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Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
microdog said:
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
Click to expand...
Click to collapse
Can you be specific which apps not coming through ? Check what apps you have and you want to enable..
Do you have apps which will OVERRIDE your phone settings? And you have no idea what those apps enabling and putting in sleep..
microdog said:
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
Click to expand...
Click to collapse
The same problem happend for my,
Also the gmail app working good when turn screen off.
no push Notifications for certain app's like WhatsApp, Instgram, and others apps.
what is the best way to contect with Huawei?
Could this be because the apps are set to sleep when the screen is off (I.e. protected apps)?
Thus they fire into action as soon as the screen is on?
Guys check in actual app or in settings / manage apps and check individual app if notifications are ticked/on ..
Hello everyone,
Simona Simmy said:
Can you be specific which apps not coming through ? Check what apps you have and you want to enable..
Do you have apps which will OVERRIDE your phone settings? And you have no idea what those apps enabling and putting in sleep..
Click to expand...
Click to collapse
Thank you for your answer Simona Simmy. Apps like WhatsApp, Facebook Messenger or Telegram for exemple. Gmail works fine.
To answer your second question. I tried to factory reset the phone and install those apps in first place to make sure that there are not other apps causing problem.
technogeek said:
Could this be because the apps are set to sleep when the screen is off (I.e. protected apps)?
Thus they fire into action as soon as the screen is on?
Click to expand...
Click to collapse
Thanks for your answer. Apps are set as «*protected apps*» . Indeed, as soon as the screen is on, bam, notifications arrive !
Simona Simmy said:
Guys check in actual app or in settings / manage apps and check individual app if notifications are ticked/on ..
Click to expand...
Click to collapse
They are ticked /on.
I made some screenshots attached to this post to show you the different settings I have.
I precise again that all these apps have completely normal behavior on Wifi. The problem only occurs on data. I didn’t have this problem on my HTC One M8, Nexus 5 and Samsung Galaxy S4.
It’s very annoying because Huawei Ascend Mate 7 is an excellent smartphone !
I don’t know what to do…
Thanks for your help.
microdog said:
Hello everyone,
Thank you for your answer Simona Simmy. Apps like WhatsApp, Facebook Messenger or Telegram for exemple. Gmail works fine.
To answer your second question. I tried to factory reset the phone and install those apps in first place to make sure that there are not other apps causing problem.
Thanks for your answer. Apps are set as «*protected apps*» . Indeed, as soon as the screen is on, bam, notifications arrive !
They are ticked /on.
I made some screenshots attached to this post to show you the different settings I have.
I precise again that all these apps have completely normal behavior on Wifi. The problem only occurs on data. I didn’t have this problem on my HTC One M8, Nexus 5 and Samsung Galaxy S4.
It’s very annoying because Huawei Ascend Mate 7 is an excellent smartphone !
I don’t know what to do…
Thanks for your help.
Click to expand...
Click to collapse
I knew you have one thing wrong ...
You in your 4th picture u have all apps set to notify .. that is WRONG ....
The notify in this case doesn't mean that they will notify you but it will notify pop up if u want allow app push notifications ..
So change desired apps from notify to allow .. ! that is why you not receiving them ..
Check which apps u want 100% allow and the res you trust less select notify ..
In fact, I tried both. "Notify" and "Allow". Beside, the system asked if I wanted to authorize the app to display messages, so I tried that but nothing has changed. I tried to return to "notify" just to see, that's why it's set like that on my screenshots.
Thank you for your help !
microdog said:
In fact, I tried both. "Notify" and "Allow". Beside, the system asked if I wanted to authorize the app to display messages, so I tried that but nothing has changed. I tried to return to "notify" just to see, that's why it's set like that on my screenshots.
Thank you for your help !
Click to expand...
Click to collapse
Leave it to allow and restart phone ..
I set Whatsapp as "Allowed" and restarted the phone. I waited a few seconds till the screen turn off. I send a message to myself with another phone & another account. Nothing happens. The screen stays off. I wait a few minutes, I turn on the screen and bam, the message appears ! This is the behavior on data.
On Wi-fi, when I do the exact same thing, the screen wakes up and I receive the message immediately .
So the problem is still here... Very strange...
microdog said:
I set Whatsapp as "Allowed" and restarted the phone. I waited a few seconds till the screen turn off. I send a message to myself with another phone & another account. Nothing happens. The screen stays off. I wait a few minutes, I turn on the screen and bam, the message appears ! This is the behavior on data.
