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I searched everywhere and haven't seen any reports on this.
Does anyone else have serious call quality problems, only when using WIFI calling on T-Mobile? I get a terrible crackle/static fairly often.
I thought at first it was the built-in earpiece but I don't have this problem as soon as I switch off WIFI calling (and call over the 3G network).
What I also thought was interesting, is that when in WIFI calling... I can use my bluetooth headset or speakerphone and have zero interference/cracking sounds.
Let me know if you have any tricks, or if I should get this thing repaired by HTC! Thanks
WiFi Calling Crackling
I'm having the same issues with WiFi calling. I experienced a couple times and thought it might just be a bad connection, but apparently it's more than that. Hopefully the MR update (whenever that is) will address this
Yeah I don't think swapping the handset is going to help this one, hopefully an update comes out soon to address the WIFI calls. And hopefully Skype comes out with one too, because its static as all hell too.
I have the same issue. It was delayed as well. Odd.
Sent from my HTC VLE_U using Tapatalk 2
I am also having that experience with Skype calls and really bad with video calls and GTA 3. Could it be beats integration?
Sent from my HTC VLE_U using XDA
Don't think the beats affect calls since its coming through the earpiece. Guess we're going to need some software updates. T-Mobile mentioned there will be an update to address Wifi Calling battery life, maybe they'll sneak a fix in. I've reported it to T-Mo and HTC... You guys should too.
Overall I'm pretty happy with the phone, minus the pain in the butt power button! Its so flush with the case, it is difficult to press.
yea i also heard about a update rolling out looking forward to it
+1
Getting a slight / medium crackle during conversations on wifi. Crystal clear on GSM.
I get the crackle too, any word on a fix?
Just a reply to say I have the same issue on two One S phones from tmobile. I had to set wifi calling to use cell when available, as opposed to using wifi when available. The crackle was so "sharp" and pronounced that I was about to return my phones because it really sounds like a hardware issue/loose speaker parts in the earpiece! Thankfully, it works great with GSM, so it seems to be software only. And, if I need wifi calling in a pinch, I'm willing to put up with the crackles. If I had to rely on it (due to low signal in my house), it would be very frustrating.
Also on wifi calling sometimes callers could not hear me, or I them. That only happened a couple of times to me, but was a major reason I demoted wifi calling.
By the way, this phone is absolutely amazing! Fast, fast, fast, great screen, great battery, great metal shell... would love to remove Sense because it buries all the Google App integration and favors everything else, but that's a personal opinion.
Skeeboe
Yeah the feel and speed of this phone are just incredible. It just seems like there is some software kinks that need to be worked out.
Another one I've run into recently is YouTube links directing me to the mobile site rather than the native app (which is another problem with the 3 dot menu lol).
I hope they don't rush the first update and work to address some of these quirks.
Yea, I had the crackle issue on my first handset (kept having it randomly reboot) but haven't tried on the new handset since it seems they now have to enable the wifi calling feature on the account and my account is to old to enable it...or so they claim.
Wait so is the wifi calling crackle you t-mobile guys in the States get the same as the crackle I get when using Skype on my One S in the UK?
US t-mobile here. skype's crackle is much worse, impossible to deal with. wi-fi crackle is sporadic and annoying.
I'm completely confused about the whole crackle thing now. I've seen and read about your US T-mobile wifi calling which I now understand and skype crackles a heck of a lot for me. So I assumed that it was a VOIP calling problem but I used Viber to call someone over wifi last night and there was no crackle at all on a 30 minute call. Oh well I won't complain about that, would be nice if skype was working for video calls though
I am experiencing the same issue with WiFi calling too, which is a pain because I primarily make my calls over WiFi. It was so bad on a conference call today I had to switch phones. Anyone know if this is a known issue for T-Mo yet, don't want to call into care if they are already aware of it. Also, out of curiosity does anyone know if this was an issue before the most recent firmware update?
Thanks!
it's hard to say if T-Mo knows about it but they didn't acknowledge anything regarding this issue, only the battery drain related to wi-fi calling. all T-Mo US HTC One's suffer from it.
I have reported it twice to TMO, first time I was told they didn't know about it. The second time a few days later, they were aware of the issue but couldn't tell me if/when they were going to push an update out for the crackle issue. If I were u guys I would report it so they may push something quicker rather than having horrible comments about their flagship ICS device!
Sent from my HTC VLE_U using XDA
Just purchased an HTC One S today.
I talked with T-mobile earlier today and showed them the link to the t-mobile support forum thread created for the Wifi calling quality issues (crackling/delay) on the HTC One S.
