Hi,
My S10e started to have low contrast (very poor back value) and is runny very hot in battery mode. When plugged in the phone is fine.
The behavior usually starts when the phone is waking up in battery mode. It immediately cools down when plugged into a power source. Switching the screen off and on again while plugged in is fixing the colors.
I have my S10e (G9700) now for one year. Yesterday it suddenly started the weird behavior. I haven't installed any new apps or changed any setting.
The only unusual was that it ran out of power and I was not able to charge it for a couple of hours. When I arrived home I plugged it in and charged it to 40%. I unplugged it and started the phone and I run into the trouble I described above.
Sometimes a restart helps till the screen is switching off for standby. Waking the phone up results again in the weird behavior of the colors and the phone is running hot and the battery drains in super fast.
I can't debug the behavior with adb as the phone is running fine as long it is plugged in.
Any ideas what that could be and how to fix that?
Is there a way to connect with adb in unplugged power condition?
I appreciate every help.
Cheers
The issue seems to be connected to the last System update for the S10e. After a factory reset the phone was working fine for two days. After the System update G9700ZHU2BTA2 the issue is appearing again.
And what happens if you go back to BSL7?
I installed BSL7 with odin. The same issue seems to keep happening. It seems the update G9700ZHU2BTA2 and the appearance of the issue was just a coincident.
I'll install ASJU in the next days just to check if the issue is existing in Android 9 as well.
I'm living in Singapore and Samsung support here has rejected to take care of the issue. They are not even able to send the device to Hong Kong to fix the issue. Neither is Hong Kong is accepting that I send the device to them. Only personal handover at the HK support center. Has anyone here experience how to deal with the Samsung support? I have not expected that from an global player like Samsung.
Anyone an idea?
It seems not to be connected with the power source. The issue seems to be connected with the "always on screen". When the always on screen is displaying nothing in the moment of waking up the phone this issue appears.
A workaround now for me is to turn the "always on screen" always on
A tool that is switching on the always on screen before waking up the phone would be hotfix. Any idea if it is possible with the Android SDK to hook in there?
Related
Hi,
I've been experiencing some 'overnight' problems with the HTC Touch Pro lately.
The Pro is switched on for like 24/7 and works fine.
The thing is that it now and then happens that in the morning (so after a night standby time) the Touch Pro is all messed up.
Things that I have seen now:
- Device is turned off completely and needs to be turned on again (like the battery is down, but it's NOT).
- Device seems to have had a soft reset, since it shows the 'ENTER PIN' screen when I switch it on.
- TouchFLO 3D is all scrambled (see attached pictures for examples)
I think (read: hope) that it's all software and that it'll be fixed by a future ROM upgrade, since I've never had such problems with the Touch Diamond before. It's quite frustrating since the first two problems cause the fact that the phone is offline.
Do the problems sound familiar to you? I didn't find other topics concerning my experiences...
I think it may help if people also listed what apps they have installed. Up until last night, i had not had any issues with the device overnight. However after installing battery status last night, this morning the device had soft reset in the night. This is the first time in 3weeks.
The battery indicator is another issue which i think most people have. The indicator seems to get stuck and then when it updates it looks like a lot of battery has been used in a small amount of time. FOr instance my battery was reading 100% for over 4 hours then suddenly jumped to 95%. Also when charging i have had the TP stop charging at 87% and looking at the current level - only 80mA was being drawn, indicating that the battery was not charging. A soft reset later, corrected this. I am just wondering whether this is what is causing the soft resets in the night - ie the device detects that it has been charging for a long time with no battery level change and therefore resets. Just a hunch..........
- Device is turned off completely and needs to be turned on again (like the battery is down, but it's NOT).
I've had this a couple of times but hitting the power button doesnt work, I have to use the soft reset to get the phone back.
- Device seems to have had a soft reset, since it shows the 'ENTER PIN' screen when I switch it on.
Had the same thing a couple of times too.
- TouchFLO 3D is all scrambled (see attached pictures for examples)
Again, had this a few times
Not had TF3D scrambled, but had the other two. I'm pretty sure it has happened to me only when charging (other people report similar problems resuming from standby when charging). Perhaps, like me, you mainly charge the device at night?
I'm currently running with TF3D off (Settings, Today, Items, un-tick TouchFLO3D, tick some standard today items instead), and I haven't seen this problem since.
Cheers,
Graham.
hmmm...I'm very curious how this is coming...
Maby it are the installed programs that doesn't work correctly..
I'm curious if ya let the phone 'standard' so without installing all kinds of programs if the phone still has these problems.
So for the past few weeks my phone has really been acting up. I'll try and make this an organized question/post.
Here's the symptoms:
-Phone drops from 30ish % down to 1%, then powers off and wont turn back on due to low battery.
-Phone occasionally reports fully charged at different levels (such as 80% or 50%), upon reboot, it is listed as 100%.
-Some days I can watch it drop 1% every few seconds once it reaches 35%, literally like it's counting down.
-Other days it just works fine, I can use it to 5% and then charge with no problems.
Phone information:
-Z1 Compact
-Problem persists between ROM flashes and android versions. Have experienced issues on stock 4.4.4, stock 5.0.1, AOSP 4.4.4 and AOSP 5.1.
Really, any sort of help or places to start would be greatly appreciated. I don't even know what to try anymore and I'd really like to avoid trying to replace it (warranty expired already).
Attached a screenshot illustrating it happening. I unplugged my phone last night after charging it to full. Made it to work, put it in airplane mode, turned wifi on. Updated some apps and restarted it. Rebooted to about 10%. Charging again now.
