has anyone run across this issue when you set a specific time out, the screen dims after the specified time but does not lock, it stays on?
my phone was working just fine, stock not rooted, took the latest update and after that i've been having nothing but weird issues, the other day the notification area at the top was not working, i had to basically check every app, messages etc manually to see updates, had to factory reset the damn thing, now this screen issue, the phones is only 1 month old.
any input?
thanks
I'm having very weird issues with screen lock. I'm be on the phone and the device will randomly lock and not let me unlock it without restarting the phone.
The new update is when it all started. I don't want to do a factory reset, but it's looking like I might have to?
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Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?
MarkMRL said:
Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.
Does it happen only to me? Is there any way to troubleshoot this issue?
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If you provide some logs then maybe someone can see what is happening....
Or even basic information, like the configuration and setup of your device.
Right, forgot my configuration. I have an unbranded Z3 on latest Lollipop (but I recall I had a reboot also on Kitkat), no root, no weird apps like task killers or antivirus or anything like that. Sometimes it just does a reboot by itself, but doesn't ask for pin number so it's not a full reboot.
How do I provide logs again?
Info
MarkMRL said:
Right, forgot my configuration. I have an unbranded Z3 on latest Lollipop (but I recall I had a reboot also on Kitkat), no root, no weird apps like task killers or antivirus or anything like that. Sometimes it just does a reboot by itself, but doesn't ask for pin number so it's not a full reboot.
How do I provide logs again?
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Click to collapse
Factory Reset can solve ur problem /based on personal experience
I did that already less than two months ago and I refuse to believe I have to factory reset this thing every month to get stable operation. Also I'm not even rooted and I haven't messed with the system itself so why would I need to factory reset? Factory reset implies that there is something that has changed and needs to be re-set, and I haven't changed anything special that would require such a drastic solution. Not having done anything special, the issue would come back sooner or later if I don't spot the real cause.
Anyway, in diagnostics I have 21 application incidents for systemUI... Could it be caused by a bugged theme? Does this happen to anyone else?
Today I had two and I had another one last week. A off these were weird half reboots like I described above. I only noticed one because I was at my desk and the phone lighted up for the boot animation.
These reboots show up in diagnostics (phone info menu) as system events. Can you please check out if you have any system events and post here? I want to know if this is a widespread problem. Post here if you have any and also if you have a solution or way to troubleshoot.
Nobody at all? Really?
Had an OTA update from Sony (32.2.A.0.253) the other day which claimed to fix Bluetooth pairing issues. I charge the phone overnight and every morning it has turned Bluetooth off during the night and I'm unable to turn on without restarting the phone.
Noticed that the settings icon also has a grey stripe in the cog rather than a red one, no idea why!
Just wondering if anyone else has had this issue - if not then I guess it's yet another clean install which I'm trying to avoid as it means resetting bank details yet again!
I have a similar issue, but this has been going on since December 2016. My Bluetooth turns off randomly, no pattern at all. Sometimes it's multiple times a day, sometimes it's once every other day.
The difference is that I can turn it on easily, just by pressing the button. I don't have to restart my phone.
When all this started, I restored my phone to factory settings which didn't do anything. Nonetheless, it's always recommended to do it, just in case.
So, my phone reset itself after a freeze and I did a hard restart. On bootup, it went into recovery and did a factory reset. Once I got everything set back up I noticed when I pick up my phone it makes me use my pattern lock rather than the fingerprints I set up. It does it constantly, unlike what the security protocol says (after 24 hours of not being used). Any ideas?
I may have it figured out. I'll update for sure, but I had AC Display installed and it seems to be cooperating now that I've uninstalled. I'll update at the end of the day to be sure
I'm very surprised that no one else mentioned this problem. As to me, it's a greatest bug of this phone.
Look at the Developer options - Screen lock.
It becomes gray after a couple days of use.
I tried factory reset, changed region and firmware several times, but the result is the same - two or three days, and this switch becomes unreacheable again.
Maybe someone knows how to make it working again?
As in, even after a full reset you can't disable screen lock? or you're resetting, and then after using your phone for a couple days you notice you can't turn it off?
After resetting screen lock is active, and becomes inactive after a couple of days of using.
And I can't find out what app or setting causes this trouble.
Once I had only three apps installed and noticed the same grayed item after a couple of days.
Hext time I checked screen lock just after installing these 3 apps - it was active, so they were not responsible for this.
But it became inactive after installing all the rest apps.
It's sort of laggy, when I want to tap on an app to open it, for example, it takes a few taps or sometimes just doesn't work at all.
The problem doesn't seem to be only on one area of the screen though, the whole screen has the same problem.
Haven't installed any recent updates or anything, in case that could be a cause of the problem. I've tried restarting the phone a few times and also wiping the screen but it hasn't worked.
I've also tried using the optimise and clean up options in the Phone Manager, but they haven't improved anything...
The screen was working like normal just this morning, but then around late afternoon the problem started.
I haven't installed a custom ROM or any other major modifications like that, by the way. The phone is pretty much the same as it was since I bought it. EMUI v8.0 and Android Oreo.
Try a factory reset?