Some issues with my OG Pixel - Google Pixel Questions & Answers

Hi guys!
1)So, my pixel won't connect to LTE network no matter what I do. I have tried all the network types on the phone info settings menu. My carrier's only LTE Band is band 3(1800 mhz) which is supposed to be supported by all unlocked PIxel devices. Has anyone had the same problem?
2)My second issue is about sound quality. I know these phones have had a bad history when it comes to speakers but mine sounds like I'm in a cave (too much surround effect) even though I have not installed any equalizers yet. Anyone know any fixes? I know how to install V4A + dolby atmos, etc but I don't want to root just yet.
Sorry if these questions have been asked before.

Related

[Q] Toggle between 2G and 3G

I wanted to toggle between 2g and 3g as my 3g plan is expensive. AT&T had blocked this feature. i tried through *#*#4636#*#* and also some other codes which is not successful. Can any1 help me in this regard.
Solution: Custom ROM
I am on Infused 2.x, and it allows me to switch to 2G networks.
I'm running CM7 and there is an option that allows you to use 2G networks only.
The stock Infuse software, if I remember correctly, only allowed you to use GSM only, which would use 3G.
As diablo stated, a custom ROM would be a good starting point.
If you didn't already know, 2G mode can cause interference with speakers, if that matters to you.
garbagedump481 said:
If you didn't already know, 2G mode can cause interference with speakers, if that matters to you.
Click to expand...
Click to collapse
I cannot vouch for this. I am on 2G networks like about 90% of the time, and find no issues.
Can being the important word there
It happens on my phone. I have about 7 pairs of speakers on my desk at work, and using 2G causes all of them to give feedback while my phone transmits data, gets a call, or gets a text/MMS message. It's been like that, for multiple phones, for years. It's probably more important to note that these are older computers that I've kept running with magic, hope, and the occasional kick for the past few years, and the audio cards on them are likely very old too. I'm not an expert on a lot of things, and speaker technology is one of those things I'm not an expert on, but they are also older speakers and I can't say that if recent advances in this kind of hardware would have solved that.
Using 3G doesn't cause it. I don't have 4G in my area, and when my phone uses HSPA+ it obviously doesn't cause trouble either - (probably) being that as I understand it, HSPA is still 3G.
It's not a thorough troubleshooting but I started noticing my phone would do it when I started playing with which mobile network to use. It did not affect my truck's speakers, and it does not affect my speakers on my home computer or my headset.
YMMV.
garbagedump481 said:
It happens on my phone. I have about 7 pairs of speakers on my desk at work, and using 2G causes all of them to give feedback while my phone transmits data, gets a call, or gets a text/MMS message.
Click to expand...
Click to collapse
Now it makes sense. I was assuming phone speaker, not desktop speakers.
I probably should have specified that too
*#2263# code
yesh86 said:
I wanted to toggle between 2g and 3g as my 3g plan is expensive. AT&T had blocked this feature. i tried through *#*#4636#*#* and also some other codes which is not successful. Can any1 help me in this regard.
Click to expand...
Click to collapse
Try with this code: *#2263#. Then choose GSM BAND and then GSM ALL or GSM 850.
Maybe someone of XDA Developers can develop a mod that allows adding a data network menu to stock rom to choose between 2G and 3G networks.

