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[Completed] New LG G2 phone - this phone is permanently locked and cannot be unlocked

Well as my unfortunate luck has it, I wanted to upgrade my old Nexus 4 to a LG G2 D801 unit. I bought one new-refurbished off ebay and it just arrived recently.
I tried to put in my WIND mobile sim card and realized the phone is not detecting it. After looking into the issue for the majority of the day, it seems that the phone is hard/sim locked.
I went into the area where one would go to unlock the phone, only to be greeted by this unfortunate message.
{
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"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Now first thing I did was start searching the interwebz....and I can't seem to find much on this.
I am not sure what I can do. The shipping back to China, well that's out of the question due to the high cost.
I can't use the phone as it's a T-Mobile device.
I can't unlock the phone because it's hard locked.
Is there anything I can do to get it working? Does anybody know how I could possibly reset the counter for this?
Thank you in advance.

mrrhtuner said:
Well as my unfortunate luck has it, I wanted to upgrade my old Nexus 4 to a LG G2 D801 unit. I bought one new-refurbished off ebay and it just arrived recently.
I tried to put in my WIND mobile sim card and realized the phone is not detecting it. After looking into the issue for the majority of the day, it seems that the phone is hard/sim locked.
I went into the area where one would go to unlock the phone, only to be greeted by this unfortunate message.
Now first thing I did was start searching the interwebz....and I can't seem to find much on this.
I am not sure what I can do. The shipping back to China, well that's out of the question due to the high cost.
I can't use the phone as it's a T-Mobile device.
I can't unlock the phone because it's hard locked.
Is there anything I can do to get it working? Does anybody know how I could possibly reset the counter for this?
Thank you in advance.
Click to expand...
Click to collapse
Hi and thank you for using XDA Assist
Unfortunally the phone is locked and only the T-Mobile carrier can work on it .
It is locked from factory default state. So there is nothing you can do to unlock it (from what i know).

nilac said:
Hi and thank you for using XDA Assist
Unfortunally the phone is locked and only the T-Mobile carrier can work on it .
It is locked from factory default state. So there is nothing you can do to unlock it (from what i know).
Click to expand...
Click to collapse
Hello, thanks for the reply. That's unfortunate for me I guess.
Now when you say, it's locked from the factory default state...If I drive down to the states and buy a T-Mobile LG G2 from the store, would that be also hardlocked?
I am trying to send this phone back to China and I know T-Mobile stores still have the LG G2 as certified pre-owned.

mrrhtuner said:
Hello, thanks for the reply. That's unfortunate for me I guess.
Now when you say, it's locked from the factory default state...If I drive down to the states and buy a T-Mobile LG G2 from the store, would that be also hardlocked?
I am trying to send this phone back to China and I know T-Mobile stores still have the LG G2 as certified pre-owned.
Click to expand...
Click to collapse
Yes if you buy another T-Mobile phone, you will stick on T-Mobile only and you will not have the ability to use other carrier other than T on that phone... But you will still be able to Root and make all those stuff but to change carrier will not be able to.
Regards

nilac said:
Yes if you buy another T-Mobile phone, you will stick on T-Mobile only and you will not have the ability to use other carrier other than T on that phone... But you will still be able to Root and make all those stuff but to change carrier will not be able to.
Regards
Click to expand...
Click to collapse
Thank you Nilac.
I am a bit confused. The phone I received, it seems like the SIM code unlock was entered 10 times wrong and thus is why the phone is hard locked to T-mobile now.
If I buy a phone from the T-Mobile store, it will be hardlocked also? I don't understand why it would be, since many people have those phones unlocked?

mrrhtuner said:
Thank you Nilac.
I am a bit confused. The phone I received, it seems like the SIM code unlock was entered 10 times wrong and thus is why the phone is hard locked to T-mobile now.
If I buy a phone from the T-Mobile store, it will be hardlocked also? I don't understand why it would be, since many people have those phones unlocked?
Click to expand...
Click to collapse
Unlocked but not "Unlocked" from carrier they still stick with that carrier.
If you are looking for example on the S6 forum you will see that there are separated forums for Verizon, T-Mobile etc... They are separated because the phone is not exactly the same as the international model as the carrier modified it, so a separated development needs to be done for that phone.....
You simply cannot uncarrier (from what i know) only if you took your phone to a professional guy who is super expert and can do it, but from what i know it's impossible to uncarrier a phone.... Better always to get an international one in order to avoid these problems

nilac said:
Unlocked but not "Unlocked" from carrier they still stick with that carrier.
If you are looking for example on the S6 forum you will see that there are separated forums for Verizon, T-Mobile etc... They are separated because the phone is not exactly the same as the international model as the carrier modified it, so a separated development needs to be done for that phone.....
You simply cannot uncarrier (from what i know) only if you took your phone to a professional guy who is super expert and can do it, but from what i know it's impossible to uncarrier a phone.... Better always to get an international one in order to avoid these problems
Click to expand...
Click to collapse
I think maybe I confused you or myself.
The T-Mobile LG G2 will work on the AWS frequency that I require here in Canada for WIND mobile.
If the phone is locked to T-mobile, I could use a service online, provide them the IMEI and the network the phone came from and then I would be given the unlock code to allow the phone to read a SIM card other then T-Mobile.
Example video:
https://www.youtube.com/watch?v=8m4ru062k_M
Notice when he puts in the prompt to get to the network settings, he can put in a PIN. When I tried that, I get the locked message.

