Just trying to bind my Galaxy Watch 42mm with new OOS 10, but samsung wearable app says software is not compatible with this device. Installed the APK from September 20, 2019 and still have this issue. Is anyone has a solution already for this situation?
The Message is:
"Notice
Check whether your system software is compatible or needs to be updated, then try again."
I know this doesn't help you at all, but.... works for me with the same setup you mentioned.
My Galaxy watch is working with no issue here. I'm on OB2
On google play, i see the message attached
and if i install APK from local, i get this error:
"Notice
Check whether your system software is compatible or needs to be updated, then try again."
Which version of the app you guys are using?
flayzeraynx said:
On google play, i see the message attached
and if i install APK from local, i get this error:
"Notice
Check whether your system software is compatible or needs to be updated, then try again."
Which version of the app you guys are using?
Click to expand...
Click to collapse
Mine Is working fine too.
Version: 2.2.27.19083061
Mines working, 46mm wifi version.
Mine working fine
Mine works fine, but I didn't do a (re-)install. I had bluetooth connection problems.. Cleared a lot of cache from samsung apps and no problems since. Maybe a restart of the phone would have been enough.
flayzeraynx said:
On google play, i see the message attached
and if i install APK from local, i get this error:
"Notice
Check whether your system software is compatible or needs to be updated, then try again."
Which version of the app you guys are using?
Click to expand...
Click to collapse
have you modified your system dpi?
looks like play store is not exactly recognizing your device
also check in play store settings if your device shows certified
i sometimes have this issue on custom roms or if my device shows not certified in play store
raikkoni27 said:
have you modified your system dpi?
looks like play store is not exactly recognizing your device
also check in play store settings if your device shows certified
i sometimes have this issue on custom roms or if my device shows not certified in play store
Click to expand...
Click to collapse
Interestingly, I don't have any certification details under my play store settings
you should be able to install it now
flayzeraynx said:
Interestingly, I don't have any certification details under my play store settings
Click to expand...
Click to collapse
just noticed, can't see it on mine running on OOS 10 as well
maybe you can try setting your display size to default, i guess you've set it to small, then try a reboot or clearing play store cache and see if the Galaxy Wearable appears in the Play Store
Related
Hi everybody, my name is jim.
I own a asus transformer tf700 (infinity) wifi oly 32gb.
Its about 3 or 2 months old now, everything been working great Monday i tried to just disable some apps in the apps settings, and after i did that my play store stopped working everytime i wanted to go connect to it tells me: error retrieving information from server. [DF-DFERH-01].
Ok i did the following:
I went back to the app settings and enabed all my apps back4 - result still error @ play store app. On computer playstore working.
I clear data and cache and force stop playstore - result still error @ play store app. On computer works.
I removed credit cards on google wallet - result still error @ play store app. On computer works.
I factory restored my tablet - result still error @ play store app. On computer stopped working.
I added another gmail account - result error @ play store and on computer stopped working.
I cleared data and cache and force stop frame work and play store but same thing error in app and website not working.
On my phone sony ericsson xperia mini pro my apps store works perfect and i use the same email adres. Even my gf play store works good, and we are on the same area and same network provider.
Can anyone help me its day 5 without the playstore and my tablet is empty.
Thnks in advanced
Jim
Sounds like you've done everything.
jemyz07 said:
Hi everybody, my name is jim.
I own a asus transformer tf700 (infinity) wifi oly 32gb.
Its about 3 or 2 months old now, everything been working great Monday i tried to just disable some apps in the apps settings, and after i did that my play store stopped working everytime i wanted to go connect to it tells me: error retrieving information from server. [DF-DFERH-01].
Ok i did the following:
I went back to the app settings and enabed all my apps back4 - result still error @ play store app. On computer playstore working.
I clear data and cache and force stop playstore - result still error @ play store app. On computer works.
I removed credit cards on google wallet - result still error @ play store app. On computer works.
I factory restored my tablet - result still error @ play store app. On computer stopped working.
I added another gmail account - result error @ play store and on computer stopped working.
I cleared data and cache and force stop frame work and play store but same thing error in app and website not working.
On my phone sony ericsson xperia mini pro my apps store works perfect and i use the same email adres. Even my gf play store works good, and we are on the same area and same network provider.
