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[Completed] New LG G2 phone - this phone is permanently locked and cannot be unlocked

Well as my unfortunate luck has it, I wanted to upgrade my old Nexus 4 to a LG G2 D801 unit. I bought one new-refurbished off ebay and it just arrived recently.
I tried to put in my WIND mobile sim card and realized the phone is not detecting it. After looking into the issue for the majority of the day, it seems that the phone is hard/sim locked.
I went into the area where one would go to unlock the phone, only to be greeted by this unfortunate message.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Now first thing I did was start searching the interwebz....and I can't seem to find much on this.
I am not sure what I can do. The shipping back to China, well that's out of the question due to the high cost.
I can't use the phone as it's a T-Mobile device.
I can't unlock the phone because it's hard locked.
Is there anything I can do to get it working? Does anybody know how I could possibly reset the counter for this?
Thank you in advance.

mrrhtuner said:
Well as my unfortunate luck has it, I wanted to upgrade my old Nexus 4 to a LG G2 D801 unit. I bought one new-refurbished off ebay and it just arrived recently.
I tried to put in my WIND mobile sim card and realized the phone is not detecting it. After looking into the issue for the majority of the day, it seems that the phone is hard/sim locked.
I went into the area where one would go to unlock the phone, only to be greeted by this unfortunate message.
Now first thing I did was start searching the interwebz....and I can't seem to find much on this.
I am not sure what I can do. The shipping back to China, well that's out of the question due to the high cost.
I can't use the phone as it's a T-Mobile device.
I can't unlock the phone because it's hard locked.
Is there anything I can do to get it working? Does anybody know how I could possibly reset the counter for this?
Thank you in advance.
Click to expand...
Click to collapse
Hi and thank you for using XDA Assist
Unfortunally the phone is locked and only the T-Mobile carrier can work on it .
It is locked from factory default state. So there is nothing you can do to unlock it (from what i know).

nilac said:
Hi and thank you for using XDA Assist
Unfortunally the phone is locked and only the T-Mobile carrier can work on it .
It is locked from factory default state. So there is nothing you can do to unlock it (from what i know).
Click to expand...
Click to collapse
Hello, thanks for the reply. That's unfortunate for me I guess.
Now when you say, it's locked from the factory default state...If I drive down to the states and buy a T-Mobile LG G2 from the store, would that be also hardlocked?
I am trying to send this phone back to China and I know T-Mobile stores still have the LG G2 as certified pre-owned.

mrrhtuner said:
Hello, thanks for the reply. That's unfortunate for me I guess.
Now when you say, it's locked from the factory default state...If I drive down to the states and buy a T-Mobile LG G2 from the store, would that be also hardlocked?
I am trying to send this phone back to China and I know T-Mobile stores still have the LG G2 as certified pre-owned.
Click to expand...
Click to collapse
Yes if you buy another T-Mobile phone, you will stick on T-Mobile only and you will not have the ability to use other carrier other than T on that phone... But you will still be able to Root and make all those stuff but to change carrier will not be able to.
Regards

nilac said:
Yes if you buy another T-Mobile phone, you will stick on T-Mobile only and you will not have the ability to use other carrier other than T on that phone... But you will still be able to Root and make all those stuff but to change carrier will not be able to.
Regards
Click to expand...
Click to collapse
Thank you Nilac.
I am a bit confused. The phone I received, it seems like the SIM code unlock was entered 10 times wrong and thus is why the phone is hard locked to T-mobile now.
If I buy a phone from the T-Mobile store, it will be hardlocked also? I don't understand why it would be, since many people have those phones unlocked?

mrrhtuner said:
Thank you Nilac.
I am a bit confused. The phone I received, it seems like the SIM code unlock was entered 10 times wrong and thus is why the phone is hard locked to T-mobile now.
If I buy a phone from the T-Mobile store, it will be hardlocked also? I don't understand why it would be, since many people have those phones unlocked?
Click to expand...
Click to collapse
Unlocked but not "Unlocked" from carrier they still stick with that carrier.
If you are looking for example on the S6 forum you will see that there are separated forums for Verizon, T-Mobile etc... They are separated because the phone is not exactly the same as the international model as the carrier modified it, so a separated development needs to be done for that phone.....
You simply cannot uncarrier (from what i know) only if you took your phone to a professional guy who is super expert and can do it, but from what i know it's impossible to uncarrier a phone.... Better always to get an international one in order to avoid these problems

