PIN pad OK button greyed out? - General Questions and Answers

Hey guys,
I'm hoping to tap into the minds of those who get crafty with Android. This is my last resort, I don't know what else to do.
I'm wondering if it makes sense to you guys that deleting an entry in the mobile Active Sync window of a user's exchange mailbox would disable the OK button on the PIN pad of an Android device?
Here's our situation: a user comes to see IT because his Outlook(app on Android) profile was disconnected and after having tried to enter the correct credentials many times and not be able to login, we decided to remove his device from the exchange Active Sync mobile menu of his user mailbox in exchange. Afterwards, we still weren't able to add his account in the Outlook app, so we figured, let's just reboot the phone. We couldn't simply reboot the phone because the OK button on the PIN pad was greyed out. So this device being a Samsung A50, we simulated a battery disconnect with the phone keys and when the devices boots up, we're not able to get past the login screen because we still can't press the OK button that is greyed out.
We do manage our cellphones with an MDM but it's not able to connect because we aren't past the login screen. It's my understanding that the OK button lights up when numbers are being entered on the PIN pad, but in our case, it just stays gray as we're typing the password.
Would there be a way to install a custom ROM on the phone and have access to the user's images? We have his PIN, we just can't press the OK button.

turns out... user was typing the wrong password :x
He figured it out a week later

Related

help htc phone

Hi friends,
I have a HTC TATTOO I received a year ago and now I measured code my little brother played with it and put it to me
And he does not let me go with GMAIL account (password and email are correct)
Version 1.6
Please Help
I understand all of those words, just not in that order.
I think you may be referring to issue 3006 on pre-Eclair Android versions.
When you failed the pattern too many times it blocks and you have to put your Google account and password to unlock it, but the bug prevented it from unlocking, showing an 'Incorrect user/pass' message.
You need to do a factory reset to solve the problem. Follow these instructions:
1) With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the END CALL/POWER button.
2) Press the ENTER button to begin the reset process. (Otherwise, press the END CALL/POWER button to cancel.)
Mind that doing so will make you lose all your data (SMS, apps, etc). SD card will be fine thou.
I hope I have deciphered your post correctly. The truth is, it's a bit hard to understand. :S

App the turn off the screen but not lock

Hello everyone,
I have been searching for an app/widget by which I can turn off the screen but not lock it. This is because my device is under a corporate policy that requires a complex password if it is locked. (the lock is enabled after 20 mins of inactivity). The apps that I have tried have all turned off the screen and locked the phone.
Any suggestions?
Thanks,
Sayantan
PS: Needless to say that all this effort is to save the power button from wearing out!
[email protected] said:
Hello everyone,
I have been searching for an app/widget by which I can turn off the screen but not lock it. This is because my device is under a corporate policy that requires a complex password if it is locked. (the lock is enabled after 20 mins of inactivity). The apps that I have tried have all turned off the screen and locked the phone.
Any suggestions?
Thanks,
Sayantan
PS: Needless to say that all this effort is to save the power button from wearing out!
Click to expand...
Click to collapse
Sorry, but with a corporate policy, you will not be able to dis-able the lock, on screen turn off, and password on unlock. The only way is to see if your corporate admin is willing to change the policy for you, on your phone, but I would doubt that, considering this is a mobile device connected to a corporate network in some form or fashion.
It is not the apps that do this, but the underlying settings within android that the corporate policy alters.
Thanks Jim.
I actually hooked up to my corporate server only recently, but I've been searching for an app even before that. My screen off timeout is 2 mins and screen lock (pattern & now password) is 20 mins. What I was looking for was to turn off the screen. But every app I found also locked the device and I had to enter the pattern or password. This was even before the policy enforcement.
The app comes in handy when outdoors where you might need to turn screen off immediately after use before pocketing it but not turn on the password.
Thinking of writing one myself now as my power button might already be feeling its age!
Thanks,
Sayantan
Since you want to save your power button, why dont you activate ' volume button wake screen '?
If you're on JB leak the type *#*#6686#*#* in your dialer and it'll take you to a secret laboratory menu. select Volume Wake screen and then you have to press one of the volume buttons to do the same.
Not sure if this works on ICS but you can always try.
Sent from my ME865 using Tapatalk 2
Already have the volume rockr wake by editing the build.prop and key layout files. Was not aware of this menu. Thanks for sharing. But what I am really looking out for is an app/widget which just turns the screen off (similar to screen timeout) but not lock the screen (as in security timeout).
~
Sayantan
Hi @SMONDAL84,
Have you managed to find/program smth that solved your problem? I'm looking for exactly the same thing for months. I've searched the whole Internet (you'll have to trust me on this one) but all apps and widgets always lock the screen while turning the screen off. I'm no programmer, but I'm suspecting Android does not allow this.
Well, if you ever try to program smth, here's a suggestion: configure your power button to don't lock the screen and make some kind of shortcut that simulates the power button press.
I know it's been years... But please someday come back to this thread and let me know if you ever found anything
Rubbs said:
Hi @SMONDAL84,
Have you managed to find/program smth that solved your problem? I'm looking for exactly the same thing for months. I've searched the whole Internet (you'll have to trust me on this one) but all apps and widgets always lock the screen while turning the screen off. I'm no programmer, but I'm suspecting Android does not allow this.
Well, if you ever try to program smth, here's a suggestion: configure your power button to don't lock the screen and make some kind of shortcut that simulates the power button press.
I know it's been years... But please someday come back to this thread and let me know if you ever found anything
Click to expand...
Click to collapse
Here you go :thumbup:
http://forum.xda-developers.com/showthread.php?t=1934495

