Custom Notification sounds no longer available - Samsung Galaxy Note 10 Questions & Answers

I recently got the Note 10 plus and when I tried to use my custom notification sounds they don't show up any longer like they did on my previous S10 plus. I've downloaded them and then copied and pasted them to the internal notification folder as well as the ring tone folder but they don't show up to be used for messages or gmail for example. I contacted Samsung support and they said the option was removed in the latest update. Anyone else try?

carsmovies said:
I recently got the Note 10 plus and when I tried to use my custom notification sounds they don't show up any longer like they did on my previous S10 plus. I've downloaded them and then copied and pasted them to the internal notification folder as well as the ring tone folder but they don't show up to be used for messages or gmail for example. I contacted Samsung support and they said the option was removed in the latest update. Anyone else try?
Click to expand...
Click to collapse
No problem for me on the T-Mobile variant. Just put the notification sound I've used since the G1 days in the notification folder and selected it. Same for ringtones.

ggrant3876 said:
No problem for me on the T-Mobile variant. Just put the notification sound I've used since the G1 days in the notification folder and selected it. Same for ringtones.
Click to expand...
Click to collapse
Weird. Maybe I should try a factory reset.

carsmovies said:
Weird. Maybe I should try a factory reset.
Click to expand...
Click to collapse
Was your notification tone MP3, that's what I used?

ggrant3876 said:
No problem for me on the T-Mobile variant. Just put the notification sound I've used since the G1 days in the notification folder and selected it. Same for ringtones.
Click to expand...
Click to collapse
What version of One Ui are you running?

carsmovies said:
What version of One Ui are you running?
Click to expand...
Click to collapse
1.5.

ggrant3876 said:
Was your notification tone MP3, that's what I used?
Click to expand...
Click to collapse
Yes they are mp3.

carsmovies said:
Yes they are mp3.
Click to expand...
Click to collapse
Really not sure, I transferred mine via usb from pc to phone.

I use Zedge to set custom tones. Been doing it for several versions now and it still works for me. Probably a permissions issue.

carsmovies said:
I recently got the Note 10 plus and when I tried to use my custom notification sounds they don't show up any longer like they did on my previous S10 plus. I've downloaded them and then copied and pasted them to the internal notification folder as well as the ring tone folder but they don't show up to be used for messages or gmail for example. I contacted Samsung support and they said the option was removed in the latest update. Anyone else try?
Click to expand...
Click to collapse
I'm sure you were given the wrong information about them being removed. I'm using custom sounds in ringtones and also in text notifications. Look in your contacts>more options>notification sounds or ringtones. You should be able to do it in your texting program as well (I use chompsms) by right clicking on the conversation list for each individual contact and selecting notification. See if that solves it. Losing ability for custom sounds would be a very bad thing indeed!

Did a factory reset and now it works. Those ppl at Samsung don't know their own products.

I was used to the 'Knock Knock' sound for txt's on my Note9. Anyway, found a download of all the factory Note9 audio files (http://www.mediafire.com/file/ed5y26zn5g3wp30/Galaxy-Note-9-audio-files.zip/file), unzipped and placed 'S_Knock.ogg' into 'Internal Storage > Notifications' and it became selectable as a notification sound.

neildo said:
I was used to the 'Knock Knock' sound for txt's on my Note9. Anyway, found a download of all the factory Note9 audio files (http://www.mediafire.com/file/ed5y26zn5g3wp30/Galaxy-Note-9-audio-files.zip/file), unzipped and placed 'S_Knock.ogg' into 'Internal Storage > Notifications' and it became selectable as a notification sound.
Click to expand...
Click to collapse
I too was missing that and the actual ring tones from note 9 are also missing so my ringtones are just the new **** music. I think this is going to be my last sammy device. So sick of their incompetency

Had to download the whatsapp and Facebook messenger ring tones as well as the knock knock for text as they sounds defaulted to the regular ring tone. So stupid that they did this, not letting apps select their own sounds to default

