Xperia 5 Android 10 video playback stutter - Sony Xperia 5 Questions & Answers

Ever since I updated to Android 10 I've been having issues with video Playback on streaming services such as Netflix, Google Play Movies and YouTube TV! The phone plays just fine then few hours later it starts frame skipping /stutter and the image freezes! This also applies to offline playback!
The latest update (55.1.A.3.49) didn't fix the issue! Anybody is experiencing this on their device?
Tested on Customized US, Customized UK and Customized HK firmware

I get this when using prime video.
On uk vodafone network software
Only way to fix it is to reboot the phone

beckett1 said:
I get this when using prime video.
On uk vodafone network software
Only way to fix it is to reboot the phone
Click to expand...
Click to collapse
Yeah it works fine after reboot for few hours then it craps out again! It's a big glitch in Android 10 update that needs to be fixed! And this phone was advertised for best in class media playback!
At least I know it's not just my phone!

I get problems when my wifi isn't good and it switches between mobile data or wifi. I usually get the program to download first now to prevent this from happening but pretty sure its a poor wifi signal.

kbadone said:
Yeah it works fine after reboot for few hours then it craps out again! It's a big glitch in Android 10 update that needs to be fixed! And this phone was advertised for best in class media playback!
At least I know it's not just my phone!
Click to expand...
Click to collapse
I disabled the smart clean function and then mine stopped with the stuttering.
Sent from my [device_name] using XDA-Developers Legacy app

HellRoot said:
I disabled the smart clean function and then mine stopped with the stuttering.
Click to expand...
Click to collapse
I just tried that, unfortunately it did not fix the stuttering issue on Netflix and YouTube TV

I found out that it only seems to affect DRM content, which is bizarre. Hopefully this is sorted at somepoint because it's one of the major selling points of the phone (including the X1)

JustPlayingHard said:
I found out that it only seems to affect DRM content, which is bizarre. Hopefully this is sorted at somepoint because it's one of the major selling points of the phone (including the X1)
Click to expand...
Click to collapse
I think you are right! Cause it doesn't affect the video captured by the camera or video playback inside the album app. Only DRM streaming services including live TV

kbadone said:
I think you are right! Cause it doesn't affect the video captured by the camera or video playback inside the album app. Only DRM streaming services including live TV
Click to expand...
Click to collapse
Yep! I initially thought it had something to do with the Dolby Atmos EQ but quickly found out it only happened with DRM video content. I'm hoping Sony fixes this because it's my second Sony phone :laugh:

JustPlayingHard said:
Yep! I initially thought it had something to do with the Dolby Atmos EQ but quickly found out it only happened with DRM video content. I'm hoping Sony fixes this because it's my second Sony phone :laugh:
Click to expand...
Click to collapse
After .112 update it's now only affecting HDR content on Netflix! It's like they half fixed the issue! 3 months after Android 10 has been released and can't watch anything on my phone on Netflix!

kbadone said:
After .112 update it's now only affecting HDR content on Netflix! It's like they half fixed the issue! 3 months after Android 10 has been released and can't watch anything on my phone on Netflix!
Click to expand...
Click to collapse
Some progress is better than none I suppose.
Prime Video seems to be fixed, I think I saw like one dropped frame but the video and audio doesn't constantly stutter which is amazing.
Play Movies/YT Movies is worthless, don't even bother lol.
Side note: video recording has had improvements too, as the camera version has been bumped up and there's some under-the-hood changes.