LTE Band 12, VoLTE, and T-Mobile

I am starting this thread, since there seems to be a lot of confusion around "newer" LTE bands, like Band 12 on T-Mobile, which apparently require a fully functioning and "approved" VoLTE phone to get reception.
There are various threads in device-specific forums, but they are not getting a lot of attention, and this is a significant enough problem that it should be more visible.
T-Mobile at this point has pretty fantastic coverage via the 700MHz Band 12 LTE network.
The only problem is that Band 12 requires the phone to be VoLTE "certified". The rumor was that phones could still connect to this band/LTE-network and send/receive data, but that they would fall back to alternative bands, even 3G or 2G, for phone calls. For a lot of people that would be "good enough" if not ideal.
Based on some recent testing, this is NOT CORRECT:
While phones may "sometimes" connect to Band 12 for data, the much more common scenario is apparently that the phone will disconnect from Band 12 almost immediately, or will refuse to connect to Band 12, and will instead default to an alternative LTE, 4G, 3G, or 2G connection.
In other words: even if you have perfect LTE Band 12 coverage (5/5 bars, or 100%), your "Band 12 capable" phone may instead try to connect to a really ****ty GPRS or EDGE tower that has barely any reception for the phone.
I recently encountered this with my Xperia X Compact while travelling: My phone would barely be able to connect to a T-Mobile tower with a GPRS data connection, while my wife's Moto G4 would get 5/5 or 100% LTE reception. Swapping SIM cards had the same result, so we know the problem rests with the phone.
Searching for "Available Mobile Networks" on my "band 12 capable" phone would show various T-Mobile 4G networks, but the phone would be unable to connect to them.
Talking to other Xperia X Compact owners, they have the same problem: the phone will sporadically connect to Band 12, but it is not a reliable connection (if the phone even connects) and it will (more likely) prefer other networks/bands/frequencies.
Based on the phone having the proper frequencies, I would assume that T-Mobile has some mechanism on some (or the majority of) towers where they disconnect non-VoLTE certified devices.
Anecdotally, I also had a similar issue with my previous phone - a Nexus 5x. The phone is even VoLTE certified, but when using Cyanogenmod/LineageOS, it would have really terrible reception, despite the location having almost perfect Band 12 coverage - LineageOS/CM does not (or had no) VoLTE support.
I have also tried "hacking" the X Compact to enable VoLTE support by adding the relevant lines to the build.prop and enabling the option under Settings and (*#*#4636#*#*) but this does not appear to make any difference.
A list of T-Mobile "VoLTE certified" phones can be found here:
http://www.spectrumgateway.com/compatible-phones
Would be great if anyone has any suggestions how to resolve this, or force the phone to prioritize Band 12, but it would otherwise appear that the only solution is to get the phone certified by T-Mobile (so much for net neutrality and open access).
I'm using an Xperia X Compact and my home market only has band 12 lte and I can't connect to it. Which means I'm always in 3g or roaming and rarely have data in buildings. It's maddening because I will only buy Sony. I think they are the only manufacturer making attractive handsets and the build quality is light years beyond well marketed, poorly constructed brands like Samsung and LG. But regardless of anyone's choice of manufacturer, a device with a functioning 700 mhz lte radio should function just fine on the corresponding network regardless of where it was purchased.
Would certifying this device and enabling VOLTE be particularly costly to Sony? Correct me if I'm wrong but based on internal components this device should be capable of this ja?
I think it wouldn't hurt to send petitions to both the manufacturer and T-mobile USA. This certainly doesn't help Sony in a market they are seriously struggling in. It also isn't very uncarrier to favor certain devices over others.
The only reason I switched from Verizon was the ability to choose my device. That and the things John Legere was doing to change the industry. I believed in what he was saying. But right now it isn't working for me and likely many others. He should know. I can say firsthand that the guy answers his emails. I think we need to show both parties that this is worth their attention.
---------- Post added at 01:09 AM ---------- Previous post was at 12:14 AM ----------
I should mention that after multiple calls to T-mobile tech support I received a cryptic call very late at night from someone high up in tech support.
Long story short he at least admitted that even though it wasn't a t mobile device and even though it didn't support VoLTE, it should still connect to band 12 just fine. He also said that they were having problems with this sort of thing in my area and that it should be resolved in a month. He also said my IMEI was logged and I would be given priority in the matter. Whatever that means.
I should also mention that was a month ago and he didn't have an email to give me. He did however give me a phone number (probably just the department) that I need to dig up.
