[Q] google play store - Asus Transformer TF700

Hi everybody, my name is jim.
I own a asus transformer tf700 (infinity) wifi oly 32gb.
Its about 3 or 2 months old now, everything been working great Monday i tried to just disable some apps in the apps settings, and after i did that my play store stopped working everytime i wanted to go connect to it tells me: error retrieving information from server. [DF-DFERH-01].
Ok i did the following:
I went back to the app settings and enabed all my apps back4 - result still error @ play store app. On computer playstore working.
I clear data and cache and force stop playstore - result still error @ play store app. On computer works.
I removed credit cards on google wallet - result still error @ play store app. On computer works.
I factory restored my tablet - result still error @ play store app. On computer stopped working.
I added another gmail account - result error @ play store and on computer stopped working.
I cleared data and cache and force stop frame work and play store but same thing error in app and website not working.
On my phone sony ericsson xperia mini pro my apps store works perfect and i use the same email adres. Even my gf play store works good, and we are on the same area and same network provider.
Can anyone help me its day 5 without the playstore and my tablet is empty.
Thnks in advanced
Jim

Sounds like you've done everything.

jemyz07 said:
Hi everybody, my name is jim.
I own a asus transformer tf700 (infinity) wifi oly 32gb.
Its about 3 or 2 months old now, everything been working great Monday i tried to just disable some apps in the apps settings, and after i did that my play store stopped working everytime i wanted to go connect to it tells me: error retrieving information from server. [DF-DFERH-01].
Ok i did the following:
I went back to the app settings and enabed all my apps back4 - result still error @ play store app. On computer playstore working.
I clear data and cache and force stop playstore - result still error @ play store app. On computer works.
I removed credit cards on google wallet - result still error @ play store app. On computer works.
I factory restored my tablet - result still error @ play store app. On computer stopped working.
I added another gmail account - result error @ play store and on computer stopped working.
I cleared data and cache and force stop frame work and play store but same thing error in app and website not working.
On my phone sony ericsson xperia mini pro my apps store works perfect and i use the same email adres. Even my gf play store works good, and we are on the same area and same network provider.
Can anyone help me its day 5 without the playstore and my tablet is empty.
Thnks in advanced
Jim
Click to expand...
Click to collapse
Something may be corrupted and you have tried everything. I suggest to flash the full Asus firmware at this point.

buhohitr said:
Something may be corrupted and you have tried everything. I suggest to flash the full Asus firmware at this point.
Click to expand...
Click to collapse
can you give me a step by step instructions on how to flash the asus firmware back in it ?

jemyz07 said:
can you give me a step by step instructions on how to flash the asus firmware back in it ?
Click to expand...
Click to collapse
Please provide some info about your device, are you rooted,unlock, firmware version etc..?

buhohitr said:
Please provide some info about your device, are you rooted,unlock, firmware version etc..?
Click to expand...
Click to collapse
no im not unlocked, or rooted nothing.... the same as i bought it
Android version is 4.1.1
GPS version is V7.9.11
Wifi ersion is V7.2.0.65
Bluetooth version is V10.33
Camera version is TF700T-0xB03400
Touch Panel version is ELAN-3023-7053
Kernel version is 3.1.10 [email protected])) #1 SMP PREEMPT Tue Nov 27 18:33:09 CST 2012
Build number is JRO03C.US_epad-10.4.4.23-20121127
Pad EC version is PAD-EC20T-0216

jemyz07 said:
no im not unlocked, or rooted nothing.... the same as i bought it
Android version is 4.1.1
GPS version is V7.9.11
Wifi ersion is V7.2.0.65
Bluetooth version is V10.33
Camera version is TF700T-0xB03400
Touch Panel version is ELAN-3023-7053
Kernel version is 3.1.10 [email protected])) #1 SMP PREEMPT Tue Nov 27 18:33:09 CST 2012
Build number is JRO03C.US_epad-10.4.4.23-20121127
Pad EC version is PAD-EC20T-0216
Click to expand...
Click to collapse
Download the full firmware version from Asus website. The file should be named "US_epad-user-10.4.4.23.zip", if it named "US_epad-user-10.4.4.23_UpdateLauncher.zip", then you need to unzip it first, then you are going to see another zip file named "US_epad-user-10.4.4.23.zip". Copy this file to the root of your microsdcard (root means, don't put it in a folder). Now open up your notification you should see a message for upgrade, tab on it and upgrade process will started. You may need to reboot to see the upgrade message, but 95% you don't have to reboot. That's it. After done, make sure you delete the zip file out of your sdcard.

