Database Info

[Update] T-Mobile does NOT have other colors in stock!

JohnG: Hi James!
You: Hi there sir
JohnG: I can go ahead and check if T-Mobile do have the white model.
JohnG: No worries, I'm on it.
You: Thank you very much
JohnG: You're most welcome. I'm seeing here that T-Mobile is also selling LG V10 in different colors, we are just only showing the black basic colors, but you can definitely choose from the colors by visiting at the stores, definitely we do have the stocks and it will be much better to visit the store today since today is the launch date of the LG V10.
JohnG: If you have further questions feel free to ask. I will do my best to help you.
You: Oh no that's fantastic news, thank you very much
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Getting the White/Gold today! See ya Note 4. Hope development picks up but if it doesn't I'll still be happy with this phone.
Edit: After multiple other conversations with reps and visiting multiple T-Mobile stores it doesn't seem that there are other colors available for the T-Mobile LG V10. Holding off my purchase for the time being as pathetic as it sounds (Holding off a purchase for a color?!)

I thought the White/Gold was exclusive to Verizon?
It might be the Oatmeal/Gold. They can look the same in bad lighting.

Is that so? Haven't gone to the store yet to confirm

Im on my way to check

Nope just black and it is sold out already.

I just got back to the office with mine. The store closest to me got their shipment in while I was walking in. 25 devices, all black.

Hmm, maybe the rep I got was misinformed. It could be that stores are getting black shipments first?
Sorry for spreading false info guys! I'll have to double check asap.

Just picked mine up locally. Retail location only got 5 in stock and i was the first to purchase one. The employees havent even handled one before mine. Store had All black phones; no other colors available yet.

Sounds like the rep was misinformed. T-Mobile has no literature for other colors and has never mentioned other colors. If anything they'll offer the other blue or beige. They definitely won't get white as Verizon has already claimed exclusivity and I doubt they'd offer the same blue that AT&T has.

T-Mobile chat support is about like calling Verizon for T-Mobile support LOL

Tmobile is only getting black..... Close thread lol.

ohmygaa said:
Getting the White/Gold today! See ya Note 4. Hope development picks up but if it doesn't I'll still be happy with this phone.
Edit: After multiple other conversations with reps and visiting multiple T-Mobile stores it doesn't seem that there are other colors available for the T-Mobile LG V10. Holding off my purchase for the time being as pathetic as it sounds (Holding off a purchase for a color?!)
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I read somewhere that tmobile will only be carrying black and the remaining colors will be available through att. I believe this was in the contract with lg and tmobile.
-Russ

I'm really interested in a white and gold one. Anyone know which international version will work with LTE on T-Mobile?
Will At&t's V10 work on T-Mobile if you unlock it?

alternative... https://www.amazon.com/dp/B018IMM6KI/ref=cm_sw_r_other_awd_KQnTwbV825BCX
Sent from my LG-H901 using Tapatalk

ohmygaa said:
Getting the White/Gold today! See ya Note 4. Hope development picks up but if it doesn't I'll still be happy with this phone.
Edit: After multiple other conversations with reps and visiting multiple T-Mobile stores it doesn't seem that there are other colors available for the T-Mobile LG V10. Holding off my purchase for the time being as pathetic as it sounds (Holding off a purchase for a color?!)
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I ordered mine on Monday and the only color T mobile had was black. Luckily black was what I wanted anyhow. $499.00 for a 64 gig LG V10, comparing that a 64 gig Iphone 6s is $799.00 . that's $300.00 more for in my opinion an inferior phone. I had the Iphone 6+ for 18 months, and in between jailbreaks it was pretty useless as far as a smart phone goes..just good for making calls, texts, and taking pics.. very boring phone. Again this is my opinion. Some people might like that.

BeetleJuice72 said:
I ordered mine on Monday and the only color T mobile had was black. Luckily black was what I wanted anyhow. $499.00 for a 64 gig LG V10, comparing that a 64 gig Iphone 6s is $799.00 . that's $300.00 more for in my opinion an inferior phone. I had the Iphone 6+ for 18 months, and in between jailbreaks it was pretty useless as far as a smart phone goes..just good for making calls, texts, and taking pics.. very boring phone. Again this is my opinion. Some people might like that.
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How did you get it at $499? The price is normally $599.

just pre-ordered my v20 through t-mobile.

so exactly at 12 i called up t-mobile and pre-ordered my v20. the price of the phone is $769.99. i also took advantage of the free tablet offer. getting an LG G Pad X 8.0. looking forward to that. never really had a tablet. definitely going to root it and unlock it. in t-mobiles system they only had the titan color, which is what i wanted anyways. can't wait to finally have the phone in my hand....