On Wi-fi, when I do the exact same thing, the screen wakes up and I receive the message immediately .
So the problem is still here... Very strange...
Click to expand...
Click to collapse
which rom u using ?
Yesterday I updated to a more recent ROM that is : MT7-L09V100R001C00B121SP05 via USB (nothing was proposed via OTA)
I just saw that the MT7-L09V100R001C00B127 exists and it appears to be the most recent rom. I could try to install it.
microdog said:
Yesterday I updated to a more recent ROM that is : MT7-L09V100R001C00B121SP05 via USB (nothing was proposed via OTA)
I just saw that the MT7-L09V100R001C00B127 exists and it appears to be the most recent rom. I could try to install it.
Click to expand...
Click to collapse
SP05 is beta dwngr. to B120SP04 try again ..
i am using 127 is beta too and have feeling same behavior as sp05
Applying an update via USB works even when I downgrade ? Is it the way I have to do it ?
Edit : I can't find the option to update via USB anymore.. I have just the local update option...
microdog said:
Applying an update via USB works even when I downgrade ? Is it the way I have to do it ?
Edit : I can't find the option to update via USB anymore.. I have just the local update option...
Click to expand...
Click to collapse
yeah flash it locally
Okay so I'm back to B120SP04 rom as you can see on the screenshot, the flash has factory reseted my phone. So I download and install Whatsapp for a try, I applied the good settings again as you can also see on the screenshots (Protected app, Authorized). The problem is still here : on data, nothing until I put the screen on. On wifi, the notifications arrive each time immediately.
It's very annoying cause I love this phone but I have a lot of foreign contacts who use WhatsApp and I can't be on Wifi all the time...
Your help and your time are very appreciated though !
microdog said:
Okay so I'm back to B120SP04 rom as you can see on the screenshot, the flash has factory reseted my phone. So I download and install Whatsapp for a try, I applied the good settings again as you can also see on the screenshots (Protected app, Authorized). The problem is still here : on data, nothing until I put the screen on. On wifi, the notifications arrive each time immediately.
It's very annoying cause I love this phone but I have a lot of foreign contacts who use WhatsApp and I can't be on Wifi all the time...
Your help and your time are very appreciated though !
Click to expand...
Click to collapse
Going flashing 127 would result same thing.. so u can stay on official 120.. there is no diff. and wait for january update..
last thing you could try to clear cache and clear data on particular app .. but don't think will help..
EDIT ; I can see you have still kernel dirty .. try flash this kernel ..http://en.ui.vmall.com/plugin.php?id=hwdownload&mod=detail&mid=74
EDIT 2 ; just checked that there are problems on whats app in other mobiles .. is the problem only with whats app ?
or some other apps ?
http://forums.androidcentral.com/samsung-galaxy-s5/391426-whatsapp-instant-notification-problem.html
http://forums.androidcentral.com/ge...ini-only-getting-notifications-over-wifi.html
https://www.whatsapp.com/faq/en/wp/21073483
Try this : https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
I had a similar problem a long time ago on one of my samsung devices. It took me days to solve it, and finally i found one tiny setting was not correct.
I'm using my Note 3 settings and translating from dutch to english so it might be different for you, but nevertheless it could help:
settings> data usage (the one where you can set a limit for mobile data)> menu button > allow data to be synchronized automatically/in background
That's when my push messages started coming in again.
Just hope it helps.
Just stumbled on this thread:
http://forum.xda-developers.com/showthread.php?t=2516849
maybe that could help you to
Simona Simmy said:
Going flashing 127 would result same thing.. so u can stay on official 120.. there is no diff. and wait for january update..
last thing you could try to clear cache and clear data on particular app .. but don't think will help..
EDIT ; I can see you have still kernel dirty .. try flash this kernel ..http://en.ui.vmall.com/plugin.php?id=hwdownload&mod=detail&mid=74
EDIT 2 ; just checked that there are problems on whats app in other mobiles .. is the problem only with whats app ?
or some other apps ?
http://forums.androidcentral.com/samsung-galaxy-s5/391426-whatsapp-instant-notification-problem.html
http://forums.androidcentral.com/ge...ini-only-getting-notifications-over-wifi.html
https://www.whatsapp.com/faq/en/wp/21073483
Try this : https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
Click to expand...