buhohitr said:
Download the full firmware version from Asus website. The file should be named "US_epad-user-10.4.4.23.zip", if it named "US_epad-user-10.4.4.23_UpdateLauncher.zip", then you need to unzip it first, then you are going to see another zip file named "US_epad-user-10.4.4.23.zip". Copy this file to the root of your microsdcard (root means, don't put it in a folder). Now open up your notification you should see a message for upgrade, tab on it and upgrade process will started. You may need to reboot to see the upgrade message, but 95% you don't have to reboot. That's it. After done, make sure you delete the zip file out of your sdcard.
Click to expand...
Click to collapse
Ok i have downloaded the it was named updatelauncher so i unzipped it and copied the zip folder into the root of my sdcard. I inserted the memory card but i didnt see no update notification i rebooted but still nothing must i do something in a setting or so let me thnx

jemyz07 said:
Hi everybody, my name is jim.
I own a asus transformer tf700 (infinity) wifi oly 32gb.
Its about 3 or 2 months old now, everything been working great Monday i tried to just disable some apps in the apps settings, and after i did that my play store stopped working everytime i wanted to go connect to it tells me: error retrieving information from server. [DF-DFERH-01].
Ok i did the following:
I went back to the app settings and enabed all my apps back4 - result still error @ play store app. On computer playstore working.
I clear data and cache and force stop playstore - result still error @ play store app. On computer works.
I removed credit cards on google wallet - result still error @ play store app. On computer works.
I factory restored my tablet - result still error @ play store app. On computer stopped working.
I added another gmail account - result error @ play store and on computer stopped working.
I cleared data and cache and force stop frame work and play store but same thing error in app and website not working.
On my phone sony ericsson xperia mini pro my apps store works perfect and i use the same email adres. Even my gf play store works good, and we are on the same area and same network provider.
Can anyone help me its day 5 without the playstore and my tablet is empty.
Thnks in advanced
Jim
Click to expand...
Click to collapse
I have same error and I am in Curacao, ISP is FLOW whom I suspect from blocking play store, how about your ISP? because my touchpad as well as computer can not get into playstore

ennu said:
I have same error and I am in Curacao, ISP is FLOW whom I suspect from blocking play store, how about your ISP? because my touchpad as well as computer can not get into playstore
Click to expand...
Click to collapse
I'm on Curacao too...also on FLOW. My desktop can't access the Play Store, my Xoom either (non-rooted), but my rooted Galaxy S2 can. Both on WiFi and 3G

AQUARIUSIX said:
I'm on Curacao too...also on FLOW. My desktop can't access the Play Store, my Xoom either (non-rooted), but my rooted Galaxy S2 can. Both on WiFi and 3G
Click to expand...
Click to collapse
I also am from curacao.... and at work i use UTS as ISP.... and my pad neither computer goes to play store..... and on FLOW at home it doesnt go to playstore either not even on the pad or the computer..... but on my phone using UTS or flow it goes to the playstore (APP) but if i use the browser on the phone the it doesnt go to playstore......
I dont know what could be the problem since when have you guys been experiencing this me since 18 Dec.....

AQUARIUSIX said:
I'm on Curacao too...also on FLOW. My desktop can't access the Play Store, my Xoom either (non-rooted), but my rooted Galaxy S2 can. Both on WiFi and 3G
Click to expand...
Click to collapse
I am too at Curacao. My Transformer TF700T Started doing that on thursday. My ISP is Onenet. But it does it also on the Scarlet network at work.
My Galaxy S2 works fine.(still)
Cheers.
Jurgen

jurcel said:
I am too at Curacao. My Transformer TF700T Started doing that on thursday. My ISP is Onenet. But it does it also on the Scarlet network at work.
My Galaxy S2 works fine.(still)
Cheers.
Jurgen
Click to expand...
Click to collapse
So by the looks of it.... Its not our tablets... But a proble in general here on curacao... Do u think our service providers our behind this cause remember every service provider here on curacao buys their Internet from the owner of FLOW which is columbus.... So it must be something related from there but I cant understand why our phone's does work? Thts the mystery????? What u guys think???

jemyz07 said:
So by the looks of it.... Its not our tablets... But a proble in general here on curacao... Do u think our service providers our behind this cause remember every service provider here on curacao buys their Internet from the owner of FLOW which is columbus.... So it must be something related from there but I cant understand why our phone's does work? Thts the mystery????? What u guys think???
Click to expand...
Click to collapse
You can easily verify if your isp is blocked or not, tethering your device through your phone (using LTE or 3G), then try again with google play store.

