lock screen and security - Samsung Galaxy S8+ Questions & Answers

I'm having an issue getting into my lock screen and security settings. Every time I try to open it, it crashes. I can get into every other setting besides lock screen and security. Also can't use the search feature without it crashing. Galaxy S8+here. Anyone know a work around without having to factory reset my device?

LouieC5 said:
I'm having an issue getting into my lock screen and security settings. Every time I try to open it, it crashes. I can get into every other setting besides lock screen and security. Also can't use the search feature without it crashing. Galaxy S8+here. Anyone know a work around without having to factory reset my device?
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strange,
please give more details

I'm having the exact same problem on my s8+. Cannot use search function in settings menu or settings just crashes. Only discovered today actually, that I can't access lock screen and security now. Clicking on lock screen and security causes settings to crash. Have you been able to fix this? I really don't want to have to do a reset.

try safe mode so you can find out if it is caused by an app

If you forgot the login password , you can not access your phone

I'm having the exact same problem. Only noticed after installing bixby and it recommending setting up smart lock from the lock screen and then not being able to get in to the settings. Was working fine when I used it just a couple days ago, not sure if bixby has anything to do with it but have tried wiping cache and safe mode with no luck?
Edit: so just after getting a new firmware update the problem seems to be fixed. Not sure if this was an actual issue with the old firmware or any update would have fixed it.

D-GTI38 said:
I'm having the exact same problem on my s8+. Cannot use search function in settings menu or settings just crashes. Only discovered today actually, that I can't access lock screen and security now. Clicking on lock screen and security causes settings to crash. Have you been able to fix this? I really don't want to have to do a reset.
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So this has actually happened to me 2x. It's effecting my phone currently. The first time it just kinda fixed itself after an update thru T-Mobile. Sucks. Can't use Google Maps or Inbox at all either. So frustrating.

My settings crashes when I go to set "Emergency Alerts" and the Advanced settings in Mobile Hotspot. Wiping cache doesn't help. Anyone else have this happen?

Related

Ultimate Rotation Control has now broken TWO of my phones!

This app: Ultimate Rotation Control
has now claimed a second victim. A long time ago, I installed URC on my Motorola Atrix, as a way to force screen rotation in certain apps. Once I uninstalled URC, my Atrix could no longer use the system's auto rotate feature, until I completely wiped it and installed a new ROM.
Well I was hoping that it was just a fluke, a one-time incompatibility with the Atrix. Because I needed it on my new phone, a Samsung Galaxy S3, because it was the only way to get Tasker to rotate my screen.
Well sure enough, the moment I uninstalled it from my S3, I could no longer use the system's built-in auto rotate feature, AGAIN.
I have tried rebooting, reinstalling the app, uninstalling the app with different settings (like uninstalling it while in force-rotate mode), toggling system rotate in different conditions... NOTHING I've tried gets it working again!
I've contacted the developer, but in the mean time, does anyone have any suggestions to get my phone's auto-rotate working again? Perhaps there's some hidden system file that URC messed with, that I can go edit to fix all of this? I really don't want to have to do a factory reset again!
moeburn said:
This app: Ultimate Rotation Control
has now claimed a second victim. A long time ago, I installed URC on my Motorola Atrix, as a way to force screen rotation in certain apps. Once I uninstalled URC, my Atrix could no longer use the system's auto rotate feature, until I completely wiped it and installed a new ROM.
Well I was hoping that it was just a fluke, a one-time incompatibility with the Atrix. Because I needed it on my new phone, a Samsung Galaxy S3, because it was the only way to get Tasker to rotate my screen.
Well sure enough, the moment I uninstalled it from my S3, I could no longer use the system's built-in auto rotate feature, AGAIN.
I have tried rebooting, reinstalling the app, uninstalling the app with different settings (like uninstalling it while in force-rotate mode), toggling system rotate in different conditions... NOTHING I've tried gets it working again!
I've contacted the developer, but in the mean time, does anyone have any suggestions to get my phone's auto-rotate working again? Perhaps there's some hidden system file that URC messed with, that I can go edit to fix all of this? I really don't want to have to do a factory reset again!
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Flash your ROM again. If your phone isnt unlocked then... i dont know.
jason.hamilton said:
Flash your ROM again. If your phone isnt unlocked then... i dont know.
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Click to collapse
Flash what ROM? I'm running stock, rooted. My phone is unlocked.
But of course wiping the entire phone would fix it. I'm asking if there is any way to fix it without wiping everything.
Right now it seems like the only way I can get it working is to have the app installed and running at all times. Strange that I'm the only reviewer that has noticed this behaviour, maybe no one else has ever tried to uninstall it before?