X 8.0 is a decent tablet and you will love it.
It's rootable with dz and LGUP.
I will pay off and trade in my V10 for it.

Hmm.. I'm a bit too tired to call T-Mobile, but their website shows nothing thus far.
I'm still very hesitant.. I don't mind waiting a bit to see if LG will allow an official bootloader unlocker for the H915. But T-Mobile phones have been unlockable in the past. I don't know which one will see more developer action

If you log into MyT-Mobile you can order it. I actually ordered mine 10 minutes before Midnight PST

I ordered through the website this morning. I'm sort of curious since the website doesn't have it as pre-order and it's showing a ship date of 10-17 to 10-24 and the phone as in stock. So I'm cautiously optimistic that I could have this thing in hand this week.

Going to walk into the local dealer and order at 10am. Figure I've bugged them long enough that I should. Also going to take advantage of the phone trade-in. I see online that there are two tablets available. Is the one you listed the better of the two?

Ordered mine through T-Mobile as well!! It's expected to ship as early as today; can't wait. I didn't do the tablet because the customer service said you had to keep the data plan open for 2 years, which makes it a not free tablet since the plan is $10 per month. I'll get the headphones whenever the phone gets in, though, so that's a plus! Definitely looking forward to getting this now that my Note 7 is gone and I'm back to my Note Edge that has a bunch of dead pixels
Just a note on this, I ordered through the web then called the customer support because the shipping upgrade I did hadn't processed properly. The person on the phone said the phone is already backordered as of just a few minutes after I ordered and that any new orders from this point forward likely won't ship until early November.
Now I just need to find a solid case and buy the stylus!!

New V20 video from t-mobile with @ askdes
https://www.youtube.com/shared?ci=nkkAb8cPw6s
Sent from my SM-N930T using Tapatalk

flipovich said:
Ordered mine through T-Mobile as well!! It's expected to ship as early as today; can't wait. I didn't do the tablet because the customer service said you had to keep the data plan open for 2 years, which makes it a not free tablet since the plan is $10 per month. I'll get the headphones whenever the phone gets in, though, so that's a plus! Definitely looking forward to getting this now that my Note 7 is gone and I'm back to my Note Edge that has a bunch of dead pixels
Just a note on this, I ordered through the web then called the customer support because the shipping upgrade I did hadn't processed properly. The person on the phone said the phone is already backordered as of just a few minutes after I ordered and that any new orders from this point forward likely won't ship until early November.
Now I just need to find a solid case and buy the stylus!!
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So much for the tablet. I don't use much of the tethering I already have. I don't need another data plan.
And that's not cool that they're already sold out. I was going to trade in my N6 and use my cracked Note 3 until this got here but I'm not willing to use the Note 3 that long. LG has made us wait long enough. They really should have had more stock in country than this.

CHH2 said:
So much for the tablet. I don't use much of the tethering I already have. I don't need another data plan.
And that's not cool that they're already sold out. I was going to trade in my N6 and use my cracked Note 3 until this got here but I'm not willing to use the Note 3 that long. LG has made us wait long enough. They really should have had more stock in country than this.
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Still worth a shot! You may order at the same time that someone else cancels an order! Plus, the phone customer service person seemed to have thought that it had been on backorder for several hours already, so maybe they sell from a different pot of phones than the web does. Look at buying on the web as that's what I did and got a ship out date of this week. Definitely worth it, IMO. I'm sitting on a Galaxy Note Edge that has several green lines running down the screen until I get this one, lol

flipovich said:
Still worth a shot! You may order at the same time that someone else cancels an order! Plus, the phone customer service person seemed to have thought that it had been on backorder for several hours already, so maybe they sell from a different pot of phones than the web does. Look at buying on the web as that's what I did and got a ship out date of this week. Definitely worth it, IMO. I'm sitting on a Galaxy Note Edge that has several green lines running down the screen until I get this one, lol
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Just realized my old Samsung Galaxy Nexus is a 4G phone that I can trade in. And hoping you're right about separate pots but that's not usually the case.