Related

[Q] Lillipop Issues on AT&T Edge

I just received the upgrade to Lollipop last night on my At&t Edge. So far it seems ok for the most part but I found the following issues:
1. UCCW Widgets are disproportionate. They appear to have expanded and now go beyond the borders of the widget. Also the font has changed and is not fixable.
2. I have the LED notification turned off in settings, however it continues to blink blue when new notifications arrive... NOT playing nice with my OCD!!! How can I ensure this stays off???
3. Most annoying- I cannot change the ringtone or notification sounds. When I go to settings>device>sound and notifications>ringtones it brings me to the following path:
/storage/emulated/0/media/audio/notifications. Problem is I have nothing saved in that location and I cannot navigate to where any ringtones are stored.
Any help on how to accomplish this would be greatly appreciated- AT&T firefly is NOT the sound I want coming from my phone!!
UPDATE:
I was able to use ES File Explorer to navigate into my Systems folder and find the ringtones and notifications. I then copies them to the emulated/0/media folder and I can now change the tone. that is annoying, but a work around solution!
Still need to have the stupid LED light turn off!!!
Bluecham said:
I just received the upgrade to Lollipop last night on my At&t Edge. So far it seems ok for the most part but I found the following issues:
1. UCCW Widgets are disproportionate. They appear to have expanded and now go beyond the borders of the widget. Also the font has changed and is not fixable.
2. I have the LED notification turned off in settings, however it continues to blink blue when new notifications arrive... NOT playing nice with my OCD!!! How can I ensure this stays off???
3. Most annoying- I cannot change the ringtone or notification sounds. When I go to settings>device>sound and notifications>ringtones it brings me to the following path:
/storage/emulated/0/media/audio/notifications. Problem is I have nothing saved in that location and I cannot navigate to where any ringtones are stored.
Any help on how to accomplish this would be greatly appreciated- AT&T firefly is NOT the sound I want coming from my phone!!
Click to expand...
Click to collapse
I don't have any direct solution, but since the Note Edge just received the update last night I would suggest seeing if any Note 4 users had the same issue as you. I know a LOT of them are expriencing wild bugs. Unfortunately, it led a lot of people to doing a factory reset, which for many worked and for some it didn't.
In truth, it's not a bad idea to plan for a factory reset when a major Android version is rolled out. So just a thought. Hope someone has a solution for you, or else we'll see Android 5.1 on our device in the next 12 months!
I just got the lollipop update as well. Did a factory reset after backing everything up because I've seen too many people with problems not doing a factory reset. Everything works perfect though for me haven't had any issues so far.
Inkless said:
I just got the lollipop update as well. Did a factory reset after backing everything up because I've seen too many people with problems not doing a factory reset. Everything works perfect though for me haven't had any issues so far.
Click to expand...
Click to collapse
same here. no issues found. just wish they hadn't messed with the way lollipop does the sound. I prefer lollipops priority notifications over Samsung. I see why they did it though. some people can't bother to understand the new system and just want silent, vibrate and ring modes
Just noticed that. What's the difference between the previous silent mode and mute?
Inkless said:
I just got the lollipop update as well. Did a factory reset after backing everything up because I've seen too many people with problems not doing a factory reset. Everything works perfect though for me haven't had any issues so far.
Click to expand...
Click to collapse
All I did was let it boot up the first time, dealt with a few ANR's, and wiped cache from stock recovery. After Google Play Services finally updated, I haven't had a single issue since. I have to say, other than the odd choice of lots of white since we have AMOLED, I am enjoying this update so far :good:
Backed up the phone through Kies and did a factory reset. then restored through Kies. This fixed the ringtone issue. LED still blinks despite being turned off in settings. I am currently going through all my apps to see if one is overriding.
Only other thing I found is the "Briefings" panel is no longer accepting my weather settings and continuously prompts me to "tap to add weather info".
So far I am liking the update and will work through the issues I find! a few odd choices of color, though!
Was finally able to resolve the weather issue on my briefings panel. I had to open the Samsung weather widget and set it to my current location. Once I did that the panel connected and displayed the correct temp.
Bluecham said:
3. Most annoying- I cannot change the ringtone or notification sounds. When I go to settings>device>sound and notifications>ringtones it brings me to the following path:
/storage/emulated/0/media/audio/notifications. Problem is I have nothing saved in that location and I cannot navigate to where any ringtones are stored.
Any help on how to accomplish this would be greatly appreciated- AT&T firefly is NOT the sound I want coming from my phone!!
Click to expand...
Click to collapse
Are you sure you don't have another app controlling this? Check your defaults. Also, /storage/emulated/0/media/audio/notifications is where user notification sounds should go. Ringtones should be in /storage/emulated/0/media/audio/ringtones for user and /system/media/audio/ringtones for system.
jooniloh said:
Are you sure you don't have another app controlling this? Check your defaults. Also, /storage/emulated/0/media/audio/notifications is where user notification sounds should go. Ringtones should be in /storage/emulated/0/media/audio/ringtones for user and /system/media/audio/ringtones for system.
Click to expand...
Click to collapse
Thanks. This was resolved after a factory reset.

