This thread was originally titled "System wide problems", please see the reply for the solution.
Original post:
"Hi all,
Been forever since I've made a post to XDA, but I have a problem I'm not able to solve without taking an inconvenient plunge. I should mention that my phone was 100% fine yesterday evening, but since I was asleep last night it seems to have run out of battery, so this morning I charged it a bit, then I turned it on to a world of problems.
Ok, so let me run through a list of just a handful of the problems I'm having right now...
Totally stock (not rooted) Nexus 5 running Android 6.0.1 (Security: 1 March 2016)
1. Home and App switch soft keys don't work
2. Notifcations are not working at all
3. Notification shade wont pull down
4. Widgets cannot, and will not load
5. Cannot get into Developer options "Developer options are not available for this user"
Seems I'm not the only one to experience the strange bug, some folks over at Android Central were experiencing the exact same thing toward the end of last year.
http://forums.androidcentral.com/an...me-button-not-working-many-more-problems.html
Some people to have resolved this issue using "adb shell am start -n com.google.android.setupwizard/.SetupWizardTestActivity" but I cannot get into Developer options to turn on USB Debugging (unless I don't need to?)
What I've tried already...
1. Cleared all Google App data "CLEAR ALL DATA"
2. Tried to make another user, just flashes and goes back to "Opula" my main and broken user profile, never creates the other profile, same thing happens when I press on Guest too
3. Safe mode, but the problem persists there too
4. Virus scan, turned up a whole lot of nothing
I'm now at the point where I'm thinking I'm going to have to do a Factory data reset (the "inconvenient plunge"), even though I think I've backed everything up the "Touch to sync" option on my Account > Google doesn't do anything, neither does the "Sync now" from the drop down menu. So despite having explored my Google account on my desktop I cannot see if it has backed up my Apps and App data, but it seems to have backed up my contacts and such.
I'm going to get a third party app to back up as stuff as I possibly can as well, but even Helium is useless now since I cannot get into the Developer options so enable USB debugging.
Anyone got any experience with this issue or how to resolve it?
Many thanks to everyone in advance."
Hi all,
Just wanted to update this thread to say that I did a factory reset and the phone is now fixed, but I wouldn't to give a more comprehensive account of the problems I was experiencing with the phone until I did the factory reset.
List of problems
Home and app-switch soft keys not working (back key is working)
Google Now 'on tap' not appearing (cause of home key)
Cannot see notifications just says "No notifications" (but the light and sound work fine when a notification is received)
Cannot pull down notification shade to toggle controls
Widgets cannot be added and will not load
Cannot pull down the immersive mode overlay
Google Backup not working (after 8+ days)
All types of syncing not working
Phone's storage doesn't appear on PC when plugged in via USB
Cannot access developer options (due to active profile level)
Cannot create or switch users
The best advice I can give to mitigate such an unusual problem (that appeared totally out of the blue on a cold boot) is use Google Backup services, keep on top of syncing, and manage your data via your Google account! Or as an alternative, manage and maintain manual backups.
Very strange one... My wife's VZW Pixel (I have one too) suddenly experience a bunch of changes that we can't find the trigger for. I just spent a hour troubleshooting every possible thing and I am stumped...hoping for some guidance.
Known facts
1. She changed nothing
2. At least one app (siwftkey) auto-updated... I uninstalled it but that didn't fix it
3. She was on the December patch when this happened. I updated to Jan but that did nothing.
4. Device is stock, unrooted with Nova launcher (I tried the pixel launcher and the same issues appear)
Symptoms:
1. Home and recents buttons do not work on any screen... Back button still works
2. No notifications appear on the NAV bar and nothing appears when you swipe down. Sound notifications do work however. No apps are blocking notifications and the individual app notifications are set up properly
3. Double press the power button no longer goes to camera even though that gesture is toggled on
Factory reset is my next step but I am traveling right now and she will need me to set everything back up so I am hoping there might be a fix short of a full reset.
And suggestions greatly appreciated.
Sent from my Pixel using Tapatalk
tfly212 said:
Very strange one... My wife's VZW Pixel (I have one too) suddenly experience a bunch of changes that we can't find the trigger for. I just spent a hour troubleshooting every possible thing and I am stumped...hoping for some guidance.
