USB-C is supposed to work regardless of plug orientation, but It seems my phone will only connect for MTP with the cable oriented one way. The other orientation just charges. Same result testing with a different cable. I'm wondering if my phone has a defective port or Asus just ignored the USB-C specifications. Would anyone mind testing whether their phone can connect for MTP in both orientations?
mine works both ways without problems
regenwurm16 said:
mine works both ways without problems
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Well darn. Looks like I'll be RMAing this phone a second time. Thanks for confirming!
ChthonVII said:
Well darn. Looks like I'll be RMAing this phone a second time. Thanks for confirming!
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Click to collapse
You will RMA the phone for a cable problem you can solve, taking the risk to have a replacement with bad screen or something like that, strange.
EMJI79 said:
You will RMA the phone for a cable problem you can solve, taking the risk to have a replacement with bad screen or something like that, strange.
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Click to collapse
It's not the cable. It's the port. As I said before, I tested with multiple cables.
ChthonVII said:
It's not the cable. It's the port. As I said before, I tested with multiple cables.
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Click to collapse
You can always try cleaning the usb port.
Using compressed air to blow it clean
Then dropping some acetone (oil-free!) or chemically pure gasoline in a USB cable contact and inserting that in the phones port a couple of time.
The gasoline is of course explosive, be careful.
Related
Just wondering if anyone else's usb cable is a little bit "shaky" after being plugged in? I guess it's normal since i don't have any poor contact issue so far, but ...it's kinda annoying..
Sorry if you didn't notice it before but you do now
ye my last android did that too. after using the micro usb port a few times it gets "shaky"-er haha
NIKEstickER said:
ye my last android did that too. after using the micro usb port a few times it gets "shaky"-er haha
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Click to collapse
ya all my phones with a micro usb port have eventually gotten this way...
futureaccount said:
Just wondering if anyone else's usb cable is a little bit "shaky" after being plugged in? I guess it's normal since i don't have any poor contact issue so far, but ...it's kinda annoying..
Sorry if you didn't notice it before but you do now
Click to expand...
Click to collapse
My Epic 4G Touch is the same exact way. However, I never had this issue with my Evo. Wonder if its an issue with the ports on Samsung phones.
I have found taking a pair of pliers and adding some slight pressure to the end of the usb cable has helped tighten things up. Make sure you are squeezing the entire connector and not using needle nose.
promiseofcake said:
I have found taking a pair of pliers and adding some slight pressure to the end of the usb cable has helped tighten things up. Make sure you are squeezing the entire connector and not using needle nose.
Click to expand...
Click to collapse
Its funny that you mention that because the looseness seems to be more dependent on the actual USB cable than the port itself (at least on this phone) Luckily, I haven't had any real connection problems with my phone. However, after replacing the cable, it seems to fit more snugly. Either way, its a little odd that it the same cable will seem more loose in this phone, but fit just fine in my previous one (still have it as a spare).
I've been having this problem lately also. Thinking in was a bug in the rom or a bad cable, the problem persists and its getting worse to the point it constantly will connect and disconnect repeatedly. I'm thinking its the phone because I've changed cables, usb ports and it still does it. But sometimes it will stick normally. Wierd...
If you have even tried brand new cables (since your existing ones may be worn out), then I would say that the port on the phone is likely damaged. Looks like it may be time for a service center repair.
My SR is the same way. The mini usb cocksoff to the right. I've experienced the same with a few Motos. I've came to the conclusion it is the cables themselves. I have noticed that the two teeth on the male plug get kind of wore out or not even pop back out and furthermore eventually damage the female port to where the phone will cycle from power to no power. I've especially seen this with OEM cables. I also saw a thread here where the guy gives an awesome, detailed breakdown of a screen replacement. The site he links has the replacement chip with the mini usb port if you feel froggy...
I'm sorry if i sound idiotic but i need some help... Here's the thing my phones USB cable started to jiggle from the phones port last night id didnt took it tht seriously and now it's completely loose that it take off by it self jst frm a a little push... I plugged it in to another LG phones micro usb cable it is much better than the Samsung charger because it stays fine with it... is it a problem of my phone or is it a problem of the cable???
it's the cable. the stock cable it's worthless imo. very cheaply made. mine totally broke off on me. went and got a dock for it and no problems as of yet.
sent from within pure darkness
droidmyst said:
it's the cable. the stock cable it's worthless imo. very cheaply made. mine totally broke off on me. went and got a dock for it and no problems as of yet.
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Click to collapse
You're the first person I've seen mention the dock. I've gotta try that.
chamalgsg4g said:
I'm sorry if i sound idiotic but i need some help... Here's the thing my phones USB cable started to jiggle from the phones port last night id didnt took it tht seriously and now it's completely loose that it take off by it self jst frm a a little push... I plugged it in to another LG phones micro usb cable it is much better than the Samsung charger because it stays fine with it... is it a problem of my phone or is it a problem of the cable???
