Help needed diagnosing phone battery issues - General Questions and Answers

So for the past few weeks my phone has really been acting up. I'll try and make this an organized question/post.
Here's the symptoms:
-Phone drops from 30ish % down to 1%, then powers off and wont turn back on due to low battery.
-Phone occasionally reports fully charged at different levels (such as 80% or 50%), upon reboot, it is listed as 100%.
-Some days I can watch it drop 1% every few seconds once it reaches 35%, literally like it's counting down.
-Other days it just works fine, I can use it to 5% and then charge with no problems.
Phone information:
-Z1 Compact
-Problem persists between ROM flashes and android versions. Have experienced issues on stock 4.4.4, stock 5.0.1, AOSP 4.4.4 and AOSP 5.1.
Really, any sort of help or places to start would be greatly appreciated. I don't even know what to try anymore and I'd really like to avoid trying to replace it (warranty expired already).
Attached a screenshot illustrating it happening. I unplugged my phone last night after charging it to full. Made it to work, put it in airplane mode, turned wifi on. Updated some apps and restarted it. Rebooted to about 10%. Charging again now.

Related

[Q] Battery level stuck at 0%

About two months ago my old battery stopped working well and always turned off before reaching 0% so I bought a new battery off amazon and replaced it. Everything was fine. The battery lasted easily for a day and I didn't notice any problems. But yesterday my phone suddenly shut down. But it wasn't like with the old battery where the display just went black. Instead it showed the usual shutting down "notification" as if I turned it off automatically. When I plugged in the charger I noticed that the phone did show the lightning charging sign but was always stuck at 0%. That's why I assume that this problem is software related. Also when I am in the recovery I can unplug it and it won't turn off. Of course I already tried quite some things.
At first I cleared the cache partition - didn't work.
Then I downgraded from Android M preview to Android 5.1.1 using the flash-all.sh - installation did work but still won't charge or show that it is being charged.
Then I installed TWRP and wiped everything possible for several times and then used adb push command to move the latest cyanogenmod nightly to the phone and installed it - still won't show any change in battery level.
Do you have an idea what might be the problem and a possible solution?
Thanks in advance.
Have you tried another battery?

Oneplus one acting weird

Hi!
Recently, my oneplus one has been misbehaving or acting weird. I'm running the latest CM13 (has been like this for the past 5 builds or so) and the latest boeffla kernel (also tried a couple of versions) here are the things it does:
Randomly freezes and turns off and won't automatically reboot (sometimes takes about 30 minutes before I can even hard reboot it sometimes the red LED is on and lots of unreadable partitions show up on my pc when plugging it in) and it will also enter some super battery drain mode where it can kill it's entire battery in less than an hour
the WI-FI randomly dies and won't reconnect until rebooted
Top part of the touch screen not really workig? Like the adress bars in browsers don't work but when I try to interact with the notification shade in that area it works fine...
Battery drain: not really an issue, just started happening today with nova launcher sucking the battery dry
And overall it's really slow...
I'm not sure if it's boeffla kernel or CM13 or the phone is just dead...
I tried to reflash a dozen times so not sure
Can anyone help me with this?
Same here but i have everything stock... Except Root and bootloader unlocked
Flash stock rom, make no changes don't even restore Google data just set it up as a clean device, and see if it's still misbehaving. If it is its hardware.