buhohitr said:
You can easily verify if your isp is blocked or not, tethering your device through your phone (using LTE or 3G), then try again with google play store.
Click to expand...
Click to collapse
Well i tried tethering from 3g and 2g and still nothing happends still recieve the error from the playstore app and i cant still connect to playstore from the pc or tab /phone browser

So try the modded Playstore? Just use the search function, device doesn't matter.
Send from my SGS3 using Tapatalk 2

jemyz07 said:
Well i tried tethering from 3g and 2g and still nothing happends still recieve the error from the playstore app and i cant still connect to playstore from the pc or tab /phone browser
Click to expand...
Click to collapse
So it's not ISP blocking problem, I have an idea, go into settings -> apps -> clear data for google framework service and google play store, then delete your google account, reboot your device and re create your google account see if that works. Also what is your build version and sku (US or WW etc..) you can find the info in settings->about tablet ->build number.

ShadowLea said:
So try the modded Playstore? Just use the search function, device doesn't matter.
Send from my SGS3 using Tapatalk 2
Click to expand...
Click to collapse
tried modded playstore but no luck, it stil gave me errorretrieving information from server [DF-DFERH-01]

In Curacao UTS wifi SGS is ok but Sony tablet S is hVing the error

buhohitr said:
So it's not ISP blocking problem, I have an idea, go into settings -> apps -> clear data for google framework service and google play store, then delete your google account, reboot your device and re create your google account see if that works. Also what is your build version and sku (US or WW etc..) you can find the info in settings->about tablet ->build number.
Click to expand...
Click to collapse
tried clear data for google framework service ad google play store, deleted google account and reboot device and recreate google account but no luck still gave me the "error retrieving information from server [DF-DFERH-01]"
---------- Post added at 12:01 PM ---------- Previous post was at 11:53 AM ----------
jemyz07 said:
So by the looks of it.... Its not our tablets... But a proble in general here on curacao... Do u think our service providers our behind this cause remember every service provider here on curacao buys their Internet from the owner of FLOW which is columbus.... So it must be something related from there but I cant understand why our phone's does work? Thts the mystery????? What u guys think???
Click to expand...
Click to collapse
Looks like only "registered" phones and tablets can make a good connection, I tried tracert 8.8.8.8 (google open dns server) in terminal on my computer and found out that the first and last server in a row of 10 servers looking for google open dns server gave me errors, don't know if that helps. need to know the exact server from play store to trace, anyone know this server number????

Related

Can't download apps in play store: Error code (406)

