Moto G3 XT1540 no audio - Moto G 2015 Q&A, Help & Troubleshooting

Hello. I am having a problem with my moto. No matter what I try, no audio will come out of the device. I have tried clearing cache, re-flashing stock ROM, safe mode, headphones & a bluetooth speaker all of which have had no success. In the recent days, I did get it to make some system UI sound effects, but that's all and went back to the same problem after a reboot. (BTW, my phone is rooted with Magisk and is completely stock including stock recovery). Are there any fixes for this or am I straight SOL?

It's possible the speaker has failed. You can get them off eBay along with cheap phone tool-kits and there's strip-down and replacement videos on Youtube.
HTH

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[Q] Ideas on JellyBam issue?

Hi, everyone. First I want to thank everyone who takes their time to come and help people like me who mess with things we don't know anything about - such as rooting phones, etc
I installed JellyBam 4.0.0 on my (US T-Mobile) HTC One S S4 earlier this evening. Everything so far seems to be working fine except there is no external audio - no ringtone sound, no radio or music file sound, no notification sound, etc. However, the headphones work fine. I'm not great with tech things, but I'm not a complete idiot, either. I've searched for similar issues and can't find one posted, don't see any settings that may be causing the issue... I'm at a loss.
JellyBam was installed on TWRP recovery and the boot.img was flashed immediately after installation via fastboot. I'm trying to think of what other information from me would prove helpful, but I can't come up with anything else.
So, can anyone offer any ideas as to what the problem (and solution!) may be? I will add that immediately prior to beginning the flash of the ROM and boot.img, I updated the HTC drivers through HTC Sync/Windows 7.
Thanks for any insight or ideas.
david251 said:
Hi, everyone. First I want to thank everyone who takes their time to come and help people like me who mess with things we don't know anything about - such as rooting phones, etc
I installed JellyBam 4.0.0 on my (US T-Mobile) HTC One S S4 earlier this evening. Everything so far seems to be working fine except there is no external audio - no ringtone sound, no radio or music file sound, no notification sound, etc. However, the headphones work fine. I'm not great with tech things, but I'm not a complete idiot, either. I've searched for similar issues and can't find one posted, don't see any settings that may be causing the issue... I'm at a loss.
JellyBam was installed on TWRP recovery and the boot.img was flashed immediately after installation via fastboot. I'm trying to think of what other information from me would prove helpful, but I can't come up with anything else.
So, can anyone offer any ideas as to what the problem (and solution!) may be? I will add that immediately prior to beginning the flash of the ROM and boot.img, I updated the HTC drivers through HTC Sync/Windows 7.
Thanks for any insight or ideas.
Click to expand...
Click to collapse
Change the ring volume and it should kick in.
Darknites said:
Change the ring volume and it should kick in.
Click to expand...
Click to collapse
Thank you. I just tried that and there's no change. Also went into the sound menu, turned everything down (volume settings) then opened it again and turned everything back up. No change.
I suppose I could walk around everywhere with me headphones on I love this ROM.
david251 said:
Thank you. I just tried that and there's no change. Also went into the sound menu, turned everything down (volume settings) then opened it again and turned everything back up. No change.
I suppose I could walk around everywhere with me headphones on I love this ROM.
Click to expand...
Click to collapse
Are you doing this with the headphones still plugged in?
No, I didn't. But after your question I did - still no change
david251 said:
No, I didn't. But after your question I did - still no change
Click to expand...
Click to collapse
Hmm not sure then other then doing a wipe and try the volume when it first boots.
Ok. Thanks for the time. I'll try that.
Sent from my HTC One S using Tapatalk 2
Darknites said:
Hmm not sure then other then doing a wipe and try the volume when it first boots.
Click to expand...
Click to collapse
Do you think he might have to do what I did for the sd card, maybe that will kick in what he is missing plus doing the full wipe and re-flashing the ROM just wondering?
TheCrow1372 said:
Do you think he might have to do what I did for the sd card, maybe that will kick in what he is missing plus doing the full wipe and re-flashing the ROM just wondering?
Click to expand...
Click to collapse
No its an old bug that's been there for as long I can remember lol but changing the volume should fix it.
Darknites said:
No its an old bug that's been there for as long I can remember lol but changing the volume should fix it.
Click to expand...
Click to collapse
Just to make sure I understand (because I am technology-challenged), when you say changing the volume - I assume you're talking about either using the volume rocker on the side of the phone or simply going into Settings > Sound and changing the volume sliders there.
Correct?
david251 said:
Just to make sure I understand (because I am technology-challenged), when you say changing the volume - I assume you're talking about either using the volume rocker on the side of the phone or simply going into Settings > Sound and changing the volume sliders there.
Correct?
Click to expand...
Click to collapse
Ya I mean the first but both ways should work but do it without the headphones.
---------- Post added at 04:13 PM ---------- Previous post was at 04:11 PM ----------
Oh just popped in the head but try having music playing and do it.
I did. Tried it when searching ring tones, then tried it with Google Music playing a track, tried it with local radio playing and tried it with nothing at all playing.
So let me ask you this - can I make a backup (Titanium Backup) of all my current settings so that when I wipe/reinstall, I don't have to redownload all my apps and redo everything?
Lol - I gotta say, though, as irritating as it is to have only this one issue... I love this ROM and the way my phone works with it. It's worth the hassle if I can get it fixed. (Especially considering I almost bricked it yesterday before finally finding this ROM.)
