Audio Problems - Touch Cruise General

My Cruise has recently developed an annoying problem. I can make/receive calls by using speakerphone/bluetooth headset but there is no sound from the internal speaker. It is very odd to have to listen to all your calls on speakerphone. It looks like a hardware issue to me but before I send it in I wanted to check if this could possibly be linked to some software glitch.

Hi there,
I have the same issue, when I dial a number and I have the headset plugged in , the sound comes out from the internal phone speaker.
Very annoying !!. Does anybody have a clue on how to fix this ?
I have the French ROM.
Thank you,
Roundi

i think if you are using stock rom and it doesnt get fixed after a hard reset you should probably get it replaced.

Hello,
What is a stock rom ?
Thanks.

A standard ROM (or firmware), as opposed to one of the "cooked" ROMs from forums such as this.

I backed up my data (SPB Backup) and restored the original ROM (I dont have cooked ROM).
The sound is now OK ! (and not going through the speaker when I plug the Headphone)
I backuped the Mobile again in order to have the original files (system, registry ...)
I restored the first backup to get back all the program and data previously installed.
I have a different behaviour now and I discovered that Phone Screen Lock application is to blame: when locking the screen the speaker is activated for few seconds then the sound go through the headset.
Thank you clev001 for the hint.
Regards,
Ronald

roundi said:
I backed up my data (SPB Backup) and restored the original ROM (I dont have cooked ROM).
The sound is now OK ! (and not going through the speaker when I plug the Headphone)
I backuped the Mobile again in order to have the original files (system, registry ...)
I restored the first backup to get back all the program and data previously installed.
I have a different behaviour now and I discovered that Phone Screen Lock application is to blame: when locking the screen the speaker is activated for few seconds then the sound go through the headset.
Thank you clev001 for the hint.
Regards,
Ronald
Click to expand...
Click to collapse
Hi, i have the same problem ... can you explain how you solve the problem?
Thanks

Hi ,
Unfortunatly I dont have time to debug the problem, so I removed Phone screen lock software and restarted the unit.
Now it is working again normally

Related

Another Bluetooth problem

OK, i was messing around with Jetware, I installed this damn program in hopes that I will be able to hear my ring tones through Jawbone BT Headset. Surprisingly it did the job, but i didn't know this crap comes with side effect. Now my phone does not ring at all, everything comes to the headset. I just wanted both to ring the same ringtone just in case if I don't have my BT on me how would I hear??! on top of that if I place my phone on vibrate then i do not hear anything on the headset. So I removed the Jetware completely from my phone but for some reason nothing has changed. I am still hearing the ringtone from the headset now and no ringtone on the phone itself. Is there anyway I can have the phone ring as it used to?and how can i have the BT headset ring when the phone is in vibrate state?
I really hate the flash the rom again as I have done too much customizations.
Please help....
Thanks in advance
K
This is why we backup our precious every morning at 3am... We also tell the backup software to reset our precous 'cause precious seems to be happier if precious is reset daily.
Seriously you might want to reinstall and turn off everything then do an uninstall. You can also search your registry for the entries that jetware changed (try deconstructing their cab file).
And I would really recommend the daily backup it has saved my backside more than a dozen times!
kyphur said:
This is why we backup our precious every morning at 3am... We also tell the backup software to reset our precous 'cause precious seems to be happier if precious is reset daily.
Seriously you might want to reinstall and turn off everything then do an uninstall. You can also search your registry for the entries that jetware changed (try deconstructing their cab file).
And I would really recommend the daily backup it has saved my backside more than a dozen times!
Click to expand...
Click to collapse
what would you recommend using for a backup of registry every day at 3am?
I was able to restore it somehow, i installed other version of cyberon first and looked in the registry entries, there was one called LauchAPEnable under bluetooth registry stuff that was missing after I removed the jetware. So then I uninstalled the cyberon and added that registry entry, now it works fine as before with one exception: when I hit the BT headset button cyberon starts without a beep when not muted, before it used to beep ones.
Use either Sprite backup (avaliable with a little searching in the Wiki, look for my XDA Live Tilt Files) or Spb Backup (have to purchase)
Either will do the job and they can backup everything not just the registry.
Jetware installed an accessible option setting in :
/ Start-->> Programs -->> Bluetooth Options -->> Hands-Free Config
/ go there and tap on the Menu ( bottom right corner )
/ select "Advance options" ( a warning will popup )
/ there is an option in there to check/uncheck "use phone ringtones" feature ...etc
if you'd already went through this route and unsuccessful ... then you are SOL
I just thought that you might have not seen these settings
goodluck ...