mrrhtuner said:
I think maybe I confused you or myself.
The T-Mobile LG G2 will work on the AWS frequency that I require here in Canada for WIND mobile.
If the phone is locked to T-mobile, I could use a service online, provide them the IMEI and the network the phone came from and then I would be given the unlock code to allow the phone to read a SIM card other then T-Mobile.
Example video:
https://www.youtube.com/watch?v=8m4ru062k_M
Notice when he puts in the prompt to get to the network settings, he can put in a PIN. When I tried that, I get the locked message.
Click to expand...
Click to collapse
Ahh, yes i remember that i saw it also on Samsung Updates, a section where to unlock it....
Well it remains to you just to try then

AT&T Pixel 4 XL Has a Locked Bootloader

Here is a screenshot from the Developer options. Now we know.
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
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"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
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Time to wait to see if we can unlock this bad boy unofficially. The wait begins.

Ya T-Mobile also

Again, unless I'm completely off, it makes perfect sense that that switch is disabled. Until you fully pay for the device, I wouldn't allow it either. It may still not work, but that certainly explains why it doesn't, now. Carrier lock = sim lock. Unlock the sim, you unlock the carrier. No carrier lock, voila.

ZeroKool76 said:
gain, unless I'm completely off, it makes perfect sense that that switch is disabled. Until you fully pay for the device, I wouldn't allow it either. It may still not work, but that certainly explains why it doesn't, now. Carrier lock = sim lock. Unlock the sim, you unlock the carrier. No carrier lock, voila.
Click to expand...
Click to collapse
This for Bootloader unlocking, not carrier unlocking.

I remember my Nexus 6 on at&t had a unlocked bootloader

Zero is right, the OEM unlock switch will be grayed out on most carrier locked devices irregardless of whether the bootloader can be unlocked until the carried lock is removed.

KillerBytes said:
Here is a screenshot from the Developer options. Now we know.
Time to wait to see if we can unlock this bad boy unofficially. The wait begins.
Click to expand...
Click to collapse
It's ATT. Did you really expect it to be unlocked?
Pay it off. Get sim unlock. Get bootloader unlock.
I'll have mine paid off in less than a month. Then we will know.

antiochasylum said:
It's ATT. Did you really expect it to be unlocked?
Pay it off. Get sim unlock. Get bootloader unlock.
I'll have mine paid off in less than a month. Then we will know.
Click to expand...
Click to collapse
I'm waiting at least a month before I pay it off then I'll do the same.

Just a thought, pull your sim, factory reset and see if it will let you unlock. Then put your sim back in. Also, there is options to root even when locked on the Verizon model, I would think it would work on ATT. FWIW.

tbtaf said:
Just a thought, pull your sim, factory reset and see if it will let you unlock. Then put your sim back in. Also, there is options to root even when locked on the Verizon model, I would think it would work on ATT. FWIW.
Click to expand...
Click to collapse
Tell me more about this other option to root with a locked bootloader

antiochasylum said:
It's ATT. Did you really expect it to be unlocked?
Pay it off. Get sim unlock. Get bootloader unlock.
I'll have mine paid off in less than a month. Then we will know.
Click to expand...
Click to collapse
I am sorry to be the bearer of bad news - BUT, ATT, TMOBILE and VERIZON all have LOCKED Bootloaders - they will not be unlocked when you pay it off. Period. Won't happen. Don't get your hopes up.
The Only hope (however slim) is for someone to figure out a way to do it with custom code - but frankly that has not been done on an ATT Phone in YEARS - I don't expect it will happen ever.
I wish this wasn't true, but you can take it the bank, the bootloader on those phones is locked tight and are going to stay that way for a long time.

Geekser said:
I am sorry to be the bearer of bad news - BUT, ATT, TMOBILE and VERIZON all have LOCKED Bootloaders - they will not be unlocked when you pay it off. Period. Won't happen. Don't get your hopes up.
The Only hope (however slim) is for someone to figure out a way to do it with custom code - but frankly that has not been done on an ATT Phone in YEARS - I don't expect it will happen ever.
I wish this wasn't true, but you can take it the bank, the bootloader on those phones is locked tight and are going to stay that way for a long time.
Click to expand...
Click to collapse
Ok, but TMobile users have already had theirs unlocked, and Verizon as well. So you info is incorrect. I have insides at ATT. We will see soon enough, and if not oh well. I enjoy the phone how it is. It's great for me

Geekser said:
I am sorry to be the bearer of bad news - BUT, ATT, TMOBILE and VERIZON all have LOCKED Bootloaders - they will not be unlocked when you pay it off. Period. Won't happen. Don't get your hopes up.
The Only hope (however slim) is for someone to figure out a way to do it with custom code - but frankly that has not been done on an ATT Phone in YEARS - I don't expect it will happen ever.
I wish this wasn't true, but you can take it the bank, the bootloader on those phones is locked tight and are going to stay that way for a long time.
Click to expand...
Click to collapse
That's cap, someone unlocked their T-Mobile one

antiochasylum said:
Ok, but TMobile users have already had theirs unlocked, and Verizon as well. So you info is incorrect. I have insides at ATT. We will see soon enough, and if not oh well. I enjoy the phone how it is. It's great for me
Click to expand...
Click to collapse
not their bootloaders..not that i am aware of ...
i could be wrong. of course...let me know which tmobile phone you are talking about. id be interested in finding out more...if they are in fact unlocked...

