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Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
i work at a tmobile store and we get shipments every business day. no deliveries saturday/sunday
dont know why they wouldn't be getting anything til after mothers day. plus we only get notifications 4 days ahead of time of what the shipment contains.
charlieb620 said:
Im so depressed lol. Blackberry sucks. I remember when i use to love their phones. Now that i have been long exposed to android i dont know what to do without them. Here's my story: First G2X blew out on me during a call and i returned it. The rep in the store couldnt turn it on and try to find signs of water damage which there werent any. Second G2X had serious bleeding in the upper corner. I tried to disregard it but im very anal about my devices especially when i buy them outright. I returned it and got credit on my account that supposedly cant be touched unless i notify tmobile. My friend works for tmobile and told me a new shipment is coming in a little after Mothers day. So ill try my luck again and hopefully get a good unit. I dont really suggest anyone buy one via craigslist or ebay but as you can see most sellers are not accepting returns. Wish me luck guys.
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Did you use a debit card or cc? They dont give you money back? I'm thinking about returning mine... They give you store credit back?
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
it was a tmobile seller not a tmobile retailer. they said i can use the credit to go to a actual tmobile store to purchase it. im waiting because i dont want any problems. i know all cell phones have issues but i would rather have a issue that can be fixed by a soft mod or something.
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
grenademasta said:
You should wait for the Samsung Galaxy S2. The super amoled plus screen should be awesome. I miss my Samsung Vibrant screen, but I'm happy with my LG G2X overall.
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Click to collapse
Samsung amoled only has better blacks.... g2x has amazing color and screen... better them mt4g way better then hd7, evo is out of conversation .... super amoled is nice but those phones feel cheap and touch wiz is ridiculous
although
samsung said no more locked bootloader
still
for now
I say g2x and sensation are best choices
sent from my G2X with no regrets
suhailtheboss said:
was this a corporate owned location?
we always give full refunds within 14 days of purchase for contract extensions and 30 days of purchase for full-price. if it was through a third party retailer it would make much more sense as to why they only give you credit.
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is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
Just got G2X for the wife, fast phone. There is slight bleeding but very minor and how many G2x I have to go through for it to be perfect.
I'm waiting for SGS2 myself. Superamoled has more pop to its colors. G2X has more natural white. Superamoled + should be better and bigger screen.
Sent from my SGH-T959 using XDA Premium App
crazythunder said:
is that true about the 30 days for full price purchasers? or is that california only? i bought mine online from tmo. i never heard of this policy. can more than one person confirm this please?
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Click to collapse
as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
My story:
My phone had bleeding/rebooting issues so I decided to exchange.
Called T-Mobile and explained the issues.
CCR told to pack it and send it to T-Mobile Return Center and call them as soon as I shipped it with the tracking number and they will send me the exchange right away. (cool)
I went to my UPS online account, created a shipping label (with tracking number).
Called T-mobile again and told them:
- I just sent my defective phone back here is the tracking number ........ .
CCR started ordering my replacement (took some time, apparently was having a hard time).
At the end, CCR said to me: Okay I had to cancel your order and we will reimburse your money in a couple of days, and we will need to make a new order. (thats when it came to me)
- Can I bye it at my local store so if it has any problem I can exchange in-store?
CCR: Sure thats very smart of you.
No restocking fee, they will pay my shipping.
Already bought it at the store and will be sending the other one tomorrow.
- The new one has the same bleeding problem, same poor signal strengths. At least I haven't had any reboot YET. Will wait for a couple of days without rooting to make sure it is not a rooting issue.
suhailtheboss said:
as far as i know the 30 day policy for full price is nation-wide in corporate retail stores.
it prints out the policy on every single one of our receipts on the bottom, and i'd imagine it would do that in the whole country as well.
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Click to collapse
but this doesn't apply if i bought it online through tmo, correct?
crazythunder said:
but this doesn't apply if i bought it online through tmo, correct?
Click to expand...
Click to collapse
check your confirmation email from T-Mobile.
