Whatsapp Custom Notification Sound not Playing - Honor Note 10 Questions & Answers

Hi, wondering if anyone else has the same issue as me as in the custom notification sound is selected for individual contacts, but whatsapp keeps playing the default sound set in the phones settings for everyone and anything.
As far as I am aware I have selected all the necessary check boxes.
It does see all my notification sounds regardless of on sdcard or internal memory.
Custom notifications work fine on other apps like yahoo and Textra(sms/mms).
I've gone through all the settings but can't seems to get custom notifications to work on WhatsApp.
I have reinstalled WhatsApp but to no avail. This has been an issue ever since I have had the phone. Not just with the latest 151 update. Worked OK on mate 9. I get notifications as normal. No issues there.
Can anyone shed any light. Is this a WhatsApp issue or a phone issue?
Thanks in advance......

wastedagen said:
Hi, wondering if anyone else has the same issue as me as in the custom notification sound is selected for individual contacts, but whatsapp keeps playing the default sound set in the phones settings for everyone and anything.
As far as I am aware I have selected all the necessary check boxes.
It does see all my notification sounds regardless of on sdcard or internal memory.
Custom notifications work fine on other apps like yahoo and Textra(sms/mms).
I've gone through all the settings but can't seems to get custom notifications to work on WhatsApp.
I have reinstalled WhatsApp but to no avail. This has been an issue ever since I have had the phone. Not just with the latest 151 update. Worked OK on mate 9. I get notifications as normal. No issues there.
Can anyone shed any light. Is this a WhatsApp issue or a phone issue?
Thanks in advance......
Click to expand...
Click to collapse
What's the file name,mp3,ogg,...?For me works all custom Notifications Sounds from SD Card.

letschky said:
What's the file name,mp3,ogg,...?For me works all custom Notifications Sounds from SD Card.
Click to expand...
Click to collapse
Thanks... I must be missing something as it has worked OK in all my previous huawei/honor phones... The files are all .mp3's.
I think I'm gonna do a factory reset and elimante that too..

wastedagen said:
Thanks... I must be missing something as it has worked OK in all my previous huawei/honor phones... The files are all .mp3's.
I think I'm gonna do a factory reset and elimante that too..
Click to expand...
Click to collapse
Ok,i use in the last 5-6 Years only Huawei/Honor Phones and had never a Problem with it.

letschky said:
Ok,i use in the last 5-6 Years only Huawei/Honor Phones and had never a Problem with it.
Click to expand...
Click to collapse
I agree.. My honor 5x ,7 ,mate 8 and 9 never had this issue.. So it must be me.. [emoji849]

you will manage it

letschky said:
you will manage it
Click to expand...
Click to collapse
Factory reset done... Now its working.... Phew.. Thanks....
Sent from my RVL-AL09 using Tapatalk

wastedagen said:
Factory reset done... Now its working.... Phew.. Thanks....
Sent from my RVL-AL09 using Tapatalk
Click to expand...
Click to collapse
Good to hear.