Talkback notification won't go away

For some reason, the talkback service has decided to tell me it is activated even though it is not. I have a persistent notification that won't go away. Since it's a system service, there is no way to just hide the notification. Any ideas?
Clearing the cache and rebooting didn't help either.
Did you ever figure this out I have the same problem on sprint. You can't even disable the Talkback app.
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
natefish said:
Nope. I did a factory/hard reset last night. Still the same issue.
I haven't installed any apps I didn't have on my GS5, so it can't be an app's fault. Going to do an exchange at the AT&T store in the next day or two. I'm not getting stuck with something like this.
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This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
MrKhozam said:
This would be a workaround (if it does work), but try tapping and holding on the notification, and then click on the "i" icon to see which app is displaying the notification. If it's a stand-alone app (i.e. not the Android system), then you should be able to block notifications for that app.
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Thank you, but it is the system app doing it. I'm just going to swap for a different S6 at the store tomorrow. Got my app data backed up to the cloud thanks to Helium.
The messed up part is it literally happened right when I got my phone. I'm gonna try a factory reset then if not try to get it swapped out
@dizzymatt Still have it? It mysteriously disappeared for me today. I was literally going to go to the store this afternoon to exchange this thing. Maybe I got lucky or sensed I was coming!
Afterward, though, the oddest thing happened. I was looking through the store for a different Google product and came across this one called Google talkback. I thought that was very weird to find right after I had had this issue. When I clicked on it, it allowed me to uninstall it. Never saw it in my apps list or the application manager, but there it was. Again, this is after the notification went away from me so I have no idea if this is related.
Here is the link. Maybe uninstalling it will help you.
https://play.google.com/store/apps/details?id=com.google.android.marvin.talkback
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
Diizzymatt said:
Seen what you said and I didn't have the app installed but it just disappeared for me too after I rebooted my phone I wonder what it was.
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Click to collapse
Now I'm wondering if it was related to Google Now since the notification and the ability to say "Ok, Google from any screen went away about the same time.
Disabling Talk back
I got stuck on a 15 minute hell ride when I accidentally turned on my Talkback feature on my new S6. I couldn't turn it off even after toggling the stupid settings. I finally was able to turn it off by tapping the home screen button three times.. apparently that is the On/Off switch for the accessibility features. After it finally stopped talking back to me I went in to manually toggle the off button on that ridiculous feature.
Same problem / solved ?
I had same problem with notification
Decided I would try enable, so that I could then disable
Seems to have done the job

Auto Screen Rotation bug?

Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
551790 said:
Hi
Has anybody a bug like mentioned above?
My FRD-L09 with the latest fw b131 has that bug. After rebooting it works as usual but after some time it stops rotating the Screen.
The Rotation is enabled in the Settings. Tested with many apps like google fotos, the stock foto gallery, even chrome does not auto rotate.
As is said, after a reboot it works again.
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Click to collapse
Is the issue gone for once as you rebooted?!
Yes, as i stated above
Good
I have the same issue, after some time the rotation is not working anymore. A restart fixes that temporary, but it is getting annoying
after some time the rotation is not working anymore. A restart fixes that temporary
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It has happened to me twice in 2 days. Not sure if it was camera related, but that's when I noticed it because the pics I took in landscape were rotated 90 degrees in the gallery, and nothing auto-rotates after that. So rebooting fixes it.
DarkGuyver said:
Try wiping the Cache Partition in the Recovery Mode menu. If that doesn't work then backup the data on your device and perform a hard factory reset on your device.
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A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
Have the same annoying bug on my Honor Note 8, must be something to do with Huawei's power management cause it seems to happen when battery goes below 10%. Restart seems to fix it every time
Hello,
I have the same bug on my Honor 8.
Does someone found a solution ? it's very annoying
Thanks!
PreDer said:
A hard factory reset solved the problem for me, at least I did not get this issue again since 3 days.
But I think it has something to do with "smart assistance", this is the only setting that is deactivated since I've made the reset.
So try to turn things off there and maybe I am right, if not do a hard reset (Do not forget to backup your data !!)
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Click to collapse
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
Fozzy90 said:
You are my personal hero, PreDer!
I only deacticated all options in "smart assisstence" settings. Only Smart Key is activated. I did a partition cache wipe afterwards (no factory reset!) and now everything is working perfectly for last couple of days!
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Hi, any update?
Same issue here, but today It reactivated the function by itself as it stopped working with gallery and google photo uploading.
I had anyway some movement options active in smart assistance, which I now have deactivated leaving only the smart cover option.
It is still working perfectly for me with only smart key activated in settings. No issues anymore so far...
Ok thanks, looks like mine too is working again.
Something like the error message of "Google....etc etc...impossible recording" whenever the microphone was used by an app, even taking movies. I then discovered that I had to deactivate the "Ok Google on every screen" option.
By the way, even if I wanted to wait for a massive test of the B380 upgrade, I found that my Honor 8 had downloaded automatically the upgrade, prompting me to reboot to install it, when I left it connected to my home wifi.
I can't find anyway to force it not to download system upgrades by itself, I have a very bad experience from iPad of unnecessary upgrades, is there a way to take control manually of system upgrades?
Actually I haven't seen any battery improvement after the upgrade to B380...
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
D1Chung said:
I have the same issue. I can confirm that the reboot fixed the problem. Will see how long befoe this bug comes back.
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Click to collapse
Rebooting fixes until smart assistance critical option forces the problem to come back. It might be a conflict with some particular app, but deactivating most of the smart options one at a time to see which one is the guilty will solve the issue.
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
timpera said:
Unfortunatly, reboot fixes the bug for me for only 5 or 6 days :/
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As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
jeffhawke said:
As multiple times stated, rebooting is USELESS if you don't deactivate the smart option that fights with some of the apps!
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I have smart assistance turned off and it still does this. I have only had the phone for a week. Any ideas how to stop it from doing this?
Bad issue
Hi guys,
Same issue wirh FRD-L09. It's very annoyng problem. Any news to fix it?
Hard reset solves only for one day
Thanks