nilac said:
Unlocked but not "Unlocked" from carrier they still stick with that carrier.
If you are looking for example on the S6 forum you will see that there are separated forums for Verizon, T-Mobile etc... They are separated because the phone is not exactly the same as the international model as the carrier modified it, so a separated development needs to be done for that phone.....
You simply cannot uncarrier (from what i know) only if you took your phone to a professional guy who is super expert and can do it, but from what i know it's impossible to uncarrier a phone.... Better always to get an international one in order to avoid these problems
Click to expand...
Click to collapse
I think maybe I confused you or myself.
The T-Mobile LG G2 will work on the AWS frequency that I require here in Canada for WIND mobile.
If the phone is locked to T-mobile, I could use a service online, provide them the IMEI and the network the phone came from and then I would be given the unlock code to allow the phone to read a SIM card other then T-Mobile.
Example video:
https://www.youtube.com/watch?v=8m4ru062k_M
Notice when he puts in the prompt to get to the network settings, he can put in a PIN. When I tried that, I get the locked message.

mrrhtuner said:
I think maybe I confused you or myself.
The T-Mobile LG G2 will work on the AWS frequency that I require here in Canada for WIND mobile.
If the phone is locked to T-mobile, I could use a service online, provide them the IMEI and the network the phone came from and then I would be given the unlock code to allow the phone to read a SIM card other then T-Mobile.
Example video:
https://www.youtube.com/watch?v=8m4ru062k_M
Notice when he puts in the prompt to get to the network settings, he can put in a PIN. When I tried that, I get the locked message.
Click to expand...
Click to collapse
Ahh, yes i remember that i saw it also on Samsung Updates, a section where to unlock it....
Well it remains to you just to try then

Could a kind soul please confirm if my bootloader is locked?

i know some one will say search or some such but i have and right now am so tired and exhausted so please, if someone could just confirm it the bootloader is locked or if im just being tired and stupid and missing something
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

The device says locked, so yes the bootloader is locked. That information at the very last line is referring to your bootloader.

mikeprius said:
The device says locked, so yes the bootloader is locked. That information at the very last line is referring to your bootloader.
Click to expand...
Click to collapse
Thank you, so that means no fast oem unlock and then rooting, correct? there is no easy bootloader unlocking is there?

mark2410 said:
so that means no fast oem unlock and then rooting, correct? there is no easy bootloader unlocking is there?
Click to expand...
Click to collapse
Correct if you have the Verizon version. Not correct if you bought your phone from Google. That screen just means that your bootloader is currently locked. But it's trivial to unlock (and then root, if desired), as long as you don't have the Verizon version.

mikeprius said:
The device says locked, so yes the bootloader is locked. That information at the very last line is referring to your bootloader.
Click to expand...
Click to collapse
jss2 said:
Correct if you have the Verizon version. Not correct if you bought your phone from Google. That screen just means that your bootloader is currently locked. But it's trivial to unlock (and then root, if desired), as long as you don't have the Verizon version.
Click to expand...
Click to collapse
well..... neither. i in the UK and i got it from CEX so, basically second hand but still a shop so it can be returned if i cant unlock it. I have tried unlocking the bootloader but have been unable and as i not done it since my nexus 5 i can tell im so tired that if ive just missed soemthing silly or i cant unlock its bootloader. "Enable OEM Unlock" is greyed out in the dev menu

mark2410 said:
Thank you, so that means no fast oem unlock and then rooting, correct? there is no easy bootloader unlocking is there?
Click to expand...
Click to collapse
No. the idea of having a locked bootloader is so your phone is protected from the get-go. If you could unlock it and root it then the bootloader would be useless.
If you have been trying to unlock it and haven't been able to 1 of 2 (or possibly both issues) are present:
1. You have Verizon and they have updated the patch so Verizon users are not able to unlock unless a new exploit comes out.
2. You do not have fastboot and/or your phone drivers are not working, so fastboot is not properly working on your computer.
3. Both 1 & 2.

mark2410 said:
well..... neither. i in the UK and i got it from CEX so, basically second hand but still a shop so it can be returned if i cant unlock it. I have tried unlocking the bootloader but have been unable and as i not done it since my nexus 5 i can tell im so tired that if ive just missed soemthing silly or i cant unlock its bootloader. "Enable OEM Unlock" is greyed out in the dev menu
Click to expand...
Click to collapse
What version is the software? If it is 7.1.1 you are done. If it is 7.1 you can use depixel8 on it.