Click to collapse
What do you mean by "dirty kernel ? And by the way I don't know how to flash one. When I click to "Download" a link error is indicated.
The problem is also on Facebook Messenger or Tapatalk for exemple.
---
Hi Nirak,
Nirak said:
I had a similar problem a long time ago on one of my samsung devices. It took me days to solve it, and finally i found one tiny setting was not correct.
I'm using my Note 3 settings and translating from dutch to english so it might be different for you, but nevertheless it could help:
settings> data usage (the one where you can set a limit for mobile data)> menu button > allow data to be synchronized automatically/in background
That's when my push messages started coming in again.
Just hope it helps.
Just stumbled on this thread:
http://forum.xda-developers.com/showthread.php?t=2516849
maybe that could help you to
Click to expand...
Click to collapse
Thanks for your help.
I don't know if the exact same option exist on Huawei phones, but it could be this : "Enable always-on mobile data" in the Mobile Network Settings menu as shown on the attached screenshot...
I tried Push Notification Fixer (non-root version cause my phone is not rooted) and it doesn't solve the issue. But I don't think it could cause it's not about disconnection after some time like the problem that PNF fixes, it occurs as soon as the screen is off.
I'm not quite sure if it is an Android/Huawei issue or a WhatsApp issue. But this strange behavior occurs with at least 3 other apps so I think it's rather a system issue.
It's a bit confusing. Anyway, thank you all for your contribution !
If you can find this settings page in your phone try the 'menu' button to look if there's something similar i described (always synchronize etc...)
I have a Mate9 where the whatsapp was fully functional since installation, but suddenly last two days the apps (whatsapp) stopped notifying about new received messages until I open it. So now I am obliged to check my whatsapp every 30 minutes by opening and checking for pending messages.
any help?
MHA-AL00C00B225
EMUI version 5.0
Android version 7.0
Regards
George Nassif
its known issue with notifications in the chinese mate 9 hopefully Andorid O will fix it
I just studied this issue several days ago. Here are some advice for you.
1. Settings - Apps - WhatsApp - Battery
Make sure the option 'App auto-lanuch' enabled and the 'Close after screen locked' disabled.
2. Settings - Apps - WhatsApp - Notifications
Make sure all options enabled.
James_Watson said:
I just studied this issue several days ago. Here are some advice for you.
1. Settings - Apps - WhatsApp - Battery
Make sure the option 'App auto-lanuch' enabled and the 'Close after screen locked' disabled.
2. Settings - Apps - WhatsApp - Notifications
Make sure all options enabled.
Click to expand...
Click to collapse
Working, thanks
Trying James recommendation
James_Watson said:
I just studied this issue several days ago. Here are some advice for you.
1. Settings - Apps - WhatsApp - Battery
Make sure the option 'App auto-lanuch' enabled and the 'Close after screen locked' disabled.
2. Settings - Apps - WhatsApp - Notifications
Make sure all options enabled.
Click to expand...
Click to collapse
I checked and found the option 'App-Auto-Launch' option disabled which I have enabled. that could be the reason. I will test for few days and feedback. much thanks for the great support.
geonass said:
I checked and found the option 'App-Auto-Launch' option disabled which I have enabled. that could be the reason. I will test for few days and feedback. much thanks for the great support.
Click to expand...
Click to collapse
You are welcome.
As we are not sure why and when the option 'App-Auto-Launch' on your phone was disabled automatically, you can also try to give the app full access to all permissions.
Settings - Apps - WhatsApp - Permissions - Set individual permissions, enable option 'Trust this app'.
Any result, please feedback here to all.
James_Watson said:
You are welcome.
As we are not sure why and when the option 'App-Auto-Launch' on your phone was disabled automatically, you can also try to give the app full access to all permissions.
Settings - Apps - WhatsApp - Permissions - Set individual permissions, enable option 'Trust this app'.
Any result, please feedback here to all.
Click to expand...
Click to collapse
Hi James,
I have done all the settings required as per your recommendation, and I have observed the behavior of whatsapp for few days. I noticed sometimes it works and other time it doesn't. after doing those settings recommended the phone started alerting me about applications that are the top consumer of power; Whatsapp, Firefox are always in the top. Power is a big concern for Mate9 and everytime battery goes less than certain threshold (50%), the phone decides to make-asleep the power-consumers.
