Note 5 not letting me use fingerprints? - Verizon Samsung Galaxy Note5

So, my phone reset itself after a freeze and I did a hard restart. On bootup, it went into recovery and did a factory reset. Once I got everything set back up I noticed when I pick up my phone it makes me use my pattern lock rather than the fingerprints I set up. It does it constantly, unlike what the security protocol says (after 24 hours of not being used). Any ideas?

I may have it figured out. I'll update for sure, but I had AC Display installed and it seems to be cooperating now that I've uninstalled. I'll update at the end of the day to be sure

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Sprint Hero Time for data wipe?

I have had a problem occur a couple of times today that has never happened before. I have an extended battery installed(3500mAh). After 2 hours of not using the phone this morning after I pulled it from the charger I noticed the battery was down to 86% when it should have been still at 95% or higher. About an hour after that I went to make a call and the phone would not unlock. In fact it would not respond to any gesture or button push. I had to pull the battery to get it to boot up again. That freezing up has happened twice today. Once with the extended battery and once with the stock battery. Should I wipe the data and start all over again? Or is there another solution?
Have you installed any new programs recently?
No nothing for a couple of weeks now.
Still having a lot of freezes. Should I go to the security settings and tell it to do a factory reset and then start over again with rooting and customizing?
just out of curiosity did you reinstall the location services?
No. The only things I added back in after the last flash were the ringtone trimmer, sound recorder, and the sprint tv.
one thing that I noticed when I had my phone hooked up to ddms looking at the debug log I had a RSS reader app that was add supported and every 30 seconds it would search for and dowload a new add. once I got rid of that app it seemed to help.
another thing that really helped was I downloaded an app called "overclock" it let me set my CPU to 528 when the screen was active really helping with the speed and how fluid the scroll in menu's is, but it also lets you set it to like 128 when the screen is off. seems to really help with battery life as well.
What is throwing me for a loop is that the phone sleeps like it is supposed and I have verified this with spare parts show I am not sure why all of a sudden the battery is draining much faster than before. As far as the lockups, they are just temporary freezes, it locks and I have to remove the battery to get it to reboot.
Well I wiped the data then flashed to the newest sprint rom(1.56) and then rooted again. I then wiped data again and then flashed to fresh 1.1 and installed my apps and setup my home screens. So far no problems and it seems to run a lot faster and smoother.
Quick off-topic question:
When you say "wipe your data" does that mean you rm the /data directory? Or what? Just curious
No. I used Wipe in the recovery screen.
i just did a upgrade on my hero too from fresh 1.0 to 1.1
when you select wipe data from recovery mode, besides wiping data with option 1, do you choose option 2 as well ? wipe dev something. i wasnt sure what the 2nd wipe option is for, so i did the first option only and it only took 2 sec to complete that step. my phone is up and running with fresh 1.1 without any issues, so did i do it rite ? just outta curiosity
The second one is the cache. I think it gets rebuilt anyway on the first boot with fresh installed.

Screen time out not working

has anyone run across this issue when you set a specific time out, the screen dims after the specified time but does not lock, it stays on?
my phone was working just fine, stock not rooted, took the latest update and after that i've been having nothing but weird issues, the other day the notification area at the top was not working, i had to basically check every app, messages etc manually to see updates, had to factory reset the damn thing, now this screen issue, the phones is only 1 month old.
any input?
thanks
I'm having very weird issues with screen lock. I'm be on the phone and the device will randomly lock and not let me unlock it without restarting the phone.
The new update is when it all started. I don't want to do a factory reset, but it's looking like I might have to?

Bluetooth turns itself off after latest OTA update

Had an OTA update from Sony (32.2.A.0.253) the other day which claimed to fix Bluetooth pairing issues. I charge the phone overnight and every morning it has turned Bluetooth off during the night and I'm unable to turn on without restarting the phone.
Noticed that the settings icon also has a grey stripe in the cog rather than a red one, no idea why!
Just wondering if anyone else has had this issue - if not then I guess it's yet another clean install which I'm trying to avoid as it means resetting bank details yet again!
I have a similar issue, but this has been going on since December 2016. My Bluetooth turns off randomly, no pattern at all. Sometimes it's multiple times a day, sometimes it's once every other day.
The difference is that I can turn it on easily, just by pressing the button. I don't have to restart my phone.
When all this started, I restored my phone to factory settings which didn't do anything. Nonetheless, it's always recommended to do it, just in case.

Inactive screen lock switch trouble

I'm very surprised that no one else mentioned this problem. As to me, it's a greatest bug of this phone.
Look at the Developer options - Screen lock.
It becomes gray after a couple days of use.
I tried factory reset, changed region and firmware several times, but the result is the same - two or three days, and this switch becomes unreacheable again.
Maybe someone knows how to make it working again?
As in, even after a full reset you can't disable screen lock? or you're resetting, and then after using your phone for a couple days you notice you can't turn it off?
After resetting screen lock is active, and becomes inactive after a couple of days of using.
And I can't find out what app or setting causes this trouble.
Once I had only three apps installed and noticed the same grayed item after a couple of days.
Hext time I checked screen lock just after installing these 3 apps - it was active, so they were not responsible for this.
But it became inactive after installing all the rest apps.

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.
Same problem after android 8.0 update
If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk
My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
wrong place sry
Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now
Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?
That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.
Got mine at release. November 16. Google won't replace it either. I have a one pixel brick
I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

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