Related

Youtube buffering issue

I'm currently on 3.1 and facing major issues with YouTube. While the playback is smooth, the buffering of the video is pretty awful. I'm sure its not any issue with my router, as the same video streams pretty fast on my Captivate and laptop. Anyone else facing the same issue? Thanks in advance.
Srikar_NBK said:
I'm currently on 3.1 and facing major issues with YouTube. While the playback is smooth, the buffering of the video is pretty awful. I'm sure its not any issue with my router, as the same video streams pretty fast on my Captivate and laptop. Anyone else facing the same issue? Thanks in advance.[/QUOTE
I find buffering during playback almost never works. If you navigate to the homescreen and then back to the youtube app playback will resume.
Click to expand...
Click to collapse
Yes, I have this problem also. No matter what I play on Youtube using the built in app, it plays fine, but stops to buffer constantly. I have a perfectly good connection and can play these videos on other machines. In fact, they played without all the buffering on the 3.01 software. Even regular def videos have the problem.
I just watched about 8 videos using the YouTube app. I set all videos to play in HD within my settings and I don't have any buffering issues. Right now I'm watching a 12 minute video of Battlefield 3, which had to buffer on my iPad, and so far no buffering what so ever
I'm loving the TF more and more!
lost2030 said:
I just watched about 8 videos using the YouTube app. I set all videos to play in HD within my settings and I don't have any buffering issues. Right now I'm watching a 12 minute video of Battlefield 3, which had to buffer on my iPad, and so far no buffering what so ever
I'm loving the TF more and more!
Click to expand...
Click to collapse
Its funny That you say this because I have been trying to watch that same 12 minute video for an hour and ended up having t come here t try and find out how t fix the'biffering issue. Can anyone comment?
seh6183 said:
Its funny That you say this because I have been trying to watch that same 12 minute video for an hour and ended up having t come here t try and find out how t fix the'biffering issue. Can anyone comment?
Click to expand...
Click to collapse
The video is freaking sick!!! Have you rebooted it? I keep it off while not in use, so I just turn it on when needed. Also, are you close to your router? I'm a few feet away from mine.
lost2030 said:
The video is freaking sick!!! Have you rebooted it? I keep it off while not in use, so I just turn it on when needed. Also, are you close to your router? I'm a few feet away from mine.
Click to expand...
Click to collapse
It doesn't matter. The same video plays smoothly on the stock browser, without buffering issues. I'm feel its something to do with the Youtube app
I have this issue with only true 720p or 1080i videos. Remember every video says HD even if its not.
cowballz69 said:
I have this issue with only true 720p or 1080i videos. Remember every video says HD even if its not.
Click to expand...
Click to collapse
I had the issue in the app with 360p videos also.
I know this is going to seem ridiculous, but try something as an experiment. Change your dns server on the device to googledns or open dns. Lt us know if that impacts anything. I have a suspicion about the way dns routing may happen via certain isp's. This is something that has been going on with iOS devices regularly and I'm curious to see if it carries across platforms.
Sorry I can't be more help, but for the limited time it takes, can't hurt to try!
h00ligan said:
I know this is going to seem ridiculous, but try something as an experiment. Change your dns server on the device to googledns or open dns. Lt us know if that impacts anything. I have a suspicion about the way dns routing may happen via certain isp's. This is something that has been going on with iOS devices regularly and I'm curious to see if it carries across platforms.
