This Tuesday my OnePlus One fell into a lake. I let it dry for 2 days before powering it on, but there are a couple things wrong. The screen has messed up colors and what looks like artifacting (water stains I've heard them called?) so I've resigned myself to buying a new phone (hopefully tomorrow), but there are some files I had stored on my now old phone that I'd like to try to recover.
Even after leaving it to charge all night, it won't turn on unless plugged in. When plugged in, it will continuously show the Low Battery screen (with the Chinese text). If I hold volume-down while plugging it in, it will enter a bootloop (vibration, OnePlus logo, screen off, repeat) until unplugged, at which point it immediately stops and turns off. My PC doesn't register it at all when either of these two things happen. The screen doesn't turn on if I hold volume-up while plugging it in, but it will register on my PC as QDLoader 9008.
Before all this I was running the latest nightly of LineageOS and TWRP with an unlocked bootloader.
I've been very happy with my phone for the past 4 years but with the screen the way it is I'm not interested in fixing it, all I want is to access the data partition from my PC. I have Android Studio, adb, etc installed on my PC, is there any way to get adb to recognize my phone either in the low-battery screen or when recognized as QDLoader? Turning off immediately when the charging cable is removed makes me think its a broken battery which I could just replace, but I'd prefer not to spend any money if I don't have too seeing as I'm buying a new phone.
I've spent hours searching forums and Google for solutions, but all the solutions seem to involve wiping the drive to save the phone, while I'm not interested in saving the phone, just my data. The stickied debricking thread also seems to be targeted to hard-bricks, but considering the circumstances I don't think my phone is actually bricked at all, it just probably has a damaged battery.
Thanks!
Sorry to hear about your phone. Have you opened it up to check that all the contacts are dry? Water may have caused corrosion. Also, if you encounter water damage in future, it would be better to place your phone in a desiccant.
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Hello! Last night, my phone died while I was out. When I got home, I plugged it into the wall charger and I noticed the LED didn't come on. I left it charging overnight for about 6 hours and tried to turn it on - no luck. I read on another topic that you needed to charge it to ~2% through USB for it to begin charging on the wall if it's "too" dead, so I left it on my laptop for an hour but again with no luck. I did notice that my laptop couldn't recognize a device though, and since my phone was the only thing plugged in, it means my phone was 'on'. I held the power button and the device disconnected, held the power button again, the unknown device reconnected. So my phone is turning on and off, so I wondered it was my screen. I turned it on, but no sounds worked when I messed with the volume button, so I'm going to rule the screen out. Despite being able to turn 'on', I can't get into recovery and it won't truly turn on.
I'm rooted and unlocked, running a version of PA, though I haven't updated it in some months and haven't downloaded anything other than a picture or two to my phone recently, so I don't think I've bricked it or anything.
I've never used ADB or fastboot or anything like that, so if there's a solution through that I'd be happy to try it out. If there's anything I forgot to mention, please tell me!
Thanks in advance for any help I can get.
This has happened to some people. It seems like going completely dead can somehow corrupt something in the firmware in rare cases.
Open Device Manager and plug in your phone, then see what pops up. If you see QHUSB_DLOAD, your phone has bricked, but it may be fixable. Check into the Unbricking Evita thread and see if the guys there can help.
Failing that, get a warranty exchange.
Try different button combinations (hold power, or hboot combination) while the phone is plugged into the wall charger. At least one person I was trying to help, got his phone to power on this way, when nothing else seemed to work.
Sounds like you're phone is in qdl mode. i second trying the unbricking thread.
I recently dropped my phone on the ground and the glass is now broken. But it worked normally for about 14 days. Then suddenly one day at work it shut down on its own. After that I wasn't able to start it. No reaction for any of the buttons, nor their combinations. Even when I plugged the charger in, no sign of life. I thought it's over.
Then the next day, I plugged the charger in and the screen with 0% battery appeared. So I left it charging, but when I came back to it (20 minutes) it was dead again. Not even the diode indicating it is charging. Again no response for the buttons, nothing. So I tried to disassemble it, disconnected everything. Put it together and viola! The screen indicating 0% battery was there again. I left it like that for a while, and when it was charged a little, I tried to start it. It started and normally worked. At least it seemed to, but after a while (1 - 3 minutes) while I was using it, it went to the dead phone again.
So I discovered, that when I disconnect the battery for a while and then connect it again, I am able to boot the phone. I was even able to do factory reset. I thought I got it and that it was some software fault. However after like 5 minutes (it downloaded all apps, logged to my google account, looked all ok) the screen shut down again and again the phone played dead.
Now I have the phone booted, and charging (almost 100% now). But I guess when I start using it again, it will again go to the dead mode (since it did it everytime after I used it a little, no specific action done, totally random).
I guess it has to be related to the broken glass. Maybe some water or humidity got through it and the phone is trying to save itself from damage by going to the dead mode. It's weird because sometimes (like now) the phone is OK when not used, normally chraging and not shutting down (now it's ON for about 40 minutes), but if it shuts down, it takes about 3 or 4 battery disconnect and connect again, before it boots to the main screen. Sometimes it just dies before the screen, sometimes it dies when I try to plug the charger in, really no idea what causes it.
How should I diagnose it? USB debugging and check the log when using it and when it dies? Or has anyone experienced this too? Or could the battery be damaged? Or can I somewhere set the phone to prevent from selfkilling actions? Today I will try my main board in my friends G Flex 2, to see if it's the board, or something else.
