Hi friends,
I have a HTC TATTOO I received a year ago and now I measured code my little brother played with it and put it to me
And he does not let me go with GMAIL account (password and email are correct)
Version 1.6
Please Help
I understand all of those words, just not in that order.
I think you may be referring to issue 3006 on pre-Eclair Android versions.
When you failed the pattern too many times it blocks and you have to put your Google account and password to unlock it, but the bug prevented it from unlocking, showing an 'Incorrect user/pass' message.
You need to do a factory reset to solve the problem. Follow these instructions:
1) With the phone turned off, press and hold the HOME and BACK buttons, and then briefly press the END CALL/POWER button.
2) Press the ENTER button to begin the reset process. (Otherwise, press the END CALL/POWER button to cancel.)
Mind that doing so will make you lose all your data (SMS, apps, etc). SD card will be fine thou.
I hope I have deciphered your post correctly. The truth is, it's a bit hard to understand. :S
Related
Hi all, i hope someone can help me out here.
i inadvertently installed "themechanger" onto my imate sp5, but this app was intended for my old imate sp2, the app installed no probs so i thought it might work.
but after installing it i can no longer access the start menu when i push the "start" button.
i am still able to make calls from the phonebook and recieve calls. i cannot dial a number anymore as when i start entering a number i get a blank screen and the numbers i enter don't show up.
i can still sms but only via the sms shortcut button.
i have no access to the start menu whatsoever.
i want to reinstall the rom, but when i attempt to, i get an error message saying "upgrade only, get newer version rom" i already have the latest rom from imate.
how can i reflash the rom?
Hard Reset
Hi Baskarz you can try a Hard Reset.
On a turned off device press simultaneously both softkeys and then the power button for 2-3 sec, leave power button once on (keep holding the soft keys). A black screen with a message will appear. Press 0 (zero) and enjoy, the phone will be reset and you lost all information an apps installed.
I hope that it works for you
ah excellent, all fixed!
i thought there must have been a hard reset, just didn't know how
SADLY I WAS FORCED TO HARD RESET SO PLEASE DON'T ANSWER THIS NOW.
I have installed Sone WM6.5, most recent built ( thread http://forum.xda-developers.com/showthread.php?t=433808 ). I have set the lock using a simple 4 digit password, but the battery died on my way home tonight (typically in the floods!).
I got home and charged the battery, but I cannot unlock the phone. I can slide the slider to unlock, enter the 4 characters (2233, so it isn't as if I have forgotten it!) the 4 characters are shown at the top as white circles, so it has accepted the input, but if I press the unlock/contacts/mail buttons, they depress (i.e. acknowledge they have been pressed) but nothing happens. If I put an incorrect password in, nothing either - It doesn't tell me that I've entered the password incorrectly!
Is there anything I can do without having to hard reset?
Thanks in advance.
Aubs
P.S. I have also posted this in the SONE thread HERE in the Diamond > Diamond ROM development forum as I am desparate to get it sorted - So if I get a reply on there first, I'll let this thread know. Hope this isn't against the board rules
Hey there .. any cure for this problem ???
nmn8008 said:
Hey there .. any cure for this problem ???
Click to expand...
Click to collapse
Sadly not. I had to hard reset and so lost a few contacts that I hadn't backed up :-/
Good luck if you have the same problem!
Aubs
i had same problem
sadly i just suffered from this same issue....lost a few txts that i couldn't get to...WM needs a safe mode....
hard reseting now
stop2think said:
sadly i just suffered from this same issue....lost a few txts that i couldn't get to...WM needs a safe mode....
hard reseting now
Click to expand...
Click to collapse
I wonder if this is getting more common? I appreciate that only 3 people affected so far doesn't raise it to pandemic levels yet!!
Aubs said:
I wonder if this is getting more common? I appreciate that only 3 people affected so far doesn't raise it to pandemic levels yet!!
Click to expand...
Click to collapse
I am in, you can add me to the list of those affected by the same problem.
same here, just started this morning...i put in the correct password, but unlock icon doesnt work....dont want to hard reset because the messages i need but oh well
Edit: it works now--either two solutions. 1st a screen popped up saying i entered the password incorrectly too many times and i had to enter what i was told to enter on the screen OR 2nd, it couldve been because i entered my original password in landscape mode...hope this helps u all with the problem
I was able to resolve this problem, but I'm not sure the correct solution and I'm not ready to try again!