Could just be a bunch of fluff because they are afraid to lose customers. Then again he was from tech support not customer retention. And as I said t mobile does listen to its customers.
POMF2K said:
I'm using an Xperia X Compact and my home market only has band 12 lte and I can't connect to it. Which means I'm always in 3g or roaming and rarely have data in buildings. It's maddening because I will only buy Sony. I think they are the only manufacturer making attractive handsets and the build quality is light years beyond well marketed, poorly constructed brands like Samsung and LG. But regardless of anyone's choice of manufacturer, a device with a functioning 700 mhz lte radio should function just fine on the corresponding network regardless of where it was purchased.
Would certifying this device and enabling VOLTE be particularly costly to Sony? Correct me if I'm wrong but based on internal components this device should be capable of this ja?
I think it wouldn't hurt to send petitions to both the manufacturer and T-mobile USA. This certainly doesn't help Sony in a market they are seriously struggling in. It also isn't very uncarrier to favor certain devices over others.
The only reason I switched from Verizon was the ability to choose my device. That and the things John Legere was doing to change the industry. I believed in what he was saying. But right now it isn't working for me and likely many others. He should know. I can say firsthand that the guy answers his emails. I think we need to show both parties that this is worth their attention.
---------- Post added at 01:09 AM ---------- Previous post was at 12:14 AM ----------
I should mention that after multiple calls to T-mobile tech support I received a cryptic call very late at night from someone high up in tech support.
Long story short he at least admitted that even though it wasn't a t mobile device and even though it didn't support VoLTE, it should still connect to band 12 just fine. He also said that they were having problems with this sort of thing in my area and that it should be resolved in a month. He also said my IMEI was logged and I would be given priority in the matter. Whatever that means.
I should also mention that was a month ago and he didn't have an email to give me. He did however give me a phone number (probably just the department) that I need to dig up.
Could just be a bunch of fluff because they are afraid to lose customers. Then again he was from tech support not customer retention. And as I said t mobile does listen to its customers.
Click to expand...
Click to collapse
Since I did encounter this also on my Nexus 5x with LineageOS, I doubt that what T-Mobile told you is true. They must be actively blocking these non-certified handsets, since the phone should just attempt connecting.
So who do we need to appeal to? T mobile or Sony.?
POMF2K said:
So who do we need to appeal to? T mobile or Sony.?
Click to expand...
Click to collapse
Both. Maybe also complain to the FCC - I thought that carriers needed to provide open access to their network. Verizon got into hot water for not doing so ...
Does your compact ever connect to lte for a few seconds after a reboot?
I might try to force LTE and restart and see if that has any effect.
I just flashed the UK. T mobile networks work just fine. Well except lte/4g but that was expected.
POMF2K said:
Does your compact ever connect to lte for a few seconds after a reboot?
I might try to force LTE and restart and see if that has any effect.
I just flashed the UK. T mobile networks work just fine. Well except lte/4g but that was expected.
Click to expand...
Click to collapse
It does connect sometimes but it then usually kicks down to Band 4 or a GSM band (HSDPA, UMTS, EDGE, or even GPRS).
I cannot find any info how to prioritize LTE bands, so I assume this is T-Mobile's band 12 cell tower's kicking the phone off when they notice that it is not VoLTE approved.
Interesting discussion on Howard forums....
http://www.howardforums.com/showthr...rtphones-with-band-12-LTE-w-o-VoLTE-now/page2
POMF2K said:
Interesting discussion on Howard forums....
http://www.howardforums.com/showthr...rtphones-with-band-12-LTE-w-o-VoLTE-now/page2
Click to expand...
Click to collapse
Interesting discussion though nothing new.
Yes, we know that Band 12 phones should be able to get a data connection, yet T-Mobile apparently actively disconnects them (or bars them from connecting), especially in areas where Band 12 would give you great coverage but there is no other coverage.
F Sony and F T-Mobile for this!
BTW: here is an article about the follow up model: https://arstechnica.com/gadgets/2017/08/sony-xperia-xz1-compact/
Please leave comments about Sony not getting their phones approved for VoLTE with T-Mobile and the phone therefore NOT REALLY WORKING with the carrier.
It would seem to me that the only solution to this problem would be either T-Mobile accepting a standard spec for VoLTE, they open source their code for VoLTE, or someone figures out how to implement VoLTE and trick T-Mobile to think it is an approved "whitelisted" phone.