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Click to collapse
Yea, first thing I did when I got this phone. I dumped the usb cable in the trash and went and got a really good short thick cable.
bhundven said:
Yea, first thing I did when I got this phone. I dumped the usb cable in the trash and went and got a really good short thick cable.
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Click to collapse
First person Ive seen say get rid of the stock cable. Is the samsung one that bad? I was always told to use the one that came with the phone or if I had one from a blackberry that one. /shrug
droidmyst said:
it's the cable. the stock cable it's worthless imo. very cheaply made. mine totally broke off on me. went and got a dock for it and no problems as of yet.
sent from within pure darkness
Click to expand...
Click to collapse
bhundven said:
You're the first person I've seen mention the dock. I've gotta try that.
Yea, first thing I did when I got this phone. I dumped the usb cable in the trash and went and got a really good short thick cable.
Click to expand...
Click to collapse
checked amazon and found a cable called Cables To Go 27005 USB 2.0 A to Mini-B Cable, Black (2 Meter/6.56 Feet) is it any good
Be leery of the longer cables. I've seen where people are unable to flash using the longer cables.
stephen_w said:
Be leery of the longer cables. I've seen where people are unable to flash using the longer cables.
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Click to collapse
then what kind of a cable do you have ???
chamalgsg4g said:
then what kind of a cable do you have ???
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i would go with something no more than 2-3 ft. just long enough to go from outlet to top of dresser or desk. also make sure it's nice and tough. best bet is to go a store and buy it instead of over the web.
sent from within pure darkness
chamalgsg4g said:
then what kind of a cable do you have ???
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I'm a dork and overspent on an official T-Mobile cable from the store.
stephen_w said:
I'm a dork and overspent on an official T-Mobile cable from the store.
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Click to collapse
that was quite a surprise anyway i'll check that out
stephen_w said:
Be leery of the longer cables. I've seen where people are unable to flash using the longer cables.
Click to expand...
Click to collapse
droidmyst said:
i would go with something no more than 2-3 ft. just long enough to go from outlet to top of dresser or desk. also make sure it's nice and tough. best bet is to go a store and buy it instead of over the web.
sent from within pure darkness
Click to expand...
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I have a ten footer in my vehicle that I use as a charger/data for my H/U. From time to time I will notice mp3's sound weird. If I switch to bluetooth they sound fine. SO yeah the longer the cable the more chance for goof ups. Rule of thumb the shortest distance in anything dealing with electric cables is better.
Just an opinion, but when I bricked mine I tried 3 stock cables at home to get into download mode and none recognized, but the blackberry "FireWire" (notice thickness vs the stock android one) was the only thing that worked.. and it is a tighter fit
Sent from my SGH-T959V using XDA Premium App
+1 on the Blackberry cables.
Hi everyone, I've just bought a Note 10.1 refurbished but I'm having issues with the charger. When plugged it, it doesn't charge at all and if I use it, it would actually discharge although it says its charging. Sometimes the red x appears on the battery but after unplugging and blowing the port and connector a few times, it would then charge. However if I unplug it, it wouldn't charge again unless I blow it and reconnect it 2-3 times. The power brick is fine because I can plug my Galaxy Grand in to it and it charges every time. When it does charge, it charges fairly quickly. About 10% every 25-30 minutes.
Also when I connected it to my PC, it didn't even recognize the device at all. The tablet lights up and shows a red x on the battery again. I've got around syncing by using Wifi file transfer for now, do you think its a cable problem or a device problem? I've ordered an adapter than converts the 30 pin to micro USB so I can use my galaxy grands cable and hopefully it'll come soon as I want to test it before the 7 days return window is over.
I've read online that the stock cable is really bad and a 3rd party cable charges much faster, is this true?
Thanks,
Anthony
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable. Otherwise, the port on the device might be dirty or damaged. Try cleaning it with a plastic/wooden toothpick and/or compressed air. You can also try to clean the cable tip.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
se1988 said:
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
Click to expand...
Click to collapse
Oh I see, so that's why it has a red X. I do have Kies Installed since I have a Galaxy Grand and sadly there is no response when I plug it into my PC. Do you think its more likely that the cable is damaged or the device port is? I might be able to lend my friends Galaxy Tab 2 7.0 cable to test tomorrow though.
Thank you! :good:
Anthony
Anzzle said:
Oh I see, so that's why it has a red X. I do have Kies Installed since I have a Galaxy Grand and sadly there is no response when I plug it into my PC. Do you think its more likely that the cable is damaged or the device port is? I might be able to lend my friends Galaxy Tab 2 7.0 cable to test tomorrow though.
Thank you! :good:
Anthony
Click to expand...
