I have been working on my mom's Galaxy S8+ trying to fix this issue and can't for the life of me get anywhere. She purchased a new Galaxy S8+ from Swappa and after a month or so have it, started having issues with software updates. She worked with AT&T and Samsung and since the phone was still under warranty, they swapped it out for a new one from Samsung. Well, the new phone is doing the same exact thing so at this point we know it isn't a device specific issue.
Here's what happens:
1. Start up phone and wait about 5 minutes
2. Alert comes in that a software update is available
3. Tape Update now
4. Phone reboots and installs updates - states that update was installed successfully.
5. Wait 5-10 more minutes and get another alert that a software update is available.
6. Repeat 2-5 until you drive yourself insane.
At this point I have tried wiping the cache, installing the update and shutting the phone off and again, wiping the cache, turning off OTA updates. Nothing seems to work. At this point I am tempted to download Android 9.0 and do a manual install using Odin. Is that not recommended?
Currently the phone is running the following:
Samsung G955U
Android Version: 8.0.0
Samsung Experience: 9.0
Kernel: 4.4.78
Build: R16NW
Android Security Patch level: August 1, 2018
EDIT: It looks like this may be normal, actually. After checking versions again after yet another update I noticed that the security version went to October 1, 2018. After that it updated again and then went to November 1, 2018. It looks like I just need to keep doing this until it gets through them all.
Related
Hello there.
I purchased my G4 in June or so of last year, and can't seem to get it to work with OTA updates. Phone is currently on 5.1, Kernal 3.19.49, Build LMY47D, Software version H81010e, Security software version MDF v1.1 Release 4. I have never attempted to flash or modify the phone, so it's been bone stock since the day I bought it.
I was out of the country and away from OTA updates from October 2015-March 2016, and since returning I havn't been able to get OTA to register an update is available using either the "Check for Updates" in Android, or LG Bridge on Windows. I didn't really put too much thought into it because of all the issues MM has/had, but now that Wi-Fi calling is available I'd really like to be able to update.
What would my best options be for getting the phone current and up to date with AT&T? I'd really like to avoid dealing with their repair services unless there is a good reason to go that route.
Thanks!
Update
Just in case someone finds this down the road with a similar problem, here's what I did.
http://forum.xda-developers.com/att-g4/general/att-h810-to-stock-guide-tot-method-t3248532
I followed that guide and manually updated from software version H81010e to software version H81010o. As soon as the software was updated, I checked for updates in settings as per usual and it immediately recognized and downloaded the OTA update from AT&T. Seems getting behind on software updates while out of country was preventing me from downloading new versions of Android.
Hey
Hi all, I got the notification of a T-mob software update end of September 2017 for my T-mob LG Stylo 3 Plus, the TP450. It currently is sporting the Android 7.0 with April 1 security patch, Kernel version is 3.18.31 and the soft version is TP45010b.
I am not seeing anything about that update on the T-mobile site.
Questions please, if you know:
- is this just a security patch as I'm guessing or a more serious Android version update?
- More importantly for now: if I go ahead and do it, will I lose all my apps etc? IOW does the phone reset to "stock" status with that update?
TIA
E
Just update with LG Bridge. You can regain root, either with SuperSU or Magisk, afterwards.
sorry if I wasn't clear. The phone is not rooted, for now, has stock recovery etc, and I need to keep it that way for a while. (edited OP for clarity)
well, since there was no reply about updating the stock phone, I took a chance and did the update, and if you are interested, it did NOT reset the phone. All my apps and their settings are still there apparently.
Good to know.
IT is now Soft v. TP450c . Sec patch is dated Aug 1 2017. Still Android 7.0 and Kernel 3.18.31
Updates
E-XDA-1 said:
well, since there was no reply about updating the stock phone, I took a chance and did the update, and if you are interested, it did NOT reset the phone. All my apps and their settings are still there apparently.
Good to know.
IT is now Soft v. TP450c . Sec patch is dated Aug 1 2017. Still Android 7.0 and Kernel 3.18.31
Click to expand...
Click to collapse
As a rule, a software update on a stock phone does not reset the system. Could you imagine the outrage if it wiped everything every time your phone updated? Even during a major version update it may. be recommended to factory reset, the manufacturer doesn't do that. They want you to keep using them and their phone and don't want to make it harder for you than necessary so you dont try another carrier or manufacturer.
