bricked - Sony Xperia XZ Premium Questions & Answers

got my phone back with fixed usb connector, but my phone is not able to go into fastboot mode or anything, I still have recovery installed and can enter it, but i cant do anything else. To be more clear, flashtool and cmd cant find my device when I connect my phone to pc and I cant use any of microsds to install new softver since recovery doesnt recognize new sds, any ideas?

Where have you get your phone repaired?
ask them for a refund. This is most likely their fault for ruining your maple

Sounds like a bit of a dodgy repair job, considering that at the same time your sd card reader has started playing up. Is the pc you are using now, the same as before?

OEM in the Dev settings is enabled?
First try to connect via adb when the phone is running (for the key exchange)?

Related

[Q] Desire S USB Brick

Hi all,
I have a friend and he came to me with a problem with his "Desire S" that I assume as "USB Brick". Here's the symptoms:
When I plugged into any computer, the phone doesn't come out with options about Disk Drive, HTC Sync, USB Teethering, nor Internet Pass-through, but just charge only. I did UNCHECK the remember option tick. The phone just charge
I go to bootloader:
instead of normal "fastboot usb" I get only "fastboot AC". The phone just charge.
The phone itself is fine: I can use card reader to put zip files into the sdcard and flash in recovery etc. But as i said fastboot usb doesn't detect, and adb push of course doesn't work as well.
USB Debugging is checked, "fast boot" in Menu>settings>power is unchecked.
from what I read across in the internet I'm positive that the issue I'm dealing here is USB brick.
So here's my question: Anyone faces the same problem and have fix for it?
have you tried flashing a different rom ?
DuTY09 said:
have you tried flashing a different rom ?
Click to expand...
Click to collapse
yea. possible 90% of all the roms out there. lol. Thanks for helping
ultimatepichu said:
yea. possible 90% of all the roms out there. lol. Thanks for helping
Click to expand...
Click to collapse
and you get the same results on every rom ?
DuTY09 said:
and you get the same results on every rom ?
Click to expand...
Click to collapse
yup all has the same result.
it's similar to USB bricking issues for the Desire. Just that their fix works on their phone but not here. :/
a google search found this http://androidforums.com/htc-desire-s/458357-solved-usb-bricked.html not sure if will help but you never no. if not have you tried flashing a ruu.
DuTY09 said:
a google search found this http://androidforums.com/htc-desire-s/458357-solved-usb-bricked.html not sure if will help but you never no. if not have you tried flashing a ruu.
Click to expand...
Click to collapse
i saw that as well. the only problem is that flashing ruu requires fastboot no? (running the .exe file from pc which the phone is connected)
That's the part where mine can't work. Anything that must be done from comp doesn't work.
Thanks!
ultimatepichu said:
i saw that as well. the only problem is that flashing ruu requires fastboot no? (running the .exe file from pc which the phone is connected)
That's the part where mine can't work. Anything that must be done from comp doesn't work.
Thanks!
Click to expand...
Click to collapse
Im not sure what to do then mate but good luck in your ventures and hope you sort it
Why are you trying to solve HW problem with SW?
I don't know what is "USB brick", but there's no such thing. While you can screw up USB access in the OS, there's no way you can screw it up in the bootloader. If you read well and put attention, you'll see that all "USB brick" threads in Desire were in OS, and fastboot worked. The most likely reason for USB not working in fastboot is physical - one of the USB pins disconnected, either bent inside the microUSB socket of the phone (most likely), or broke off the main board (less likely). So the required fix is physical as well.
Jack_R1 said:
Why are you trying to solve HW problem with SW?
I don't know what is "USB brick", but there's no such thing. While you can screw up USB access in the OS, there's no way you can screw it up in the bootloader. If you read well and put attention, you'll see that all "USB brick" threads in Desire were in OS, and fastboot worked. The most likely reason for USB not working in fastboot is physical - one of the USB pins disconnected, either bent inside the microUSB socket of the phone (most likely), or broke off the main board (less likely). So the required fix is physical as well.
Click to expand...
Click to collapse
Okay thanks, as I've said I don't know much about this issue either, and I thought it's like the common issues faced in Desire thread.
From the outward look it seems to me that the pins are fine. So i guess it is the pin on the mainboard got disconnected?
if so, is it possible for me to return to stock from this stage?
I guess you want to return your phone under warranty. You can try to flash the stock ROM through creating and flashing PB99IMG.ZIP (google it to see what it is and what it does - it's a file from SD card that is automatically flashed by HBOOT).
If you have no warranty - I'd suggest taking it to the nearest decent phone lab. If I'm not mistaken, the price for fixing will be low.