Click to collapse
Only way to know for sure is if there is visible damage, or to try another cable. Good luck, let me know how everything turns out!
have the same problem. i just got it from service warranty repair for that issue. i've only cjharged it once since i got it back, so it is hard to say if they done something or not
.
kayteck1 said:
have the same problem. i just got it from service warranty repair for that issue. i've only cjharged it once since i got it back, so it is hard to say if they done something or not
.
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Click to collapse
se1988 said:
Only way to know for sure is if there is visible damage, or to try another cable. Good luck, let me know how everything turns out!
Click to expand...
Click to collapse
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.
Click to expand...
Click to collapse
Glad I could help!
Also, remember that the thanks-button motivates us to help the best ways we can - feel free to click it!!
se1988 said:
The red X over the battery indicates that the carging is lower than 2000 mA, and if the cable is damaged in some way the charge rate can be unstable. Otherwise, the port on the device might be dirty or damaged. Try cleaning it with a plastic/wooden toothpick and/or compressed air. You can also try to clean the cable tip.
A pc usb-port will never reach 2000 mA, so a red X over the battery will always be present. Also, for the PC to recognize the 10.1 you need to have Samsung Kies installed.
Hope this helps!
Click to expand...
Click to collapse
hi
thanks again even though i had the kies installed now i understand why my laptop isnt charging my pad when i connect via the cable:good::laugh:
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.[/QUwhere did you buy the charger at? If online, can you post a link?
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Click to collapse
trevor7428 said:
Anzzle said:
I went and bought a new cable today and tada! Its all working now! I'm soo glad I don't have to send it back as I love this tablet. The connector is a bit stiffer to get in that the stock one, I'm guessing its because its a 3rd party cable but it works well so I'm happy.
And to Kayteck, maybe try a different cable if you can like I did. It could be that your cable is buggered.
Thanks for your help,
Anthony.[/QUwhere did you buy the charger at? If online, can you post a link?
Click to expand...
Click to collapse
Hi, I bought it at a local market's phone shop. Sorry that I couldn't help you.
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Click to collapse
Hello, a lot of weird things have started happening to my device lately.
The first occurrence was screen burn in, like on plasma TVs. If I look closely on a white background, I can see that the letters on my keyboard have lightly burned into the screen! A week or so later, the top bar of the Android SMS app has burned in as well. Does warranty cover this or anything?
The second major problem is charging. Before, I could be plugged into the wall and use my phone without draining my battery, at all. Now things have changed, I am losing battery, while charging!
The last thing is that my PC no longer recognizes my device.. Yes, I do have the USB drivers, they have always been installed and have been working fine. Just in case, I tried reinstalling them, didn't help. I plug in my USB and the phone starts charging, but I don't get that notification that I used to that a connection has been established with my computer. I have tried all my USB ports, nothing changes. I am unable to browse my device's file system.
I am not too concerned about the screen, but I am very worried about the charging/connection issue; they seem to be related.
My question is, what do you think is wrong? Is there a problem with the battery? The charging port? The USB cable? Maybe CleanROM has been corrupted in some way?
I should also mention that when unplugging my phone from the charging source, it seems to think it is still charging for up to a minute later.
And, if you move the device in a certain way when it is charging, it seems to lose connection to the charging source - the screen lights up and says it's not charging until you revert it to its original position.
Any replies are greatly appreciated!
Do you guys think this is a problem with the cable? I'd like to try buying a new one if this is the case.
Does anyone have a link to a genuine data cable for the i535? (preferably on Amazon) I want to make sure I buy the right one!
What you describe is typical of a failing charge port. The only other thing that will give the symptoms you describe is a bad charger. Try a different charger and if the same thing happens then you need a new port. You can buy a repair service for this on eBay for $25
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Kemotar said:
What you describe is typical of a failing charge port. The only other thing that will give the symptoms you describe is a bad charger. Try a different charger and if the same thing happens then you need a new port. You can buy a repair service for this on eBay for $25
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Hi, I actually narrowed it down to the USB charging cable. I managed to dig up another one and it works just fine now.
That's the first USB cable I've ever had fail!
EatonZ said:
Hi, I actually narrowed it down to the USB charging cable. I managed to dig up another one and it works just fine now.
That's the first USB cable I've ever had fail!
Click to expand...
Click to collapse
Did that also fix the issue you had with the burn in? I'm just curious
dwibbles33 said:
Did that also fix the issue you had with the burn in? I'm just curious
Click to expand...
Click to collapse
Nope, that's probably there to stay.
I doubt the problems were related.
EatonZ said:
Nope, that's probably there to stay.
I doubt the problems were related.
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Click to collapse
I was thinking the same thing but I've seen chargers do some weird s**t if you're still under warranty that should be covered. Otherwise I would enable daydream in display settings. Its a fancy word for screensaver but obviously would benefit you.
Hoping it's normal and not just mine, because I plug/unplug mine more than the average person.