Related

[BUGS LIST] Android 5.0 Lollipop

GT-I9505G 5.0
Phone app: in Recents calls: shows unknow outgoing calls (this makes no sense since an unknown number can not be called)
Phone app: dialer is VERY laggy; when I initiate a call, the phone will look like it is doing nothing for 5-10 seconds, then will start call. When answering a call, people on the other end cannot her me and I can't her them for about 3-5 seconds causing some to hang up before I can say anything.
Fix: Wipe Data/cache.
Photos app: pressing the left soft key, it opens a black menu.
Workaround: tap the three dots button at the top right.
FlashLight tile not present in quicksettings
Fix: Use the flash light in the camera app, the tile will appear after this
If you find other bugs, I'll add them to the list.
I would like to report these bugs to Samsung but still do not know who to contact, If anyone knows who to contact to submit bug reports, please tell me.
*Ringtone, phone won't hold custom ringtone-resets after reboot
-I have found that the dialer app is VERY laggy. When I initiate a call, the phone will look like it is doing nothing for 5-10 seconds, then will start call.
-When answering a call, people on the other end cannot her me and I can't her them for about 3-5 seconds causing some to hang up before I can say anything.
I am stock 5.0. I haven't rooted or modded it... yet.
Am I crazy, or do we not seem to have the built-in flashlight that everyone else is talking about with lollipop? I can't find the darn thing anywhere.
archerymodz said:
*Ringtone, phone won't hold custom ringtone-resets after reboot
Click to expand...
Click to collapse
I set a mp3 custom ringtone too, and I do not have this issue.
BortFrenzy said:
-I have found that the dialer app is VERY laggy. When I initiate a call, the phone will look like it is doing nothing for 5-10 seconds, then will start call.
-When answering a call, people on the other end cannot her me and I can't her them for about 3-5 seconds causing some to hang up before I can say anything.
I am stock 5.0. I haven't rooted or modded it... yet.
Click to expand...
Click to collapse
No problem here, which network operator??
vwlshrtg said:
Am I crazy, or do we not seem to have the built-in flashlight that everyone else is talking about with lollipop? I can't find the darn thing anywhere.
Click to expand...
Click to collapse
I know I'm going to sound like a crazy person saying this, but in case anyone else runs into this issue: the Flashlight setting was not available anywhere for me *until* I installed a third-party flashlight app (I installed Torch since it seems to have reasonable permissions). After I installed the app, the in-system Flashlight setting showed up in Quick Settings. I am not making this up.
No problem here, which network operator??
Click to expand...
Click to collapse
I am on Cricket. I have an update though. After after clearing the data/cache of the dialer app and restarting, it is much better. Still a very slight bit of lag when dilaing out, but it is more than acceptable. Also, I can answer with no problem. Not sure what was hanging it up, but all is good now.
---------- Post added at 07:34 PM ---------- Previous post was at 07:28 PM ----------
vwlshrtg said:
I know I'm going to sound like a crazy person saying this, but in case anyone else runs into this issue: the Flashlight setting was not available anywhere for me *until* I installed a third-party flashlight app (I installed Torch since it seems to have reasonable permissions). After I installed the app, the in-system Flashlight setting showed up in Quick Settings. I am not making this up.
Click to expand...
Click to collapse
You don't sound crazy. It appeared for me eventually as well. I never downloaded a flashlight app though. I started up the video app and turned on the light while taking a video. Not too long after, it showed up. I think you just need to use it in some fashion or another and it should show up.
When I try to delete a file from my microSD card using any file explorer app that has been updated for Lollipop's new API allowing write access to the external card, I am asked to grant access permission by choosing the root folder of the external storage when the Android "picker" is displayed. But the picker only shows internal storage, not listing external storage as an option.
highvista said:
When I try to delete a file from my microSD card using any file explorer app that has been updated for Lollipop's new API allowing write access to the external card, I am asked to grant access permission by choosing the root folder of the external storage when the Android "picker" is displayed. But the picker only shows internal storage, not listing external storage as an option.
Click to expand...
Click to collapse
I may be wrong, but try the SD card fix with this app. https://play.google.com/store/apps/details?id=nextapp.sdfix