How to get custom ringtone to stay the DEFAULT

So I have a custom ringtone from Google Music-it's an MP3 song I own, downloaded, and I connecting my phone to my desktop, I moved the song into the ringtones folder which when I am on the desktop only lists "hangouts" and does not show any of the internal system ringtones that are built into the phone. So the song shows up in the Sounds setting under "Memory" but not under "System" where the built in "Blu" ringtones are.
I can select this song as my DEFAULT ringtone and it stays the default for a while, but then it will revert back to the default Blu Ringtone I had previously selected which was the Blu_ringtone 4 or something. I don't understand why it won't save my setting permanently. How do I get it to do that? I can't move the song to the System folder because I can't find it.
Incidentally, I have a custom SMS tone too which seems to be working fine and it too is from the "memory" but it seems to be staying as the default so far. Any ideas. Right now my custom ringtone is remaining but I'm waiting for it to get knocked off again! Thanks for the help. I looked online but I have to wonder if some of this is peculiar to our phone hear or Android OS stuff-not sure.
I have this same issue. I even made a custom sound profile and it wont stick. However, my custom notification sound works 100% fine.
I have put the ringtone on the SD and the phone/ringtone directory. Neither will stay it is very annoying. I keep missing phonecalls because I am not used to this ringtone.
An update for the phone just came out; so I'll update and let you know if that fixes it.
Update the phone. If you get their new update the phone ring tones will stop resetting.
Elvenmonk said:
Update the phone. If you get their new update the phone ring tones will stop resetting.
Click to expand...
Click to collapse
Thanks. I'm out right now so on LTE but checked for updates and it says my phone is up to date. I will check again later. I did an update a couple weeks ago. And my custom ringtone is NOT holding which is annoying. My SMS one is fine still. But I think I may have the current update already. I hope I don't and that fixes it!!
Sent from my PURE XL using Tapatalk
babsk said:
Thanks. I'm out right now so on LTE but checked for updates and it says my phone is up to date. I will check again later. I did an update a couple weeks ago.
Sent from my PURE XL using Tapatalk
Click to expand...
Click to collapse
Oh, I didn't do the one from a few weeks ago. I just finally did it. Hmm... that fixed it for m e
Elvenmonk said:
Oh, I didn't do the one from a few weeks ago. I just finally did it. Hmm... that fixed it for m e
Click to expand...
Click to collapse
So how is my procedure different then. Put the mp3 into the Ringtones folder so why isn't it holding? I have a task killer but I have it set to ignore the settings. (Assuming sounds is within that) Hmmm I wonder if maybe it isn't??? I might delete the app and see if that does anything. Thoughts? Addendum! Tried that and after three days, my ringtone defaulted back, so back to square one. I have no idea what will fix this. Very annoying.
Sent from my PURE XL using Tapatalk
babsk said:
So how is my procedure different then. Put the mp3 into the Ringtones folder so why isn't it holding? I have a task killer but I have it set to ignore the settings. (Assuming sounds is within that) Hmmm I wonder if maybe it isn't??? I might delete the app and see if that does anything. Thoughts? Addendum! Tried that and after three days, my ringtone defaulted back, so back to square one. I have no idea what will fix this. Very annoying.
Sent from my PURE XL using Tapatalk
Click to expand...
Click to collapse
Have you tried storing the ringtone in the internal storage of the device and not the SD card?