mark2410 said:
well..... neither. i in the UK and i got it from CEX so, basically second hand but still a shop so it can be returned if i cant unlock it. I have tried unlocking the bootloader but have been unable and as i not done it since my nexus 5 i can tell im so tired that if ive just missed soemthing silly or i cant unlock its bootloader. "Enable OEM Unlock" is greyed out in the dev menu
Click to expand...
Click to collapse
I'm not sure what that means with it being greyed out. I've seen others with that issue. Here in the United States that's not a problem, so it's likely something with the UK or carrier, or something else. I don't know any information beyond that.
---------- Post added at 02:43 PM ---------- Previous post was at 02:42 PM ----------
TonikJDK said:
What version is the software? If it is 7.1.1 you are done. If it is 7.1 you can use depixel8 on it.
Click to expand...
Click to collapse
He's in the UK. Verizon depixel8 is not applicable.

mikeprius said:
He's in the UK. Verizon depixel8 is not applicable.
Click to expand...
Click to collapse
It is an EE phone, that is what CEX has been selling. So yes depixel8 is applicable.

mikeprius said:
No. the idea of having a locked bootloader is so your phone is protected from the get-go. If you could unlock it and root it then the bootloader would be useless.
If you have been trying to unlock it and haven't been able to 1 of 2 (or possibly both issues) are present:
1. You have Verizon and they have updated the patch so Verizon users are not able to unlock unless a new exploit comes out.
2. You do not have fastboot and/or your phone drivers are not working, so fastboot is not properly working on your computer.
3. Both 1 & 2.
Click to expand...
Click to collapse
2 well peretty sure it was working fine, could use adb to find the device and reboot the phone no problem so no driver issues im aware of
TonikJDK said:
What version is the software? If it is 7.1.1 you are done. If it is 7.1 you can use depixel8 on it.
Click to expand...
Click to collapse
tried it did not work, ran, then would fail after a little bit, it is on 7.1.1
tbh im pretty sure its one thats come from EE so basically the same thing as verizon but the UK version of the devil in telco form. i think im just going to ahve te suck it up and pay the ridiculous price google want for one from them directly

mark2410 said:
2 well peretty sure it was working fine, could use adb to find the device and reboot the phone no problem so no driver issues im aware of
tried it did not work, ran, then would fail after a little bit, it is on 7.1.1
tbh im pretty sure its one thats come from EE so basically the same thing as verizon but the UK version of the devil in telco form. i think im just going to ahve te suck it up and pay the ridiculous price google want for one from them directly
Click to expand...
Click to collapse
Yea, you are done as far as unlocking is concerned. Sorry man.

TonikJDK said:
Yea, you are done as far as unlocking is concerned. Sorry man.
Click to expand...
Click to collapse
np, oh well now if i can just go back in time two weeks and just order one from google because of course now they are currently out of stock. :crying:
why the FFFFFFFFFF do networks lock the f ing bootloader of a bloody device that the point of is that its not full of network shi..... poo???

mark2410 said:
np, oh well now if i can just go back in time two weeks and just order one from google because of course now they are currently out of stock. :crying:
why the FFFFFFFFFF do networks lock the f ing bootloader of a bloody device that the point of is that its not full of network shi..... poo???
Click to expand...
Click to collapse
In the United States most of the major networks would subsidize or pay for some type of incentive for users to use their networks. They have an interest in keeping the users on their network and prevent taking the device to another network esp after paying incentives for it. I have an old Nexus 6 that Sprint paid for that I got at a very low price that is network locked to Sprint despite it being a global compatible network device.

mikeprius said:
In the United States most of the major networks would subsidize or pay for some type of incentive for users to use their networks. They have an interest in keeping the users on their network and prevent taking the device to another network esp after paying incentives for it. I have an old Nexus 6 that Sprint paid for that I got at a very low price that is network locked to Sprint despite it being a global compatible network device.
Click to expand...
Click to collapse
well no, people still pay for the device they just two it over 2 years rather than upfront. but anyway my point was more that people wanting to a buy a pixel probably want to becaues they dont want the networks to have enhanced / ruined it.
im just annoyed that i now have to go return the thing and waste half a day

mark2410 said:
well no, people still pay for the device they just two it over 2 years rather than upfront. but anyway my point was more that people wanting to a buy a pixel probably want to becaues they dont want the networks to have enhanced / ruined it.
im just annoyed that i now have to go return the thing and waste half a day
Click to expand...
Click to collapse
You are referring to either a payment plan or leasing which is different. In the past carriers used to offer 2 yr contracts which immediately subsidized the phone's entire cost. The Nexus 6 I was able to get brand new under $200 because of this. Verizon is packing in credit over 24 months, but this is still money that is being used as a subsidy.
http://www.droid-life.com/2016/11/22/verizon-black-friday-deals-pixel-xl/
Anyways good luck with the phone

At&t pixel 5 is carrier-locked

Does anyone know an unofficial way to unlock this? Otherwise it's going back.
Thanks

joemommasfat said:
Does anyone know an unofficial way to unlock this? Otherwise it's going back.
Thanks
Click to expand...
Click to collapse
Is it financed, or did you buy it outright? Mine is financed, but I assumed (like an idiot, after all this is at&t) that I would be able to unlock it after paying it off. Please don't tell me I'm stuck.