The pins might look fine, but one of the 5 might not be protruding enough to touch the plug pins.
Just to check some obvious things
Have you tried more than one PC?
Have you tried more than one USB cable?
Did you ever instal HTC drivers? You should find HTC sync exe in root of sd card
And just to correct a possible typo in the post above
- rename it to "PG88IMG.zip" (case sensitive)
- put it on the root of your SD card
- reboot into hboot and wait.
wyped form ym Dersie S unsig XAD Permuim
Jack_R1 said:
I guess you want to return your phone under warranty. You can try to flash the stock ROM through creating and flashing PB99IMG.ZIP (google it to see what it is and what it does - it's a file from SD card that is automatically flashed by HBOOT).
If you have no warranty - I'd suggest taking it to the nearest decent phone lab. If I'm not mistaken, the price for fixing will be low.
The pins might look fine, but one of the 5 might not be protruding enough to touch the plug pins.
Click to expand...
Click to collapse
Sadly the warranty expired not long time ago. :S Okay, I'll tell him to take to the nearest phone lab.
ben_pyett said:
Just to check some obvious things
Have you tried more than one PC?
Have you tried more than one USB cable?
Did you ever instal HTC drivers? You should find HTC sync exe in root of sd card
And just to correct a possible typo in the post above
- rename it to "PG88IMG.zip" (case sensitive)
- put it on the root of your SD card
- reboot into hboot and wait.
wyped form ym Dersie S unsig XAD Permuim
Click to expand...
Click to collapse
Tried on both his and my laptop. My DHD works fine with my comp and my cable so it's definitely not the cable problem. As for drivers, it should make sound when the phone is plugged in but it's not. And if my DHD works, I don't see any reason why the DS can't.
And thanks for more clarification about flashing the PG88IMG.zip in hboot
have had the same problem with my dhd. The problem seems to be intermittent on my phone, in that i got it working a few weeks ago by following the suggestions for the desire usb brick problem.(yes it did work for desire hd too)
By this i mean after numerous tries i got my laptop to be recognized at least in my computer(even though the sd card would not show)After
i used sdk tools and command promt and entered:-
fastboot oem eraseconfig
fastboot oem enableqxdm 0
fastboot oem boot
in that order.
After this my dhd mounted fine in 2 laptops at home and one pc
However about 2 days ago its has just stopped being rexcognized by my laptop or pc again,I have tried several times over the last few days but nothing works
I am convinced now it is an intermittent h/w propblem,
I am now using my phone explorer to access the sd card over wi fi so i don't have to remove it and insert it in laptop sd slot.
If the phone is recognized by PC in fastboot mode, and phone screen shows "FASTBOOT USB" - it isn't a HW problem.
If the phone isn't recognized in fastboot mode - it is a HW problem.
This is a simple and 100% way to distinguish between so-called "USB bricks" and HW failure of USB slot / one of the USB lines.
My phone does show every time in fastboot usb , but if i send a command via adb get 'waiting for device'.
However as I said in my previous post it was connecting every time a few days ago on 2 laptops and 1 pc.
Nothing has changed on the phone or the laptops since but now it has stopped responding again. It will not connect on laptop with or without using adb
I am going to try some different roms over the next few days, currently using Leedroid 5.1.1, but i am siick of spending hours and hours on it.
I think I can live with using my phone explore over wi fi(although its slower) and if I do need to copy something faster on or off the sd card, I unmount it and us it on my laptop slot with and SD adaptor
Fastboot and ADB are TWO DIFFERENT ENTITIES.
You can't send ADB command when in fastboot.
You can't send fastboot command when in ADB.
To have ADB functional, you need the kernel to be loaded properly and at least start of Android boot.
To have fastboot functional, all you need to do is reboot to bootloader.
Jack_R1 thanks for the info.
I get waiting for device in fastboot usb mode and if I try adb commands with phone booted its no use because the pc or laptop does not even see the phone in device manager
If you get "waiting for device" - make sure all the drivers are installed in Windows. Look in Device Manager, see if you can find "Android bootloader" or "Android 1.0" device.
If there's none - you might have a HW problem on your hands.
I'm sure its a harware problem, but i have no problem charging , either from mains or usb from laptop or pc & sd card card works fine within phone.
Things I have tried on 2 laptops and 1 pc:-
uninstalled /reinstalled htc drivers and adb drivers
uninstalled htc sync totally and installed drivers only from Ace hack kit tools folder
tried different roms(gingerbread and ICS)
went back to stock rom 1.32
After trying all the above the phone is not recognized in laptop/pc device manager
I've decide the next phone I have will be one with 16gb or 32gb internal memory which is plenty, no need for sd card lol

