Database Info

Screen time out not working

has anyone run across this issue when you set a specific time out, the screen dims after the specified time but does not lock, it stays on?
my phone was working just fine, stock not rooted, took the latest update and after that i've been having nothing but weird issues, the other day the notification area at the top was not working, i had to basically check every app, messages etc manually to see updates, had to factory reset the damn thing, now this screen issue, the phones is only 1 month old.
any input?
thanks

I'm having very weird issues with screen lock. I'm be on the phone and the device will randomly lock and not let me unlock it without restarting the phone.
The new update is when it all started. I don't want to do a factory reset, but it's looking like I might have to?

S7 black screen problem

Hi,
I just got this s7 for 3 days and i have this problem where the screen wont turn on but the phone still is active.
A hard boot will fix it but its only a temp fix because i had this problem 4 times now in 3 days.
I didn't root it nor did i install any weird apps outside the google play store, i disabled a couple of bloat ware apps like all microsoft apps and a few google apps like hangouts and gmail.
I did some research and found out that more people have this problem but all the fixes they got it to wipe the cache but the phone still has the problem after that so i would like to know if more people on xda have this problem and i would like to know what they did to their phone so i can see if we have anything in common to pin point the problem.

See if the setting for preventing the phone to turn on in your pocket is enabled. If so, try disabling it and see if that works. It may be a problem with the proximity sensor if it's a hardware issue.

Thanks for the reply and i have that setting indeed turned on! So ill switch if off right now and lets hope this will fix it!

Seems like turning off that feature didn't work

If you have an SD remove it or format it. I had this on kitkat because of too many files in internal memory

Think i found the problem because i think its fixed. While restoring my old settings like wifi etc from my ggole account caused this problem and now that i skipped this part in the setup the phone seems to be working now for 2 days perfectly but thanks for the reply and help.

Woot, I have fixed the problem!!!!! Its the App Power Saving Feature that causes this!!! I had some app set to "always" and when i used any of these app and then put the phone in standby then it would lock up every now and then. Now that i have turned off this setting the phone runs steady for a week!

RiTCHiE007 said:
Woot, I have fixed the problem!!!!! Its the App Power Saving Feature that causes this!!! I had some app set to "always" and when i used any of these app and then put the phone in standby then it would lock up every now and then. Now that i have turned off this setting the phone runs steady for a week!
Click to expand...
Click to collapse
Is your phone still working fine without blackscreens?
I've got the same issue (sometimes 4 times in an hour, sometimes it doesn't happen for 2 days..!!).
I've tried fixing by doing a factory reset and turning app power saving mode off.
Unfortunately this did not fix the problem. Yesterday I got an unresponsive blackscreen again :crying:
Any ideas what could fix the problem?
(Ignore my signature, I'm writing about the S7, not the S6)

TomTomGo! said:
Is your phone still working fine without blackscreens?
I've got the same issue (sometimes 4 times in an hour, sometimes it doesn't happen for 2 days..!!).
I've tried fixing by doing a factory reset and turning app power saving mode off.
Unfortunately this did not fix the problem. Yesterday I got an unresponsive blackscreen again :crying:
Any ideas what could fix the problem?
(Ignore my signature, I'm writing about the S7, not the S6)
Click to expand...
Click to collapse
Yea, mine is working like it should now for 3 weeks.

Auto Screen Rotation bug?

Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.

Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.

551790 said:
Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Click to expand...
Click to collapse
Is the issue gone for once as you rebooted?!

Yes, as i stated above

Good

I have the same issue, after some time the rotation is not working anymore. A restart fixes that temporary, but it is getting annoying

after some time the rotation is not working anymore. A restart fixes that temporary
Click to expand...
Click to collapse
It has happened to me twice in 2 days. Not sure if it was camera related, but that's when I noticed it because the pics I took in landscape were rotated 90 degrees in the gallery, and nothing auto-rotates after that. So rebooting fixes it.

DarkGuyver said:
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
Click to expand...
Click to collapse
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)

Have the same annoying bug on my Honor Note 8, must be something to do with Huawei's power management cause it seems to happen when battery goes below 10%. Restart seems to fix it every time

Hello,
I have the same bug on my Honor 8.
Does someone found a solution ? it's very annoying
Thanks!

PreDer said:
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Click to expand...
Click to collapse
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!

Fozzy90 said:
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Click to expand...
Click to collapse
Hi, any update?
Same issue here, but today It reactivated the function by itself as it stopped working with gallery and google photo uploading.
I had anyway some movement options active in smart assistance, which I now have deactivated leaving only the smart cover option.

It is still working perfectly for me with only smart key activated in settings. No issues anymore so far...

