Internal Storage Issues - Samsung Galaxy Note 10 Questions & Answers

So I got the phone 2 days ago via eBay & already having issues the internal storage just keeps getting used up but nothing to show for it I'm very confused why this is 512 gb version of the Note 10+ it also won't update to the latest security patch it's still on 9.0 from August 2019 tried to update, it states it's on the latest update ??* any information would be much appreciated
Tried clearing the cache but again for it to come straight out the box & its internal storage to be used up that quick with nothing on the phone is very appalling

Post photos of the phone and also info from About phone / Software information

raul6 said:
Post photos of the phone and also info from About phone / Software information
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Samsung Galaxy Note 10+ 512GB SM-N9750
Android: Version 9.0
Security Patch level: August 1, 2019
Baseband version: MOLY.WR8.W1449.MD.WG.MP.V91.5.P22,2019/08/20 13:51
Kernel Version: 3.18.35+ [email protected] #1
Wed Oct 23 17:52:08 CST 2019
Build Number: PPR1.180610.011.N9750ZSU1ASGS

Idk why it thinks August firmware is the most recent, but here are the official SM-N9750 firmwares
Download whatever region/language you prefer and flash via Odin

I think that phone is not an original Samsung

Hardly any phone on ebay that is sold as new is actually new I had to return several they buy carrier wholesale phones unlock them flash whatever they think is right and list it as new instead of open box or used. The only sellers on ebay that sell truly new phones are Microsoft and Samsung.

Related

[Completed] [Q] Install Lollipop on SGH-I337

I have a S4 that I am trying to upgrade to Lollipop. I tried through the AT&T Software update and keep getting "Software Update Interrupted." I remember I had rooted it quite awhile ago (towelroot)? But I am selling the phone now and just want to restore it to stock and upgrade it to lollipop. Kies says it is updated (which of course it's not). I do not have an external SD card. I did a "Factory data reset" from settings to see if that would allow me to update but it didn't. I did some reading and a lot of old Google posts said just to bring it to Best Buy. Are there any other options as those are outdated and I am doubting BB will be willing to help. Any and all help appreciated! Thanks!
Current Info
Device Name: SAMSUNG-SGH-I337
MODEL number: SAMSUNG-SGH-I337
Android Version: 4.4.2
Baseband version I337UCUFNB1
Kernel version 3.4.0-505595 [email protected] #1 Tue Feb 11 22:24:31 KST 2014
Build number: KOT49H.I337UCUFNB1
SE for Android status: Enforcing SEPF_SAMSUNG-SGH-I337_4.4.2_0004 Tue Feb 11 22:24:31 2014
Secure boot status: Type: Samsung
Security software version: MDF v1.0 Release 2
Really, no one? All I need is someone to point me to the proper thread so that I can get this thing back to stock without bricking it. Someone out there has to know the thread!
Hi, xml to put for using XDA Assist. If you're rooted or made any system changes the ota will not work. You probably have to flash the nb1 tar file in Odin and start over. See this, http://forum.xda-developers.com/showthread.php?t=2616221. Also see this, http://forum.xda-developers.com/galaxy-s4-att

What is the latest build for unlocked S8+ in Europe?

Can anybody tell me what is the latest build for the unlock UK S8 Plus please?
Current build number is: G955FXXU1AQI7 with security patch of 1 August 2017.
My dad's S7 have security patch of October 2107.
Seems strange that last year's phone have a more recent security update than the latest phone.
I had a software update notification earlier this week, but did not take a screenshot. It was around 400mb and listed something about fix for wireless charging and update to lasted security patch. However, after updating still on the above build number.
Many thanks

Official OTA 701 to 702 update?