Directly comparing to my year old Nexus 4 -- there's a lot more side-to-side play in the USB port. It doesn't feel as solidly plugged in...
Anyone with both devices notice the same? Nexus 4, the plug doesn't wiggle at all, but in the Nexus 5 it wiggles in any directly.
Not a major issue.
USB Port difficult to plug
I am having the opposite problem. I have noticed it takes a fair amount of pressure to plug the usb into the nexus 5 port
and likewise with unplugging. I am concern the extra force will affect the port or usb cord over time. I left a message with Google helpdesk so will see if this is just my phone or a defect in port or plug.
palomo32 said:
I am having the opposite problem. I have noticed it takes a fair amount of pressure to plug the usb into the nexus 5 port
and likewise with unplugging. I am concern the extra force will affect the port or usb cord over time. I left a message with Google helpdesk so will see if this is just my phone or a defect in port or plug.
Click to expand...
Click to collapse
yah, too tight for me too. :/
Once the USB is plugged in mine has a fair amount of Wiggle/ feels loose.
Think I'm going to return my phone as I also have the power button issue.
I found its to tight when you plug the micro port to your phone straight, but if you put the left side (or right side) first then slide the opposite side, it plugs in much much more easily.
Sent from my Nexus 7
If you had a Gnex you wouldn't be complaining about it being too tight. The USB port on the Gnex was a huge issue.
lowandbehold said:
If you had a Gnex you wouldn't be complaining about it being too tight. The USB port on the Gnex was a huge issue.
Click to expand...
Click to collapse
Mine was extremely tight. Then one charge later became loose side to side and up and down.
Is it the connector inside? I wonder if it moved out of position and I can move it back.
bringing an old thread back.
My USB port is also "loose" that it actually stops charging if I move it. Super annoying because it's a replacement phone I got last week. My old one didn't do this. Tried multiple USB cables.
NJ_RAMS_FAN said:
bringing an old thread back.
My USB port is also "loose" that it actually stops charging if I move it. Super annoying because it's a replacement phone I got last week. My old one didn't do this. Tried multiple USB cables.
Click to expand...
Click to collapse
if it is like you said with it not wanting to charge, then it is broken/faulty made. I would send it for a replacement in a heartbeat
Sent from my Nexus 5 using XDA Premium 4 mobile app
ArtSwitcher said:
if it is like you said with it not wanting to charge, then it is broken/faulty made. I would send it for a replacement in a heartbeat
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I would but I just got this one as a replacement. but I found my wife s4 white cable stays snugged with little play. I'll use that one now.. lol. But if its gets worse, I still got warranty time.
Try a different usb cable. It's not the usb "port" that gets loose overtime, it's actually the male end of the usb cable that gets loose. If you look at the connector at the end of the cable, you'll see 2 hooks on the top of it, overtime they become looser, that is your problem.
When I first got the n5 and tried it with the oem cable they included, it was a very tight fit. However, when I went to try another cable it felt much easier to plug in.
NJ_RAMS_FAN said:
bringing an old thread back.
My USB port is also "loose" that it actually stops charging if I move it. Super annoying because it's a replacement phone I got last week. My old one didn't do this. Tried multiple USB cables.
Click to expand...
Click to collapse
Sorry to bump an old thread, but did your problem resolved? did you RMA it or just used another cable, i am facing the same problem, it disconnects even if i move it slightly while connected, http://forum.xda-developers.com/google-nexus-5/help/battery-drain-charging-nexus-5-t2721239
madarchod said:
Sorry to bump an old thread, but did your problem resolved? did you RMA it or just used another cable, i am facing the same problem, it disconnects even if i move it slightly while connected, http://forum.xda-developers.com/google-nexus-5/help/battery-drain-charging-nexus-5-t2721239
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Click to collapse
hey, I ended up using my wife s4 cable. It's the white samsung. No issues. I guess the original LG allowed to much play.
NJ_RAMS_FAN said:
hey, I ended up using my wife s4 cable. It's the white samsung. No issues. I guess the original LG allowed to much play.
Click to expand...
Click to collapse
hmm, thanks, i'd try that.. :good:
madarchod said:
hmm, thanks, i'd try that.. :good:
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Click to collapse
I RMA's mine for this very reason. The cable simply would not stay in. The replacement phone had no such problem.
marleyfan61 said:
I RMA's mine for this very reason. The cable simply would not stay in. The replacement phone had no such problem.
Click to expand...
Click to collapse
i'd try with other cables, tried with my brother's htc usb cable yesterday, it charged normally, but this problem arises randomly, so might have to test for few more days.. :highfive:
Clean out the usb port, blow some compressed air in there or carefully use a toothpick. Even a small amount of dust or debris can cause the cable to feel loose. Then once it's fixed, throw away all wall chargers and use a wireless pad