Since today I'm getting an error (406) when trying to download an app in the play store. Is there a fix for this or does anyone have any idea how to solve this.
Try creating a new google account on your phone with new details and select it in the play store and see if you can download anythang
You could try clearing the cache and data of your market, or you could try removing your googleaccount from your phone and readd it after this.
Does it only occur for one special app?
IMHO the Web server returns a header containing the 406 error code, when detecting that the data it wants to return is not acceptable to the client.
Clearing the cache should solve the problem, if not I found the following:
There was a similar issue in Germany last year (older version of market, but maybe it'll help).
Google-Support described it as follows (translated!):
This error can occur, if you
- Delete the Google account, with which you have logged in your Android phone,
- Reset the phone to factory settings
- You register a new account in your Google Android phone.
This problem does not occur for all users. We investigate the problem and report back to you as soon as we have more information.
Community solution was (sounds funny, but...): starting youtube app --> logging in with your credentials (if logged in, resign and ignore possible error message), reboot (didn't work for all users).
Google solution: Open a ticket with them
In trying to troubleshoot this error myself, I've noticed I get the error when using Wifi for the connection, but everything works fine for using the 3G coverage.
Where I'm at there isn't a 4G connection, but I picked up a few days ago the new HTC Rezound through Verizon. I went to download Angry Birds Space and saw the error. I verified it was for all apps when I tried to download a different game. As mentioned above, the 3G connection works, but Wifi doesn't.
I do have the workaround but would like to figure out why the Wifi isn't working on Google Play. I can surf, use splashtop, and browse Google Play, it's just when I want to install and download that I run into this problem.
I tried clearing out the Google Play cache and that didn't work.
Any other suggestions?
Bohlareon said:
Any other suggestions?
Click to expand...
Click to collapse
I found some information about an optional Apache module called mod_security. This is a module that acts as an Apache firewall – it blocks a lot of the usual routes that we use to access i.e. websites (this module sends back an error code 406 if you're IP is not allowed to view or download the content you requested).
That could confirm Google's statement regarding opening a ticket with them.
But maybe we're delving into it to much now (hopefully grammatically correct).
There are several ways to limit the sources of the error ourselfs.
1. Can you download the games mentioned above through another wlan?
2. If not, it's time for debugging.
- Which radio, ROM version do you use?
- Did the download work before? (If yes, updated your ROM? Changed
anything else?)
- You can check your requests to Google Play and the according answers
with tcpdump or Wireshark (http://www.kandroid.org/online-pdk/guide/tcpdump.html or http://gadgetcat.wordpress.com/2011/09/11/tcpdump-on-android/) (1. connection with 3G 2. connection with Wifi)
Which ROM do you both use?
Funny enough, I think it is the Wifi we're allowed to join at our work that is causing the issue.. I went home, connected to my Wifi at home and was able to download just fine. There's a loose firewall of sorts here, that the network guy explained to me, that could potentially be putting the block on downloading from google play (although I can use Splashtop, surf via browser over Wifi, etc).
I guess it makes sense although others on other droid phones are able to download over the wifi just fine.
My phone - non-rooted HTC Rezound
Android 2.3.4
HTC Sense 3.5
Software number 1.02.606.6
Baseband 0.95.00.1017_24, 0.95.00.1013r
I had this problem. I disabled wifi, cleared play store data/cache, opened play store and let it do its thing while on data connection. After that's done, turn on wifi and works again.
Sent from my LG-P999 using xda premium
same problem
Have you checked your firewall settings or tried to connect to another wifi? Does it also occur with a 3g connection?
This problem occurs when u have Package Installer or Package Access Helper frozen or deleted. Its a system app and u shouldn do it if you want to keep your access over Google Play store.
You can try to clear cache and data for Google Play store and Google Services Framework and after that restart the device.
This should do the trick, at least for a while...
pspfat1004 said:
You could try clearing the cache and data of your market, or you could try removing your googleaccount from your phone and readd it after this.
Click to expand...
Click to collapse
Thank you!
clearing cache and data solved for me.
I think after rooting and restoring it restored some bogus half downladed apps.
Nexus 4 16gb
Sorry for bringing this thread back up but i am having the same error.
I cleared the data and cache on the Google play store and services and I still can't download any app from the play store what so ever.
I even uninstalled the play store and restored it by reinstalling a gapps package...but still nothing.
Do i need to reflash my ROM?
Any kind of suggestions will help me out.
coolfahad76 said:
Sorry for bringing this thread back up but i am having the same error.
I cleared the data and cache on the Google play store and services and I still can't download any app from the play store what so ever.
I even uninstalled the play store and restored it by reinstalling a gapps package...but still nothing.
Do i need to reflash my ROM?
Any kind of suggestions will help me out.
Click to expand...
Click to collapse
maybe it's silly but did you try to sign out and then sign in again?
I just removed my google account and readded it. I also cleared Google Play and Play services and then rebooted (I also made sure it refreshed my account through Play).
Still getting the same error...
(Im using a Nexus 4)
coolfahad76 said:
I just removed my google account and readded it. I also cleared Google Play and Play services and then rebooted (I also made sure it refreshed my account through Play).
Still getting the same error...
(Im using a Nexus 4)
Click to expand...
Click to collapse
from recovery did you try to wipe dalvik+cache?
Tried that, still nothing ;/
error 406
Hi Guys. I've rooted my HTC One x ,then did a unroot. Not sure what happened but cannot download from Google play Error 406. Can you kindly help. Thx

error while retrieving information from server. [RPC]

I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?

[Q] Google Play Store Problem ?? [Solved][Mods Please Close This Thread]