Mine is financed, but I have 14 days to return it. I thought it was a deal at $450, but if I can't root it, I'll have to get an unlocked one.

I'm not from the US but I think people on the OP7Pro would call up and saying there are going on a business trip abroad so could they please have the device unlocked.
It was a bit of a lottery if they got someone chill who would do it. The other option is to pay it off.
That might have been another US network though.
Sent from my Pixel 5 using XDA Labs

rav101 said:
I'm not from the US but I think people on the OP7Pro would call up and saying there are going on a business trip abroad so could they please have the device unlocked.
It was a bit of a lottery if they got someone chill who would do it. The other option is to pay it off.
That might have been another US network though.
Click to expand...
Click to collapse
This was the locked t-mo model, and that's how I got mine unlocked. I don't work at at&t anymore but when I did there would be no way to unlock it without it being paid off. However I was contracted to work with at&t and not directly employed by them, maybe someone would have permission to do so I'm just doubtful.

joemommasfat said:
Mine is financed, but I have 14 days to return it. I thought it was a deal at $450, but if I can't root it, I'll have to get an unlocked one.
Click to expand...
Click to collapse
Carrier locked is not the same as bootloader locked. As long as you can toggle the unlock bootloader setting in the developer options menu, you can root. You just can't insert the SIM of another carrier until your device is paid off.

You cannot toggle the OEM unlocking switch on carrier locked devices

joemommasfat said:
Mine is financed, but I have 14 days to return it. I thought it was a deal at $450, but if I can't root it, I'll have to get an unlocked one.
Click to expand...
Click to collapse
LOL, you just now discovered that carrier locked phones can't be rooted?

Tel864 said:
LOL, you just now discovered that carrier locked phones can't be rooted?
Click to expand...
Click to collapse
No, I discovered when I received the phone that at&t was carrier locking this phone. I was asking if anyone had found a way to side step this.

Tel864 said:
LOL, you just now discovered that carrier locked phones can't be rooted?
Click to expand...
Click to collapse
It's amazing the number of people who still don't know that carrier incentivized devices are locked and the exploit ship has long ago sailed away into the sunset.

l7777 said:
It's amazing the number of people who still don't know that carrier incentivized devices are locked and the exploit ship has long ago sailed away into the sunset.
Click to expand...
Click to collapse
What's truley amazing is that I thought I could ask a question on this forum without a bunch of 1337 know-it-alls being condescending.

joemommasfat said:
What's truley amazing is that I thought I could ask a question on this forum without a bunch of 1337 know-it-alls being condescending.
Click to expand...
Click to collapse
Apologies, no condescension intended. It looks like you've been rooting devices all the way back to the HTC M8. That may well have been one of the last devices that could be bootloader unlocked via exploit. I find it hard to believe that you have been active on XDA all this time and never read any posts regarding bootloader unlocking of Verizon branded/locked devices. The answer regarding bootloader unlock and root has been the same for many years now. Thus my statement that I'm amazed people are still not aware of this.

I didn't know that either. Guess all the phones I've purchased have been unlock devices.. My last phone was a samsung note 10 whick couldn't be unlocked.

if pixel 5 is anything like pixel 4 then the oem bootloader unlock option is tied to the sim lock status. for example my p4 was carrier lock to EE but i paid it off right away so i can sim unlock. becuz i read that once sim unlocked, the oem unlock toggle ungreys itself. this is exactly what happened and i was then able to unlock bootloader.
i read posts about at&t models when early researching the p4 and the way i remember it being explained was it is like apple unlocking system. the serial gets whitelisted for unlocking on google servers which then sim unlocks phone. but this also controls the oem unlock toggle! so basically sim lock status = oem unlock toggle ability status. but again this was for p4.
if youre willing to pay it off early you should be able to unlock. im debating going to p5 because of batteyr life on p4. otherwise love the phone. choices choices! anyway hope this info helps mate, good luck