[Q] Xoom won't boot

So I'm trying to fix a Xoom for a client. Her nephew was using it over Thanksgiving weekend and has managed to mess it up.
1) On a normal boot it never gets past the boot animation. The animation just loops and loops.
2) I was able to get into recovery and do a factory reset, but that didn't improve anything.
3) I can get to "Starting Fastboot protocol support" or "Starting RSD protocol support 0"
4) I have used two different moto drivers on Win 7 and Win 8, but neither computer ever recognizes the xoom is connected regardless of mode
5) Adb never sees the xoom either.
6) This device should have been completely stock, but no one knows what this kid did with this tablet.
7) USB debugging was probably off since the owner would not have known about it or had a reason to turn it on.
What are my options here? I'm thinking that I need to flash a good factory image, but I need to get some communication going first.
Update: I've been trying different cables. I found one where the computers will see that a devices is connected, but am getting "USB device not recognized" with either set of drivers that I have on both computers. Making progress, but could still use some help.
DiGi760 said:
So I'm trying to fix a Xoom for a client. Her nephew was using it over Thanksgiving weekend and has managed to mess it up.
1) On a normal boot it never gets past the boot animation. The animation just loops and loops.
2) I was able to get into recovery and do a factory reset, but that didn't improve anything.
3) I can get to "Starting Fastboot protocol support" or "Starting RSD protocol support 0"
4) I have used two different moto drivers on Win 7 and Win 8, but neither computer ever recognizes the xoom is connected regardless of mode
5) Adb never sees the xoom either.
6) This device should have been completely stock, but no one knows what this kid did with this tablet.
7) USB debugging was probably off since the owner would not have known about it or had a reason to turn it on.
What are my options here? I'm thinking that I need to flash a good factory image, but I need to get some communication going first.
Click to expand...
Click to collapse
I had a problem similar to that about a year ago, somewhere in these forums was the suggestion to remove the SD card and then do a factory reset, it worked for me. My xoom just stopped working, I thought at first it was a flat battery but after charging the symptoms were the same as yours, might be worth searching through the forums if you haven't already
There's no sd card in it, just the little plastic place holder. I've been looking all over the forums, but I normally deal with Samsungs. I've been figuring out Motorola's little quirks as I go along. Is there a recommended moto driver for these things?
DiGi760 said:
There's no sd card in it, just the little plastic place holder. I've been looking all over the forums, but I normally deal with Samsungs. I've been figuring out Motorola's little quirks as I go along. Is there a recommended moto driver for these things?
Click to expand...
Click to collapse
Sorry can't help , mine is just over 2 years old and except for that one problem have never had any issues so have never needed to even connect it to a PC
DiGi760 said:
There's no sd card in it, just the little plastic place holder. I've been looking all over the forums, but I normally deal with Samsungs. I've been figuring out Motorola's little quirks as I go along. Is there a recommended moto driver for these things?
Click to expand...
Click to collapse
I recently discovered these handy files when I needed to return to stock:
4G Xoom (MZ600) Restore
3G Xoom (MZ601/3) Restore
WiFi Xoom (MZ604) Restore
If you need to find out which Xoom model it is, power on whilst holding the volume down button, this will take you in to fastboot. Then (you sound like you'd know how do this, PM me if you don't) use "fastboot getvar all". This will return the model.
Unzip the file above, there's a batch file in there which will install the drivers, then fastboot the firmware over.
If you boot to fastboot, then run the batch file, it installs the drivers, then "adb device", then it asks if your device is connected - it won't show up cos it's in fastboot. Just ignore that and say yes, and it'll start flashing the files.
Sorry if I'm too late - don't visit these boards much these days. Good luck, let me know if this works.
Thanks for giving me something to try. I uninstalled the moto drivers I had and installed the ones included in the zip file and restarted my computers. The Windows 8 computer never recognizes that the xoom is connected in any mode. The 7 machine does see it in fastboot mode but as a "fastboot" device for which it fails to find drivers. When I run fastboot getvar all, all I get is <waiting for device>.
I do know that this is a wifi only (mz604) xoom. Thanks for the image files. If I can get this stupid thing to communicate with a computer, I think I'll be in business.
In fastboot mode (vol -) it won't acknowledge that it's connected. Just fastboot your image over and it will work.
If I try to do anything with fastboot, it just says "< waiting for device >". Fastboot doesn't see a device to flash to.
OK, it's either your cable or your driver. Many cables are for charging only, and have no data lines. I throw those away.
As to drivers, I'm Debian for 15 years so can't advise on Winduhs.
Oh, one more thing: I've noticed that on my old HP laptop I had to use a certain USB port, or else it wouldn't comm with my phone for fundamental actions like loading new firmware.
These were the drivers I used: https://motorola-global-portal.cust...sion/L3RpbWUvMTM4NjM1MjA0NC9zaWQvWEo3SWU5SGw=
They don't seem to be windows 8 certified though.
Sent from my Nexus 5 using Tapatalk
We finally got it. We used DriverEasy to look for drivers because we have a bunch of extra licenses and the drivers we had obviously weren't working. DriverEasy was able to install an "Android Bootloader" driver that must not be part of the SDK. Once that was installed, I was able to use fastboot to flash the images from above. The device is in good working order again and fully updated.
Thanks for all your help.
Always nice to hit the Thanks button for those who've helped.