Cool, I believe no solution to such effect other than keep the phone on charger
geonass said:
Hi James,
I have done all the settings required as per your recommendation, and I have observed the behavior of whatsapp for few days. I noticed sometimes it works and other time it doesn't. after doing those settings recommended the phone started alerting me about applications that are the top consumer of power; Whatsapp, Firefox are always in the top. Power is a big concern for Mate9 and everytime battery goes less than certain threshold (50%), the phone decides to make-asleep the power-consumers.
Cool, I believe no solution to such effect other than keep the phone on charger
Click to expand...
Click to collapse
It was said that it is the stock app, Phone Manager, which will occasionally stop WhatsApp improperly. And the suggested solution is to disable its some option as below.
Settings - Apps - Phone Manager - Write system settings, disable the option, 'Allow write system settings'.
I just wonder whether this whatsapp issue only exists on China version Mate 9.
the mate 9 is not the only phone from HUAWEi / HONOR which was affected to this problem! I had this on my Honor 7 too.
Reason for this behaviour seems to be the deep sleep function of their devices.
Edit, solved issue
James_Watson said:
It was said that it is the stock app, Phone Manager, which will occasionally stop WhatsApp improperly. And the suggested solution is to disable its some option as below.
Settings - Apps - Phone Manager - Write system settings, disable the option, 'Allow write system settings'.
Click to expand...
Click to collapse
Phone manager is there real culprit. Rooted guys can uninstall it while others can follow this solution.
---------- Post added at 11:19 PM ---------- Previous post was at 11:18 PM ----------
Another solution is to search for "ignore battery Optimisation" in settings and disable it for WhatsApp.
Its because of the battery saving features on emui cause the halt notifications. But no worries, it has a solution.
1. Go to settings>battery, tap on the settings icon on top right corner, make sure everthing off in there except keep mobile data on during sleep.
2. Go to settings>battery>lock screen cleanup, make sure your desire apps not turn on.
3. Go to settings>apps, tap on the setting icon on center, go to special access>ignore optimisations, change to all apps, choose your desire apps, and make it allowed.
Voila! All sets and your desire apps will be working normally without notification halted. Hope it helps.
Sent from my Honor 8 Pro using XDA Labs
Hey Guys,
I bought a brand new Honor 6x yesterday and rooted it ( I followed a thread from XDA). Unlocked bootloader, flashed twrp and then installed SuperSU. I want this device to use one and only one app which I have developed. Problem is that, after starting the app, one background service is started, but the Honor 6X is killing them randomly. Very frequent. Even the onDestroy method is not getting called in that scenario.
I know that when we remove the app from task manager, the services gets killed in the Honor 6X, but in my case, I just minimise the app and then also the services gets killed.
Is this something related to rooting? I tried rooting Nexus 5 and in that also, the services gets killed.
Any help will be helpful.
Try to whitelist the apps that you wouldn't want to be closed automatically by this voice in the battery menu
RedSkull23 said:
Try to whitelist the apps that you wouldn't want to be closed automatically by this voice in the battery menu
Click to expand...
Click to collapse
Can you tell me the name of the app? Couldn't find any app as "Batteria" with given screenshot.
driftking9987 said:
Can you tell me the name of the app? Couldn't find any app as "Batteria" with given screenshot.
Click to expand...
Click to collapse
It's not an app man it's EMUI settings menu, battery sub menu. "Batteria" stands for Battery in english. Just browse to settings -> battery and you'll find the same section of my screenshot.
RedSkull23 said:
It's not an app man it's EMUI settings menu, battery sub menu. "Batteria" stands for Battery in english. Just browse to settings -> battery and you'll find the same section of my screenshot.
Click to expand...
Click to collapse
Thanks, got it. Will try and update if it works.
driftking9987 said:
Thanks, got it. Will try and update if it works.
Click to expand...
Click to collapse
Ok let me know if you can solve that.
you can add the app in ignore optimization list also.
Hey. Actually I'm having the same problem.My phone is not rooted.. It kills the music streaming app i use 3 4 seconds after locking the device.. I have c
Kept that app in whitelist too..
Ssudeep123 said:
Hey. Actually I'm having the same problem.My phone is not rooted.. It kills the music streaming app i use 3 4 seconds after locking the device.. I have c
Kept that app in whitelist too..
Click to expand...
