This is a long shot.
I dropped my Pixel 3 XL. The back side shattered. When I picked it up, I used the finger print scanner to turn on my phone, it turned on and I see my home screen. I was relieved so I tossed the phone onto the bed (with a lot of blankets) to tend to the newborn in my arms. When I came back later, my phone won't boot, tried holding power button for 10+ second consecutively.
So I'm confused what part is broken.
The only info I can give is that when I plug the phone into the usb cable to my computer, I hear a usb connected (Windows sound). But when I use USBLogView, I don't see anything useful, device type is unknown, no vender id, no serial number, no nothing.
I've also tried keeping it plugged in and pressing power button to boot, no dice.
I removed the shatter glass back suffering 3 cuts along the way, to the best of my knowledge, nothing was unplugged nor broken, I plugged everything back in following youtube teardown guides, same issue. Any trouble shooting tips will be greatly appreciated.
Related
Hi Everyone,
I'm have a problem with my One XL. It's an Australian Telstra item. I got soaked in the rain and the phone got wet. I put it in rice for a few days to soak up the moisture, then charged it up. After this the screen backlight would intermittently fail, and i noticed if I squeezed the LHS of the phone it would sometimes make the screen go on or off. The problem got worse over the space of about an hour and eventually the screen would not come on. I opened up the case, and noticed there was a split in the ribbon cable that is part of the screen at the point that it is folded over 90deg (I'm not sure why this was never a problem before the phone got wet?)
So I stupidly got straight stuck into taking it apart to replace the screen before backing up all my stuff. I ordered a new screen of ebay and replaced the old one. Now I am having the following behaviour:
1-Press and hold power button - Phone vibrates once, then does nothing. Screen doesn't come on.
2-Plug into PC - LED flashes red for a while then goes solid red. Screen doesn't come on. Nothing pops up in "My computer"
3-Press and hold (~10sec) power after 2 - Red light goes off. Phone vibrates once every ~30 seconds. Screen doesn't come on.
4-Press and hold power after 3 - Home/Back/Apps LEDs flash 20 times, no other change.
I also tried a number of combos of power + vol -/+ with no success.
Also, I was being lazy and doing this without putting the case back on, and my power button has fallen apart. It looks like that ribbon cable is only ~$5 on ebay, so no big deal, but means I cant really do anymore troubleshooting at the moment.
So I guess the big question is, can the phone still be salvaged? I'm thinking maybe it's stuck in a boot loop with the screen also not working?
Any help is greatly appreciated.
Cheers,
Chris
The first question I have would be did you make sure you got the right screen? There are three different types of screens that came on this phone and you need to make sure you match it correctly. You can identify the type of screen by the colour of the flex cable attached.
Secondly, you should never use the power + volume up button combination, I'm not sure where you saw that information but it puts the phone into Qualcomm download mode which you definitely don't want. The only button combination that should ever be used is power + volume down.
Sent from my Evita
Hi Timmaaa,
Both screens had the same orange/brown flex cables. I did read that there were different screens, but had thought there were only two and that the other had a green flex, so I definitely didn't get that one. Are the other 2 colours close?
I'm not sure where I read the power + volume up thing as I have read a heap of different threads. What would the expected behaviour be if I had put it into that mode?
Thanks for your help.
Cheers,
Chris
The three different screens have very different colour coding on the flex cable, so matching should be a piece of cake, which I believe you've done correctly. Putting the phone into Qualcomm download mode is kinda like a bricked state, if you're getting the red charging led and the cap button lights flashing I think you're ok.
Another thing to note is that you usually need to sync your new screen when you install it. From memory I believe you need to power the phone on, remove the old screen while the phone is on, and install the new screen while the phone is on. If you didn't follow this process that might be why your display isn't working. Other than that your phone might have just suffered some fatal hardware damage due to the liquid ingress, which isn't going to be fixable.
Sent from my Evita
Thanks again Timmaaa,
I had a closer look at my old screen and it does have the small green section on the flex cable which I didn't notice the first time around. Bugger.
So i disassembled it again and swapped back to the old screen. The display still doesn't turn on, but the phone itself now stays on and the computer recognises it! I'm transferring all my photos across to my computer now, then I'll try to sync it properly and see if that helps.