Broken Screen, how to get to my files? Need an android expert!

Hello everybody,
I know there are many threads with broken screens and so on, but I've been searching the internet the whole day & night and tried nearly every solution.
My Smartphone fell on the ground two days ago, I can see everything, but touch isn't working anymore.
Usually I'm rooting my phones but i didn't root my XZ5 so far (big mistake!), so I don't have a custom recovery.
I have USB Debugging activated, but I haven't connected my phone since it updated to the new firmware, so I'm getting RSA Fingerprint Message which I can't allow.
After my Z5 fell on the ground, the fingerprint didn't work so I had to restart my phone - now I'm forced to enter the key to unlock the system.
At first, I tried "Android Control" with adb, but when I connect my phone, adb says "unauthorized" - no remote control possible.
After that, I bought a OTG Cable and plugged in a mouse. This isn't working, because I have to search for a plugged-in USB device first in the settings (the phone doesn't recognize the USB device itself).
Fastboot & Flash Mode are still working.
Is there a possibility to skip RSA Fingerprint with USB debugging or deleting my lock screen? I thought of unlocking my bl and installing TWRP, but then the mobilephone would be wiped as far as I know.
Maybe someone of you knows a "temporary recovery" which can be booted from SD-Card or another way to get to my internal data..
It would be awesome, if someone could help me with this!
Many thanks in advance!
Only way i can think of are to downgrade to lollipop with flashtool without wipe.
Then the usb mouse should start to work directly if im not mistaken.
Atleast i think it was this they before mm upgrade.
Did you try to boot the phone with the mouse connected?
Skickat från min E6653 via Tapatalk
yes, unlocking would completely wipe your phone, including internal memory so it's not a solution.
Rsa key request means you cannot run any adb command right, included adb shell right?
Did you try to do an extensive google search with "broken screen rsa"?
Particularly, http://stackoverflow.com/questions/...b-rsa-key-with-broken-touch-screen-on-android
talks about rebooting in "recovery mode", so you could try to use adb commands in fastboot mode (or download mode)
bobrovsky35 said:
Hello everybody,
I know there are many threads with broken screens and so on, but I've been searching the internet the whole day & night and tried nearly every solution.
My Smartphone fell on the ground two days ago, I can see everything, but touch isn't working anymore.
Usually I'm rooting my phones but i didn't root my XZ5 so far (big mistake!), so I don't have a custom recovery.
I have USB Debugging activated, but I haven't connected my phone since it updated to the new firmware, so I'm getting RSA Fingerprint Message which I can't allow.
After my Z5 fell on the ground, the fingerprint didn't work so I had to restart my phone - now I'm forced to enter the key to unlock the system.
At first, I tried "Android Control" with adb, but when I connect my phone, adb says "unauthorized" - no remote control possible.
After that, I bought a OTG Cable and plugged in a mouse. This isn't working, because I have to search for a plugged-in USB device first in the settings (the phone doesn't recognize the USB device itself).
Fastboot & Flash Mode are still working.
Is there a possibility to skip RSA Fingerprint with USB debugging or deleting my lock screen? I thought of unlocking my bl and installing TWRP, but then the mobilephone would be wiped as far as I know.
Maybe someone of you knows a "temporary recovery" which can be booted from SD-Card or another way to get to my internal data..
It would be awesome, if someone could help me with this!
Many thanks in advance!
Click to expand...
Click to collapse
So I recovered my password from the dust and figured this is my chance to help..
Better be working..
I dropped my z3c while I was holding my newborn baby, it contained all the pictures from birth, ****ing fool I am for not backing up..
Get that short '.. to usb' - thing from the box. Use that to connect your Bluetooth mouse and tada that should work. Use it to unlock your phone and do you what you want to do.
It worked for me, hope I can help you.