What I want to do: I was trying to OTA update my phone software to the latest, but it seems I am behind on many updates. On the AT&T website, I saw that I need the previous updates installed first, in order to get the latest ones. I have to go in order.
Problem: Everytime I try to do a software update from the settings, it says “Current software is up to date.” It’s been saying that for over a year now. I can’t even get the updates from last year.
So is there a way I can flash one of the stock firmware updates from last year on to my phone with Odin and see if it will fix the ‘over the air’ updates? Or can I just skip to the most recent firmware and flash that one.
By the way, I have never done anything like this to my phone before, so I am a bit nervous, but I want to get this problem fixed so I would love if someone helped me out. I did see some articles online about flashing stock firmwares, that’s how I learned about Odin.
If this is doable, can someone please link me to a thorough tutorial on this process? If it isn’t, can you guys recommend another way of getting to the latest 8.0 stock firmware?
My phone right now:
Galaxy S8 plus (AT&T)
Model#: SM-G955U
Android version: 7.0
Baseband version: G955USQS1AQF7
Android security patch level: June 1, 2017
Kernel version: 4.4.16-11449429
Zendrop said:
What I want to do: I was trying to OTA update my phone software to the latest, but it seems I am behind on many updates. On the AT&T website, I saw that I need the previous updates installed first, in order to get the latest ones. I have to go in order.
Problem: Everytime I try to do a software update from the settings, it says “Current software is up to date.” It’s been saying that for over a year now. I can’t even get the updates from last year.
So is there a way I can flash one of the stock firmware updates from last year on to my phone with Odin and see if it will fix the ‘over the air’ updates? Or can I just skip to the most recent firmware and flash that one.
By the way, I have never done anything like this to my phone before, so I am a bit nervous, but I want to get this problem fixed so I would love if someone helped me out. I did see some articles online about flashing stock firmwares, that’s how I learned about Odin.
If this is doable, can someone please link me to a thorough tutorial on this process? If it isn’t, can you guys recommend another way of getting to the latest 8.0 stock firmware?
My phone right now:
Galaxy S8 plus (AT&T)
Model#: SM-G955U
Android version: 7.0
Baseband version: G955USQS1AQF7
Android security patch level: June 1, 2017
Kernel version: 4.4.16-11449429
Click to expand...
Click to collapse
If you are using the AT&T S8+ outside of the USA, you will not get any OTA updates due to AT&T update policy. What you want to do is flash the Unlocked firmware and you will be good. Search for carrier switching thread and follow it.
aromerblz said:
If you are using the AT&T S8+ outside of the USA, you will not get any OTA updates due to AT&T update policy. What you want to do is flash the Unlocked firmware and you will be good. Search for carrier switching thread and follow it.
Click to expand...
Click to collapse
Thanks for responding!
I managed to flash an older firmware from 4 months ago and I was able to OTA update to the recent one. https://forum.xda-developers.com/at...lternative-t3844887/post77673505#post77673505
Software update for s8+
Please where can I get latest software update for Samsung galaxy s8+ model number SM-G955U
I just got this phone, however I realized it was running on Android 11, not there recent Android 12 that came out. I checked and it's still saying it's updated but it isn't. The CSC code is TMK/TMK/VZW. The base version is G975USQU5GUCH, which is a Verizon/Comcast update. What should I do? The phone boots up with the Metro By T-Mobile logo, which is right but it doesn't receive updates.
Updates are patches for already installed Android, in your case Android 11. Updates get rolled out by OEM if they deem it necessary.
I have a small idea on what might be happening
The phone was using a software the carrier never used so when it became from what it was to TMK, they can't find updates to configure it. Is it possible to flash the next update with the correct CSC and it will configure it right?
Also the update screen is different
So I downloaded the latest firmware image (WW-31.0810.1226.154-1.1.213-2303) and copied it to the root of the phone and rebooted, but instead of detecting the update file as usual and prompting to update, nothing happened. Phone currently has the last month's update to Android 13 (WW-33.0210.0210.200) and is rooted/bootloader unlocked.
Is the current month update meant for Android 12 only? Now I notice the version number is less than the one I have, and the changelog just says it has the Google security patch for May.