Hi everyone,
I have just got my Xperia 5 and can't see any WiFi calling options. The phone was locked to Vodafone but now unlocked and on ee.
I had this enabled on my previous phone so I know the sim can do it.
Any help appreciated.
Thanks all!
Use the search in the settings
Hello,
I don't know what ee is (EU3 ?), but I had the same question concerning EU. I didn't find wifi calling in the settings. But when I used the search in the settings, there it was. Maybe this helps you.
Kind regards
FrauRettich
Thanks for the tip but I don't see it in search. Ee is a carrier in the UK. ?
londonzombie said:
Hi everyone,
I have just got my Xperia 5 and can't see any WiFi calling options. The phone was locked to Vodafone but now unlocked and on ee.
I had this enabled on my previous phone so I know the sim can do it.
Any help appreciated.
Thanks all!
Click to expand...
Click to collapse
A phone model has to be certified by the carrrier for Wifi or VoLTE calling to be enabled. You should check with EE
Hi don't know if you managed to resolve this. You activate it by pressing the call icon on the home screen, then press the the dots at the top right choose settings. Press the calls option then Wi-fi calling. Obviously make sure you are connected to WiFi then you should see Wi-Fi Calling next to EE on the top left of the home screen.
barflord said:
Hi don't know if you managed to resolve this. You activate it by pressing the call icon on the home screen, then press the the dots at the top right choose settings. Press the calls option then Wi-fi calling. Obviously make sure you are connected to WiFi then you should see Wi-Fi Calling next to EE on the top left of the home screen.
Click to expand...
Click to collapse
That didn't work for me.
Related
My daughter has an unlocked HTC A9 that just got an Android 7.0 update 2 days ago. Our carrier is T-Mobile USA and when the phone had Android 6.0.1, it had VoLTE and Wi-Fi Calling features working extremely well. Now after Android 7.0 upgrade these 2 particular features are gone from the software.
Can someone with an unlocked HTC A9 on T-Mobile USA check if their VoLTE and Wi-Fi Calling options are missing as well after Nougat upgrade? Thanks in advance.
xela19115 said:
My daughter has an unlocked HTC A9 that just got an Android 7.0 update 2 days ago. Our carrier is T-Mobile USA and when the phone had Android 6.0.1, it had VoLTE and Wi-Fi Calling features working extremely well. Now after Android 7.0 upgrade these 2 particular features are gone from the software.
Can someone with an unlocked HTC A9 on T-Mobile USA check if their VoLTE and Wi-Fi Calling options are missing as well after Nougat upgrade? Thanks in advance.
Click to expand...
Click to collapse
I did have the option in settings to switch VoLTE on or off, and it does seem to be missing here. If you want to know if it is on or off, go to phone and dial *#*#4636#*#* and click on phone information. Scroll down until you see either turn off volte provisioned flag or turn on volte provisioned flag. If it says turn off volte provisioned flag that means VoLTE is on. For the Wi-Fi calling, there is an option in settings for it I believe. Go to the call tab under setting and scroll all the way down to calling accounts. In that part of settings there is settings for "internet calling". Not sure if this is what you are looking for but this is what I found
Hope it helps, and good luck
xela19115 said:
My daughter has an unlocked HTC A9 that just got an Android 7.0 update 2 days ago. Our carrier is T-Mobile USA and when the phone had Android 6.0.1, it had VoLTE and Wi-Fi Calling features working extremely well. Now after Android 7.0 upgrade these 2 particular features are gone from the software.
Can someone with an unlocked HTC A9 on T-Mobile USA check if their VoLTE and Wi-Fi Calling options are missing as well after Nougat upgrade? Thanks in advance.
Click to expand...
Click to collapse
I have an HTC A9 (oem unlocked), on T-Mobile USA.
VoLTE and Wi-Fi was not enabled by default until I manually forgot and reconnected to my Wi-Fi network. Afterwards, I went to settings, Call, and scrolled all the way down. There's a new section called "Enhanced Call Service" and VoLTE and WiFi Calling are now options available.
MegaMan X said:
I have an HTC A9 (oem unlocked), on T-Mobile USA.