This is what mine says:
Return Policy
To receive a refund or exchange, you must return the device within 20 days of the date of your purchase (30 days in California). All original contents must be undamaged and in good working condition, and you must provide your proof of purchase. All devices received as part of a promotional offer (for example, "Buy One Get One Free," etc.) must be returned and some limited edition and other devices may not be refunded or exchanged. You may also be required to pay a restocking fee.
To complete a return or exchange please follow these directions:
Return all devices in their original packaging, including accessories and literature.
Obtain a Return Form and shipping information by visiting T-Mobile online at www.T-Mobile.com/returnupgrade or by contacting Customer Care at 1-800-937-8997.
Send the device via a traceable carrier (such as UPS, FedEx, or DHL), retain shipping information for your records, and insure the package for the full value of the device.
Returns must be received by T-Mobile within 20 days from the date of your purchase (30 days in California).
Accessories: To receive a refund of any accessories purchased, you must return the accessories within 30 days of purchase, along with your proof of purchase.
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Click to collapse
thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
crazythunder said:
thanks. i think alot of people are under the assumption it's 14 days. thanks for pointing that out. i have 10 days after today, got mine last tuesday. mine has slight bleed in top right corner only.room has to be dark to see it. and even with gingerbread black status bar, the clock will hide it. or should. i really hate to return it. it's a great phone. and too many exchange nightmares out here. and....nothing better coming out anytime soon. sensation looks nice.....nice and locked though. what would you do? i think i'm just gonna keep it and keep bugging lg. i started a thread in their forum. and i've been emailing them. no response yet. i'm telling them i demand they personally replace my screen with a non defective one. we'll see how far that goes.
Click to expand...
Click to collapse
keep us updated.
i work in a tmobile store and always check every g2x before it goes out. pretty much every single one i've seen has had some sort of bleeding (opened at least 15 boxes in store)
so honestly i think the best bet is to get a replacement or repair done by LG directly instead of just exchanging it for another one.
my g2x also has a bit of bleed, but i'm going to wait till CM7 comes out to see if its noticeable or not.
everyone should keep in mind that these phones do come with a 1yr manufacturers warranty, and the screen bleed issue does fall under that warranty. so even if you miss your tmobile exchange window, you're still covered.
I was told I cannot exchange my Xperia Z3 at a store even if I ordered there because it came by mail. Call TMO customer care and tell them to cross ship you a new one. They will ask if you want warranty or new one. Say you want brand new, if they ask for $50 restocking refuse it like I did and they will agree after a few mins. They will refund your tax charge and charge it again as a fresh order.
Having said that, it is on backorder at TMO, waiting for tracking still. I re ordered a new one yesterday.
Just wanted to let people know so they do not get charged extra or get a refurbished device.
Why did you want to exchange it? What was wrong?
s1dest3pnate said:
Why did you want to exchange it? What was wrong?
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Click to collapse
I think I'm going to exchange mine too!! The glass on the back panel is all scratched up and I took it out of the box that way!! Do you think they will refuse me because It's just cosmetic??
s1dest3pnate said:
Why did you want to exchange it? What was wrong?
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Click to collapse
I had severe light bleed at night on right side in intervals along the frame, and frame was slightly indented towards the display near the power button.
HaileyB said:
I think I'm going to exchange mine too!! The glass on the back panel is all scratched up and I took it out of the box that way!! Do you think they will refuse me because It's just cosmetic??
Click to expand...
Click to collapse
I doubt they will refuse, as this is supposed to be a brand new device.
abhinav.tella said:
I doubt they will refuse, as this is supposed to be a brand new device.
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Click to collapse
Called T-Mobile, the box it came in was all dented up and the bottom corner of the phone is raised up. Also have an issue with terrible battery life and calls just failing constantly ( I live in a total LTE area for T-Mobile)
They are overnighting me a new one after I called support, got transferred 3 times but was within my "buyers remorse period" so I will be sent a brand new phone.