[Q] Weird Battery Drain + Indicator Problem

I'm not sure if it's more appropriate to post here
or on the custom ROM forum itself, but here's my battery issue:
Issue: Abnormally fast battery drain. My battery would
be fully charged, and almost immediately start draining until
it'd show 1% within 2 hrs. Screen would be off mostly (normal
use).
Been on a custom ROM since January 2017 (crDroid) and have had no problems with it since,
except 3 days ago, when the problem first appeared.
Things that are ON: LTE data (or Wi-fi), Auto apps update on
Google Play Store (never been problematic before), Location,
Things that are OFF: Bluetooth, ScreenCast, Caffeine
When I check Battery in Settings, the numbers don't add up.
I'd have battery indicator at 70% for example, but Screen,
Android System, all other apps would add up to only 7%. So
that's a whopping 23% unaccounted for.
But here's the weird thing: it drains fast until 1%, then at 1%,
the phone is supposed to initiate automatic shutdown like it has before.
When this issue cropped up, the phone keeps going for about 6 hours
or so before shutdown is started. Checking Kernel Adiutor occasionally,
I'd see a much slower decrease in voltage which probably reflects
more accurately the power drawdown situation.
Things I've done:
-clear cache (both through File Explorer and TWRP Recovery)
-clear batterystats.bin
-calibrate battery after full charge/discharge (via Root Essentials,
which basically does the same thing as manually deleting batterystat.bin,
if I'm not mistaken)
-Resetting App Preferences via Setting/Battery
None of the above has worked. Any idea what might be wrong?
My device is a Zuk Z1, with a 4100mAh battery. It usually lasts me more
than a day on normal use, but as the attached pic shows, it's at 96%
yet without having used any apps yet, has only 2 hrs of juice left.
I've tried reflashing my ROM, wiping everything including formatting data
yet nothing has worked.
I'm a light user, as I don't play games or watch videos on my phone.
Neither do I use graphics-intensive apps. I haven't used processor-intensive apps
that require constant GPS (like Google Maps, Waze) since then.
Borat38 said:
I'm not sure if it's more appropriate to post here
or on the custom ROM forum itself, but here's my battery issue:
Issue: Abnormally fast battery drain. My battery would
be fully charged, and almost immediately start draining until
it'd show 1% within 2 hrs. Screen would be off mostly (normal
use).
Been on a custom ROM since January 2017 (crDroid) and have had no problems with it since,
except 3 days ago, when the problem first appeared.
Things that are ON: LTE data (or Wi-fi), Auto apps update on
Google Play Store (never been problematic before), Location,
Things that are OFF: Bluetooth, ScreenCast, Caffeine
When I check Battery in Settings, the numbers don't add up.
I'd have battery indicator at 70% for example, but Screen,
Android System, all other apps would add up to only 7%. So
that's a whopping 23% unaccounted for.
But here's the weird thing: it drains fast until 1%, then at 1%,
the phone is supposed to initiate automatic shutdown like it has before.
When this issue cropped up, the phone keeps going for about 6 hours
or so before shutdown is started. Checking Kernel Adiutor occasionally,
I'd see a much slower decrease in voltage which probably reflects
more accurately the power drawdown situation.
Things I've done:
-clear cache (both through File Explorer and TWRP Recovery)
-clear batterystats.bin
-calibrate battery after full charge/discharge (via Root Essentials,
which basically does the same thing as manually deleting batterystat.bin,
if I'm not mistaken)
-Resetting App Preferences via Setting/Battery
None of the above has worked. Any idea what might be wrong?
My device is a Zuk Z1, with a 4100mAh battery. It usually lasts me more
than a day on normal use, but as the attached pic shows, it's at 96%
yet without having used any apps yet, has only 2 hrs of juice left.
I've tried reflashing my ROM, wiping everything including formatting data
yet nothing has worked.
I'm a light user, as I don't play games or watch videos on my phone.
Neither do I use graphics-intensive apps. I haven't used processor-intensive apps
that require constant GPS (like Google Maps, Waze) since then.
Click to expand...
Click to collapse
Have you tried flashing another ROM/going back to stock?
Freewander10 said:
Have you tried flashing another ROM/going back to stock?
Click to expand...
Click to collapse
Not yet. Am going to try an AOSP-based ROM later.
I've been deleting apps piecemeal, but have faile to pinpoint the culprit.
I have almost come to the conclusion that it's the ROM that's problematic.
But if that were the case, why haven't I had the same problem since
when I first flashed this custom ROM months ago;
and why is the problem reappearing when that same ROM is re-flashed now?
OK, I've flashed 3 other ROMs: Citrus-CAF, NucleaROM and stock, and the problem persists.
By doing the above, I've crossed out the possibility of it being the ROM. Neither is it the battery
itself, because it would've shut down by itself at 1%, yet at 1% I can last 6 or 7 hours of light use.
Anyone out there have any idea?
If you get the same results, the battery is trashed. Is it aftermarket?
WestCoastSunset said:
If you get the same results, the battery is trashed. Is it aftermarket?
Click to expand...
Click to collapse
The battery? No, it's the factory original.
It would not be unusual for a battery to fail in a month or two. I've had that happen to a couple laptops where I work.
WestCoastSunset said:
It would not be unusual for a battery to fail in a month or two. I've had that happen to a couple laptops where I work.
Click to expand...
Click to collapse
That would be pretty unusual for reputable companies. If ever it did happen in my case, perhaps it's a lemon batch.
Sadly, I bought this without warranty.
Not really, happens all the time in laptop world. Even with oem batteries.