archerymodz said:
I may be wrong, but try the SD card fix with this app. https://play.google.com/store/apps/details?id=nextapp.sdfix
Click to expand...
Click to collapse
Thanks for the suggestion. With Lollipop, the root-based work-around this app implements is no longer needed for apps that are updated to use a new Android feature. Android 5.0 introduces a way for asking the user to grant write access to the external SD card. That's what's not working as it should. I am also trying to add this to my own app and it fails in the same way. I'm guessing this is either a problem with version 5.0 that is fixed in 5.0.1 or is only affecting the I9505G, since I haven't found anyone else noting the issue.
Bugs
highvista said:
Thanks for the suggestion. With Lollipop, the root-based work-around this app implements is no longer needed for apps that are updated to use a new Android feature. Android 5.0 introduces a way for asking the user to grant write access to the external SD card. That's what's not working as it should. I am also trying to add this to my own app and it fails in the same way. I'm guessing this is either a problem with version 5.0 that is fixed in 5.0.1 or is only affecting the I9505G, since I haven't found anyone else noting the issue.
Click to expand...
Click to collapse
I am having the same problem also. When I try to move ,delete etc. a file using ES file explorer it fails every time. I get no message asking for permission to do so
either. Have tried root explorer also with same results.
Also my phone with 5.0 will not set a default ringtone. I can set one and it shows as the default but when I go to a contact that has default ringtone when I
click on it all I get is a generic low tone. I have to assign a custom ringtone to a contact for it to work when I get a call. This also happens with notification sounds.
In other words I cannot set default sounds for anything that work. Very frustrating and time consuming to have to go through every contact and program to set custom sounds for them!
I was having issues with sd card access with certain apps. It may have been because they have not been updated to use the new permission but I went ahead and did the platform.xml change and all is well again. I know it shouldn't be required, but it works.
The problem that I'm having last 2 day's is that I get a random message Simcard Removed. Phone freezes until I reboot it again. Very strange because the rom ( echoe lolipop 5.0 ) is now for almost two weeks on the S4 and worked flawlessly
Only thing I have changed , or added is the app android wear because my kids gave me a smartwatch for Christmass .
ciborio said:
GT-I9505G 5.0
Phone app: in Recents calls: shows unknow outgoing calls (this makes no sense since an unknown number can not be called)
Click to expand...
Click to collapse
Hi! (I'm italian)
I'm having the "unknown caller" bug too..
Is there any workaround for it?
Clearing Google Dialer cache/data did not solve the problem..
Thank you!
giodeluigi said:
Hi! (I'm italian)
I'm having the "unknown caller" bug too..
Is there any workaround for it?
Clearing Google Dialer cache/data did not solve the problem..
Thank you!
Click to expand...
Click to collapse
No workaround found so far. I'm Italian too. Could be a problem only for Italian provider?? Which provider do you have? I have 3 (H3G)
This problem is very frustrating
ciborio said:
No workaround found so far. I'm Italian too. Could be a problem only for Italian provider?? Which provider do you have? I have 3 (H3G)
This problem is very frustrating
Click to expand...
Click to collapse
3 here also..
giodeluigi said:
3 here also..
Click to expand...
Click to collapse
I'm having this issue too I'm italian and I have fastweb provider that use h3g line :/
I don't own a gs4 I have a nexus but the bug is the same I was searching for someone else with this problem coz everywere I ask no one have this kind of problem I'm happy I found someoe else expecting this...
Hope someone will find a fix or a workaround,I've tried using 3rd app dialer and the bug persist...
Airlibik said:
I'm having this issue too I'm italian and I have fastweb provider that use h3g line :/
I don't own a gs4 I have a nexus but the bug is the same I was searching for someone else with this problem coz everywere I ask no one have this kind of problem I'm happy I found someoe else expecting this...
Hope someone will find a fix or a workaround,I've tried using 3rd app dialer and the bug persist...
Click to expand...
Click to collapse
Could you try newest Danvdh rom (23/1 build) to see if the problem has been solved?
I am back to 4.4.2.
Thank you!
giodeluigi said:
Could you try newest Danvdh rom (23/1 build) to see if the problem has been solved?
I am back to 4.4.2.
Thank you!
Click to expand...
Click to collapse
I have a nexus device I Can't run that rom I'm sry