[Completed] [Q] Need help bypassing lock screen on Samsung t599

Hello. My son passed away last month suddenly, and I am trying to gain access to his cell phone, (I want to see his texts) a Samsung T599, with T-mobile service. It has a lock screen enabled, alpha-numeric, and I've spoken to t-mobile a couple of times, and they can see no away to bypass the lock screen without knowing the code.
I do have access to my son's google account, but unlike some I posts I have read on other forums, after attempting five password attempts, no "reset using google account" button appears. If I could reset using his google account, I'd be all set up, as I have access to that. I've tried accessing Device Manager on his Google account, someone said I could lock the phone, and set a new lock screen code remotely, but that Lock button is not seen. The phone is located on a map, but rather than having a Lock or Erase" button, it says 'Setup Lock and Erase." I click that, and asks if I want to send a setup notification to the phone. I click yes, but nothing happens. I can't access the Lock feature from Device Manager.
I read on another forum that I might be ably to bypass the lock screen by downloading a certain zip file to a micro-SD card, insert the card into the phone, and then enter reset mode or something like that, by pressing the on button, up volume and home key simultaneously. I was able to do that, browse to the zip file, start it, but then I get an error, something about being "unsigned."
I'm really hoping someone can help me here. It's very important that I gain access to the phone, without doing a master reset. Thanks for any and all help.
Hi there,
You can try this method: [How to][GUIDE] Bypass and Disable Password on lockscreen
Good luck
R_a_z_v_a_n said:
Hi there,
You can try this method: [How to][GUIDE] Bypass and Disable Password on lockscreen
Good luck
Click to expand...
Click to collapse
Thank you, I will give it a try!

[Completed] [Q] How to factory reset/root/bypass pattern lock on chinese tablet?

Hey guys!
Interesting problem I've been working on, my friend's sister has a tablet (did some research, 99% sure it's the Ubox A13-MID) that has a pattern lock. She forgot the pattern, and also doesn't know what the main gmail attached to it is. I've attempted several unlock patterns, no 'forgot password?' prompt comes up. The tablet also doesn't appear to have a fastboot or recovery menu... pressing power+vol up, power+vol down, and power+vol up+down doesn't do anything, no matter how long I hold the buttons, no matter if I let the power button go after a couple seconds, nothing happens. She's not tech savvy, so I know USB debugging isn't enabled. The tablet has an SD slot, and I'm not certain if it supports OTG. But even with these considered as possible ways of restoring the tablet (by any means possible, including root), I don't see any way of doing anything with them without any system menus.
By the way, I hope this isn't a violation to ask this (any kid could come on here and ask how to unlock a stolen device, lol), so please forgive me if it is. If it would be of any aid, I have two rooted androids of my own, both support OTG. Just throwing that out there in case either of them may be able to aid in unlocking this crapplet.
Safe mode doesn't help, and launching the 'power off/airplane mode/sound' window DOES reveal the back button, home button, and screenshot button along the bottom of the device's screen, as well as the option to increase/decrease volume (I was hoping there would be the tiny chance of a settings icon there to bypass the screen). Been swiping up to see if I could launch something to bypass it, as a bug. I can take screenshots this way, but that seems to be all.
I was able to bug out the tablet by dragging the clock to the trashcan, the 3 dot icon came up on the bar but when I clicked it, the tablet just powered off
When it came back on, the clock was back, and the same cycle occurred when I did it again.
Is this a lost cause?
Hi there,
Try one of this method:
[Guide] How to Unlock & ByPass a Pattern Lock on Android Device Without Loosing Data
[Video] How To Bypass Pattern Lock On An A Tecno phone
Lock Screen security bypass - Unlock PIN/PASSWORD/PATTERN of Lockscren without wipe.
For other questions please ask directly in this thread: [HELP THREAD] Ask ANY Question. Noob Friendly.
Good luck