Hello,
I am having a problem with Play Store (Market) from 3-4 days. When i click on the Google Play icon, it gives me 'Server Error - Retry'. Upon doing some search here and there, i found out that i am not the one having this problem and some people already have fixed it themselves by using Market Enabler App.
So here is the real deal. When i fake a provider using the market enabler app, and then try to open the Play Store, i can access the store !! But when i try to download anything, It Says "This Item Cannot Be installed in your country - Ok"
I have tried every possible solution and to check how legitimate this error is, i even tried apps from Indian developers.. but still no luck.
can someone help me fixing this problem ??
This problem is happening to all my friends with HTC (desire hd, evo3d, etc), i myself have SGS2 and its just fine. Its really terrible, wtf is google doing
yea i just ran into this problem on evo3d
This problem is not happening with me.
Sent from my GT-I9003 using xda premium
Try this easy fix
Hi,
Did you try to kill the market/play store app, clear cache and data, and then go and clear Download Manager cache and data, restart phone and try again?
I had the same problem and only this in that sequence helped me. Everything works great for me since then.
I have tried everything !! nothing seems to work !!! I am tired of this error. i'll wait for it to be fix if it is a server error in real. I'll give my feedback in 2 days n tell you if it resolved for me.
santoshsadani009 said:
I have tried everything !! nothing seems to work !!! I am tired of this error. i'll wait for it to be fix if it is a server error in real. I'll give my feedback in 2 days n tell you if it resolved for me.
Click to expand...
Click to collapse
Use Market Unlocker apk
Change your Country to United States Of America!
You WONT get free paid apps or anything.
It just changes the Market's Server.
Try it and it should work for you!
bangalorerohan said:
Use Market Unlocker apk
Change your Country to United States Of America!
You WONT get free paid apps or anything.
It just changes the Market's Server.
Try it and it should work for you!
Click to expand...
Click to collapse
It should have worked but i have already fixed the problem. Thanks for the suggestion though my friend
Here is what i did -
1. Wipe Data and Factory Reset. It removed all the accounts and play store data along with all the apps.
2. Added alternative google account. The account that was not intended to use with this phone.
3. Installed market enabler (from apk) and then fake a provider from US (T-Mobile) and DID NOT click on "Save Current Settings" and closed the app. This got me the access to store but still "this item cannot be installed in your country" error.
4. Added the account i intend to use with this phone.
5. Opened up Play Store > Menu > Accounts and then selected the account i added later. This solved the downloading error and everything was working fine.
However, there was still a major problem, the currency was not in rupees and i might not have been able to purchase any app from the store. I simply Opened the Market Enabler App and Clicked on Restore Settings (Thats why i didn't click on save current settings) and the currency and my provider went back to original.
Anyways, thanks to all who suggested me solution for my problem
santoshsadani009 said:
It should have worked but i have already fixed the problem. Thanks for the suggestion though my friend
Here is what i did -
1. Wipe Data and Factory Reset. It removed all the accounts and play store data along with all the apps.
2. Added alternative google account. The account that was not intended to use with this phone.
3. Installed market enabler (from apk) and then fake a provider from US (T-Mobile) and DID NOT click on "Save Current Settings" and closed the app. This got me the access to store but still "this item cannot be installed in your country" error.
4. Added the account i intend to use with this phone.
5. Opened up Play Store > Menu > Accounts and then selected the account i added later. This solved the downloading error and everything was working fine.
However, there was still a major problem, the currency was not in rupees and i might not have been able to purchase any app from the store. I simply Opened the Market Enabler App and Clicked on Restore Settings (Thats why i didn't click on save current settings) and the currency and my provider went back to original.
Anyways, thanks to all who suggested me solution for my problem
Click to expand...
Click to collapse
Solved na?
bangalorerohan said:
Solved na?
Click to expand...
Click to collapse
Yup -
santoshsadani009 said:
It should have worked but i have already fixed the problem. Thanks for the suggestion though my friend
Click to expand...
Click to collapse
I will Put 'Close This Thread/Solved' In the thread title for the mods to close it.

upgraded playstore, now get sign in error msg.