Got a confirmation that the re-order was processed just waiting on shipping info.
Smoothcrm7 said:
Called T-Mobile, the box it came in was all dented up and the bottom corner of the phone is raised up. Also have an issue with terrible battery life and calls just failing constantly ( I live in a total LTE area for T-Mobile)
They are overnighting me a new one after I called support, got transferred 3 times but was within my "buyers remorse period" so I will be sent a brand new phone.
Got a confirmation that the re-order was processed just waiting on shipping info.
Click to expand...
Click to collapse
Good you got that over with, I just gave mine to UPS and returned home. I had to calmly argue with the lady rep on TMO for like 5 minutes to forgoe stocking charges as its not our fault if a brand new device is defective. She talked to her manager said they would waive it. Make sure to check on that.
abhinav.tella said:
I was told I cannot exchange my Xperia Z3 at a store even if I ordered there because it came by mail. Call TMO customer care and tell them to cross ship you a new one. They will ask if you want warranty or new one. Say you want brand new, if they ask for $50 restocking refuse it like I did and they will agree after a few mins. They will refund your tax charge and charge it again as a fresh order.
Having said that, it is on backorder at TMO, waiting for tracking still. I re ordered a new one yesterday.
Just wanted to let people know so they do not get charged extra or get a refurbished device.
Click to expand...
Click to collapse
Do you have to return your phone right away or can you wait until you receive the new one?
edwardlanti said:
Do you have to return your phone right away or can you wait until you receive the new one?
Click to expand...
Click to collapse
They can do cross shipping, meaning they will send you one before you send yours, however the phone is on backorder again so you will have to ship yours out otherwise you will get double charged if it does not reach in time. This is because it is considered a return and repurchase.
I called and the lady was very nice ( a first) She said that she would send me and email with the new phone info within 24 hours and that she understood my frustration. She also said that they would change me the taxes for the new phone but credit me the taxes for the first one No mention of a restocking fee or the phone being backordered. So lets hope TMo doesn't find a way to screw this one up!
Do you have to pay for the return shipping and insurance?
Inc-Roid said:
Do you have to pay for the return shipping and insurance?
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Click to collapse
I didn't UPS did not tell me if insurance was paid for by TMO, crossing my fingers.
Inc-Roid said:
Do you have to pay for the return shipping and insurance?
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Click to collapse
Update. MyTmobile Account shows that they 1. have my shipping information wrong. and 2. Are going to charge me $25.00 for shipping the new phone. Uhh, no. I'm going to call tomorrow. Silly me for thinking Tmobile would do anything correctly.
HaileyB said:
Update. MyTmobile Account shows that they 1. have my shipping information wrong. and 2. Are going to charge me $25.00 for shipping the new phone. Uhh, no. I'm going to call tomorrow. Silly me for thinking Tmobile would do anything correctly.
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Click to collapse
Overnight shipping charge, I got that too.
To all shipping phones back to t-mobile. Make sure you keep all tracking info. You should also add insurance. I returned an iphone 6 plus a month ago and they still have not found it. I am arguing with them on the eip which they charge me monthly even though i do not have the phone. Again, make sure you track add insurance and signature before shipping back.
rsohne said:
To all shipping phones back to t-mobile. Make sure you keep all tracking info. You should also add insurance. I returned an iphone 6 plus a month ago and they still have not found it. I am arguing with them on the eip which they charge me monthly even though i do not have the phone. Again, make sure you track add insurance and signature before shipping back.
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Click to collapse
I'm having the same issue, btw insurance means nothing because item shows as received.
so things to look out for are...
- Light leak
- purple/Bad/Noisy Camera Performance
- red spot on Camera
- cosmetic damage
...anything else?
Myst3ry said:
so things to look out for are...
- Light leak
- purple/Bad/Noisy Camera Performance
- red spot on Camera
- cosmetic damage
...anything else?
Click to expand...
Click to collapse
Well mine if you looked very carefully you could see its frame was indented towards the LCD near the power button, leaving less gap there, just imagine if it cracked there on a hot day because the glass expanded.....