Cheers,
Chris
Ok so I swapped the screens back and forth with the power on, and now it's working! Thanks Timmaaa, I would never have guessed I needed to have the phone turned on in order to swap parts, seems pretty weird. Now just got to get a new power button.
Cheers,
Chris
Awesome. Glad to be able to help.
Sent from my Evita
I have a droid turbo that was dropped on the street and ran over by a car. The phone was in an Otterbox case but still the screen got damaged. I should insert here that I bought the phone from someone else and I am NOT on a 2 year contract so I can't send the phone in for screen replacement. I am looking into buying a new screen for the turbo but wanted to make sure the phone is actually working before I do so. I can hit the power button and I hear the phone power up and vibrate but sometimes it appears to get stuck and starts over again (the whole screen is black so I can't see anything). I have tried to plug the phone into my computer to see if I can get my files off of it or see if its still working... however, it installs the drivers when I plug it in, but I can't see the phone folders (I should insert here that I did not have USBdebugging turned on). I have tried several recovery tools and nothing sees the phone. I also tried to use [email protected] to emulate the screen on my laptop but it didn't recognize the phone either. I went ahead and did a teardown on the phone to make sure all the internals looked good. Internally everything looks fine and nothing appears broken or smashed. I did go ahead and remove the screen because little shards of glass were getting everywhere. Does anyone have a suggestion on how I can see if the phone is working properly before I purchase a new screen (they are at minimum 160 bucks to 200 bucks)? If the phone is stuck in a bootloop, from the fall and such, is there a way (or a program) that I can use to reinstall/reset android and start from scratch to get it out of loop. Im a bit lost and I don't want to purchase a screen if the phone is damaged beyond repair. It would just be easier to get a new phone. Any help in the matter in appreciated. Thanks!
So, yesterday I was riding back on my bike from college back home when all of a sudden it started raining quite heavily. My phone was working fine. It got drenched in the rain in my pocket since I absolutely could not make a stop as I was on a main highway. I came home and found that the phone wasn't responding to the power button but the led was flashing so I presumed it's working. I tried pressing and holding the power button for reboot but it did not work. I then kept the phone in a rice bowl (Yes, I panicked and didn't know what to do). After 2 hours, the phone was completely dead and there was no LED flashing. I read about what can be done so I tried these things in the order typed:
1. Opened the back, unscrewed the panel, removed the power connector and plugged it back. It did not work. Some people have had success using this method so I gave it a go.
2. Kept the phone to dry off in room temperature under a ceiling fan for the night.
3. Read up on un-bricking a hard bricked phone and tried to follow this guide. My phone would simply not get recognized to even install the Qualcomm drivers when connected to my desktop.
4. Tried it on another laptop and it still would not get recognized after pressing and holding the power and volume + button.
I am all out of ideas as to what can be done to save the phone. I have insurance against the phone but I want to save precious data in the phone.
Any Ideas?
sgrsikdar said:
So, yesterday I was riding back on my bike from college back home when all of a sudden it started raining quite heavily. My phone was working fine. It got drenched in the rain in my pocket since I absolutely could not make a stop as I was on a main highway. I came home and found that the phone wasn't responding to the power button but the led was flashing so I presumed it's working. I tried pressing and holding the power button for reboot but it did not work. I then kept the phone in a rice bowl (Yes, I panicked and didn't know what to do). After 2 hours, the phone was completely dead and there was no LED flashing. I read about what can be done so I tried these things in the order typed:
1. Opened the back, unscrewed the panel, removed the power connector and plugged it back. It did not work. Some people have had success using this method so I gave it a go.
2. Kept the phone to dry off in room temperature under a ceiling fan for the night.
3. Read up on un-bricking a hard bricked phone and tried to follow this guide. My phone would simply not get recognized to even install the Qualcomm drivers when connected to my desktop.
4. Tried it on another laptop and it still would not get recognized after pressing and holding the power and volume + button.
I am all out of ideas as to what can be done to save the phone. I have insurance against the phone but I want to save precious data in the phone.
Any Ideas?
Click to expand...
Click to collapse
On an old phone I had. The thing slipped out of my hand as I was taking a photo at a river. The phone bounced of a rock the rear cover fell off, the battery fell out and the whole lot went under water.
I picked all the pieces up and did my best to shake the phone dry and reassembled the phone. No surprise at all the phone did not work but I was desperate because I wanted tunes for the drive home.