Recover Data Broken Screen

Hello all.
Unfortunately I dropped my phone last week which result in a broken screen (Glass got broken, as well as the lcd, black screen, touch works sometimes). Now I'm sitting here, trying to recover all my important data.
First guides you find on the internet are about some Backup Software for windows. Just connect your phone and youre ready to go.
(Almost, as you need to verify the connection or have to have adb/ usb debugging enabled, which I don't unfortunately.)
So those things about adb backup do not work aswell.
I do have a custom rom installed http://forum.xda-developers.com/g-flex2/general/update-to-marshmallow-t3399953.
Does this custom rom install a recovery? I tried booting into recovery like 100 times by pressing volume down as well as the power button. But without any optical feedback this is hard and I'm not 100% sure if it is even installed.
If not, wouldn't it be an option to install twrp or cwm? Is this possible without usb debugging enabled? I've managed to do this on samsung devices, even without adb through odin, while connecting the device in download mode. Is there something similar for LG?
I think if I get to manage to enable usb debugging it would work perfectly fine, I would be able to backup won't I?
Last thing I would try is buying an slim port to hdmi adapter, connect to pc and verify the connection to the backup software using an hdmi monitor. I think this would work, but maybe theres some way I overlooked which don't need me to buy this adapter.
Thanks for your Help,
Whitz
Unfortunately the Device won't show up when executing "adb devices".
Maybe because the device isnt unlocked at time of being?
The Device isnt recognized by the Computer either, so maybe the connection is unfortunately set on "Only Provide Power" or whatever this mode is called in english
Any further tips?