Can anyone help me its day 5 without the playstore and my tablet is empty.
Thnks in advanced
Jim
Click to expand...
Click to collapse
Something may be corrupted and you have tried everything. I suggest to flash the full Asus firmware at this point.
buhohitr said:
Something may be corrupted and you have tried everything. I suggest to flash the full Asus firmware at this point.
Click to expand...
Click to collapse
can you give me a step by step instructions on how to flash the asus firmware back in it ?
jemyz07 said:
can you give me a step by step instructions on how to flash the asus firmware back in it ?
Click to expand...
Click to collapse
Please provide some info about your device, are you rooted,unlock, firmware version etc..?
buhohitr said:
Please provide some info about your device, are you rooted,unlock, firmware version etc..?
Click to expand...
Click to collapse
no im not unlocked, or rooted nothing.... the same as i bought it
Android version is 4.1.1
GPS version is V7.9.11
Wifi ersion is V7.2.0.65
Bluetooth version is V10.33
Camera version is TF700T-0xB03400
Touch Panel version is ELAN-3023-7053
Kernel version is 3.1.10 [email protected])) #1 SMP PREEMPT Tue Nov 27 18:33:09 CST 2012
Build number is JRO03C.US_epad-10.4.4.23-20121127
Pad EC version is PAD-EC20T-0216
jemyz07 said:
no im not unlocked, or rooted nothing.... the same as i bought it
Android version is 4.1.1
GPS version is V7.9.11
Wifi ersion is V7.2.0.65
Bluetooth version is V10.33
Camera version is TF700T-0xB03400
Touch Panel version is ELAN-3023-7053
Kernel version is 3.1.10 [email protected])) #1 SMP PREEMPT Tue Nov 27 18:33:09 CST 2012
Build number is JRO03C.US_epad-10.4.4.23-20121127
Pad EC version is PAD-EC20T-0216
Click to expand...
Click to collapse
Download the full firmware version from Asus website. The file should be named "US_epad-user-10.4.4.23.zip", if it named "US_epad-user-10.4.4.23_UpdateLauncher.zip", then you need to unzip it first, then you are going to see another zip file named "US_epad-user-10.4.4.23.zip". Copy this file to the root of your microsdcard (root means, don't put it in a folder). Now open up your notification you should see a message for upgrade, tab on it and upgrade process will started. You may need to reboot to see the upgrade message, but 95% you don't have to reboot. That's it. After done, make sure you delete the zip file out of your sdcard.
buhohitr said:
Download the full firmware version from Asus website. The file should be named "US_epad-user-10.4.4.23.zip", if it named "US_epad-user-10.4.4.23_UpdateLauncher.zip", then you need to unzip it first, then you are going to see another zip file named "US_epad-user-10.4.4.23.zip". Copy this file to the root of your microsdcard (root means, don't put it in a folder). Now open up your notification you should see a message for upgrade, tab on it and upgrade process will started. You may need to reboot to see the upgrade message, but 95% you don't have to reboot. That's it. After done, make sure you delete the zip file out of your sdcard.
Click to expand...
Click to collapse
Ok i have downloaded the it was named updatelauncher so i unzipped it and copied the zip folder into the root of my sdcard. I inserted the memory card but i didnt see no update notification i rebooted but still nothing must i do something in a setting or so let me thnx
jemyz07 said:
Hi everybody, my name is jim.
I own a asus transformer tf700 (infinity) wifi oly 32gb.
Its about 3 or 2 months old now, everything been working great Monday i tried to just disable some apps in the apps settings, and after i did that my play store stopped working everytime i wanted to go connect to it tells me: error retrieving information from server. [DF-DFERH-01].
Ok i did the following:
I went back to the app settings and enabed all my apps back4 - result still error @ play store app. On computer playstore working.
I clear data and cache and force stop playstore - result still error @ play store app. On computer works.
I removed credit cards on google wallet - result still error @ play store app. On computer works.
I factory restored my tablet - result still error @ play store app. On computer stopped working.
I added another gmail account - result error @ play store and on computer stopped working.
I cleared data and cache and force stop frame work and play store but same thing error in app and website not working.