hello. hopefully posted in the right spot, but unsure if anyone has seen this issue... there was an update recently for the play store, so i did an upgrade, and now getting the nagging sign in error for gmail associated with this phone.
entering my pw does nothing. it just comes back almost instantly to reenter pw again.
i did a kill this to see what or where the message was coming from... what it killed was the google services framework, so its not a fake... but... wanted to see if anyone's seen this, and if there's a fix...
i'm on a droid 3 rooted, debloated, and that's all thats been done..
playstore is at 3.5.19 and gsframework is at 2.3.7
thanks.
Sent from my DROID3 using xda app-developers app
yanger said:
hello. hopefully posted in the right spot, but unsure if anyone has seen this issue... there was an update recently for the play store, so i did an upgrade, and now getting the nagging sign in error for gmail associated with this phone.
i did a kill this to see what or where the message was coming from... what it killed was the google services framework, so its not a fake... but... wanted to see if anyone's seen this, and if there's a fix...
Click to expand...
Click to collapse
enter /settings/applications/manage aplications tap All scroll down to Google Services Framework tap and clear data/clear cache
ruscan.calin said:
enter /settings/applications/manage aplications tap All scroll down to Google Services Framework tap and clear data/clear cache
Click to expand...
Click to collapse
it warns that some of my settings will be erased completely, and blah blah blah... so I'll try it later.. but FTM, after clicking on the ignore icon, it went away and hasn't come back yet... if it does come back, I'll try the above....
tried it. no go. even tried fc the process, then cleared, prompt stayed...
Sent from my droid3 running stock rooted debloated... O_O
yanger said:
tried it. no go. even tried fc the process, then cleared, prompt stayed...
Sent from my droid3 running stock rooted debloated... O_O
Click to expand...
Click to collapse
your phone is rooted and cleaned (no bloatware) but how did you do that by flashing a custom rom or made by yourself
if made by yourself I suggest to delete playstore directly (use Root Explorer etc) and install from sdcard a new playstore you can find it by Google do not forget to activate "unknown sources" in menu/applications before to install new playstore form sdcard
another solution is to get stock rom and flash it then update playstore in this case all things should go if not there is a compatibility problem -last version of playstore is not compatible with your phone/OS
ruscan.calin said:
your phone is rooted and cleaned (no bloatware) but how did you do that by flashing a custom rom or made by yourself
Click to expand...
Click to collapse
it's still stock. rooted, safestrapped and backup, removed bloat.
if made by yourself I suggest to delete playstore directly (use Root Explorer etc) and install from sdcard a new playstore you can find it by Google do not forget to activate "unknown sources" in menu/applications before to install new playstore form sdcard
Click to expand...
Click to collapse
mmm i probably won't go that route yet.
another solution is to get stock rom and flash it then update playstore in this case all things should go if not there is a compatibility problem -last version of playstore is not compatible with your phone/OS
Click to expand...
Click to collapse
if that was the issue, all Droid 3's would have issues... or else all rooted Droid 3s would have issues... probably not it either..
**UPDATE**
This morning while browsing androidpolice, saw an app i wanted to try out (Google+ Analytics) ... so I tried to do it via the playstore on PC.. guess what? My Droid 3 was delisted from the account. How and why? I scanned the QR code that went directly to the Analytics app on PLaystore on my Droid 3, and installed successfully - it even lists Analytics on the PC view of the play store's "My Orders".
I was comparing the differences between my phone and my wife's Rezound, and I did notice one thing so far.. we both had the Droid Eris, and she had the Rezound now. Her Rezound listed verizon as the carrier, but on my account my Eris was oddly listed as verizon... and my Droid 3 not on the list at all!
Anyways, there's a link there for people who "Don't see your device?" question.. link is: http://support.google.com/googleplay/bin/answer.py?hl=en&answer=1146414 ...
it states they are merging the personal google account with the google app account which may cause issues...
Now, is anyone having this issue at all? Google notes that this falls under a few percentages of users only ;\
mmm i probably won't go that route yet.
Click to expand...
Click to collapse
to risk is to get results
this can be a solution for your problems nobody can tell you for sure how to do that
I do not have that phone in my hand to tell you more
if you have a nandroid backup there is no risk
ruscan.calin said:
to risk is to get results
this can be a solution for your problems nobody can tell you for sure how to do that
I do not have that phone in my hand to tell you more
if you have a nandroid backup there is no risk
Click to expand...
Click to collapse
after googling a few, and finding more info, it ended up being a sync issue between the google servers - since the phone was registered to an gmail account that was made prior to whatever is being merged at this time, it messed up the sync. the error is gone now, and my phone is now re-listed in the devices list in the play store settings tab.
yay.
yanger said:
after googling a few, and finding more info, it ended up being a sync issue between the google servers - since the phone was registered to an gmail account that was made prior to whatever is being merged at this time, it messed up the sync. the error is gone now, and my phone is now re-listed in the devices list in the play store settings tab.
yay.
Click to expand...
Click to collapse
I like it because you solved your problem and I really hate problems :laugh:
also I like you share your results even if this is strange because I synced my phone with very old accounts and with different ver of Market and got no problems

"Unfortunately google play store has stopped": what to do (general)