Known facts
1. She changed nothing
2. At least one app (siwftkey) auto-updated... I uninstalled it but that didn't fix it
3. She was on the December patch when this happened. I updated to Jan but that did nothing.
4. Device is stock, unrooted with Nova launcher (I tried the pixel launcher and the same issues appear)
Symptoms:
1. Home and recents buttons do not work on any screen... Back button still works
2. No notifications appear on the NAV bar and nothing appears when you swipe down. Sound notifications do work however. No apps are blocking notifications and the individual app notifications are set up properly
3. Double press the power button no longer goes to camera even though that gesture is toggled on
Factory reset is my next step but I am traveling right now and she will need me to set everything back up so I am hoping there might be a fix short of a full reset.
And suggestions greatly appreciated.
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Last resort, you can backup apps and data using Helium, then factory reset it. Then restore with Helium. To use Helium, you'll need a PC though.
Any other results on this?? My pixel just hit the same problem! It is in an area that has no internet so it is causing all sorts of issues. I don't know if the two are related at all.
bmadeson said:
Any other results on this?? My pixel just hit the same problem! It is in an area that has no internet so it is causing all sorts of issues. I don't know if the two are related at all.
Click to expand...
Click to collapse
Unfortunately not... Did a factory reset and that cured it. Not one issue since then. Must have been so random app she downloaded that created a conflict.
Sent from my Pixel using Tapatalk
Happens with me today. I was messing around with the device and when I clicked in a YouTube video link on notification shade the device suddenly soft reboot.
Since them, home and recentes buttons won't perform their actions. They still vibrate and home button animates on touch. Status bar shows none notification, even I knowing they are arriving via notification sound and quick settings shade won't pull down completely. My tiles was rearranged as well. No mobile connection either.
I'm running lattes official Oreo. Never unlocked and never rooted my pixel XL 128.
For me a factory reset through settings did the trick.
Would be very good if Google could light us about this issue. No rouge apps on my device. In fact I'm using a few
his is an Android issue.
Step instructions:
- Download Nova Launcher. If you cannot from the google play store, search for it on Chrome and download an apk version
- Install it (you may get a pop up advising you need to let apps installed from chrome, go to settings and allow it)
- Once installed, click on Open. This should launch the Nova Launcher
- Long press anywhere on the screen
- Choose Widgets.
- Look for the Activities widget and hold and place it anywhere on the screen.
- Scroll down to Setup Wizard. There's two, one that's "Setup Wizard" and the other "SetupWizard" without a space. Choose the first. There should be an option under it called ".SetupWizardUpgradeActivity". It might be slightly different for you pending the version OS you have but that's what came up for me.
- Select that to create the widget shortcut then click to open.
- This will bring you to the setup wizard and then just click Next all the way through (turn off any preferences you may have in the past)
You can uninstall Nova Launcher afterwards if you want. You don't need to set it as default.
Perfect!!! Thanks.
Am I alone ?!
Lineage OS works fine, for a couple of days, then, out of nowhere, the homescreen and menu buttons are not responsive. Then, upon reboot, homescreen turns black, showing nothing except the status bar. The status bar can be swiped down, but everything you click is not responsive.
Wiped Dalvik and cache, issue is still there...
* After a reboot, the device shut down inexplicably. Upon next reboot, issue resolved... WTF is going on?!
jfpesant said:
Am I alone ?!
Lineage OS works fine, for a couple of days, then, out of nowhere, the homescreen and menu buttons are not responsive. Then, upon reboot, homescreen turns black, showing nothing except the status bar. The status bar can be swiped down, but everything you click is not responsive.
Wiped Dalvik and cache, issue is still there...
* After a reboot, the device shut down inexplicably. Upon next reboot, issue resolved... WTF is going on?!
Click to expand...
Click to collapse
I have the exact same problem! Installed LOS on Friday evening and it worked great until Monday afternoon. Screen was on and had full notification bar contents - it looked like the phone was working properly. It could even take calls, receive emails and texts, but the rest of the screen was black and the buttons reset to original settings and didn't even work correctly. The Home button did nothing except a double tap would create a brief white border around the edge of the whole screen. A single press did nothing. The back button worked properly. The switcher button did nothing at all. I think it was doing the Google assistant thing. Holding in the power button was setup to press restart and then give restart options, but it was reset to just restart and confirm.
Restarting never worked to correct it. Wiped cache and Dalvik cache, still no go. Letting it sit for over 30 mins did let it recover once and one other time while driving it went from this black state to fully functional for no reason. It was good for a few minutes and then the buttons stopped working again. The soft buttons did not help either. They behaved badly as well.
It seems to have no pattern. I wiped the phone and flashed the newest LOS on Monday evening and it worked great until tonight. I have no idea what is going on!
Glad to know I am not the only one... Just need a permanent fix!
Nice, a brother !
The back button worked properly.
Click to expand...
Click to collapse
Same thing here.