CHH2 said:
Just realized my old Samsung Galaxy Nexus is a 4G phone that I can trade in. And hoping you're right about separate pots but that's not usually the case.
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I wonder if they have additional stock coming in that is not accounted for.

haris163 said:
I wonder if they have additional stock coming in that is not accounted for.
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Unaccounted for? Probably not. Sounds like the next ones don't hit the country until well into November. Someone said they were quoted 11/15-12/15. I've yet to order mine. Heading to the store here in a little bit to do it. LG really keeps dropping the ball on this one. They better hope rumors of something really awesome don't hit before the V20 ships.

T-Mobile stores will have them in stock on release day. The ones being shipped to you through pre-orders will not cut into the stores stock.
For those of you being quoted a November ship date, just walk into a T-Mobile store on release day.

So it looks like you do have to be careful about which 4G phone you try to trade in. They just use a database and if your phone isn't in it, too bad. My Galaxy Nexus didn't make the cut so I'll have to send them my Nexus 6 instead. And just to note, they only apply the actual trade in value. (In my case $60) You have to fill out some promotion that I can't seem to find and they (LG?) send you a check for the rest of the amount. So for me, that would be the other $140.

jrwingate6 said:
T-Mobile stores will have them in stock on release day. The ones being shipped to you through pre-orders will not cut into the stores stock.
For those of you being quoted a November ship date, just walk into a T-Mobile store on release day.
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Curious as to when that is?
Reason I ask, call me a conspiracy theorist if you must. T-Mobile is facing a potential customer dip due to the Note 7 fiasco. What better way to avert potential customer base loss (device lease fees etc.)by getting the V20 out as quickly as possible, primarily before the Google Pixel hits the streets... Do they actually have them in stock, or are they baiting customers? Seems odd to completely skip the "preorder" phase and go straight to "In-Stock" and shipping 17-24 October...
I am actually one of those folks, preordered the Pixel XL on October 4th which should be here this week. However, now with the V20 available I still have time to cancel my Google order and pick up the LG.
So now I have both on order and "technically" should have both by the end of the week. As outlined though, I doubt the V20 ships to anyone this week... Of course I could be way off base, but think the V20 thing is a tad more than coincidental...
Sent from my iPhone using Tapatalk

Steve Lazarus said:
Curious as to when that is?
Reason I ask, call me a conspiracy theorist if you must. T-Mobile is facing a potential customer dip due to the Note 7 fiasco. What better way to avert potential customer base loss (device lease fees etc.)by getting the V20 out as quickly as possible, primarily before the Google Pixel hits the streets... Do they actually have them in stock, or are they baiting customers? Seems odd to completely skip the "preorder" phase and go straight to "In-Stock" and shipping 17-24 October...
I am actually one of those folks, preordered the Pixel XL on October 4th which should be here this week. However, now with the V20 available I still have time to cancel my Google order and pick up the LG.
So now I have both on order and "technically" should have both by the end of the week. As outlined though, I doubt the V20 ships to anyone this week... Of course I could be way off base, but think the V20 thing is a tad more than coincidental...
Sent from my iPhone using Tapatalk
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I think the backorder situation on both phones is driven by the Note 7 fiasco. People are grabbing for the next best phones available.
Other than the battery issue, I think both phones are a step down from the Note 7.
I too was told early to mid November for delivery while my order acknowledgement says this week. I guess it'll be here when it gets here.

I just spoke with T-Mobile help on twitter. They checked my order and confirmed the 10-17 to 10-24 shipping date was correct. They're probably trying to get these out as quick as possible due to the Note 7 recall and the massive iPhone 7 back-order. I paid for overnight shipping, so I'm hoping that it really does ship today. I'll update in this thread as soon as I get a tracking number.

I just orderer mine via phone. Shipping date 10/17 to 10/24. He did not give me overnight shipping, i dont know if it will be cause of any delay. I'll update u guys as soon as i get any.
Sent from my Nexus 6P using XDA-Developers mobile app

StaticMoot said:
I just spoke with T-Mobile help on twitter. They checked my order and confirmed the 10-17 to 10-24 shipping date was correct. They're probably trying to get these out as quick as possible due to the Note 7 recall and the massive iPhone 7 back-order. I paid for overnight shipping, so I'm hoping that it really does ship today. I'll update in this thread as soon as I get a tracking number.
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I was not offered that option.
zainqaiser said:
I just orderer mine via phone. Shipping date 10/17 to 10/24. He did not give me overnight shipping, i dont know if it will be cause of any delay. I'll update u guys as soon as i get any.
Sent from my Nexus 6P using XDA-Developers mobile app
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I'm wondering if we can have it added afterwards. Regular shipping is ground shipping, 7 days. Which means it is possible you might not get the phone until after it hits stores if it ships towards the end of the window.