vdevl said:
if pixel 5 is anything like pixel 4 then the oem bootloader unlock option is tied to the sim lock status. for example my p4 was carrier lock to EE but i paid it off right away so i can sim unlock. becuz i read that once sim unlocked, the oem unlock toggle ungreys itself. this is exactly what happened and i was then able to unlock bootloader.
i read posts about at&t models when early researching the p4 and the way i remember it being explained was it is like apple unlocking system. the serial gets whitelisted for unlocking on google servers which then sim unlocks phone. but this also controls the oem unlock toggle! so basically sim lock status = oem unlock toggle ability status. but again this was for p4.
if youre willing to pay it off early you should be able to unlock. im debating going to p5 because of batteyr life on p4. otherwise love the phone. choices choices! anyway hope this info helps mate, good luck
Click to expand...
Click to collapse
Thanks for that. Unfortunately if you pay it off early, you have to pay full price (which is somehow more than buying it straight from google). The discounted price only applies if you submit to the 30 month lock in. I returned the phone. Guess I'm sticking with the trusty 2xl for a little longer.

The carrier unlock and SIM unlock are tied together for T-Mobile and AT&T, only Verizon has the "OEM unlock" permanently stuck to OFF and they will not unlock it. I think they need to be pressured but it will take work. They have no excuse.
But AT&T and T-Mobile will unlock the OEM toggle when they SIM unlock, it was confirmed with Pixel 4 when they started selling those carrier-locked. Just usually have to pay off unless you can convince them early.

FYI....T-Mobile only sells the 4a 5G, not the 5. Could change as 5 stock comes back. Short supply right now.

Question 6a from Google: Can't unlock bootloader

Hi all,
just received my 6a directly from Google and I seem to be unable to unlock the bootloader.
The option "OEM unlocking" is greyed out and it says "Connect to the internet or contact your carrier.".
I connected it to the internet via Wifi and updated all the apps.
What can I do?
Best,
Mustkeg

Mustkeg said:
The option "OEM unlocking" is greyed out and it says "Connect to the internet or contact your carrier.".
Click to expand...
Click to collapse
You just answered your own question. While you may have purchased the device from Google, is it a "carrier" branded device for Big Red, AT&T, T-mobile..etc?
If so, then you'll have to contact the carrier to see if they will let you unlock it once it's paid off. Best bet is to return it for an "unlocked" model. Best of luck to you.

Badger50 said:
You just answered your own question. While to may have purchased the device from Google, is it a "carrier" branded device for Big Red, AT&T, T-mobile..etc?
If so, then you'll have to contact the carrier to see if they will let you unlock it once it's paid off. Best bet is to return it for an "unlocked" model. Best of luck to you.
Click to expand...
Click to collapse
That is exactly right. A warning to others, never buy a branded device even from Google.

I'm actually in the same boat here, purchased the Unlocked non-carrier branded Google Pixel 6a directly from the Google Store and "OEM Unlocking" is greyed out...contacted Google support about it and they had no idea why, transferred to a specialist and still no answers...they said they're going to look into it more and get back to me

I do not even have the choice to buy crappy "Verizon et al." locked variants in my country via the Google Store. I paid it in full up front and without any carrier bloat.
Just had a support chat with Google, they told me it's a bug and will be fixed in an update. Soon...ish.

hello from store google in france .this and write unlock
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Mustkeg said:
I do not even have the choice to buy crappy "Verizon et al." locked variants in my country via the Google Store. I paid it in full up front and without any carrier bloat.
Just had a support chat with Google, they told me it's a bug and will be fixed in an update. Soon...ish.
Click to expand...
Click to collapse
In some cases, the device just needs to be connected to the Internet for a while for OEM Unlocking to become available.
It is true that they can remedy this with a software update.
If OEM Unlocking is unavailable, this means that the ro.oem_unlock_supported property is set to 0.
If ro.oem_unlock_supported=1 then OEM Unlocking will be available in Developer Options. This toggles the get_unlock_ability property to 1, which informs the bootloader that unlocking is allowed.
I would request an RMA if this issue does not resolve itself. You paid for an unlocked device from Google; they should have sent you an unlocked device. When I ordered my Pixel 5, I unlocked it straight out of the box without even connecting to WiFi.

V0latyle said:
In some cases, the device just needs to be connected to the Internet for a while for OEM Unlocking to become available.
It is true that they can remedy this with a software update.
If OEM Unlocking is unavailable, this means that the ro.oem_unlock_supported property is set to 0.
If ro.oem_unlock_supported=1 then OEM Unlocking will be available in Developer Options. This toggles the get_unlock_ability property to 1, which informs the bootloader that unlocking is allowed.
I would request an RMA if this issue does not resolve itself. You paid for an unlocked device from Google; they should have sent you an unlocked device. When I ordered my Pixel 5, I unlocked it straight out of the box without even connecting to WiFi.
Click to expand...
Click to collapse
You're right. I definitely bought an unlocked device, but ADB getprop says [sys.oem_unlock_allowed]: [0].
I'll hold out for an eventual update for some days and if the end of the return window turns near, I'll return it.
Maybe other users will chime in soon and tell about their experiences with unlocking the 6a. There are not even factory images available at this point.

