My Cruise has recently developed an annoying problem. I can make/receive calls by using speakerphone/bluetooth headset but there is no sound from the internal speaker. It is very odd to have to listen to all your calls on speakerphone. It looks like a hardware issue to me but before I send it in I wanted to check if this could possibly be linked to some software glitch.
Hi there,
I have the same issue, when I dial a number and I have the headset plugged in , the sound comes out from the internal phone speaker.
Very annoying !!. Does anybody have a clue on how to fix this ?
I have the French ROM.
Thank you,
Roundi
i think if you are using stock rom and it doesnt get fixed after a hard reset you should probably get it replaced.
Hello,
What is a stock rom ?
Thanks.
A standard ROM (or firmware), as opposed to one of the "cooked" ROMs from forums such as this.
I backed up my data (SPB Backup) and restored the original ROM (I dont have cooked ROM).
The sound is now OK ! (and not going through the speaker when I plug the Headphone)
I backuped the Mobile again in order to have the original files (system, registry ...)
I restored the first backup to get back all the program and data previously installed.
I have a different behaviour now and I discovered that Phone Screen Lock application is to blame: when locking the screen the speaker is activated for few seconds then the sound go through the headset.
Thank you clev001 for the hint.
Regards,
Ronald
roundi said:
I backed up my data (SPB Backup) and restored the original ROM (I dont have cooked ROM).
The sound is now OK ! (and not going through the speaker when I plug the Headphone)
I backuped the Mobile again in order to have the original files (system, registry ...)
I restored the first backup to get back all the program and data previously installed.
I have a different behaviour now and I discovered that Phone Screen Lock application is to blame: when locking the screen the speaker is activated for few seconds then the sound go through the headset.
Thank you clev001 for the hint.
Regards,
Ronald
Click to expand...
Click to collapse
Hi, i have the same problem ... can you explain how you solve the problem?
Thanks
Hi ,
Unfortunatly I dont have time to debug the problem, so I removed Phone screen lock software and restarted the unit.
Now it is working again normally
I have been experiencing some issues with my phone recently. I have flashed multiple roms and everything was working fine for the past 3 months or so. Last week I flashed Hebrew Valhalla, it worked fine for a few days then all hell broke lose! I started experiencing the following issues with the phone:
1. In calls, people can hear me but I cannot hear them through the front speaker. I have to either put it on speakerphone or use my headphones.
2. Whenever I cannot hear people in calls (issue #1 above) then there is also no sound coming from the back speaker when I play music. It only works with headphones.
3. Sometimes when I play music, sound only comes from the phone's speaker. Yes the tables literally turn! Even if I plug in headphones, it keeps playing through the phone's speaker. I use stock music player no mods nothing and yes my headphones and their jacks are good I tried multiple ones.
4. The screen does not turn off while in calls. I used 2 apps to test the proximity sensor and it is working fine. Sometimes when on a call the screen randomly turns on and off but most of the time it remains on.
5. Although the vibration intensity is set to max, when typing, the intensity is random. Sometimes it is strong, other times it is weak. Completely random and it is only for typing. It works fine for notifications and pressing back button or whatever. The keyboard is swype and it used to work fine before.
SOMETIMES when I reboot the phone, Issues #1,2 and 3 fixes themselves; I can hear people in calls, music works fine both in speaker and headphones when necessary, but issue #4 is persistent.
The phone has not taken any falls/hits or anything, so I doubt it can he hardware related? So I assumed it is software related, I went to flash other roms, including the ones I used previously that was working fine and still nothing!!! I even flashed Heimdall one click and started from scratch, and still the same problems in the stock rom.
I have spent days searching all over to no avail. Please if anyone knows the solution or workaround to any of the issues above it will be greatly appreciated!!!!!
How old is the phone? If I were you and it's still under warranty I would consider a handset exchange through your phone provider, and if you choose that method make sure you go back to stock an unroot first before you send
Sent from my SGH-T959V using XDA
Cannot do
The warranty has long expired, so that's not an option.
Look for the Gremlin Remover in the Dev section.
Trying
I have been trying for the past 5 hours to get the GR to connect to the phone but it just is not working. I have tried installing and uninstalling all drivers rebooting phone, pc, remove battery everything and it just does not work!!!
The only time GR connects to the phone is when it is starting up, or when the os has loaded up fully. whenever I reboot to download mode it disconnects and never connects back to odin when in download mode. What am i doing wrong? I used the drivers in the GR file but it does not work.
Can anyone link to the drivers that will make odin see the phone while in download mode?
Look at the guide in the second link of my signature. Read the notes about drivers, odin and heimdall. You need to completely, thoroughly and patiently make sure you remove them all.
Go to the wiki for the samsung drivers or use kies mini to install the drivers. ODIN is a samsung software and they use the same drivers.
Still not working
So I found the right drivers and just finished flashing GR twice and the problems are still there. after flashing GR the second time I just flashed Hebrew Valhalla and the problems are still there
I really dont think there is anything else I can do?