On my phone sony ericsson xperia mini pro my apps store works perfect and i use the same email adres. Even my gf play store works good, and we are on the same area and same network provider.
Can anyone help me its day 5 without the playstore and my tablet is empty.
Thnks in advanced
Jim
Click to expand...
Click to collapse
I have same error and I am in Curacao, ISP is FLOW whom I suspect from blocking play store, how about your ISP? because my touchpad as well as computer can not get into playstore
ennu said:
I have same error and I am in Curacao, ISP is FLOW whom I suspect from blocking play store, how about your ISP? because my touchpad as well as computer can not get into playstore
Click to expand...
Click to collapse
I'm on Curacao too...also on FLOW. My desktop can't access the Play Store, my Xoom either (non-rooted), but my rooted Galaxy S2 can. Both on WiFi and 3G
AQUARIUSIX said:
I'm on Curacao too...also on FLOW. My desktop can't access the Play Store, my Xoom either (non-rooted), but my rooted Galaxy S2 can. Both on WiFi and 3G
Click to expand...
Click to collapse
I also am from curacao.... and at work i use UTS as ISP.... and my pad neither computer goes to play store..... and on FLOW at home it doesnt go to playstore either not even on the pad or the computer..... but on my phone using UTS or flow it goes to the playstore (APP) but if i use the browser on the phone the it doesnt go to playstore......
I dont know what could be the problem since when have you guys been experiencing this me since 18 Dec.....
AQUARIUSIX said:
I'm on Curacao too...also on FLOW. My desktop can't access the Play Store, my Xoom either (non-rooted), but my rooted Galaxy S2 can. Both on WiFi and 3G
Click to expand...
Click to collapse
I am too at Curacao. My Transformer TF700T Started doing that on thursday. My ISP is Onenet. But it does it also on the Scarlet network at work.
My Galaxy S2 works fine.(still)
Cheers.
Jurgen
jurcel said:
I am too at Curacao. My Transformer TF700T Started doing that on thursday. My ISP is Onenet. But it does it also on the Scarlet network at work.
My Galaxy S2 works fine.(still)
Cheers.
Jurgen
Click to expand...
Click to collapse
So by the looks of it.... Its not our tablets... But a proble in general here on curacao... Do u think our service providers our behind this cause remember every service provider here on curacao buys their Internet from the owner of FLOW which is columbus.... So it must be something related from there but I cant understand why our phone's does work? Thts the mystery????? What u guys think???
jemyz07 said:
So by the looks of it.... Its not our tablets... But a proble in general here on curacao... Do u think our service providers our behind this cause remember every service provider here on curacao buys their Internet from the owner of FLOW which is columbus.... So it must be something related from there but I cant understand why our phone's does work? Thts the mystery????? What u guys think???
Click to expand...
Click to collapse
You can easily verify if your isp is blocked or not, tethering your device through your phone (using LTE or 3G), then try again with google play store.
buhohitr said:
You can easily verify if your isp is blocked or not, tethering your device through your phone (using LTE or 3G), then try again with google play store.
Click to expand...
Click to collapse
Well i tried tethering from 3g and 2g and still nothing happends still recieve the error from the playstore app and i cant still connect to playstore from the pc or tab /phone browser
So try the modded Playstore? Just use the search function, device doesn't matter.
Send from my SGS3 using Tapatalk 2
jemyz07 said:
Well i tried tethering from 3g and 2g and still nothing happends still recieve the error from the playstore app and i cant still connect to playstore from the pc or tab /phone browser
Click to expand...
Click to collapse
So it's not ISP blocking problem, I have an idea, go into settings -> apps -> clear data for google framework service and google play store, then delete your google account, reboot your device and re create your google account see if that works. Also what is your build version and sku (US or WW etc..) you can find the info in settings->about tablet ->build number.
ShadowLea said:
So try the modded Playstore? Just use the search function, device doesn't matter.
Send from my SGS3 using Tapatalk 2
Click to expand...
Click to collapse
tried modded playstore but no luck, it stil gave me errorretrieving information from server [DF-DFERH-01]
In Curacao UTS wifi SGS is ok but Sony tablet S is hVing the error
buhohitr said:
So it's not ISP blocking problem, I have an idea, go into settings -> apps -> clear data for google framework service and google play store, then delete your google account, reboot your device and re create your google account see if that works. Also what is your build version and sku (US or WW etc..) you can find the info in settings->about tablet ->build number.