Geekser said:
not their bootloaders..not that i am aware of ...
i could be wrong. of course...let me know which tmobile phone you are talking about. id be interested in finding out more...if they are in fact unlocked...
Click to expand...
Click to collapse
Yes, bootloader. They contacted and got sim unlocked, and was able to bootloader unlock.
I'm 99% sure once you sim unlock, you'll be able to bootloader unlock on the ATT one. Because it says, not available on carrier locked devices. Once it's not carrier locked, you can unlock.

antiochasylum said:
Yes, bootloader. They contacted and got sim unlocked, and was able to bootloader unlock.
I'm 99% sure once you sim unlock, you'll be able to bootloader unlock on the ATT one. Because it says, not available on carrier locked devices. Once it's not carrier locked, you can unlock.
Click to expand...
Click to collapse
my appologies, i was given bad info. i was told by someone who has been around a lot longer than I that they were locked just like Samsung devices. I am glad to hear i was wrong.

Geekser said:
my appologies, i was given bad info. i was told by someone who has been around a lot longer than I that they were locked just like Samsung devices. I am glad to hear i was wrong.
Click to expand...
Click to collapse
Yes even OnePlus devices sold by t mobile we're unlockable once a Sim unlock was granted, either by paying off or using a traveling excuse for Sim unlock

tbtaf said:
Just a thought, pull your sim, factory reset and see if it will let you unlock. Then put your sim back in. Also, there is options to root even when locked on the Verizon model, I would think it would work on ATT. FWIW.
Click to expand...
Click to collapse
I don't think that will work since that lock is probably part of custom software from AT&T. As soon as you put the SIM back in it will either automatically download that software or tell you there is an update (that would be custom from AT&T). If it's the second case then you could not install the update but since every update after that would be the same situation you'd never be able to update.

jimv1983 said:
I don't think that will work since that lock is probably part of custom software from AT&T. As soon as you put the SIM back in it will either automatically download that software or tell you there is an update (that would be custom from AT&T). If it's the second case then you could not install the update but since every update after that would be the same situation you'd never be able to update.
Click to expand...
Click to collapse
Custom software? No. This is the stock Google image with 3 att apps installed once you boot with an ATT sim card.
And no it won't be like that. After unlocking the bootloader you can flash the Google image. And you'd never have ATT attached to the phone again.

So have we seen anyone who has SIM-unlocked their AT&T device and then successfully unlocked the bootloader?

I ordered the device from ebay oneplus 7 pro tmobile network lock

I ordered the device from ebay
And it is locked in tmobile
It has a network lock
I live in Israel and have no one to talk to to unlock the solution anyone has
please help me
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I'm not sure about this, someone else probably knows more, but I think that's because whoever bought it originally is still in a contract with the phone, or they are still paying on it. I've heard of being able to contact one plus and getting an unlock code but I think you have to pay for that.
Like I said there I might be wrong
Sent from my OnePlus 7 Pro using Tapatalk
---------- Post added at 06:46 AM ---------- Previous post was at 06:44 AM ----------
https://itstillworks.com/unlock-network-locked-phone-7205259.html
Sent from my OnePlus 7 Pro using Tapatalk

Might want to flash the international firmware to unlock it.

maorcm said:
I ordered the device from ebay
And it is locked in tmobile
It has a network lock
I live in Israel and have no one to talk to to unlock the solution anyone has
please help me
Click to expand...
Click to collapse
You could try actually searching the op7 pro section for the thread that literally says "This is how to get your t-mobile locked phone unlocked".
---------- Post added at 03:03 PM ---------- Previous post was at 03:02 PM ----------
Greatness83 said:
Might want to flash the international firmware to unlock it.
Click to expand...
Click to collapse
The international firmware from my understanding will NOT unlock it...not sim unlock anyway.....it has to be unlocked BEFORE switching to international. If he switches before unlocking it then he's gonna have to switch BACK to get it unlocked.

famewolf said:
The international firmware from my understanding will NOT unlock it...not sim unlock anyway.....it has to be unlocked BEFORE switching to international. If he switches before unlocking it then he's gonna have to switch BACK to get it unlocked.
Click to expand...
Click to collapse
He can flash Android Q Developer Preview 3 first.....
Still worked for me when I got my OP7 Pro a month ago.
After that, than proceed to flash international