Did you do ALL of the steps that Thomas posted? Not just the flashing GR.
Yes I did all the steps: 1, 2 then 3, not the "Filesystem Cleaner" part.
You have nothing to lose doing all the steps.
Ok I will do the Filesystem Cleaner part now and update in a while
EDIT:
I installed the android SDK to connect to adb. Thomas's instructions says to go to recovery mode, but the pc only see's the phone as adb when the phone is booted up in normal mode, not when it is in recovery mode.
I used the universal driver installer, is there specific adb drivers for recovery mode?
So before I got the adb to work I kept rebooting the phone and pushed and removed the headphones in the headphone jack multiple times and I was suprised everything started working. I could how hear people in calls, the screen turned off fine during a call, music worked fine. Rebooted again and everything still worked fine! My memory card was formatted so I copied back some of the files that were on it (music, pictures and apk installers for certain apps, and titanium backup folder). I went to install my apps from the apk's not titanium backup, so I did not restore any data just fresh install the apk's....
.....Rebooted the phone and all the problems came back!!!! I tried uninstalling the apps and reboot multiple times but the problems remained, so I said I will try the entire process again.
Ok so I found the drivers and completed ALL the steps now including the adb stuff and the filesystem cleaner. The status was already clean but I still ran the cleaner just to be safe. Then I flashed Gremlin Remover again and the problems still exist. I flashed Octane 3, problems still exist. flashed Hebrew Valhalla and the problems were still there...rebooted multiple times and the incall volume is working FOR NOW, but the screen does not turn off anymore.
I pushed the headphones in and out many times as it worked the first time but it made no difference now. I really do not know what more is there to do
How are calls just using your phone? No headphones. If things were fine before restoring your sd card shouldn't that tell you there is a good chance something on your sd card is messing with your phone?
You should start over again. Be thorough. Do all the Gremlin Remover steps. Leave your sd card fresh after format. Install apps one at a time with time between from the playstore. Don't mess with your headphones yet. And see what state your phone is in.
It could be your phone. An app. Your sd card or some data on it. Or your headphones. Process of elimination.
Do you have accidental damage insurance? Hammer anyone?lol
Seriously though, with using the gremlin remover and system cleaner processes, everything bad should have been removed. However, you stated that the problems reoccoured after restoring your sdcard. My guess would be either a virus (yes it is possible to get a virus or malicious file on our phones) or a corrupt file/files that is contained in your files that you restored to your sdcard. As much of a pain in the ass it may be, you should restore each file one by one and test. Once the issue reoccours, then you know what is the cause. there are some directories/files you should not restore:
Code:
.android_secure
.cache
Android
CachedImages
data
gps
LOST.DIR
temp
tmp
Voodoo
and any folders that pertain directly to any apps you use like 360launcher, goweather, etc.
As lumin said, everything worked fine until you restored your sdcard...
lumin30 said:
How are calls just using your phone? No headphones. If things were fine before restoring your sd card shouldn't that tell you there is a good chance something on your sd card is messing with your phone?
You should start over again. Be thorough. Do all the Gremlin Remover steps. Leave your sd card fresh after format. Install apps one at a time with time between from the playstore. Don't mess with your headphones yet. And see what state your phone is in.
It could be your phone. An app. Your sd card or some data on it. Or your headphones. Process of elimination.
Click to expand...
Click to collapse
Sadly, this is where I am right now. I did start all over again, formatted the card and only put Hebrew, Octane and Anton's kernel. This is all that is on the card, when I installed them some of the default folders were created. I am yet to put anything else on the memory card, and at the time of this typing I only have basic market apps installed, nothing from transferring from pc to memory card or anything.
1. I have fully cleaned the system using all the steps in GR so I doubt the problem can be with the software on the phone.
2. I doubt it can be an app causing it because even after restoring the official rom just after GR it still does not work.
3. I am not sure if it can be the memory card, since I formatted it so many times, if it had a virus shouldn't it be gone by now? Not sure, just asking. I have some other memory cards handy I will format them and start back from square one again to see how it goes.
4. As for the headphones, I tried different headphones all the same thing. If anything then the problem about the incall sound might be with the headphone port itself. Maybe the phone's hardware or something in that port got stuck or something just something that is making the phone detect a headphone when there is actually none, maybe that's why...that's the most plausible thing I can think of relating to the incall and music volume. Now since I pushed it and out multiple times that maybe fixed it? Not sure..
As for the screen not going off I have no idea; so I will do everything again using a new memory card, not restoring anything, only install market apps one at a time and let you know how it goes.
I followed all the instructions down to the last letter. Did everything over. Removed battery left for some time. Formatted new memory card and only put the cleaner, one mp3 song for testing, Octane and Anton's kernel on it. Did the adb cleaning. Flashed Gremlin Remover. Left for 15 min. Flashed Octane and then Anton's kernel. Reboot and waited 15 min. Did not install anything whatsoever. First thing I did: make a call and play the mp3 file and suprise!! All the problems were still there. Nothing changed. Screen still remained on, no sound in call, no sound from music player; only through headphones like in square 1. Pissed off to the max.