Sorry I can't be more help, but for the limited time it takes, can't hurt to try!
Click to expand...
Click to collapse
Care showing me how to change dns? Having an issue doing so
cowballz69 said:
Care showing me how to change dns? Having an issue doing so
Click to expand...
Click to collapse
Sorry, I don't have my android device yet :/ you can try changing it on the router, that also fixed iOS devices.
8.8.4.4 and 8.8.8.8 are google's, 4.4 seems anecdotally quicker. http://code.google.com/speed/public-dns/docs/performance.html
lost2030 said:
The video is freaking sick!!! Have you rebooted it? I keep it off while not in use, so I just turn it on when needed. Also, are you close to your router? I'm a few feet away from mine.
Click to expand...
Click to collapse
I'm in the same room as my router and it does it under almost all circumstances. Funny thing is that sometimes it will load just fine. I haven't experimented much with the browser YouTube though.
Sent from my MB860 using XDA App
h00ligan said:
Sorry, I don't have my android device yet :/ you can try changing it on the router, that also fixed iOS devices.
8.8.4.4 and 8.8.8.8 are google's, 4.4 seems anecdotally quicker. http://code.google.com/speed/public-dns/docs/performance.html
Click to expand...
Click to collapse
My DNS is the same as my routers ip address. Can anyone change this to confirm its working?
Sent from my MB860 using XDA App
Just did another random test with the YouTube app and that 12 minute video buffered just fine. I even fast forwarded and rewinded to different parts and it picked up and buffered just fine. I don't know what the deal is.
Sent from my MB860 using XDA App
seh6183 said:
My DNS is the same as my routers ip address. Can anyone change this to confirm its working?
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I don't even find an option in the TF to move to OpenDNS. My Youtube app still has pathetic buffering. I'm trying to watch a 50 min video on Youtube and it buffers always. Pretty frustrating
In my case, the problem appears to be something to do with my route to Youtube or the particular server that I'm using there. It bothers my desktop too. I can play high def videos from Vimeo and other sources full screen on the TF, so I assume that youtube would work fine if I could get a good connection. I've always used openDNS, so that's not it. I can't even play 240p videos on Youtube any more.
Here is an interesting thread.
http://www.google.com/support/forum/p/youtube/thread?tid=60d5dd88d1570daf&hl=en&start=40
and here is an official youtube video test page.
http://www.youtube.com/my_speed
I don't see an option to change it on the tf.
Log into your router and configure those two as your dns server....I'd bet your other devices will be thankful too.
If not you can always delete them!
Ok I don't seem to be having any buffering issues whatsoever anymore. The only thing I have noticed is that with HD videos you have to pause the videos before fast forwarding or rewinding if you want it to properly buffer. Other than that everything is working great!
I started noticing this buffering issue yesterday while trying to watch a HD clip.
It would do it every 10 seconds... so I started to do some searching.
Initially I suspected Android until I found this link.
http://www.google.com/support/forum/p/youtube/thread?tid=4cd2cff3bad5f19d&hl=en
Then I realised PCs, ipads etc are also affected.
The strange thing is though that flash imbedded video works fine.
Now my question is, would Youtube which is owned by google be making it difficult for other companies that dont have flash? and did the Facebook app dissappear because Google+ started?
hmmm I wonder...