Also, I can't tell if receiving calls work, cause I didn't try, but I can confirm the quick settings tiles keep working. The drop down notifications show up, but clicking an individual notification won't bring up the app it is refering to.
So far, the "shutdown, wait a little and reboot" seems like the only thing resolving the issue temporarely. So yeah, before wiping everything and reflash LineageOS, keep calm and wait !
Also, be sure to do a backup your working OPO/LineageOS phone in TWRP mode, so you don't waste time reflashing OS, restoring apps with Titanium Backup and restoring settings manually, like I did three times over the past two weeks...
Too bad we don't see the changelogs with each weekly LineageOS builds releasing or any bug report compilation.
I am conducting some trial and error testing to help isolate the problem. So far it feel like it is related to profiles, specifically with either a trigger or disabling the lock screen. It seems when I add a profile to unlock and disable my lock screen via a wifi "on connect" trigger, that is when things seem to go down hill. generally shortly after is when I get the black screen. I am using the Pixel launcher and have added a Home profile with triggers for wifi and then set my lock screen to disabled. I am currently using the default profile and have not added any others and the phone seems to work well with no issues. It is still too early to say that is the problem, or even exactly what the specific problem is, but I will continue with the default profiles as-is for the next few days or week to see if it remains stable.
Maybe this will help steer someone else to find a fix...
Also this has just happened to me.
All was working fine for a few days since flashed now have same issue as above
Also had Profiles set up for home network for lock screen and sync etc
Phone is Redmi Note Pro 3 though
Stumbled across this while looking for info on this issue
https://www.nico-maas.de/?p=1537
That link is going down the exact same path as I am. Coming to the same conclusions. Thanks for posting it.
With the default profiles in use, I no longer get the black screen and everything is working fine. I will need to keep an eye on the change logs to see if a profiles fix come down the pipe.
For me, it was changing the Lockscreen to none (from pin) that caused the black screen. That link defiantly helped me out. Only thing I did was edit the "profiles.xml" and changed '<screen-lock-mode>' to 0 instead of 2
Yep, also using System profiles to disable lockscreen at home or in car.
Lately, I get no issue at home, but only in car, where my system profile is also setup to activate hotspot when Bluetooth connected to my radio. As soon as hotspot turns off, issue is resolved.
On another side, I mentioned earlier that LineageOS doesn't list its changelogs. I was wrong. You can find them here : https://www.cmxlog.com/14.1/
Fixed!
I experienced the same problem today with my OnePlus 2. Guess time does heal. I waited for a good half an hour and it seemed to fix itself.
When the screen is off, hold down the power button for a second and you should see the power menu. Select 'restart' and let the phone reboot. Simple as that!
Tell me if the problem still persists.
Still having issues.
Notification cannot be seen , I can only hear them.
I haven't configured any profiles.
Home and recents don't work.
Can't open developer options, its says its not available for this user
Anyone have ideas ?
Help me
I got issues with LO, my back, home, recent buttons not working (capacitive) so I'm using on screen button. But after all happen, now I'm having problems with my volume button, it didn't work at all, already restarting my phone many times, also, chance the system profile to default, sadly, it didn't help. Can someone help me with it.
This is not a new issue. I first encountered on CyanogenMod 3 years ago, and I'm disappointed to find that it still hasn't been fixed in
Lineage os. In CyanogenMod disabling "reduce power consumption" in the adaptive display section resolved it. But now with lineage is there doesn't seem to be any specific setting that causes it.
had the same issue - pretty sure it has something to do with "Profiles" set up. For instance, I set up profiles for turning off Lockscreen when Home - using the WiFi detection.
After a restart, the screen went black, but funny enough, the quick menu and the Bar still showed up. I turned on Airplane mode, to switch to the default Profile - which enables the Lockscreen when not in wifi and restarted. That worked.
So I think something with the Lockscreen + Profiles is a bit buggy.
It only occurs after a reboot.
I am using LineAge OS for M7 14.1 - which runs great!
AD
Have the same problem. Tried to update Lineage OS, but it didn't work out. Can anybody help me?
taalojarvi said:
Still having issues.
Notification cannot be seen , I can only hear them.
I haven't configured any profiles.
Home and recents don't work.
Can't open developer options, its says its not available for this user
Anyone have ideas ?
Click to expand...
Click to collapse
romap0 said:
Have the same problem. Tried to update Lineage OS, but it didn't work out. Can anybody help me?
Click to expand...
Click to collapse
I solved this by clean flashing ( Data wipe + LOS Reflash ).