They told me that they are aware of the problem and it's a known issue. I didn't press them for a timetable to fix it or anything.
Everyone who's experiencing wifi calling issues should at least take a moment to call in to tech support or chat with a t-mobile tech rep.
We need to make sure they address this quickly. I know a lot of people rely on wifi calling on t-mobile in spotty/bad signal areas. I sure do.
Got in a new Verizon Galaxy S6 and the second you make a call it goes from a strong 4G signal to a 1X with little to no signal at all.
Anyone else have this problem.
Is there a fix besides returning the phone?
Mine does that too. I imagine it is due to it not being possible to use data while on a non-VoLTE call. There are many threads about that aspect.
Sent from my SM-G920V using Tapatalk
sslayer1 said:
Mine does that too. I imagine it is due to it not being possible to use data while on a non-VoLTE call. There are many threads about that aspect.
Sent from my SM-G920V using Tapatalk
Click to expand...
Click to collapse
What's the fix?
Turn on HD calling and you loose your caller ID / Name / Number
I just went to settings, clicked advanced calling and hit activate then HD voice and video calling, wait a while then restart. Works just fine for me. Tested it before posting this just to be sure.
Mine was doing this but is has stopped. Enable Advanced Calling on the phone, then go to the Verizon website and make sure the feature is shown as active.
Reboot the phone. Wait 24-36 hours. Reboot again and the issue should be gone.
There seems to be a lag between when Advanced Calling is activated on the device and when Verizon actually begins using it. Not sure of the duration. It was about a full day for me. Since doing that, I have not had the warning message appear again.
felloffthetruck said:
Got in a new Verizon Galaxy S6 and the second you make a call it goes from a strong 4G signal to a 1X with little to no signal at all.
Anyone else have this problem.
Is there a fix besides returning the phone?
Click to expand...
Click to collapse
Just be minded that in order for VoLTE to work, you need to be connected to a tower that supports it. If you're not, you'll drop off LTE since you're making the call over CDMA and new VZW phones have only 1 radio. Not possible for SVDO on any new Verizon phone now that they're moving to VoLTE.
Is the only benefit of Advanced Calling when you are talking to someone that also has Advanced calling activated on their phone?
Otherwise, what are the benefits of Advanced Calling?
Is there anyway to loose the video camera icon on the dial pad screen after you activate advanced calling? That thing would drive me nuts.
felloffthetruck said:
Is the only benefit of Advanced Calling when you are talking to someone that also has Advanced calling activated on their phone?
Otherwise, what are the benefits of Advanced Calling?
Is there anyway to loose the video camera icon on the dial pad screen after you activate advanced calling? That thing would drive me nuts.
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Click to collapse
It lets you use data while on a call, since the call goes out over VoIP.
geoff5093 said:
It lets you use data while on a call, since the call goes out over VoIP.
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Click to collapse
So does that mean all calls (coverage permitting) are being routed over VoLTE? even calls to non-Verizon HD capable phones?
Verizon implies that HD Advanced calling is only if both parties are using capable phones (VZW only) and are in VoLTE coverage area (and of course have enabled HD AC).
Is there any change to the way calls are handled for the majority of the time, when the above mentioned conditions aren't met?
levilib said:
So does that mean all calls (coverage permitting) are being routed over VoLTE? even calls to non-Verizon HD capable phones?
Verizon implies that HD Advanced calling is only if both parties are using capable phones (VZW only) and are in VoLTE coverage area (and of course have enabled HD AC).
Is there any change to the way calls are handled for the majority of the time, when the above mentioned conditions aren't met?
Click to expand...
Click to collapse
I'm pretty sure what they mean is if you call someone else who isn't using advanced calling, the quality will be the same as they aren't on VoLTE, but you are. The quality is determined by the lowest quality of the two.
geoff5093 said:
I'm pretty sure what they mean is if you call someone else who isn't using advanced calling, the quality will be the same as they aren't on VoLTE, but you are. The quality is determined by the lowest quality of the two.
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Click to collapse
I'm not asking about the quality, I'm asking if regular calls to non VZW HDAC enabled phones are also placed over VoLTE and not over traditional CDMA
levilib said:
I'm not asking about the quality, I'm asking if regular calls to non VZW HDAC enabled phones are also placed over VoLTE and not over traditional CDMA
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Yes.
Well the problem of receiving a call and losing the 4g signal and therefore the Internet has a solution? Or is it a problem that characterizes the oneplus :confuso:
??? if you mean that when you receive a call 4G turns to 3G thats just how it works, as voice has a different signal frequency to 4G. Some sim companies will support some phones to have VoLTE or Voice over LTE basically allowing you to keep your 4G signal while calling and have a higher definition and quality of call. But ye its not an issue normally thats just how it works.