YouTube app

What's up,
So I've had my Tablet Z for just about a month and the only real complaint I have is the YouTube app video quality is pretty bad! What little setting adjustments there are don't do anything to help. It looks like my player is playing lo-res 480p video on an HD screen even when HD is highlighted as the play option.
Netflix, Sony Video player and inline/embedded videos all look great so I know it's specific to the YouTube player.
Hoping that the update that's due out this week will alleviate the problem, part of the update addresses the YouTube app. I didn't know that manufacturer's had their own versions of the Google core apps, learn something new everyday.
Anybody else?
Thanks.
They don't have their own version of the apps. They can't. Youtube, like many other apps, is closed source. The fix includes something in the file system related to YT, but not the app itself. I guess the update is related to videos most of the times stop working in the middle of it for no reason. Embed with a browser, and other apps, work just fine.
Felimenta97 said:
They don't have their own version of the apps. They can't. Youtube, like many other apps, is closed source. The fix includes something in the file system related to YT, but not the app itself. I guess the update is related to videos most of the times stop working in the middle of it for no reason. Embed with a browser, and other apps, work just fine.
Click to expand...
Click to collapse
Thanks for the info.
How's the pic quality of your YouTube app?
Madcypher said:
Thanks for the info.
How's the pic quality of your YouTube app?
Click to expand...
Click to collapse
Check out the app called viral it solves the problem plus you can use it in floating mode or minimize it to play while screen is off when I started using viral it could go to 1080p which looks gorgeous on this device but for some reason I can only choose up to 720p but it's not tacky like it is on the official app
Madcypher said:
Thanks for the info.
How's the pic quality of your YouTube app?
Click to expand...
Click to collapse
I think it runs at least 720p on supported videos... I think there is a hack to force use 1080p, not sure...
So I uninstalled the most recent update and the video quality dramatically improves! I'll stay with 4.5.17 until they have another major updates.I'll miss some of the cooler navigation features of the new version, but is rather have the picture quality back.
I'm surprised I'm there's only one this affected.
Madcypher said:
So I uninstalled the most recent update and the video quality dramatically improves! I'll stay with 4.5.17 until they have another major updates.I'll miss some of the cooler navigation features of the new version, but is rather have the picture quality back.
I'm surprised I'm there's only one this affected.
Click to expand...
Click to collapse
You're not the only one.... Same issues here, as well as on my dad's XTZ and my Nexus 5.... Seems like the new version of the app doesn't upscale from 720p to 1080p very nicely at all.....