Greatness83 said:
He can flash Android Q Developer Preview 3 first.....
Still worked for me when I got my OP7 Pro a month ago.
After that, than proceed to flash international
Click to expand...
Click to collapse
Can this unlock have a solution to that?
Is there a guide to unlocking it?

maorcm said:
Can this unlock have a solution to that?
Is there a guide to unlocking it?
Click to expand...
Click to collapse
help me

maorcm said:
help me
Click to expand...
Click to collapse
Dude, just do a search. There's a guide and thread that can answer all your questions.
It works because I did it

Greatness83 said:
Dude, just do a search. There's a guide and thread that can answer all your questions.
It works because I did it
Click to expand...
Click to collapse
I opened the bootloader
With Android Q3
I still have a doubt lock
Tell me a guide on how to film the unlock provider

I've found flashing firmware has unlocked Android phones in the past

send me bro plz

Please if there is a way to release the lock
help me https://img.techpowerup.org/200531/100073683-130659661946420-3001325474317074432-o.jpg

I have a T-Mobile OnePlus 7 Pro.
To SIM Unlock it, you pretty much need to be in the US, with a T-Mobile SIM inserted, contacting T-Mobile customer support....
Since you're in Israel, this sounds impossible.
You have to return this phone to the guy on eBay that sold it to you.
Without this phone being SIM-Unlocked first, it'll be useless in your country with no service.
You should look into buying the Global/International model of this phone next time, not the T-Mobile model.

As a tmo op7pro user who has gone through the unlock process; if the unlock button doesn't work in the unlock app, then you'll have to pay one of those sketchy sites some money to make the app work. It's the only known way to unlock the phone I believe.
---------- Post added at 01:45 AM ---------- Previous post was at 01:42 AM ----------
Have you actually tried using the preinstalled unlock app?

maorcm said:
I opened the bootloader
With Android Q3
I still have a doubt lock
Tell me a guide on how to film the unlock provider
Click to expand...
Click to collapse
Simple search guy...
https://www.xda-developers.com/t-mobile-oneplus-7-pro-root-tutorial/
---------- Post added at 07:04 AM ---------- Previous post was at 07:01 AM ----------
maorcm said:
Please if there is a way to release the lock
help me https://img.techpowerup.org/200531/100073683-130659661946420-3001325474317074432-o.jpg
Click to expand...
Click to collapse
Also you most likely didn't flash the right rom, but that wouldn't be on the international version
You'll know if it's unlocked if the OEM unlock is not greyed out in the developer settings

Ae3NerdGod said:
Have you actually tried using the preinstalled unlock app?
Click to expand...
Click to collapse
^^^^^^^^^^
THIS @maorcm
Go to SETTINGS > WI-FI & INTERNET > SIM & NETWORK > ADVANCED > (NETWORK UNLOCK) > CONTINUE > PERMANENT UNLOCK.
If you're able to run this & you get the unlock failed, then, you're pretty much out of luck, again, less finding a paid unlock service or getting a refund from eBay.
Even if you do manage to get it SIM Unlocked, this does not automatically open the phone for use on another carrier.
It could be on a separate blacklist for financing issues (the seller didn't pay it off before you got it).
IDK if your carrier would honor this blacklist, but, if it's still not useable after a SIM Unlock, that would explain it.
Ditto, actually more so, if the phone was reported stolen. If the latter is true, it wouldn't be worth the effort to make it usable.
If it were me, I'd start the refund process with eBay/PayPal/etc....., or, sell it as a WI-FI only device/for parts.
Not to sound preachy, but, if what you paid for it on eBay was a steal, well, it probably was......

KOLIOSIS said:
^^^^^^^^^^
THIS @maorcm
Even if you do manage to get it SIM Unlocked, this does not automatically open the phone for use on another carrier.
It could be on a separate blacklist for financing issues (the seller didn't pay it off before you got it).
Ditto, actually more so, if the phone was reported stolen. If the latter is true, it wouldn't be worth the effort to make it usable.
If it were me, I'd start the refund process with eBay/PayPal/etc....., or, sell it as a WI-FI only device/for parts.
Not to sound preachy, but, if what you paid for it on eBay was a steal, well, it probably was......
Click to expand...
Click to collapse
I agree with these points.
As I also mentioned earlier, I think OP really needs to get a refund from that eBay seller and return the phone.
Near impossible to unlock it in a different country.
The sketchy unlock sites are not guaranteed to work for the T-Mobile Unlock App because it requires an 'inside-man' that actually works for T-Mobile to help grant access for you to use the Unlock App.