First the symptoms are exactly the same:
- I was talking in the phone till the battery died, when I recharged the battery and tried to unlock the unlock-key get pressed but doesn't work.
Second I found this thread by google, and also found many other results, the usual solution was to hard-reset ... but my problem was that I cannot reset since my firmware is not original and I don't have any firmwares on any SD-cards ...
Third, again I'm not sure the correct answer but here is what I can tell:
- My phone is iPAQ 910c
- I typed the pin
- I then typed on the letter "z"
- I then typed on "Fn + z" (Which is the character "*" ...)
- I repeatedly pressed on "z"
- I pressed enter many times and the right-arrow ">" many times
- I pressed on "z" again
- I was a bit nervous so I think I pressed on those two keys many many times till finally I found the device unlocked so I'm finally happy
Note:
- The idea of pressing on "*" come from this link: http://www.fixya.com/support/t1457097-unlock_samsung_i780_phone_soft_touch
I got it after many google searches and it worked for me too!
I'm also not able to unlock... Same symptoms : Unlock icons doesn't work, either pin is correct or not.
It happens just after connecting my HD to my new Win7 laptop using Windows Mobile Device Center.
Synchronization was complete and one hour later I had to soft reset because of display problems.
I still can access my Touch HD folders by Windows Mobile Device Center and synchronize it, but i can't unlock it...
Strange.
I have the same problem, but i cant even do a hard reset because my keys are locked, any solution?
First of, I have a problem getting into the bootloader as I've said in my post: forum . xda-developers . com / showthread.php?t=759279
I've been using Kostas244's ROM -> www . forum . xda-developers . com / showthread.php?t=554071 for a few months now, no problems until now.
What happened: The touchscreen began to not respond to my input, slowly and gradually for a few days. I clicked on a few things, something else was triggered. So I figured I only had to reboot the phone. Now I can't get even use my phone.
My phone activies: Calls, SMS, Alarm, Play Solitaire, Taking Photos. That's about it. Nothing else.
Now I can't seem to enter the bootloader (Camera Hold + Power) during startup, can't get into the system cause the slider reacts just once and then it hungs up. Freezes for a while, then after I shut down the screen and turn it on again it simply does not respond at all.
First time I could enter my security code, but then I couldn't enter my PIN code so I took out my SIM CARD - then I couldn't enter my security code and nothing seems to be working.
Right now my phone ask me to enter a code due to "several bad atempts to get into the phone" and I could only press q (whatever I would input, it simply gave me a q and then nothing) and that doesn't do me any good.
Just a few minutes ago I tried forum . xda-developers . com / showthread.php?t=636170&highlight=bricked+my+cruise&page=2 on the thread ( forum xda-developers com / showthread.php?t=636170&highlight=bricked+my+cruise&page=2 ) who seemed to have a similiar problem as mine - the touchscreen isn't working.
But I don't have Windows XP (if that's the case it's not working) and the guides seems to point that it has to be in RGB mode (bootloader) and that is not working either.
Does anyone have any ideas or solutions I could try? This just happened out of the blue, I hadn't done anything with the phone for a whole day and it just began acting like this. No damage to the phone has been made or anything out of the ordinary. So it sounds like a software problem, but I can't seem to get past it.
I use Linux 64 and Windows 7 64 if there's solution to connect to the device on either Operating Systems.
Thanks anyway.
To enter the bootloader screen press the camera button an the reset button at the bottom of your phone 'the little hole next to the usb'.
You could try hard reset press and hold both bottom buttons and reset 'you will lose your contacts sms ect' so back up using pimbackup.
If your digitizer is not working 'doesn't respond to touch' try sync your phone and install mymobiler/,then you can browse you phone and backup to sd card before hard reset.
Already tried that, as I included in my previous post about getting access to the bootloader. I can't get into the bootloader with Camera Hold + Reset. Nothing happens, it's as if the buttons don't respond correctly.
Hold down both "bottom buttons"? You mean GPS and IE buttons? Tried that too. Tried a few others. And I'm certain this worked before. Like I said in my post, nothing has happened to the phone recently - it just started acting this way. So I'm guessing it's more a software problem than a hardware problem. Since I have HARD SPL and a homecooked OS the chances of it being that is a probability.
I have nothing that needs to be backed up, so I don't need to do anything about that.
Hi
I have same problem. Screen doesn't react (only if press hard), and i can't enter bootloader and make HR.
Also, I had same problem 2 month ago. But I managed to revive it - made a lot of try of HR and one of them was successful. but now it is dead again and I don't know what to do...