Mofo50C said:
??? if you mean that when you receive a call 4G turns to 3G thats just how it works, as voice has a different signal frequency to 4G. Some sim companies will support some phones to have VoLTE or Voice over LTE basically allowing you to keep your 4G signal while calling and have a higher definition and quality of call. But ye its not an issue normally thats just how it works.
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Click to collapse
No. I mean that when entering a call, the data is cut off as if it were turned off. And when the call ends, the data signal comes back, this has never happened to me only with the oneplus. And it's annoying to be downloading or playing and losing because of this problem
avirale123 said:
No. I mean that when entering a call, the data is cut off as if it were turned off. And when the call ends, the data signal comes back, this has never happened to me only with the oneplus. And it's annoying to be downloading or playing and losing because of this problem
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Click to collapse
I just told you it's normal for it to turn from 4g to 3g when your in a call
Mofo50C said:
I just told you it's normal for it to turn from 4g to 3g when your in a call
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It can not be normal that when a call is received, the data is deactivated
Data goes off when in call. Wifi will still work im call if connected to it
avirale123 said:
It can not be normal that when a call is received, the data is deactivated
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Omg you asked the question I answered you and now your arguing with me do you want an answer or an argument?
Mofo50C said:
Omg you asked the question I answered you and now your arguing with me do you want an answer or an argument?
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Click to collapse
You didn't understand his question.
Whenever he's on a call, the data gets deactivated, not going from 4G to 3G, not even down to H... He can't use the internet at all, and that's his problem.
BunnyPig said:
You didn't understand his question.
Whenever he's on a call, the data gets deactivated, not going from 4G to 3G, not even down to H... He can't use the internet at all, and that's his problem.
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Ok well I don't know then if it comes back after the call ends it 100% has something to do with the SIM carrier or the network type.
Mofo50C said:
Ok well I don't know then if it comes back after the call ends it 100% has something to do with the SIM carrier or the network type.
Click to expand...
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You seemed pretty confident a few posts back to start an argument over it ...
only4dank said:
You seemed pretty confident a few posts back to start an argument over it ...
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He wasn't explaining it properly and it clearly doesn't affect anything at all. If it loses 4g during call and comes back after call then it's probably fine that's why i was confident it probably had something to do with the way his network is configured other than that in still confident it's normal
Mofo50C said:
He wasn't explaining it properly and it clearly doesn't affect anything at all. If it loses 4g during call and comes back after call then it's probably fine that's why i was confident it probably had something to do with the way his network is configured other than that in still confident it's normal
Click to expand...
Click to collapse
As he mentioned very clearly in his 2nd post (pretty clear in first)... When he makes a phone call, during that call he cannot access internet (aka mobile data). Not once did he say anything about switch from 4G to 3G (like you randomly for some reason said was happening, even though it wasn't).
What isn't clear is what you are trying to say without punctuation !
only4dank said:
As he mentioned very clearly in his 2nd post (pretty clear in first)... When he makes a phone call, during that call he cannot access internet (aka mobile data). Not once did he say anything about switch from 4G to 3G (like you randomly for some reason said was happening, even though it wasn't).
What isn't clear is what you are trying to say without punctuation !
Click to expand...
Click to collapse
Well maybe, just mabe the way his mobile data is configured to be 4g only. Just thinking...
Normally 4g shuts off on voice calls if not on VoLTE.
Mofo50C said:
Click to expand...
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The change from 4g to 3g is normal when I make the call. When I receive the call this does not happen, it is as if the mobile data (Internet access) was deactivated. When playing online, I receive a call immediately, I lose my Internet connection due to the call, it happens on the Oneplus 5 and 6.
rhai said:
Well maybe, just mabe the way his mobile data is configured to be 4g only. Just thinking...
Normally 4g shuts off on voice calls if not on VoLTE.
Click to expand...
Click to collapse
It happens in any type of network. When receiving a call immediately the mobile data is disabled
Yes, if you do not have VoLTE enabled for whatever reason (carrier might doesn't support it) you will lose mobile data once the connection downgrades to 3g for the call. This is completely normal. It does come back after the call is finished, as it is the case in your scenario as well. There is nothing you can do about it as far as I know, except getting VoLTE to work.
Seems normal to me. Classic 3G networking only uses one antenna. So when a call is placed, Data is cut off.