New phone with no apps added, phone disabled, screen off, drains far too much battery

Hi
I've got a brand new PH-1 and haven't yet had time to set it up properly, only started it up, let it update software and used for an hour or so before testing the idle battery drain.
I haven't installed any apps or changed any settings other than to disable the google app (to prevent it listening for or responding to "ok google"). I tried out the 360 camera, signed in to gmail and browsed a few websites, before charging back to full and restarting the phone before this test anyway.
But leaving it idle with the screen off and with phone network disabled (there's not even a SIM inserted), only wifi on with good signal, it lost 65% battery in under 22 hours. Screen on time was less than five minutes.
Is this a hardware issue I should RMA, or is it considered normal? If this is normal and there's no easy fix, I'll probably end up having to return the phone anyway for a refund, because if it can't even last a day and half in idle there's no way it would last a reasonable amount of time with normal usage.
Any ideas?
Thanks
Since there isn't a sim card installed, try going to airplane mode and then turning WIFI on.
I am getting about 1.2% drain with cell network and wifi enabled along with all my standard apps installed.
On a typical day with 1-2h SOT, I usually have 60-70% battery left at midnight. I'd try to reset the phone, and then testing again - occasionally a system update will end up doing something funny
I left it overnight with airplane mode on, so even wifi was off, and it's a little better but not by much. Screen on time was one minute.
With airplane mode on, screen off, no dodgy apps, the phone really shouldn't be doing anything to drain battery.
I'll try a full factory reset and see what happens.
Just to follow up, a full factory reset seems to have fixed the issue. Even after doing the same things I had done before (connected to wifi, updated, logged in to gmail, etc) the battery now drains at a much more sensible rate.
Very strange that a factory reset made a difference since it was new from the factory when I had the issue, but I guess something strange happened in the update like dsip suggested.
Thanks for the help!
nickwp said:
Just to follow up, a full factory reset seems to have fixed the issue. Even after doing the same things I had done before (connected to wifi, updated, logged in to gmail, etc) the battery now drains at a much more sensible rate.
Very strange that a factory reset made a difference since it was new from the factory when I had the issue, but I guess something strange happened in the update like dsip suggested.
Thanks for the help!
Click to expand...
Click to collapse
That's ? percent normal behavior. Anytime you flash a ROM (new phone =new ROM) you need to wait a bare minimum of a charge cycle (more like three in my experience) before you get the slightest idea what your actual battery drain is going to look like. think of it like breaking in the engine on a new car.
Sent from my mata using XDA Labs

MOTO G4 Bootlooping Issue

Hello all. My daily driver has been a rooted Moto G4 running RR (Oreo) for years now. As time has gone by, the stock battery has deminished to not lasting even a few hours (thus, it is always connected to a powersource). Since it is used primarily for work (Amazon Music App) w/ViperFx settings I've set, making any BT device it connects to sound outstanding, I'm in a dilemma... :/
The phone when pulled from power will randomly shutdown. (Guessing the battery application is faulty because of age, it calculates incorrect remaining battery life, shutdown point, eta charging , etc.) At times when this happens upon turning back on it will boot loop. The fix has always been to fully charge battery and it would restart as normal. Couple of days ago it has now permanently remained in loop, even with full battery charge or charger plugged in.
Searched for fixes and have attempted TWRP: cleaning cache, davlik/art cache, then rebooting. Removing SD Card, repowering. Selecting System then repair option, then restarting.
Hoping to retain data and settings without a factory wipe. Thanks for reading and assisting with a resution!

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