Yes. It doesn't work. My next step is to try and maybe change it to an ogg file. I have the ringtone sent to memory and not the SD card but it doesn't matter. I have tried several apps and they work a while and then the problem happens again, and the default "system" ringtone one suddenly it resets itself to. I can't find those files when I look for them through explorer apps or on a PC. The same ringtones are in other folders, but then there is this "System" folder that seems to be the one ruling the show as the default and if I could drop the custom file into that, problem I think would be solved. But I also haven't tried converting the song into its present mp3 format to ogg. But do you or anyone have any clue why I can't access the System folder for ringtones? Thanks for your reply.
Sent from my PURE XL using Tapatalk
babsk said:
Yes. It doesn't work. My next step is to try and maybe change it to an ogg file. I have the ringtone sent to memory and not the SD card but it doesn't matter. I have tried several apps and they work a while and then the problem happens again, and the default "system" ringtone one suddenly it resets itself to. I can't find those files when I look for them through explorer apps or on a PC. The same ringtones are in other folders, but then there is this "System" folder that seems to be the one ruling the show as the default and if I could drop the custom file into that, problem I think would be solved. But I also haven't tried converting the song into its present mp3 format to ogg. But do you or anyone have any clue why I can't access the System folder for ringtones? Thanks for your reply.
Sent from my PURE XL using Tapatalk
Click to expand...
Click to collapse
Actually, I take that back. When I look at my phone itself, I *think* I had put the custom tones into memory, but, no, I think they are in fact in the SD card. So this is my issue, trying to get them to my phone's memory. I can't seem to do that. I'm usually pretty savvy with this stuff and have never had problems setting custom ringtones. I don't know why this phone is eluding me so much.
vicks1008 said:
Have you tried storing the ringtone in the internal storage of the device and not the SD card?
Click to expand...
Click to collapse
Sent from my PURE XL using Tapatalk
I just noticed too. Of all weird things: I don't have an SD card in my phone! I don't know why it is saying SD card as location, but I don't have a card in there. I had opted to not use one for now. I also hooked my Note 3 up and had ZERO problems. What is the issue with the file system and this Blu phone to get a lousy custom ringtone in there and drop the darn files into the folder like I just did with the Note 3. I have the Blu for the dual SIM but honestly, a thing like custom ring tones should be straightforward and it's not.
Sent from my PURE XL using Tapatalk
babsk said:
I just noticed too. Of all weird things: I don't have an SD card in my phone anymore. I took it out before I decided to try custom ringtones as 64 GB is plenty space for me of internal memory. I don't know why it is saying SD card as location, but I don't have a card in there. I had opted to not use one for now. I also hooked my Note 3 up and had ZERO problems. What is the issue with the file system and this Blu phone to get a lousy custom ringtone in there and drop the darn files into the folder like I just did with the Note 3. I have the Blu for the dual SIM but honestly, a thing like custom ring tones should be straightforward and it's not.
Sent from my PURE XL using Tapatalk
Click to expand...
Click to collapse
Sent from my PURE XL using Tapatalk
babsk said:
I just noticed too. Of all weird things: I don't have an SD card in my phone!I had one, but don't right now. I don't know why it is saying SD card as location, but I don't have a card in there. I had opted to not use one for now. I also hooked my Note 3 up and had ZERO problems. What is the issue with the file system and this Blu phone to get a lousy custom ringtone in there and drop the darn files into the folder like I just did with the Note 3. I have the Blu for the dual SIM but honestly, a thing like custom ring tones should be straightforward and it's not.
Sent from my PURE XL using Tapatalk
Click to expand...
Click to collapse
Sent from my PURE XL using Tapatalk