I just bought a "faulty", returned by customer, 701L that has no wifi or bluetooth. They're both turned off and can't be turned on.
Interestingly, the phone thinks it's a 702L:
Model number GEM-702L
Build number GEM-702LC158B202
EMUI version EMUI 4.0
Android version 6.0
RAM 3.0gb
Phone storage 23.38 GB free, 32.00 GB total
Android security patch level 1 June 2016
Baseband 21.600.27.00.010,21.600.27.00.010
Kernel version 3.10.86-gfd79fc8
[email protected] #2
Tue Jun 28 15:26:23 CST 2016
...and battery is charging.
So either there was an official OTA 701 to 702 update or the customer tried to upgrade the phone and stuffed up the wifi & bluetooth which might be recoverable with a bit of firmware tinkering.
Anyone have any info or ideas on what might be wrong?
It would be nice to be able to rescue this mainboard and keep it as a spare for tinkering or whatever.
@audoralf @ajsmsg78
growbag said:
I just bought a "faulty", returned by customer, 701L that has no wifi or bluetooth. They're both turned off and can't be turned on.
Interestingly, the phone thinks it's a 702L:
Model number GEM-702L
Build number GEM-702LC158B202
EMUI version EMUI 4.0
Android version 6.0
RAM 3.0gb
Phone storage 23.38 GB free, 32.00 GB total
Android security patch level 1 June 2016
Baseband 21.600.27.00.010,21.600.27.00.010
Kernel version 3.10.86-gfd79fc8
[email protected] #2
Tue Jun 28 15:26:23 CST 2016
...and battery is charging.
So either there was an official OTA 701 to 702 update or the customer tried to upgrade the phone and stuffed up the wifi & bluetooth which might be recoverable with a bit of firmware tinkering.
Anyone have any info or ideas on what might be wrong?
It would be nice to be able to rescue this mainboard and keep it as a spare for tinkering or whatever.
@audoralf @ajsmsg78
Click to expand...
Click to collapse
You're gonna have to downgrade it back to a 701L then you can convert it it a 702L or 703L. I would ask @audioralf to link you to his thread which explains the whole process. The hardware is probably fine.

Software Update Available, Again and again and again - Any Solution?

I have been working on my mom's Galaxy S8+ trying to fix this issue and can't for the life of me get anywhere. She purchased a new Galaxy S8+ from Swappa and after a month or so have it, started having issues with software updates. She worked with AT&T and Samsung and since the phone was still under warranty, they swapped it out for a new one from Samsung. Well, the new phone is doing the same exact thing so at this point we know it isn't a device specific issue.
Here's what happens:
1. Start up phone and wait about 5 minutes
2. Alert comes in that a software update is available
3. Tape Update now
4. Phone reboots and installs updates - states that update was installed successfully.
5. Wait 5-10 more minutes and get another alert that a software update is available.
6. Repeat 2-5 until you drive yourself insane.
At this point I have tried wiping the cache, installing the update and shutting the phone off and again, wiping the cache, turning off OTA updates. Nothing seems to work. At this point I am tempted to download Android 9.0 and do a manual install using Odin. Is that not recommended?
Currently the phone is running the following:
Samsung G955U
Android Version: 8.0.0
Samsung Experience: 9.0
Kernel: 4.4.78
Build: R16NW
Android Security Patch level: August 1, 2018
EDIT: It looks like this may be normal, actually. After checking versions again after yet another update I noticed that the security version went to October 1, 2018. After that it updated again and then went to November 1, 2018. It looks like I just need to keep doing this until it gets through them all.

Problem with SMR updates, nothing beyond December 1, 2018

Got this phone on eBay a few weeks ago. I love it but when I set it up, it thinks it has the latest updates.
Click "Check for Updates"
"Your system is up to date"
Android version 9, Security patch level December 1, 2018
Software version is Q910UM25a
Using a Koodo sim. Tried a Fido one too. Same thing.
Tried the LG Mobile Support tool, get a message saying "Your device has the latest software available from the LG Mobile Support Tool.
Anyone have any ideas? Thanks!
Normal versions are Q910UM20x not 25. Usually LG name 25,29,28 beta firmwares. You need flash 20 full(full OTA) firmware. But where find fullflash i dont know.
I seem to be in the same boat. Picked up two of these previous display model devices.
One is running Q910UM11c (Android 8.1.0, September 2018 patch level) and prompting for an update to 25a, the other is already running 25a.
I'll attempt to capture the OTA on the one still running 11c. I doubt it will help, but it can't hurt.
EDIT: I'll include the build build numbers here just in case they're useful for anything.
Q910UM11c, build OPM1.171019.026
Q910UM25a, build PKQ1.180904.001
skyblaster said:
I seem to be in the same boat. Picked up two of these previous display model devices.
One is running Q910UM11c (Android 8.1.0, September 2018 patch level) and prompting for an update to 25a, the other is already running 25a.
I'll attempt to capture the OTA on the one still running 11c. I doubt it will help, but it can't hurt.
EDIT: I'll include the build build numbers here just in case they're useful for anything.
Q910UM11c, build OPM1.171019.026
Q910UM25a, build PKQ1.180904.001
Click to expand...
Click to collapse
Same boat, mate! I on Q910UM25a, build PKQ1.180904.001 with Dec 2018 security patch. Wish I could find a way to move to regular build. But information is almost non-existent on this device.

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