I am sending back the original phone I pre-ordered. TMO sent me a shipping label and all I have to do is drop it off at UPS. Instead of having them ship me a new one I just went into the store and bought a new one. They will refund me the charges of the first phone when they receive it in the mail. What I noticed in doing this however is that the phone I purchased in store was of much better quality. The cosmetics of the phone were seamless, no light leaks, no purple camera and the battery seems to last WAY longer than it did on the one I pre-ordered. This makes me wonder if TMO rushed manufacturing the Pre-order devices and that is why there are so many issues with them? Either way, I am SOO happy I went and bought a new one in store. It's fabulous!!
HaileyB said:
I am sending back the original phone I pre-ordered. TMO sent me a shipping label and all I have to do is drop it off at UPS. Instead of having them ship me a new one I just went into the store and bought a new one. They will refund me the charges of the first phone when they receive it in the mail. What I noticed in doing this however is that the phone I purchased in store was of much better quality. The cosmetics of the phone were seamless, no light leaks, no purple camera and the battery seems to last WAY longer than it did on the one I pre-ordered. This makes me wonder if TMO rushed manufacturing the Pre-order devices and that is why there are so many issues with them? Either way, I am SOO happy I went and bought a new one in store. It's fabulous!!
Click to expand...
Click to collapse
I called my nearest store, no stock, they said maybe tomorrow. I guess I will wait for tracking and stick to the mail order.
I'm glad you got a good one, enjoy!
Bought MI-4C on April 2016 for 209.99 $ from GearBest and all was good until touch screen started to feel ghosts at January 2017, in other words issue known as ghost screen.
Ghost screen makes renders touchscreen and phone unusable due to random touches, almost like AI but more like unusable phone.
After doing quick google research I discovered that this is not so rare issue for smartphones and it's hardware related so luckily my order was still covered with 1 year repair warranty.
That where I started the support saga.
Please see the screenshot for full support log.
**Summary:**
In the end they failed to repair it and offer only 50$ refund, is it possible to receive anything more substantial then quarter of the device worth or it's my best shot at them?
Please help with your experience / knowledge on best reply to them.
Considering how cheap this phone is now and the cost to RMA it is just easier to take the money.
Karly Johnston said:
Considering how cheap this phone is now and the cost to RMA it is just easier to take the money.
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Click to collapse
I would consider it a defeat for unjust customer service, if vendor is declaring repair as part of service then it should provide it.
Here is latest developments: - http://imgur.com/gallery/FvM99
Suggestions are welcome.:fingers-crossed:
AHAHA so you can choose anything on their site ?
Open bar
17.05.17 GB reply 90$ refund or 90$ device
Kéno40 said:
AHAHA so you can choose anything on their site ?
Open bar
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Click to collapse
not really , here is latest reply . Raised refund to 90$ or device of same worth. Thinking of appropriate reply. Trying to get advice of more people to chip in.
Any progress? I hope you got the Mi5 that's a good compensation
Sad to hear about bad customer support as I am inclined to order from them now (they have insane price for Mi5S only 260$)
would not recommend
mesziman said:
Any progress? I hope you got the Mi5 that's a good compensation
Sad to hear about bad customer support as I am inclined to order from them now (they have insane price for Mi5S only 260$)
Click to expand...
Click to collapse
strongly against buying from them again, they raised refund to 100$ or 100$ worth phone, and inclining it as final offer. I was busy with work so didn't thought about creative reply to them yet.:silly:
I broke my network/signal antenna coax cable while doing screen replacement.I was able to get some signal after grounding and soldering a small wire,but apparently the network(data connection too) is not as good as when it was with the coax cable(of course).
I tried searching the accessories forums and all relevant threads,but couldn't found any link that isn't dead.
After googling,I could find some sellers on eBay.com and banggood.com,but sadly they don't ship to my place(that's rude of 'em).