Whatsapp Custom Notification Sound not Playing

Hi, wondering if anyone else has the same issue as me as in the custom notification sound is selected for individual contacts, but whatsapp keeps playing the default sound set in the phones settings for everyone and anything.
As far as I am aware I have selected all the necessary check boxes.
It does see all my notification sounds regardless of on sdcard or internal memory.
Custom notifications work fine on other apps like yahoo and Textra(sms/mms).
I've gone through all the settings but can't seems to get custom notifications to work on WhatsApp.
I have reinstalled WhatsApp but to no avail. This has been an issue ever since I have had the phone. Not just with the latest 151 update. Worked OK on mate 9. I get notifications as normal. No issues there.
Can anyone shed any light. Is this a WhatsApp issue or a phone issue?
Thanks in advance......
wastedagen said:
Hi, wondering if anyone else has the same issue as me as in the custom notification sound is selected for individual contacts, but whatsapp keeps playing the default sound set in the phones settings for everyone and anything.
As far as I am aware I have selected all the necessary check boxes.
It does see all my notification sounds regardless of on sdcard or internal memory.
Custom notifications work fine on other apps like yahoo and Textra(sms/mms).
I've gone through all the settings but can't seems to get custom notifications to work on WhatsApp.
I have reinstalled WhatsApp but to no avail. This has been an issue ever since I have had the phone. Not just with the latest 151 update. Worked OK on mate 9. I get notifications as normal. No issues there.
Can anyone shed any light. Is this a WhatsApp issue or a phone issue?
Thanks in advance......
Click to expand...
Click to collapse
What's the file name,mp3,ogg,...?For me works all custom Notifications Sounds from SD Card.
letschky said:
What's the file name,mp3,ogg,...?For me works all custom Notifications Sounds from SD Card.
Click to expand...
Click to collapse
Thanks... I must be missing something as it has worked OK in all my previous huawei/honor phones... The files are all .mp3's.
I think I'm gonna do a factory reset and elimante that too..
wastedagen said:
Thanks... I must be missing something as it has worked OK in all my previous huawei/honor phones... The files are all .mp3's.
I think I'm gonna do a factory reset and elimante that too..
Click to expand...
Click to collapse
Ok,i use in the last 5-6 Years only Huawei/Honor Phones and had never a Problem with it.
letschky said:
Ok,i use in the last 5-6 Years only Huawei/Honor Phones and had never a Problem with it.
Click to expand...
Click to collapse
I agree.. My honor 5x ,7 ,mate 8 and 9 never had this issue.. So it must be me.. [emoji849]
you will manage it
letschky said:
you will manage it
Click to expand...
Click to collapse
Factory reset done... Now its working.... Phew.. Thanks....
Sent from my RVL-AL09 using Tapatalk
wastedagen said:
Factory reset done... Now its working.... Phew.. Thanks....
Sent from my RVL-AL09 using Tapatalk
Click to expand...
Click to collapse
Good to hear.