Hi community, I just purchase in ebay an Atrix 2, was a bargain. Well, the problem is that I was going to unlock it, because Im in Ecuador, so purchase a unlock code, but it didnt work, I wrote asking other sellers if they can provide another code, but all says that thats the only valid code to unlock it, so I think this thing is in a hard locked state (more than 10 times wrong unlock code) I just try 2 times with the actual code that I have.
I search in the web and a solution for an atrix 1 was to flash a radio. Im new with this device, anyone have any suggest or fix for this problem?
Hope you can help me.
If anyone have access to unlock codes maybe can check if I have the right one, this is the info that the unlocker give me:
for IMEI: 356378042076331
unlock code:62659983
Sold the phone as parts, anyway if there's a solution please post it to help other people.
As found on motorola site
If there are significant problems with the device or you are not able to perform a factory data reset through settings (locked out of handset, frozen screens), please use the following process to manually reset the phone:
WARNING: Factory Data Reset is a tool used to remove everything that was imported, added or installed on the device. When using this feature; information you have programmed in the handset, i.e. apps downloaded through the Market, Contacts, Email and Social network Accounts is deleted, however, nothing stored on the SD Card, i.e., pictures, music, videos, etc. will be affected.
To perform an External Manual Reset of your handset to restore to factory settings, read instructions below and then perform.
Turn off your phone.
If your phone is not responding, try a quick reset. Remove the back cover and battery, then insert the battery and install the back cover.
When your phone is off, press and hold both volume keys together, then press Power to turn on the phone.
When your phone shows the boot mode menu, press Volume Down to highlight “Recovery.”
Pess Volume Up to start “Recovery.”
Your phone reboots, then shows a green robot on the screen.
Tip: If you activate the wrong prompt or run into problems, you can start over by forcing a reboot.
When the green robot appears, press Volume Up and Volume Down together.
The recovery menu appears. Press the volume keys to scroll to the factory reset option, then press Power to activate it. Press the volume keys to scroll to the Yes confirmation, then press Power to confirm.
When the reset is complete, press Power to choose reboot from the recovery menu.
To Perform a Factory Data Reset through settings menu:
From the Home screen, press Menu
Touch Settings
Touch Privacy
Touch Factory data reset (Read notes for other options)
Touch Reset Phone
Touch Erase Everything
Note: Contact your service provider if you need to reset/clear phone remotely.
I'd like to get this phone into a usable, stable state. Right now, it's useless.
Background: The phone is an unlocked US version I purchased directly from HTC. I had been using it on T-Mobile. In Sept. '19 I got an update to Android Pie. Soon after, NFC payments stopped working. I put the phone on the shelf and switched to a OnePlus phone. I did a factory reset on the U11 and want to set it up for my wife, but it wont fully initialize. Here is what happens...
Power on to HTC logo (static)
Replaced by HTC animated logo with start-up sound
Phone displays WELCOME screen, with a "Let's Go" button.
I press Let's Go and the phone goes to the internet setting screen to enable mobile data and sign on to WiFi
I connect to local WiFi
The Terms of Use are displayed. I select NEXT.
The phone displays:
Just a sec..
Checking for Updates...
Checking info....
Then, a Google sign on screen appears, and immediately is replaced by the "Just a Sec..." screen and a notification window that says "Android Setup has stopped."
I've never done anything more advanced with phones than wiping a cache partition, but am willing to try most anything with this phone at this point. I've nothing to lose, but would love to get it back into service.
Any help would be greatly appreciated.
I would try the hole process not connecting to WIFI
Also you might try to do a Hard Reset, just be sure to have enough battery
Here how
A hard reset will wipe all data from the device and set everything back to factory settings. Ensure you have backed up your data before proceeding.
Hard Reset From Startup
Turn the phone off by pressing and holding the “Power” button for 3 seconds, then selecting “Power off“.
Press and hold the “Volume Down” button and press release the “Power” button to turn the U11 on.
When the HTC logo appears, release both buttons.
Press “Volume Down” to select “Factory Reset“, then press the “Power” button to choose it.
The device will then restart and the hard reset will be complete.
Hope it helps
orb3000 said:
I would try the hole process not connecting to WIFI
Also you might try to do a Hard Reset, just be sure to have enough battery
Here how
A hard reset will wipe all data from the device and set everything back to factory settings. Ensure you have backed up your data before proceeding.