Greatness83 said:
Simple search guy...
https://www.xda-developers.com/t-mobile-oneplus-7-pro-root-tutorial/
---------- Post added at 07:04 AM ---------- Previous post was at 07:01 AM ----------
Also you most likely didn't flash the right rom, but that wouldn't be on the international version
That's why you gotta read and SEARCH and read it again!!!
You'll know if it's unlocked if the OEM unlock is not greyed out in the developer settings
Click to expand...
Click to collapse
I think he needs it sim unlocked, not rooted/bl unlocked
---------- Post added at 09:17 AM ---------- Previous post was at 09:15 AM ----------
KOLIOSIS said:
^^^^^^^^^^
THIS @maorcm
Go to SETTINGS > WI-FI & INTERNET > SIM & NETWORK > ADVANCED > (NETWORK UNLOCK) > CONTINUE > PERMANENT UNLOCK.
If you're able to run this & you get the unlock failed, then, you're pretty much out of luck, again, less finding a paid unlock service or getting a refund from eBay.
Even if you do manage to get it SIM Unlocked, this does not automatically open the phone for use on another carrier.
It could be on a separate blacklist for financing issues (the seller didn't pay it off before you got it).
IDK if your carrier would honor this blacklist, but, if it's still not useable after a SIM Unlock, that would explain it.
Ditto, actually more so, if the phone was reported stolen. If the latter is true, it wouldn't be worth the effort to make it usable.
If it were me, I'd start the refund process with eBay/PayPal/etc....., or, sell it as a WI-FI only device/for parts.
Not to sound preachy, but, if what you paid for it on eBay was a steal, well, it probably was......
Click to expand...
Click to collapse
For me on TMobile stock rom it was in the app drawer, named unlock.

Ae3NerdGod said:
For me on TMobile stock rom it was in the app drawer, named unlock.
Click to expand...
Click to collapse
Yeah, this is my 2nd go-around with the OnePlus 7 Pro & IIRC, that was the case with me as well on the 1st one.
However, this time (just got the phone again four days ago) the app was not in the app drawer. I tried to side-load it & it force-closed.
I think T-Mobile is incorporating the unlock function into the system settings on newer devices & on updates to older phones.
I immediately installed all pending updates out of the box, didn't check the app drawer until after all pending updates were installed, so, it may have been present on the older firmware (mine was on Android 9 with the July 2019 update out of the box).
Regardless, I believe the system settings unlock is the way T-Mobile is going from here on out, as that was the case on my OnePlus 8 & Note 10+ 5G.

Why did you order the T-Mobile locked one and not the unlocked one if you knew you were not going to be using T-Mobile. Because it was cheaper? Definitely you should open an eBay NOT AS DESCRIBED case. This is definitely seller fault.
Big business proposition for you. Unlocked iPhones sell for $200 more than T-Mobile locked ones. You should buy all of the T-Mobile locked ones, click "unlock" and then make $200 profit with every phone and if you can't open EBAY NOT AS DESCRIBED case and leave negative feedback for seller.
Definitely do not take 5 minutes to read through the forum or contact the guy who is willing to DO IT FOR FREE. You should force seller to pay return shipping from Israel too because this is 100% seller fault. Also did you have to pay VAT and import duty. Not fair. Not fair at all.

Question 6a from Google: Can't unlock bootloader

Hi all,
just received my 6a directly from Google and I seem to be unable to unlock the bootloader.
The option "OEM unlocking" is greyed out and it says "Connect to the internet or contact your carrier.".
I connected it to the internet via Wifi and updated all the apps.
What can I do?
Best,
Mustkeg

Mustkeg said:
The option "OEM unlocking" is greyed out and it says "Connect to the internet or contact your carrier.".
Click to expand...
Click to collapse
You just answered your own question. While you may have purchased the device from Google, is it a "carrier" branded device for Big Red, AT&T, T-mobile..etc?
If so, then you'll have to contact the carrier to see if they will let you unlock it once it's paid off. Best bet is to return it for an "unlocked" model. Best of luck to you.

Badger50 said:
You just answered your own question. While to may have purchased the device from Google, is it a "carrier" branded device for Big Red, AT&T, T-mobile..etc?
If so, then you'll have to contact the carrier to see if they will let you unlock it once it's paid off. Best bet is to return it for an "unlocked" model. Best of luck to you.
Click to expand...
Click to collapse
That is exactly right. A warning to others, never buy a branded device even from Google.

I'm actually in the same boat here, purchased the Unlocked non-carrier branded Google Pixel 6a directly from the Google Store and "OEM Unlocking" is greyed out...contacted Google support about it and they had no idea why, transferred to a specialist and still no answers...they said they're going to look into it more and get back to me

I do not even have the choice to buy crappy "Verizon et al." locked variants in my country via the Google Store. I paid it in full up front and without any carrier bloat.
Just had a support chat with Google, they told me it's a bug and will be fixed in an update. Soon...ish.

hello from store google in france .this and write unlock
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Mustkeg said:
I do not even have the choice to buy crappy "Verizon et al." locked variants in my country via the Google Store. I paid it in full up front and without any carrier bloat.
Just had a support chat with Google, they told me it's a bug and will be fixed in an update. Soon...ish.
Click to expand...
Click to collapse
In some cases, the device just needs to be connected to the Internet for a while for OEM Unlocking to become available.
It is true that they can remedy this with a software update.
If OEM Unlocking is unavailable, this means that the ro.oem_unlock_supported property is set to 0.
If ro.oem_unlock_supported=1 then OEM Unlocking will be available in Developer Options. This toggles the get_unlock_ability property to 1, which informs the bootloader that unlocking is allowed.
I would request an RMA if this issue does not resolve itself. You paid for an unlocked device from Google; they should have sent you an unlocked device. When I ordered my Pixel 5, I unlocked it straight out of the box without even connecting to WiFi.