Click to collapse
Gaana app, music app all works fine. not sure what is causing this though for you
shashank1320 said:
Gaana app, music app all works fine. not sure what is causing this though for you
Click to expand...
Click to collapse
I use Wynk and it get kills...I've to set screen time to 10 minutes so that I can listen through Wynk
Ssudeep123 said:
I use Wynk and it get kills...I've to set screen time to 10 minutes so that I can listen through Wynk
Click to expand...
Click to collapse
One more user reported this few days back. Not sure what was provided for a fix.
shashank1320 said:
One more user reported this few days back. Not sure what was provided for a fix.
Click to expand...
Click to collapse
Ok No problem btw Thanks. I will try to ask wynk about it
RedSkull23 said:
Ok let me know if you can solve that.
Click to expand...
Click to collapse
No. Sadly it didn't work out as expected. After adding app in that list, now the services are not getting killed but at the same time, the services are not getting called correctly.
Like, I call a particular service every 1 minute, when the screen is turned on, it works perfectly. But as soon as the screen gets off/ or the app is minimized, the service starts randomly. Like sometime it will get fired after 2 min, sometime 4 min and rarely at a mentioned frequency i.e 1 min.
Any idea why this is happening. The frequency in which the service is called is very important for my application.
Thanks.
driftking9987 said:
Any idea why this is happening. The frequency in which the service is called is very important for my application.
Thanks.
Click to expand...
Click to collapse
No other ideas at the moment...
Go to settings>battery, go to settings icon on top right, make sure everything off in there. I only turn on keep mobile data on during sleep (keep whatsapp always online).
Then go to settings>memory & storage>storage cleaner, go to settings icon on top right and turn off auto clean.
Lastly go to settings>apps, choose the apps that u want always active, go to battery, make sure system wake up on, after that go to write system settting, make it yes.
Remember to restart phone after settings applied.
See if it works.
Sent from my Honor 8 Pro using XDA Labs
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Hi buddy
I have noticed when my screen is off for a bit then when I open WhatsApp loads of notifications come through.
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Kucko34 said:
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Click to expand...
Click to collapse
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
jbfuzier said:
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
Click to expand...
Click to collapse
One year I used Note 8 with Nougat and no problem with Power Management! Upon upgrading to Oreo system it automatically shuts down applications in the background, and it also does Note 10 ... ?
Phonemanager was the problem here on the Note 8. When i disabled that everyting worked great.
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Sprazer said:
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Click to expand...
Click to collapse
Thanks, but I did all of this on the Note 8 (when I had one) and it did nothing. All of my notifications were blocked. The only way to fix it was to remove the awful PHONE MANAGER app via the ABD removal method.
If the Note 10 is going to be the same, I'll have to pass. I just want a phone that'll work properly out of the box.
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
ultrajapa said:
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
Click to expand...
Click to collapse
I am using the Honor Mediapad X2 and having the same notifications issue, please note that there exists a HIDDEN WHITE LIST within Phone Manager where certain apps like Whatsapp are white listed and allow notifications to come through whereas other apps such as Hangouts and email clients are not. Having said this, do not use Whatsapp as a test to determine whether the Note 10 has the same issue or not. I do not know whether the Note 10's white list now includes apps such as Hangouts as it is a newer device and so it may be more up to date.
For your test, try an unpopular app which uses standard GCM protocol, kill the app, put the device into DEEP SLEEP (screen off, etc) and only then see if the device wakes up and notifications come through, they should.
Please use the QUOTE feature when replying to me to get my attention. Thanks!
The problems that i had on the Honor 8 are not on the Honor 10. I get all notifications with no problems. Just set the apps in manual mode and select all 3 options in phonemanager -> startup apps.
phorenzik said:
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Click to expand...
Click to collapse
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
godudu said:
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
Click to expand...
Click to collapse
David, plz see my post above. I believe there is a built-in white list which once we are able to decipher would be very happy
Could this be the white list?
/data/data/com.huawei.systemmanager/files/cootekphoneservice/white_list
https://forum.xda-developers.com/showthread.php?p=77664703
Please use the QUOTE feature when replying to me to get my attention. Thanks!
Have friends solved the notification issue?
I still keep going
nemkate said:
Have friends solved the notification issue?
I still keep going
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Click to collapse
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
godudu said:
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
Click to expand...
Click to collapse
I solved the problem as you said .