Given that the T-Mobile network is getting worse and worse every day without Band 12 coverage, I find it really surprising that most people just don't seem to care. Does nobody use their phone outside of WiFi?
andTab said:
It would seem to me that the only solution to this problem would be either T-Mobile accepting a standard spec for VoLTE, they open source their code for VoLTE, or someone figures out how to implement VoLTE and trick T-Mobile to think it is an approved "whitelisted" phone.
Given that the T-Mobile network is getting worse and worse every day without Band 12 coverage, I find it really surprising that most people just don't seem to care. Does nobody use their phone outside of WiFi?
Click to expand...
Click to collapse
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)
sovanyio said:
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)
Click to expand...
Click to collapse
That can't be true.
I accept that T-Mobile may issue a certificate but that must be processed on the rom/OS/phone.apk level. Otherwise, every custom ROM on any certified phone would work. We all know that is not the case.
If it's the rom/OS/phone.apk though, why can't we hack a phone to work with TMUS / VoLTE?
I have an x compact and while it is the best device I have ever owned it is essentially unusable on T-Mobile or att.
andTab said:
That can't be true.
I accept that T-Mobile may issue a certificate but that must be processed on the rom/OS/phone.apk level. Otherwise, every custom ROM on any certified phone would work. We all know that is not the case.
If it's the rom/OS/phone.apk though, why can't we hack a phone to work with TMUS / VoLTE?
I have an x compact and while it is the best device I have ever owned it is essentially unusable on T-Mobile or att.
Click to expand...
Click to collapse
Because the SONY modem firmware doesn't even attempt to negotiate VoLTE, which does *not* happen in user space. It is likely possible to hack the qualcomm modem with QPST to enable this, but without documentation and correct values one will not get very far.
sovanyio said:
Because the SONY modem firmware doesn't even attempt to negotiate VoLTE, which does *not* happen in user space. It is likely possible to hack the qualcomm modem with QPST to enable this, but without documentation and correct values one will not get very far.
Click to expand...
Click to collapse
If it was the modem, then flashing a new system (eg custom ROM) should not make any difference.
I also have a Nexus 5x. With stock it is fantastic and uses VoLTE on T-Mobile. With LineageOS, it is useless on Band 12. SAME MODEM!
Experience therefore shows that it is the OS/System that somehow prevents this from working.
andTab said:
If it was the modem, then flashing a new system (eg custom ROM) should not make any difference.
I also have a Nexus 5x. With stock it is fantastic and uses VoLTE on T-Mobile. With LineageOS, it is useless on Band 12. SAME MODEM!
Experience therefore shows that it is the OS/System that somehow prevents this from working.
Click to expand...
Click to collapse
The Nexus 5x is a different phone made by a different manufacturer with a different firmware scheme. You cannot compare them directly.
I noticed that the XZ1 Compact says right on the website compatible with t mobile band 12 and wifi calling... this is infuriating. It should be easy for them to patch the Xperia x compact.
I would have never purchased this if I had known. Especially since they apparently flashed an update to my old t mobile z3 that allows voice over lte and band 12.
Sony X Compact
sovanyio said:
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)
Click to expand...
Click to collapse
It has to be on Sony, use the t-mobile BYOD app to check, I have a Huawei mate 9 that I just purchased, connects perfectly on band 12, VoLTE works just like it's supposed to. On a side note I went through three Sony phones before I bought this Huawei, had to return all three due to quality control issues, one had worst touches that made the phone unusable, one wouldn't pick up the SIM card, and the third wouldn't power on at all, thank good Amazon refunded my money on all three. They may have the Sony name on the phone, but they are still build by the lowest bidder in China and makes with Sony's name.
revjamescarver said:
It has to be on Sony, use the t-mobile BYOD app to check, I have a Huawei mate 9 that I just purchased, connects perfectly on band 12, VoLTE works just like it's supposed to. On a side note I went through three Sony phones before I bought this Huawei, had to return all three due to quality control issues, one had worst touches that made the phone unusable, one wouldn't pick up the SIM card, and the third wouldn't power on at all, thank good Amazon refunded my money on all three. They may have the Sony name on the phone, but they are still build by the lowest bidder in China and makes with Sony's name.
Click to expand...
Click to collapse
See this: http://www.androidpolice.com/2015/0...cked-smartphones-and-yep-its-still-confusing/ It is up to an OEM to decide to go through this process per-phone. Since no US carrier carried the phone they didn't not bother spending the money or time to certify it. I loved the SONY design, but since they weren't supporting the market I had to abandon them for other phones.