Now,I really am in need of that coax cable to really use my OPO as daily driver,while travelling or using data connection(switches every time to 2G)..it doesn't really come handy anymore.It is not anything firmware related,that's I'm sure of,because before that coax cable incident,everything was working fine.
That's my sad story.. :crying:
If anyone know of any site or seller that sells that coax cable(except banggood and eBay.com, you know the reason),please do let me know so that I can use my OPO as daily driver again,otherwise I'll have to buy another device(which I really don't want).
how about aliexpress
---------- Post added at 03:44 PM ---------- Previous post was at 03:40 PM ----------
Mr.Ak said:
If anyone know of any site or seller that sells that coax cable(except banggood and eBay.com, you know the reason),please do let me know so that I can use my OPO as daily driver again,otherwise I'll have to buy another device(which I really don't want).
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Click to collapse
This one ships to India
https://www.aliexpress.com/item/2pc...lgo_pvid=7a2043ce-1537-464f-a9e4-e7ee799f2b40
ninjasumit said:
This one ships to India
https://www.aliexpress.com/item/2pc...lgo_pvid=7a2043ce-1537-464f-a9e4-e7ee799f2b40
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Click to collapse
Hello..
Thanks for the recommendation,but do you think it will be possible to get just one piece? I really don't need another antenna,just a single piece would do.
P.s: Just did a quick search in aliexpress and found that the link you shared is the only product available,so I'm just gonna order that,as it is much cheaper than the ones available on eBay.com and eBay.in(would've been quite feasible,but prices are just too high).
Actually it is first time I'm ordering from Aliexpress,and it is good to see that there are some buyer protections,but the max time of arrival is estimated as 60 days..they'll initiate refund if product is not delivered in 60 days.I don't think it would take that much for the product to arrive from China to North India.The max I can think of is 3 weeks.Have you ordered any item from aliexpress? If yes,can you tell me how much time it took for your product to arrive?
Thank you,again.
Ps2: I don't know why it is mentioned as WiFi antenna even though WiFi has nothin' to do with that antenna.That antenna is related to network only.
Ps3:Bought it at about 270INR.
Ps4: Sh*t happened! There is another product in 0.89USD!! Should've bought that!!
Is it somehow possible to revert my payment and cancel the order??! Please reply Asap..!
Ps5: I was able to cancel the order,the status now says 'order cancelled,refund processing'.
Do you know how much time it could take for a refund?
Also, @evronetwork ,you use aliexpress a lot..maybe you can help me with this?
Mr.Ak said:
Hello..
Thanks for the recommendation,but do you think it will be possible to get just one piece? I really don't need another antenna,just a single piece would do.
P.s: Just did a quick search in aliexpress and found that the link you shared is the only product available,so I'm just gonna order that,as it is much cheaper than the ones available on eBay.com and eBay.in(would've been quite feasible,but prices are just too high).
Actually it is first time I'm ordering from Aliexpress,and it is good to see that there are some buyer protections,but the max time of arrival is estimated as 60 days..they'll initiate refund if product is not delivered in 60 days.I don't think it would take that much for the product to arrive from China to North India.The max I can think of is 3 weeks.Have you ordered any item from aliexpress? If yes,can you tell me how much time it took for your product to arrive?
Thank you,again.
Ps2: I don't know why it is mentioned as WiFi antenna even though WiFi has nothin' to do with that antenna.That antenna is related to network only.
Ps3:Bought it at about 270INR.
Ps4: Sh*t happened! There is another product in 0.89USD!! Should've bought that!!
Is it somehow possible to revert my payment and cancel the order??! Please reply Asap..!
Ps5: I was able to cancel the order,the status now says 'order cancelled,refund processing'.
Do you know how much time it could take for a refund?
Also, @evronetwork ,you use aliexpress a lot..maybe you can help me with this?
Click to expand...
Click to collapse
You can't really predict the arrival time of the order. Its very variable and depends on the shipping method. I have ordered a lot from aliexpress and some orders arrived within 25 days while some other took 45+ days and there were 2 which never arrived. But there's nothing to worry because if you don't receive the order you will get an assured refund.