Error log from console before it shut down
mazlixek said:
I recently dropped my phone on the ground and the glass is now broken. But it worked normally for about 14 days. Then suddenly one day at work it shut down on its own. After that I wasn't able to start it. No reaction for any of the buttons, nor their combinations. Even when I plugged the charger in, no sign of life. I thought it's over.
Then the next day, I plugged the charger in and the screen with 0% battery appeared. So I left it charging, but when I came back to it (20 minutes) it was dead again. Not even the diode indicating it is charging. Again no response for the buttons, nothing. So I tried to disassemble it, disconnected everything. Put it together and viola! The screen indicating 0% battery was there again. I left it like that for a while, and when it was charged a little, I tried to start it. It started and normally worked. At least it seemed to, but after a while (1 - 3 minutes) while I was using it, it went to the dead phone again.
So I discovered, that when I disconnect the battery for a while and then connect it again, I am able to boot the phone. I was even able to do factory reset. I thought I got it and that it was some software fault. However after like 5 minutes (it downloaded all apps, logged to my google account, looked all ok) the screen shut down again and again the phone played dead.
Now I have the phone booted, and charging (almost 100% now). But I guess when I start using it again, it will again go to the dead mode (since it did it everytime after I used it a little, no specific action done, totally random).
I guess it has to be related to the broken glass. Maybe some water or humidity got through it and the phone is trying to save itself from damage by going to the dead mode. It's weird because sometimes (like now) the phone is OK when not used, normally chraging and not shutting down (now it's ON for about 40 minutes), but if it shuts down, it takes about 3 or 4 battery disconnect and connect again, before it boots to the main screen. Sometimes it just dies before the screen, sometimes it dies when I try to plug the charger in, really no idea what causes it.
How should I diagnose it? USB debugging and check the log when using it and when it dies? Or has anyone experienced this too? Or could the battery be damaged? Or can I somewhere set the phone to prevent from selfkilling actions? Today I will try my main board in my friends G Flex 2, to see if it's the board, or something else.
Click to expand...
Click to collapse
Adding the error log from console
OK so it was probably mother board fault, so I had to buy a new phone It is like 3 months, and I just yesterday accidentally poured some water on it, so i destroyed another one. It is still in warranty but I guess with water damage there is no warranty. Anyone knows where to find all the water damage indicators? Or is it even possible to make it look like there was no water damage?
Last year I picked up a Huawei Mate 9 (MHA-L29), but never really was able to use it as I couldn't activate it with my carrier at the time. So the phone sat in the box for more or less a full calendar year. It was fully functioning, I never rooted or flashed any kind of ROM/recovery on it, 100% stock.
After changing carriers, I decided a few days ago to try and activate it. Initially, it wouldn't power on at all. It wouldn't charge either, even with the original cable (or any other cable I tried). Then I remembered reading something about batteries in a Reddit thread (ELI5: "Why do 'dead' batteries work when you take them out of the remote and switch slots," or something like that) and somebody mentioned a chemical reaction triggered by the body heat transferred while handling them. So I decided to put the phone in my pocket and warm it up between my legs for about 10 minutes, and bam, suddenly it would power on with the charger connected, but it was stuck in a bootloop, wouldn't bring up the charging animation, and just repeated the process of showing the "Powered by Android" screen.
So now I'm stuck on this bootloop, can't access recovery/fastboot menus, nothing. It just powers off and powers on, over and over. Also, it won't power on without being connected to the charger. I've let it sit for as long as an hour or so charging, but it doesn't seem to do anything, as once it is unplugged, it immediately turns off. My computer doesn't seem to recognize it either, when plugged in and going through it's bootloop cycle.
Any ideas? Is this thing hardbricked? Is the battery a goner? What route might I take to go about fixing it, or getting it repaired? Is it even worth trying to get it repaired?
Any feedback would be appreciated!
Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.
Hi, My s21+ was fine last night, but when i removed it from my wireless charger this morning the screen is completely black and un-responsive. The ringtone was sounding when someone called me earlier but following troubleshooting from samsung its no longer responsive at all - its no as if the phone isnt even turning on anymore.
I am eager to get the data from the handset, and am willing to take whatever steps neccessary to recover as much a I can. I have tried samsung smart switch PC but the phone is not recognised. I also looked (briefly) into wondershare mobiletrans, but that requires me to activate USB Debugging, which is impossible with a non responsive handset.
What are the best steps for me to take? I am not bothered if the handset works or not, i just want my SMS and Gallery saving if at all possible? There are some SMS's on there from my mum before she passed away that are quite sentimental to me.
All advice gratefully received.
Thanks in advance.
If you can't access the boot menu, there's nothing you can do without repairing the hardware failure first*. If it's the mobo only a data recovery specialist will be able to retrieve it.
If it's a battery failure, replacing the battery should put you in the pink again. Li's can fail completely with no warning but usually it's the degraded ones that fail ie less than 80% of original capacity. Any battery swelling is a failure.
This exactly one the reasons I always use a SD card as a data drive and back that up redundantly. With no data drive regular backup of critical data is mandatory. Phones with no expandable storage put you at a disadvantage in more ways than one. Regardless without redundant backup data lose becomes a question of not if it will happen only when it will happen.
*Try this to fix the black screen of death.
The phone is basically faulty right out of the factory: your screen has a bit that's either torn or disconnected from where it should be. I'd wager if you charged your phone suddenly it went dark its the black screen of death. In my case the screen was off but touch still worked. Left the phone alone for half a year, picked it up and suddenly it worked again. Brainless Samsung.
You should be able to recover your data probably easily. What happens when you connect the phone via USB to the PC? Or when you just charge it? Can you try charging it for a while, booting it up and then if you remember to, unlock it blindly (treat the screen as if it wasn't off)