VoLTE and Wi-Fi was not enabled by default until I manually forgot and reconnected to my Wi-Fi network. Afterwards, I went to settings, Call, and scrolled all the way down. There's a new section called "Enhanced Call Service" and VoLTE and WiFi Calling are now options available.
Click to expand...
Click to collapse
OK. Thanks. The tip about "forgetting" the network and re-adding might be worth trying. But only later today, once I get home.
xela19115 said:
OK. Thanks. The tip about "forgetting" the network and re-adding might be worth trying. But only later today, once I get home.
Click to expand...
Click to collapse
So I deleted/"forgot" all of the Wi-Fi networks. Rebooted the phone. And still no Enhanced Services with VoLTE and Wi-Fi calling area under Settings --> Call. next step would be to do a factory reset and see if that helps.
xela19115 said:
So I deleted/"forgot" all of the Wi-Fi networks. Rebooted the phone. And still no Enhanced Services with VoLTE and Wi-Fi calling area under Settings --> Call. next step would be to do a factory reset and see if that helps.
Click to expand...
Click to collapse
Have you tried a network settings reset? It should be under settings>backup and reset
I'm having the same issue. I'm wondering where the Wi-fi Calling feature is. I have the US Unlocked/Dev edition and the "Wi-fi Calling" tab isn't under "Mobile Data" like it was on 6.0.1 .
I have the unlocked a9 on tmobile and everything worked well immediately after updating.
I have yet to make an actual call over wifi on nougat but sms worked fine and volte certainly works.
The only strange thing is the lte indicator seems to be the verizon one
Perhaps you should try taking the sim out, restarting, putting the sim back in and see if that makes the phone recognise it needs to use tmo settings?
---------- Post added at 10:30 PM ---------- Previous post was at 10:28 PM ----------
theNdroid said:
I'm having the same issue. I'm wondering where the Wi-fi Calling feature is. I have the US Unlocked/Dev edition and the "Wi-fi Calling" tab isn't under "Mobile Data" like it was on 6.0.1 .
Click to expand...
Click to collapse
volte and wifi calling are under "calls" now. scroll all the way down
treeco72 said:
I have the unlocked a9 on tmobile and everything worked well immediately after updating.
I have yet to make an actual call over wifi on nougat but sms worked fine and volte certainly works.
The only strange thing is the lte indicator seems to be the verizon one
Perhaps you should try taking the sim out, restarting, putting the sim back in and see if that makes the phone recognise it needs to use tmo settings?
---------- Post added at 10:30 PM ---------- Previous post was at 10:28 PM ----------
volte and wifi calling are under "calls" now. scroll all the way down
Click to expand...
Click to collapse
Where do you see "Wi-Fi Calling" ? ?
theNdroid said:
Where do you see "Wi-Fi Calling" ? ?
Click to expand...
Click to collapse
i would suggest restarting your phone with no sim inside and then put one it to see whether the device recognises are new carrier
treeco72 said:
i would suggest restarting your phone with no sim inside and then put one it to see whether the device recognises are new carrier
Click to expand...
Click to collapse
Are you sure you have the US Unlocked/Developers edition?
It appeared after I flashed the Nougat RUU
theNdroid said:
It appeared after I flashed the Nougat RUU
Click to expand...
Click to collapse
I am on 2.18.617.21 and can't find these settings. How to get them back. Unable to make or receive calls on my mobile since mine is an LTE only network. Tried factory reset and changing CID to 11111111, but nothing worked.
Has anyone been able to set up WiFi Calling using Pixel 3 on BT network (UK) ?
People report being able to do so with Pixel 1 and Pixel 2, but I just cannot get it working with my Pixel 3.
Anny advice/suggestions please?
Are you pay as you go or pay monthly?
That I'm aware of, Wi-Fi Calling is only available with EE and for pay monthly customers.
I know BT runs on EE network, but assuming it still works (which I'm not sure about), I would imagine they apply the same restrictions.
Anyway, I'm a EE PAYGo customer and still I do have the option to enable Wi-Fi Calling.
But still, I'm not sure it actually works.
Thanks matteventu, I am a monthly contract payer.
BT definitely DO offer wifi calling - but state that it is primarily iPhone and latest Samsung phones that they support.
Many report success with P1 and P2, so hoping P3 will be OK too....
I'm on EE contract and WiFi calling definitely works.