Click to expand...
Click to collapse
tried clear data for google framework service ad google play store, deleted google account and reboot device and recreate google account but no luck still gave me the "error retrieving information from server [DF-DFERH-01]"
---------- Post added at 12:01 PM ---------- Previous post was at 11:53 AM ----------
jemyz07 said:
So by the looks of it.... Its not our tablets... But a proble in general here on curacao... Do u think our service providers our behind this cause remember every service provider here on curacao buys their Internet from the owner of FLOW which is columbus.... So it must be something related from there but I cant understand why our phone's does work? Thts the mystery????? What u guys think???
Click to expand...
Click to collapse
Looks like only "registered" phones and tablets can make a good connection, I tried tracert 8.8.8.8 (google open dns server) in terminal on my computer and found out that the first and last server in a row of 10 servers looking for google open dns server gave me errors, don't know if that helps. need to know the exact server from play store to trace, anyone know this server number????
Yes!
Daydream vr works 100% Fine on our Nexus 5x
But Google doesn't give it to us from the play store
Link - http://www.apkmirror.com/apk/google...-1-0-161019143-android-apk-download/download/
Video proof -
https://drive.google.com/file/d/0BzR2qDNs3q3iZzN2TkZ0SUF6NkE/view?usp=drivesdk
Have you tried it with the headset??
Lonath said:
Yes!
Daydream vr works 100% Fine on our Nexus 5x
But Google doesn't give it to us from the play store
Link - http://www.apkmirror.com/apk/google...-1-0-161019143-android-apk-download/download/
Click to expand...
Click to collapse
mmmhhh.. I've read that it's exclusively work on pixel's, i think some dev have to add some libs to works on our actual n5x... are you sure you tried ?
I tried it, but the app told me I need the Google VR Services in a newer version. The version on APKMirror was not enough.
But looks very promising
chrrh said:
I tried it, but the app told me I need the Google VR Services in a newer version. The version on APKMirror was not enough.
But looks very promising
Click to expand...
Click to collapse
Well, I'm in Android nougat 7.1.1 build preview 1
And it has the Google vr services latest version!!
Just enroll to the Android beta program and try!!
I added video proof!
Lonath said:
Yes!
Daydream vr works 100% Fine on our Nexus 5x
But Google doesn't give it to us from the play store
Link - http://www.apkmirror.com/apk/google...-1-0-161019143-android-apk-download/download/
Click to expand...
Click to collapse
Video proof - https://drive.google.com/file/d/0BzR2qDNs3q3iZzN2TkZ0SUF6NkE/view?usp=drivesdk
The official reason the Nexus 5X doesn't support Daydream is because of it's thermal limits. If it works unofficially just make sure it won't overheat in the headset.
just tried it. installed all the apk from apkmirror.com but got a message that my device is not compatible.
Does someone have any idea how to use the Daydream controller in Youtube Cardboard mode?
I'll do my best to help where I can. I have a daydream on order, should arrive in a few days. So far I have downloaded the app from apkmirror. Once I opened the app, it said I needed newest Google VR Services. So I also downloaded the latest version from apk-mirror. That allowed me to go ahead with the setup of the daydream app. When I go to press the button to go into VR mode, it FCs daydream. Too early totell what this may mean, I need to get my daydream VR headset and get it paired up and I can play some more. I'm noticing that even the Daydream compatible games on the play store I cannot install to my phone because the play store reports them as incompatible with the 5x.
I'm using Pixelrom v3.21, which is Nougat 7.1.1 DP1 based.
Got my headset yesterday after seeing the video but it doesn't really proof anything. After installing the apk, the app crashes when trying to enter the VR mode. It's not recognizing the headset via NFC and the controller doesn't work.
But I was able to install 3rd party VR apps and use them with the headset. After using it for an hour it got pretty hot, so you might want to give it a break after a while.
So in the end you have a comfortable cardboard without the controller and daydream app.
Tried it with stock 7.0.0 and developer beta 7.1.1.