I should really not mess with stuff I know nothing about. But I just can't help it.
david251 said:
I did. Tried it when searching ring tones, then tried it with Google Music playing a track, tried it with local radio playing and tried it with nothing at all playing.
So let me ask you this - can I make a backup (Titanium Backup) of all my current settings so that when I wipe/reinstall, I don't have to redownload all my apps and redo everything?
Lol - I gotta say, though, as irritating as it is to have only this one issue... I love this ROM and the way my phone works with it. It's worth the hassle if I can get it fixed. (Especially considering I almost bricked it yesterday before finally finding this ROM.)
I should really not mess with stuff I know nothing about. But I just can't help it.
Click to expand...
Click to collapse
Load TWRP and do a backup there, then still in TWRP do factory reset and reboot and skip over the signing in stuff and then try playing with volume without plugging in the headphones and if this still don't work you could try in TWRP factory reset and then system and them reflash the rom and if this still some how don't work you can restore the backup in TWRP.
Ok, I'll do that now - but first, one more stupid question. After this, I'll leave you alone.
When I first installed this ROM, I went through Fastboot to flash the boot.img. Do I have to do that again if reflashing the ROM, or can I skip that step?
Thanks for all your guidance. Seriously.
Update on thread
So I followed the instructions above.
Went into TWRP, did a factory reset and rebooted. Played with volume. Still no external audio.
Went back into TWRP, factory reset, wiped system, reflashed ROM (did NOT manually reflash boot.img in Fastboot) then rebooted. Played with volume. Still no external audio.
Went back into TWRP and restored the backup - so I'm still left with a killer phone with no external audio, ringtone, etc.
Hmmm.... hope nobody calls when I can't hear/feel the vibrate or have my headphones in
That's strange though - I find no other threads mentioning a glitch like this and, except for this one issue, the phone/ROM works flawlessly. It even fixed the wifi connection problem that always existed with the stock phone/ROM and I know a lot of people with this phone have had that problem. With the stock, the wifi always had a problem (from the first day) connecting to my home wifi. Sometimes it would connect but normally it would take a long time (an hour or more) before finally connecting and still other times it wouldn't connect at all. Now if I leave the house, it connects as soon as I pull up in the driveway and if I power down/reboot, it connects instantly upon reloading.
Just before installing the ROM (the first time) I connected with HTC Sync via my pc/usb and made sure drivers were up to date, which is why I'm thinking it's not a driver issue. Would you agree?
david251 said:
So I followed the instructions above.
Went into TWRP, did a factory reset and rebooted. Played with volume. Still no external audio.
Went back into TWRP, factory reset, wiped system, reflashed ROM (did NOT manually reflash boot.img in Fastboot) then rebooted. Played with volume. Still no external audio.
Went back into TWRP and restored the backup - so I'm still left with a killer phone with no external audio, ringtone, etc.
Hmmm.... hope nobody calls when I can't hear/feel the vibrate or have my headphones in
That's strange though - I find no other threads mentioning a glitch like this and, except for this one issue, the phone/ROM works flawlessly. It even fixed the wifi connection problem that always existed with the stock phone/ROM and I know a lot of people with this phone have had that problem. With the stock, the wifi always had a problem (from the first day) connecting to my home wifi. Sometimes it would connect but normally it would take a long time (an hour or more) before finally connecting and still other times it wouldn't connect at all. Now if I leave the house, it connects as soon as I pull up in the driveway and if I power down/reboot, it connects instantly upon reloading.
Just before installing the ROM (the first time) I connected with HTC Sync via my pc/usb and made sure drivers were up to date, which is why I'm thinking it's not a driver issue. Would you agree?
Click to expand...
Click to collapse
Ya not sure what's up if you still got your backup you could try another rom like CM10 to see if its the same. The wifi confused me, everybody else find AOSP not as good at wifi, for me Sense let me set the router how ever I want but on AOSP I have to have it at default settings.
Final update on this thread
Earlier, I wiped everything (through hboot) and reflashed JellyBam. Once rebooted, not only did I still not have audio, but the wifi connection went back to normal - it would connect, but not without difficulty/delays. Strange,
Since I can't feasibly go without a ringtone/alarm/notifications (I use my phone for my business) I rewiped everything from TWRP and installed Dark Jelly v23 to include the Fusion Ultimate kernel. On first boot, still no sound but the notes here mention that may be an issue until it's rebooted a second time. So I set everything up, played around with the same ideas we were using earlier in this thread (to no avail) and then rebooted.
Wifi is the same as it always has been (with the exception of the glorious several hours when it worked like a champ on JellyBam). That's no big deal - I'm used to it and know it's an HTC One S quirk.
But....
Sound is back :good:
david251 said:
Earlier, I wiped everything (through hboot) and reflashed JellyBam. Once rebooted, not only did I still not have audio, but the wifi connection went back to normal - it would connect, but not without difficulty/delays. Strange,
Since I can't feasibly go without a ringtone/alarm/notifications (I use my phone for my business) I rewiped everything from TWRP and installed Dark Jelly v23 to include the Fusion Ultimate kernel. On first boot, still no sound but the notes here mention that may be an issue until it's rebooted a second time. So I set everything up, played around with the same ideas we were using earlier in this thread (to no avail) and then rebooted.
Wifi is the same as it always has been (with the exception of the glorious several hours when it worked like a champ on JellyBam). That's no big deal - I'm used to it and know it's an HTC One S quirk.
But....
Sound is back :good:
Click to expand...
Click to collapse
Lol the phone does love to be picky.