Stea1thmode said:
I'm on EE contract and WiFi calling definitely works.
Click to expand...
Click to collapse
Seconding, WiFi calling on EE working no problems.
Btw how do you check you have VoLTE enabled? Is there any visual indicator?
M3th0s said:
Seconding, WiFi calling on EE working no problems.
Btw how do you check you have VoLTE enabled? Is there any visual indicator?
Click to expand...
Click to collapse
Just make a phone call. If you see the network switches to 3G/H, then you don't have VoLTE. If during the phone call you still see the 4G/LTE icon, then you have VoLTE.
(Of course, don't be connected to WiFi to make this test call if you also have Wi-Fi calling XD)
The question indeed is: how do I get proof my Wi-Fi calling works?
I know if you enable it in the settings, then if you go in Info on this phone you see that in "mobile network" that it's not connected to LTE/HSPA, but to "IWLAN" - that from I understood stands for Wi-Fi calling.
The question is. I can enable Wi-Fi calling in the settings, and I do see IWLAN as mobile network type for calls (in place of LTE/HSPA) if I'm connected to Wi-Fi. But does this ASSURE me that I'll be using Wi-Fi for calls? Because I am a EE PAYGo customers and according to their info, I am not supposed to be able to use Wi-Fi calling. So, because I have the options it means I am using it, or the option just shows for everybody and if I'm a PAYGo customer even if I have it enablerd, it won't actually work?
Does anybody can think of any test I can do to see if it works?
Thank you!
matteventu said:
Just make a phone call. If you see the network switches to 3G/H, then you don't have VoLTE. If during the phone call you still see the 4G/LTE icon, then you have VoLTE.
(Of course, don't be connected to WiFi to make this test call if you also have Wi-Fi calling XD)
The question indeed is: how do I get proof my Wi-Fi calling works?
I know if you enable it in the settings, then if you go in Info on this phone you see that in "mobile network" that it's not connected to LTE/HSPA, but to "IWLAN" - that from I understood stands for Wi-Fi calling.
The question is. I can enable Wi-Fi calling in the settings, and I do see IWLAN as mobile network type for calls (in place of LTE/HSPA) if I'm connected to Wi-Fi. But does this ASSURE me that I'll be using Wi-Fi for calls? Because I am a EE PAYGo customers and according to their info, I am not supposed to be able to use Wi-Fi calling. So, because I have the options it means I am using it, or the option just shows for everybody and if I'm a PAYGo customer even if I have it enablerd, it won't actually work?
Does anybody can think of any test I can do to see if it works?
Thank you!
Click to expand...
Click to collapse
Thanks for the tip ! Was so used to the volte icon on the s8 that I had no idea how to check .
Allow me to return the favour .
Slide down the notification pane all the way to the bottom and if you have WiFi calling it'll have your network name + WiFi calling next to it .
Screenshot for reference
M3th0s said:
Thanks for the tip ! Was so used to the volte icon on the s8 that I had no idea how to check .
Allow me to return the favour .
Slide down the notification pane all the way to the bottom and if you have WiFi calling it'll have your network name + WiFi calling next to it .
Screenshot for reference
Click to expand...
Click to collapse
Ohhh I see. Then that's why I didn't know if it worked, because I never saw that "EE Wi-Fi Calling" and didn't even know it was supposed to be there with Wi-Fi enabled *and* actually working ?
Thank you, now I'm 100% sure EE stands to their terms lol and I have no Wi-Fi calling as PAYGo customer ?
Finally it works fine. I had to chat with BT Mobile and they had to activate it for me.
Happy Bunny
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is no Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is not Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
Click to expand...
Click to collapse
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
HewettBR said:
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
Click to expand...
Click to collapse
Under Settings -> Wi-Fi & internet -> SIM & network, there is Preferred network type, but that only set 2G/3G/4G. Nothing about Wi-Fi calling. I couldn't find anything called 'Mobile network'.
jdhedden said:
Under Settings -> Wi-Fi & internet -> SIM & network, there is Preferred network type, but that only set 2G/3G/4G. Nothing about Wi-Fi calling. I couldn't find anything called 'Mobile network'.
Click to expand...