Mustkeg said:
You're right. I definitely bought an unlocked device, but ADB getprop says [sys.oem_unlock_allowed]: [0].
I'll hold out for an eventual update for some days and if the end of the return window turns near, I'll return it.
Maybe other users will chime in soon and tell about their experiences with unlocking the 6a. There are not even factory images available at this point.
Click to expand...
Click to collapse
To be honest, this has been a mystery for more than a decade. I cut my teeth on the OG Motorola Droid, back when the most common recovery was ClockWorkMod, and CyanogenMod was still in its infancy. Still, we haven't quite figured out exactly what sets the ro.oem_unlock_supported property, especially in circumstances like the Pixel series, where unlocked devices from Google are seemingly identical to carrier branded devices, and even run the exact same firmware - yet the latter remains locked. It's entirely possible that this property is set in hardware, and that Google manufactures devices specifically for carriers who don't want the devices to be unlockable.

Do you have Fastboot? If so, look up how to unlock bootloader with fastboot.
You can bypass Bootloader restrictions in some cases. What OS version are you on? What Version of Linux Kernel? You can find these answers in the "About" section.

V0latyle said:
To be honest, this has been a mystery for more than a decade. I cut my teeth on the OG Motorola Droid, back when the most common recovery was ClockWorkMod, and CyanogenMod was still in its infancy. Still, we haven't quite figured out exactly what sets the ro.oem_unlock_supported property, especially in circumstances like the Pixel series, where unlocked devices from Google are seemingly identical to carrier branded devices, and even run the exact same firmware - yet the latter remains locked. It's entirely possible that this property is set in hardware, and that Google manufactures devices specifically for carriers who don't want the devices to be unlockable.
Click to expand...
Click to collapse
If you recall this happened once before. I'm not sure which Pixel it was, perhaps the 3 or 4 but Google must have reset their IMEI database and then asked users to do a factory reset. That fixed it but it did require a wipe so beware once they fix it. It has to be the IMEI that allows or disallows the OEM switch since no one can find any other reason and how can they just globally reset the switch other than that. But I defer to the experts on this one.

Mustkeg said:
You're right. I definitely bought an unlocked device, but ADB getprop says [sys.oem_unlock_allowed]: [0].
I'll hold out for an eventual update for some days and if the end of the return window turns near, I'll return it.
Maybe other users will chime in soon and tell about their experiences with unlocking the 6a. There are not even factory images available at this point.
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just saw this part - so there are a few options to try then. Let me read the rest of the post to see whats already been done and ill list a few other options. Also, check out my post on BruteRoot for a collection of ways you can get temp root in order to go and edit the build prop. or unlock BL.

K0mraid3 said:
Do you have Fastboot? If so, look up how to unlock bootloader with fastboot.
You can bypass Bootloader restrictions in some cases. What OS version are you on? What Version of Linux Kernel? You can find these answers in the "About" section.
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This is a known issue with Google devices ever since the Nexus - Google branded devices purchased without a carrier plan are usually bootloader unlockable, while carrier branded devices, whether purchased from Google or from the carrier, are not. There is no known vulnerability that allows circumventing the bootloader lock.
bobby janow said:
If you recall this happened once before. I'm not sure which Pixel it was, perhaps the 3 or 4 but Google must have reset their IMEI database and then asked users to do a factory reset. That fixed it but it did require a wipe so beware once they fix it. It has to be the IMEI that allows or disallows the OEM switch since no one can find any other reason and how can they just globally reset the switch other than that. But I defer to the experts on this one.
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Interesting, I hadn't heard of that. I have heard of some TMobile users being able to request a bootloader unlock through their carrier once the device is paid off.
The problem with the IMEI database theory is that it could be safely assumed that every device would not be unlockable until it was able to connect to the Internet. Most of us with unbranded devices have been able to unlock them right out of the box without even setting up WiFi.

