489 USD.
Click to expand...
Click to collapse
Which carrier ? I wouldn't buy Chinese variant as I need tmobile bands
Manan79 said:
They don't ship to the USA
---------- Post added at 07:46 AM ---------- Previous post was at 07:45 AM ----------
Which carrier ? I wouldn't buy Chinese variant as I need tmobile bands
Click to expand...
Click to collapse
Using both AT&T and Google Fi which uses TMobile.
anandlal said:
Using both AT&T and Google Fi which uses TMobile.
Click to expand...
Click to collapse
How do u like the phone overall., Any issues ?
Manan79 said:
Are you in the usa ..I m looking to buy eu version .. where to buy
Click to expand...
Click to collapse
TradingShenzen, and BangGood have the EU version, and you can order it directly from Amazon.es
I have the Chinese version myself and regret not waiting.
Hope that helps.
Manan79 said:
How do u like the phone overall., Any issues ?
Click to expand...
Click to collapse
Overall it's pretty good. The CN ROM is better than I thought it would be. I honestly can't tell that in in it. There's no Chinese language anywhere.
I do have a few issues.
1. I use Google messages and replacing the stock messages app with this was a bit tricky. Needed to use ADB to disable the stock app. Then and only then, can I set Google messages as default. However, every time a message comes in, I get a pop up telling me that so security reasons I should use the default app. Annoying but something I can live with.
2. I do not get notifications from certain apps. I guess this phone has a very aggressive battery management and as a result not all apps run in the background to give push notifications. This could be phone specific and not variant specific.
3. I use a mileage tracking app called MileIQ. This app is currently not working as it needs access to my Physical Activity. However, it does not show up under the app permission for me to grant it. Also, when I check the Physical Activity settings, the app does not show there either.
That's about it for issues.
anandlal said:
Overall it's pretty good. The CN ROM is better than I thought it would be. I honestly can't tell that in in it. There's no Chinese language anywhere.
I do have a few issues.
1. I use Google messages and replacing the stock messages app with this was a bit tricky. Needed to use ADB to disable the stock app. Then and only then, can I set Google messages as default. However, every time a message comes in, I get a pop up telling me that so security reasons I should use the default app. Annoying but something I can live with.
2. I do not get notifications from certain apps. I guess this phone has a very aggressive battery management and as a result not all apps run in the background to give push notifications. This could be phone specific and not variant specific.
3. I use a mileage tracking app called MileIQ. This app is currently not working as it needs access to my Physical Activity. However, it does not show up under the app permission for me to grant it. Also, when I check the Physical Activity settings, the app does not show there either.
That's about it for issues.
Click to expand...
Click to collapse
Thank you very much for detailed info , having considered all , I like vivo Neo 3 better , and it is a bit cheaper as well , it doesn't have 66 band for TMobile but it should be ok in most places
I'm facing the same problem on my X50 EU version and it's quite annoying. Is there maybe any hidden activity, adb command or anything else to fix this?
Quertzuiop said:
I'm facing the same problem on my X50 EU version and it's quite annoying. Is there maybe any hidden activity, adb command or anything else to fix this?
Click to expand...
Click to collapse
If you download the latest Patch A22 the Problem will be solved. You can download it AT realmeupdater.com
Maxik_X50_Pro said:
If you download the latest Patch A22 the Problem will be solved. You can download it AT realmeupdater.com
Click to expand...
Click to collapse
Thanks man, I've already got the OTA update. Haven't tested it sice, but nice to know it's fixed

Pdem30_11_a.10 problems

I have just updated to this today and it has basically stopped Gmail from working properly and I'm having problems with WhatsApp notifications coming through. This didnt happen prior to this update. Anyone else having the same problems?
Thanks
Mine also updated to A10 yesterday. My Gmail works as it did before and I'm receiving notifications. Have you tried looking at the battery settings to see if they've reverted to standard settings (i.e auto app start up off etc).
R1tch1eR1ch said:
I have just updated to this today and it has basically stopped Gmail from working properly and I'm having problems with WhatsApp notifications coming through. This didnt happen prior to this update. Anyone else having the same problems?
Thanks
Click to expand...
Click to collapse
May i ask , is volte working in your phone ?
Kotd88 said:
Mine also updated to A10 yesterday. My Gmail works as it did before and I'm receiving notifications. Have you tried looking at the battery settings to see if they've reverted to standard settings (i.e auto app start up off etc).
Click to expand...
Click to collapse
I have gone through the battery settings now and changed the run in the background settings to on for GMAIL and WhatsApp and it seems to work fine again ??
mohammad093 said:
May i ask , is volte working in your phone ?
Click to expand...
Click to collapse
No VoLTE nor VoWIFI are working on the China ROM. Don't know if wifi calling is just a global ROM feature. I'd love to get it working though if possible
R1tch1eR1ch said:
No VoLTE nor VoWIFI are working on the China ROM. Don't know if wifi calling is just a global ROM feature. I'd love to get it working though if possible
Click to expand...
Click to collapse
Global Rom 5G not working in my country
Good thing I got the Chinese rom

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