Click to collapse
either install the new onepluslogkit app and *#800# into oneplus logkit/function switch/volte+vowifi switches on
This option will allow you to turn on/off as above. but in sim settings/ Sim1/Enhanced Communications
Or *#*#4636#*#* and turn off provisioning for volte/vowifi.
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is not Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
Click to expand...
Click to collapse
Phone app - three dots, top right - settings - at the bottom, SIM & network - SIM 1 - WI-FI Calling.
HewettBR said:
I don't have the phone yet but look under mobile network or search in settings. On stock Android pie it's under the mobile network advanced settings
Click to expand...
Click to collapse
miffymiffy said:
either install the new onepluslogkit app and *#800# into oneplus logkit/function switch/volte+vowifi switches on
This option will allow you to turn on/off as above. but in sim settings/ Sim1/Enhanced Communications
Or *#*#4636#*#* and turn off provisioning for volte/vowifi.
Click to expand...
Click to collapse
Tried the OnePlusLogKit, but the *#800# didn't bring up anything.
Tried *#*#4636#*#*, but when I toggled 'WiFi Calling Provisioned', it would "stick" - the Update button produced an error, and it reset on reboot.
bp328i said:
Phone app - three dots, top right - settings - at the bottom, SIM & network - SIM 1 - WI-FI Calling.
Click to expand...
Click to collapse
That did it! I didn't realize there were more settings under SIM 1. The Wi-Fi Calling under it doesn't show up on searching in Settings. Thanks.
I hope one day wifi calling works with Verizon. The settings are greyed out
jdhedden said:
I purchased a Global version 1+7P (GM1917) directly from OnePlus. Then I signed up for T-Mobile service.
I am having problems with calls coming in over Wi-Fi. However, in Settings under Wi-Fi & internet, there is no Wi-Fi calling entry, so I cannot find how to turn off Wi-Fi calling.
Is there another method for turning it off? A package I can disable? (I have root.)
Click to expand...
Click to collapse
What kind of problems are you having with calls over wifi? I plan to use the 7pro on tmobile so I'm just curious
Genetic517 said:
What kind of problems are you having with calls over wifi? I plan to use the 7pro on tmobile so I'm just curious
Click to expand...
Click to collapse
This may all be my misconstruing the problem. After turning off wifi call, I tried calling my wife (which was where I notice the problem), and we still couldn't hear each other. Yet when I call voicemail, I can hear it and I can change my announcement which shows that the phone does work both ways. Therefore, now I'm thinking that wifi calling was not the issue, and the fault is somewhere with t-mobile. The mystery continues.
The mystery deepens. Using Google Hangouts Dialer (which goes over wifi), calling my wife fails (nothing heard either way), but calling voicemail, again, works just fine. I just don't get it.
[Deleted]
Thanks for this thread. I knew I saw that somewhere but forgot to check the SIM menu.
Why isn't it in settings search when even dev options are?
Why does TMO lie and way it is in the same spot as most phones, in their article specifically about the OP7p?
My issue in on a WiFi call, sometimes I can't hear them (but they can hear me), sometime from the call start other times mid-call, and turning off WiFi fixes it. I have 1000mb fiber and no other network issues. Too bad it doesn't work. Thanks for helping me disable it.
Here are the steps to activate Jio wifi calling on Asus 6Z. You need to enter code *#*#3642623344#*#* and this will activate special menu under Network settings. You need to deactivate Volte/Enhanced calling switch first then activate wifi calling and after getting wifi calling symbol again reactivate Volte switch. You need to repeat this after every restart of phone.
Link to video-
https://youtu.be/GfUqsbIr058
Why is there no prompt when I type and nothing appears on the phone interface?
You should go in network settings amd check change
kanghuihui said:
Why is there no prompt when I type and nothing appears on the phone interface?
Click to expand...
Click to collapse
That's how these cheat code works. It does the job in background. After entering, it should just go back to dialer without having press to call button. Then, check in settings.
There is wifi call in the settings, but there is no icon in the status bar after I turn it on. I follow the video
kanghuihui said:
There is wifi call in the settings, but there is no icon in the status bar after I turn it on. I follow the video
Click to expand...
Click to collapse
what is your pocation and handset model?
Model is zenfone6，Bought in Hong Kong
kanghuihui said:
Model is zenfone6，Bought in Hong Kong
Click to expand...