Disney Killed My S8+

It was hot. I don't think the phone was necessarily feeling the heat like me... but... the way it was acting... maybe so?
The second to last day of my vacation at Walt Disney World (first time!), my S8+ started acting wonky. I tried to take pictures and the application wouldn't work right.
So, I rebooted.
Now, I'm staring at a screen with a textbox at the bottom of the screen and some text near it (I don't recall it verbatim) "Enter your emergency password".
What? What's an emergency password? Typing in the textbox, it was obvious that it wasn't a numeric-only textbox (for PINs) but it was alpha-numeric. I simply don't recall registering anything but a pin and my fingerprints.
Freaking out, I kept trying to restart and worked with the power and volume buttons.
All I continued to see was the Samsung logo.
Suddenly, I got a black screen with text telling me things were being erased. I then see a blue screen with an android bot telling me stuff was being erased.
After a bit, I was back at the language selection.
Gone. Pictures. Data. SSD... entire phone... fully erased. (Thankfully, a majority of my pictures were immediately put into Instagram... the lost pictures I used the phone's camera app because it works better than the Instagram camera).
Don't have my laptop... so I don't have my password database, so I cannot get into ANY applications.
I know there are requirements for Microsoft Exchange, and other applications that require special security for being a device administrator... I'm not aware of Exchange requiring a password for the phone but... who knows? I didn't enter the password wrong too many times.... even as hot as it was I still used my print to unlock the phone.
Man, that is horrible. My condolences. If you can boot the phone into recovery mode (Hold down volume up, then the Bixby button & then the power button...all at once). Once in recovery, do a factory reset and you shouldn't have to enter that 'Emergency Password'. Unfortunately, everything is lost unless you ran a backup into the cloud or on your 'puter.
Sorry for the post if you've already reset the phone as it sounds like you might have since you mentioned the language screen.
TheBigEasy88 said:
Man, that is horrible. My condolences. If you can boot the phone into recovery mode (Hold down volume up, then the Bixby button & then the power button...all at once). Once in recovery, do a factory reset and you shouldn't have to enter that 'Emergency Password'. Unfortunately, everything is lost unless you ran a backup into the cloud or on your 'puter.
Sorry for the post if you've already reset the phone as it sounds like you might have since you mentioned the language screen.
Click to expand...
Click to collapse
Yeah I didn't have the choice -- the phone decided to reset to a fresh install point. Once I got back home I restored to a previous backup after trying everything I could to undelete stuff on my SDCARD.... but none of the software I tried would work... kudos Samsung... your deletion of my SDCARD was VERY complete...
Did you have the SDCard stand alone or merged with the internal storage? I'm surprised that got wiped also.
Chris Dickerson said:
It was hot. I don't think the phone was necessarily feeling the heat like me... but... the way it was acting... maybe so?
The second to last day of my vacation at Walt Disney World (first time!), my S8+ started acting wonky. I tried to take pictures and the application wouldn't work right.
So, I rebooted.
Now, I'm staring at a screen with a textbox at the bottom of the screen and some text near it (I don't recall it verbatim) "Enter your emergency password".
What? What's an emergency password? Typing in the textbox, it was obvious that it wasn't a numeric-only textbox (for PINs) but it was alpha-numeric. I simply don't recall registering anything but a pin and my fingerprints.
Freaking out, I kept trying to restart and worked with the power and volume buttons.
All I continued to see was the Samsung logo.
Suddenly, I got a black screen with text telling me things were being erased. I then see a blue screen with an android bot telling me stuff was being erased.
After a bit, I was back at the language selection.
Gone. Pictures. Data. SSD... entire phone... fully erased. (Thankfully, a majority of my pictures were immediately put into Instagram... the lost pictures I used the phone's camera app because it works better than the Instagram camera).
Don't have my laptop... so I don't have my password database, so I cannot get into ANY applications.
I know there are requirements for Microsoft Exchange, and other applications that require special security for being a device administrator... I'm not aware of Exchange requiring a password for the phone but... who knows? I didn't enter the password wrong too many times.... even as hot as it was I still used my print to unlock the phone.
Click to expand...
Click to collapse
The only reason I see for this to happen is if on the "lock Screen and Security", inside the "Secure Lock Settings" have enabled the "Auto factory reset".
Biometrics won't trigger a device wipe, they will only force the pin/password field on too many attempts.
You say Exchange. Is this a corporate account? Is there a possibility that someone remotely wiped your device? Log into OWA (the web interface of your Exchange), navigate to Options -> See All Options, then click the Phone tab and see if a wipe was sent to it. Because what you described sounds a lot like a remote wipe. (Though I've never seen the emergency password field.)
Also make sure that you're not violating your corporate policies. Granting admin access to the Exchange app gives your company full control over your device. They can see you accessing your email with it, and if you're doing something that you shouldn't be, they will wipe your device.
mcnascimento said:
The only reason I see for this to happen is if on the "lock Screen and Security", inside the "Secure Lock Settings" have enabled the "Auto factory reset".
Click to expand...
Click to collapse
No way of knowing but I don't recall ever setting that (I wouldn't).
something corrupted your ROM it sounds like, somehow!
if it was the red box that says like "enter password" I believe it is actually "default_password"

Categories

Resources