There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.
Cause: Part-installed apps: something went wrong part-way through installing an app
Checking: Check in google play; if it says 'downloading' or 'installing' permanently, something is amiss
Solution: Try uninstalling the app (you may be able to reinstall it successfully afterward)
Cause: /mnt/sdcard is full
Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer
Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove something (or use 'mv (dirname) /mnt/external_sd if you have an external sd card with some space). On a file viewer, move or remove relevant directories. You can't avoid this: if your sd card is full, you're definitely going to have to remove something (or move it to your external card) - the system isn't going to work with a full card. USE WITH CARE EITHER WAY. Whatever you remove cannot be retrieved, and removing the wrong thing can make your system or applications misbehave.
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Cause: Corrupted binaries
Checking: Not sure how...
Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good). You may also need to reinstall google play services (thanks jpeg1900)
Or:
"I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again." - Thanks Nephatiu (see below).
Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.
PS anyone know a better way to do tables in this wiki?
play store error at download
urilabob said:
There are a gazillion threads on this topic, but most of them are about device-specific or carrier-specific problems. However google play store can stop for a number of reasons that are more generic. Googling them is a pain in the butt, as I recently discovered. This thread is intended as a place to collect them together. As well as checking here, it would be important to check on threads for your specific device and carrier, as they may have pushed a bad version.
Cause: /mnt/sdcard is full
Checking: If you have a terminal, use the "df" command, otherwise use a capable file viewer
Solution: On a terminal, "cd /mnt/sdcard", then "du -s (dirname)" to check sizes, "rm -r (dirname)" to remove it. On a file viewer, remove relevant directories. USE WITH CARE EITHER WAY.
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Cause: Corrupted binaries
Checking: Not sure how...
Solution: Install an updated binary. This thread always seems to have the latest. But you should probably check your device and vendor lists in case there is a device-specific binary (I think the more specific binaries currently just add a different skin, but further information would be good).
Please feel free to add further info below. I'll try to incorporate all good nuggets into this post.
PS anyone know a better way to do tables in this wiki?
Click to expand...
Click to collapse
hi there,
i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.
after ~ 15 mins an error is on the display.
any idea?
Play Store hanging on download
Ralf-0815 said:
hi there,
i have some problems with play store at all. play store is runing well - BUT, if i like to download an app, the download never starts. it says "donloading" but there is no percentage.
after ~ 15 mins an error is on the display.
any idea?
Click to expand...
Click to collapse
Not sure. I had a similar problem at one time, and eventually discovered it was due to a specific app that had only half-installed itself (perhaps the tab had crashed halfway through the download, not sure, it's lost in the mists of time). Uninstalling that app got over the problem. However it might help someone (perhaps you) if you post the error message that you get on the display (people are likely to google it, so that you might get together with other people with the same problem).
I had issues with the Play Store earlier today and tried clearing the app cache and data to no avail, but found another simple fix. I uninstalled updates from version 3.8.15 back to 3.7.15. Worked like a charm.
Well, my Play Store recently crashed during updates, after which it wouldn't run any longer anymore stating that same message every time I try running it and also every time an app accesses the store for information (which seems to happen when I just open the apps). My sdcard wasn't full, clearing data and cache did nothing, no other data is corrupted, I replaced the market with a fresh copy apk, tried different versions, ... Nothing worked... So, reading the internet, I saw the final solution was to remove and re-add my Google account, but for some reason (not a rational one) I didn't really want to do this, so I went back to CWM recovery mode, reflashed the gapps zip I used the first time and rebooted... Once booted it didn't give me the error I usually get on any other boot since it started crashing, but when I tried running Play Store, it crashed again with the same message... Defeated I went to my Google accounts to remove, at which point (just before doing anything) I noticed the Updates-notification of the Play Store popping up in my notification drawer. I tapped it and Play Store booted, everything works again, and it updated itself back to the latest version, still without any problems.
So in short, if you don't ant to read the entire text:
I just reflashed the same gapps in CWM over the first installation, rebooted and had to wait a few minutes before Play Store actually started working again.
Dunno if this will work for anyone of you, 'cause it depends on the reason it's not working, but this possible solution should not be missing from your list since it worked for at least one person (me).
Greetz,
~ Nephatiu
Hotspot Shield VPN 1.3
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
What does Hotspot Shield VPN 1.3 have to do with Google Play not working?
That is an app which creates a VPN so you can access sites that are locked or not authorized.