I have an LeTV Max (x900), which is a Chinese made android phone. Quite high spec for its time. Anyway, it was flashed with an italian rooted ROM, can't remember exactly now as near 2 years ago.
Current problem is that: phone does not detect any wifi. When pressing "scan". nothing happens, not even any error message. Also, using the phone as a mobile hotspot no longer works.
Circumstances leading up to problem: the phone experienced excessive battery drain, it was quite warm and charging took nearly 10x as long. Eventually, the phone crashed entirely, and the little penguin logo came up on screen frozen. Had to hold power button for 20 secs to turn off. I thought it was battery suddenly dying (as had some trouble charging when low battery), but battery now suddenly seems fine again.
What have I tried: random wifi apps on play store, deleting / restoring hosts file (don't know if that makes difference).
Is this likely to be a software or hardware problem? A full reset is obviously the last option which I don't want to do unless I'm sure it's not hardware. Any definitive way to make sure? Thanks
My almost 3 year old Samsung Note Edge keeps freezing 2-3 minutes after turning on, even without launching any app. Same behaviour happens even on Safe Mode. It just freezes, pressing on/off button doesn't trigger anything and the only way to turn it back on again is to physically remove the battery from the unit and replacing it back in, then powering the device on.
Each time this happens I notice the unit and battery gets hot.
The only time you can keep the phone on is if you enable ultra power savings mode within 2-3 minutes before it freezes. At that state it can actually last the entire day and can I use it to call, text, connect to Wi-Fi or Mobile Data and surf using the default browser and even launch twitter.
Not sure if this is a battery issue as I got new PowerBear batteries and as stated above, the phone is useable for the entire day as long as I can get it to Ultra Power Savings mode before it freezes.
Appreciate any help or suggestions. My phone is not rooted. Thank in advance.
darthjed said:
My almost 3 year old Samsung Note Edge keeps freezing 2-3 minutes after turning on, even without launching any app. Same behaviour happens even on Safe Mode. It just freezes, pressing on/off button doesn't trigger anything and the only way to turn it back on again is to physically remove the battery from the unit and replacing it back in, then powering the device on.
Each time this happens I notice the unit and battery gets hot.
The only time you can keep the phone on is if you enable ultra power savings mode within 2-3 minutes before it freezes. At that state it can actually last the entire day and can I use it to call, text, connect to Wi-Fi or Mobile Data and surf using the default browser and even launch twitter.
Not sure if this is a battery issue as I got new PowerBear batteries and as stated above, the phone is useable for the entire day as long as I can get it to Ultra Power Savings mode before it freezes.
Appreciate any help or suggestions. My phone is not rooted. Thank in advance.
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Click to collapse
To me it sounds like you've got something running in the background that shouldn't be.
Any suggestions how to isolate whatever that is? Or a way to at least to recover data whilst the phone is on ultra power savings mode? I tried installing Samsung Kies but it needs the phone to be on normal boot.
darthjed said:
Any suggestions how to isolate whatever that is? Or a way to at least to recover data whilst the phone is on ultra power savings mode? I tried installing Samsung Kies but it needs the phone to be on normal boot.
Click to expand...
Click to collapse
I would try turning off things like location trackers, auto updates (if you haven't), disabling Playstore, etc.
Do you have any add on apps that could cause this?
I tried Video Lan media player and had a heck of a time.
Got rid of it and all was well.
I love it on my PC though.
Short of that, maybe a full restore is in order?
The Radius Kid said:
I would try turning off things like location trackers, auto updates (if you haven't), disabling Playstore, etc.
Do you have any add on apps that could cause this?
I tried Video Lan media player and had a heck of a time.
Got rid of it and all was well.
I love it on my PC though.
Short of that, maybe a full restore is in order?
Click to expand...
Click to collapse
I was trying to retrieve some photos this week and noticed a Samsung Cloud folder in my Gallery. which I havent seen there before. I remember signing on Samsung Cloud before my phone malfunctioned because I wanted to use it to backup my files (I'm due for phone replacement this year anyway). Is there some kind of correlation to this?
No I dont have the video lan media player installed.
I disabled ultra battery savings mode because I had to check the Gallery and now it wont even get past the Samsung Note Edge boot screen and either restarts or just freezes. It's at a point I just want to throw it.
Really disappointed, before switching to Samsung I was an apple fanboy, last one was an iPhone 4. Which I'm now using as a temp phone, it still works despite being in dead in the drawer for over 3 years.
I was looking to get the Note 8 but after this bruhaha, Google's Pixel 2 looks more appealing... they own the Android platform anyway so Im hoping their software updates go through more rigorous testing before it's released out.
Oh well. Good bye Samsung.
Noticed something puzzling that started occurring out of nowhere yesterday. I'm constantly getting a pop up at the bottom of my screen reporting the current battery level of my wireless headphones (Sony WH-1000X M3) every few seconds and can't seem to get it to stop. I've owned the headphones for over a month now but this issue only started yesterday. Unpairing the headphones then pairing them again seemed to have stopped the issue from happening yesterday but it has started all over again this afternoon. This is preventing my display from going to sleep as the phone wakes every time the pop up appears (It does not wake the device if I manually lock it using the power button however).
I updated to MIUI Global 10.3 | Stable 10.3.2.0(PDGMIXM) this morning but the issue started while I was still on Global 10.2
Anybody have an idea as to what might be going on?