With H+ (3G+), which uses two combined antennas, you can have calls and Data at the same time, but it won't always work. It's always been like that for me on all my phones !
All in all, it's related to your network, that's just how it works. Only VoLTE would really solve that.
Go into the settings of your phone app, go to Sim and Network and make sure you have 2G/3G/4G automatic selected. If not select it and reboot then call mom
Firstly, make sure your provider supports volte. Next, make sure your apns are correct on your sim to support this. Then try this: https://forum.xda-developers.com/on...te-forcefully-activated-t3797538/post76670517
For those of you in the USA that may have issues using text or voice over WiFi but NOT over volte, the above may help you as well. I know it helped me.
Anyone know IF WiFi calling can be enabled on the Verizon network? I know it's enabled through my carrier (coming from Pixel 3 XL)
I am very interested in this as well. Have zero cell coverage at my job, but amazing wifi coverage.
That and a way to do wifi texting, but I think I may have to dig around for that one.
hollovoid said:
I am very interested in this as well. Have zero cell coverage at my job, but amazing wifi coverage.
That and a way to do wifi texting, but I think I may have to dig around for that one.
Click to expand...
Click to collapse
i think WiFi texting is tied to WiFi calling they really handicapped the device on Verizon's network. All it can do is essentially make and receive calls...
I know the T-Mobile version can on T-Mobile, but it's there anything that keeps the unlocked version from doing it on T-Mobile? I may switch if that's the case.
I love this phone so much I may have to switch to T-Mobile.
Sent from my GM1917 using Tapatalk
I did figure out a way to 'make' the option appear using a newer verizon of the Oneplus Logkit apk...(dial *#800#, pick Oneplus Logkit>Function Switch> VoWifi Switch). But after enabling it, it doesn't seem to work yet, and it somehow seems to break MMS if it's on. Not sure if they are actually working on it or not, but I wish someone could see if they could get it working. I think I got the APK from here, but I can't remember from where, so whoever you are, I'm sorry for not crediting you. If someone wants to mess around with it...by all means.
https://drive.google.com/open?id=1ocJWAxd6CfcHyIso0VNGqvfetTnAdheh
hollovoid said:
I am very interested in this as well. Have zero cell coverage at my job, but amazing wifi coverage.
That and a way to do wifi texting, but I think I may have to dig around for that one.
Click to expand...
Click to collapse
Install the Verizon Messages (Message+) and you should be able to do wifi texting. I tried the log kit as well and it doesn't seem like VOWifi is working but it is hard to tell. I can make Wifi calls using Google Voice and that number but only if not in Airplane mode. Seems to be a bug as it says to turn off airplane. Voice then proceeds to make a wifi call. Maybe the same effect with regular VOWifi where it would use wifi if there is no cell signal.
larsdennert said:
Install the Verizon Messages (Message+) and you should be able to do wifi texting. I tried the log kit as well and it doesn't seem like VOWifi is working but it is hard to tell. I can make Wifi calls using Google Voice and that number but only if not in Airplane mode. Seems to be a bug as it says to turn off airplane. Voice then proceeds to make a wifi call. Maybe the same effect with regular VOWifi where it would use wifi if there is no cell signal.
Click to expand...
Click to collapse
I actually switched to t-mobile, and voice over wifi, wifi texting and all that showed up and work great. Message+ does not allow wifi texting on Verizon on this phone, tier 2 support said development phones (that's what the OP7 is certified under) are not eligible to use advanced features on the network, including, voice over wifi, video calling and text over wifi using Verizon messages.
I got text over WiFi to work with Verizon messages + and use Google Hangouts over WiFi for the calls. Decent enough work around.
Sent from my GM1917 using Tapatalk
Can anyone tell me if wifi calling works yet?
klubhead said:
Can anyone tell me if wifi calling works yet?
Click to expand...
Click to collapse
It does not. Used my OnePlus 7 Pro for a couple of days and no WiFi calling.
Hey guys. When in on the phone I constantly can't hear the people I'm calling or they can't hear me. It seems like a dropped call sometimes but they usually comeback. Sometimes it completely drops all the sound but I'm still connected. Any solution for this? I use it on mint mobile or T-Mobiles networks.
J
nissansentra2.0ser said:
Hey guys. When in on the phone I constantly can't hear the people I'm calling or they can't hear me. It seems like a dropped call sometimes but they usually comeback. Sometimes it completely drops all the sound but I'm still connected. Any solution for this? I use it on mint mobile or T-Mobiles networks.
J
Click to expand...
Click to collapse
Unless you do not need Volte, check if you have Mint APN selected.
U1 has volte enabled by default.