Hard Reset From Startup
Turn the phone off by pressing and holding the “Power” button for 3 seconds, then selecting “Power off“.
Press and hold the “Volume Down” button and press release the “Power” button to turn the U11 on.
When the HTC logo appears, release both buttons.
Press “Volume Down” to select “Factory Reset“, then press the “Power” button to choose it.
The device will then restart and the hard reset will be complete.
Hope it helps
Click to expand...
Click to collapse
Excellent! I bypassed WiFi and everything else, and now I'm looking at a proper home screen! Any other tips or suggestions to get the most out of this device? Maybe getting it back to Oreo, when everything worked? I'm now getting the "Unable to start Camera" error that I've heard a lot of users have had.
e_s_jones said:
Excellent! I bypassed WiFi and everything else, and now I'm looking at a proper home screen! Any other tips or suggestions to get the most out of this device? Maybe getting it back to Oreo, when everything worked? I'm now getting the "Unable to start Camera" error that I've heard a lot of users have had.
Click to expand...
Click to collapse
I have an U11+ and all works perfect on Android 9, anyways if you want to downgrade here some info
GUIDE - Downgrade for HTC U11 (from Oreo to Nougat with S-ON) - Solution for various
The purpose of this guide is to restore the phone in emergency cases and not only but also to perform a downgrade without the need to be in S_OFF (the utility of Sunshine, except in special cases such as the change of MID and CID which is...
forum.xda-developers.com
e_s_jones said:
I'd like to get this phone into a usable, stable state. Right now, it's useless.
Background: The phone is an unlocked US version I purchased directly from HTC. I had been using it on T-Mobile. In Sept. '19 I got an update to Android Pie. Soon after, NFC payments stopped working. I put the phone on the shelf and switched to a OnePlus phone. I did a factory reset on the U11 and want to set it up for my wife, but it wont fully initialize. Here is what happens...
Power on to HTC logo (static)
Replaced by HTC animated logo with start-up sound
Phone displays WELCOME screen, with a "Let's Go" button.
I press Let's Go and the phone goes to the internet setting screen to enable mobile data and sign on to WiFi
I connect to local WiFi
The Terms of Use are displayed. I select NEXT.
The phone displays:
Just a sec..
Checking for Updates...
Checking info....
Then, a Google sign on screen appears, and immediately is replaced by the "Just a Sec..." screen and a notification window that says "Android Setup has stopped."
I've never done anything more advanced with phones than wiping a cache partition, but am willing to try most anything with this phone at this point. I've nothing to lose, but would love to get it back into service.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
Hey ESJ...I have the same issue with my HTCU11 here in Australia. I just posted yesterday to this Q&A session (above yours, sorry, didn't see your post) . I eventually got it to go past this point (don't ask me how). I went back and forth between a factory reset to clearing the cache partition and re-starting and finally it just booted up to the basic HTC screen with the factory installed apps. I have everything backed up, but the problem is, now I can't log in to any Google accounts. It crashes at the log in screen with ""Google Play services has stopped". I read elsehwere that there was aproblem with Chrome and "Android System Webview" and that there's an update to fix this problem, but I can't log into my Google accounts (Acounts, GMail, Play Store, etc) to download the update...I'm stymied. I suspect you have a similar issue? Hopefully an Andorid/Google guru will have a step by step solution, otherwise, I'll just get a new phone....and not an HTC!!!
ChrisinPerth said:
Hey ESJ...I have the same issue with my HTCU11 here in Australia. I just posted yesterday to this Q&A session (above yours, sorry, didn't see your post) . I eventually got it to go past this point (don't ask me how). I went back and forth between a factory reset to clearing the cache partition and re-starting and finally it just booted up to the basic HTC screen with the factory installed apps. I have everything backed up, but the problem is, now I can't log in to any Google accounts. It crashes at the log in screen with ""Google Play services has stopped". I read elsehwere that there was aproblem with Chrome and "Android System Webview" and that there's an update to fix this problem, but I can't log into my Google accounts (Acounts, GMail, Play Store, etc) to download the update...I'm stymied. I suspect you have a similar issue? Hopefully an Andorid/Google guru will have a step by step solution, otherwise, I'll just get a new phone....and not an HTC!!!
Click to expand...
Click to collapse
I was an HTC fan for years, but I am done with them. I'm currently studying the process for downgrading to Oreo on this U11 to see if I can get it revived. That may be your best strategy as well. Good luck, Mate!