Personally I went into Settings than Application Manager, then ALL, then Google Play Store.
After that i cleared all the data, force stopped the app and restarted it again.
It worked nicely.
alleshi said:
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
Click to expand...
Click to collapse
urilabob said:
Cause: Corrupted data
Checking: Try the solutions in increasing order of severity.
Solution:
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear cache, Force stop, restart Google Play and retry​
Go into Settings, then apps, then All, click on Google Play Store. Then:
Clear data, Force stop, restart Google Play and retry​
Go into Settings, then Accounts and Sync, Click on your account, then on options icon, Remove account (ignore warnings - it's easy to restore)
Restart Google Play. It will ask you to add an account - add your original back in.​
Click to expand...
Click to collapse
seems point 3 fixes it for me, but as soon as im back on the play store and starting to download something it just starts over again with the error message. Any ideas?
Not even sure how to describe this one..
Hardware: ASUS ME301T (MeMo Smart Pad 10)
Version: 4.2.1 (10.6.1.29, but it was happening on 10.6.1.25 as well)
Rooted, SuperSU installed for the multi-user support. Aside from that, the device is stock.
Play Store: 4.1.6 (4.0.something factory)
Setup:
2 users
Primary user has 2 Google accounts+FB account
Secondary user has a single Google account
Problem:
I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.
Any ideas?
I ran into a similar problem. After reading this thread, i tried a few of the suggestions. What ended up working for me was to go to the application manager, got to google play store, uninstall updates, and re install the factory version. Did the same for google play services.
same problem with 4.3.1.1
using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.
went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.
not sure if re-flashing will help... (cleared cache and dalvik too).
thoughts..?
ApeironTsuka said:
N
Problem:
I have 43 apps installed on the primary user. If I install even 1 more, the app crashes when trying to load the list of installed apps. Doesn't seem to matter what the 44th app is. Uninstall it to drop it back to 43 and it works just fine again. Secondary user is at 46 and no issues. I've tried removing both Google accounts, clearing data+cache of the store, DMClient, and Download Manager, as well as removing the store updates. Nothing has worked. The only things left I can think of is trying to update the store manually via newer apk or a factory reset. I don't know what, if anything, ASUS changed in the store, as the installed size reports 10.46mb or so. Also want to avoid a reset for obvious pain-in-the-arse related reasons.
Any ideas?
Click to expand...
Click to collapse
No good ones, but just wondering - is there any possibility it's the 43rd app that is the root of the problem? Perhaps its data is corrupted in play's database, and adding another app reveals the problem.
talamir said:
using a custom rom (LiquidSmooth) on a Galaxy Note II (N7100) international.
went through all the removing\reinstalling\clear cache tricks.. same error pops up every time i try to open the store, and sometimes just as a background process.
not sure if re-flashing will help... (cleared cache and dalvik too).
thoughts..?
Click to expand...
Click to collapse
Just in case you didn't try it, jpeg1900's suggestion of reinstalling google play services (rather than just google play) might be relevant here, in light of it crashing as a background process.
Unfortunately google play store has stopped
hello,
i bought a chinese phone - Vsun i9 but unfortunately it looks that is made for chinese market and google play doesn't work:
Unfortunately google play store has stopped
I had rooted the phone but still don't know how to activate google play
Could you help me and if someone knows if there is a custom rom for this phone to send a link.
thank you in advance!
4.5.10
Is this a bugs?? On note 3 original rom play store version 4.5.10 also has this problem, sometimes clear data on download manager / play service / play store can help, sometimes there is no choice, I remove gmail account and sign in again can help...
Why does this happen? Did google give any answer?
helpful topic
i found this very helpful.. thnks
remove account and work well, after few days the same problem occur again!!!! What happen to android? is it need to wait new google play new update?
I broke it!!!
after trying all the processes, several times
I am running Paranoid Android ROM and just wondered if changing hybrid profile of Google play store was contributing to app crashing?!?
note: I was able to open app but from opening menu could not go into any individual tabs (I.e. "apps") without crashing...
Changing hybrid settings back to lower DPI fixed issue and I have just set to the maximum DPI before app starts crashing
hope this helps others
Limited Relevance
alleshi said:
just download Hotspot Shield VPN 1.3
http://www.androiddrawer.com/11257/download-hotspot-shield-vpn-1-3-app-apk/
and google play store will work again
Click to expand...
Click to collapse
If your problem is due to google sites being blocked by a firewall (your company's, your ISP's, your country's, or whatever) this may be helpful. Be aware that you will need a site on the other end, outside the firewall, to route your google play communications.
If that's not your problem, this solution won't help.
Usually you will know - only a few countries block google, it's highly unlikely that a commercial ISP would, and you will know whether you are trying to do updates on your company's network.
There's a host file in system-etc- delete that file and reboot your phone and see if that works..
Sent from my Micromax A110Q using Tapatalk

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