Markolc said:
I'll do my best to help where I can. I have a daydream on order, should arrive in a few days. So far I have downloaded the app from apkmirror. Once I opened the app, it said I needed newest Google VR Services. So I also downloaded the latest version from apk-mirror. That allowed me to go ahead with the setup of the daydream app. When I go to press the button to go into VR mode, it FCs daydream. Too early totell what this may mean, I need to get my daydream VR headset and get it paired up and I can play some more. I'm noticing that even the Daydream compatible games on the play store I cannot install to my phone because the play store reports them as incompatible with the 5x.
I'm using Pixelrom v3.21, which is Nougat 7.1.1 DP1 based.
Click to expand...
Click to collapse
Could you maybe send the link to the VR Services? I also use the pixelrom.
Would be appreciated, thanks in advance
Google VR services
Markolc said:
Google VR services
Click to expand...
Click to collapse
Thank you, but it still says it needs to update when I try and launch it. I already tried restarting my phone, Have you done anything else diffrently?
I remember uninstalling, then reinstalling daydream and I didn't get the update message again.
Markolc said:
I remember uninstalling, then reinstalling daydream and I didn't get the update message again.
Click to expand...
Click to collapse
I have tried reinstalling now, still no change in behavior.
So I finally got my Daydream viewer and remote from Google. The controller pairs with no issues. The headset has a built in NFC chip, so when you put your phone I to the headset, it must auto launch some program. However, when I put In The 5x, it just displays a message saying this phone is incompatible with the 5x. So I can't even use the nice headset with Google cardboard, unless I disable the NFC.
The daydream app instantly crashes when I hit the viewer icon so that doesn't work either. So ATM I cant do anything at all with the daydream viewer. I'm sure in time someone can reengineered the daydream app to work with other phones, or trick the app into thinking it is a Pixel, but ATM it's useless.
Oh well.
Im also getting the needs updates google vr services, last installed the versions uploaded to apkmirror november 21st (yesterday) although version number indicates it's November 19th build.
Tried uninstalling, deleting cache, restarting to no avail.... any help?!
have you tried modifiny your build.Prop to make it look like a pixel
and download some game (wonderland) from the playstore ?
does the controller also work ?
if u guys are very eager in using daydream vr in nexus 5x... maybe u can try doing what they did in
nexus 6p to get daydream working. goodluck
http://forum.xda-developers.com/nexus-6p/general/6p-daydream-tweaks-tips-t3510238
Im so disappointed that Daydream doesnt work with my 5x, that and getting rid of the ugly google search bar were the 2 things that I was looking forward to the most from 7.1 and neither happened...
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
wingzfan said:
Came across 2 apps today that I get "your device isn't compatible with this version" messages. These are 2 apps I use on my axon 7 with Android 7.0 so I know they work with nougat. I've tried deleting the cache and data for the play store and Google services but still the same. Anyone have this issue or any ideas on how to stop it? Also can anyone else check the "apple music" app and see if they can install it?
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
spc_hicks09 said:
Some apps just won't be compatible until the developer(s) make the app compatible specifically for the Mate 9. However, I was able to download the Apple Music app.
Click to expand...
Click to collapse
Well that's interesting. I'm running the us version of the phone fully stock so what would be preventing me from installing it? My play store version is 7.5.08.M-all Phone software MHA-L29567B138
Sent from my MHA-L29 using Tapatalk
Are these 2 apps on Play Store the same versions of those you used on your axon 7 with Android 7.0?
As I know, some apps will not work with Android 7.0 until their developers have distributed the latest versions and have made them compatible with nougat.
Yes, in fact I just uninstalled them on my axon 7 and reinstalled them to verify them
Sent from my MHA-L29 using Tapatalk
Decided to reset the phone this morning and see if that fixed it. Before any updates took I was able to install the 2 apps showing as incompatible, however after about 10 minutes they went back to "your device isn't compatible with this version". I uninstalled the updates to the Google Play Store as well as Google Play Services and they still said "your device isn't compatible with this version" even though I checked the Play store build number and it was the same before the update and after uninstalling the update. Some update somewhere is causing a compatibility issue and I'm not sure what it is. I may have to reset the device again and not update any of the built in apps like Gmail, Youtube, etc. and hopefully catch whats causing it.