Notification/Tones not showing up

Hi all.
Just got the X2 pro and this is my first Oppo phone.
Really enjoying it, have finished setting it up, but... One thing is annoying.
I have copied across some notification tones and I am using Textra as my message app. When I try and select my notification tone, it only shows the oppo tones and doesn't allow me to select from 'another folder' on the phone...
Is there something I can do to add a folder or copy the tones to another folder? I have tried to copy them into the internal storage's 'Notifications' folder but they still don't show up.
Short of rooting the phone to put the files into the hidden/inaccessible media folder, is there anything I'm doing wrong which I have overlooked?
Any help appreciated and thank you in advance.
Assuming EU version of phone? For me, to get different ringtones/message tones... need to go to that particular apps info (long press on icon and choose info, or from the phone settings. Not from the actual app settings) then under Manage notifications click on the specific notification (probably something like default conversation notifications as its SMS). You can turn notifications on or off with the slider, but clicking on it will give you more options. Once in that, look for Ringtone and under Custom should see 'Select from files'.
Might be teaching you to suck eggs, but thats where it is on my phone (CPH2025)
peteri8706 said:
Hi all.
Just got the X2 pro and this is my first Oppo phone.
Really enjoying it, have finished setting it up, but... One thing is annoying.
I have copied across some notification tones and I am using Textra as my message app. When I try and select my notification tone, it only shows the oppo tones and doesn't allow me to select from 'another folder' on the phone...
Is there something I can do to add a folder or copy the tones to another folder? I have tried to copy them into the internal storage's 'Notifications' folder but they still don't show up.
Short of rooting the phone to put the files into the hidden/inaccessible media folder, is there anything I'm doing wrong which I have overlooked?
Any help appreciated and thank you in advance.
Click to expand...
Click to collapse
I had the same issue. Only factory reset helped.
Sent from my OPPO CPH2025 using XDA Labs
I had no problem? Do you not have an option at the top of the Oppo list to pick from file instead... that's all I did.

Messenger sound notification keeps resetting when I disable it

When I disable sound notification for messenger ( set it for none in OxygenOS notification settings), it keeps reseting every time I receive a message. Its annoying because I want to have ringtone enabled and other notifications enabled but I dont want any sound from messenger. How Can I fix that? I also tried to download a few seconds no sound file and set it as a notification, but it still resets.
Strange... Have you tried choose None shown in the photo for all types of notifications in Messenger?
Otherwise i guess you could change the priority of the notifications from Messenger from "important" to "other"...
I had the same problem and I found out thats a common problem on OOS since years. The only working solution is setting the prority to other.
aivovamma said:
I had the same problem and I found out thats a common problem on OOS since years. The only working solution is setting the prority to other.
Click to expand...
Click to collapse
Its annoying that you cant manage your sound notification like you want. Oneplus comoany just doesnt care about it
Bastienhere said:
Strange... Have you tried choose None shown in the photo for all types of notifications in Messenger?
Otherwise i guess you could change the priority of the notifications from Messenger from "important" to "other"...
Click to expand...
Click to collapse
I tried everything , I set it to "none" and It keeps restarting when im getting message, and I hear the notification.
I can't see how this is an OP problem. I just go into the Messenger settings, not the OP settings, and and set the notofication options for Messenger to what I want them to be and that's it, no problem on my OP8 (EU).
gerhard_wa said:
I can't see how this is an OP problem. I just go into the Messenger settings, not the OP settings, and and set the notofication options for Messenger to what I want them to be and that's it, no problem on my OP8 (EU).
Click to expand...
Click to collapse
Notification settings are integrated in android 10/11 hence leading you to the OP settings. Maybe the OP can try uninstall messenger and re-install... I think i came accross a similar problem before
Bastienhere said:
Notification settings are integrated in android 10/11 hence leading you to the OP settings. Maybe the OP can try uninstall messenger and re-install... I think i came accross a similar problem before
Click to expand...
Click to collapse
My friends have xiaomi,samsung, Motorola and they dont have problem like that. You can find similar threads on oneplus forum, reddit or facebook groups. I can change notification sound for any stock sound and system saves that, but when I choose "none" it is just resetting and Im getting sound notification when someone send me message or If I close app. The problem is also when I download and set my own notification sound. Previously I had 10.5.10.IN21BA and after turning off the sound for the messenger, there was no sound for 1 hour or 3 hours and suddenly after some time the notification sound turned on again.
kubatbg11 said:
Its annoying that you cant manage your sound notification like you want. Oneplus comoany just doesnt care about it
Click to expand...
Click to collapse
Sorry I forgot to mention you also have to set every notification type "Minimize" to off, then it would be OK.

Categories

Resources