Your refund should get processed within 10 days. You can trust aliexpress though, they are professional enough.
Mr.Ak said:
Hello..
Thanks for the recommendation,but do you think it will be possible to get just one piece? I really don't need another antenna,just a single piece would do.
P.s: Just did a quick search in aliexpress and found that the link you shared is the only product available,so I'm just gonna order that,as it is much cheaper than the ones available on eBay.com and eBay.in(would've been quite feasible,but prices are just too high).
Actually it is first time I'm ordering from Aliexpress,and it is good to see that there are some buyer protections,but the max time of arrival is estimated as 60 days..they'll initiate refund if product is not delivered in 60 days.I don't think it would take that much for the product to arrive from China to North India.The max I can think of is 3 weeks.Have you ordered any item from aliexpress? If yes,can you tell me how much time it took for your product to arrive?
Thank you,again.
Ps2: I don't know why it is mentioned as WiFi antenna even though WiFi has nothin' to do with that antenna.That antenna is related to network only.
Ps3:Bought it at about 270INR.
Ps4: Sh*t happened! There is another product in 0.89USD!! Should've bought that!!
Is it somehow possible to revert my payment and cancel the order??! Please reply Asap..!
Ps5: I was able to cancel the order,the status now says 'order cancelled,refund processing'.
Do you know how much time it could take for a refund?
Also, @evronetwork ,you use aliexpress a lot..maybe you can help me with this?
Click to expand...
Click to collapse
Stopped recently using aliexpress and warning others to do so. I've used aliexpress for years well... if a seller is bad(cross roads with about 4 of them - really really bad not just negative) ...you can lose money, aliexpress protects sellers rather than buyers
So unless you don't mind losing some money avoid them
evronetwork said:
Stopped recently using aliexpress and warning others to do so. I've used aliexpress for years well... if a seller is bad(cross roads with about 4 of them - really really bad not just negative) ...you can lose money, aliexpress protects sellers rather than buyers
So unless you don't mind losing some money avoid them
Click to expand...
Click to collapse
But what about refund tho? Refund of cancelled order? It's still processing even though I cancelled the order just after payment.
Btw,another order which I did,shipped today.I used Aliexpress 'cause the prices were cheap,otherwise I always use eBay.
I won't do any other order on Aliexpress,but I can't really take the risk to cancel the shipped order. :/
Mr.Ak said:
But what about refund tho? Refund of cancelled order? It's still processing even though I cancelled the order just after payment.
Btw,another order which I did,shipped today.I used Aliexpress 'cause the prices were cheap,otherwise I always use eBay.
I won't do any other order on Aliexpress,but I can't really take the risk to cancel the shipped order. :/
Click to expand...
Click to collapse
well if you have TOO many evidence ...you'll get your money, you might lose 20-30 days but you'll get it
Now if you want to cancel or send the item back for some reason ..and the seller is bad? you'll lose your money
You see you can open a dispute to cancel or send the item back BUT if the seller doesn't accept this, aliexpress doesn't do anything ...they say talk to the seller and when the time is out and the dispute has to close? it ends with sellers win - So he gets the money, amazing? ...sure it is
Cancelling an order and getting the money back it's up to sellers choice, if he's good it's ok ..if he's not well expect to be @!#@!#%
evronetwork said:
well if you have TOO many evidence ...you'll get your money, you might lose 20-30 days but you'll get it
Now if you want to cancel or send the item back for some reason ..and the seller is bad? you'll lose your money
You see you can open a dispute to cancel or send the item back BUT if the seller doesn't accept this, aliexpress doesn't do anything ...they say talk to the seller and when the time is out and the dispute has to close? it ends with sellers win - So he gets the money, amazing? ...sure it is
Cancelling an order and getting the money back it's up to sellers choice, if he's good it's ok ..if he's not well expect to be @!#@!#%
Click to expand...