I quit.
sherman619 said:
I followed all the instructions down to the last letter. Did everything over. Removed battery left for some time. Formatted new memory card and only put the cleaner, one mp3 song for testing, Octane and Anton's kernel on it. Did the adb cleaning. Flashed Gremlin Remover. Left for 15 min. Flashed Octane and then Anton's kernel. Reboot and waited 15 min. Did not install anything whatsoever. First thing I did: make a call and play the mp3 file and suprise!! All the problems were still there. Nothing changed. Screen still remained on, no sound in call, no sound from music player; only through headphones like in square 1. Pissed off to the max.
I quit.
Click to expand...
Click to collapse
Honestly, if you did all that, your device should be running it's best ever... You may have some sort of hardware malfunction. Even after trying different ROMs you still have the same issues correct?
I can tell you, I started experiencing some really bad things (not near as bad as yours) after I flashed a ROM WIP, and it took me several flashes to get my phone up and working again. But the only thing that was even remotely hardware related was the mis-calibration of the screen... I have to say, your problem is one of a kind...
However, have you tried pulling a logcat to see if by some chance there was something in there?
thomas.raines said:
Honestly, if you did all that, your device should be running it's best ever... You may have some sort of hardware malfunction. Even after trying different ROMs you still have the same issues correct?
I can tell you, I started experiencing some really bad things (not near as bad as yours) after I flashed a ROM WIP, and it took me several flashes to get my phone up and working again. But the only thing that was even remotely hardware related was the mis-calibration of the screen... I have to say, your problem is one of a kind...
However, have you tried pulling a logcat to see if by some chance there was something in there?
Click to expand...
Click to collapse
I don't know anything about logcat and how to interpret it. I see nearly 20k lines of text when I did it, what exactly should I look for?
I added it to my dropbox account if it is going to be helpful, here is the link:
This is the logcat I saved from my phone. Click it
I'm almost positive that it's some mechanical/electrical problem with the headphone jack. Something is stuck there, or it's dirty, so the controller erroneously detects like something is always plugged in. Hint: you said earlier that it suddenly started working when you were actively plugging-unplugging headphones.
AntonX said:
I'm almost positive that it's some mechanical/electrical problem with the headphone jack. Something is stuck there, or it's dirty, so the controller erroneously detects like something is always plugged in. Hint: you said earlier that it suddenly started working when you were actively plugging-unplugging headphones.
Click to expand...
Click to collapse
Yes I believe so too. I will try to open the phone to see what I can find concerning the headphone issue.
What about the screen not going off? Any suggestions?
I dont know, but for some reason my Nexus 5 has no sound. Neither the speaker or the ear-piece or the earphones have any sound coming through them.
I tried this
http://forum.xda-developers.com/showpost.php?p=47593115&postcount=2
And did everything as it was mentioned. Then i restored back to the original settings. Also flashed the default settings .zip file.
I am on Lollipop and am rooted.
I just did a factory reset but it doesnt seem to work. SOmeone help me please, I am scared as ****
EDIT: Cant record videos, cannot play youtube videos, this is getting scarier. I dont care about the data on my phone. I am going to try and reflash Lollipop, but that is going to take me some time
Reflashing the phone fixed, it . Phew.
Anyway I can close the thread?
My phone sound went away when i tried to put some magisk tools and the phone freeze so i shut it down and flashed a new fresh os and after that the sound is not working at all even with built in speakers or wired headpgones or bluetooth headphone
Please Help me and thank you in advance
Max435 said:
My phone sound went away when i tried to put some magisk tools and the phone freeze so i shut it down and flashed a new fresh os and after that the sound is not working at all even with built in speakers or wired headpgones or bluetooth headphone
Please Help me and thank you in advance
Click to expand...
Click to collapse
If you installed the stock rom and it still -persists has no sound,i think you should send it to the service...
I have the same problem, even tried msm tool and I can't do any phone call... does it really is a physical issue? or do you eventually fixed it?
I see that there are more people with this issue:
https://forums.oneplus.com/threads/the-speaker-and-the-microphone-dont-work.1132026/
I'm not fully sure if it is a physical problem, but I already tried several methods trying to recover from this, Msmtool (HOS), Fastboot Rom, etc, without any luck.
Any news about this issue? oddly enough, my phone started to act as nothing happened, with sound and everything normal just one day after another reboot... and it was working fine for more than a week, but now I'm not sure if I should apply for a warranty
Hello. I am having a problem with my moto. No matter what I try, no audio will come out of the device. I have tried clearing cache, re-flashing stock ROM, safe mode, headphones & a bluetooth speaker all of which have had no success. In the recent days, I did get it to make some system UI sound effects, but that's all and went back to the same problem after a reboot. (BTW, my phone is rooted with Magisk and is completely stock including stock recovery). Are there any fixes for this or am I straight SOL?
It's possible the speaker has failed. You can get them off eBay along with cheap phone tool-kits and there's strip-down and replacement videos on Youtube.
HTH