Edit: Reset again and everything was fine. Google play store was on version 7.4.12.L.all [0] [pr] 144479971 and remained there. Installed one of the apps I was having trouble with then updated system apps one at a time. After each system app I checked the other incompatible app and everything was good. Then after updating google maps the app went back to "your device isn't compatible with this version" so I uninstalled the maps update and cleared the cache and data and the app remained "your device isn't compatible with this version" . The play store stayed on version 7.4.12.L.all [0] [pr] 144479971 and play services never updated from what I could tell. This and some of the software bugs are becoming a bit aggravating. Really hoping the update comes soon and fixes some of the issues.
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
admorris said:
It's a DPI issue...You have to set display view to large, then install whatever apps you want, then set back to small or medium. That should fix for you.
Sent from my XT1635-02 using Tapatalk
Click to expand...
Click to collapse
Well I was hoping that would fix it but it didn't. I set the display view to large, rebooted. That didn't work so I cleared the play store and play services cache and that didn't do it either. Lastly I cleared the play store and play services data and rebooted and that didn't work either.
I'm not sure what's causing it since both the play store and play services are the exact same versions on my mate 9 and axon 7.
Edit: OK this is just stupid. I put the view back to small and font back to normal (where I've had it this whole time except to try the above fix) and now the app allowed me to install it. I don't know what fixes it but at least it's working lol.
Sent from my ZTE A2017U using Tapatalk
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
baddison said:
Having this same issue with Amazon Store App.
Click to expand...
Click to collapse
Had the same problem. Eventually just created a web app with Hermit and it does just fine.
Sent from my MHA-L29 using XDA Labs
baddison said:
Having this same issue with Amazon Store App. Works fine on my PixelXL and Nexus 6P...but for some strange reason, I cannot install it on my Mate 9. Go figure. It's really the ONLY app I'm having this issue with. All my other play store apps installed fine, and my settings and logins work fine. But for the life of me - I cannot install the Amazon Store app, even thought I have successfully installed the Amazon Kindle app. too strange....
Click to expand...
Click to collapse
Have you tried changing the display size? That definitely has something to do with it and even though for me it didnt work at first it definitely solved the issue. Change it to large, reboot and try, if no go wipe the play store data and play services data and reboot and try again. Keep changing the display size after that and eventually it will work. For me I had given up and set my device back to small which is where it originally was and out of nowhere it worked.
Now if they could just resolve Hulu without having to contact customer service things would be great.
I have a problem with play store . When i start a download and screen goes off , the store doesn't finish the installation of the app until i turn on the screen. It go worse when i update or download a list of apps as i have to make sure screen is on all the time.
I checked the settings of wifi and battery optimisation and nothing looks wrong ( the play store app itself isn't in the list of protected and unprotected battery optimisation apps)
I did factory reset and nothing changed
Thx in advance
betengan said:
I have a problem with play store . When i start a download and screen goes off , the store doesn't finish the installation of the app until i turn on the screen. It go worse when i update or download a list of apps as i have to make sure screen is on all the time.
I checked the settings of wifi and battery optimisation and nothing looks wrong ( the play store app itself isn't in the list of protected and unprotected battery optimisation apps)
I did factory reset and nothing changed
Thx in advance
Click to expand...
Click to collapse
Device manager - screen off lock - protect play store from auto-hibernation after screen off
Had this problem since Gingerbread. You need to make sure Play Store isn't killed after screen off.
sjc0211 said:
Device manager - screen off lock - protect play store from auto-hibernation after screen off
Click to expand...
Click to collapse
I don't have anything xalled Device manager, there is Phone manager but there is no option with this name as you mentioned
In fact there is protected apps that supposed to be apps not being hibernated when screen is off, sadly play store is not shown in the list
betengan said:
I don't have anything xalled Device manager, there is Phone manager but there is no option with this name as you mentioned
In fact there is protected apps that supposed to be apps not being hibernated when screen is off, sadly play store is not shown in the list
Click to expand...
Click to collapse
Can I see the list of protected apps?
Sent from my Honor 8 using XDA Labs
Go to Settings- battery-Close app after screen lock and untick the Google play store from the list.
Go to settings- APPs- setting-Speacial access- ignore optimzation-select all apps from drop down-google play store and click allow.
let me know if this works.