$200 check from LG with pre order

I was in T-Mobile today pre-ordering the V20. The rep let me know about the "free" LG tablet promo and I declined. He then told me if I have an old working paid off smartphone from any carrier in good working condition LG would write a $200 check/credit toward the LG V20. I went home and grabbed an AT&T HTC Inspire 4G and factory reset it. No cracks and phone is in good to great condition. The associate took down the IMEI and verified it and gave the phone back to me. When my V20 comes in there is going to be another box with paid postage to send the old phone back to LG and between 6 to 8 weeks they will send me a check for $200 toward the V20. I'm not sure if it's a cashable check or just a phone credit.

Yeap, i am turning in an old Droid Razr MAXX. I already got my email from T-Mobile that my promotion application for it was accepted. I just need to send it back and they will do a 3 point inspection on it. Hopefully it all goes through ok.

dfogelstrom said:
I was in T-Mobile today pre-ordering the V20. The rep let me know about the "free" LG tablet promo and I declined. He then told me if I have an old working paid off smartphone from any carrier in good working condition LG would write a $200 check/credit toward the LG V20. I went home and grabbed an AT&T HTC Inspire 4G and factory reset it. No cracks and phone is in good to great condition. The associate took down the IMEI and verified it and gave the phone back to me. When my V20 comes in there is going to be another box with paid postage to send the old phone back to LG and between 6 to 8 weeks they will send me a check for $200 toward the V20. I'm not sure if it's a cashable check or just a phone credit.
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Are you on JOD?

thegameksk said:
Are you on JOD?
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JOD? Not sure what that means my friend

chipworkz said:
Yeap, i am turning in an old Droid Razr MAXX. I already got my email from T-Mobile that my promotion application for it was accepted. I just need to send it back and they will do a 3 point inspection on it. Hopefully it all goes through ok.
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They said when the V20 comes in it will have a box and return shipping label. LG should be cutting the check, not T-Mobile this time. The quote t-mobile gave me was $0 but they said LG would cut the full amount. 6-8 weeks. We will see how it plays out.

dfogelstrom said:
JOD? Not sure what that means my friend
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JoD = Jump on Demand

nest75068 said:
JoD = Jump on Demand
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Yeah I have the Jump program.

dfogelstrom said:
Yeah I have the Jump program.
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I prefer JoD, yeah I know you don't get insurance coverage but being able to switch phones 3 times a year = awesome

nest75068 said:
I prefer JoD, yeah I know you don't get insurance coverage but being able to switch phones 3 times a year = awesome
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When I get a phone I really like, can root and develop I'll keep it until it dies. I had my LG G3 for almost 3 years lol. Updated to Nougat and everything. That phone is still being developed. Anyway, this phone is going to be a holder for me.

dfogelstrom said:
When I get a phone I really like, can root and develop I'll keep it until it dies. I had my LG G3 for almost 3 years lol. Updated to Nougat and everything. That phone is still being developed. Anyway, this phone is going to be a holder for me.
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For me this phone is a stop gap until the S8 comes out. If it wasn't for the whole Note 7 crap I wouldn't even be getting the V20. I am going to miss Samsung Pay though - I used it everywhere. I have a replacement for it but it won't ship until 1Q next year https://plastc.com/
I used to root/rom and do all that but with Samsungs latest a lot of the stuff I wanted to root for I could do without root. I could install ad blockers into stock browser. I'm on a Google Music family plan so no youtube ads.
Not sure if I'll root/TWRP/Xposed the V20 or not. I never did the Samsungs because you would lose either Samsung Pay or Fingerprint sensor and I wanted both.

dfogelstrom said:
Yeah I have the Jump program.
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Click to collapse
What the hell? T mobile keeps telling me this promo cant be used with a JOD. I have a Note 7 and I want to return for the V20 and give in my Moto E phone for the 200 check. I was told on the phone, by t-force, and by Jophn when I tweeted him cant use JOD. How did you go about doing it?