Hopefully correct the problem with the new update.
thank you so much :iyi::iyi::iyi:
For me no Problem with all.All Notification working.I use Mini Widgets,Whatsapp,Signal...
SmartPhonesFan said:
I don't use whatsapp that magically works but FB messenger , mails , skype , etc doesn't .. when I open messenger there is orange waiting for network so app can happily work in background but internet wifi or mobile internet will be killed anyway when phone in sleep mode ..
Click to expand...
Click to collapse
Have you checked under Phonemanager-Autostart runs in Background ?
SmartPhonesFan said:
I have tried everything..
Maybe I uninstalled something from Huawei what keeps wlan or data always on
Click to expand...
Click to collapse
This always on option is there is the developer options in my unrooted stock release.
Hello friends, I am trying to decide if buy this phone or not, but the notification is a basic feature. My most used apps are Telegram, Facebook Messenger and WhatsApp, so I want to know if there was an update or something that fixed the notification management. Thanks in advance.
Hello
I bought Mate 30 pro 5G LIO N29 three weeks ago and I been having really annoying issues with push notifications from lot of list of apps, its actually weird that there's just Whatsapp and other Huawei apps have push notifications working but not for so many others.
I sideloaded apps and they all up to date, I made sure the app have all permission needed, app launch is set to manual and everything is active there, in Battery optimization I set "Not allowed" for these apps, I enabled "Stay active when device sleeps"... I dont know what else I can do there....
so apps list is what I can actually remember now: Skype, Discord, LINE chat, SofaScore, LiveScore, Amazon Shopping, Reddit, Twitch, and few more....
So while I have these apps running, I can get notification while using them, but the moment I go to home screen or just lock the phone, its absolutely dead. and nothing work at all, except Huawei apps and whatsapp, I even restored my phone factory settings couple of times and installed only Skype just for testing but still no push notifications there
Phone is is updated to this day, Android 10 December 1, 2019, EMUI 10.0.0.192 patch02
if someone please could help me figure this out.... I would really really appreciate it <3
I read that you have sideloaded apps.
One question: Have you sideloaded GMS?
Quite a fine bit of apps, depends on GMS for push notification.
After sideloading GMS, allow all permission for google play services and set "not allowed" in battery optimization. Other apps you can leave them as "allowed".
xunus said:
I read that you have sideloaded apps.
One question: Have you sideloaded GMS?
Quite a fine bit of apps, depends on GMS for push notification.
After sideloading GMS, allow all permission for google play services and set "not allowed" in battery optimization. Other apps you can leave them as "allowed".
Click to expand...
Click to collapse
Man, I would never ever thought these apps would need GMS in order for them to have push notifications working, I just sideloaded GMS and everything working fine! didn't even need to do any of battery optimization or app launch stuffs at all, Thank you so much, I really appreciate it! :good:
It would really suck if you cant sideload GMS on this phone, apparently too many apps depend on that.
I have side loaded Google services, stopped battery optimisation for apps and manual launch as well. But still not getting notified from alot of apps. ?
mahdibassam said:
I have side loaded Google services, stopped battery optimisation for apps and manual launch as well. But still not getting notified from alot of apps. ?
Click to expand...
Click to collapse
Notification fix from 4pda forum
To the necessary application: a) give — all rights, and b) allow, for it — all notifications, in “Settings”; 2) Put the necessary application, under the “lock”, in the background (in “Running applications”, pull the shortcut of the Required applications down and let go);
3) Launch of the Required application — disable automatic control, launch only in manual mode (for it, activate all three “check-boxes”: 1) Autostart, 2) Indirect launch, 3) Work in the background), in: " Manager ">" Launch applications ";
4) "Settings"> "Applications"> submenu "More"> "Show system"> "Google Service Framework"> "Rights"> "Other rights" and activate the items: "View instant messages" and "Add instant messages";
5) "Settings"> "Battery"> "Other battery settings" - turn on WI-FI and data transfer when the screen is off and in sleep mode (for work, in the background);
6) "Settings"> "Applications"> "Required application"> "Traffic statistics"> Turn on "Ignore data traffic" (bottom);
7) "Settings"> "Wireless networks"> "Traffic statistics"> "Smart traffic saving" - disable;
8) For the desired application, allow to ignore battery optimization (in the "Special Access");
9) Power saving mode ("Settings"> "Battery") - disable;
10 "Settings"> "System"> "For Developers" -include: "Permanent data transfer";
11) Make sure that the desired application is not in the list of "inactive applications" ("Settings"> "System"> "For Developers"> "Inactive Applications"). Change its state (on-active), if necessary.