V0latyle said:
In some cases, the device just needs to be connected to the Internet for a while for OEM Unlocking to become available.
It is true that they can remedy this with a software update.
If OEM Unlocking is unavailable, this means that the ro.oem_unlock_supported property is set to 0.
If ro.oem_unlock_supported=1 then OEM Unlocking will be available in Developer Options. This toggles the get_unlock_ability property to 1, which informs the bootloader that unlocking is allowed.
I would request an RMA if this issue does not resolve itself. You paid for an unlocked device from Google; they should have sent you an unlocked device. When I ordered my Pixel 5, I unlocked it straight out of the box without even connecting to WiFi.
Click to expand...
Click to collapse
You're right. I definitely bought an unlocked device, but ADB getprop says [sys.oem_unlock_allowed]: [0].
I'll hold out for an eventual update for some days and if the end of the return window turns near, I'll return it.
Maybe other users will chime in soon and tell about their experiences with unlocking the 6a. There are not even factory images available at this point.

Mustkeg said:
You're right. I definitely bought an unlocked device, but ADB getprop says [sys.oem_unlock_allowed]: [0].
I'll hold out for an eventual update for some days and if the end of the return window turns near, I'll return it.
Maybe other users will chime in soon and tell about their experiences with unlocking the 6a. There are not even factory images available at this point.
Click to expand...
Click to collapse
To be honest, this has been a mystery for more than a decade. I cut my teeth on the OG Motorola Droid, back when the most common recovery was ClockWorkMod, and CyanogenMod was still in its infancy. Still, we haven't quite figured out exactly what sets the ro.oem_unlock_supported property, especially in circumstances like the Pixel series, where unlocked devices from Google are seemingly identical to carrier branded devices, and even run the exact same firmware - yet the latter remains locked. It's entirely possible that this property is set in hardware, and that Google manufactures devices specifically for carriers who don't want the devices to be unlockable.

Do you have Fastboot? If so, look up how to unlock bootloader with fastboot.
You can bypass Bootloader restrictions in some cases. What OS version are you on? What Version of Linux Kernel? You can find these answers in the "About" section.

V0latyle said:
To be honest, this has been a mystery for more than a decade. I cut my teeth on the OG Motorola Droid, back when the most common recovery was ClockWorkMod, and CyanogenMod was still in its infancy. Still, we haven't quite figured out exactly what sets the ro.oem_unlock_supported property, especially in circumstances like the Pixel series, where unlocked devices from Google are seemingly identical to carrier branded devices, and even run the exact same firmware - yet the latter remains locked. It's entirely possible that this property is set in hardware, and that Google manufactures devices specifically for carriers who don't want the devices to be unlockable.
Click to expand...
Click to collapse
If you recall this happened once before. I'm not sure which Pixel it was, perhaps the 3 or 4 but Google must have reset their IMEI database and then asked users to do a factory reset. That fixed it but it did require a wipe so beware once they fix it. It has to be the IMEI that allows or disallows the OEM switch since no one can find any other reason and how can they just globally reset the switch other than that. But I defer to the experts on this one.

Mustkeg said:
You're right. I definitely bought an unlocked device, but ADB getprop says [sys.oem_unlock_allowed]: [0].
I'll hold out for an eventual update for some days and if the end of the return window turns near, I'll return it.
Maybe other users will chime in soon and tell about their experiences with unlocking the 6a. There are not even factory images available at this point.
Click to expand...
Click to collapse
just saw this part - so there are a few options to try then. Let me read the rest of the post to see whats already been done and ill list a few other options. Also, check out my post on BruteRoot for a collection of ways you can get temp root in order to go and edit the build prop. or unlock BL.

K0mraid3 said:
Do you have Fastboot? If so, look up how to unlock bootloader with fastboot.
You can bypass Bootloader restrictions in some cases. What OS version are you on? What Version of Linux Kernel? You can find these answers in the "About" section.
Click to expand...
Click to collapse
This is a known issue with Google devices ever since the Nexus - Google branded devices purchased without a carrier plan are usually bootloader unlockable, while carrier branded devices, whether purchased from Google or from the carrier, are not. There is no known vulnerability that allows circumventing the bootloader lock.
bobby janow said:
If you recall this happened once before. I'm not sure which Pixel it was, perhaps the 3 or 4 but Google must have reset their IMEI database and then asked users to do a factory reset. That fixed it but it did require a wipe so beware once they fix it. It has to be the IMEI that allows or disallows the OEM switch since no one can find any other reason and how can they just globally reset the switch other than that. But I defer to the experts on this one.
Click to expand...
Click to collapse
Interesting, I hadn't heard of that. I have heard of some TMobile users being able to request a bootloader unlock through their carrier once the device is paid off.
The problem with the IMEI database theory is that it could be safely assumed that every device would not be unlockable until it was able to connect to the Internet. Most of us with unbranded devices have been able to unlock them right out of the box without even setting up WiFi.