Click to collapse
Okay,so I got the pm from seller.She says 'Since you cancelled the order just after placing it,we never got the money.Your money is safe with Aliexpress.They'll refund the money to you after processing it i.e., within 10 days.If you don't recieve your money even after 10 days,kindly contact Aliexpress customer service.'
Does this actually mean I'll get my refund? Tbh,I don't know what's making the refund late..I mean I cancelled the order just after placing it,so the refund shouldn't take that long,right?
I seriously should've used eBay and paid a few more bucks.Their service is much better imho.
Mr.Ak said:
Okay,so I got the pm from seller.She says 'Since you cancelled the order just after placing it,we never got the money.Your money is safe with Aliexpress.They'll refund the money to you after processing it i.e., within 10 days.If you don't recieve your money even after 10 days,kindly contact Aliexpress customer service.'
Does this actually mean I'll get my refund? Tbh,I don't know what's making the refund late..I mean I cancelled the order just after placing it,so the refund shouldn't take that long,right?
I seriously should've used eBay and paid a few more bucks.Their service is much better imho.
Click to expand...
Click to collapse
Yeah if you cancelled before they press send you are safe - They usually press "send" even if they send it a few days later, sometimes 10+ business days later - You're in luck
Ebay is safe but usually more expensive and this paypal convertion is "stealing" for sure but better safe than sorry I guess - Usually ebay sellers don't ask for any proof if things go south, in aliexpress? expect both seller and aliexpress to ask for as much proof as you can get and you might be lucky
Just wish ebay had the variety that aliexpress has, aliexpress has much more products and little parts than ebay like 10 times more
When repairing, tablet, phones, photocopiers, laptop, printers etc ...you need little parts most of the time and having hard time to find one single place like aliexpress did - but enough is enough, can't waste money or time to prove I'm not an elephant.
evronetwork said:
Yeah if you cancelled before they press send you are safe - They usually press "send" even if they send it a few days later, sometimes 10+ business days later - You're in luck
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Hello again.It's been 8 days and I still haven't got my refund.The seller said that I'll get refund in max 5 days.How can I contact Aliexpress about this issue?
Now,seriously,such waiting time for getting a refund for order which I cancelled as soon as I placed?! Disgusting!
Ps: Apparently,they were having national holidays in china from Oct1-Oct8.Just great!
Could this be a reason for late refund processing?
Mr.Ak said:
Hello again.It's been 8 days and I still haven't got my refund.The seller said that I'll get refund in max 5 days.How can I contact Aliexpress about this issue?
Now,seriously,such waiting time for getting a refund for order which I cancelled as soon as I placed?! Disgusting!
Ps: Apparently,they were having national holidays in china from Oct1-Oct8.Just great!
Could this be a reason for late refund processing?
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Click to collapse
Don't worry banks do take a bit, for 45 days since the first purchase you are secured(more or less) - also in aliexpress they do check the messages between the buyer and the seller - so don't worry too much
Hey guys.
It started with a Basssound, and then my Pixel 3XL fell off the windowsill....
Today i reached out the repairingcompany from google CTDI in Germany.
I hope the repair will not that expensive. (Hoping for about 200 € without VAT)
Now i'm waiting for the UPS Service who will pick up my phone.
Sorry about your device, was it in a case?
Nope it wasn't.
It was my fault, after all, i should not lay down a phone on a sloping windowsill....
https://www.ubreakifix.com/google-repair/google-pixel-3-xl-repair
Google's recommended vendor says back glass repair is $100 USD (88€)
Screen repair is where the big money is.
A dbrand or slickwraps will cover that up just fine!
Edit: too bad the camera's broken... That's going to add to the $$$.
Sent from my Pixel 3 XL using Tapatalk
Oh 100$. I hope the price in europe is that cheap. Let's hope. Today i have still no message from ups.
I don't like covers, because they make phone big an hide the design from the phone itself. But of course i have then to watch for falling phones...