Just received mine, went into developer options (after connecting to wifi) and it's greyed out for me as well. no system update available so i went to check the factory images and there are only 2 for the 6a, one for japan and another for verizon. mine is a non-verizon model, but i plan to use it on their service, none for the generic device. i have not inserted my sim card yet.
I then tried updating all apps, play services, etc. and then restarted. still grayed out. factory reset, still grayed out.
very frustrating....dying to get rid of my 4a5g which overheats constantly....

hochoch said:
Just received mine, went into developer options (after connecting to wifi) and it's greyed out for me as well. no system update available so i went to check the factory images and there are only 2 for the 6a, one for japan and another for verizon. mine is a non-verizon model, but i plan to use it on their service, none for the generic device. i have not inserted my sim card yet.
I then tried updating all apps, play services, etc. and then restarted. still grayed out. factory reset, still grayed out.
very frustrating....dying to get rid of my 4a5g which overheats constantly....
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The first factory images are dated 220601.
My 6a runs a "220123" build.
Let's hope the international 6a factory builds are also newer and include the fix.

Mustkeg said:
The first factory images are dated 220601.
My 6a runs a "220123" build.
Let's hope the international 6a factory builds are also newer and include the fix.
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Click to collapse
Looks like we'll have to wait until after the weekend...finger's crossed: https://9to5google.com/2022/07/28/pixel-6a-factory-images/
"Google told us that the August security patch is coming in a matter of days (i.e., Monday) and will be the first update."

V0latyle said:
This is a known issue with Google devices ever since the Nexus - Google branded devices purchased without a carrier plan are usually bootloader unlockable, while carrier branded devices, whether purchased from Google or from the carrier, are not. There is no known vulnerability that allows circumventing the bootloader lock.
Interesting, I hadn't heard of that. I have heard of some TMobile users being able to request a bootloader unlock through their carrier once the device is paid off.
The problem with the IMEI database theory is that it could be safely assumed that every device would not be unlockable until it was able to connect to the Internet. Most of us with unbranded devices have been able to unlock them right out of the box without even setting up WiFi.
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I won't swear to it but my P6 was not unlockable until I connected to the internet via wifi or carrier. I"d be curious to see what others have experienced to either confirm or deny what I remember. But in the other instance a year or so ago it seemed to some of us that they had to update their IMEI database, factory reset and then it was registered to allow unlock. No one was entirely sure though but they fixed all of them with one back end update. What else could it have been? As you stated the devices and images are identical. That's why I don't think the August update will do anything at this point. They will have to do something similar, whatever that was, since there was no software update for those affected just a factory reset.

bobby janow said:
I won't swear to it but my P6 was not unlockable until I connected to the internet via wifi or carrier. I"d be curious to see what others have experienced to either confirm or deny what I remember. But in the other instance a year or so ago it seemed to some of us that they had to update their IMEI database, factory reset and then it was registered to allow unlock. No one was entirely sure though but they fixed all of them with one back end update. What else could it have been? As you stated the devices and images are identical. That's why I don't think the August update will do anything at this point. They will have to do something similar, whatever that was, since there was no software update for those affected just a factory reset.
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Click to collapse
As a last ditch effort, I popped in my sim card (verizon) and it triggered an update to the June security patch (40mb update that took forever). I was hopeful that this would fix things, but it still greyed out.
new build # is SD2A.220601.004

Just received my "unlocked" Pixel 6a direct from Google and indeed the entry in Developer Options to unlock the bootloader is greyed out.

Just adding to the list that I also received an "unlocked," carrier agnostic, 6a from Google with the bootloader unlock grayed out.

Question I can't find any solution for my tmo pixel 7 pro

People have denied that this even is something that can be on this phone. I've search everywhere any advice, I reached out to my carrier, I've even just given it time. The checkin dialer code verifies on connected to Internet but still, my OEM unlock is grayed out and says connect to the Internet or contact your carrier. It's some bs. I've read this is what Verizon models will display and it's a lost cause but this was a brand new tmo pixel 7 pro and I triple checked the packaging it has the T-Mobile information inside the box and the seal states it tmo. I just wanna unlock my bootloader. I've ran out of ideas and looked everywhere, so I'm posting to get some advice please if you have anything lemme know.
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abbbennett12353 said:
People have denied that this even is something that can be on this phone. I've search everywhere any advice, I reached out to my carrier, ....
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Click to collapse
And what did the carrier say?

Regardless of which carrier you have, you must fully pay off the device before you can have them normally allow for OEM unlocking if you did not purchase the "factory unlocked" version of the device. Of course, there are ways around that via contacting your carrier before fully paying off the device. But you mentioned that you had contacted them.
So, as @bobby janow said: what did the carrier say?

Contact tmo thru Twitter tech support until u get someone to unlock the BL.. Keep trying

bobby janow said:
And what did the carrier say?
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Click to collapse
The carrier had no clue what it was and they weren't sure what to do I spoke with several people and nothing. ive gotten many devices unlocked by pestering the Twitter folk till they unlock it and here is the kicker I've had 2 tmo people try to unlock it now it didn't let them and even paid a company to try and it says it is blocked for potential motherboard replacement. But its a brand new phone. I have the op 10 pro still on contract rooted unlocked obv and twrp on it as of a few days ago. Just this phone is being weird

You cannot unlock without a full sim unlock. Not a temporary one.
@tmobilehelp on Twitter can help you.