As you can see from the phoots, I don't have the same settings option as you said Shashank1320
(I am on marshmallow as I didn't receive update)
You can see also that Google play store dowlesnt have the option to be turned off or on when screen locks , but Google play books (also the usual other apps ) have this option
betengan said:
As you can see from the phoots, I don't have the same settings option as you said Shashank1320
(I am on marshmallow as I didn't receive update)
You can see also that Google play store dowlesnt have the option to be turned off or on when screen locks , but Google play books (also the usual other apps ) have this option
Click to expand...
Click to collapse
Your Play Store is way outdated. Try updating it to 8.0.22
I just bought the phone yesterday, tried to do system update but got ( no update available) and yes I did all available updates from play store
betengan said:
I just bought the phone yesterday, tried to do system update but got ( no update available) and yes I did all available updates from play store
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Not that. The Play Store itself. Download the latest version HERE and install it on top of the old one.
betengan said:
I just bought the phone yesterday, tried to do system update but got ( no update available) and yes I did all available updates from play store
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where did u buy honor 6x? and what's your variant?
adriansticoid said:
Not that. The Play Store itself. Download the latest version HERE and install it on top of the old one.
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Click to collapse
i changed my language preference to notice u.
Refer my screenshot below
And one more thing, I think that there is no problem installing apps through 1. mobile data 2. wifi when I am charging the phone
this needs more checking as the downlading time differs according to the size of apps
betengan said:
And one more thing, I think that there is no problem installing apps through 1. mobile data 2. wifi when I am charging the phone
this needs more checking as the downlading time differs according to the size of apps
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Yes because doze mode is disabled while charging.
sjc0211 said:
where did u buy honor 6x? and what's your variant?
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Egypt; model number: BLL-L22
However I know that the nougat update is available in my region as there is some peoole installed it
sjc0211 said:
i changed my language preference to notice u.
Refer my screenshot below
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Click to collapse
You are on nougat I guess; this list is different on marshmallow and is called protected apps (refer to my screenshots) however Google play store and for some reason is not there hence I can not unlock or lock it to work while screen is off
adriansticoid said:
Not that. The Play Store itself. Download the latest version HERE and install it on top of the old one.
Click to expand...
Click to collapse
I am giving a try
betengan said:
I am giving a try
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Let me know what happens.
adriansticoid said:
Let me know what happens.
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Sorry for being late but I wasn't able to test yesterday
Unfortunately that didn't help, after some time the play store app goes to sleep and I am unable to change that.
I wonder if this is a bug in software version or my phone is defected :crying:. If anyone still on marshmallow and can have a look for me will be great.
betengan said:
Sorry for being late but I wasn't able to test yesterday
Unfortunately that didn't help, after some time the play store app goes to sleep and I am unable to change that.
I wonder if this is a bug in software version or my phone is defected :crying:. If anyone still on marshmallow and can have a look for me will be great.
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Click to collapse
I hope you fix this soon.
Sent from my Honor 8 using XDA Labs
My daughter started using a Pixel the other day and couldn't install Instagram. It wouldn't show up in Google Play. The phone is standard issue non-rooted running 8.1 with the latest security update. I showed her how to side load from apkmirror and the app seems to run just fine. Then checked Google Play from a browser and sure enough the Google Pixel is listed as not compatible. Has anyone else run into this issue? I sent feedback to Instagram, but there doesn't appear to be a direct support channel for end-users.
It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.
Bluntified said:
It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.
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Click to collapse
Found some similar comments to my problem on Reddit and it appears to be a problem on the Google Play back-end, not on the device. Most likely, Instagram mistakenly tagged the phone and blacklisted it. My screenshot shows the desktop web view, and it's clearly marked as not compatible. I don't think clearing cache/data on the device would change that web view of it not being compatible. On Reddit, someone who had it installed, deleted the app and ran into this same problem upon trying to reinstall. They also had to side-load. Luckily we can still side-load.
@Bluntified You were right. Clearing cache and data solved the issue. Thank you
Bluntified said:
It's probably just an error on the site, I downloaded it straight from the Play Store without issues. I actually haven't come across an app that isn't supported.
If the problem persists, I'd recommend deleting cache and data for the Play Store and try again.
Click to expand...
Click to collapse
Thank you it's worked !!