Just received mine, went into developer options (after connecting to wifi) and it's greyed out for me as well. no system update available so i went to check the factory images and there are only 2 for the 6a, one for japan and another for verizon. mine is a non-verizon model, but i plan to use it on their service, none for the generic device. i have not inserted my sim card yet.
I then tried updating all apps, play services, etc. and then restarted. still grayed out. factory reset, still grayed out.
very frustrating....dying to get rid of my 4a5g which overheats constantly....

hochoch said:
Just received mine, went into developer options (after connecting to wifi) and it's greyed out for me as well. no system update available so i went to check the factory images and there are only 2 for the 6a, one for japan and another for verizon. mine is a non-verizon model, but i plan to use it on their service, none for the generic device. i have not inserted my sim card yet.
I then tried updating all apps, play services, etc. and then restarted. still grayed out. factory reset, still grayed out.
very frustrating....dying to get rid of my 4a5g which overheats constantly....
Click to expand...
Click to collapse
The first factory images are dated 220601.
My 6a runs a "220123" build.
Let's hope the international 6a factory builds are also newer and include the fix.

Mustkeg said:
The first factory images are dated 220601.
My 6a runs a "220123" build.
Let's hope the international 6a factory builds are also newer and include the fix.
Click to expand...
Click to collapse
Looks like we'll have to wait until after the weekend...finger's crossed: https://9to5google.com/2022/07/28/pixel-6a-factory-images/
"Google told us that the August security patch is coming in a matter of days (i.e., Monday) and will be the first update."

V0latyle said:
This is a known issue with Google devices ever since the Nexus - Google branded devices purchased without a carrier plan are usually bootloader unlockable, while carrier branded devices, whether purchased from Google or from the carrier, are not. There is no known vulnerability that allows circumventing the bootloader lock.
Interesting, I hadn't heard of that. I have heard of some TMobile users being able to request a bootloader unlock through their carrier once the device is paid off.
The problem with the IMEI database theory is that it could be safely assumed that every device would not be unlockable until it was able to connect to the Internet. Most of us with unbranded devices have been able to unlock them right out of the box without even setting up WiFi.
Click to expand...
Click to collapse
I won't swear to it but my P6 was not unlockable until I connected to the internet via wifi or carrier. I"d be curious to see what others have experienced to either confirm or deny what I remember. But in the other instance a year or so ago it seemed to some of us that they had to update their IMEI database, factory reset and then it was registered to allow unlock. No one was entirely sure though but they fixed all of them with one back end update. What else could it have been? As you stated the devices and images are identical. That's why I don't think the August update will do anything at this point. They will have to do something similar, whatever that was, since there was no software update for those affected just a factory reset.

bobby janow said:
I won't swear to it but my P6 was not unlockable until I connected to the internet via wifi or carrier. I"d be curious to see what others have experienced to either confirm or deny what I remember. But in the other instance a year or so ago it seemed to some of us that they had to update their IMEI database, factory reset and then it was registered to allow unlock. No one was entirely sure though but they fixed all of them with one back end update. What else could it have been? As you stated the devices and images are identical. That's why I don't think the August update will do anything at this point. They will have to do something similar, whatever that was, since there was no software update for those affected just a factory reset.
Click to expand...
Click to collapse
As a last ditch effort, I popped in my sim card (verizon) and it triggered an update to the June security patch (40mb update that took forever). I was hopeful that this would fix things, but it still greyed out.
new build # is SD2A.220601.004

Just received my "unlocked" Pixel 6a direct from Google and indeed the entry in Developer Options to unlock the bootloader is greyed out.

Just adding to the list that I also received an "unlocked," carrier agnostic, 6a from Google with the bootloader unlock grayed out.

Question I can't find any solution for my tmo pixel 7 pro

People have denied that this even is something that can be on this phone. I've search everywhere any advice, I reached out to my carrier, I've even just given it time. The checkin dialer code verifies on connected to Internet but still, my OEM unlock is grayed out and says connect to the Internet or contact your carrier. It's some bs. I've read this is what Verizon models will display and it's a lost cause but this was a brand new tmo pixel 7 pro and I triple checked the packaging it has the T-Mobile information inside the box and the seal states it tmo. I just wanna unlock my bootloader. I've ran out of ideas and looked everywhere, so I'm posting to get some advice please if you have anything lemme know.
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abbbennett12353 said:
People have denied that this even is something that can be on this phone. I've search everywhere any advice, I reached out to my carrier, ....
Click to expand...
Click to collapse
And what did the carrier say?

Regardless of which carrier you have, you must fully pay off the device before you can have them normally allow for OEM unlocking if you did not purchase the "factory unlocked" version of the device. Of course, there are ways around that via contacting your carrier before fully paying off the device. But you mentioned that you had contacted them.
So, as @bobby janow said: what did the carrier say?