LLStarks said:
You cannot unlock without a full sim unlock. Not a temporary one.
@tmobilehelp on Twitter can help you.
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I know you can't. my new phone is blocked from getting the full SIM lock. Which I don't get how.

abbbennett12353 said:
I know you can't. my new phone is blocked from getting the full SIM lock. Which I don't get how.
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Is the prompt asking for and internet connection or contacting the carrier normal?

abbbennett12353 said:
I know you can't. my new phone is blocked from getting the full SIM lock. Which I don't get how.
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Click to collapse
Dude, never, ever, ever buy a phone from a carrier if you plan to unlock/root your phone.

HipKat said:
Dude, never, ever, ever buy a phone from a carrier if you plan to unlock/root your phone.
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Click to collapse
Yo the TMobile people lied to me and screwed sending me 3 broken OnePlus 10 pros one after the other through insurance and then I got drunk and spent 8 hours *****ing and they gave me a brand new 10 pro and a new pixel 7 pro completely free of charge

abbbennett12353 said:
Yo the TMobile people lied to me and screwed sending me 3 broken OnePlus 10 pros one after the other through insurance and then I got drunk and spent 8 hours *****ing and they gave me a brand new 10 pro and a new pixel 7 pro completely free of charge
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Click to collapse
Can I really complain that much!?!?!

Btw I have discovered a lot of Verizon deep links and bs in activity launcher does anyone know what numbers of the IMEI determine the carrier for verizon

I just got my Pixel 7 PRO yestersday. In the same day I had it unlocked and a custom ROM put on it. Although I was honest and told them I needed it unlocked for development reasons. Plus I've had 3 phones through them that were sim unlocked before being paid off. I guess part of it might be a trust thing.

I'll just get a new pixel it's just a dumb fault I guess yes I know it has to be paid to do the permanent unlock except through Twitter it's a strange issue that I have

apophis9283 said:
I just got my Pixel 7 PRO yestersday. In the same day I had it unlocked and a custom ROM put on it. Although I was honest and told them I needed it unlocked for development reasons. Plus I've had 3 phones through them that were sim unlocked before being paid off. I guess part of it might be a trust thing.
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Click to collapse
I'm Genuinely a great customer to them I've had several unlocked early and currently have the oneplus unlocked the pixel though was denyed for unlock even by the TMobile employees

The best thing you can do is take it slow and easy and keep trying different people. You can always try hitting them up on Twitter

apophis9283 said:
The best thing you can do is take it slow and easy and keep trying different people. You can always try hitting them up on Twitter
Click to expand...
Click to collapse
Oh I know I genuinely don't have a hard time with it the devices is broked completely banned from getting permanent unlocks I just paid for a IMEI check and have in the past as well. 2 tmo people have genuinely tried to do unlock it already and their system wouldn't even allow it so I'm Gunna just get a new one for 5 bucks with insurance

abbbennett12353 said:
Oh I know I genuinely don't have a hard time with it the devices is broked completely banned from getting permanent unlocks I just paid for a IMEI check and have in the past as well. 2 tmo people have genuinely tried to do unlock it already and their system wouldn't even allow it so I'm Gunna just get a new one for 5 bucks with insurance
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Click to collapse
They can do it. They're just choosing not to. The same day I got my pixel 7 pro I had it unlocked. So I know they can do it

abbbennett12353 said:
The carrier had no clue what it was and they weren't sure what to do I spoke with several people and nothing. ive gotten many devices unlocked by pestering the Twitter folk till they unlock it and here is the kicker I've had 2 tmo people try to unlock it now it didn't let them and even paid a company to try and it says it is blocked for potential motherboard replacement. But its a brand new phone. I have the op 10 pro still on contract rooted unlocked obv and twrp on it as of a few days ago. Just this phone is being weird
Click to expand...
Click to collapse
@avid_droid went through the exact same thing (t-mobile, not first time unlocking, talking through twitter, reaching reps who don' t know anything, etc.)...
I'll link his thread speaking on it below...maybe you can commiserate together
TMobile shenanigans
So as of late, TMobile doesn't unlock devices now unless you meet their requirements. The 40 day connected and paid off rule. Impressed they are tight on this now. I recently had a OnePlus 9 pro that was paid off and bought elsewhere and they...
forum.xda-developers.com

Lemme show you one sec