Not able to make/receive calls when connected to LTE - UK EE network.

Network provider is EE UK.
Sorry for the long post​
I’ve had the 1+ since 2014 now, I am rooted and have used various Android 7 and 8 (recently) roms on the device until recently (probably 7 months ago) my 1+ started playing up. I would not get any signal whilst at work; although the building I work is generally poor with mobile signal however I use to get just enough signals to receive a call.
About 7+ months ago this started fading and I would get 0 bars, at first I thought it’s a modem issue so I tried all the different modems and made notes on which one was the best but in the end none of them helped with the situation. I then did what most people do and googled the issue and found that there are lots of other people with similar issue with the oneplus one not working on LTE, many suggested to make sure I visit the engineering menu *#*#4636*#*# and change the connection to LTE/GSM Auto (PRL), however this was already set and yet it was not making any difference. The main issue was not being able to make or receive calls when the device is connected to LTE.
On the odd occasion I was able to make/receive all on LTE when leaving the building but it would be not stable, at times I would get a call but people could not hear me, then sometime I would dial out and the screen would be stuck at “dialing” and nothing would happen. Then I would try few times and it may work or not work at all. So I switched to GSM only (via the secret menu) and the phone would work perfectly, no issues calling out at my work desk or outside and getting all calls without any issues. The issue with this was that on a reboot the settings would go back to LTE/GSM so it was a constant change. On top not being able to use 4G Data speeds was making life harder.
Even when selecting 3G in network settings the phone would not switch to 3G only. I also tried different network provides like 3 UK, Vodafone but still the same issue.
I’ve now come to a conclusion that this is something software related (perhaps?) as the device is failing to switch to 3G when making/receiving calls. When I check the secret menu I see that DATA and VOICE connection is LTE. Now I know this device does not support VoLTE so I thought it would always first aim to connect to 3G signal?? NO?
As a result i’ve moved to Pixel 2 device because I tried everything from different roms to modems, going back to kitkat, CM12.1 and 13 as well as Oxygen OS but was still getting the same problem.
I’ve also come across posts (on google) that people with different oneplus device are suffering from this so not sure if something has been switched on/off on my phone when flashing different roms to have caused this issue or is this a hardware problem?
I’ve spent numerous hours trying different things suggested by many on google but haven’t got anywhere. I have given up trying to get to the bottom of this.
If anyone is out there who have had this issue and have found a solution please let me know, I still very much like the oneplus but with this issue it’s hard to use the device.
Thank you for reading…..
v1ks said:
Network provider is EE UK.
Sorry for the long post​
I’ve had the 1+ since 2014 now, I am rooted and have used various Android 7 and 8 (recently) roms on the device until recently (probably 7 months ago) my 1+ started playing up. I would not get any signal whilst at work; although the building I work is generally poor with mobile signal however I use to get just enough signals to receive a call.
About 7+ months ago this started fading and I would get 0 bars, at first I thought it’s a modem issue so I tried all the different modems and made notes on which one was the best but in the end none of them helped with the situation. I then did what most people do and googled the issue and found that there are lots of other people with similar issue with the oneplus one not working on LTE, many suggested to make sure I visit the engineering menu *#*#4636*#*# and change the connection to LTE/GSM Auto (PRL), however this was already set and yet it was not making any difference. The main issue was not being able to make or receive calls when the device is connected to LTE.
On the odd occasion I was able to make/receive all on LTE when leaving the building but it would be not stable, at times I would get a call but people could not hear me, then sometime I would dial out and the screen would be stuck at “dialing” and nothing would happen. Then I would try few times and it may work or not work at all. So I switched to GSM only (via the secret menu) and the phone would work perfectly, no issues calling out at my work desk or outside and getting all calls without any issues. The issue with this was that on a reboot the settings would go back to LTE/GSM so it was a constant change. On top not being able to use 4G Data speeds was making life harder.
Even when selecting 3G in network settings the phone would not switch to 3G only. I also tried different network provides like 3 UK, Vodafone but still the same issue.
I’ve now come to a conclusion that this is something software related (perhaps?) as the device is failing to switch to 3G when making/receiving calls. When I check the secret menu I see that DATA and VOICE connection is LTE. Now I know this device does not support VoLTE so I thought it would always first aim to connect to 3G signal?? NO?
As a result i’ve moved to Pixel 2 device because I tried everything from different roms to modems, going back to kitkat, CM12.1 and 13 as well as Oxygen OS but was still getting the same problem.
I’ve also come across posts (on google) that people with different oneplus device are suffering from this so not sure if something has been switched on/off on my phone when flashing different roms to have caused this issue or is this a hardware problem?
I’ve spent numerous hours trying different things suggested by many on google but haven’t got anywhere. I have given up trying to get to the bottom of this.
If anyone is out there who have had this issue and have found a solution please let me know, I still very much like the oneplus but with this issue it’s hard to use the device.
Thank you for reading…..
Click to expand...
Click to collapse
I can relate to you. have similar issue and also tried most of the things you have done. don't know what to do. if you have found something, then reply.
I think I have the same issue here in Italy too.
I tried all modems in the list and downgraded to kitkat but with no luck.
same issue reproduced on lineage os 16.0 India /Airtel
nik012003 said:
I think I have the same issue here in Italy too.
I tried all modems in the list and downgraded to kitkat but with no luck.
Click to expand...
Click to collapse
No calls incoming/outgoing over LTE network lineage os 16.0, when changed to 2G network calls works just fine
while LTE no issues with Data connectivity .
any luck for anyone.
Thanks
I don't have the phone anymore (in fact, the same issue made me get a new phone), but maybe try updating the modem?