No Sound on IPAQ 614c

Hello,
After I tried the update of the Radio Firmware 0.89 my handheld acts like crazy. I am tired of customizing it and then having to hard reset it!
The problem is: after about 2 days of working the sound mutes completely on my IPAQ 614c, with the new Radio! Also when I try to restore my backup (I used multiple backup software like Sunny backup and Resco Backup) it also mutes completely. I already tried going back to 0.88 but the problem which appeared seems not to go away (when I restore the old backup file I never had issues with, now the phone mutes even on 0.88 ).
Please help. I would need any advise on how I could correct the mute problem after it appears. It is most probably a registry issue or a windows file issue (maybe).
I appreciate any help, as I am in despair.
Thank you!
Up
Nobody has the same issue?
surade said:
Hello,
After I tried the update of the Radio Firmware 0.89 my handheld acts like crazy. I am tired of customizing it and then having to hard reset it!
The problem is: after about 2 days of working the sound mutes completely on my IPAQ 614c, with the new Radio! Also when I try to restore my backup (I used multiple backup software like Sunny backup and Resco Backup) it also mutes completely. I already tried going back to 0.88 but the problem which appeared seems not to go away (when I restore the old backup file I never had issues with, now the phone mutes even on 0.88 ).
Please help. I would need any advise on how I could correct the mute problem after it appears. It is most probably a registry issue or a windows file issue (maybe).
I appreciate any help, as I am in despair.
Thank you!
Click to expand...
Click to collapse
Hi,
I had the same problem once. It can be solved by enlarging the pagepool to (minimal) 4MB. Pagepool can be changed with Schap's Advanced Configurationtool 3.3 ...
More info also here...
Dirk
hi can you disrabed more detailed how to do that, I have a same problem, no sound and I try to reduce pagepool on via ActiveSync, please help

No Sound

Hi, I've got an Imate Jamin (win 6.1) that was working fine till a couple of days ago. It would freeze once in a while when I sent out balance check SMS but it was ok otherwise. Now thought, the call alert sounds are gone, it only vibrates. Windows Media player runs the files but I get no sound at all. The voice clarity during call is good, its as per usual but I can't even get screen tap sounds out of it otherwise.
Anyone else with the same problem? And can anyone help me out? I thought maybe it was all the soft resets from after the freezes that corrupted the windows or something like that but flashing the PDA with another ROM hasn't helped.
And back to to original rom doesn't solve it? I had the same thing with my magician and solved it by flash back to the original rom.
I googled the problem and found out it was a common problem with their model, its the hardware messing up. My set was under warranty so I had it fixed. Now I got other problems...
jack in put headphone erro

Samsung sgh-i780 stuck on vibrate mode

Hello,
In the last few months, I have experienced a strange problem:
Sometimes, when I turn off the ringer and use on vibration, the phone seems to stuck on this mode even if I turn the ringer back on. I cannot play any kind of sound until I restart my phone. To solve this problem once and for all, I have performed hard reset, however the problem persists.
I miss very important calls as a result of this problem, is there a solution?
Thanks in advance,
Michael
I remember a friend having this issue. I seem to remember the solution.
explore to application data/volatile and delete all files within folder and soft reset.
If you don't feel safe about it first copy or move all files to a new folder on your sdcard before deleting.
hope it helps.
good day.
I saw this solution in another forum and it did not work. Besides, I had performed a hard reset so all my phone memory was deleted, however the problem returned.
Maybe the problem is on the SD card or something.
What type of results do you get plugging the head phone adapter in and out? But only when the lack of sound occurs.
And any suspect software installs recently?
good day.
I need to wait until the problem reoccures to check with the headphones.
The softwares installed on my device are:
Opera mobile
Opera mini
SPB Time
SPB Mobile
S2U2 (I have unistalled it for now to check if it has something to do with my problem)
* I think the problem began after I had restored my phone using SPB backup a few months ago, however I am not sure 100%
Thanks again

No sound at all from my OnePlus 7

My phone sound went away when i tried to put some magisk tools and the phone freeze so i shut it down and flashed a new fresh os and after that the sound is not working at all even with built in speakers or wired headpgones or bluetooth headphone
Please Help me and thank you in advance
Max435 said:
My phone sound went away when i tried to put some magisk tools and the phone freeze so i shut it down and flashed a new fresh os and after that the sound is not working at all even with built in speakers or wired headpgones or bluetooth headphone
Please Help me and thank you in advance
Click to expand...
Click to collapse
If you installed the stock rom and it still -persists has no sound,i think you should send it to the service...
I have the same problem, even tried msm tool and I can't do any phone call... does it really is a physical issue? or do you eventually fixed it?
I see that there are more people with this issue:
https://forums.oneplus.com/threads/the-speaker-and-the-microphone-dont-work.1132026/
I'm not fully sure if it is a physical problem, but I already tried several methods trying to recover from this, Msmtool (HOS), Fastboot Rom, etc, without any luck.
Any news about this issue? oddly enough, my phone started to act as nothing happened, with sound and everything normal just one day after another reboot... and it was working fine for more than a week, but now I'm not sure if I should apply for a warranty

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