Instagram, Vine, Gallery Videos and others LAG!

Does anyone notice this;
(I've also tested this with my friends OnePlus One, manufacturers dates are about 1 month apart)
With instagram videos, vine videos, gallery videos, etc.. When I play them and then pause, I notice when I play it again it lags and the audio countinues to play but the video just stops unless I keep playing/pausing back and forth till the video resumes again. Don't know what this is buts its really annoying. Googled the answer for this and it seems no one has this issue.. I've tried several roms including CM11s gives me the same issue. Any solution or fix?
I think it has to do more with the app loading the video than the phone itself. I don't have issues playing videos in my gallery, but on Instagram and Vine, even Snapchat sometime lag.
Nexii said:
I think it has to do more with the app loading the video than the phone itself. I don't have issues playing videos in my gallery, but on Instagram and Vine, even Snapchat sometime lag.
Click to expand...
Click to collapse
With my Galaxy Note 2, side by side there is no lag, no stutter - when I pause the video expecting to play it back its smooth..
Lowkey1 said:
With my Galaxy Note 2, side by side there is no lag, no stutter - when I pause the video expecting to play it back its smooth..
Click to expand...
Click to collapse
It lags on my Nexus 7. what other phone you got to test?
Nexii said:
It lags on my Nexus 7. what other phone you got to test?
Click to expand...
Click to collapse
My brothers Nexus 5 and S4... Works perfectly..
Why would it only be doing this on the OnePlus One...?
Lowkey1 said:
My brothers Nexus 5 and S4... Works perfectly..
Why would it only be doing this on the OnePlus One...?
Click to expand...
Click to collapse
does it constantly lag?
Nexii said:
does it constantly lag?
Click to expand...
Click to collapse
Yes. When I play any types of videos and pause them I get a lag (video frozen but audio countinues to play) when I press play again. Sometimes it will lag for 2-3s then continue to play.
Wipe the cache on the gallery, vine, and instagram.
You PM'd me about this earlier. I don't use Instagram, Vine, or Gallery Videos (I use Gallery but I don't notice any lag in videos, I rarely ever use it though).
Some suggestions,
- Have you tried? http://forum.xda-developers.com/oneplus-one/themes-apps/mod-smooth-scrolling-mod-mahdi-rom-t2840934
- Have you tried any custom kernels? If so, which ones?
- Are these fresh installations of Vine/Instagram/etc? Or are they backups from prior phones. If they're not fresh installations, try @Nexii's tip. If it continues to proceed, reinstall the app.
Lowkey1 said:
Does anyone notice this;
(I've also tested this with my friends OnePlus One, manufacturers dates are about 1 month apart)
With instagram videos, vine videos, gallery videos, etc.. When I play them and then pause, I notice when I play it again it lags and the audio countinues to play but the video just stops unless I keep playing/pausing back and forth till the video resumes again. Don't know what this is buts its really annoying. Googled the answer for this and it seems no one has this issue.. I've tried several roms including CM11s gives me the same issue. Any solution or fix?
Click to expand...
Click to collapse
Same thing happens to me. Happens mainly on Instagram.
Like I might replay a video and the beginning of the video freezes but the audio continues to play. It has done this one every ROM I've used on the OnePlus One. May be hardware related.
i just played a few videos and have no lag running cm11s.
zephiK said:
You PM'd me about this earlier. I don't use Instagram, Vine, or Gallery Videos (I use Gallery but I don't notice any lag in videos, I rarely ever use it though).
Some suggestions,
- Have you tried? http://forum.xda-developers.com/oneplus-one/themes-apps/mod-smooth-scrolling-mod-mahdi-rom-t2840934
- Have you tried any custom kernels? If so, which ones?
- Are these fresh installations of Vine/Instagram/etc? Or are they backups from prior phones. If they're not fresh installations, try @Nexii's tip. If it continues to proceed, reinstall the app.
Click to expand...
Click to collapse
I will try one of those methods today.
OmegaBlaze said:
Same thing happens to me. Happens mainly on Instagram.
Like I might replay a video and the beginning of the video freezes but the audio continues to play. It has done this one every ROM I've used on the OnePlus One. May be hardware related.
Click to expand...
Click to collapse
I'm starting to believe that too as my other friend is not affected by this.
It's not hardware. Hardware wouldn't make your videos lag. It's software and is caused by your set up. Take a video of the lag if you must demonstrate it.
Sent from my One A0001 using Tapatalk
zephiK said:
It's not hardware. Hardware wouldn't make your videos lag. It's software and is caused by your set up. Take a video of the lag if you must demonstrate it.
Sent from my One A0001 using Tapatalk
Click to expand...
Click to collapse
https://www.dropbox.com/s/i8stee3slyt5ybz/SCR_20140920_000133.mp4?dl=0
Lowkey1 said:
https://www.dropbox.com/s/i8stee3slyt5ybz/SCR_20140920_000133.mp4?dl=0
Click to expand...
Click to collapse
That's it!
Video doesn't load and when I download it, no video is being output thru VLC.
Also are you using Xposed? ART?
zephiK said:
Video doesn't load and when I download it, no video is being output thru VLC.
Also are you using Xposed? ART?
Click to expand...
Click to collapse
I'm having the same problem through Windows.But downloading the video to my note 2 is no problem. No Xposed or Art enabled. I tried ART aswell same issue..
Restored it to latest CM11s thus removing custom recovery, root etc and still same problem
No lag on my i9505.
Sent from my GT-I9505 using Tapatalk
Update;
I flashed the XNPH25R and went on with the phone, the phone did not have any of that absurd lag..
After flashing the next update in sequence, XNPH30O, the lag exists. Maybe related to the firmware updating from 4.4.2 to 4.4.4