Amazing phone unless you need this to make actual phone calls

I love everything about this phone. If you dont make any actual phone calls it is perfect. Unfortunately, it has a huge flaw with call quality.
I use tmobile and have the unlocked phone directly from oneplus so I use this oneplus 7 pro on weekends and my Note 9 during the week when I need to make calls. The call quality difference is so obvious between the Note 9 and the Oneplus. I went into Tmobile and they said my APN's are perfect and everything looks great. Anyone else notice this? Thanks
I also don't make a ton of calls, but the ones i have made or taken have had no issue whatsoever. I use Mint Mobile which is an MVNO of tmobile, so i use the same APNs. Might try just restoring or possibly contact oneplus about it. Could be a hardware issue.
No issues on call quality here. Comes in crisper than a lot of other phones actually. I'm use the tmobile as well but I'm on international firmware.
stu5797 said:
I use tmobile and have the unlocked phone directly from oneplus
Click to expand...
Click to collapse
Same and I have no issues or complains with call quality.
I have pretty poor call quality myself. But for me is most likely because I'm used to VoLTE from my Pixel 3 XL. My carrier hasn't provisioned OnePlus phones for VoLTE or VoWiFi.
I want to try the force VoLTE enabler but I'm a little concerned with things going south.
Call quality is as good as ever for me. No issues at all. On T-Mobile, unlocked OnePlus direct from OnePlus.
call quality isnt that good for me on my pixel 2 xl
worldsoutro said:
call quality isnt that good for me on my pixel 2 xl
Click to expand...
Click to collapse
Think you might be on the wrong device forum bud....
Super clear on my phone. T-Mobile here unlocked from OnePlus and stock APN. Best reception and quality I've had on a phone.
I have to say this is my first op device I've been running pixels the last few years, on Verizon. my call experience has been great . one thing I can tell you that is better is the Bluetooth is way better
Zero issues with call quality on my T-mobile Oneplus 7 Pro.
I like it better than the quality I was getting on my S9 Plus.
My call quality is fine with my unlocked Oneplus 7 Pro on T-Mobile.
stu5797 said:
I love everything about this phone. If you dont make any actual phone calls it is perfect. Unfortunately, it has a huge flaw with call quality.
I use tmobile and have the unlocked phone directly from oneplus so I use this oneplus 7 pro on weekends and my Note 9 during the week when I need to make calls. The call quality difference is so obvious between the Note 9 and the Oneplus. I went into Tmobile and they said my APN's are perfect and everything looks great. Anyone else notice this? Thanks
Click to expand...
Click to collapse
This is pretty important .... Are you on the same carrier with your Note and your OP?
Any other possible variables??
Yes, I am on the same carrier T-Mobile and use the same SIM card. Hopefully this can be fixed with a software update. I'm on the phone all day long. Most people are not on the phone all day long so they might not notice any issues
I am on my phone 2-3 hours a day, but mostly on Bluetooth. T-MOBILE carrier, unlocked version. I am driving out in the country, where service is boarder line, and the signal is better than most phones I have used. Call quality is great. VOLTE when I'm out, and VOWIFI at home. Although when not on Bluetooth, I have to move the phone around to find the spot where I can hear the speaker the best.