4.4.4 setting button vanished.

Hi, just ago my setting button is gone on my phone. I have tried through menu and slide menu but, nothing anyone know this bug?
enshiu said:
Hi, just ago my setting button is gone on my phone. I have tried through menu and slide menu but, nothing anyone know this bug?
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Click to collapse
What setting button?
And which rom?
I had never heard this issue before some users are reporting such issue that my settings app is gone because android showing its a harmful app just like miexplorer actually its not harmful but android security system showing its harmful and asking about to unistall it. Like the same i think android setting is an inbuilt application so its asking about to disable it and if someone done that then its getting invisible.
https://forum.xda-developers.com/on...sabled-t3583203?_e_pi_=7,PAGE_ID10,5751158744
I have the same problem.
Would someone tell me solution?
https://forum.xda-developers.com/on...s-accidentally-disabled-t3583203#post71953941
I have backed up all my files and went to 33R.
Seems Google settings is seeing 'Settings'' as harmful??
So I used Kingo Root to root and Myandroidtools to look at the shut down apps to restore it. A must have to root to fix this.
And also these functions will prevent future notifications.
sorted so can be locked.

Screen freezes on rotation than reboots after a while

Today I've got september security update and phone has been working fine for most of the day and then suddenly it started freezing on rotation. Either when it goes fullscreen or I rotate it, the screen freezes, can't turn off screen and either I hard restart or it does it itself after a minute.
I haven't updated or installed anything new besides the security update recently.
I wiped cache and when in safe mode it doesn't freeze, so I assume it's an app problem but is there any way to narrow down to which one it can be? In safe mode most are disabled and when I turn phone on all should be off and it still happens so I'm not sure how to diagnose this besides randomly uninstalling app by app.
Sm g955f, everything stock, android 9
N_L said:
Today I've got september security update and phone has been working fine for most of the day and then suddenly it started freezing on rotation. Either when it goes fullscreen or I rotate it, the screen freezes, can't turn off screen and either I hard restart or it does it itself after a minute.
I haven't updated or installed anything new besides the security update recently.
I wiped cache and when in safe mode it doesn't freeze, so I assume it's an app problem but is there any way to narrow down to which one it can be? In safe mode most are disabled and when I turn phone on all should be off and it still happens so I'm not sure how to diagnose this besides randomly uninstalling app by app.
Sm g955f, everything stock, android 9
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Click to collapse
I have the same problem. I have locked rotation to prevent freeze. hope someone can explain it
Did anyone find a fix for this? Just started happening to my Galaxy s8+ today also after an "1 January 2020" security update.
SMG955F
Temporary fix: when you need full screen, toggle on 'disable HW overlays' in developer options.
This will be resetted each reboot, so you need to enable it when you need manually.

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