thegameksk said:
What the hell? T mobile keeps telling me this promo cant be used with a JOD. I have a Note 7 and I want to return for the V20 and give in my Moto E phone for the 200 check. I was told on the phone, by t-force, and by Jophn when I tweeted him cant use JOD. How did you go about doing it?
Click to expand...
Click to collapse
I went Into the store, pre ordered my V20 and brought a old HTC in. I paid $120 in taxes and down payment for the V20 and he took down the IMEI and verified it on his computer. I'm not sure if JOD is the same as the regular Jump! program, but I had no problem doing it at all. The check comes in 8 weeks after you send your phone back to LG and it's only good toward the V20

thegameksk said:
What the hell? T mobile keeps telling me this promo cant be used with a JOD. I have a Note 7 and I want to return for the V20 and give in my Moto E phone for the 200 check. I was told on the phone, by t-force, and by Jophn when I tweeted him cant use JOD. How did you go about doing it?
Click to expand...
Click to collapse
It makes sense you could not do this with the JOD device you are returning. I have the original Jump program and did not use my current phone that I would have jumped from but rather an old Droid Razr MAXX that I had laying in my draw. The device you are turning in needs to be paid off in full. Like others have mentioned, if you do not have an old phone laying around, you can buy the cheapest 4g smartphone you can find and use it to get the $200.

chipworkz said:
It makes sense you could not do this with the JOD device you are returning. I have the original Jump program and did not use my current phone that I would have jumped from but rather an old Droid Razr MAXX that I had laying in my draw. The device you are turning in needs to be paid off in full. Like others have mentioned, if you do not have an old phone laying around, you can buy the cheapest 4g smartphone you can find and use it to get the $200.
Click to expand...
Click to collapse
Reread my post. The phone I want to use is paid off and mine. I was told that if you are on jod you can't use this promo even if you have a 4g phone that's paid off.

dfogelstrom said:
I went Into the store, pre ordered my V20 and brought a old HTC in. I paid $120 in taxes and down payment for the V20 and he took down the IMEI and verified it on his computer. I'm not sure if JOD is the same as the regular Jump! program, but I had no problem doing it at all. The check comes in 8 weeks after you send your phone back to LG and it's only good toward the V20
Click to expand...
Click to collapse
Is your phone going to Ascurion?
I'm on JOD & followed the trade-in link on my Order Status page,used a $30 Straight Talk Alcatel phone for the trade-in,had to get assistance/approval from CustomerCare since the actual item wasn't in the drop-down menu when going thrugh the process.
My pre-paid mailing label pdf shows it going to Ascurion,not LG.
I have a feeling this entire process is half-baked,since I too had other reps stating JOD wasn't eligible.
( My entire process/Ttransaction was documented by Customer Care,as I completed the process while they were still on the phone & they sent texts confirming as much)
Worse case scenario,if it's deemed a no-go after the dust has settled,I'll just hit 'em up for a $30 bill credit to cover the cost of the trade-in phone...........................

he said he made a down payment, that's not JOD that's Jump! 1.0 or 2.0

chipworkz said:
, you can buy the cheapest 4g smartphone you can find and use it to get the $200.
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Click to collapse
I just ordered 2 Alcatel 4g phones, $17.95 each with same day shipping from Amazon to process this promotion with the 2 LG V20's I ordered, both are with Jump1.
Here's the trade in link if anyone needs it.
http://www.t-mobile.com/cell-phone-trade-in.html#tradein
You need your order number and the IMEI of the 4g trade in device.

dfogelstrom said:
I was in T-Mobile today pre-ordering the V20. The rep let me know about the "free" LG tablet promo and I declined. He then told me if I have an old working paid off smartphone from any carrier in good working condition LG would write a $200 check/credit toward the LG V20. I went home and grabbed an AT&T HTC Inspire 4G and factory reset it. No cracks and phone is in good to great condition. The associate took down the IMEI and verified it and gave the phone back to me. When my V20 comes in there is going to be another box with paid postage to send the old phone back to LG and between 6 to 8 weeks they will send me a check for $200 toward the V20. I'm not sure if it's a cashable check or just a phone credit.
Click to expand...
Click to collapse
Lucky you. I went to the store last night and they were clueless. I had to tell them about the promotion etc. . It was a nightmare. I ended up just walking out and calling instead. Wish I just did that from the start was super easy.

DLovo313 said:
I just ordered 2 Alcatel 4g phones, $17.95 each with same day shipping from Amazon to process this promotion with the 2 LG V20's I ordered, both are with Jump1.
Here's the trade in link if anyone needs it.
http://www.t-mobile.com/cell-phone-trade-in.html#tradein
You need your order number and the IMEI of the 4g trade in device.
Click to expand...
Click to collapse
THX,that's exactly what I did (JOD) immediately after taking delivery of my V20 on 10/19,grabbed the cheapest 4G LTE phone available @ my local WalMart & followed the same link via my Order Status page.
Sending it out today 1st chance I get.
So,we just sit back & wait,or,is there anything extra we/T-Mobile/LG need to do to get the $200 (less trade-in allowance) ?