[Q] No sound on my Nexus 5

I dont know, but for some reason my Nexus 5 has no sound. Neither the speaker or the ear-piece or the earphones have any sound coming through them.
I tried this
http://forum.xda-developers.com/showpost.php?p=47593115&postcount=2
And did everything as it was mentioned. Then i restored back to the original settings. Also flashed the default settings .zip file.
I am on Lollipop and am rooted.
I just did a factory reset but it doesnt seem to work. SOmeone help me please, I am scared as ****
EDIT: Cant record videos, cannot play youtube videos, this is getting scarier. I dont care about the data on my phone. I am going to try and reflash Lollipop, but that is going to take me some time
Reflashing the phone fixed, it . Phew.
Anyway I can close the thread?

Major sound distortions only when taking a call. (Moto G4 Play)

Bought a Moto G4 Play (Verizon Prepaid version on Android Marshmallow) during black Friday and have been unable to use it because of this issue. Every time I take a call (happens even in Skype or Talkatone) all the audio on the phone including the call becomes heavily distorted and low quality. As soon as the call ends all audio reverts to normal (I noticed the sound distortion when trying to watch netflix while using skype with the gf).
I have tried so many sources and literally no one has any clue what's wrong with the phone. Here's a short list of things I've done to try and fix this issue:
1. Replaced the phone (audio problem still happens with the new one)
2. Swapped sim cards
3. Factory reset
4. Cleared the cache
5. Reset all app settings
If anyone has any clue why a phone's audio would distort during a call and go back to normal afterwards please let me know. I've contacted Motorola support and they had no clue how to solve the problem.
Please if anyone knows what's wrong with my phone I really need help I can't use my new phone at all the way it is now.

BLN-L24 problems...

So I rooted it and installed the DND room by Hassan.. and I rebooted my phone cause it wasn't giving me 4g data in a certain area. And once I did I must've booted into the Huawei recovery mode and fornatted my data partition. Anyways I was able to restore a stock room backup I had. And now my speakers don't work (I can call by can't hear anyone or anything) audio speakers don't work and headphone jack doesn't do anything. You've also won't play videos. And then I noticed my camera doesn't work either... How to fix?
You need to flash the vendor partition

No sound at all from my OnePlus 7

My phone sound went away when i tried to put some magisk tools and the phone freeze so i shut it down and flashed a new fresh os and after that the sound is not working at all even with built in speakers or wired headpgones or bluetooth headphone
Please Help me and thank you in advance
Max435 said:
My phone sound went away when i tried to put some magisk tools and the phone freeze so i shut it down and flashed a new fresh os and after that the sound is not working at all even with built in speakers or wired headpgones or bluetooth headphone
Please Help me and thank you in advance
Click to expand...
Click to collapse
If you installed the stock rom and it still -persists has no sound,i think you should send it to the service...
I have the same problem, even tried msm tool and I can't do any phone call... does it really is a physical issue? or do you eventually fixed it?
I see that there are more people with this issue:
https://forums.oneplus.com/threads/the-speaker-and-the-microphone-dont-work.1132026/
I'm not fully sure if it is a physical problem, but I already tried several methods trying to recover from this, Msmtool (HOS), Fastboot Rom, etc, without any luck.
Any news about this issue? oddly enough, my phone started to act as nothing happened, with sound and everything normal just one day after another reboot... and it was working fine for more than a week, but now I'm not sure if I should apply for a warranty

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