stuck in twrp cant connect to pc

i was following this video and my phone is now stuck in twrp, at this point in the video it resets your phone. privous to this my phone would connect to my computer so i could transfer files now all it does is make the noise on widows that the device is connected but the device doesn't show up on my pc nore does it show up on 3-4 other pc's i've tried to connect to.
if i could get any help with this i'd be VERY appreciative
https://www.youtube.com/watch?v=LD1OlbfHdwE&t=6m01s
edit r
fyi when i did this i had all english options so i didn't randomly hit some 3rd language option nor did hit anything at all
https://forum.xda-developers.com/oneplus-6/how-to/guide-mega-unbrick-guide-hard-bricked-t3796051
Just download The fastboot image and flash it via bootloader option.
Dog479 said:
i was following this video and my phone is now stuck in twrp, at this point in the video it resets your phone. privous to this my phone would connect to my computer so i could transfer files now all it does is make the noise on widows that the device is connected but the device doesn't show up on my pc nore does it show up on 3-4 other pc's i've tried to connect to.
if i could get any help with this i'd be VERY appreciative
https://www.youtube.com/watch?v=LD1OlbfHdwE&t=6m01s
edit r
fyi when i did this i had all english options so i didn't randomly hit some 3rd language option nor did hit anything at all
Click to expand...
Click to collapse
I remember currently MTP does not work on TWRP Onplus6. You have to push files manually. Why are you watching videos is the first place? Videos get easily get outdated.
Dog479 said:
i was following this video and my phone is now stuck in twrp, at this point in the video it resets your phone. privous to this my phone would connect to my computer so i could transfer files now all it does is make the noise on widows that the device is connected but the device doesn't show up on my pc nore does it show up on 3-4 other pc's i've tried to connect to.
if i could get any help with this i'd be VERY appreciative
&t=6m01s
edit r
fyi when i did this i had all english options so i didn't randomly hit some 3rd language option nor did hit anything at all
Click to expand...
Click to collapse
I had same problem also
Sol:
1.After unlocking bootloader log in and place all the files on you internal storage
2. Make sure you have the 5.1.8 boot img because if you flash E.g 5.1.5 boot image on 5.1.8 your wifi wont work.
3. The rest is in the video
BossVeka said:
I had same problem also
Sol:
1.After unlocking bootloader log in and place all the files on you internal storage
2. Make sure you have the 5.1.8 boot img because if you flash E.g 5.1.5 boot image on 5.1.8 your wifi wont work.
3. The rest is in the video
Click to expand...
Click to collapse
this is what my phone is doing i can't connect properly and can't add anything to the internal storage, also i can't post pics but i have a pic of my device man and the drives on my pc httpscolon//ibb.co/m0pznJ i tried volume up and power to get it into the transfer mode but no go, i've nvr bricked a device before this sucks all my other rootings went off without a problem
https://ibb.co/m0pznJ
when i attempt to use the msndownloadtool i get this error software image not exist
Dog479 said:
this is what my phone is doing i can't connect properly and can't add anything to the internal storage, also i can't post pics but i have a pic of my device man and the drives on my pc httpscolon//ibb.co/m0pznJ i tried volume up and power to get it into the transfer mode but no go, i've nvr bricked a device before this sucks all my other rootings went off without a problem
https://ibb.co/m0pznJ
when i attempt to use the msndownloadtool i get this error software image not exist
Click to expand...
Click to collapse
does anyone have alink to the Qualcomm HS-USB QDLOader 9008 drivers?
now its saying this so maybe if i can get the drivers i can fix this thing
https://ibb.co/bE7u4y
well my phone is bricked, it refuses to connect to anything. super awesome. so i am sending it for rma... i've never had a phone do this before , ive also never had a prob like this in years of computing i've lapped and water cooled and peltier cooled numerous pc's. and i get fked by a phone that refuses to connect to an computer after following numerous guides.
this **** is laughable. the phone bricked itself have way through doing anything, watch you azz with this phone.
i guess i''l eat whatever oneplus charges me to get my phone back. fff s i could have bought an iphone now, waiting on that $550 repair feee
Dog479 said:
well my phone is bricked, it refuses to connect to anything. super awesome. so i am sending it for rma... i've never had a phone do this before , ive also never had a prob like this in years of computing i've lapped and water cooled and peltier cooled numerous pc's. and i get fked by a phone that refuses to connect to an computer after following numerous guides.
this **** is laughable. the phone bricked itself have way through doing anything, watch you azz with this phone.
i guess i''l eat whatever oneplus charges me to get my phone back. fff s i could have bought an iphone now, waiting on that $550 repair feee
Click to expand...
Click to collapse
this sucks big time, what was Oneplus' solution?
...I am also stuck with an Android Pie update, where I cannot access my phone on laptop and all buttons don't work no more after trying to root it again.
why don't they make Android updates where your device stays rooted?

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