KOLIOSIS said:
THX,that's exactly what I did (JOD) immediately after taking delivery of my V20 on 10/19,grabbed the cheapest 4G LTE phone available @ my local WalMart & followed the same link via my Order Status page.
Sending it out today 1st chance I get.
So,we just sit back & wait,or,is there anything extra we/T-Mobile/LG need to do to get the $200 (less trade-in allowance) ?
Click to expand...
Click to collapse
This is where things get a little confusing, since the value of the phones are $0 (I bought a old prepaid phone as well for $18) How does LG know to send us the $200 E-Check?
I am assuming once T-Mobile receives the device, they forward this information to LG via order # etc...I will just go in the store to make sure this is done right.

$200 trade in rebate issues.

I decided to reach out to T-mobile and LG regarding my $200 rebate trade-in status. T-mobile gave me an lg email address to inquire about it. After 2 days of no response I called lg. lg informed me there is a problem with their rebate system. basically they do not have anyone's information and can not send out the rebate unless we call in and give them our information. it has been 2 days since i gave them my information and still no response. Just wanted to give you guys a heads up.

that doesn't sound good at all. now we will wont get rebate or what.
I wonder what happens when we won't get rebate from promotion. Many of us bought the phone just because of the promotion

No problem with sprint received mine two weeks after purchase.
Sent from my LG-LS997 using Tapatalk

Just got off the phone with Tmobile They now said it is up to lg to send it out .After telling them the situation they agreed to credit my account. my advice is to all tmobile and make them aware of the situation and have them credit your account since they are the ones in possession of our trade in devices.

flexte said:
I decided to reach out to T-mobile and LG regarding my $200 rebate trade-in status. T-mobile gave me an lg email address to inquire about it. After 2 days of no response I called lg. lg informed me there is a problem with their rebate system. basically they do not have anyone's information and can not send out the rebate unless we call in and give them our information. it has been 2 days since i gave them my information and still no response. Just wanted to give you guys a heads up.
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Whats the email address?

[email protected]
It's been 4 days and all haven't heard from LG so I had to take it to the next level.

flexte said:
[email protected]
It's been 4 days and all haven't heard from LG so I had to take it to the next level.
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Did you process your trade online or in store? Im guess the rebate is coming from LG and not the carrier?

frome901 said:
Did you process your trade online or in store? Im guess the rebate is coming from LG and not the carrier?
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Online. It is supposed to come from LG.

flexte said:
Online. It is supposed to come from LG.
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Ya i was just on a chat with LG and they said there was never any such promo, Im a little pissed since its still up on the at&t webpage. I also found the requirements page

frome901 said:
Ya i was just on a chat with LG and they said there was never any such promo, Im a little pissed since its still up on the at&t webpage. I also found the requirements page
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That was the point of my post. People are waiting on something that LG knows noting about. 1 LG rep admitted they messed up on their end and they have no record of anyone's trade in because the system they set up to handle the rebate functioned. Sprint is the only company that seems to have realized LG made a mistake and started handling it on their own.

No issues whatsoever here with Sprint. I upgraded in a Sprint store on 10/24/2016, and received the $200.00 credit on my account on 11/05/2016 (12 days later).

MidwestDrummer said:
No issues whatsoever here with Sprint. I upgraded in a Sprint store on 10/24/2016, and received the $200.00 credit on my account on 11/05/2016 (12 days later).
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It may just be a tmobile issue. Our promo states an electronic check not a credit.

flexte said:
My last post stated people from sprint are getting the problem resolved through a credit. The original promotion was no supposed to be a credit on either carrier. So that is proof LG dropped the ball and the carriers will have to accept responsibility.
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That's just patently false. The promotion was announced as a credit when Sprint officially announced they'd be carrying the phone on 10/07/2016 (see the 3rd paragraph and footnote 1). The promotion was then confirmed as a credit when Sprint officially announced the launch date of the phone on 10/21/2016 (see the 3rd paragraph and footnote 2).
EDIT: Footnote correction on second link.