Sent from my GM1917 using Tapatalk
TMobile converted to international. My call quality was poor until I turned off wifi calling. Haven't tried VoLTE yet, normal calls sound great.
Sent from my GM1915 using Tapatalk
stu5797 said:
I love everything about this phone. If you dont make any actual phone calls it is perfect. Unfortunately, it has a huge flaw with call quality.
I use tmobile and have the unlocked phone directly from oneplus so I use this oneplus 7 pro on weekends and my Note 9 during the week when I need to make calls. The call quality difference is so obvious between the Note 9 and the Oneplus. I went into Tmobile and they said my APN's are perfect and everything looks great. Anyone else notice this? Thanks
Click to expand...
Click to collapse
Who has the time to actually make phonecalls these days? If someone calls me, lol, I'm looking for nearest Bluetooth earbud so that I can actually continue whatever I was working on. BTW, phone's upper speaker is great! Please check if you have voice over lte and wifi on.
On T-Mobile and my call quality is great! My girl even mentioned that it sounded much better than my lg v30 before it. I'd have it looked at and possibly replaced. Nothing wrong with this phone's call quality...
stu5797 said:
I love everything about this phone. If you dont make any actual phone calls it is perfect. Unfortunately, it has a huge flaw with call quality.
I use tmobile and have the unlocked phone directly from oneplus so I use this oneplus 7 pro on weekends and my Note 9 during the week when I need to make calls. The call quality difference is so obvious between the Note 9 and the Oneplus. I went into Tmobile and they said my APN's are perfect and everything looks great. Anyone else notice this? Thanks
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I am using the US version from oneplus website. I am on tmobile, I have had no issues with call quality. If anything call quality has improved over my old phone, 5t and pixel 2xl.
I've had no issues at all. Also I purchased mine though OnePlus and I use T Mobile as well.

Can't hear anything when I call one specific person

Hi Guys,
So I have a very peculiar issue regarding calling my wife. I am using the One Plus 7 Pro on Verizon. She is using Essential Ph-1 on same plan as me.
When I call her, she can hear me just fine, but I can't hear her at all. Cant hear her through phone, speaker or even Bluetooth device like my headphones.
When she calls me, we can hear each other perfectly. When I call anyone else, we hear each other fine. When anyone else calls her, they hear each other fine.
It appears to be specifically only when I call her. Anyone ever come across such an issue? I tried searching everything I could think off and got nothing.
If anyone has any idea, please let me know. Thanks
Try setting both phones to LTE only or preferred. I was having a similar issue with my phone and my wife's s10 plus. Both on Verizon. Once i played with network settings i haven't had the issue.
coolhandz said:
Try setting both phones to LTE only or preferred. I was having a similar issue with my phone and my wife's s10 plus. Both on Verizon. Once i played with network settings i haven't had the issue.
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Cant seem to set LTE only or Preferred in the One Plus. Its doesn't stick. How did you do it?

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