Actually the complete phone is working including the camera. It's just the broken camera glass that make photos look like from an 100$ Phone.
But i don't know if its from the drop or from december update, but there are lacks in the performance which is annoying at the moment. I will see after repairing if the problems are gone.
@MOD Is it possible to delete the strayed c in the title?
Daimonion1980 said:
Oh 100$. I hope the price in europe is that cheap. Let's hope. Today i have still no message from ups.
I don't like covers, because they make phone big an hide the design from the phone itself. But of course i have then to watch for falling phones...
Actually the complete phone is working including the camera. It's just the broken camera glass that make photos look like from an 100$ Phone.
But i don't know if its from the drop or from december update, but there are lacks in the performance which is annoying at the moment. I will see after repairing if the problems are gone.
@MOD Is it possible to delete the strayed c in the title?
Click to expand...
Click to collapse
For your question about the title just edit the post and go to advanced mode. There you can edit the title.
Daimonion1980 said:
Hey guys.
It's started with a Basssound, and then my Pixel 3XL fell off the windowsill....
Today i reached out the repairingcompany from google CTDI in Germany.
I hope the repair will not that expensive. (Hoping for about 200 € without VAT)
Now i'm waiting for the UPS Service who will pick up my phone.
Click to expand...
Click to collapse
Ouch, those pictures literally made me say: "Ohhh, ouch!!" I'm sorry that happened to you... I am assuming you don't keep a case on it? After seeing lots of people complain about how easy it was to scratch the back up I decided to always keep mine in a case.
I wish you all the best and I hope it's not super expensive to get fixed.
-E
I feel your pain...
Ordered mine on launch day and three days after having it I knocked it out of my hand, it was in a Spigen thin fit case which is really no protection. Completely my fault, I knew better than to hold it when I was doing what I was doing at the time.
Face first on a brick floor. Screen shattered, I'm glad I got the Preferred Care. $99.00 US and they shipped me a brand new one. At least I got to keep all the accessories from the first one and only had to send back the phone itself.
bp328i said:
I feel your pain...
Ordered mine on launch day and three days after having it I knocked it out of my hand, it was in a Spigen thin fit case which is really no protection. Completely my fault, I knew better than to hold it when I was doing what I was doing at the time.
Face first on a brick floor. Screen shattered, I'm glad I got the Preferred Care. $99.00 US and they shipped me a brand new one. At least I got to keep all the accessories from the first one and only had to send back the phone itself.
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Nice! I always worry about being sent a refurbished device when they claim to send you a new one. I don't know if Google does that or not, but, I know other companies do and it's pretty frustrating. I have major OCD when it comes to new vs. not.
Good Luck!
-E
EricSB said:
Nice! I always worry about being sent a refurbished device when they claim to send you a new one. I don't know if Google does that or not, but, I know other companies do and it's pretty frustrating. I have major OCD when it comes to new vs. not.
Good Luck!
-E
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The replacement was done through Asurion so they might send refurbished ones but I don't really think they had any at the time. I ordered it on launch day and broke it three days after I received it...lol.
I need to mention I haven't broken a phone in 10 years.
bp328i said:
The replacement was done through Asurion so they might send refurbished ones but I don't really think they had any at the time. I ordered it on launch day and broke it three days after I received it...lol.
I need to mention I haven't broken a phone in 10 years.
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Good point on likely not having refurbished devices. Yeah, I guess it was just your turn after 10 years.
Have you gotten the replacement device yet?
-E
EricSB said:
Good point on likely not having refurbished devices. Yeah, I guess it was just your turn after 10 years.
Have you gotten the replacement device yet?
-E
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Oh yeah I've had it for a while now. This happened in October.
Late response
I have a case now. And it fits in my reworked brodit auto smarrtphone holder i bought for nexus 6p
The repairing was okay so far. i contacted CTDI in germany which organized a ups pick up and the device was repaired in poland by regenersis. It costs 212,08 € without tax and with tax 260,86 € (23% in poland)
So, i hope it will not broken anymore...