Issues with oneplus one after resetting it

Hi. So recently with my oneplus one I have been having issues (location services not working, text messages not sending/relieving, and mobile data acting up a bit). I decided to perform a factory reset because I figured this would probably be the best way to just start over fresh and possibly resolve some of the issues. Most of the issues were fixed, however I was incredibly disappointed when I went into my settings. Half of the options that I could once modify before I reset the device were now gone! To name a few: the notification bar brightness slider, the vibrator intensity setting, the hardware button brightness, the customized screen colors, and the customized lock screen shortcuts..and that's just to name a few of the important ones. I'm wondering what's going on! Is there any way to get these settings back on my oneplus one? Has anyone else had this issue? Is it because of the cyanogen fallout? It's really frustrating. I didn't realize how much I took those amazing settings for granted. I would have just dealt with the issues if I'd known this would happen. Let me know if anyone has any idea..i would be so so appreciative.
Don't know if its the same thing but there is an advance mode in about phone in settings that allows more modifications to be made.
mungo67 said:
Don't know if its the same thing but there is an advance mode in about phone in settings that allows more modifications to be made.
Click to expand...
Click to collapse
Yes that was indeed it. Thank you so so so much!! Didn't even know that was there! You are legit a lifesaver. I appreciate it. Thank youu!
whitneymiller26 said:
Hi. So recently with my oneplus one I have been having issues (location services not working, text messages not sending/relieving, and mobile data acting up a bit). I decided to perform a factory reset because I figured this would probably be the best way to just start over fresh and possibly resolve some of the issues. Most of the issues were fixed, however I was incredibly disappointed when I went into my settings. Half of the options that I could once modify before I reset the device were now gone! To name a few: the notification bar brightness slider, the vibrator intensity setting, the hardware button brightness, the customized screen colors, and the customized lock screen shortcuts..and that's just to name a few of the important ones. I'm wondering what's going on! Is there any way to get these settings back on my oneplus one? Has anyone else had this issue? Is it because of the cyanogen fallout? It's really frustrating. I didn't realize how much I took those amazing settings for granted. I would have just dealt with the issues if I'd known this would happen. Let me know if anyone has any idea..i would be so so appreciative.
Click to expand...
Click to collapse
i did a factory reset too and now my gallery won't show a single picture i have and yes, there're some options that can't be modified now.. i'm still finding a fix for this..
wildnature said:
i did a factory reset too and now my gallery won't show a single picture i have and yes, there're some options that can't be modified now.. i'm still finding a fix for this..
Click to expand...
Click to collapse
I believe factory reset wipes everything in your phone, even your files in the storage[emoji20]
Sent from my A0001 using Tapatalk
sohbins said:
I believe factory reset wipes everything in your phone, even your files in the storage[emoji20]
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
I transfered some photos via Bluetooth and it won't show in the gallery app. Usually the gallery app will show it (before factory reset)
whitneymiller26 said:
Yes that was indeed it. Thank you so so so much!! Didn't even know that was there! You are legit a lifesaver. I appreciate it. Thank youu!
Click to expand...
Click to collapse
sohbins said:
I believe factory reset wipes everything in your phone, even your files in the storage[emoji20]
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Are you sure that you signed in with the same email as before? Mine were all saved under the email that I used. Otherwise I'm not sure. Sorry! In the future I'd always recommend downloading Dropbox and turning on the automatic camera upload synching so if anything ever happens you'll still have them forever.
flash via ADB?