Looks like it's working method...
Archibald1963 said:
Notification fix from 4pda forum
To the necessary application: a) give — all rights, and b) allow, for it — all notifications, in “Settings”; 2) Put the necessary application, under the “lock”, in the background (in “Running applications”, pull the shortcut of the Required applications down and let go);
3) Launch of the Required application — disable automatic control, launch only in manual mode (for it, activate all three “check-boxes”: 1) Autostart, 2) Indirect launch, 3) Work in the background), in: " Manager ">" Launch applications ";
4) "Settings"> "Applications"> submenu "More"> "Show system"> "Google Service Framework"> "Rights"> "Other rights" and activate the items: "View instant messages" and "Add instant messages";
5) "Settings"> "Battery"> "Other battery settings" - turn on WI-FI and data transfer when the screen is off and in sleep mode (for work, in the background);
6) "Settings"> "Applications"> "Required application"> "Traffic statistics"> Turn on "Ignore data traffic" (bottom);
7) "Settings"> "Wireless networks"> "Traffic statistics"> "Smart traffic saving" - disable;
8) For the desired application, allow to ignore battery optimization (in the "Special Access");
9) Power saving mode ("Settings"> "Battery") - disable;
10 "Settings"> "System"> "For Developers" -include: "Permanent data transfer";
11) Make sure that the desired application is not in the list of "inactive applications" ("Settings"> "System"> "For Developers"> "Inactive Applications"). Change its state (on-active), if necessary.
Looks like it's working method...
Click to expand...
Click to collapse
Seems like not Emui system?
superxy said:
Seems like not Emui system?
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Click to collapse
I have all aplications working.... Mate 30 pro 5G.... Emu 10.1 beta
I cannot find the option described in point 6.
Mate 30 Pro with emui 10.
Sent from my LIO-L29 using Tapatalk
tomas55555 said:
I cannot find the option described in point 6.
Mate 30 Pro with emui 10.
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Click to collapse
Please the arrow
hi the procedure do not remove the error in notification push tester for register..
If someone works for you, I would appreciate explaining what else you have done, thank you very much
I have got mate 30 pro. I installed gms. but I dont take notifications apps. Please help me. I installed a lot of gms but not working push notifications
Did you ever find a solution for this?
There was no solution for this miserable problem, Many apps including WhatsApp just goes to sleep after a while.
I almost risked something extremely crucial as I didn't get a WhatsApp message delivered to me on time. Gave up on the phone the next minute and switched back to a less-complicated phone.
Freeze Google framework and use alternative app store and you will get notifications back.
viruz1225 said:
Freeze Google framework and use alternative app store and you will get notifications back.
Click to expand...
Click to collapse
Can you explain me how to do this?
Download ice box app. Run the adb command on pc then freeze Google framework. Now u have notifications back.
viruz1225 said:
Download ice box app. Run the adb command on pc then freeze Google framework. Now u have notifications back.
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Click to collapse
Thanks. I am not so dependent on google services... But only app that I need to run on Mate 30 Pro 4G it s Fifa Mobile... Without gms installed, it doesn't work... I didn't find any workaround for this... When downloading fifa mobile apkbfrom other alternative stores, it says to give permission to storage, but when trying tobdo it, i cant... Option it s not available....
JazonX said:
There was no solution for this miserable problem, Many apps including WhatsApp just goes to sleep after a while.
I almost risked something extremely crucial as I didn't get a WhatsApp message delivered to me on time. Gave up on the phone the next minute and switched back to a less-complicated phone.
Click to expand...
Click to collapse
I have no problem with whatsapp. It works flawlessy
JazonX said:
There was no solution for this miserable problem, Many apps including WhatsApp just goes to sleep after a while.
I almost risked something extremely crucial as I didn't get a WhatsApp message delivered to me on time. Gave up on the phone the next minute and switched back to a less-complicated phone.
Click to expand...
Click to collapse
I never had any issues with WhatsApp notifications
denzel09 said:
I have no problem with whatsapp. It works flawlessy
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Click to collapse
neversayoceans said:
I never had any issues with WhatsApp notifications
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Thanks a lot for the responses guys, What's your setup ?
GMS / Non GMS / Micro G ??
Any response is much appreciated !