Ok thanks, looks like mine too is working again.
Something like the error message of "Google....etc etc...impossible recording" whenever the microphone was used by an app, even taking movies. I then discovered that I had to deactivate the "Ok Google on every screen" option.
By the way, even if I wanted to wait for a massive test of the B380 upgrade, I found that my Honor 8 had downloaded automatically the upgrade, prompting me to reboot to install it, when I left it connected to my home wifi.
I can't find anyway to force it not to download system upgrades by itself, I have a very bad experience from iPad of unnecessary upgrades, is there a way to take control manually of system upgrades?
Actually I haven't seen any battery improvement after the upgrade to B380...

I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.

D1Chung said:
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
Click to expand...
Click to collapse
Rebooting fixes until smart assistance critical option forces the problem to come back. It might be a conflict with some particular app, but deactivating most of the smart options one at a time to see which one is the guilty will solve the issue.

Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/

timpera said:
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
Click to expand...
Click to collapse
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!

jeffhawke said:
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
Click to expand...
Click to collapse
I have smart assistance turned off and it still does this. I have only had the phone for a week. Any ideas how to stop it from doing this?

Bad issue
Hi guys,
Same issue wirh FRD-L09. It's very annoyng problem. Any news to fix it?
Hard reset solves only for one day
Thanks

lock screen and security

I'm having an issue getting into my lock screen and security settings. Every time I try to open it, it crashes. I can get into every other setting besides lock screen and security. Also can't use the search feature without it crashing. Galaxy S8+here. Anyone know a work around without having to factory reset my device?

LouieC5 said:
I'm having an issue getting into my lock screen and security settings. Every time I try to open it, it crashes. I can get into every other setting besides lock screen and security. Also can't use the search feature without it crashing. Galaxy S8+here. Anyone know a work around without having to factory reset my device?
Click to expand...
Click to collapse
strange,
please give more details

I'm having the exact same problem on my s8+. Cannot use search function in settings menu or settings just crashes. Only discovered today actually, that I can't access lock screen and security now. Clicking on lock screen and security causes settings to crash. Have you been able to fix this? I really don't want to have to do a reset.

try safe mode so you can find out if it is caused by an app

If you forgot the login password , you can not access your phone

I'm having the exact same problem. Only noticed after installing bixby and it recommending setting up smart lock from the lock screen and then not being able to get in to the settings. Was working fine when I used it just a couple days ago, not sure if bixby has anything to do with it but have tried wiping cache and safe mode with no luck?
Edit: so just after getting a new firmware update the problem seems to be fixed. Not sure if this was an actual issue with the old firmware or any update would have fixed it.

D-GTI38 said:
I'm having the exact same problem on my s8+. Cannot use search function in settings menu or settings just crashes. Only discovered today actually, that I can't access lock screen and security now. Clicking on lock screen and security causes settings to crash. Have you been able to fix this? I really don't want to have to do a reset.
Click to expand...
Click to collapse
So this has actually happened to me 2x. It's effecting my phone currently. The first time it just kinda fixed itself after an update thru T-Mobile. Sucks. Can't use Google Maps or Inbox at all either. So frustrating.

My settings crashes when I go to set "Emergency Alerts" and the Advanced settings in Mobile Hotspot. Wiping cache doesn't help. Anyone else have this happen?

Question SEE ultra randomly restarting

Hey Guys, as the title says my S22 Ultra is restarting randomly. It seems to be worse in the mornings, but stops in the afternoon and evening. I have updated to latest OS version, have updated all of my apps.
I tried running in Safemode for a couple of hours without it restarting so I don't think its hardware.
I am not doing anything on it out of the ordinary when it happens, browsing Instagram or using it with android auto in my car and it just turns off and back on. My storage is not full 10gb available, also it feels warm around the camera, top half of the phone. Its always done that, I think they just run hot.
It is turning off and then back to the Samsung logo and back on within 45 seconds which leads me to believe its not a full crash, maybe an os crash?
Any ideas on what I can do? I think my next step is a factory reset.
Model: SM-S908B/DS One Ui 4.1 Current os: S908BXXU2AVF1 / S908BXXM2AVF1

You can clear cache in recovery mode and see if fix before you factory reset.

LR7875 said:
You can clear cache in recovery mode and see if fix before you factory reset.
Click to expand...
Click to collapse
Okay cool I'll try that

So I tried clearing the cache last night but still have restarts this morning. Is there anything else I could try?

Go to Device care, then menu and automation. Check if you have auto restart enabled

ErickF said:
Go to Device care, then menu and automation. Check if you have auto restart enabled
Click to expand...
Click to collapse
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.

garysully1986 said:
Hey just checked and it's off. So frustrating because it's happening while I'm using Google maps to find my route.
Click to expand...
Click to collapse
That's a tough one then. What about the button next to the menu button on device care? Does it say anything about a restart history there?

if it doesn't restart in safe mode, one of your 3rd party apps is causing the issue.
submit an error report and get feedback when it restarts again
Samsung Members app > Get help > Send feedback > Error reports

do you have life360 app installed on your phone?

Uninstall Telegram