Freezing Videos after 442 Update

Has anyone else had freezing videos after the 4.4.2 update? The sound is fine on the videos but the video part is freezing skipping lagging very badly.
Have you tried a 3rd party app?
From my Wicked S3 on SOKP
Yeah I tried VLC and a couple others. I can record fine but not play. Even YouTube videos are doing it. Weird
The battery also dies extremely fast. When I plug phone into computer it freezes my phone right away
luv2increase said:
Yeah I tried VLC and a couple others. I can record fine but not play. Even YouTube videos are doing it. Weird
Click to expand...
Click to collapse
Are you talking about the issue where YouTube is all grayscale, and has about 4 different horizontal strips, only the top of which is the correct(ish) video?
If so, I heard that's the gapps package issue. Uninstall and reinstall from the market.
A temp fix is to change the video quality, and then restart video from the beginning. It fixes it for that single video. I'm a tad lazy and haven't tried the above fix, but I will right now!
As for the others, not sure!
Sent from my SCH-I535 using XDA Free mobile app

[Q] CM 12s/12.x - Video buffering/stuttering/lagging

Hello everyone.
I've been using CM for a while and I am aware of one bug which annoys me the most. When I try to watch streamed content in e.g. google chrome, MX player (hardware decoding) video stops playing after some time (10-90sec), then after few more seconds it starts playing sound but image remains frozen. I've already tried disabling NuPlayer, updating WebView, full wipe, re-flashing, using nightlies, but unfortunately nothing works. This bug appears on CM 12s and also on every nightly builds. It seems like a problem with buffer, because when video starts playing sound (with frozen image) video timer moves back few minutes/seconds.
It doesn't happen when using software decoding e.g. MX Player S/W, VLC or youtube app.
Is there any way to fix it?
Jira - bug report
OPO official forum
Thanks in advance for response.
No fix as of yet. This is the reason why I'm back on CM11s. I can't take this bug anymore. I sure as hell hope @cyanogen aren't proud of this update.
Sent from my A0001 using XDA Free mobile app
I don't have an issue streaming any kind of content using Google Chrome, Lightning Browser etc. If there is an app that does behave funky, its Instagram. After two loops, it begins to stutter and freeze etc. This bug has been there since Kit Kat however
Mr Patchy Patch said:
No fix as of yet. This is the reason why I'm back on CM11s. I can't take this bug anymore. I sure as hell hope @cyanogen aren't proud of this update.
Click to expand...
Click to collapse
That's exactly what I was afraid of. :crying:
Galactus said:
I don't have an issue streaming any kind of content using Google Chrome, Lightning Browser etc. If there is an app that does behave funky, its Instagram. After two loops, it begins to stutter and freeze etc. This bug has been there since Kit Kat however
Click to expand...
Click to collapse
Try to watch 1080p or 720p video in chrome that is longer than 3 minutes, you'll see what I'm talking about.
---
If there's no fix yet, maybe there's some way to force other apps to use e.g. MX player/VLC for streamed content?
Artos0131 said:
That's exactly what I was afraid of. :crying:
Try to watch 1080p or 720p video in chrome that is longer than 3 minutes, you'll see what I'm talking about.
---
If there's no fix yet, maybe there's some way to force other apps to use e.g. MX player/VLC for streamed content?
Click to expand...
Click to collapse
I streamed skynews hd for about 25 minutes without issues
Does it with me, but Chrome only. I used Firefox and the long loading times aren't there.
AaronW95 said:
Does it with me, but Chrome only. I used Firefox and the long loading times aren't there.
Click to expand...
Click to collapse
Because Firefox uses there own built-in video. Chrome isn't the issue, its CM12 in general. I'm back on CM11s because of this crap and videos work perfectly in chrome now.
Sent from my A0001 using XDA Free mobile app
This bug is driving me crazy.. Is there any rom that doesn't have this problem?
Yep, stock cm11s is fine. And anything on lollipop that's not built from CM sources seems to work fine like Oxygen for example. Oh and the 12.1 nightlies have it, but much more usable than CMOS12 junk
Sent from my A0001 using XDA Free mobile app
Mr Patchy Patch said:
Yep, stock cm11s is fine. And anything on lollipop that's not built from CM sources seems to work fine like Oxygen for example.
Click to expand...
Click to collapse
I would like to have android 5.x because I've got used to it already, also I've heard that OxygenOS is even worse.
Here's the list of missing features and the list of bugs in OxygenOS: https://forums.oneplus.net/threads/oxygen-os-issues-thread.289981/
The question is if there's some other ROM based on Lollipop except the OxygenOS and based on CM12.
P.S. I really hate myself for deleting CM11s backup..
I used oxygen for a bit and actually thought it was excellent. No video playback bug I found there. The only reason why I can't stick with oxygen is 1. No privacy guard and 2. Camera sucks with no raw capture. Otherwise it was great.
CM12 itself is great, but the video playback bug for me is a nasty deal-breaker. CM12.1 nightlies (currently using the latest) are fantastic and the video playback bug is there but not nearly as bad as CM12. I can deal with it on nightlies.
CM11s I think is pretty much just perfect all round rom. Everything for me work as it should. I bounce between 11s and nightlies.
That's all I can offer you for help man.
Sent from my A0001 using XDA Free mobile app
Mr Patchy Patch said:
I used oxygen for a bit and actually thought it was excellent. No video playback bug I found there. The only reason why I can't stick with oxygen is 1. No privacy guard and 2. Camera sucks with no raw capture. Otherwise it was great.
CM12 itself is great, but the video playback bug for me is a nasty deal-breaker. CM12.1 nightlies (currently using the latest) are fantastic and the video playback bug is there but not nearly as bad as CM12. I can deal with it on nightlies.
CM11s I think is pretty much just perfect all round rom. Everything for me work as it should. I bounce between 11s and nightlies.
That's all I can offer you for help man.
Click to expand...
Click to collapse
Thank you very much for the answers. I will just bite the bullet and try to live with it for now, but I hope it will be fixed soon.
Greetings! :good:

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