Click to collapse
Does your operator support wifi calling? In India this method works perfectly
There are Wifi calling functions in the settings, and the operations described in the videos and posts are also followed. There is no wifi call icon, and there is no attempt to call. Is it not supported in the Hong Kong version? Although this function is available, it is invalid.
Wifi calling already enabled on this Android Q, no need to d this..I am already using it
dial *#*#4636#*#* you will easily get WiFi enabled service
Does it really work though? After doing this, it refuses to make a call if you say wifi calling only which makes me think it still needs the mobile carrier to have a signal for calls.
Service is t-mobile fyi.
It is working flawlessly in India on Jio network. I have demonstrated in Video also
enkryptik said:
Does it really work though? After doing this, it refuses to make a call if you say wifi calling only which makes me think it still needs the mobile carrier to have a signal for calls.
Service is t-mobile fyi.
Click to expand...
Click to collapse
It only works in India (maybe some other places?). They don't seem to care about the US.
According to one of the mods on the Zenfone forum:
"When it comes to features like VoWiFi, VoLTE and so on. It's about testing, paying fees and signing contracts."
I don't think they care enough about the US (they don't really push the phone here) to pay the money. Don't hold your breath. Probably need to go custom ROM.
Custom ROMs didn't allow it to work on TMobile either. Glad some can actually use it though.
Volte doesn't work in the USA
I got the phone today, but I there is no volte option in setting. I had volte options in my oneplus 5t. Is there secret codes to force unable the option? I am on three UK sim.
Other way round for me.
On BT Mobile (and EE) UK I could never get 4G calling on my old XZ2. Xperia5 II plugged in sim and it was a notifications bar quick button and available in settings straight away.
Comes under:
Settings -> Network & Internet -> Mobile > Advanced > Calling
I have made few calls and it seem they were made over 4G because status bar icon didn't change from 4G to 3G so I guess I do have VOLTE enabled but I don't have option in setting.
Further more I checked the info section and the volte provision option is enabled and grayed out. I don't understand why I don't have option for volte but it works for don't care much about it now.
Edit = WiFi calling option is available in setting and it works too.
I have 4G Calling option available for my O2 sim and VoLTE for my Telekom sim. WiFi calling option is also there.
I only get VOLTE option on my UK 3 sim. On my Spanish O2 SIM it's not available (though I know for sure the service is enabled but only for certain devices)
enekomh said:
I only get VOLTE option on my UK 3 sim. On my Spanish O2 SIM it's not available (though I know for sure the service is enabled but only for certain devices)
Click to expand...
Click to collapse
Weird, I am using UK 3 SIM as well and I don't get option for volte but I am able to make calls over 4G. Don't know why is option hidden.
It is activated by standard if technically possible. There is no reason to deactivate it, so no switch is needed.
VoLTE/ Wifi calling are enabled by the operator. Maybe your operator has not certified Xperia 5 ii yet.
Check with your operator
4G Calling is actually VoLTE, so you have it and you are using it already as you stated above. No worries! ?
rideti.me said:
Other way round for me.
On BT Mobile (and EE) UK I could never get 4G calling on my old XZ2. Xperia5 II plugged in sim and it was a notifications bar quick button and available in settings straight away.
Comes under:
Settings -> Network & Internet -> Mobile > Advanced > Calling
Click to expand...
Click to collapse
Hi. I asked in another thread about WiFi calling working for the Xperia 5 II on BT Mobile. If 4G calling works then hopefully WiFi calling too?.
Can you confirm? Thx.
wazzaworld said:
Hi. I asked in another thread about WiFi calling working for the Xperia 5 II on BT Mobile. If 4G calling works then hopefully WiFi calling too?.
Can you confirm? Thx.
Click to expand...
Click to collapse
I should have clarified my previous post. The selectable option (quick button and menu) is to turn Wifi Calling on/off. VOLTE/4G calling is just fixed as provisioned. You can see this in the service menu (*#*#4636#*#*)
The service providers are clueless when you ask if they do or don't support Wifi/VOLTE calling.
So yes both available and working on BT Mobile.
rideti.me said:
So yes both available and working on BT Mobile.
Click to expand...
Click to collapse
That's awesome thank you. You might have just swung a sale for Sony. You should be on commission :laugh:.