Contact tmo thru Twitter tech support until u get someone to unlock the BL.. Keep trying

bobby janow said:
And what did the carrier say?
Click to expand...
Click to collapse
The carrier had no clue what it was and they weren't sure what to do I spoke with several people and nothing. ive gotten many devices unlocked by pestering the Twitter folk till they unlock it and here is the kicker I've had 2 tmo people try to unlock it now it didn't let them and even paid a company to try and it says it is blocked for potential motherboard replacement. But its a brand new phone. I have the op 10 pro still on contract rooted unlocked obv and twrp on it as of a few days ago. Just this phone is being weird

You cannot unlock without a full sim unlock. Not a temporary one.
@tmobilehelp on Twitter can help you.

LLStarks said:
You cannot unlock without a full sim unlock. Not a temporary one.
@tmobilehelp on Twitter can help you.
Click to expand...
Click to collapse
I know you can't. my new phone is blocked from getting the full SIM lock. Which I don't get how.

abbbennett12353 said:
I know you can't. my new phone is blocked from getting the full SIM lock. Which I don't get how.
Click to expand...
Click to collapse
Is the prompt asking for and internet connection or contacting the carrier normal?

abbbennett12353 said:
I know you can't. my new phone is blocked from getting the full SIM lock. Which I don't get how.
Click to expand...
Click to collapse
Dude, never, ever, ever buy a phone from a carrier if you plan to unlock/root your phone.

HipKat said:
Dude, never, ever, ever buy a phone from a carrier if you plan to unlock/root your phone.
Click to expand...
Click to collapse
Yo the TMobile people lied to me and screwed sending me 3 broken OnePlus 10 pros one after the other through insurance and then I got drunk and spent 8 hours *****ing and they gave me a brand new 10 pro and a new pixel 7 pro completely free of charge

abbbennett12353 said:
Yo the TMobile people lied to me and screwed sending me 3 broken OnePlus 10 pros one after the other through insurance and then I got drunk and spent 8 hours *****ing and they gave me a brand new 10 pro and a new pixel 7 pro completely free of charge
Click to expand...
Click to collapse
Can I really complain that much!?!?!

Btw I have discovered a lot of Verizon deep links and bs in activity launcher does anyone know what numbers of the IMEI determine the carrier for verizon

I just got my Pixel 7 PRO yestersday. In the same day I had it unlocked and a custom ROM put on it. Although I was honest and told them I needed it unlocked for development reasons. Plus I've had 3 phones through them that were sim unlocked before being paid off. I guess part of it might be a trust thing.

I'll just get a new pixel it's just a dumb fault I guess yes I know it has to be paid to do the permanent unlock except through Twitter it's a strange issue that I have

apophis9283 said:
I just got my Pixel 7 PRO yestersday. In the same day I had it unlocked and a custom ROM put on it. Although I was honest and told them I needed it unlocked for development reasons. Plus I've had 3 phones through them that were sim unlocked before being paid off. I guess part of it might be a trust thing.
Click to expand...
Click to collapse
I'm Genuinely a great customer to them I've had several unlocked early and currently have the oneplus unlocked the pixel though was denyed for unlock even by the TMobile employees

The best thing you can do is take it slow and easy and keep trying different people. You can always try hitting them up on Twitter

apophis9283 said:
The best thing you can do is take it slow and easy and keep trying different people. You can always try hitting them up on Twitter
Click to expand...
Click to collapse
Oh I know I genuinely don't have a hard time with it the devices is broked completely banned from getting permanent unlocks I just paid for a IMEI check and have in the past as well. 2 tmo people have genuinely tried to do unlock it already and their system wouldn't even allow it so I'm Gunna just get a new one for 5 bucks with insurance

abbbennett12353 said:
Oh I know I genuinely don't have a hard time with it the devices is broked completely banned from getting permanent unlocks I just paid for a IMEI check and have in the past as well. 2 tmo people have genuinely tried to do unlock it already and their system wouldn't even allow it so I'm Gunna just get a new one for 5 bucks with insurance
Click to expand...
Click to collapse
They can do it. They're just choosing not to. The same day I got my pixel 7 pro I had it unlocked. So I know they can do it

abbbennett12353 said:
The carrier had no clue what it was and they weren't sure what to do I spoke with several people and nothing. ive gotten many devices unlocked by pestering the Twitter folk till they unlock it and here is the kicker I've had 2 tmo people try to unlock it now it didn't let them and even paid a company to try and it says it is blocked for potential motherboard replacement. But its a brand new phone. I have the op 10 pro still on contract rooted unlocked obv and twrp on it as of a few days ago. Just this phone is being weird
Click to expand...
Click to collapse
@avid_droid went through the exact same thing (t-mobile, not first time unlocking, talking through twitter, reaching reps who don' t know anything, etc.)...
I'll link his thread speaking on it below...maybe you can commiserate together
TMobile shenanigans
So as of late, TMobile doesn't unlock devices now unless you meet their requirements. The 40 day connected and paid off rule. Impressed they are tight on this now. I recently had a OnePlus 9 pro that was paid off and bought elsewhere and they...
forum.xda-developers.com

Lemme show you one sec