Allo&Messages notifications

I am not receiving notifications for Allo or Google messages. Have tried everything I've seen online. Anyone have these working? If so how?
I have found you have to either manually enable it per app or tell the phone to allow all.
ernicoats said:
I have found you have to either manually enable it per app or tell the phone to allow all.
Click to expand...
Click to collapse
I have tried both and those two do not work. I get all other notifications
Same issue, also for discord.
Same here for Hangouts and I am sure a few other apps.
For Hangouts send yourself a message but don't open it, you'll then be notified when new ones arrive.
Try disabling the MIUI battery saver for the specific app.
Tried that doesn't help.
ketevv said:
Try disabling the MIUI battery saver for the specific app.
Click to expand...
Click to collapse
Nope doesn't work. I've tried every suggestion. It's weird that I get notifications for everything else except allo and messages.
souless poet said:
Nope doesn't work. I've tried every suggestion. It's weird that I get notifications for everything else except allo and messages.
Click to expand...
Click to collapse
Then I guess it's an MIUI bug. Have you reported it?
Notifications are fixed in the China dev rom, just installed it and immediately started getting notifications on Allo, discord and Hangouts. A ton of additions as well! slider customization is now in the settings as well!
Mine magically started working last night. Someone sent me a text (my Google Voice goes to Hangouts) and it sat unread for several hours. I opened it then poof, all Hangouts notifications work now.
nukeclears said:
Notifications are fixed in the China dev rom, just installed it and immediately started getting notifications on Allo, discord and Hangouts. A ton of additions as well! slider customization is now in the settings as well!
Click to expand...
Click to collapse
Which one are you using?
nukeclears said:
Notifications are fixed in the China dev rom, just installed it and immediately started getting notifications on Allo, discord and Hangouts. A ton of additions as well! slider customization is now in the settings as well!
Click to expand...
Click to collapse
Yes dev rom is a huge difference. Can now rock it as my daily. Getting notifications and using fi and att.
I figured out the solution to this. Messages is listed as the default app but isn't. From Messages, mark all as read, it will then display a message at the bottom asking to make Messages the default. Press yes and notifications start working.
invisiblewave said:
I figured out the solution to this. Messages is listed as the default app but isn't. From Messages, mark all as read, it will then display a message at the bottom asking to make Messages the default. Press yes and notifications start working.
Click to expand...
Click to collapse
Moved on to the global. Alerts not working again. Moved to textra which is working but still no notifications for allo. ?
souless poet said:
Moved on to the global. Alerts not working again. Moved to textra which is working but still no notifications for allo.
Click to expand...
Click to collapse
Yeah, mine has stopped working again. Strangely, it works fine I'm the car. How does global compare to eu? Any point in switching?
invisiblewave said:
Yeah, mine has stopped working again. Strangely, it works fine I'm the car. How does global compare to eu? Any point in switching?
Click to expand...
Click to collapse
I currently don't see a reason honestly. I thought the global would fix some things and for me it didn't. Honestly right before I switched I had the eu room set up almost perfectly.
souless poet said:
I currently don't see a reason honestly. I thought the global would fix some things and for me it didn't. Honestly right before I switched I had the eu room set up almost perfectly.
Click to expand...
Click to collapse
Have you tried the weekly build of the eu rom? I would have tried it already, but I'm traveling and can't afford any downtime.
invisiblewave said:
Have you tried the weekly build of the eu rom? I would have tried it already, but I'm traveling and can't afford any downtime.
Click to expand...
Click to collapse
Yes. I have had zero issues w it. Nor have I had any issues with global except Google messages and allo notifications

Notifications issue?

Hi there
I have a question for the international users of the Magic 2. I have not yet owned a Honor device but had several Huawei Mate devices in the past. The ones which I had from China always had the issue with delayed/not syncing notifications, for example Whatsapp etc. It only got better with the international firmware on it.
Does the Magic 2 also have this issue, seeing it only comes with Chinese Firmware?
Thanks very much!
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
royrosenfeld said:
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
Click to expand...
Click to collapse
Thanks very much for your reply! Great, glad to hear so. Will go for it than.
royrosenfeld said:
I have the HM2 and I haven't experienced any issues with notifications, using Whatsapp, Telegram or whatever.
Click to expand...
Click to collapse
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
thepipemaster said:
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
Click to expand...
Click to collapse
That's exactly what I was afraid of, I also know this from my previous Huawei Mates.. well I have placed the order now already for it.. so I guess I will have to see.
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
thepipemaster said:
I have had a different experience unfortunately. Some apps only seem to sync and receive new notifications when I open them.
I've tried adding the problematic apps to "unrestricted data access" (despite it saying this should not effect notifications) to no avail.
Hope someone else has a solution!
Click to expand...
Click to collapse
These problems usually originate with power consumption settings and launch settings, if you let it run in the background and launch itself, it should work perfectly.
In any way I use Whatsapp regularly and it seems working fine with the default settings I had when installed.
karamba said:
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
Click to expand...
Click to collapse
This
royrosenfeld said:
These problems usually originate with power consumption settings and launch settings, if you let it run in the background and launch itself, it should work perfectly.
In any way I use Whatsapp regularly and it seems working fine with the default settings I had when installed.
Click to expand...
Click to collapse
And this
Most people that are having issues with notifications are totally unaware of the the aggressive battery saver on Huawei devices. You need to manually allow apps to run in the background and not be killed by the battery saver. Unfortunately the settings are but hidden and some time there are more than one option to were to do so.
Sent from my HUAWEI NXT-DL00 using Tapatalk
karamba said:
Go to settings->apps->apps->WhatsApp(for example)->power usage details->app launch.
Change to manual and enable all. I think you can then switch it back to automatic.
Click to expand...
Click to collapse
This works, thanks for the replies! :good:

Am I the only one with notifications issues?

Since I've had my phone, some notifications just don't come through no matter what I do. WhatsApp will not work unless I wake up my screen and my calender reminders never work unless I happen to be on my phone.
All permissions granted, battery optimization turned off, auto start enabled and no restrictions on these apps. Quite annoying.
Does anyone know how to sort this?
LOL this has to be the funniest post I've ever seen here. Like 25% of posts and comments on mi 10 ultra forums are about notification issues bud. Did you even attempt to search?
Biggenz said:
Since I've had my phone, some notifications just don't come through no matter what I do. WhatsApp will not work unless I wake up my screen and my calender reminders never work unless I happen to be on my phone.
All permissions granted, battery optimization turned off, auto start enabled and no restrictions on these apps. Quite annoying.
Does anyone know how to sort this?
Click to expand...
Click to collapse
Are you on stock Chinese by any chance? Switch to the EU ROM, this will resolve your issue easier than it is to explain every setting needed for some notifications to fully work. Took me ages but I did do it. Then I went EU, no issues, worked straight away.
Sathelp said:
Are you on stock Chinese by any chance? Switch to the EU ROM, this will resolve your issue easier than it is to explain every setting needed for some notifications to fully work. Took me ages but I did do it. Then I went EU, no issues, worked straight away.
Click to expand...
Click to collapse
I'm on the stock rom. Not planning on switching to the EU rom any time soon as I need Google Pay and my banking apps working.
Would you mind telling me how you got it working?
AerationCheese said:
LOL this has to be the funniest post I've ever seen here. Like 25% of posts and comments on mi 10 ultra forums are about notification issues bud. Did you even attempt to search?
Click to expand...
Click to collapse
No of course I didn't search. Who would do such a thing in the pursuit of trying to solve an annoying ongoing problem eh?
Have you gone in to the app settings and notification from their as in screenshot attached
Biggenz said:
All permissions granted, battery optimization turned off, auto start enabled and no restrictions on these apps. Quite annoying.
Does anyone know how to sort this?
Click to expand...
Click to collapse
Please check it against my settings. That is how I set it
batareikin51 said:
Please check it against my settings. That is how I set it
Click to expand...
Click to collapse
Thanks, I've done this and still notifications only come through when I wake the screen up.
Definitely try the EU ROM. It has its own problems but it's better than the stock.
Yeah I get this all the time. Its so frustrating. This bug has a mind of its own and seems to choose when it likes to stop notifications working
Biggenz said:
Thanks, I've done this and still notifications only come through when I wake the screen up.
Click to expand...
Click to collapse
Genuinely curious what are the apps you are not getting notifications from?
batareikin51 said:
Genuinely curious what are the apps you are not getting notifications from?
Click to expand...
Click to collapse
Calendar and WhatsApp are the main ones.
Biggenz said:
Calendar and WhatsApp are the main ones.
Click to expand...
Click to collapse
It is very strange, because WhatsApp is one of the apps whose notifications seems to be reliable.
Gmail is one that I am not 100% sure about. But I feel it is somehow related to the way gmail handle its notification, since I experience similar behaviour on other phones.
Teams and Outlook are 100% notifications rate for me.
Possibly I have set something else in MIUI settings, I have to check everything.

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