It's a Known LineageOS source bug ( according to their reddit )
I've started getting this as soon as I tried getting the first time setup to work again. Try this:
adb shell
su
pm enable com.google.android.setupwizard/com.google.android.setupwizard.SetupWizardActivity
2. adb shell settings put secure user_setup_complete 1
and if it doesn't work try adb shell settings put secure user_setup_complete 0
I have a Nexus 10 running the latest 7.1 Lineage image and had the same problem after updating the system and the GApps... here’s how I solved this problem on my tablet... maybe it will help someone else...
1) Use TWRP as your recovery loader
2) Backup your image using TWRP
3) Install the latest GApps - I use the Nano version
4) Wipe the Cache after the install is complete
5) Reboot and wait for the system to settle
6) Reboot into recovery (TWRP)
7) Install the latest Lineage (I use nighties)
8) Wipe the Cache after the install is complete
9) Reboot and wait until everything loads
10) Problem solved.
So... install GApps over the existing install... reboot let it do it's cleanup, then reboot into recovery and install the nightly update... wiping the cache of course... its worked for me three times now.
AlexInvar said:
I've started getting this as soon as I tried getting the first time setup to work again. Try this:
adb shell
su
pm enable com.google.android.setupwizard/com.google.android.setupwizard.SetupWizardActivity
2. adb shell settings put secure user_setup_complete 1
and if it doesn't work try adb shell settings put secure user_setup_complete 0
Click to expand...
Click to collapse
Great! Setting secure user_setup_complete to 1 seems to work for me.
EDIT: Nevermind, the problem only occurs when I connect to wifi with the screen off, which I didn't test. So no solution yet.
hello there! i have a similar bug on lineageos 15.
everything worked fine until today. no new apps installed or settings changed.
i flashed on 1. December and im really happy with this ROM, but today the hardware touch-keys stopped working correctly. The back button is ok, home button don´t work (except the double-tap function which starts splitscreen) and the menu button wich is set to swich last app with a single tap and show all open apps with a long tap opens the app-menu instead (that function that we know from android 4...).
after rebooting everything start to work again but only for a random period of time.
sry for errors or bad english...
i hope it will be patched cause the ROM is really one of the best i had.
I have a problem that is driving me crazy. I no longer have an option for removing my navigation bar at the bottom of the screen on my Note 9 running Android Pie (OS 9.0). In other words, the option to turn on Full Screen Gestures is GONE from settings. Also when pulling down the notification screen, the option for Navigation Bar is grayed out (quick settings icon) and doesn't do anything anymore. I had this coincidentally happen automatically on both my Note 8 and Note 9 when I woke up this morning. I have since then rebooted several times, cleared cache in recovery, booted into Safe Mode and nothing has helped. I got so desperate that I did a Factory Data Reset on the Note 8 and it did fix it, but I don't want to reset the N9 since it is a true hassle getting everything (incld settings & home screens) back to the way they were.
PLEASE HELP. see screenshots.
Thanks in advance.
Go to Settings - System - System navigation. There should be some option for you.
Batman8 said:
I have a problem that is driving me crazy. I no longer have an option for removing my navigation bar at the bottom of the screen on my Note 9 running Android Pie (OS 9.0). In other words, the option to turn on Full Screen Gestures is GONE from settings. Also when pulling down the notification screen, the option for Navigation Bar is grayed out (quick settings icon) and doesn't do anything anymore. I had this coincidentally happen automatically on both my Note 8 and Note 9 when I woke up this morning. I have since then rebooted several times, cleared cache in recovery, booted into Safe Mode and nothing has helped. I got so desperate that I did a Factory Data Reset on the Note 8 and it did fix it, but I don't want to reset the N9 since it is a true hassle getting everything (incld settings & home screens) back to the way they were.
PLEASE HELP. see screenshots.
Thanks in advance.
Click to expand...
Click to collapse
HERE'S THE ANSWER after so many failed attempts:
First of all I can see that you have a little person's shape at the right of your navigation bar, that's an accessibility service that allows you to select something from your screen for it to be read out by your phone. I have no idea why after an update that thing would activate by itself as if we all had visibility problems (great reasoning samsung). OK TO THE POINT NOW. Go to Settings>Accessibility>Installed services, and turn off the "Select to Speak" option, after this you'll see that your navigation bar options are back again.
If you want to help a bit further with this, It would be nice if you or someone reading this thread can address this to samsung, so they can solve this nonsense issue for everybody. Cheers!
That was it. I don't know either how this option turned itself on, but I thank you a great deal for explaining how to turn it OFF!!
Thanks so much for your help.