MidwestDrummer said:
That's just patently false. The promotion was announced as a credit when Sprint officially announced they'd be carrying the phone on 10/07/2016 (see the 3rd paragraph and footnote 1). The promotion was then confirmed as a credit when Sprint officially announced the launch date of the phone on 10/21/2016 (see the 3rd paragraph and footnote 1).
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I updated my last post. Our promo was different. I attached a copy of ours bellow.

frome901 said:
Ya i was just on a chat with LG and they said there was never any such promo, Im a little pissed since its still up on the at&t webpage. I also found the requirements page
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That's a lie on that rep's part(maybe just misinformed), as it was even up on LG's own website prior to the V20's official launch date.

So ive been on the phone, LG says it At&ts deal, so now im on the att for like 40 minutes plus and i think it gonna be figured out. Ill edit if its not handled after the call.

I got to get on this I haven't received anything

Same here. T-Mobile I called weeks ago. They said 1-2 billing cycles for the credit to show up. Problem here is that I was never able to access the promotions page. It always said there were no promotions for my line. I had to do the trade in over the phone with a label the rep emailed to me.
They received that phone probably a month ago now and still nothing. I don't even have anything that shows I traded in a phone.
I would so rather have gotten a check than a credit. I had intended to use it towards my monthly lease payments. Now it will probably end up just coming off my bill and only after I call and "make" them do it.

I just signed up with Tmobile after being with Verizon for almost 16 years. I'd like to keep my Note 4 instead of trading it in. Is it possible to purchase a cheap verizon phone to trade in to tmobile get the $200 rebate?

sirfroggz said:
I just signed up with Tmobile after being with Verizon for almost 16 years. I'd like to keep my Note 4 instead of trading it in. Is it possible to purchase a cheap verizon phone to trade in to tmobile get the $200 rebate?
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Doesn't matter what carrier as long as it's a 4g capable phone. I turned in a sprint evo 4g and was approved. I'm on T-Mobile as well.
Sent from my LG-H918 using XDA-Developers mobile app

Free Gear VR for S8 !

Ok guys, I have information that you may be interested in
"Valid purchase period: 3/30/2017 - 4/20/2017
Get the new Gear VR with Controller for free, plus Oculus content bonus when you pre-order the Galaxy S8 or Galaxy S8+. For a limited time you can add premium headphones by AKG and a 256GB memory card for just $99.*"
Source : http://samsungpromotions.com/
How it works (on the FAQ) : http://samsungpromotions.com/support/faq/infinitelyimmersive.html
As said in the FAQ, it begins tomorrow and it seems to work for US resident.
But I guess every country will soon have some of these promotions !

I don't get why this starts at 30.03.... I pre-ordered today (29.03) and so I really won't be able to get this? Maybe I will cancel my order tomorrow and place a new one..

Termynat0r said:
I don't get why this starts at 30.03.... I pre-ordered today (29.03) and so I really won't be able to get this? Maybe I will cancel my order tomorrow and place a new one..
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That's what I did, I canceled my order 1 hour ago as soon as I saw this offer coming tomorrow for US resident, hoping it will be the same in Europe !
Anyway, I think the best is to wait for a few days before pre-ordering. It wont change anything if you pre-order today or next week, you'll still get your phone on April 20

But I think there'll still be a way to have your free Gear VR even if you don't cancel your pre-order, otherwise it would be a shame !

BigBen60 said:
That's what I did, I canceled my order 1 hour ago as soon as I saw this offer coming tomorrow for US resident, hoping it will be the same in Europe !
Anyway, I think the best is to wait for a few days before pre-ordering. It wont change anything if you pre-order today or next week, you'll still get your phone on April 20
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That's bizarre why put it from pre-order now.

Super Chimp said:
That's bizarre why put it from pre-order now.
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Yeaa that's strange, no idea...

I think this is a US only promotion. We in Europe are getting screwed.
The Swedish press release for the S8 even mentioned that the Gear VR will be arriving later this year, and not with the phone.

pjm1891 said:
I think this is a US only promotion. We in Europe are getting screwed.
The Swedish press release for the S8 even mentioned that the Gear VR will be arriving later this year, and not with the phone.
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Too right we are, we pay the same money (more probably) and we get no such promotion in Europe (UK for me) That's extremely annoying. On the plus side we should be able to unlock our bootloaders. It's a very expensive phone. I'll have to pay £50 up front and £52 per month for the S8 Plus if I want more than a few GB of data. Might just buy it instead.

pjm1891 said:
I think this is a US only promotion. We in Europe are getting screwed.
The Swedish press release for the S8 even mentioned that the Gear VR will be arriving later this year, and not with the phone.
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It is available in Canada too but I guess we are getting screwed by the snapdragon version