I then resigned my self to a longer term strategy and put my simcard in an old dumb phone I had (I still need a phone) then I placed the saturated phone on top of one of hard disc drive's in my desktop PC for 3 days (my computer never sleeps nice and warm but not to hot) then I reassembled the phone and everything worked fine. In fact the phone is still going today.
Be patent and make sure you have the phone completely dry.
renaltosonylevi said:
On an old phone I had. The thing slipped out of my hand as I was taking a photo at a river. The phone bounced of a rock the rear cover fell off, the battery fell out and the whole lot went under water.
I picked all the pieces up and did my best to shake the phone dry and reassembled the phone. No surprise at all the phone did not work but I was desperate because I wanted tunes for the drive home.
I then resigned my self to a longer term strategy and put my simcard in an old dumb phone I had (I still need a phone) then I placed the saturated phone on top of one of hard disc drive's in my desktop PC for 3 days (my computer never sleeps nice and warm but not to hot) then I reassembled the phone and everything worked fine. In fact the phone is still going today.
Be patent and make sure you have the phone completely dry.
Click to expand...
Click to collapse
Oh wow, that's nice of the phone to work again Yes, I have left the phone off to dry by itself and will see if it works in the near future! Or I have to anyway wait till my Insurance company gives me a new phone!
I am having an odd issue and am seeking ideas on what to try next. Yesterday evening my GS6 in a tech21 case fell approximately 3ft from my basketball shorts pocket onto carpet. The phone was off at the time and had just been charging. Thinking nothing of the fall, I went to turn it on and it refuses to power on. I tried re-plugging it in assuming it might not have charged, and that doesn't seem to help either. I see no indication of charging (i.e. no screen indicators or LEDs) when plugged in. I plugged the phone into my laptop running Gentoo Linux and tailed messages but saw no indication of a device being connected which implies to me that it's not a broken LCD or a boot loop - the phone is literally just not turning on. Finally, I placed my phone on a OEM wireless charger at work and the charger pad LED indicates it's charging, but there's no indication on the phone screen or phone LEDs. To me this implies the battery has a charge, but something is preventing it from powering up.
I'm not sure how such a short fall in a case onto carpet would cause this. I have already tried doing a power + vol down and a power + home + vol up, neither seem to have any effect. I plan to take it apart tonight or tomorrow and am wondering if anyone has suggestions on which part(s) to focus on. I'm hoping (and I know it's a long shot) that just some internal cable got knocked out.
This Tuesday my OnePlus One fell into a lake. I let it dry for 2 days before powering it on, but there are a couple things wrong. The screen has messed up colors and what looks like artifacting (water stains I've heard them called?) so I've resigned myself to buying a new phone (hopefully tomorrow), but there are some files I had stored on my now old phone that I'd like to try to recover.
Even after leaving it to charge all night, it won't turn on unless plugged in. When plugged in, it will continuously show the Low Battery screen (with the Chinese text). If I hold volume-down while plugging it in, it will enter a bootloop (vibration, OnePlus logo, screen off, repeat) until unplugged, at which point it immediately stops and turns off. My PC doesn't register it at all when either of these two things happen. The screen doesn't turn on if I hold volume-up while plugging it in, but it will register on my PC as QDLoader 9008.
Before all this I was running the latest nightly of LineageOS and TWRP with an unlocked bootloader.
I've been very happy with my phone for the past 4 years but with the screen the way it is I'm not interested in fixing it, all I want is to access the data partition from my PC. I have Android Studio, adb, etc installed on my PC, is there any way to get adb to recognize my phone either in the low-battery screen or when recognized as QDLoader? Turning off immediately when the charging cable is removed makes me think its a broken battery which I could just replace, but I'd prefer not to spend any money if I don't have too seeing as I'm buying a new phone.
I've spent hours searching forums and Google for solutions, but all the solutions seem to involve wiping the drive to save the phone, while I'm not interested in saving the phone, just my data. The stickied debricking thread also seems to be targeted to hard-bricks, but considering the circumstances I don't think my phone is actually bricked at all, it just probably has a damaged battery.
Thanks!
Sorry to hear about your phone. Have you opened it up to check that all the contacts are dry? Water may have caused corrosion. Also, if you encounter water damage in future, it would be better to place your phone in a desiccant.