BigBen60 said:
That's what I did, I canceled my order 1 hour ago as soon as I saw this offer coming tomorrow for US resident, hoping it will be the same in Europe !
Anyway, I think the best is to wait for a few days before pre-ordering. It wont change anything if you pre-order today or next week, you'll still get your phone on April 20
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Yeah I also canceled my preorder and placed a new one which was a good opportunity to also change the color to the gray which I think looks better than complete black and also changing my delivery address
Techvir said:
It is available in Canada too but I guess we are getting screwed by the snapdragon version
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I would be happy for getting the snapdragon version as I assume that there will more developement for the snapdragon version

Termynat0r said:
b
I would be happy for getting the snapdragon version as I assume that there will more developement for the snapdragon version
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Snapdragon version has been historically boot loader locked and hence very minimal development
Sent from my Nexus 6P

Last year in Germany pre-orders got the VR for free as well. But I haven't heard of any promotion for the S8. I'll just wait a few more days, I guess they'll offer something for sure.

Ok guys, I just had a live chat session with one of Samsung France employee
When I asked him/her why there is no such offer in Europe, he/she said that it might come later, in a few days or in a few weeks, and people who already pre-order the S8 will still be able to enjoy this offer by providing a proof or purchase.
He/she said that I can also wait for the April 28 before purchasing the phone, but that I might not have the advantages I would have had if I had pre-order the phone. (which means there are advantages ^^)
He/she also said that it happens with other Samsung products : The offers comes later but the first buyers can enjoy it anyway.
Maybe he/she had no idea what he/she was talking about, or maybe he/she couldn't reveal any detail, I don't know. But anyway, I think it's safe to pre-order now, and if there is any offer later we'll be able to enjoy it
So the question is WHY do they do that ? why do they wait before revealing such offers ? And I think the answer is quite simple.
I guess they directly offer Gear VR and other items in some markets like the US one or in China because there is more competition between brands. I mean, in the US there are like 40% of iOS phone and the rest is Android. In China, there are many chinese brands selling awesome cheap phones. So Samsung wants to fight in these lands, where there really is competition. In Europe, Android and Samsung dominates everything. So in Europe, people will pre-order the S8 with or without free Gear VR. But in China and USA, free Gear VR and the other advantages are a real selling point. In these countries, they might have more pre-order with this strategy. But in Europe, a free Gear VR will probably not change much the sellings. If they offer a Gear VR later in a few weeks, maybe less than 20% of the prevous buyers will enjoy this offer and get their free Gear VR (in Europe), so Samsung saves money like this ^^
This was BigBen strategy analysis :')

Termynat0r said:
Yeah I also canceled my preorder and placed a new one which was a good opportunity to also change the color to the gray which I think looks better than complete black and also changing my delivery address
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Lets hope we get the free gear promotion also in europe / germany.

GerWonder said:
Lets hope we get the free gear promotion also in europe / germany.
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We can only hope. UK for me.

Termynat0r said:
I would be happy for getting the snapdragon version as I assume that there will more developement for the snapdragon version
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All previous snapdragon samsung phones had a locked bootloader so no development at all. Exynos had all the development.

peachpuff said:
All previous snapdragon samsung phones had a locked bootloader so no development at all. Exynos had all the development.
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Are we definitely getting Exynos in Europe?

Highspeed123 said:
We can only hope. UK for me.
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lets see... got a free samsung speaker at carphone warehouse

misiokicio said:
lets see... got a free samsung speaker at carphone warehouse
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I actually ordered at Carphone Warehouse first, for some unknown reason I was declined by Vodafone even though I have good credit. So I took my upgrade via Three instead. I get no gift and it arrives later than other networks but I couldn't be bothered to go through the hassle again. Lol. 2 min call and done. I'm getting 12GB Data for 55 per month and no upfront payment. S8 Plus. What deal did you get? It's one hell of an expensive phone.

Highspeed123 said:
I actually ordered at Carphone Warehouse first, for some unknown reason I was declined by Vodafone even though I have good credit. So I took my upgrade via Three instead. I get no gift and it arrives later than other networks but I couldn't be bothered to go through the hassle again. Lol. 2 min call and done. I'm getting 12GB Data for 55 per month and no upfront payment. S8 Plus. What deal did you get? It's one hell of an expensive phone.
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i just bought s8 plus sim free from em cant be bothered with contract... got a sim only with vodafone... 12.50 a month... unlim min.. unlim texts... 20gb data